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Somerset Bencoolen Singapore (SG Clean Certified)
Somerset Bencoolen Singapore (SG Clean Certified)
Somerset Bencoolen Singapore (SG Clean Certified)
Somerset Bencoolen Singapore (SG Clean Certified)
Somerset Bencoolen Singapore (SG Clean Certified)
Somerset Bencoolen Singapore (SG Clean Certified)
Somerset Bencoolen Singapore (SG Clean Certified)

Removed from saved list

8.4

Excellent

1,360 reviews

1,360 reviews

Housekeeping45
Breakfast15
Children's activities11
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Bencoolen Mosque

50 m

Action Theatre

100 m

Curiocity Gallery

120 m

Art-2

120 m

Sunshine Plaza

130 m

Popular landmarks
Orchard Road

1.4 km

Singapore Flyer

1.8 km

Sands Skypark Observation Deck

2.0 km

Chinatown

2.1 km

Cloud Forest

2.4 km

Closest landmarks
V Hotel Pool

40 m

Renxin Traditional Chinese Medicine

100 m

Maghain Aboth Synagogue

160 m

Bencoolen Underground Mall

170 m

The league gym

190 m

Somerset Bencoolen Singapore (SG Clean Certified)

51 Bencoolen Street, Bugis, Singapore, Singapore, 189630 - See map

Make your best journey to Singapore with the promised standard of SG Clean, and enjoy free Wi-Fi in all rooms. Strategically situated in Bugis, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 4 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

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Highlights

Located in heart of Singapore

Check-in [24-hour]

Airport transport

Excellent breakfast

150 meters to public transportation

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Transport to airport

Car park

Complimentary WIFi in all rooms

Front desk [24-hour]

Swimming pool [outdoor]

Golf course [on-site]

Check-in/out [express]

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money8.3
Distance to city center1km
Location rating8.8
Nearest airportSeletar Airport (XSP)
Distance to airport13.1 km

Rooms available at Somerset Bencoolen Singapore (SG Clean Certified)

Very good
Room comfort & quality

8

Two-Bedroom Deluxe
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
One-Bedroom Deluxe
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2-Bedroom Premier Apartment
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
1-Bedroom Premier Apartment
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Apartment 1-Bedroom Deluxe
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
APARTMENT 3-Bedroom Premier
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
One Bedroom Deluxe Residence
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
Master Suite Ocean View
...
  • Room size: 81 m²/872 ft²
Enter dates to see prices
Master Suite Ocean View King - All Inclusive
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
Two Bedroom Deluxe Apartment
...
  • Room size: 72 m²/775 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Somerset Bencoolen Singapore (SG Clean Certified)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Somerset Bencoolen Singapore (SG Clean Certified)?

Somerset Bencoolen Singapore (SG Clean Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 86 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. Parking is available for a fee of 28 SGD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Somerset Bencoolen Singapore (SG Clean Certified)?

Children can enjoy breakfast at no additional charge. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Can special events be hosted at Somerset Bencoolen Singapore (SG Clean Certified)?

End your big event day with special turn-down service to celebrate your special occasion, flower petals are available upon request.

Can business events be hosted at Somerset Bencoolen Singapore (SG Clean Certified)?

can accommodate up to 0 people.

What is the smoking policy at Somerset Bencoolen Singapore (SG Clean Certified)?

Somerset Bencoolen Singapore (SG Clean Certified) does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Somerset Bencoolen Singapore (SG Clean Certified)?

The closest train, metro, or bus station is Bencoolen MRT Station, 110 m away from Somerset Bencoolen Singapore (SG Clean Certified).

What restaurants are nearby Somerset Bencoolen Singapore (SG Clean Certified)?

Somerset Bencoolen Singapore (SG Clean Certified) is located in Bugis, famous for good restaurants such as Le Bistrot de l'Olive, Pu3 Restaurant and Komadori.

What popular shopping places are close to Somerset Bencoolen Singapore (SG Clean Certified)?

Shopping options in Somerset Bencoolen Singapore (SG Clean Certified)’s Bugis neighborhood include Art-2, Sunshine Plaza and New2U Thrift Shop.

What are popular attractions near Somerset Bencoolen Singapore (SG Clean Certified)?

Somerset Bencoolen Singapore (SG Clean Certified) is located in Bugis area, which is famous for attractions such as Arab Street, Sultan Mosque and Haji Lane.

What popular natural sightseeing spots are close to Somerset Bencoolen Singapore (SG Clean Certified)?

Somerset Bencoolen Singapore (SG Clean Certified) is located within Bugis, which makes it conveniently close to natural sights including Teak, Yellow Rain Tree (Samanea saman ‘Yellow’) and Angsana.

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Explore the neighborhood

What people love about Somerset Bencoolen Singapore (SG Clean Certified)

  • 10

    Exceptional

    "I have a very pleasant stay here."

    Fenny

    |

    July 27, 2022

  • 10

    Exceptional

    "Overall is good"

    Erma

    |

    July 17, 2022

  • 10

    Exceptional
    Location

    "Very nice location."

    Chad

    |

    July 4, 2022

Overall rating:

8.4

Excellent
1,360 reviews
Cleanliness
8.4
Facilities
8.0
Location
8.8
Read all reviews >
What travelers say they love:
Liked that the apartment is a good size room.
YOKE from Australia
Couple
More about Somerset Bencoolen Singapore (SG Clean Certified)

More about Somerset Bencoolen Singapore (SG Clean Certified)

Somerset Bencoolen Singapore (SG Clean Certified)

Somerset Bencoolen Singapore (SG Clean Certified) is the perfect choice for travelers who want to take in the sights and sounds of Singapore. Experience an urban escape in Singapore with a stay at Somerset Bencoolen Singapore (SG Clean Certified), with its exceptional location right in the city center.
The facilities and services provided by Somerset Bencoolen Singapore (SG Clean Certified) ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Singapore.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Somerset Bencoolen Singapore (SG Clean Certified). The hotel provides air conditioning in some rooms for the benefit of guests. The multiple room layout options at Somerset Bencoolen Singapore (SG Clean Certified) include rooms with separate living room and balcony or terrace. Some selected rooms have daily newspaper and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator and bottled water in some rooms. Somerset Bencoolen Singapore (SG Clean Certified) also provides a hair dryer and toiletries in bathrooms for select rooms.


Dining and things to do

To fill your days, be sure to check out the fantastic facilities offered at Somerset Bencoolen Singapore (SG Clean Certified). The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

Take some time to explore Singapore. The most well-known nearby local attraction is Singapore Flyer which is located just about 1.7 km away. Pose in front of Sands Skypark Observation Deck located 1.9 km away, and you can always show your friends the time you went to Singapore.

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Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Breakfast

39 mentions

Housekeeping

28 mentions

Swimming Pool

17 mentions

Food & Dining

7 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Golf course [on-site]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Kitchen

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Parking [paid]
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Individual air conditioning
  • Iron and ironing board
  • LAN Internet in room [free]
  • Lock box in room
  • Microwave
  • Non-smoking
  • Phone
  • Refrigerator
  • Sofa
  • TV [flat screen]
  • Wi-Fi [complimentary]
Location
51 Bencoolen Street, Bugis, Singapore, Singapore, 189630
Excellent
Location

8.8

Airports

  • Seletar Airport (XSP)
    13.1 km 20 min drive
  • Singapore Changi Airport (SIN)
    17.3 km 24 min drive

Public transportation

  • Bencoolen MRT Station
    120 m 1 min walk
  • Bras Basah MRT Station
    270 m 4 min walk

Hospital or clinic

  • Renxin Traditional Chinese Medicine
    100 m

Shopping

  • Orchard Road
    1.4 km

Convenience store

  • 7 Eleven
    180 m 5 min drive

Cash withdrawal

  • ATM
    190 m 6 min walk
What's nearby

Popular landmarks

  • Orchard Road
    1.4 km
  • Singapore Flyer
    1.8 km
  • Sands Skypark Observation Deck
    2.0 km
  • Chinatown
    2.1 km
  • Cloud Forest
    2.4 km
  • Gardens By The Bay East
    2.5 km
  • Singapore Botanic Gardens
    4.2 km
  • National Orchid Garden
    4.2 km
  • Night Safari
    13.3 km
  • Singapore Zoo
    13.3 km

Nearby landmarks

  • V Hotel Pool
    40 m
  • Bencoolen Mosque
    50 m
  • Action Theatre
    100 m
  • Renxin Traditional Chinese Medicine
    100 m
  • Curiocity Gallery
    120 m
  • Bencoolen MRT Station
    120 m
  • Art-2
    120 m
  • Sunshine Plaza
    130 m
  • New2U Thrift Shop
    130 m
  • Campers Corner Outdoor Outfitters
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Baby cot is available at no additional charge and is subject to availability.
  • The minimum age required to check in is 21 years.
  • Housekeeping is done daily except on Sundays and public holidays.
  • Hen and stag parties are not accepted.
  • Minimum length of 7 consecutive nights stay apply at the property.
  • Rental of pocket Wi-fi is available at the property. Charges may apply.
  • Please be informed that this property is undergoing refurbishment. There will be ongoing renovation works on weekdays from 9am to 6pm, and do expect some noise disturbance. The serviced residence remains operational and facilities such as the swimming pool and gym are open with safe measures. For the time being, children’s playground and playroom are temporarily closed. We apologise for any inconvenience.
  • The main guest must to be at least 18 years old to check-in.
    The main guest 17 years old and under will not to be accepted for the check-in.
  • With effect from 1 February 2022, Vaccinated-differentiated Safe Management Measures (VDS) in Singapore will be expanded to cover leisure guests in hotels. Only fully vaccinated individuals will be able to check in to the hotel to stay. This does not apply to children 12 years or under.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee86 SGD
  • Distance from city center1km
  • Travel time to airport (minutes)30

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors12
  • Number of restaurants0
  • Number of rooms 110
  • Room voltage240
  • Year property opened2004

Parking

  • Daily parking fee28 SGD
Property announcements

This property may accept guests arriving via Air Travel Pass (ATP), Reciprocal Green Lane (RGL), and Vaccinated Travel Lane (VTL). Guests issued with Stay-Home-Notices cannot be accommodated.

The property is undergoing renovation from1 April 2022 to 30 June 2022 (Monday – Saturday from 9 am to 7 pm) There will be some areas affected by the noise during this time. Some facilities and services may not be available during this period.

The property is undergoing renovation from1 April 2022 to 30 June 2022 (Monday – Saturday from 9 am to 7 pm) There will be some areas affected by the noise during this time. Some facilities and services may not be available during this period.

Please be informed that there is ongoing refurbishment works at the property vicinity with expected completion by Q3 2022. The refurbishment works will take place on Mondays to Saturdays from 9am to 7pm with some noise disturbance. The serviced residence remains operational with facilities such as the swimming pool and gymnasium will be open with safe management measures. We apologise for any inconvenience caused.

Reviews of Somerset Bencoolen Singapore (SG Clean Certified) from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.4
Facilities8.0
Location8.8
Room comfort and quality8.0
Service8.5
Value for money8.3
High score for Singapore
Rating
9+ Exceptional (136)
8-9 Excellent (80)
7-8 Very Good (100)
6-7 Good (36)
<6 Below Expectation (42)
Time of the year
Mar - May (101)
Jun - Aug (109)
Sep - Nov (78)
Dec - Feb (106)
All guests (680)
All room types
All languages

Show reviews that mention 

Showing 394 verified guest comments
12345
10.0
Exceptional
Mui from Singapore
Family with teens
Two-Bedroom Deluxe
Stayed 2 nights in January 2022

Awesome stay.”

We stayed for 3 days 2 nights at 2 bedroom deluxe apartment. there is a common bathroom, as well as additional bathroom at 1 of the bedroom. the bathroom at the bedroom comes with a bathtub as well. there was also a kitchen, a common dining area. the kitchen provides most of the basic kitchenware and they are all clean and in good condition. we do not know how to use the cooker, but upon dialing the guest service, a staff came up almost instantly to show us how to use. the tv in the living room is samsung tv that has many channels - including kbs world and "oh!k"! would be nice if Tvn asia and ONE are included as well. my only minor feedback is, the aircon tend to be too cold but not an issue since it is adjustable. also, the water pressure for the bidet is a bit too low. i used the gym as well; although this gym is a little rundown,

Reviewed January 18, 2022

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Dear Mui, Greetings from Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for reviewing your recent stay with us. We are delighted your family and you had a great stay with us, and you like the décor and ambiance of our 2-bedroom Deluxe apartment. --- We are truly humbled and appreciative of your heartwarming compliment for our team’s prompt service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking our team for their dedicated service. Thank you! -- All of us earnestly look forward to welcoming you back and be of service to you again. Thank you for giving us the great privilege and pleasure to be of service to your family and you, and we wish you well. Thank you for your valued support.- Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Joycelyn from United Kingdom
Family with young children
One-Bedroom Deluxe
Stayed 5 nights in October 2018

Excellent Memories ”

Somerset Bencoolen did not fail to provide me and my daughter a wonderful experience when we travelled to Singapore. The rooms are big enough for family but we needed a kitchen and dining area to cook and that is a big plus. The included breakfast is superb and my daughter liked the varieties of breakfast menu. We stayed 5 days but sadly unable to enjoy the pool as we were always outside exploring but I would be happy to come and check in again on our visit. Money's worth. Customer services is excellent. Location is best and accessible to everywhere. Very happy mom and daughter!

Reviewed April 22, 2019

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Dear Joycelyn, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our serviced residence for your recent holiday in Singapore and for your feedback. We are delighted your lovely family and you enjoyed all aspects of your stay with us and have excellent memories of your stay with us. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for giving us the great privilege and pleasure of being of service to your lovely family and you. We earnestly look forward to welcoming you back. We are at your service. Your valued support and trust are much appreciated. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

Responded April 24, 2019
Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Abu from Singapore
Group
Two-Bedroom Deluxe
Stayed 2 nights in August 2021

Great Value, Great Location, Great Stay”

A super wonderful place to have a staycation with a large group. The room feels spacious and modern. We made great use of the Samsung Smart TV for entertainment. The kitchen was also fully equipped with the essentials. The toilet was nice and spacious, along with the bathtub. The view from the pool is also very photoworthy. Location is prime. MRT Station is literally across the street and about 12 minutes walk to Bugis Junction. For the price, really can't ask for more

Reviewed August 22, 2021

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Dear Abu, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for letting us know you had a great stay with us, and you are impressed with the ambiance and décor of our apartments. We are indeed heartened to learn you especially liked spending time at our pool area where you enjoyed viewing the awesome skyline of our garden-city. With your recent stay, we truly hope you will now make our residence your choice serviced residence in Singapore as we earnestly look forward to welcoming you back. We are at your service. Thank you for giving us the great privilege and pleasure of being of service to you. Your valued support is much appreciated. Kind regards, The management of Somerset Bencoolen

Responded August 23, 2021
Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Mark from Singapore
Group
One-Bedroom Deluxe
Stayed 3 nights in February 2019

Birthday Stay-cation ”

Was there for my Birthday Stay-cation with my buddy the was the great very clean and the staff was very helpful only the wifi sucks there the signal was good but the network it the problem I would recommend getting the portable wifi from them and use it is way better.

Reviewed February 05, 2019

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Dear Mark, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our premier-luxe serviced residence for your birthday staycation and all of wish you a happy and blessed birthday. We are heartened to learn you had an enjoyable and comfortable stay with us. It has been our great pleasure being of service to you and all of us truly look forward to welcoming you back for more enjoyable and comfortable stays with us. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

Responded February 07, 2019
Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Michael from Australia
Solo traveler
One-Bedroom Deluxe
Stayed 12 nights in April 2022

Very Good Apartment Hotel”

This property has just been renovated and is in a very good central location. Quiet, clean and good wifi. I would definitely stay here again. There is a very good pool on the roof as well.

Reviewed April 20, 2022

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Dear Michael, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence for your recent holiday in Singapore and for letting us know you had a wholly enjoyable and comfortable 12-nights' stay with us, and you like the décor and ambiance of our newly refurbished apartments. --- It brings us much joy to learn you shall be returning to stay with us and we are truly grateful for your valued support. All of us have truly enjoyed being of service to you, and we earnestly look forward to welcoming you back in the near future. We are at your service. Thank you. Kind regards, The management of Somerset Bencoolen

Responded April 27, 2022
Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Ram from United States
Couple
One-Bedroom Deluxe
Stayed 3 nights in February 2019

Extremely Good location”

I was deeply impressed with the location and cleanliness of Somerset Bencoolen. The staff was very cooperative. The checkin was very without any hassles at late night hours 02.30 AM. I will certainly recommend my friends.

Reviewed March 04, 2019

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Dear Ram, Greetings from your team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for your heart-warming feedback. All of us are delighted you had a wholly enjoyable and comfortable stay with us. It definitely brings us much joy and inspiration to learn you shall be recommending our residence and we are truly thankful for your kindness. We sincerely hope you will now make our residence your choice lodging whenever your travels bring you back to our friendly shore. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Responded March 04, 2019
Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Salihah from Singapore
Family with young children
Two-Bedroom Deluxe
Stayed 2 nights in August 2021

So far the best!”

Me and my kids really enjoyed our stay there! We took the 2 bedroom apartment and whoa! Complete with utensils and so much more! As my kids are mixes of a toddler, a teen and younger teens. This is absolutely a plus for us! The staffs were great too! Thank u!!

Reviewed August 10, 2021

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Dear Greetings from your friendly team at Somerset Bencoolen! Thank you for reviewing your stay at our serviced residence and for letting us know your lovely family and you had a great stay with us and like the décor and ambiance of our fully equipped 2-bedrooms Premier apartment. We are indeed heartened to learn you are impressed with our team’s service. Your compliment has definitely brought great encouragement to them to strive for service excellence and continue to provide the best service possible. Thank you! We assure you our management shall be thanking and commending our team members for their excellent customer-focused service. Thank you for giving us the great pleasure and privilege to have been of service to your family and you. All of us at Somerset Bencoolen earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you. Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Kevin from Singapore
Couple
One-Bedroom Deluxe
Stayed 2 nights in September 2021

Very nice stayca”

Had a very pleasant stay, very satisfied. They gave a free upgrade to a 2 room deluxe and the room was very clean and well furnished.

Reviewed September 24, 2021

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Dear Kevin, Greetings from your friendly team at Somerset Bencoolen! Thank you for reviewing your stay at our serviced residence and for letting us know you enjoyed all aspects of your stay with us, and you like the décor and ambiance of our facilities and newly refurbished spacious apartments Thank you for giving us the great pleasure and privilege to have been of service to you. All of us at Somerset Bencoolen earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you. Kind regards, The management of Somerset Bencoolen

Responded September 25, 2021
Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Nurrizqah from Singapore
Couple
One-Bedroom Deluxe
Stayed 2 nights in June 2021

Exceptional”

It should upgrade their parking system to cashcard (Flashpay). Nowadays it’s hard to find cashcard with a chip. So do take note for entering vehicles should have cashcard with a chip as for now. Other than that, staffs, facilities etc. we’re wonderful and superb services. Would 100% recommended! 👍🏼

Reviewed July 04, 2021

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Dear Nurrizqah, Greetings from your friendly team at Somerset Bencoolen! Thank you for reviewing your recent stay at our centrally located serviced residence and for your high recommendation for Somerset Bencoolen. We are delighted you had a wholly overall enjoyable and comfortable stay with us. We sincerely thank you for your valuable feedback regarding the current parking system and we apologise for any inconvenience caused to you. We are happy to share that we are in the process of installing the Electronic Parking System which is used at most car parks in Singapore. It has been our great pleasure being service to you and all of us earnestly look forward to welcoming you back and be of service to you again. Thank you for your valued support.. Kind regards, The management of Somsert Bencoolen

Responded July 05, 2021
Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Grace from Singapore
Family with teens
One-Bedroom Deluxe
Stayed 2 nights in December 2020

Will be great once the refurbishment is done!”

As usual, our stay at Somerset / Ascott did not disappoint. We loved our newly renovated room and spent most of the staycation in the room. Will probably be stunning once it’s all done. For now, expect some drilling / knocking.

Reviewed December 08, 2020

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Dear Grace, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our serviced residence and for your valuable feedback. We are delighted you enjoyed all aspects of your stay with us and you liked the décor and ambiance of our newly refurbished apartments. We sincerely thank you for your kind patience and understanding regarding the noise from the ongoing renovation and for your trust the property would be stunning once the works are completed in Q2 of year 2021. With your recent experience staying with us, all of us sincerely hope our serviced residence will be your choice lodging whenever you need a short respite from your busy schedule and that you will let us know if there is anything we may assist you with. It has truly been our great pleasure and privilege to have been of service to you and we earnestly look forward to welcoming you back. Thank you for your valued support and trust. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

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Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Muhammad from Singapore
Couple
One-Bedroom Deluxe
Stayed 2 nights in March 2021

Good Services”

Staff was excellent and there was ample of space for us to move around. It felt extremely comfortable

Reviewed March 27, 2021

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Dear Muhammad, Greetings! Your team at D’Hotel Singapore truly appreciates your valued support for our boutique hotel and for your valuable feedback on your stay experience with us. All of us are delighted you enjoyed your stay and found our spacious rooms comfortable. Your heartwarming compliment for our service is very much appreciated as it inspires us to always strive to provide the best service in our industry and we assure you we shall definitely be sharing your lovely mention with every team member. Thank you for giving us the great privilege and pleasure of being of service to you. All of us earnestly look forward to welcoming you back. We are at your service. Thank you. Kind regards, The management do D’Hotel Singapore.

Responded March 29, 2021
Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Vanessa from Singapore
Family with teens
One-Bedroom Deluxe
Stayed 2 nights in January 2022

Perfect Staycation with Friendly Staff”

My family booked 2 x 1-bedroom apartment and Hisham kindly arranged for us to be in connecting rooms, with late checkout at 2pm too. Thank you Hisham for making our stay a great one!

Reviewed January 14, 2022

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Dear Vanessa, Greetings from Somerset Bencoolen! Thank you for your heartwarming review on your family’s recent stay at our serviced residence and for letting us know you had a great stay with us. All of us are truly grateful for your heart-warming compliment for our team’s service, especially for our Guest Service team member Hisham and we assure you he will be pleased to learn of your high praise. Your generous mention will provide Hisham and our other team members great encouragement to keep doing what they are doing. Thank you for making us feel valued too! With your recent experience, we truly hope Somerset Bencoolen will be your only choice lodging whenever you need a short respite from your busy schedule. It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back and be of service to you again. Thank you. Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Irmgard from Philippines
Family with young children
One-Bedroom Deluxe
Stayed 4 nights in July 2022

Best Hotel”

Great hotel for families! Great Working kitchen with all the stuff you need for cooking and eating. Staff were great, too!

Reviewed July 09, 2022

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Dear Irmgard, Greetings from Somerset Bencoolen! Thank you for choosing our centrally located serviced residence. We are delighted to learn you had a great stay with us, and that you found our one-bedroom Deluxe apartment ideal for your stay requirements and comfort. We are truly humbled and appreciative of your heartwarming compliment for our team’s service ,and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. -- With your experience staying with us, we sincerely hope our serviced residence will be your choice lodging whenever you are back in Singapore, and you will also recommend us to your family and friends. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back soon. We are at your service and we wish you well. Thank you.--- Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Zalinna from Singapore
Family with young children
Two-Bedroom Deluxe
Stayed 2 nights in November 2021

Awesome for Family Staycation ”

Definitely value for money, big space & suitable for family. Good location to travel down to Orchard or up to Marina Square. My children loves the place and enjoyed the swimming time.

Reviewed December 27, 2021

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Dear Zalinna, Greetings from your friendly team at Somerset Bencoolen! Thank you for reviewing your stay at our centrally located serviced residence and for letting us know your lovely family and you had a wholly enjoyable and comfortable stay with us. We are delighted you liked the décor and ambiance of our apartments and facilities, and we are indeed heartened to learn your children had a great time at our pool area. With your recent experience staying with us, we sincerely hope you will choose our serviced residence whenever you need a short respite from your busy schedule, and you will also recommend us to your family and friends. Thank you for giving us the great pleasure and privilege to have been of service to your lovely family and you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you. Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Saidah from Singapore
Family with young children
One-Bedroom Deluxe
Stayed 2 nights in December 2021

Nice hotel.”

Just opposite Bencoolen Mrt. Very convenient to go anywhere because of the mrt line. There is also a taxi stand infront of the hotel. Love the swimming pool. Nice hotel.

Reviewed December 28, 2021

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Dear Saidah, Greetings from your friendly team at Somerset Bencoolen! Thank you for reviewing your stay at our centrally located serviced residence and for letting us know you had a wholly enjoyable and comfortable stay with us. We are delighted you liked the décor and ambiance of our apartments and facilities, and we are indeed heartened to learn you had a great time at our pool area. With your recent experience staying with us, we sincerely hope you will choose our serviced residence whenever you need a short respite from your busy schedule, and you will also recommend us to your family and friends. Thank you for giving us the great pleasure and privilege to have been of service to you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you. Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore (SG Clean Certified)
9.6
Exceptional
Ariel from Philippines
Family with young children
One-Bedroom Deluxe
Stayed 4 nights in May 2019

Excellent Location!”

Great hotel staff. Our compliment to Sham. MRT Bencoolen is a minute walk away. Bus stop is 2-minute walk. Taxi in front. Food Republic, 7-Eleven and A money chnager are in the opposite road. Clean room. Coffee, tea and toiletries replenished daily. Complete cooking and kitchen facilities. Breakfast selection are enough to fill your tummy. There's a walking distance mall, Parklane. Thank you Somerset Bencoolen for being part of our awesome stay in Singapore!

Reviewed May 31, 2019

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Dear Ariel, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for your positive feedback. We are delighted you enjoyed most aspects of your stay with us and found our central location convenient and ideal for your holiday here. All of us are truly humbled and grateful for your lovely compliment for our service as it inspires us to always provide the highest level of service in our industry. We sincerely hope you will now make Somerset Bencoolen your choice lodging whenever you are in Singapore and that you will contact us if there is anything we may assist you with. Thank you for giving us the great privilege and pleasure of being of service to you. All of us at Somerset Bencoolen earnestly look forward to welcoming you back. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

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Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Peng from Singapore
Family with teens
Two-Bedroom Deluxe
Stayed 2 nights in December 2021

Clean room and great location!”

Smack in the intersection of civil district and Orchard Road, prime location to access both tourist attractions.

Reviewed December 25, 2021

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Dear Peng, Greetings from your friendly team at Somerset Bencoolen! Thank you for reviewing your stay at our serviced residence and for letting us know you enjoyed all aspects of your stay with us, and you find our central location with easy accessibility to both the civil district and Singapore’s main shopping strip an added valued to your stay. --- With your recent stay experience, we sincerely hope you will now make our serviced residence your choice lodging whenever you wish to take a short respite from your busy schedule, and you will also recommend us to your friends and family. Thank you for giving us the great pleasure and privilege to have been of service to you. All of us at Somerset Bencoolen earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you. -- Kind regards, The management of Somerset Bencoolen

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Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Chad from Philippines
Family with young children
One-Bedroom Deluxe
Stayed 4 nights in June 2022

Exceptional”

Very nice location. Just across Bencoolen station. Very clean. Very comfortable rooms

Reviewed July 04, 2022

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Dear Chad, Greetings from Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for taking time to review your recent 4-nights stay with us. We are delighted you had a great stay with us, and you find our central location with easy accessibility to many eateries, nearby malls and transportation options convenient.-- With your recent experience staying with us, we sincerely hope Somerset Bencoolen will now be your choice serviced residence in Singapore and that you will also recommend us to your family and friends. . All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back soon. We are at your service, and we wish you well. Thank you.--- Kind regards, The management of Somerset Bencoolen

Responded July 05, 2022
Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Nursakinah from Singapore
Family with young children
Two-Bedroom Deluxe
Stayed 2 nights in August 2021

Best Staycation Location!”

Great experience, convenient to travel between places and super clean!

Reviewed November 17, 2021

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Dear Nursakinah Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our serviced residence and for taking time to review your recent stay with us. We are delighted you had an awesome your stay with us, and you find our central location with easy accessibility to many eateries, 03 MRT stations and nearby malls convenient. Thank you for giving us the great privilege and pleasure of being of service to you. We earnestly look forward to welcoming you back. We are at your service. We sincerely thank you for your valued support. Kind regards, The management of Somerset Bencoolen

Responded November 18, 2021
Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Marlinda from Indonesia
Family with young children
One-Bedroom Deluxe
Stayed 2 nights in January 2019

i am a very happy customer..”

me and my family new favourite place to stay. thank you for the very nice warm welcome.

Reviewed January 28, 2019

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Dear Marlinda, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our cenmtrally located serviced residence and for letting us know you have been very happy with your stay experience with us. All of us are delighted your lovely family and you had a wholly enjoyable and comfortable stay with us and that Somerset Bencoolen is now your new favourite place to stay whenever you are back in Singapore. We are truly grateful for your valued support and we invite you to contact us if there is anything we may assist with your future stays with us. It has been our great privilege and pleasure to have been of service to you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

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Somerset Bencoolen Singapore (SG Clean Certified)
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