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Suasana All Suites Hotel
Suasana All Suites Hotel
Suasana All Suites Hotel
Suasana All Suites Hotel
Suasana All Suites Hotel
Suasana All Suites Hotel
Suasana All Suites Hotel

Removed from saved list

8.6

Excellent

5,562 reviews

5,562 reviews

See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Excellent for walking
Parking
Available
Walkable places
Sultan Abu Bakar Mosque

90 m

Johor Zoo

90 m

Church of the Immaculate Conception

130 m

Institut Teknologi Tun Abdul Razak

410 m

Taman Didikan Kanak Holylight Church

470 m

Popular landmarks
Angry Birds Activity Park

640 m

Johor Bahru City Square

730 m

Arulmigu Sri Rajakaliamman Glass Temple

1.0 km

Jalan Wong Ah Fook

1.1 km

Sultan Abu Bakar State Mosque

1.1 km

Closest landmarks
Landmark Medical Centre Sdn Bhd

200 m

Menara Tabung Haji

350 m

Hong Leong Credit Group

440 m

Johor International Convention

470 m

AmBank @ Jalan Tengku Azizah

570 m

2021

Suasana All Suites Hotel

Jalan Trus, Johor Bahru City Center, Johor Bahru, Malaysia, 80000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. It's centrally located in Johor Bahru City Center only 890 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

350 meters to public transportation

Check-in/out [express]

Excellent breakfast

Excellent view

Inside city center

Facilities

Valet parking

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Fitness center

Swimming pool [outdoor]

Kitchen

Shops

This property is in high demand!

37 travelers have booked today.

Value for money8.7
Location rating9.3
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport13.8 km

Rooms available at Suasana All Suites Hotel

Two Bedroom Suite
...
  • Room size: 89 m²/958 ft²
  • City view
  • 1 king bed & 1 single bed
Enter dates to see prices
Three-Bedroom Suite
...
  • Room size: 114 m²/1227 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
One Bedroom Suite Twin, 1 Bedroom Suite
...
  • Room size: 59 m²/635 ft²
  • City view
  • 2 single beds
Enter dates to see prices
One Bedroom Suite King
...
  • Room size: 59 m²/635 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
One Bedroom Hollywood Twin Suite
...
  • Room size: 59 m²/635 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Executive 1 Bedroom Suite King
...
  • Outdoor view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
1-Bedroom Executive Hollywood Twin Suite
...
  • City view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
3-Bedroom Executive Suite
...
  • City view
  • Balcony/terrace
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
2-Bedroom Executive Suite
...
  • City view
  • Balcony/terrace
  • 1 king bed & 1 single bed
Enter dates to see prices
1-Bedroom Executive Twin Suite
...
  • City view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Suasana All Suites Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Suasana All Suites Hotel?

For those who wish to drive their own cars, Suasana All Suites Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 10 MYR per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Johor Bahru with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Suasana All Suites Hotel?

Wake up to a great continental breakfast at Suasana All Suites Hotel. There's an additional charge of 25 MYR for adults and 25 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Suasana All Suites Hotel?

Suasana All Suites Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Suasana All Suites Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Suasana All Suites Hotel. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Suasana All Suites Hotel?

On-site venues and convenient event services make Suasana All Suites Hotel an ideal choice for hosting meetings. The 4 venues can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Suasana All Suites Hotel?

Suasana All Suites Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Suasana All Suites Hotel?

The closest train, metro, or bus station to Suasana All Suites Hotel is Sentral Kotaraya Bus Terminal, 370 m away.

What restaurants are nearby Suasana All Suites Hotel?

Suasana All Suites Hotel’s neighborhood is Johor Bahru City Center which includes popular restaurants such as Axis Lounge at DoubleTree by Hilton Johor Bahru, Chicken King and The Food Store.

What popular shopping places are close to Suasana All Suites Hotel?

