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Somerset Kuala Lumpur
Somerset Kuala Lumpur
Somerset Kuala Lumpur
Somerset Kuala Lumpur
Somerset Kuala Lumpur
Somerset Kuala Lumpur
Somerset Kuala Lumpur

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8.6

Excellent

6,171 reviews

6,171 reviews

Housekeeping144
View90
Swimming Pool26
See map

8.6

Excellent

Location rating score

Excellent location - 200 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Personal Shopper in KL

170 m

Ben’s Independent Grocer (B.I.G)

180 m

The LINC

210 m

The Intermark

270 m

LUTH Building

300 m

Popular landmarks
KLCC Park

990 m

Petronas Twin Towers

1.2 km

Aquaria KLCC

1.2 km

KLCC - Bukit Bintang Pedestrian Walkway

1.3 km

Pavilion Kuala Lumpur

1.6 km

Closest landmarks
Embassy of France

40 m

Hsc Medical Center

40 m

KL City Dentist

60 m

Bridge Bar (Level 28 G-Tower)

290 m

Royal Thai Embassy

400 m

Somerset Kuala Lumpur

No 187, Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450 - See map

Make your best journey to Kuala Lumpur with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Kuala Lumpur City Centre part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

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Highlights

330 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [outdoor]

Hot tub

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

16 travelers have booked today.

Value for money8.6
Distance to city center2.0 km
Location rating8.6
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport19.2 km

Rooms available at Somerset Kuala Lumpur

Excellent
Room comfort & quality

8.7

3 Bedroom Premier
...
  • Room size: 97 m²/1044 ft²
  • City view
  • 2 double beds and 2 single ...
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1 Bedroom Premier
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 double bed
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2 Bedroom Premier
...
  • Room size: 90 m²/969 ft²
  • City view
  • 2 single beds and 1 double ...
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1 Bedroom Deluxe Twin
...
  • Room size: 53 m²/570 ft²
  • City view
  • 2 single beds
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1 Bedroom Deluxe
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 double bed
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1 Bedroom Executive
...
  • Room size: 63 m²/678 ft²
  • City view
  • 1 double bed
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Studio Premier
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
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Premier Twin Room
...
  • Room size: 65 m²/700 ft²
  • City view
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Three Bedroom Premier Apartment
...
  • Room size: 97 m²/1044 ft²
  • Kitchenette
  • 1 queen bed and 2 single be...
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Two bedroom Premier Apartment
...
  • Room size: 90 m²/969 ft²
  • Kitchenette
  • 1 king bed and 2 single bed...
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Frequently asked questions

Does Somerset Kuala Lumpur have a hot tub?

Somerset Kuala Lumpur does not have a hot tub.

What time is check-in and check-out at Somerset Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Somerset Kuala Lumpur?

Somerset Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 160 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Somerset Kuala Lumpur also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Somerset Kuala Lumpur has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Somerset Kuala Lumpur?

There's an additional charge of 21 MYR for adults and 18 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Somerset Kuala Lumpur?

Somerset Kuala Lumpur does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Somerset Kuala Lumpur?

The closest train, metro, or bus station is Ampang Park LRT Station, 370 m away from Somerset Kuala Lumpur.

What restaurants are nearby Somerset Kuala Lumpur?

Somerset Kuala Lumpur is located in Kuala Lumpur City Centre, famous for good restaurants such as Souled Out Ampang, Nak Won Korean BBQ Restaurant, Ampang and The Manhattan Fish Market.

What popular shopping places are close to Somerset Kuala Lumpur?

Shopping options in Somerset Kuala Lumpur’s Kuala Lumpur City Centre neighborhood include Suria KLCC, Personal Shopper in KL and The LINC.

What are popular attractions near Somerset Kuala Lumpur?

Somerset Kuala Lumpur is located in Kuala Lumpur City Centre area, which is famous for attractions such as Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur.

What popular natural sightseeing spots are close to Somerset Kuala Lumpur?

Somerset Kuala Lumpur is located within Kuala Lumpur City Centre, which makes it conveniently close to natural sights including Jelutong Tree and Camp ground.

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Explore the neighborhood

What people love about Somerset Kuala Lumpur

  • 10

    Exceptional

    "Everything was awesome"

    Nur

    |

    September 15, 2022

  • 10

    Exceptional

    "This is one of my favourite hotel."

    Syed

    |

    September 12, 2022

  • 8

    Very good

    "Alhamdulillah terbaik, best vacation ever."

    Nurul

    |

    September 7, 2022

Overall rating:

8.6

Excellent
6,171 reviews
Cleanliness
8.9
Facilities
8.5
Location
8.6
Read all reviews >
What travelers say they love:
One of the best hotel for those travel with family.
Faiz from Malaysia
Family with young children
More about Somerset Kuala Lumpur

More about Somerset Kuala Lumpur

Somerset Kuala Lumpur

Somerset Kuala Lumpur is a distinct addition to Kuala Lumpur and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Access is everything, and you'll get the most of while staying only 9.1 km from Terminal Bersepadu Selatan and its easy transportation options.
Enjoy all that Somerset Kuala Lumpur has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Kuala Lumpur is made even more convenient with the taxi and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Somerset Kuala Lumpur.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Somerset Kuala Lumpur provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Somerset Kuala Lumpur are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

At Somerset Kuala Lumpur you can even have groceries delivered to your room with their convenient service.
Fill your days with the array of activities and facilities offered at Somerset Kuala Lumpur. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

Don't miss out on all that Kuala Lumpur has to offer! Be sure to visit Menara Kuala Lumpur located 2.2 km away, an item on every checklist of those who travel to Kuala Lumpur.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Breakfast

205 mentions

Swimming Pool

158 mentions

Housekeeping

139 mentions

Internet

44 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • On-site entertainment
  • Pool with view
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Alarm clock
  • Bathtub
  • Blackout curtains
  • Coffee/tea maker
  • Desk
  • DVD/CD player
  • Fan
  • Fire extinguisher
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Kitchenette
  • Linens
  • Microwave
  • Non-smoking
  • Private bathroom
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Washing machine
  • Wi-Fi [free]
Food and dining
Restaurants on site

Restaurant

  • Cuisine: Asian, International, Local
Location
No 187, Jalan Ampang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Excellent
Location

8.6

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    19.2 km 39 min drive
  • Kuala Lumpur International Airport (KUL)
    46.5 km 53 min drive

Public transportation

  • Ampang Park LRT Station
    370 m
  • LRT Train Station - Ampang Park
    390 m 6 min walk

Hospital or clinic

  • Hsc Medical Center
    40 m 1 min walk

Shopping

  • Pavilion Kuala Lumpur
    1.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    90 m 2 min walk
What's nearby

Popular landmarks

  • KLCC Park
    990 m
  • Petronas Twin Towers
    1.2 km
  • Aquaria KLCC
    1.2 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.3 km
  • Pavilion Kuala Lumpur
    1.6 km
  • Jalan Alor
    2.1 km
  • Menara Kuala Lumpur
    2.2 km
  • Central Market
    3.4 km
  • Chinatown - Kuala Lumpur
    3.4 km
  • KL Bird Park
    4.3 km

Nearby landmarks

  • Embassy of France
    40 m
  • Hsc Medical Center
    40 m
  • KL City Dentist
    60 m
  • Personal Shopper in KL
    170 m
  • Ben’s Independent Grocer (B.I.G)
    180 m
  • The LINC
    210 m
  • The Intermark
    270 m
  • Bridge Bar (Level 28 G-Tower)
    290 m
  • LUTH Building
    300 m
  • The Intermark Mall
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Breakfast is served from 06:30 AM to 10:30 AM.
  • Cash payments are accepted only in Malaysian Ringgit. No other currencies are accepted and foreign currency exchange services are not available at the property.
  • With effect from January 15, 2020, Somerset Kuala Lumpur will be charging MYR 10 per entry for cars parked at level B1, B2, B3, L1, L2 and L3.
  • The property will be serving packed breakfast.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee160 MYR
  • Distance from city center2.0 km

Extras

  • Breakfast charge (unless included in room price)21 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of rooms 207
  • Year property opened2010

Reviews of Somerset Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.9
Facilities8.5
Location8.6
Room comfort and quality8.7
Service8.7
Value for money8.6
High score for Kuala Lumpur
Rating
9+ Exceptional (952)
8-9 Excellent (571)
7-8 Very Good (573)
6-7 Good (193)
<6 Below Expectation (183)
Time of the year
Mar - May (620)
Jun - Aug (527)
Sep - Nov (629)
Dec - Feb (696)
All guests (4,007)
All room types
All languages

Show reviews that mention 

Showing 2,472 verified guest comments
12345
10.0
Exceptional
Krystle from Malaysia
Couple
1 Bedroom Deluxe
Stayed 1 night in June 2022

The best hotel!”

Arrived late due to our cameron trip. First impression of the room is just speechless. Everything are all there. It's like a home. Extra pillow extra etc. are provided, just amazing! The cleanliness, smell of the room and the staff are great. The staff even allowed us to extend another 1 hour because we arrived very late. Glad that they also have a vending machine near at the lobby so we can grab affordable snacks easily. Will definitely be back here and suggest my family and friends to choose this hotel when they visited malaysia. Thank you again. 10/10

Reviewed June 14, 2022

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Dear Krystle, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service

Responded June 16, 2022
Somerset Kuala Lumpur
10.0
Exceptional
Nadzirah from Malaysia
Couple
Studio Premier
Stayed 2 nights in April 2021

Comfort staycation”

One of the best staycation so far, despite MCO. Room was clean, kitchen utensils etc all available, microwave too, which is very useful during ramadhan. The gave free breakfast, in which they send out to every room around 4-5am for sahur. I find this very culture-sensitive and personalized. Attentive & helpful staff, they deserve 5 stars. Environment-friendly - no bottled water, they prepared built in water filter with sensor (I'm actually quite impressed). Gym and pool - clean. Overall, I'm willing to stay here again.

Reviewed April 29, 2021

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Dear Nadzirah, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service

Responded May 06, 2021
Somerset Kuala Lumpur
10.0
Exceptional
Norbaizura from Malaysia
Family with young children
1 Bedroom Premier
Stayed 1 night in April 2021

Value for money”

Firstly when i reached hotel, i have to queue very long & wait for almost 2 hours to reach the counter. I thought everything was ok after that but unfortunately the staff informed that i need to wait another half an our - 1 hour to get my key room due to the room yet ready. I'm feel so mad but i guess the staff well trained, they very polite, keep apologies and made me cool down. When i get the room key, I'm so satisfied with the room cleanness and everything inside. very nice hotel and definitely will come again in future

Reviewed April 04, 2021

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Dear Norbaizura, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our team in the respective departments for improvement. Warmest Regards, Shalesh | Supervisor, Guest Service

Responded April 27, 2021
Somerset Kuala Lumpur
10.0
Exceptional
Shafika from Malaysia
Couple
1 Bedroom Deluxe
Stayed 1 night in December 2021

One of the best hotels in Kuala lumpur”

Comfortable , easy to check in . You can wash your clothes but please bring your own detergent . It was available on my first trip but not second .Weird but it's fine because the hotel is totally comfortable. The only thing I'm not so okay is when the AC in the room was not really cold even the lowest temperature compared to their living room. Other than that , perfect. No regret .

Reviewed December 30, 2021

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Dear Shafika, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service

Responded January 11, 2022
Somerset Kuala Lumpur
10.0
Exceptional
Nurul from Malaysia
Family with young children
2 Bedroom Premier
Stayed 1 night in February 2022

Spacious”

Very roomy and clean serviced apartment. There are many amenities - washing machine, oven, microwave, iron, fridge, cutleries . everything you basically need in a house. Just remember to switch on the heater 20mins before showering! The only downside : No breakfast buffet. They ask for your preference from their manu and deliver to the room, but the choices was limited and wasn't very good. Hope for more improvement! Thanks for the hospitality.

Reviewed February 15, 2022

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Dear Nurul, Thank you for your feedback. We are glad that we have met your expectation. We sincerely regret that you did not enjoy the Packed Breakfast. Please be assured that we will convey your feedback to our breakfast service provider and shall work towards an improvement. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service

Responded February 15, 2022
Somerset Kuala Lumpur
10.0
Exceptional
William from Malaysia
Family with young children
1 Bedroom Deluxe Twin
Stayed 1 night in September 2020

Great Place to Stay in KL”

Everything you need is within your reach. Room is superb spacious and served with Kitchenette area, Dining area, Living hall area and Bedroom equipped with walk-in closet. Bathroom also stunning, spacious. Very suitable for those seek for rest and relax after day trip. All amenities is provided and hotel staff is very friendly, awesome. Parking is RM10 per entrance at Basement area. quite reasonable since we know KL parking fare is high. Walking distance to nearest LRT station - Ampang Park, where KLCC just next stop. Rooftop pool and gym room is great. Will definitely visit again when go to KL. Thanks Ascott group! ;)

Reviewed September 10, 2020

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Dear Mr. William, Thank you for the wonderful review, we truly appreciate your business and your trust in us. We are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you and your family back to Somerset KL in the near future. Thank you Kind regards Lily Bilong - Gust Service Executive

Responded September 12, 2020
Somerset Kuala Lumpur
10.0
Exceptional
MOHD from Malaysia
Family with young children
3 Bedroom Premier
Stayed 1 night in November 2021

Value For Money $$$”

We had a great time celebrating my wife & son's Birthdays on 6 November. For a THREE(3) Bedroom Unit, Somerset is the "Cheapest & Cleanest In Town" so don't waste your time looking for other 4/5 star Hotels which are much more expensive. The counter staff Ms Elirra was awesome, so friendly, helpful & patient despite handling so many families during check-in on Saturday 6 November 2021 with another lady staff (just two of them) during the peak period which took us hours to get the keys. However, the shower hose holder needs a new one ASAP. Overall it was worth our stay as in the past. We'll come again, In Shaa Allah/God Willing. Tqvm & Best Regards. ~ From: Y.Bhg. Dato' Professor Dr Hj Mohd Rasid HJ HUSSIN #President of IIRMACS & RGRMAS

Reviewed November 07, 2021

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Dear MOHD, Thank you for your kind review! It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services. Once again, thank you for your valued patronage. From all of us at Somerset Kuala Lumpur, we look forward to welcoming you again at any one of our serviced residences. Warmest Regards, Atira Lyani ROSLI | Assistant Manager, Guest Service

Responded November 23, 2021
Somerset Kuala Lumpur
10.0
Exceptional
NURNUHA from Malaysia
Business traveler
1 Bedroom Deluxe
Stayed 1 night in December 2021

Worth every penny!”

Love the room, very spacious and clean, so comfortable, service tip top! Everything is available and practical in the room, kitchenette complete with utensils. comfortable bed n pillows, love the bath layout, love the bathtub with view. Rooftop swimming pool just awesome! Area for kids poil also available. Everything great! Would love to come back 💕

Reviewed December 06, 2021

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Dear NURNUHA, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service

Responded December 11, 2021
Somerset Kuala Lumpur
10.0
Exceptional
Mohd from Malaysia
Family with young children
1 Bedroom Deluxe Twin
Stayed 1 night in February 2022

Bilik yang selesa!Bersih!”

02 adult with 01 child age 4. Got room 1605. The unit is huge. You get hall section, bedroom with additional wardrobe,bathub with standing shower and kitchen will utensil,microwave oven and also comes with washing machine and dryer! The unit are clean. Me with my family is comfortable enough. We will coming again to stay in this hotel in the future,for sure.

Reviewed February 03, 2022

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Dear Mohd, Greetings from Somerset Kuala Lumpur! Thank you for sharing your review on your recent visit. We are delighted to learn that you had enjoyed your stay at Somerset Kuala Lumpur. Our rooms are specially designed for the comfort of guest whether you are travelling in a group or with family. It is our utmost pleasure that you had a satisfying experience with our rooms. We will share the compliment with the team for continuous improvements. We will definitely look forward to welcoming you back for another seamless experience soon! Warmest Regards, Atira Lyani ROSLI | Assistant Manager, Guest Service

Responded February 04, 2022
Somerset Kuala Lumpur
10.0
Exceptional
Loh from Malaysia
Couple
1 Bedroom Premier
Stayed 1 night in June 2022

Nice hotel”

The hotel location is good, just around 5 min walk from LRT ampang park to the hotel, and the hotel provide shuttle bus service to klcc and pavilion area. Hotel is clean, included bath tub with nice view. Staff and helpful and facilities (swimming pool, jacuzzi, and gym) are good. Will plan for next stay again

Reviewed June 27, 2022

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Dear Loh, Thank you for your feedback. We are glad that we have met your expectation. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service

Responded July 02, 2022
Somerset Kuala Lumpur
10.0
Exceptional
Siti from Malaysia
Family with young children
2 Bedroom Premier
Stayed 1 night in October 2021

Awesome for Staycation!”

I stay at Somerset Hotel with my husband, brother & 4 kids. 1,3,5 & 6 years old. Happy sangat the kids. ❤️ Bersih, kemas, semua kelengkapan cukup. Breakfirst included. Baby cot available for my baby. Request blanket pun dapat. Makan malam order with Foodpanda Ayam Penyet Wak apa ntah. Sedap sgt. Memang best dan selesa lahh. Boleh repeat. Tq all staff yang sgt friendly & helpful. Especially during my checkout time. Tunggu lift macam tunggu bas. Nasib ada staff bg naik lift barang. 😆

Reviewed October 22, 2021

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Dear Siti, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service

Responded October 22, 2021
Somerset Kuala Lumpur
10.0
Exceptional
Raja from Malaysia
Family with young children
1 Bedroom Deluxe
Stayed 1 night in August 2020

Lavish and super comfortable.”

The apartment is splendid. Everything is spacious. The bathroom and tub is marvelous. Everything is just so comfortable, clean and in good condition. Definitely a worthy stay with my little family. Tv channels are good although they aren't HD. Parking cost RM10 per entry. Not per day. Will definitely return!!!!

Reviewed September 01, 2020

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Dear Raja, Thank you for the wonderful review, we truly appreciate your business and your trust in us. We are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you and your family back to Somerset KL in the near future. Thank you Kind regards Lily Bilong - Guest Service Executive

Responded September 12, 2020
Somerset Kuala Lumpur
10.0
Exceptional
Vithal from Malaysia
Couple
Studio Premier
Stayed 1 night in December 2021

Great hotel for staycation in the city ”

Enjoyed our stay at Somerset KL. Studio apartment room comes with a nice kitchen and bathtub. Room was clean and staff helpful and friendly. Location is great. Walking distance to LINC and Intermark. KLCC and Avenue K just down the road. Breakfast was a bit disappointing. Overall a good hotel.

Reviewed December 18, 2021

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Dear Vithal, Greetings from Somerset Kuala Lumpur! Thank you for sharing your feedback on your recent visit. We are truly pleased to hear that we have met your expectations in terms of our comfortable apartment. We look forward to welcoming you back for another seamless experience soon. Warmest Regards, Atira Lyani ROSLI | Assistant Manager, Guest Service

Responded January 12, 2022
Somerset Kuala Lumpur
10.0
Exceptional
William from Malaysia
Couple
1 Bedroom Deluxe
Stayed 2 nights in December 2021

Great Accommodation Away From Home”

This is my 3rd time stay at Somerset KL. Due to fully booked during Christmas season thus only able assign me Level 10 unit. Probably due to rushing work by housekeeping, found there’s some ants partying at the bed mattress, and bathtub area. Some cutlery in kitchenette has been stole by previous guest probably, lot cutlery incomplete. (Umbrella been informed reception for 3 times but still no replenish for me until day check out) Hand soap, bath soap, sanitize wipe, mask, bottles water, writing memo & pen, even hand towel also no longer provided… Hopefully hotel team can take note to above improvement anyway thank you for the hospitality :)

Reviewed December 29, 2021

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Dear William, Thank you for your feedback. We valued your feedback for our immediate improvement. We are sorry for the inconvenience that we may have caused you. We hope to be able to welcome you again soon. Warmest Regards, Shalesh | Supervisor, Guest Service

Responded March 25, 2022
Somerset Kuala Lumpur
10.0
Exceptional
Kelly from Malaysia
Couple
1 Bedroom Deluxe
Stayed 1 night in May 2022

Super nice.”

I booked the deluxe room(with breakfast) for just rm279 per day 💗 The room include. Dinning, living room, kitchen (with pot and cutlery,washing machine, microwave.). Bathroom with bathtub 🛁 + city view. Bedroom( Big king size bed ) and a small cloakroom. Worth and valuable 💗💗 Highly recommended ❤️ The staff also very good attitude and provide good service. The facility also damn nice. They have infinity swimming pool. Gym room. And waiting room. Anyway,Thanks for all the best service 🙏

Reviewed May 31, 2022

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Dear Kelly, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service

Responded June 02, 2022
Somerset Kuala Lumpur
10.0
Exceptional
nashiha from Malaysia
Family with young children
1 Bedroom Deluxe
Stayed 2 nights in November 2021

THE BEST!”

Will never looked for other hotel anymore after this if I have to go to KL. The service and facilities not just excellent, but also made me touched. Staff is great, easy check in and out, no deposit collected, swimming pool was awesome, everything you need is provided in the room, they even add more when housekeeping e.g soap etc Free shuttle to klcc, pavilion and other nearest attraction. Breakfast is pack breakfast and can be improve. Really make me feels like home when staying in Somerset. Will definitely return!

Reviewed November 28, 2021

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Dear nashiha, Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Supervisor, Guest Service

Responded November 30, 2021
Somerset Kuala Lumpur
10.0
Exceptional
Jezzeka from Australia
Couple
1 Bedroom Deluxe
Stayed 1 night in December 2019

5 stars ”

Our stay here was perfect! The staff were very welcoming and happy to help us with our requests. The room we stayed in was lovely and clean and the room service did a wonderful job of cleaning up after us. I would definitely stay here again if I’m ever in KL!

Reviewed December 09, 2019

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Dear Jezzeka, Thank you for sharing your feedback on your recent visit. We are truly pleased to hear that we have met your expectations in terms of our comfortable apartment. We look forward to welcoming you back for another seamless experience soon. Yours sincerely, Atira Lyani ROSLI | Assistant Manager, Guest Service

Responded December 12, 2019
Somerset Kuala Lumpur
10.0
Exceptional
Dzafarin from Malaysia
Family with young children
One Bedroom Executive Apartment
Stayed 1 night in November 2021

Great”

Location is great, quite close to KLCC and other attractions, but the location in itself is not so busy. Room is very spacious for 2 adults and 1 toddler. Check in was smooth and hassle-free and the counter staff is nice and helpful. Room had working washing machine and microwave, which was a plus. My unit had some issues with the electricity, but the management promptly sent the technician to sort out the problem after I called them. Kudos to management and technical team.

Reviewed November 15, 2021

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Dear Dzafarin, Thank you for sharing your review on your recent visit. We are delighted to learn that you had enjoyed your stay at Somerset Kuala Lumpur. Our rooms are specially designed for the comfort of guest whether you are travelling in a group or with family. It is our utmost pleasure that you had a satisfying experience with our rooms. We will share the compliment with the team for continuous improvements. We will definitely look forward to welcoming you back for another seamless experience soon! Warmest Regards, Atira Lyani ROSLI | Assistant Manager, Guest Service

Responded November 19, 2021
Somerset Kuala Lumpur
10.0
Exceptional
Ainatul from Malaysia
Couple
Studio Premier
Stayed 1 night in August 2019

Worth Every Penny”

We are very happy as we entered the room because the room very spacious and brautiful. The amenities provided is beyond our expectation. The cleanliness of the room was very superb. Overall we are very satisfied and happy. Definitely going to recommend to my friends

Reviewed August 19, 2019

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Dear Ainatul, Thank you for your review. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Warmest Regards, Atira Lyani ROSLI | Assistant Manager, Guest Service

Responded August 26, 2019
Somerset Kuala Lumpur
10.0
Exceptional
William from Malaysia
Couple
Studio Premier
Stayed 2 nights in March 2020

Perfect Stay!”

Get a compliment upgrade to 1 Bedroom suite, very enjoy my short escape at Somerset KL, level 22 rooftop pool and gym, lounge setting very nice and well organised. Very good and definitely will come back again! - deposit MYR150 upon check in and refundable - all amenities you need is ready and setup in room - housekeeping and receptionist very well attained, polite and warm greets always - walking distance to nearest mall (LINC mall) - walking distance to nearest LRT station (Ampang Park) and next station was KLCC

Reviewed March 09, 2020

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Dear William, Greetings from Somerset Kuala Lumpur! Thank you for sharing your feedback on your recent visit. We are truly pleased to hear that we have met your expectations. We look forward to welcoming you back for another seamless experience soon. Warmest Regards, Atira Lyani ROSLI | Assistant Manager, Guest Service

Responded April 14, 2020
Somerset Kuala Lumpur
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