Travelling to Japan? Read all updated requirements before you book.
Smile Hotel Otsu Seta
Single Non Smoking, Smile Hotel Otsu Seta in Otsu
a man in a bathroom brushing his teeth, Smile Hotel Otsu Seta in Otsu
Lobby, Smile Hotel Otsu Seta in Otsu
Lobby, Smile Hotel Otsu Seta in Otsu
a room with a couch, chair, and luggage, Smile Hotel Otsu Seta in Otsu
a table topped with plates of different types of food, Smile Hotel Otsu Seta in Otsu

Removed from saved list

7.2

Very good

1,096 reviews

1,096 reviews

Breakfast15
Housekeeping12
See map

7.5

Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Setano Karahashi 2.2 km
Ishiyamadera Temple 3.4 km
Otsu Service Area 5.2 km
Mii-dera Temple (Onjo-ji Temple) 7.3 km
Omi Shrine 8.4 km
Hiyoshi Taisha 11.1 km
Hieizan Enryaku-ji Temple 12.1 km
Ukimido 13.8 km
Lake Biwa Bridge 15.4 km
Biwako Valley 23.1 km
Nearby landmarks
Seta 130 m
Aeon Food Style 190 m
Joraku-ji Temple 520 m
Zennen-ji Temple 610 m
Shozen-ji Temple 760 m
Shimpuku-ji Temple 870 m
Hana Pharmacy 930 m
Chomei-ji Temple 1.0 km
Joko-ji Temple 1.1 km
Saitoku-ji Temple 1.2 km

Smile Hotel Otsu Seta

1-13-11 Ogaya, Otsu, Otsu, Japan, 520-2144 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Otsu part of Otsu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hieizan Enryaku-ji Temple. Massage and restaurant are among the special facilities that will enhance your stay with on-site convenience.

Highlights

130 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Free Wi-Fi in all rooms!

Air conditioning

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Restaurants

Wi-Fi in public areas

Smoking area

This property is in high demand!

5 travelers have booked today.

Value for money7.5
Location rating7.5

Rooms available at Smile Hotel Otsu Seta

Twin Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Single Smoking
...
  • Room size: 15 m²/161 ft²
  • Smoking allowed
  • 1 semi double bed
Enter dates to see prices
Deluxe Twin - Smoking
...
  • Room size: 27 m²/291 ft²
  • Smoking allowed
  • 2 semi double beds
Enter dates to see prices
Single Non Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 semi double bed
Enter dates to see prices
Small Double Bedroom Smoking
...
  • Room size: 15 m²/161 ft²
  • Smoking allowed
  • 1 double bed
Enter dates to see prices
Deluxe Twin - Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Small Double Bed Non Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Single Room without Cleaning Service - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
Enter dates to see prices
Standard Single Room - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
Enter dates to see prices
Deluxe Twin Room (Non-smoking)
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Smile Hotel Otsu Seta?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Smile Hotel Otsu Seta?

For those who wish to drive their own cars, Smile Hotel Otsu Seta has a car park right on site for maximum convenience. Parking is available for a fee of 800 JPY per day.

Is breakfast offered at Smile Hotel Otsu Seta?

Wake up to a great buffet breakfast at Smile Hotel Otsu Seta.

What is the smoking policy at Smile Hotel Otsu Seta?

Smile Hotel Otsu Seta does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Smile Hotel Otsu Seta?

The closest train, metro, or bus station to Smile Hotel Otsu Seta is Seta, 130 m away.

What restaurants are nearby Smile Hotel Otsu Seta?

Smile Hotel Otsu Seta’s neighborhood is Otsu which includes popular restaurants such as Japanese Dining Watami Seta Ekimae, Torikizoku Seta and Ekimae Uochu.

What popular shopping places are close to Smile Hotel Otsu Seta?

Smile Hotel Otsu Seta is located in Otsu area which features shopping places such as Marucho, Izutsu Yatsuhashi Hompo Oiwake and Ogoto Onsen Kanko Park.

What are popular attractions near Smile Hotel Otsu Seta?

Smile Hotel Otsu Seta’s location in the Otsu neighborhood makes it close to famous attractions including Hieizan Enryaku-ji Temple, Ishiyamadera Temple and Biwako Valley.