Suasana All Suites Hotel is located in Johor Bahru City Center area which features shopping places such as Johor Bahru City Square, KSL City Mall and Komtar JBCC.

What are popular attractions near Suasana All Suites Hotel?

Suasana All Suites Hotel’s location in the Johor Bahru City Center neighborhood makes it close to famous attractions including Angry Birds Activity Park, Johor Zoo and Arulmigu Sri Rajakaliamman Glass Temple.

What popular beaches are close to Suasana All Suites Hotel?

Suasana All Suites Hotel’s Johor Bahru City Center neighborhood also includes Lido Beach.

What popular natural sightseeing spots are close to Suasana All Suites Hotel?

Suasana All Suites Hotel’s nearby natural sights include Endau-Rompin National Park, Istana Park and Kukup Island Johor National Park located in the same Johor Bahru City Center area.

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Explore the neighborhood

What people love about Suasana All Suites Hotel

  • 10

    Exceptional
    Location

    "Super good location Room was clean, comfy and spacious."

    Fanny

    |

    September 15, 2022

  • 10

    Exceptional
    Cleanliness

    "Clean and cosy stay."

    Siti

    |

    September 13, 2022

  • 8.4

    Excellent
    Location

    "All in all, it was still a decent stay for the space, value for money and most importantly, the location."

    Alvin

    |

    September 11, 2022

Property ranking|Compared to 2,712 Johor Bahru properties
See all rankings
Location score
9.3/10
Couples review score
8.8/10
Room size
38 sqm.
Value for money score
8.7/10
Better than
98
%
of Johor Bahru properties
Better than
96
%
of Johor Bahru properties
Bigger than
96
%
of Johor Bahru properties
Better than
95
%
of Johor Bahru properties
Overall rating:

8.6

Excellent
5,562 reviews
Cleanliness
8.7
Facilities
8.3
Location
9.3
Read all reviews >
What travelers say they love:
Convenient location, clean room.
lyna from Singapore
Couple
More about Suasana All Suites Hotel

More about Suasana All Suites Hotel

Suasana All Suites Hotel

See the best of Johor Bahru with a stay at Suasana All Suites Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Ready to explore without hassle? Find yourself just 890 m away from Johor Bahru Sentral Railway Station when you stay at Suasana All Suites Hotel.
Suasana All Suites Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Johor Bahru even more convenient. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at Suasana All Suites Hotel. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Suasana All Suites Hotel include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Suasana All Suites Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Suasana All Suites Hotel which has a selection of halal options.
Guest can choose to have groceries delivered to their room at Suasana All Suites Hotel, for exceptional convenience and ease of dining.
Never let a day go wasted when you're at Suasana All Suites Hotel with all the activities and facilities provided. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take some time to explore Johor Bahru during your stay at the hotel. The best way to remember your time in Johor Bahru is with a nice gift at Johor Bahru City Square located about 730 m away.


Reasons to stay here

This hotel beats 94% of accommodations in the city on value for money.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 94% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 97% of other options in the city.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

162 mentions

Breakfast

35 mentions

Swimming Pool

30 mentions

Food & Dining

15 mentions

Languages spoken

  • English
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Pool with view
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Exterior corridor
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Available in all rooms

  • Free bottled water
  • Refrigerator
  • Shower
  • Slippers
  • Towels
Food and dining
Breakfast options
  • American
Restaurants on site

Suasana Suites Cafe

  • Cuisine: Asian, Local, Malaysian
  • Menu: Buffet
Location
Jalan Trus, Johor Bahru City Center, Johor Bahru, Malaysia, 80000
Exceptional
Location

9.3

Airports

  • Seletar Airport (XSP) - Singapore
    13.8 km
  • Senai International Airport (JHB) - Malaysia
    21.8 km

Public transportation

  • Sentral Kotaraya Bus Terminal
    370 m
  • JB Sentral Railway Station
    800 m

