Travelling to Japan? Read all updated requirements before you book.
Sotetsu Fresa Inn Hiroshima
Sotetsu Fresa Inn Hiroshima
Sotetsu Fresa Inn Hiroshima
Sotetsu Fresa Inn Hiroshima
Sotetsu Fresa Inn Hiroshima
Sotetsu Fresa Inn Hiroshima
Sotetsu Fresa Inn Hiroshima

Removed from saved list

8.6

Excellent

1,842 reviews

1,842 reviews

Housekeeping2
Breakfast1
Check in/Check Out1
See map

8.8

Excellent

Location rating score

Excellent location - 720 meters from city center
Exceptional for walking
Walkable places
Enko Bridge

190 m

Asse

290 m

Yale Yale A-kan

310 m

Ekie

370 m

Hiroshimaokonmi Monogatari

380 m

Popular landmarks
Shukkei-en Garden

1.0 km

Okonomimura

1.4 km

Hiroshima Castle

1.8 km

Atomic Bomb Dome

2.0 km

Children's Peace Monument

2.2 km

Closest landmarks
Takechi Clinic

160 m

Tourist Information Office - South Exit

250 m

Hiroshima Station South Exit Chikagai Hiroba Information Center

320 m

Tourist Information Office - North Exit

360 m

JR Hiroshima Tourist Information Center

370 m

Newly built in 2021

Sotetsu Fresa Inn Hiroshima

5-2 Enkobashicho, Minami-ku, Hiroshima, Hiroshima, Japan, 732-0823 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Hiroshima part of Hiroshima, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hiroshima Peace Memorial Museum. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Show more

Highlights

Sparkling clean

210 meters to public transportation

Check-in [24-hour]

Newly built

740 meters to MAZDA Zoom-Zoom Stadium Hiroshima

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Check-in/out [private]

Restaurants

Laundry service

Safety deposit boxes

Wi-Fi in public areas

This property is in high demand!

34 travelers have booked today.

Value for money8.5
Distance to city center1 KM
Location rating8.8
Nearest airportIwakuni Kintaikyo Airport (IWK)
Distance to airport34.4 km

Rooms available at Sotetsu Fresa Inn Hiroshima

Superior Triple Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Standard Double Room for 2 People - Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Single Room - Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Connecting Room for 4 People - Non-Smoking
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 1 double bed & 2 single bed...
Enter dates to see prices
Standard Twin Room for 2 People - Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 3 single beds
Enter dates to see prices
Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Connecting Room - Non-Smoking
...
  • Room size: 29 m²/312 ft²
  • Shower and bathtub
  • 2 single beds and 1 double ...
Enter dates to see prices
Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sotetsu Fresa Inn Hiroshima?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Is breakfast offered at Sotetsu Fresa Inn Hiroshima?

Wake up to a great buffet breakfast at Sotetsu Fresa Inn Hiroshima.

What are my dining options at Sotetsu Fresa Inn Hiroshima?

Sotetsu Fresa Inn Hiroshima features an on-site restaurant for your dining convenience. Breakfast is served here.

Can business events be hosted at Sotetsu Fresa Inn Hiroshima?

Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at Sotetsu Fresa Inn Hiroshima?

Sotetsu Fresa Inn Hiroshima does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Sotetsu Fresa Inn Hiroshima?

Sotetsu Fresa Inn Hiroshima’s neighborhood is Hiroshima which includes popular restaurants such as Momiji, Molly Malone's and Ristorante Mario.

What popular shopping places are close to Sotetsu Fresa Inn Hiroshima?

Sotetsu Fresa Inn Hiroshima is located in Hiroshima area which features shopping places such as Asse, The Outlets Hiroshima and Ekie.

What are popular attractions near Sotetsu Fresa Inn Hiroshima?

Sotetsu Fresa Inn Hiroshima’s location in the Hiroshima neighborhood makes it close to famous attractions including Hiroshima Peace Memorial Museum, Atomic Bomb Dome and Hiroshima Peace Memorial Park.

What popular natural sightseeing spots are close to Sotetsu Fresa Inn Hiroshima?

Sotetsu Fresa Inn Hiroshima’s nearby natural sights include Aogiri, Chinese Parasol Tree: Exposure to A-Bomb, Honmarujyoudan and Atomic Bombed Ilex Rotunda Tree located in the same Hiroshima area.