What popular beaches are close to Smile Hotel Otsu Seta?

Smile Hotel Otsu Seta’s Otsu neighborhood also includes Omimaiko Beach.

What popular natural sightseeing spots are close to Smile Hotel Otsu Seta?

Smile Hotel Otsu Seta’s nearby natural sights include Sunainosato, Nango Suisan Center and Benkei Sugi tree located in the same Otsu area.

See map

Explore the neighborhood

What people love about Smile Hotel Otsu Seta

  • 10

    Exceptional
    Staff 

    "The room is clean and the staff are accommodating and polite."

    LOLITA

    |

    January 14, 2023

  • 10

    Exceptional
    Staff 

    "The room is clean and the staff are accommodating and polite."

    LOLITA

    |

    January 14, 2023

  • 7.2

    Very good

    "The rooms and facilities are satisfactory."

    koji

    |

    September 30, 2019

Overall rating:

7.2

Very good
1,096 reviews
Cleanliness
7.1
Facilities
6.7
Location
7.5
Read all reviews >
More about Smile Hotel Otsu Seta

More about Smile Hotel Otsu Seta

Smile Hotel Otsu Seta

With a wide range of services catered to both business and leisure travelers, Smile Hotel Otsu Seta makes sure you get the best out of your stay.
The superior services and facilities offered at Smile Hotel Otsu Seta will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. The hotel provides front desk services such as luggage storage for guests' convenience.
Wear your favorite outfits again and again thanks to the laundromat offered at Smile Hotel Otsu Seta. The hotel's daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Smile Hotel Otsu Seta. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator is available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Smile Hotel Otsu Seta, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Smile Hotel Otsu Seta promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the massage.


Reasons to stay here

Spend less here on rooms than you would at 98% of other accommodations in the city.

Show less

Amenities and facilities

Good
Facilities

6.7

Most talked about facilities

Breakfast

39 mentions

Internet

15 mentions

Housekeeping

15 mentions

Food & Dining

2 mentions

Languages spoken
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Laundromat
  • Luggage storage
  • Meeting/banquet facilities
  • Smoking area
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [charges apply]
  • Car park [on-site]
Sports equipment rental
  • Bicycle rental

Location

1-13-11 Ogaya, Otsu, Otsu, Japan, 520-2144
Very good
Location

7.5

What's nearby

Popular landmarks
  • Setano Karahashi
    2.2 km
  • Ishiyamadera Temple
    3.4 km
  • Otsu Service Area
    5.2 km
  • Mii-dera Temple (Onjo-ji Temple)
    7.3 km
  • Omi Shrine
    8.4 km
  • Hiyoshi Taisha
    11.1 km
  • Hieizan Enryaku-ji Temple
    12.1 km
  • Ukimido
    13.8 km
  • Lake Biwa Bridge
    15.4 km
  • Biwako Valley
    23.1 km
Nearby landmarks
  • Seta
    130 m
  • Aeon Food Style
    190 m
  • Joraku-ji Temple
    520 m
  • Zennen-ji Temple
    610 m
  • Shozen-ji Temple
    760 m
  • Shimpuku-ji Temple
    870 m
  • Hana Pharmacy
    930 m
  • Chomei-ji Temple
    1.0 km
  • Joko-ji Temple
    1.1 km
  • Saitoku-ji Temple
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking rooms without cleaning service, the change of towels and toilet amenities is not available. However, the trash can will be emptied daily.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
The property
  • Number of floors9
  • Number of rooms 94
  • Room voltage100
Parking
  • Daily parking fee800 JPY

Property announcements

When guests feel unwell (with symptoms such as fever and coughing), room cleaning will be refrained.

If the guest would like to use the hotel parking (Only 15 cars slot available: JPY 800 per night), please be sure to make a reservation by phone.
If there is no reservation, the hotel may not be able to guide you to the hotel parking lot on the day.
*If the parking lot is full, the front desk staff will direct you to a nearby private parking lot (around JPY 800 to JPY 1,300 per night).
*Please note that the property cannot make reservations or reply to inquiries or requests regarding parking lots other than phone call.