Hospital or clinic

  • Landmark Medical Centre Sdn Bhd
    200 m

Shopping

  • Johor Bahru City Square
    730 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    220 m 6 min walk
What's nearby

Popular landmarks

  • Johor Zoo
    90 m
  • Angry Birds Activity Park
    640 m
  • Johor Bahru City Square
    730 m
  • Arulmigu Sri Rajakaliamman Glass Temple
    1.0 km
  • Jalan Wong Ah Fook
    1.1 km
  • Sultan Abu Bakar State Mosque
    1.1 km
  • KSL City Mall
    2.4 km
  • Danga Bay
    4.2 km
  • Paradigm Mall Johor Bahru
    9.8 km
  • Legoland Malaysia
    14.9 km

Nearby landmarks

  • Sultan Abu Bakar Mosque
    90 m
  • Johor Zoo
    90 m
  • Church of the Immaculate Conception
    130 m
  • Landmark Medical Centre Sdn Bhd
    200 m
  • Menara Tabung Haji
    350 m
  • Sentral Kotaraya Bus Terminal
    370 m
  • Institut Teknologi Tun Abdul Razak
    410 m
  • Hong Leong Credit Group
    440 m
  • Taman Didikan Kanak Holylight Church
    470 m
  • Johor International Convention
    470 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:00
  • Check-out from12:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)25 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of floors36
  • Number of restaurants1
  • Number of rooms 88
  • Year property opened2017

Parking

  • Daily parking fee10 MYR

Reviews of Suasana All Suites Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.7
Facilities8.3
Location9.3
Service8.3
Value for money8.7
High score for Johor Bahru
Rating
9+ Exceptional (717)
8-9 Excellent (274)
7-8 Very Good (303)
6-7 Good (96)
<6 Below Expectation (130)
Time of the year
Mar - May (376)
Jun - Aug (431)
Sep - Nov (322)
Dec - Feb (391)
All guests (3,675)
All room types
All languages

Show reviews that mention 

Showing 1,520 verified guest comments
12345
10.0
Exceptional
Shin from Singapore
Couple
One Bedroom Suite King
Stayed 1 night in June 2022

Good location. Clean rooms. ”

One of the better hotels in JB, Suasana Suites apartment was big and spacious. Provided Netflix and HBO on their TV as well as local channels. Toilet has a walk in wardrobe and it was clean. No bathtub in my apartment. Room was clean. Aircon was good. Kitchen had conduction hob, kettle, microwave and a dining table too. Didn’t cook anything so couldn’t say much about the smell. Overall, I had a good stay. Location was good. Opposite KOMTAR and has a grabcar pickup/drop off point so going to other malls was a breeze. There is even a 7-11 just beside the main entrance. Nearby coffee shops included HaiDiLao, ToastBox, Padi Kopitiam. Super convenient. Highly recommended.

Reviewed June 16, 2022

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Dear Value guest, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will surely share your experience with the whole team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Executive Assistant Manager

Responded June 21, 2022
Suasana All Suites Hotel
10.0
Exceptional
Md from Singapore
Family with young children
One Bedroom Suite King
Stayed 3 nights in December 2019

Great stay in JB”

Staying in Susanna Suite JB was a decision that my family and I never regretted. The stay was really awesome in every sense. The front desk personnel was friendly and helpful too. The room was always clean as the chambermaids will immediately make the room once we are out, even when we forgot to put out the signage. So efficient. The spacious room was good for any family with young children. We enjoyed swimming in the pool too, catered for both the young and old. The hotel is within walking distance to Komtar, City Square and even Pasar Karat. A great place to enjoy shopping and eating too!

Reviewed December 25, 2019

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10.0
Exceptional
Nurul from Malaysia
Group
One Bedroom Suite Twin, 1 Bedroom Suite
Stayed 1 night in August 2021

The best 3-star hotel apartment that I've ever check in. ”

Pros: Super duper clean, hygiene. Staff also polite, nice and helpful. Safety environment. Fast personal room wifi. Cons: Guest already request for late check out at 1pm. But the access card cannot in after 12pm. Be careful when shower, if you put out second removable shower pipe, place a shower carefully because yesterday the removable shower hit my head when bath. It's dangerous due to heavy metal. Bedroom's aircond are so cold, remote control not function at all for room aircond, and outside living room's aircond is on but hot. No smart tv but got radio station on tv.

Reviewed August 29, 2021

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Dear Nurul, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will surely share your experience with the whole team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Tengku Azmi Senior Manager

Responded October 19, 2021
Suasana All Suites Hotel
10.0
Exceptional
Eileen from Singapore
Couple
One Bedroom Suite King
Stayed 1 night in February 2020

New favourite staycay in JB”

We were so impressed with the 1BR apartment (king). It was spacious and clean! Although, you will have to pay for early check in and late check out despite if there are rooms available at that point of time. Anyways, the room itself was great and comfortable that we extend 1 more night of stay the very next morning! Rooftop swimming pool, gym and cafe. Just behind city square mall which is super convenient! We will be back again!

Reviewed February 25, 2020

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Dear Eileen, Thank your for the wonderful review and feedback. We truly appreciate it. We do hope all is well on your side during this pandemic and hope to see you again once the border reopens. Warm regards and stay safe, Gerard

Responded September 07, 2020
Suasana All Suites Hotel
10.0
Exceptional
Yusnita from Singapore
Couple
One Bedroom Suite Twin, 1 Bedroom Suite
Stayed 1 night in March 2020

Awesome place”

Stayed for just one night. Last minute booking. But all went well. Smooth check in and check out. It feel like home. There is kettle, electric stove, fridge, basic utensils. Simple cooking is fine. Just opp JBCC mall and City Square mall. Easy to GRAB around. 7-11 is just beneath the hotel. Toast box also beneath the hotel opens till late. Few bars below but doesnt affect ur sleep at all. At the side of the building there is a food stalls selling local food and burgers. All in all it is a very convenient hotel. Love it. Price was reasonable for a weekday though. Oh there is also a self help laundry at level 33A. Just need to prepare coins worth RM10 (wash n dry) and detergent. There is a separate pool for kids n adults. But pool water was pretty chill. Will definitely come back to this hotel.

Reviewed March 07, 2020

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Dear Yusnita, Thank you for your review and feedback. It surely be a great help to our future guests. We hope to see you again once the border reopens for leisure travel. Stay safe and warm regards, Gerard

Responded September 07, 2020
Suasana All Suites Hotel
10.0
Exceptional
adlin from Singapore
Group
One Bedroom Suite King
Stayed 1 night in December 2019

Exceptional”

The check-in was at 3pm but we only got the room at 3.30pm. Not complaining because they did a proper service recovery! They told us to wait at the cafe with free welcome drinks while they prepared the room. Also, they gave up late check out till 1pm. The room is extremely clean and well-managed. The colours of the suite made me feel at home. It is well equipped with fridge, microwave, utensils, ironing board, on top of all the necessities in the usual hotel. Would definitely return!!!!

Reviewed January 07, 2020

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10.0
Exceptional
Hazirah from Singapore
Group
Two Bedroom Suite
Stayed 1 night in January 2019

Awesome location!”

Hotel is new and clean, with a very strategic location. Directly opp Komtar JBCC. Convenient for those who don't drive when in JB as it is very near to the custom checkpoint. Bed is very comfortable and the room is quite spacious. Not sure if its just our room but there was no hot water at night despite turning on the switch. Hot water was available the next morning though. Stayed for one night only as we plan a weekend gateway, will definitely stay longer next time!

Reviewed January 09, 2019

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10.0
Exceptional
Joan from Singapore
Family with teens
Two Bedroom Suite
Stayed 2 nights in June 2022

Value for money and good location”

It was huge and perfect for groups! Best apartment style hotel I stayed so far in JB. Loved it! It was clean and the view was just lovely as the suites are all located at the higher floors. Staff were really friendly too. Walking distance to komtar and city square mall and convinient to head to jalan dhoby too. Will definitely stay again if I have the chance to

Reviewed June 23, 2022

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Dear Joan, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will surely share your experience with the whole team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Executive Assistant Manager

Responded June 26, 2022
Suasana All Suites Hotel
10.0
Exceptional
Norifalisa from Singapore
Family with young children
One Bedroom Suite Twin, 1 Bedroom Suite
Stayed 1 night in January 2019

Great location ”

Pros:- great location. Smooth check in & out. Walking distance to city square & komtar jbcc so can just park ē car, need not drive out. Premises very clean & tidy. Love ē kids pool cos there’s slide. You can catch view of ē sunset at ē top level, pool area or if you get a room facing ē sea. Staffs very helpful & professional (:

Reviewed January 07, 2019

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10.0
Exceptional
Teng from Singapore
Couple
One Bedroom Suite Twin, 1 Bedroom Suite
Stayed 2 nights in January 2019

Clean, comfortable and spacious ”

This is our 2nd time coming back to Sausana Suites Hotel. It is very clean, comfortable and spacious. Toilet comes with basic amenities ie toothbrush, toothpaste, hair shampoo and body shampoo. It will be much better if slippers can be placed in the room so that there is no need to call reception to ask for it. But I must say that the floor is very clean and slippers are not critical.

Reviewed January 13, 2019

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10.0
Exceptional
Nur from Malaysia
Couple
One Bedroom Suite Twin, 1 Bedroom Suite
Stayed 1 night in August 2020

Great place ! ”

The suites was very awesome , clean and spacious ! Breakfast rm20 was reasonable . The view was very nice at the top floor , with the pool and gym . Also at the restaurant the staff so greatly having us to dine in Ala Carte even when he so busy to set up the CLD was @rm150 only. we were so happy to stay here.

Reviewed August 12, 2020

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Dear Nur, We are so happy to receive your wonderful feedback. We will surely share it with the team. We hope to see you again soon. Stay safe. Warm regards, Gerard

Responded October 15, 2020
Suasana All Suites Hotel
10.0
Exceptional
Nisa from Singapore
Family with young children
Three-Bedroom Suite
Stayed 2 nights in July 2019

Home away from home.... ”

I would return again and again! - check in was very smooth and the receptionist explained everything briefly. - parking is chargeable at RM10 per day which is very reasonable. Safe too! -suite was clean and well maintained. -location is marvelous if you are going public, else driving to the suite is a killer. Massive jam! -Food is good too.

Reviewed July 09, 2019

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10.0
Exceptional
Aishah from Malaysia
Family with young children
Three-Bedroom Suite
Stayed 2 nights in July 2020

Best Service with Magnificent view”

The staff really helpful, polite and super efficient really do respect how they will make sure fulfill customer satisfaction. We also got A magnificent view, large rooms and super clean. This hotel will definitely be our choice to stay when we in JB for now onward. Keep up a good services and do hope we will get the same satisfaction in future. SUPERB..

Reviewed August 06, 2020

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Dear Aishah, Wow! Thank you from all team members for your kind review. We will surely look forward to seeing you again soon on your next trip to Johor Bahru. Please do not hesitate to contact us for any assistance or enquiries. Warm regards, Gerard

Responded August 20, 2020
Suasana All Suites Hotel
10.0
Exceptional
Mohd from Singapore
Family with young children
Two Bedroom Suite
Stayed 1 night in March 2019

Location was fantastic”

Location of the hotel is conveniently close to Komtar JBCC and City Square as well as to the CIQ. Lots of eating places to choose from and we managed to also visit the Pasar Karat and enjoyed the night market there. The apartment was clean and spacious and the view from the swimming pool overlooking the city area was breathtaking.

Reviewed March 27, 2019

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10.0
Exceptional
Muhammad from Singapore
Family with young children
2-Bedroom Executive Suite
Stayed 2 nights in July 2022

Value for Money! ”

I’ve book 2 bedroom apartment and it was super clean! Super spacious! My kids love it. The only set back was, the baby cot was not functional but we have the king size bed so the kids bunk in with us.. breakfast was ok, u need to choose 1 set meal per paying adult, drinks, salad, bread are free flow.. overall it was a good stay..

Reviewed July 15, 2022

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Dear Mr. Muhammad, We are delighted to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will surely share your experience with the whole team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Executive Assistant Manager

Responded August 08, 2022
Suasana All Suites Hotel
10.0
Exceptional
Rengaraj from Singapore
Family with teens
Three-Bedroom Suite
Stayed 1 night in September 2018

Superb Hotel with great view”

Felt like at home. The rooms are big and and very clean. Very spacious for 6 people to stay comfortably. I really enjoyed this hotel and personally think this is the best hotel that I have stayed in JB area. Below the hotel are shops, malls and walking distance to CIQ. A great place to stay

Reviewed March 05, 2019

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10.0
Exceptional
Terence from Singapore
Family with young children
Two Bedroom Suite
Stayed 1 night in May 2019

Great Location”

Komtar & City Square Mall is just across the road! Toast Box at connecting building Zenith (in between Suasana & Amari) opens till 3am - good for hunger fix. Also a 7-11 convenience store at same building. A couple of eatery options available at Zenith too with 10% discount if show hotel's access pass. Hallway upon reaching apartment levels is warm - not sure why no air conditioning. Breakfast at hotel is average. Carpark at MYR10 for entire stay duration. They will exchange your parking ticket for a multiple entry carpark pass (to be returned and exchanged for your entry ticket which will be validated by the hotel for exit)

Reviewed May 06, 2019

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10.0
Exceptional
Hu from Singapore
Couple
One Bedroom Suite King
Stayed 1 night in January 2019

Best hotel I have stayed so far”

One of the best hotel I have ever stayed for the amount I’ve paid. Suite was huge, clean, cozy and it has all of the kitchen utensils including microwave. There is a 7-11 located right below the hotel (even though it dosent have tons of selection it’s still sufficient) overall it was a really good experience staying there.

Reviewed January 16, 2019

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10.0
Exceptional
Lee from Malaysia
Family with young children
One Bedroom Suite King
Stayed 4 nights in March 2022

Exceptional”

Unhappy when check in room. 1. Check in machine is not function. Thus, a lot of people queue for manual check in. When is my turn, staff told me that in front of me got another lady is queueing. But i saw lady come from Amari Hotel (beside Suasana Suite). 2. 4pm done check in but room still not ready. We wait at lobby 1 hour for room. But the whole unit is very nice and comfortable.

Reviewed March 27, 2022

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Dear Valued Guest, Thank you for your review following your previous stay with us and we apologize for any lapses and shortfalls which occurred during your stay with us. As for the Front Office matter, we are in the midst of investigating and further action will be taken. Again, I would like to apologize on behalf of my team. Thank you for choosing to stay with us and we hope you will give us the chance to serve you again in the near future. Best regards, Syed Ali Syed Othman Executive Assistant Manager

Responded May 20, 2022
Suasana All Suites Hotel
10.0
Exceptional
Sin from Singapore
Family with young children
One Bedroom Suite King
Stayed 2 nights in March 2019

Clean room. Good value for the price i will paid . ”

stay in this hotel as it is very near to the CIQ Custom Checkpoint. It is walking distance from Komtar JBCC mall and City Square mall. The room are new and generally clean . Will consider this hotel again if i going there to stay over to JB for a holiday. Counter Staff are generally friendly.

Reviewed April 02, 2019

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