Show more questions
See map

Explore the neighborhood

What people love about Sotetsu Fresa Inn Hiroshima

  • 8.4

    Excellent
    Location

    "Pro: Just right outside Hiroshima train station, Lawson just downstairs and accessible public transport."

    Li

    |

    October 10, 2022

  • 10

    Exceptional

    "There was a big TV and an air purifier inside the room as well!"

    Huijia

    |

    September 14, 2022

  • 8.4

    Excellent

    "Good value for money, the hotel is mainly self service."

    Micky

    |

    July 31, 2022

Property ranking|Compared to 507 Hiroshima properties
See all rankings
Cheapest price score
Cleanliness score
9.2/10
Couples review score
8.9/10
Value for money score
8.5/10
Better than
96
%
of Hiroshima properties
Better than
94
%
of Hiroshima properties
Better than
90
%
of Hiroshima properties
Better than
89
%
of Hiroshima properties
Overall rating:

8.6

Excellent
1,842 reviews
Cleanliness
9.2
Facilities
8.5
Location
8.8
Read all reviews >
More about Sotetsu Fresa Inn Hiroshima

More about Sotetsu Fresa Inn Hiroshima

Sotetsu Fresa Inn Hiroshima

All offerings provided by Sotetsu Fresa Inn Hiroshima help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundromat and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Sotetsu Fresa Inn Hiroshima. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Sotetsu Fresa Inn Hiroshima. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Don't worry about being thirsty as a refrigerator is provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Sotetsu Fresa Inn Hiroshima. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.


Reasons to stay here

Find rooms here that are cheaper than 94% of all other options in the city.
Compared to other accommodations in Hiroshima, facilities here are rated higher than 92% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 94% of other accommodations in the city.

Show more
Amenities and facilities
Excellent
Facilities

8.5

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Restaurants
  • Vending machine

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Available in all rooms

  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels
Location
5-2 Enkobashicho, Minami-ku, Hiroshima, Hiroshima, Japan, 732-0823
Excellent
Location

8.8

Airports

  • Iwakuni Kintaikyo Airport (IWK)
    34.4 km
  • Hiroshima Airport (HIJ)
    41.0 km

Public transportation

  • Hiroshima Electric Railway
    180 m
  • Hiroshima Train Station
    320 m

Hospital or clinic

  • Takechi Clinic
    160 m

Shopping

  • Asse
    290 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    200 m
What's nearby

Popular landmarks

  • Shukkei-en Garden
    1.0 km
  • Okonomimura
    1.4 km
  • Hiroshima Castle
    1.8 km
  • Atomic Bomb Dome
    2.0 km
  • Children's Peace Monument
    2.2 km
  • Hiroshima Peace Memorial Museum
    2.2 km
  • Peace Memorial Park - Hiroshima
    2.2 km
  • The Cenotaph
    2.2 km
  • Peace Bell
    2.3 km
  • Hiroshima Peace Memorial Park
    2.3 km

Nearby landmarks

  • Takechi Clinic
    160 m
  • Hiroshima Electric Railway
    180 m
  • Enko Bridge
    190 m
  • Tourist Information Office - South Exit
    250 m
  • Asse
    290 m
  • Yale Yale A-kan
    310 m
  • Hiroshima Station South Exit Chikagai Hiroba Information Center
    320 m
  • Hiroshima Train Station
    320 m
  • Tourist Information Office - North Exit
    360 m
  • Ekie
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 1-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property does not accept any cash payment as a hotel policy.
  • Parking
    EKI CITY HIROSHIMA PARKING(Height under 2.1M)
    Time:03:00PM~11:00AM next day
    Price:JPY 1,000
    ※Additional Charge will be applied for over time JPY 200 each 30 mins
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until01:00
  • Check-out until11:00

Getting around

  • Distance from city center1 KM
  • Travel time to airport (minutes)60

Extras

  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 250
  • Room voltage100
  • Year property opened2021

Reviews of Sotetsu Fresa Inn Hiroshima from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.2
Facilities8.5
Location8.8
Service8.6
Value for money8.5
High score for Hiroshima
Rating
9+ Exceptional (159)
8-9 Excellent (35)
7-8 Very Good (44)
6-7 Good (9)
<6 Below Expectation (20)
Time of the year
Mar - May (83)
Jun - Aug (67)
Sep - Nov (83)
Dec - Feb (34)
All guests (686)
All room types
All languages
Showing 267 verified guest comments
12345
9.6
Exceptional
Erin from Japan
Solo traveler
Standard Single Room - Non-Smoking
Stayed 1 night in October 2021

Cheap and comfy”

It's a little above the standard business hotel for me because the bed is big and soft and very comfortable, the window actually has a view which is nice, and the check in check out process is all automated so it's fast and no hassle. The breakfast is just okay - the average Japanese bfast you'll get at a hotel, nothing too extraordinary.