Reviews of Smile Hotel Otsu Seta from real guests

Provided by verified guests of Agoda
7.3
/
10
Cleanliness7.1
Facilities6.7
Location7.5
Room comfort and quality7.3
Service7.9
Value for money7.5
High score for Otsu
Rating
9+ Exceptional (84)
8-9 Excellent (73)
7-8 Very Good (141)
6-7 Good (72)
<6 Below Expectation (112)
Time of the year
Mar - May (189)
Jun - Aug (64)
Sep - Nov (167)
Dec - Feb (62)
All guests (869)
All room types
All languages

Show reviews that mention 

Showing 482 verified guest comments
12345
7.2
Very good
koji from Japan
Group
Single Non Smoking
Stayed 1 night in September 2019

We have reserved 1'st time.”

The rooms and facilities are satisfactory. The parking cannot be booked on NET. We want you to be able to make reservations for parking on NET.

Reviewed September 30, 2019

See room deals

5.6
Marc from Japan
Couple
Small Double Bedroom Smoking
Stayed 1 night in July 2021

Not Good.”

The room was not really that clean. We booked 2 rooms. 1 non-smoking and 1 smoking but both were on a smoking floor. The smoking room was filled with yellow stains (maybe from nicotine). However, it was the same for the non-smoking.

Reviewed August 01, 2021

See room deals

4.4
Christopher from Japan
Couple
Small Double Bedroom Smoking
Stayed 1 night in September 2021

Unfortunate experience ”

The positives first - Good location, near station and good access to Kyoto and various locations around Lake Biwa - Affordable, especially compared to other hotels in area So room was basic but fairly in line with what you'd expect in a budget hotel. Very small but again you get what you pay for. It would have been fine had we not made some discoveries. After arriving, I did cough somewhat and wondered about dust. Apart from the window area (which hadn't been cleaned properly in a long time) the room did not first appear too dusty. This leads to two main negatives: 1. Having dropped something under the bed, when I retrieved it, I discovered a thick layer of dust and a number of trash items including a very dusty, brown stained hotel slipper and some rather oldplastic packaging. These were just at the edge. I did not check for anything else but could see a lot of dust snd dirt. The space under the bed was only 1-2 inches but clearly enough to collect dirt and trash. It was very unpleasant. 2. As it was late at night we did not report this. I found sleeping difficult. When we checked out in the morning I handed the slipper and packaging to reception staff and expressed how dirty the area beneath the bed was. They muttered sorry, reluctantly took the items and then just stared at me. I was really shocked by this response after this very unpleasant find. The slipper in particular was utterly filthy, indicating the state of the under the bed area, but the staff did not care. I'm quite happy to accept basic in a budget hotel. However, uncleanliness and indifference are unacceptable whatever you pay. We will not return. A proper apology and some recompense would have gone a long way, but now we will avoid this chain.

Reviewed September 20, 2021

See room deals

9.0
Exceptional
Karen from United States
Couple
Small Double Bed Non Smoking
Stayed 3 nights in April 2014

Great price for transportation-accessible location”

Price, location, and service.

Our stay at the Smile Hotel Otsu Seta was a pleasant surprise from the moment we entered the lobby. Based on the affordable price, we didn't have high expectations. However, the staff was friendly and ready to meet our every request. Our double-bed room was small by U.S. standards but clean,relatively comfortable, and well-supplied with travelers' needs. The hotel provided a nice variety of foods at the breakfast buffet. All in all a great value!

Reviewed April 23, 2014

See room deals

10.0
Exceptional
Mary from Australia
Couple
Small Double Bed Non Smoking
Stayed 3 nights in April 2016

A very pleasant stay.”

Loved our stay at the Smile Hotel Seta. Room was comfortable, nice bed, bathroom & good free breakfast. Room was small but was no problem to us. It was good value for money & the staff was friendly & helpful.

Reviewed April 07, 2016

See room deals

8.0
Excellent
Phaik from Malaysia
Group
Small Double Bedroom Smoking
Stayed 5 nights in March 2014

Nice, clean, friendly and helpful staffs.”

Helpful staffs, honest and affordable

Really nice although it is 5 stops from Kyoto Station to Seta Station but it is free if you have a JR Wide Pass with you. Smile Hotel is less than 30 meters from station. Aeon Mall is less then 10 mins by public bus no 784 just outside of Seta Station. It stop right at the mall so catching the bus back is not a problem. The staff is very honest, I left a little bag of food stuffs at the dining lounge but the kind staff went straight to try and locate it from the lost and found office. Return it to me, I was really happy to know the staffs here are really honest and the rest of my stay was without fear that my things will go missing at all.I will recommend this hotel anytime..

Reviewed April 06, 2014

See room deals

9.3
Exceptional
Elvin from Singapore
Solo traveler
Single Non Smoking
Stayed 3 nights in November 2014

Wonderful staff and location”

General service, nice staff and location

Location is very good. For my pace, just 3 mins from Seta Station. Staffs are very friendly, attentive and helpful. The only drawback is the room is simply too small for a 5'8'' tall 90kg man like me. That includes the bathroom. Nevertheless, its still very well-furnished and clean. Still, i would recommend this hotel for everyone.

Reviewed November 24, 2014

See room deals

8.4
Excellent
Sigit from Indonesia
Couple
Twin Non-Smoking
Stayed 2 nights in April 2016

2 nights stay with comfort”

My wife and I were staying here for 2 nights. It was a pleasant stay... the hotel is clean and tidy, the room size is ok with all nice amenities .. the breakfast was ok and the staff was also helpful. Hotel located very near to Seta station makes staying at this hotel very comfortable. We also could walk around hotel to find local food and even a mall with Daiso inside. Surely will comeback to stay at this hotel if visit Kyoto again

Reviewed April 11, 2016

See room deals

10.0
Exceptional
Daniel from Singapore
Couple
Small Double Bed Non Smoking
Stayed 3 nights in April 2017

Free Coffee and Good location if you using JR Pass.”

2 mins walk from Seta Station. From Seta station to Kyoto Station only ard 20mins. Simple but nice breakfast . Free coffee from 3pm to 10pm for guests. Happy with my 3 nights stay. Highly recommend.

Reviewed April 23, 2017

See room deals

8.0
Excellent
Chek from Malaysia
Group
Small Double Bedroom Smoking
Stayed 3 nights in April 2014

Budget Hotel at Convenient Location (Seta Station)”

Budget (value for money), Served Breakfast, Generally Clean

Nice Stay, but have limited Wifi Access (only 1st and 2nd floor). Room could fit 2 person, will be quite cramp for 3 pax. 5 minutes walking distance from Seta Station (JR Line) and opposite to Seta Urban Hotel. Suitable for budget traveler.

Reviewed April 16, 2014

See room deals

6.0
Yeung from Hong Kong SAR, China
Solo traveler
Single Non Smoking
Stayed 2 nights in November 2011

20 mins from Kyoto by JR”

clean room, provide simple breakfast (toast, salad and drinks)

I booked this hotel quite urgently (about 10 days before trip) because my annual leave wasn't confirmed...since November is high season for visiting Kyoto (maples season), almost all hotels in Kyoto were fully booked. Finally I found this hotel... This Smile Hotel is not that bad, the only disadvantage is location. Otsu Seta is a little bit far from Kyoto, you have to take JR to Kyoto station (about 20 mins) before you visit other major tourist spots.

Reviewed December 08, 2011

See room deals

8.4
Excellent
Wenda from Indonesia
Group
Small Double Bed Non Smoking
Stayed 3 nights in November 2016

Near Train Station”

The place is no frill ind of hotel. It is located about 3 minutes walk from seta station. There are a few eateries nearby and convenient stores. Staff did not speak much english but very friendly.

Reviewed April 06, 2017

See room deals

9.3
Exceptional
Sufi from Brunei Darussalam
Solo traveler
Single Non Smoking
Stayed 4 nights in April 2015

Excellent for the price”

Location (near a station, 2 convenience stores and at least 3 restautants), value for money, free breakfast

I was very happy with my stay at the Smile Hotel. The staff were helpful, breakfast was complimentary, the location was conveniently only a few stops away from Kyoto proper, and there were other little things that made the stay pleasant (such as a manga library in the lobby and a coin laundry).

Reviewed April 12, 2015

See room deals

7.3
Very good
Wan from Malaysia
Couple
Small Double Bed Non Smoking
Stayed 3 nights in November 2015

Very near to station”

Near Station, Clean, Big Room

Compare to what we stay at Tokyo, I think Smile Kyoto is consider big. The hotel is very near to the Otsu station. We enjoy the stay here. The staff is same with the hotel name, always with smile although I can't speak good Japanese.

Reviewed December 13, 2015

See room deals

7.3
Very good
Adele from Australia
Family with teens
Small Double Bedroom Smoking
Stayed 2 nights in October 2014

Comfortable budget business hotel”

Close to JR station & convenience stores, reaonable & simple breakfast spread

We stayed here in 2 rooms for 2 nights on our arrival to Kyoto. Very convenient to get to from Kyoto city area if you have a weekly JR pass (about 5 stops away)and the hotel is only a couple of minutes walk from the Seta JR station. Only set back is there is no Wifi in the rooms, so you need to go down to the lobby or 2nd floor dinning area to be able to send & receive messages on your phone & computers. Room is a reasonable size for a business hotel.

Reviewed November 21, 2014

See room deals

7.7
Very good
Ah from Malaysia
Family with teens
Twin Non-Smoking
Stayed 2 nights in October 2015

Very old hotel”

Big room, big bed, 2minute walk to station

It's very near to seta station but seta station is 5 station away from Kyoto and ut's a small station so the train is less frequent. Free breakfast. Big room. Value for money. Friendly staff but can't really speak English at all. Even told check out time 10:00 as twelve.

Reviewed October 26, 2015

See room deals

7.0
Very good
Richard from United States
Couple
Deluxe Twin - Smoking
Stayed 3 nights in April 2013

Convenient budget hotel”

Located near JR station and bus terminal, LAN internet available in the room for free, and the complimentary breakfast buffet had a nice selection

Overall, the stay was a good bargain. It is a clean budget hotel near the JR Seta station, which made it easy to get into the city. However, there was outside noise due to this up until a bit after midnight. One annoyance is that, in order to conserve energy, your hotel key is required to turn the power on within the room and there is only one key available. This was somewhat inconvenient at times. The staff attempted to be helpful, but spoke very little English. The free breakfast buffet was good, just be wary of any items they do not label in English! The lemon pastry looked exactly like the fish-custard pastry :( Nearby parking is 800 to 900 yen per day. The room was large, although we got a "Deluxe". The room had a private bathroom with a shower and toilet.

Reviewed April 09, 2013

See room deals

7.7
Very good
Ketut from Indonesia
Solo traveler
Small Double Bed Non Smoking
Stayed 4 nights in November 2011

Convenient Hotel”

Near with food stalls and friendly staff

The staff is nice and the service is also good. But they need to improve their English skill. The best part from this hotel is the location. It is only 2 minutes walking to the train station (Seta) and the surrounding area have quite few choices to grab a bite.

Reviewed December 11, 2011

See room deals

8.0
Excellent
Kar from Malaysia
Couple
Small Double Bedroom Smoking
Stayed 3 nights in April 2014

Close to JR station, Clean room.”

Close to JR station, Clean room, free breakfast

Close to JR Seta station, which is about 20 minutes from Kyoto Station. The room is clean, with air purifier, Febreeze and pajamas. However, only have internet in the lobby and it's slow.

Reviewed April 12, 2014

See room deals

6.7
Good
Neil from United Kingdom
Couple
Small Double Bedroom Smoking
Stayed 2 nights in April 2012

No frills business Hotel”

Close to Seta train station for quick access Kyoto

Stayed here 2 nights just at start of Golden Week holiday because all accomodation in Kyoto was crazy expensive. It is right next to Seta train station with a train to/from Kyoto every 10/15 minutes which is good. 7/11 nearby. You get free coffee (3 till 10pm) and breakfast at the hotel. Downside there is no Wifi anywhere in hotel and only one computer to use in the lobby. Also rooms smelled of stale smoke so make sure you request a non-smoking room when you book.

Reviewed May 11, 2012

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss