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Sofitel Dubai The Palm Resort And Spa
Sofitel Dubai The Palm Resort And Spa
Sofitel Dubai The Palm Resort And Spa
Sofitel Dubai The Palm Resort And Spa
Sofitel Dubai The Palm Resort And Spa
Sofitel Dubai The Palm Resort And Spa
Sofitel Dubai The Palm Resort And Spa

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8.6

Excellent

3,085 reviews

3,085 reviews

View5
Housekeeping5
Food & Dining2
See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Atlantis Aquaventure Waterpark 1.4 km
Burj Al Arab 5.3 km
Wild Wadi Waterpark 5.7 km
Ski Dubai 7.1 km
Dubai Miracle Garden 14.4 km
Burj Khalifa 15.6 km
The Dubai Fountain 15.6 km
Dubai Aquarium & Underwater Zoo 16.0 km
The Dubai Mall 16.2 km
Dubai Creek 21.7 km
Nearby landmarks
Dolphin Bay 1.1 km
Atlantis Aquaventure Waterpark 1.4 km
Palm Atlantis Monorail Station 1.6 km
Aquaventure Water Park 1.6 km
The Boardwalk Palm Jumeirah 1.6 km
The Lost Chambers Aquarium 1.7 km
Sea Lion Point 1.8 km
The Pointe 1.9 km
Anantara Beach 2.2 km
Palm Jumeirah 2.6 km

Sofitel Dubai The Palm Resort And Spa

The Palm Jumeirah, East Crescent road, Palm Jumeirah, Dubai, United Arab Emirates, 55558 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Palm Jumeirah part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Private beach

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Kids club

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money8.0
Distance to city center10 km
Location rating8.8
Nearest airportDubai International Airport (DXB)
Distance to airport26.6 km

Rooms available at Sofitel Dubai The Palm Resort And Spa

Exceptional
Room comfort & quality

9.1

BEACH SUITE, 1 King Size Bed, Sofabed, Living Room
...
  • Room size: 85 m²/915 ft²
  • Sea view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
PRESTIGE SUITE SEA VIEW, 1 King Size Bed, Sofa bed, Living Room
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
JUNIOR SUITE SEA VIEW, Club Access, 1 King Size Bed, Sofabed, Private Balcony
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
OPERA SUITE SEA VIEW, 2 King Size Beds, 2 Bedrooms, Living Room
...
  • Room size: 85 m²/915 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
JUNIOR SUITE, 1 King Size Bed, Sofabed, Private Balcony
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
LUXURY CLUB ROOM, Club Access, 1 King Size Bed, Private Balcony
...
  • Room size: 44 m²/474 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
LUXURY ROOM PALM VIEW, 1 King Size Bed, Private Balcony
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Beach Club Suite Sea View
...
  • Room size: 85 m²/915 ft²
  • Sea view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
LUXURY ROOM PALM VIEW TWIN, 2 Single Size Beds, Private Balcony
...
  • Room size: 44 m²/474 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sofitel Dubai The Palm Resort And Spa?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sofitel Dubai The Palm Resort And Spa?

Sofitel Dubai The Palm Resort And Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sofitel Dubai The Palm Resort And Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sofitel Dubai The Palm Resort And Spa has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sofitel Dubai The Palm Resort And Spa?

Start your mornings right, with the continental and buffet breakfast options offered at Sofitel Dubai The Palm Resort And Spa. Adults can enjoy breakfast offered with an additional charge of 144 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sofitel Dubai The Palm Resort And Spa?

Sofitel Dubai The Palm Resort And Spa features 6 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Sofitel Dubai The Palm Resort And Spa?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Sofitel Dubai The Palm Resort And Spa?

Sofitel Dubai The Palm Resort And Spa does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Sofitel Dubai The Palm Resort And Spa?

The closest train, metro, or bus station to Sofitel Dubai The Palm Resort And Spa is Palm Atlantis Monorail Station, 1.5 km away.

What restaurants are nearby Sofitel Dubai The Palm Resort And Spa?

Sofitel Dubai The Palm Resort And Spa’s neighborhood is Palm Jumeirah which includes popular restaurants such as Nobu, Club Vista Mare and Ossiano.

What popular shopping places are close to Sofitel Dubai The Palm Resort And Spa?

Sofitel Dubai The Palm Resort And Spa is located in Palm Jumeirah area which features shopping places such as The Pointe.

What are popular attractions near Sofitel Dubai The Palm Resort And Spa?

Sofitel Dubai The Palm Resort And Spa’s location in the Palm Jumeirah neighborhood makes it close to famous attractions including Atlantis Aquaventure Waterpark, The Lost Chambers Aquarium and Aquaventure Water Park.

What popular beaches are close to Sofitel Dubai The Palm Resort And Spa?

Sofitel Dubai The Palm Resort And Spa’s Palm Jumeirah neighborhood also includes Aquaventure Beach, Anantara Beach and RIVA -.

What popular natural sightseeing spots are close to Sofitel Dubai The Palm Resort And Spa?

Sofitel Dubai The Palm Resort And Spa’s nearby natural sights include Sea Lion Point located in the same Palm Jumeirah area.

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See map

Explore the neighborhood

What people love about Sofitel Dubai The Palm Resort And Spa

  • 10

    Exceptional

    "Great hotel with great facilities"

    MOHSIN

    |

    August 5, 2022

  • 8

    Very good

    "Superb resort highly recommendable"

    Ajish

    |

    July 31, 2022

  • 8.4

    Excellent

    "The hotel was amazing it gives a tropical kind of feel."

    shehzaib

    |

    July 11, 2022

Overall rating:

8.7

Excellent
230 reviews
Cleanliness
9.2
Facilities
8.9
Location
8.8
Read all reviews >
What travelers say they love:
Lobby, check in staff were wonderful.
Cherry from United Arab Emirates
Couple
More about Sofitel Dubai The Palm Resort And Spa

More about Sofitel Dubai The Palm Resort And Spa

Sofitel Dubai The Palm Resort And Spa

Get the most adventure during your time in Dubai when you book a room at Sofitel Dubai The Palm Resort And Spa. Experience the joy of multiple options for activities at this convenient location! Sofitel Dubai The Palm Resort And Spa is a perfect starting point for numerous sightseeing and tourist choices, with a location just 15.6 km from the Burj Khalifa.
At Sofitel Dubai The Palm Resort And Spa, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Dubai even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Sofitel Dubai The Palm Resort And Spa thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Sofitel Dubai The Palm Resort And Spa are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at Sofitel Dubai The Palm Resort And Spa come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find bottled water, a coffee or tea maker, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Sofitel Dubai The Palm Resort And Spa begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Sofitel Dubai The Palm Resort And Spa has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Apart from amenities and services, Sofitel Dubai The Palm Resort And Spa goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. Indulge in winter's best and hit the slopes every day, made easier with ski slopes right on-site. End your days in total relaxation with a visit to the massage, hot tub, salon, solarium, steam room, spa and sauna.
Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like fishing, snorkeling, non-motorized water sports, motorized water sports, diving and wind surfing.
If you like water sports, you'll appreciate the convenience of canoes provided by Sofitel Dubai The Palm Resort And Spa. Engage in some easy evening fun with other guests with the hotel's mini golf course, ping-pong table, yoga room and tennis court. Get social at the hotel's library and games room, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Don't miss out on all that Dubai has to offer during your stay at Sofitel Dubai The Palm Resort And Spa. Don't forget to stop by The Dubai Fountain located 15.6 km away, where everyone who visits Dubai wants to have their photo taken. Never forget your time in Dubai with a special gift or trinket from The Dubai Mall just 16.1 km away.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Beach

5 mentions

Swimming Pool

3 mentions

Food & Dining

2 mentions

Breakfast

2 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Latvian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Ukrainian

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Canoeing
  • Dart board
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Mini golf course
  • On-site entertainment
  • Private beach
  • Sauna
  • Skiing
  • Snorkeling
  • Solarium
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Balcony/terrace
  • Blackout curtains
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Slippers
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site

Porterhouse Steaks & Grills

  • Cuisine: Steakhouse
  • Menu: Buffet

Moana

  • Cuisine: Sushi
  • Menu: Buffet

Hong Loong

  • Cuisine: Asian
  • Menu: Buffet

Maui Beach

  • Cuisine: International
  • Menu: Buffet

Manava

  • Cuisine: International
  • Menu: Buffet, A-la-carte

The World Eatery

  • Cuisine: American, Italian
  • Menu: Buffet
Location
The Palm Jumeirah, East Crescent road, Palm Jumeirah, Dubai, United Arab Emirates, 55558
Excellent
Location

8.8

Airports

  • Dubai International Airport (DXB)
    26.6 km 52 min drive
  • Al Maktoum International Airport (DWC)
    28.4 km 46 min drive

Public transportation

  • Palm Atlantis Monorail Station
    1.6 km
  • Palm Gateway Monorail Station
    5.0 km

Hospital or clinic

  • Kind Care Medical Center
    6.7 km

Shopping

  • Mall of the Emirates
    7.3 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Atlantis Aquaventure Waterpark
    1.4 km
  • Burj Al Arab
    5.3 km
  • Wild Wadi Waterpark
    5.7 km
  • Ski Dubai
    7.1 km
  • Dubai Miracle Garden
    14.4 km
  • Burj Khalifa
    15.6 km
  • The Dubai Fountain
    15.6 km
  • Dubai Aquarium & Underwater Zoo
    16.0 km
  • The Dubai Mall
    16.2 km
  • Dubai Creek
    21.7 km

Nearby landmarks

  • Dolphin Bay
    1.1 km
  • Atlantis Aquaventure Waterpark
    1.4 km
  • Palm Atlantis Monorail Station
    1.6 km
  • Aquaventure Water Park
    1.6 km
  • The Boardwalk Palm Jumeirah
    1.6 km
  • The Lost Chambers Aquarium
    1.7 km
  • Sea Lion Point
    1.8 km
  • The Pointe
    1.9 km
  • Anantara Beach
    2.2 km
  • Palm Jumeirah
    2.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A tourism tax will be charged directly at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee350 AED
  • Distance from city center10 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)144 AED
  • Daily Internet/Wi-Fi fee0 AED

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges5
  • Number of floors4
  • Number of restaurants6
  • Number of rooms 361
  • Room voltage220
  • Year property opened2013

Parking

  • Daily parking fee0 AED
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Sofitel Dubai The Palm Resort And Spa from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities8.9
Location8.8
Room comfort and quality9.1
Service8.7
Value for money8.0
High score for Dubai
Rating
9+ Exceptional (66)
8-9 Excellent (34)
7-8 Very Good (14)
6-7 Good (6)
<6 Below Expectation (12)
Time of the year
Mar - May (11)
Jun - Aug (48)
Sep - Nov (28)
Dec - Feb (45)
All guests (230)
All room types
All languages

Show reviews that mention 

Showing 132 verified guest comments
12345
10.0
Exceptional
Rogena from Saudi Arabia
Group
1 Bedroom Apartment
Stayed 2 nights in August 2021

Beautiful place and friendly staff”

Me and my friends stayed for 2 nights and had really fun. The staff were very nice and accommodating especially to Mr. Otman who upgraded our room and to Mr. Ado who attended our needs. The place was amazing too and clean.

Reviewed August 09, 2021

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10.0
Exceptional
Funda from United Arab Emirates
Family with young children
Classic Room Courtyard View
Stayed 1 night in February 2021

Amazing 5 Star!”

Stayed here with my 7 year old, and we absolutely loved it. Attentive staff, excellent breakfast, the room was very clean, and lots to do for the little ones!. Can't wait to go back!.

Reviewed March 21, 2021

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10.0
Exceptional
Omaimah from Saudi Arabia
Couple
LUXURY ROOM PALM VIEW TWIN, 2 Single Size Beds, Private Balcony
Stayed 1 night in December 2021

Overall”

Very good hotel with the a great view and facility. The staff are very helpful and try their best to accommodate different requests. The only down side is the selected room you need to keep follow up and pushing to get what you request. I will recommend the hotel and go back soon.

Reviewed December 11, 2021

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10.0
Exceptional
Sanu from United Arab Emirates
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 1 night in June 2021

Amazing Hotel and Friendly Staff”

Enjoyed the Stay and the hotel is highly recommended. The Room is amazing and the ambience is great.

Reviewed October 03, 2021

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9.2
Exceptional
Cherry from United Arab Emirates
Couple
Luxury Room
Stayed 1 night in July 2021

FB outlet staff could be nicer”

Room and facilities were great! It was our first time booking this property for a short staycation during EID. Lobby, check in staff were wonderful. We asked for other small stuff like extra hangers, ice, water and staff were so quick to provide and polite. HOWEVER , the restaurant staff during breakfast (20JUL morning) were not particularly attentive and the supervisor was only particularly speaking to few tables and I noticed he skipped our table to "Check if everything was alright" and only spoke rather fondly and quite lengthy to a different table speaking his language. but the food was great, though staff attitude and attentiveness really is a huge factor in guest satisfaction. Same with our Dinner on 19JUL at Porterhouse Steak. staff could be more friendlier and attentive. we felt ignored honestly

Reviewed August 03, 2021

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10.0
Exceptional
lynnette from Singapore
Family with teens
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 1 night in June 2022

Family hotel”

A nice place to hang out with family. Clean and friendly staff.

Reviewed June 14, 2022

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10.0
Exceptional
Pawel from Australia
Family with young children
Luxury Room Palm View
Stayed 4 nights in May 2022

Exceptional”

an absolute masterclass of a hotel. huge rooms, great food, really nice personnel

Reviewed May 18, 2022

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10.0
Exceptional
Abir from Australia
Couple
Classic Room, Courtyard View, 1 King-Size Bed or 2 Single Beds
Stayed 5 nights in August 2018

elegant”

its beautiful hotel I would go again

Reviewed May 28, 2019

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9.6
Exceptional
Marion from United Arab Emirates
Couple
LUXURY ROOM PALM VIEW TWIN, 2 Single Size Beds, Private Balcony
Stayed 2 nights in August 2021

Weekend Staycation ”

3D-2N Weekend Break

Reviewed August 19, 2021

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8.4
Excellent
Sara from United Arab Emirates
Group
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 1 night in August 2020

Very nice hotel...but”

The room was spacious and very clean. Yet we had booked a sea view room but we got only partial sea view. We also found after we ordered in-house from the hotel, we got charged a delivery fee, which is quite strange... never heard of it before at any hotel and we were not notified beforehand!

Reviewed August 30, 2020

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8.4
Excellent
Saif from Jordan
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 1 night in August 2019

Great stay in general ”

Pros -The best things during our stay was “Florian” the supervisor at the front desk, he was exceptional, a problem solver and helpful. If i would come back to stay there is because of him . Thanks -Food is good around the hotel Cons - The sea view is not that great or special, so i would recommend staying in Palm view. - Pool area can get crowded -felt like a family resort

Reviewed August 28, 2019

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8.4
Excellent
Andrew from Thailand
Solo traveler
Luxury Room Palm View
Stayed 2 nights in September 2021

Phenomenal staff”

Check in staff were excellent - remembering my name each time I then passed through the lobby. For a hotel of this size I was impressed! I was upgraded to a beachside suite which was excellent. Huge bath, nice view to the water, comfy bed. Just what I needed after a long few weeks work. The pools were pretty busy considering the hotel would not have been particularly full.

Reviewed September 12, 2021

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9.2
Exceptional
Paul from United Arab Emirates
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 1 night in July 2020

Hawaiian style”

I really like the Hawaiian style of the hotel

Reviewed July 25, 2020

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8.4
Excellent
shehzaib from United Arab Emirates
Family with young children
Luxury Room Palm View
Stayed 2 nights in July 2022

Eid trip”

The hotel was amazing it gives a tropical kind of feel. Staff was very friendly the only thing i felt bad was there were no welcoming fruits in the room or chocolates and somethings were missing in the washroom

Reviewed July 12, 2022

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8.4
Excellent
Jamie from United Kingdom
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 3 nights in February 2020

Very nice hotel”

All good but drinks too expensive . I know it’s the Palm! But £13 for a pint ?

Reviewed February 13, 2020

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6.8
Good
Ali from United Arab Emirates
Couple
Classic Room, Courtyard View, 1 King-Size Bed or 2 Single Beds
Stayed 1 night in July 2019

Needs Better Service”

Could be better!

Reviewed July 23, 2019

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6.0
Dana from United Arab Emirates
Group
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 1 night in May 2020

No alcohol permit”

Late check in and bad food

Reviewed May 16, 2020

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3.6
Hanaa from United Arab Emirates
Couple
LUXURY ROOM SEA VIEW, 1 King Size Bed, Private Balcony
Stayed 1 night in June 2020

Quality of services had gone so down”

It was such a bad experience checking in with this hotel as the service was really bad, no mini bar, no food at the pool, no alcohol at the beach, you have to pick up your bucket of water on your own!!!! Quality of the food was so bad and so overpriced from what it used be. In room dining you will be charged a delivery service! Seriously?!! You can’t use your floater in the pool, water and towels are not provided at the gym, not all restaurants are operating! Really regret i have chosen this hotel

Reviewed June 27, 2020

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3.6
Osama from United States
Couple
Classic Room, Courtyard View, 1 King-Size Bed or 2 Single Beds
Stayed 5 nights in December 2021

Perfect for families, kid friendly - not for couples.”

Huge hotel, friendly for children, but not ideal if you’re looking for a romantic getaway. Recommend booking through hotel not agoda.

Reviewed December 28, 2021

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2.8
Jonathan from United Arab Emirates
Family with young children
OPERA SUITE SEA VIEW, 2 King Size Beds, 2 Bedrooms, Living Room
Stayed 1 night in February 2021

Overcrowded horrible experience ”

The hotel was overcrowded during covid times when capacity should be limited. There was not a single chair free at the beach or pool and a wait was required. Breakfast was so packed there was a 20-30 min wait to get a table. All restaurants fully booked. Staff argued and were unhelpful.

Reviewed February 24, 2021

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