Reviewed October 06, 2021

See room deals

Erin様 この度は当ホテルをご利用頂き誠にありがとうございます。 ご宿泊に満足頂けたようで、大変ありがたく存じます。 また広島へお越し頂けますよう、そしてErin様にさらに良い思い出を作って頂ける様に、今後もさらなるサービス向上に努めて参ります。 この度は、Erin様の貴重なお時間を頂戴し、口コミ投稿頂きまして誠にありがとうございます。またのご来館を心よりお待ち申し上げております。 フロント 高橋

Responded October 29, 2021
Sotetsu Fresa Inn Hiroshima
9.2
Exceptional
Erin from Japan
Solo traveler
Standard Double Room for 2 People - Non-Smoking
Stayed 1 night in April 2022

Great hotel right next to Hiroshima station”

I love the beds here! They are super soft and comfortable. The hotel is new so everything is clean and immaculate. Average breakfast, a 2 min walk from the station, and self check in and out is convenient. I have stored my bags here with no issue, and the staff are overall welcoming.

Reviewed June 13, 2022

See room deals

This time, please choose Sotetsu Fresa INn Hiroshima Ekimae from the many hotels in Hiroshima city. Thank you very much. We would like to thank you again for posting your review during your busy schedule. We are delighted to hear that you are satisfied with your stay. We will continue to make further efforts to provide services that exceed expectations. It was In addition, all the staff are looking forward to seeing you. Thank you for your feedback on your stay during your precious time. Sotetsu Fresain Hiroshima Ekimae Y,Sasaki

Responded June 15, 2022
Sotetsu Fresa Inn Hiroshima
10.0
Exceptional
GODOFREDO from Japan
Solo traveler
Standard Single Room - Non-Smoking
Stayed 1 night in August 2021

High tech hotel”

Just a high tec elegant hotel! Best recommendation!

Reviewed July 18, 2022

See room deals

Thank you for using our hotel. We are very pleased that you are satisfied. We look forward to seeing you again. SOTETSU Fresa-INN Hiroshimaekimae takahashi

Responded July 19, 2022
Sotetsu Fresa Inn Hiroshima
9.2
Exceptional
Dinda from Indonesia
Couple
Standard Double Room for 2 People - Non-Smoking
Stayed 1 night in July 2022

Very nice place to stay”

Near public spots convenience store, bus stop, tram stop, even station. Definitely will go here again to stay

Reviewed July 18, 2022

See room deals

Thank you for using our hotel. We are very pleased that you are satisfied. We look forward to seeing you again. SOTETSU Fresa-INN Hiroshimaekimae Takahashi

Responded July 19, 2022
Sotetsu Fresa Inn Hiroshima
8.8
Excellent
Athaya from Indonesia
Solo traveler
Standard Single Room - Non-Smoking
Stayed 1 night in April 2022

Excellent”

Location was very close to Hiroshima station (it was only a 3-5 minutes walk). Great if you’re just stopping by hiroshima for a short while.

Reviewed April 07, 2022

See room deals

この度は相鉄フレッサイン広島駅前をご利用頂き誠にありがとうございました。 当ホテルは広島駅から徒歩約3分の場所にございまして、ビジネスはもちろん観光にも大変便利な立地となっております この度はお時間を頂戴し、貴重なご感想を賜り誠にありがとうございました。 お客様のまたのご来館をスタッフ一同、心よりお待ちしております。 相鉄フレッサイン広島駅前 水野

Responded April 17, 2022
Sotetsu Fresa Inn Hiroshima
8.0
Excellent
Erin from Japan
Solo traveler
Stayed 1 night in November 2021

Good value if you get a good price”

It's a nice new hotel right next to Hiroshima station. The breakfast is your average Japanese breakfast nothing special, the check in and out is all done with a machine, but my favourite thing about this hotel is the beds, they're super soft with a fluffy comforter. The location is great, and check out is at 11 which is a plus. Above average business hotel if you get a deal!

Reviewed December 04, 2021

See room deals

Thank you very much for staying at Sotetsu Fresa Inn Hiroshima Ekimae. We are happy to hear that you had a comfortable stay with us. We look forward to your next visit! Sotetsu Fresa Inn Hiroshima Ekimae

Responded December 07, 2021
Sotetsu Fresa Inn Hiroshima
7.2
Very good
Alexander from Japan
Business traveler
Standard Single Room - Non-Smoking
Stayed 1 night in December 2021

Very good”

it was good

Reviewed December 30, 2021

See room deals

Thank you very much for staying at Sotetsu Fresa Inn Hiroshima Ekimae. Have a nice trip!

Responded December 31, 2021
Sotetsu Fresa Inn Hiroshima
8.4
Excellent
Li from Singapore
Solo traveler
Standard Single Room - Non-Smoking
Stayed 3 nights in September 2022

Excellent”

Pro: Just right outside Hiroshima train station, Lawson just downstairs and accessible public transport. Con: Noisy, as you can hear the trains passing by.

Reviewed October 10, 2022

See room deals

Thank you for staying at our hotel. The station and convenience stores are nearby, and many customers are pleased. Regarding the sound of the train, we can prepare a room that is not on the track side, so we would appreciate it if you could consult us. Although there are still some points to be improved, we will continue to aim to be a better hotel that satisfies our customers. We are looking forward to seeing you again.

Responded October 24, 2022
Sotetsu Fresa Inn Hiroshima
10.0
Exceptional
Huijia from Malaysia
Solo traveler
Standard Single Room - Non-Smoking
Stayed 3 nights in September 2022

Exceeded expectations”

The staff were friendly and patiently answered all my questions about sightseeing around Hiroshima and hotel facilities, the room was clean, tidy and spacious enough for one, and the amenities available on the second floor was astounding. There was a big TV and an air purifier inside the room as well! The only gripe I might have is the breakfast buffet was quite limited in variety, but the food quality was decent all the same. Having Lawson in the same building was also really convenient. If I ever visit Hiroshima again, I'll love to stay here.

Reviewed September 15, 2022

See room deals

Thank you very much for staying at Sotetsu Fresa Inn Hiroshima Ekimae. Thank you for all the compliments. All the staff are very happy. Regarding the breakfast you pointed out, we will not be able to respond immediately, but we would like to share it with all the staff as a valuable opinion from our customers. We will continue to take our customers' valuable opinions seriously and aim to be a better hotel. Thank you for your review. We are looking forward to seeing you again. Sotetsu Fresa Inn Hiroshima Station Front

Responded September 23, 2022
Sotetsu Fresa Inn Hiroshima
8.4
Excellent
Micky from Hong Kong SAR, China
Solo traveler
Standard Double Room for 2 People - Non-Smoking
Stayed 2 nights in July 2022

Value for money ”

Good value for money, the hotel is mainly self service. It’s clean and near to the Hiroshima station. At the ground floor, there is a Lawson which is very convenience.

Reviewed July 31, 2022

See room deals

This time, please choose Sotetsu Fresa Inn Hiroshima Ekimae from the many hotels in Hiroshima city. Thank you very much. We would like to thank you again for posting your review during your busy schedule. We are delighted to hear that you are satisfied with your stay. Also, I received many words All the staff are happy. We will continue to make further efforts to provide services that exceed expectations. It was In addition, all the staff are looking forward to seeing you. Thank you for your feedback on your stay during your precious time. Best regards Sotetsu Fresa Inn Hiroshima Ekimae

Responded July 31, 2022
Sotetsu Fresa Inn Hiroshima
9.6
Exceptional
Ulrich from Germany
Couple
Connecting Room - Non-Smoking
Stayed 5 nights in August 2022

Empfehlenswert ”

Empfehlenswert

Reviewed September 03, 2022

See room deals

この度はご宿泊頂き誠にありがとうございました。 当日はごゆっくりお寛ぎ頂けましたでしょうか? 今後もお客様のご期待に沿えるサービスを提供して参ります。 お客様にまたお目にかかれますことをお待ちしております。 相鉄フレッサイン広島駅前 フロント

Responded September 04, 2022
Sotetsu Fresa Inn Hiroshima
10.0
Exceptional
Leandro from Japan
Couple
Double Room - Standard
Stayed 1 night in August 2022

Gostamos muito deste hotel”

Boa localização, limpeza muito bem feita gostei muito e posso recomendar!

Reviewed August 17, 2022

See room deals

この度、広島市内に数あるホテルの中から相鉄フレッサイン広島駅前をお選びいただき、 誠にありがとうございます。 またご多忙の中口コミのご投稿を頂きまして重ねて御礼申し上げます。 今後とも、期待を超えたサービスを提供できますよう、より一層努力して参ります。  また、お目にかかれます日をスタッフ一同心よりお待ち申し上げております。 相鉄フレッサイン広島駅前フロント

Responded August 18, 2022
Sotetsu Fresa Inn Hiroshima
6.4
Good
HlROKAZU from Japan
Business traveler
Standard Double Room for 2 People - Non-Smoking
Stayed 1 night in October 2022

初めての宿泊”

まだ新しいこともあってか 非常にきれい良かった。 近隣の某ホテルと比べると 少し部屋全体(特に洗面浴室)が 狭く感じましたが機会があれば また宿泊したいと思いました。

Reviewed October 22, 2022

See room deals

この度は、当ホテルにご宿泊いただき誠にありがとうございました。また貴重なお時間を割いてご感想をお寄せいただき、重ねてお礼申し上げます。 広さに関しましてはご不便をお掛けいたしました。当館にはお風呂とトイレが別になっている部屋もございますのでまたご利用頂ける事がございましたらぜひご検討下さい。 まだまだ至らぬ点はございますが、これからもお客様にご満足いただけるより良いホテルを目指して参ります。またのご来館をお待ちいたしております。

Responded October 24, 2022
Sotetsu Fresa Inn Hiroshima
10.0
Exceptional
KENJI from Japan
Couple
Double Room - Standard
Stayed 1 night in September 2022

Good”

駅から近く、最低限の設備が整っていて、翌日朝早くから行動できてよかったです。

Reviewed October 16, 2022

See room deals

この度は相鉄フレッサイン広島駅前にご宿泊頂きまして誠にありがとうございます。 当日はごゆっくりお過ごし頂けましたでしょうか? お客様に概ね満足頂けたご様子で、嬉しく思います。 今後もお客様のご期待を超えるサービスを提供して参ります。 お客様のまたのご利用お待ちしております。 相鉄フレッサイン広島駅前 フロント

Responded October 21, 2022
Sotetsu Fresa Inn Hiroshima
9.6
Exceptional
Kosaka from Japan
Solo traveler
Standard Single Room - Non-Smoking
Stayed 1 night in October 2022

フロント”

もう少し気持ちのこもった接客態度を望みます。ちょっと機会的接客みたいだった。

Reviewed October 15, 2022

See room deals

この度は、相鉄フレッサイン広島駅前にご宿泊いただき誠にありがとうございました。 スタッフの心無い対応でお客様にご不快な思いをさせてしまった事、大変申し訳ございませんでした。 今回のお客様のご意見を真摯に受け止め、より多くのお客様に満足いただけるよう改善して参ります。 この度はお忙しい中口コミのご投稿誠にありがとうございました。 お客様のまたのご来館心よりお待ち申し上げております。 相鉄フレッサイン広島駅前 フロント

Responded October 23, 2022
Sotetsu Fresa Inn Hiroshima
7.2
Very good
kayoko from Japan
Couple
Standard Twin Room for 2 People - Non-Smoking
Stayed 1 night in October 2022

Very good”

まだ建って間もないこともあり、綺麗だし、朝食もよかった。 ただ、チェックインがパソコンに自分でにゅうりょくだったので、機械に疎い私には戸惑うことばかりだった。

Reviewed October 13, 2022

See room deals

この度は、相鉄フレッサイン広島駅前にご宿泊いただき誠にありがとうございました。 チェックイン機の操作が難しいというご意見は度々いただいております。 お困りのお客様に積極的にお声がけをするというのが、私共フロントスタッフの役目でございます。それなのにもかかわらず、今回お客様に大変お手数をお掛けしてしまい大変申し訳ございませんでした。 今回のお客様のご意見を真摯に受け止め、このような事が無いよう改善していく所存でございます。 これからもより多くのお客様に満足いただけるホテルを目指して参ります。 この度はクチコミのご投稿誠にありがとうございました。 お客様のご来館スタッフ一同心よりお待ち申し上げております。 相鉄フレッサイン広島駅前 フロントスタッフ

Responded October 22, 2022
Sotetsu Fresa Inn Hiroshima
8.8
Excellent
Tomoya from Japan
Solo traveler
Standard Double Room for 2 People - Non-Smoking
Stayed 2 nights in October 2022

Excellent”

チェックインチェックアウト、共に機械でセルフでするタイプでした。イン前に荷物を預けに行きましたが、スタッフの対応は良かったです。チェックインを機械で行っている際、気づいたスタッフが何も声をかけていないのに荷物を持ってきてくださいました。部屋も清潔できれいでした。広島は度々訪れるので、今回と同じ価格ならまた利用させていただきたいです。

Reviewed October 12, 2022

See room deals

この度は、相鉄フレッサイン広島駅前にご宿泊いただき誠にありがとうございました。 お客様に満足いただけたご様子で私共も大変嬉しく思います。 また、たくさんのお褒めのお言葉ありがとうございます。 これからもお客様のご意見を真摯に受け止め、より多くのお客様に満足いただけるホテルを目指していきます。 この度はクチコミのご投稿ありがとうございました。 お客様のまたのご来館スタッフ一同心よりお待ち申し上げております。 相鉄フレッサイン広島駅前 フロントスタッフ

Responded October 22, 2022
Sotetsu Fresa Inn Hiroshima
10.0
Exceptional
奈央 from Japan
Business traveler
Standard Single Room - Non-Smoking
Stayed 7 nights in October 2022

綺麗”

ビジネスで滞在しましたが、とても綺麗で居心地が良かったです。ありがとうございました。

Reviewed October 11, 2022

See room deals

この度は、相鉄フレッサイン広島駅前にご宿泊いただき誠にありがとうございました。 お客様に満足いただけたご様子で私共も大変嬉しく思います。 これからも多くのお客様に満足いただけるホテルを目指していきます。 この度はクチコミのご投稿ありがとうございました。 お客様のご来館スタッフ一同お待ち申し上げております。 相鉄フレッサイン広島駅前 フロントスタッフ

Responded October 22, 2022
Sotetsu Fresa Inn Hiroshima
6.0
MICHIKO from Japan
Group
Standard Double Room for 2 People - Non-Smoking
Stayed 1 night in October 2022

Above average”

ホテルは、新しく、綺麗で良かったです。朝食も、広島ならではの、お好み焼きも頂けて、嬉しかったです。 提携している駐車場の、駐車料金の説明がわかりにくかったです。隣のコインパーキングが使える方が助かります!

Reviewed October 10, 2022

See room deals

この度は、相鉄フレッサイン広島駅前にご宿泊頂き誠にありがとうございます。 沢山のお褒めのお言葉誠にありがとうございます。大変嬉しい限りでございます。 また、駐車場の件につきましては大変ご迷惑をお掛けいたしました。 こちらの説明不足でございます。誠に申し訳ございませんでした。 今一度、スタッフ同士オペレーションを確認したのち、今後このような事が無いよう改善していく所存であります。 これからもお客様のご意見を真摯に受け止め、より多くのお客様に満足いただけるホテルを目指していきます。 この度は口コミのご投稿ありがとうございました。 お客様のまたのご来館スタッフ一同心よりお待ち申し上げております。 相鉄フレッサイン広島駅前 フロントスタッフ

Responded October 11, 2022
Sotetsu Fresa Inn Hiroshima
9.6
Exceptional
MIE from Japan
Solo traveler
Standard Single Room - Non-Smoking
Stayed 2 nights in September 2022

Exceptional”

駅からも近く便利でした。 連泊しましたが、清潔感ある部屋で快適でした。

Reviewed October 05, 2022

See room deals

この度は、数ある宿泊施設から当ホテルをお選びいただき誠にありがとうございました。 ご滞在中快適にお過ごしいただけて安心いたしました。 これからも期待を越えたサービスを提供できるよう尽力して参ります。 またのご利用をお待ちしております。ありがとうございました。 相鉄フレッサイン広島駅前 フロント

Responded October 08, 2022
Sotetsu Fresa Inn Hiroshima
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss