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Exterior view, Smile Hotel Utsunomiya Higashiguchi in Utsunomiya
Single Room - Non-Smoking, Smile Hotel Utsunomiya Higashiguchi in Utsunomiya
a tall building with a sign on top of it, Smile Hotel Utsunomiya Higashiguchi in Utsunomiya
a counter top with a cup of coffee and a jar of peanut butter, Smile Hotel Utsunomiya Higashiguchi in Utsunomiya
a book shelf filled with books and magazines, Smile Hotel Utsunomiya Higashiguchi in Utsunomiya
Smile Hotel Utsunomiya Higashiguchi
Buffet, Smile Hotel Utsunomiya Higashiguchi in Utsunomiya

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7.2

Very good

656 reviews

656 reviews

Housekeeping4
See map
See map

6.7

Good

Location rating score

Exceptional for walking
Walkable places
Utsunomiya Station East Park

430 m

Closest landmarks
TEN's BAR

560 m

Brex Arena Utsunomiya

580 m

Utsunomiya Station

690 m

Ekino Market

760 m

Gyoza Dumpling Statue

780 m

Smile Hotel Utsunomiya Higashiguchi

3-2-2 Higashi Shukugo, Utsunomiya, Utsunomiya, Japan, 321-0953 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Utsunomiya, allowing you access and proximity to local attractions and sights. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

690 meters to public transportation

Front desk [24-hour]

Inside city center

Free Wi-Fi in all rooms!

Air conditioning

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Check-in/out [private]

Laundry service

Wi-Fi in public areas

Smoking area

This property is in high demand!

6 travelers have booked today.

Value for money7.5
Distance to city center1 km
Location rating6.7

Rooms available at Smile Hotel Utsunomiya Higashiguchi

Triple Room - Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 3 single beds
Enter dates to see prices
Single Room - Smoking
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Twin Room - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Triple Room - Smoking
...
  • Room size: 16 m²/172 ft²
  • Smoking allowed
  • 3 single beds
Enter dates to see prices
Deluxe Double Room - Smoking
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Twin Room - Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Double Room - Smoking
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Double Room - Non Smoking
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Single Room - Non-Smoking
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Triple Room
...
  • Room size: 16 m²/172 ft²
  • Night view
  • 3 semi double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Smile Hotel Utsunomiya Higashiguchi?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Smile Hotel Utsunomiya Higashiguchi?

For those who wish to drive their own cars, Smile Hotel Utsunomiya Higashiguchi has a car park available for guests. Parking is available for a fee of 650 JPY per day. If you're looking for an easy way to get around Utsunomiya with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Smile Hotel Utsunomiya Higashiguchi?

Wake up to a great buffet breakfast at Smile Hotel Utsunomiya Higashiguchi. Western breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 800 JPY if not included in the room rate.

What is the smoking policy at Smile Hotel Utsunomiya Higashiguchi?

Smile Hotel Utsunomiya Higashiguchi does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Smile Hotel Utsunomiya Higashiguchi?

The closest train, metro, or bus station is Utsunomiya Station, 690 m away from Smile Hotel Utsunomiya Higashiguchi.

What restaurants are nearby Smile Hotel Utsunomiya Higashiguchi?

Restaurants including Inaho, Tokoen and Katsura are popular in Smile Hotel Utsunomiya Higashiguchi’s neighborhood which is known as Utsunomiya.

What popular shopping places are close to Smile Hotel Utsunomiya Higashiguchi?

Located in the Utsunomiya area, Smile Hotel Utsunomiya Higashiguchi is close to great shopping choices like Rokubun Book Station, Kanuma City Kaboku Center and Kuroko Matsuya.

What are popular attractions near Smile Hotel Utsunomiya Higashiguchi?

Guests at Smile Hotel Utsunomiya Higashiguchi can easily visit Utsunomiya Station East Park, Gyoza Dumpling Statue and Shinohara House located in the Utsunomiya area.

What popular natural sightseeing spots are close to Smile Hotel Utsunomiya Higashiguchi?

Smile Hotel Utsunomiya Higashiguchi is located in the Utsunomiya area, which is famous for natural sightseeing destinations such as Yatai no Machi Chuo Park, Deainomorisogo Koen Auto Camping Ground and Ryumon Falls.

See map

Explore the neighborhood

What people love about Smile Hotel Utsunomiya Higashiguchi

  • 9.6

    Exceptional
    Cleanliness

    "Clean and simple!!"

    Satoru

    |

    July 21, 2020

  • 10

    Exceptional
    Cleanliness

    "Pros: Very clean hotel Daily house keeping Friendly staff I recommend for business trips or if you are in town for sight seeing."

    Kedon

    |

    April 1, 2020

  • 8.4

    Excellent
    Location

    "There is also numerous restaurants nearby."

    Evashree

    |

    January 2, 2020

Overall rating:

7.2

Very good
505 reviews
Cleanliness
7.5
Facilities
6.8
Location
6.7
Read all reviews >
More about Smile Hotel Utsunomiya Higashiguchi

More about Smile Hotel Utsunomiya Higashiguchi

Smile Hotel Utsunomiya Higashiguchi

Smile Hotel Utsunomiya Higashiguchi offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Utsunomiya even more convenient. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
Front desk services including luggage storage can assist with your needs. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Smile Hotel Utsunomiya Higashiguchi is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Smile Hotel Utsunomiya Higashiguchi. Smile Hotel Utsunomiya Higashiguchi has vending machines for 24-hour available light snacks and/or drinks.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 91% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 87% of the city's accommodation.

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Amenities and facilities

Good
Facilities

6.8

Languages spoken
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Vending machine
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Smoking area
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Heating
  • Shower
  • Towels
  • TV

Food and dining

Breakfast options
  • American
  • Asian

Location

3-2-2 Higashi Shukugo, Utsunomiya, Utsunomiya, Japan, 321-0953
Good
Location

6.7

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out from00:00
  • Check-out until10:00
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)100
Extras
  • Breakfast charge (unless included in room price)800 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors10
  • Number of restaurants0
  • Number of rooms 87
  • Room voltage100
Parking
  • Daily parking fee650 JPY

Reviews of Smile Hotel Utsunomiya Higashiguchi from real guests

Provided by verified guests of Agoda
7.2
/
10
Cleanliness7.5
Facilities6.8
Location6.7
Service7.8
Value for money7.5
High score for Utsunomiya
Rating
9+ Exceptional (40)
8-9 Excellent (19)
7-8 Very Good (31)
6-7 Good (21)
<6 Below Expectation (45)
Time of the year
Mar - May (29)
Jun - Aug (39)
Sep - Nov (45)
Dec - Feb (43)
All guests (505)
All room types
All languages

Show reviews that mention 

Showing 156 verified guest comments
12345
10.0
Exceptional
Aleksandrs
Solo traveler
Single Room - Non-Smoking
Stayed 2 nights in September 2019

Exceptional”

An absolute delight for the money. While there are hotels that are located closer to the station, Smile still sits right in the center of the city. The staff is extremely friendly, and the number of facilities included in the price is great! While I have had a "Don't disturb" sign on the door one morning, the housekeeping staff was still kind enough to leave me clean towels and extra tea and toothbrush in a bag outside the door. The room was a little bit narrow and the bathroom looked old, yet everything was clean and worked perfectly. Fully satisfied and would come again.

Reviewed October 06, 2019

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10.0
Exceptional
Kedon from Japan
Business traveler
Double Room - Non Smoking
Stayed 10 nights in March 2020

Very clean hotel and exceptional staff”

Pros: Very clean hotel Daily house keeping Friendly staff I recommend for business trips or if you are in town for sight seeing.

Reviewed April 01, 2020

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Thank you for using Smile Hotel Utsunomiya Higashiguchi. I am very pleased to receive your compliment. We are waiting for the next use from all the staff.

Responded June 21, 2020
Smile Hotel Utsunomiya Higashiguchi
10.0
Exceptional
Satoru from Hong Kong SAR, China
Solo traveler
Single Room - Non-Smoking
Stayed 1 night in November 2020

Great location and great price”

It was nice stay in utsunomoya city. Hotel is about 10mins by foot from the JR Utsunomiya station. The price is cheap enough :-)

Reviewed November 24, 2020

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Thank you for staying at Smile Hotel Utsunomiya Higashiguchi. We are very pleased that you are satisfied with your stay at our hotel. We look forward to your next visit.

Responded November 25, 2020
Smile Hotel Utsunomiya Higashiguchi
9.6
Exceptional
Satoru from Hong Kong SAR, China
Solo traveler
Single Room - Non-Smoking
Stayed 1 night in July 2020

Simple but nice”

I stayed here for business purposes. Walking 7-10min to Utsunimiya station. There are a couple of Izakaya( Japanese bar ) and convenience stores nearby. The room is small but good enough for me. Clean and simple!!

Reviewed July 21, 2020

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Thank you for using Smile Hotel Utsunomiya Higashiguchi. We are very pleased that you like our hotel. Please use this hotel the next time you visit Utsunomiya. Thank you for posting.

Responded July 23, 2020
Smile Hotel Utsunomiya Higashiguchi
8.4
Excellent
Evashree from South Africa
Solo traveler
Single Room - Non-Smoking
Stayed 1 night in December 2019

Good hotel ”

I was pleasantly surprised at the size of the room. Much bigger than expected. Rooms were clean and comfortable. There is free coffee in the lobby. The walls are very thin so you will hear alot of sound, especially from the hallway. One bad point, my shower head wasn't staying in place, had to be placed at a weird angle for stability. The fitting must have been worn, but easily fixable. The staff were lovely and friendly ! I had a wonderful check in experience. Morning breakfast was slightly limited but sufficient. The hotel is located very close to the Station. Theres also a bus stop nearby to take you to the mall. There is also numerous restaurants nearby. All in all, a wonderful stay.

Reviewed January 02, 2020

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8.4
Excellent
Kai from Hong Kong SAR, China
Solo traveler
Single Room - Non-Smoking
Stayed 3 nights in February 2020

Nice hotel”

You need to walk about 10 mins from JR station. The room is clean and staff are nice. The breakfast only cost 800 yen and foods are not bad. Quite inexpensive!

Reviewed February 09, 2020

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Thank you for using Smile Hotel Utsunomiya Higashiguchi. We are very pleased to hear your compliments. Please use this hotel when you come to Utsunomiya City next time.

Responded June 22, 2020
Smile Hotel Utsunomiya Higashiguchi
7.2
Very good
Michael from Japan
Solo traveler
Single Room - Non-Smoking
Stayed 1 night in May 2019

Pretty Good”

I walked from Tokyo to Nikko during the Golden Week, a time when people and families travel all over. The staff and facilities were pretty standard at Smile Hotel. The staff followed all the rules of hospitality, but did nothing above-and-beyond to make the environment any warmer. The rooms felt a bit dorm-like, especially with giant, heavy, metallic doors and the crammed toilet/shower combo. It was very clean though. It's not so close to the station, but it's not far either. I finished my walk for the day and came to Utsunomiya just in time to avoid the rain on my walk, but the distance from the station to the hotel was enough for me to get soaked in it. Again, everything at Smile Hotel was pretty average. The most disappointing point was that prices were pretty jacked up for Golden Week, and that made me feel like I paid too much for a hotel that was just, well, average. Would have felt better if the prices were a bit lower, and would stay there again under those conditions.

Reviewed May 08, 2019

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7.2
Very good
Michael from Japan
Solo traveler
Single Room - Non-Smoking
Stayed 1 night in May 2019

Average, but with inflated prices”

I walked from Tokyo to Nikko during the Golden Week, a time when people and families travel all over. The staff and facilities were pretty standard at Smile Hotel. The staff followed all the rules of hospitality, but did nothing above-and-beyond to make the environment any warmer. The rooms felt a bit dorm-like, especially with giant, heavy, metallic doors and the crammed toilet/shower combo. It was very clean though. It's not so close to the station, but it's not far either. I finished my walk for the day and came to Utsunomiya just in time to avoid the rain on my walk, but the distance from the station to the hotel was enough for me to get soaked in it. Again, everything at Smile Hotel was pretty average. The most disappointing point was that prices were pretty jacked up for Golden Week, and that made me feel like I paid too much for a hotel that was just, well, average. Would have felt better if the prices were a bit lower, and would stay there again under those conditions.

Reviewed May 08, 2019

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8.0
Excellent
Wai from Hong Kong SAR, China
Business traveler
Single Room - Non-Smoking
Stayed 1 night in April 2019

Nice hotel with reasonable price”

Nice hotel with reasonable price

Reviewed May 05, 2019

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7.2
Very good
Khanh from Japan
Solo traveler
Single Room - Non-Smoking
Stayed 1 night in December 2020

Very good”

The room was small but decent, if not for the fact that there was no hand soap.

Reviewed December 24, 2020

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Thank you for staying at Smile Hotel UtsunomiyaHigashiguchi. The hotel does not offer hand soap. We apologize for any inconvenience. We will continue to strive to satisfy our customers.

Responded January 01, 2021
Smile Hotel Utsunomiya Higashiguchi
6.0
Joel from United States
Couple
Triple Room - Non-Smoking
Stayed 4 nights in December 2019

Simple facilities best for business traveler ”

Inexpensive, decent breakfast

Reviewed December 16, 2019

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5.2
Kentaro from Japan
Solo traveler
Single Room - Non-Smoking
Stayed 1 night in August 2019

Reasonable, that's all.”

If you are traveling alone and just looking for a place to sleep, this hotel is an option. Though the access is good, the facilities are at a level of satisfaction. Do not expect so much.

Reviewed August 07, 2019

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8.8
Excellent
Geoff from Canada
Group
Single Room - Non-Smoking
Stayed 1 night in June 2018

Excellent”

room was very nice and clean, staff was pleasant. location was a bit farther from the train station than expected but still a good choice.

Reviewed June 21, 2018

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8.4
Excellent
Leenard from United States
Couple
Double Room - Non Smoking
Stayed 1 night in November 2017

Excellent”

Great value for your money! I think the only (slightly) annoying thing would be having to turn in your room key at the front desk every time you leave the building.

Reviewed November 04, 2017

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5.6
JUI-TZU from Taiwan
Group
Double Room - Non Smoking
Stayed 1 night in April 2016

Too far from JR Station”

Too far from JR Station

Reviewed April 15, 2016

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5.6
Barry from Taiwan
Solo traveler
Single Room - Non-Smoking
Stayed 1 night in April 2016

good for save money.”

good for save money.

Reviewed April 12, 2016

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6.4
Good
Kwek from Singapore
Solo traveler
Triple Room - Non-Smoking
Stayed 1 night in October 2022

Not near the train station”

Had a 3 person room, third bed is awkwardly added into a deluxe room. Was decent to sleep with not much room to open luggage. Carpark is far away as it is not on site. Price was expensive. Not near any supermarket or cinema or malls. 1km from train station

Reviewed November 17, 2022

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この度はご宿泊頂き誠にありがとうございます。 当ホテルのトリプルルームは2台のシングルベットと1台のエキストラベットとなっております。ご説明不足で申し訳ございません。ホテルの駐車場はホテルから徒歩2分ほどの場所にございまして1泊650円出し入れ自由でご案内しております。またホテル周辺には大きな商業施設はございませんが、徒歩10分ほどの場所にJR宇都宮駅がございまして様々なお店がございます。 貴重なご意見を頂戴し誠にありがとうございます。

Responded November 20, 2022
Smile Hotel Utsunomiya Higashiguchi
8.8
Excellent
ETIENNE from France
Couple
Double Room - Non Smoking
Stayed 1 night in October 2016

Bel emplacement ”

Proche gare et Centre ville

Reviewed November 22, 2016

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6.8
Good
wakana from Japan
Family with teens
Triple Room - Non-Smoking
Stayed 1 night in January 2023

まあまあ”

駐車場が少し遠くて、この時期は歩いてくるのがかなり寒いし、裏口があり回り込む必要がないのだが、とにかくわかりづらい で 

Reviewed February 02, 2023

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この度はスマイルホテル宇都宮東口にご宿泊頂き誠にありがとうございます。 当館の駐車場は徒歩2分のところにあり、ご不便をお掛けしております。 その分近隣のコインパーキングより、少しだけお安くお停めいただけます。 お客様の声を大切にし、スタッフ一同快適さの追求に努めてまいりますので、今後とも当館お引き立てのほどよろしくお願い申し上げます。 お忙しい中、ご投稿頂きありがとうございました。 スマイルホテル宇都宮東口 フロント

Responded February 03, 2023
Smile Hotel Utsunomiya Higashiguchi
5.6
eriko from Japan
Couple
Double Room - Non Smoking
Stayed 1 night in January 2023

良かった”

フロントの方の対応がとても親切で良かった

Reviewed January 10, 2023

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この度はスマイルホテル宇都宮東口へご宿泊いただきましてありがとうございます。 またご多用なかクチコミへご感想をご投稿頂けたことも重ねて御礼申し上げます。 今回のご宿泊についてご満足頂けた様子が伺えまして安心致しました。 特にフロントの対応についてご好評いただきまして、大変光栄に存じます。 これからもスタッフ一同より一層のサービス向上に努めて参ります。 またご来館頂ける日を心よりお待ち申し上げております。 スマイルホテル宇都宮東口

Responded January 11, 2023
Smile Hotel Utsunomiya Higashiguchi
12345
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