Travelling to Malaysia? Read all updated requirements before you book.
Suasana All Suites Hotel
Suasana All Suites Hotel
Suasana All Suites Hotel
Suasana All Suites Hotel
Suasana All Suites Hotel
Suasana All Suites Hotel
Suasana All Suites Hotel

Removed from saved list

8.7

Excellent

5,183 reviews

5,183 reviews

The three bedroom suite is an excellent stay for friends.

Peh
- Jun 9, 2022
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Excellent for walking
Parking
Available
Walkable places
Sultan Abu Bakar Mosque

90 m

Johor Zoo

90 m

Church of the Immaculate Conception

130 m

Institut Teknologi Tun Abdul Razak

410 m

Taman Didikan Kanak Holylight Church

470 m

Popular landmarks
Angry Birds Activity Park

640 m

Johor Bahru City Square

730 m

Arulmigu Sri Rajakaliamman Glass Temple

1.0 km

Jalan Wong Ah Fook

1.1 km

Sultan Abu Bakar State Mosque

1.1 km

Closest landmarks
Landmark Medical Centre Sdn Bhd

200 m

Menara Tabung Haji

350 m

Hong Leong Credit Group

440 m

Johor International Convention

470 m

AmBank @ Jalan Tengku Azizah

570 m

2021

Suasana All Suites Hotel

Jalan Trus, Johor Bahru City Center, Johor Bahru, Malaysia, 80000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. It's centrally located in Johor Bahru City Center only 890 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Show more

Highlights

350 meters to public transportation

Check-in/out [express]

Excellent breakfast

Excellent view

Inside city center

Facilities

Valet parking

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Luggage storage

Fitness center

Swimming pool [outdoor]

Kitchen

This property is in high demand!

26 travelers have booked today.

Value for money8.7
Location rating9.3
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport13.8 km

Rooms available at Suasana All Suites Hotel

Two Bedroom Suite
...
  • Room size: 89 m²/958 ft²
  • City view
  • 1 king bed & 1 single bed
Enter dates to see prices
Three-Bedroom Suite
...
  • Room size: 114 m²/1227 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
One Bedroom Suite Twin, 1 Bedroom Suite
...
  • Room size: 59 m²/635 ft²
  • City view
  • 2 single beds
Enter dates to see prices
One Bedroom Suite King
...
  • Room size: 59 m²/635 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
One Bedroom Hollywood Twin Suite
...
  • Room size: 59 m²/635 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Executive 1 Bedroom Suite King
...
  • Outdoor view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
1-Bedroom Executive Hollywood Twin Suite
...
  • City view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
3-Bedroom Executive Suite
...
  • City view
  • Balcony/terrace
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
2-Bedroom Executive Suite
...
  • City view
  • Balcony/terrace
  • 1 king bed & 1 single bed
Enter dates to see prices
1-Bedroom Executive Twin Suite
...
  • City view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Suasana All Suites Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Suasana All Suites Hotel?

For those who wish to drive their own cars, Suasana All Suites Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 10 MYR per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Johor Bahru with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Suasana All Suites Hotel?

Wake up to a great continental breakfast at Suasana All Suites Hotel. There's an additional charge of 25 MYR for adults and 25 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Suasana All Suites Hotel?

Suasana All Suites Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Suasana All Suites Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Suasana All Suites Hotel. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Suasana All Suites Hotel?

On-site venues and convenient event services make Suasana All Suites Hotel an ideal choice for hosting meetings. The 4 venues can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Suasana All Suites Hotel?

Suasana All Suites Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Suasana All Suites Hotel?

The closest train, metro, or bus station to Suasana All Suites Hotel is Sentral Kotaraya Bus Terminal, 370 m away.

What restaurants are nearby Suasana All Suites Hotel?

Suasana All Suites Hotel’s neighborhood is Johor Bahru City Center which includes popular restaurants such as Chicken King, Axis Lounge at DoubleTree by Hilton Johor Bahru and The Food Store.

What popular shopping places are close to Suasana All Suites Hotel?

Suasana All Suites Hotel is located in Johor Bahru City Center area which features shopping places such as Johor Bahru City Square, KSL City Mall and Komtar JBCC.

What are popular attractions near Suasana All Suites Hotel?

Suasana All Suites Hotel’s location in the Johor Bahru City Center neighborhood makes it close to famous attractions including Angry Birds Activity Park, Johor Zoo and Arulmigu Sri Rajakaliamman Glass Temple.

What popular beaches are close to Suasana All Suites Hotel?

Suasana All Suites Hotel’s Johor Bahru City Center neighborhood also includes Lido Beach.

What popular natural sightseeing spots are close to Suasana All Suites Hotel?

Suasana All Suites Hotel’s nearby natural sights include Endau-Rompin National Park, Istana Park and Kukup Island Johor National Park located in the same Johor Bahru City Center area.

Show more questions
See map

Explore the neighborhood

What people love about Suasana All Suites Hotel

  • 9.6

    Exceptional

    "The three bedroom suite is an excellent stay for friends."

    Peh

    |

    June 9, 2022

  • 8

    Very good
    Spaciousness

    "Suitable for a small family or group of friends as the place was spacious and great facilities."

    azlina

    |

    June 8, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Hotel upkeep is satisfactory, comfy clean beds & pillows."

    Lina

    |

    June 8, 2022

Property ranking|Compared to 2,440 Johor Bahru properties
See all rankings
Location score
9.3/10
Value for money score
8.8/10
Cleanliness score
8.8/10
Room size
38 sqm.
Better than
98
%
of Johor Bahru properties
Better than
95
%
of Johor Bahru properties
Better than
95
%
of Johor Bahru properties
Bigger than
95
%
of Johor Bahru properties
Overall rating:

8.7

Excellent
3,274 reviews
Cleanliness
8.8
Facilities
8.3
Location
9.3
Read all reviews >
What travelers say they love:
Overall experience was excellent, we enjoyed our stay.
fara from Malaysia
Family with young children
More about Suasana All Suites Hotel

More about Suasana All Suites Hotel

Suasana All Suites Hotel

See the best of Johor Bahru with a stay at Suasana All Suites Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Ready to explore without hassle? Find yourself just 890 m away from Johor Bahru Sentral Railway Station when you stay at Suasana All Suites Hotel.
Suasana All Suites Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Johor Bahru even more convenient. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at Suasana All Suites Hotel. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Suasana All Suites Hotel include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Suasana All Suites Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Suasana All Suites Hotel which has a selection of halal options.
Guest can choose to have groceries delivered to their room at Suasana All Suites Hotel, for exceptional convenience and ease of dining.
Never let a day go wasted when you're at Suasana All Suites Hotel with all the activities and facilities provided. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take some time to explore Johor Bahru during your stay at the hotel. The best way to remember your time in Johor Bahru is with a nice gift at Johor Bahru City Square located about 730 m away.


Reasons to stay here

This hotel beats 94% of accommodations in the city on value for money.
This hotel scores higher than 95% of the city's accommodations for cleanliness.
This accommodation is highly recommended for its location, scoring higher than 97% of other options in the city.

Show more
Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

162 mentions

Breakfast

35 mentions

Swimming Pool

30 mentions

Food & Dining

15 mentions

Languages spoken

  • English
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Pool with view
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Exterior corridor
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Available in all rooms

  • Free bottled water
  • Refrigerator
  • Shower
  • Slippers
  • Towels
Food and dining
Breakfast options
  • American
Restaurants on site

Suasana Suites Cafe

  • Cuisine: Asian, Local, Malaysian
  • Menu: Buffet
Location
Jalan Trus, Johor Bahru City Center, Johor Bahru, Malaysia, 80000
Exceptional
Location

9.3

Airports

  • Seletar Airport (XSP) - Singapore
    13.8 km
  • Senai International Airport (JHB) - Malaysia
    21.8 km

Public transportation

  • Sentral Kotaraya Bus Terminal
    370 m
  • JB Sentral Railway Station
    800 m

Hospital or clinic

  • Landmark Medical Centre Sdn Bhd
    200 m

Shopping

  • Johor Bahru City Square
    730 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    220 m 6 min walk
What's nearby

Popular landmarks

  • Johor Zoo
    90 m
  • Angry Birds Activity Park
    640 m
  • Johor Bahru City Square
    730 m
  • Arulmigu Sri Rajakaliamman Glass Temple
    1.0 km
  • Jalan Wong Ah Fook
    1.1 km
  • Sultan Abu Bakar State Mosque
    1.1 km
  • KSL City Mall
    2.4 km
  • Danga Bay
    4.2 km
  • Paradigm Mall Johor Bahru
    9.8 km
  • Legoland Malaysia
    14.9 km

Nearby landmarks

  • Sultan Abu Bakar Mosque
    90 m
  • Johor Zoo
    90 m
  • Church of the Immaculate Conception
    130 m
  • Landmark Medical Centre Sdn Bhd
    200 m
  • Menara Tabung Haji
    350 m
  • Sentral Kotaraya Bus Terminal
    370 m
  • Institut Teknologi Tun Abdul Razak
    410 m
  • Hong Leong Credit Group
    440 m
  • Taman Didikan Kanak Holylight Church
    470 m
  • Johor International Convention
    470 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:00
  • Check-out from12:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)25 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of floors36
  • Number of restaurants1
  • Number of rooms 88
  • Year property opened2017

Parking

  • Daily parking fee10 MYR

Reviews of Suasana All Suites Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.8
Facilities8.3
Location9.3
Service8.2
Value for money8.7
High score for Johor Bahru
Rating
9+ Exceptional (641)
8-9 Excellent (244)
7-8 Very Good (275)
6-7 Good (83)
<6 Below Expectation (112)
Time of the year
Mar - May (369)
Jun - Aug (311)
Sep - Nov (286)
Dec - Feb (389)
All guests (3,274)
All room types
All languages

Show reviews that mention 

Showing 1,355 verified guest comments
12345
9.2
Exceptional
Nurul from Singapore
Couple
One Bedroom Suite King
Stayed 1 night in February 2018

BEST OF THE BEST EXCEPT.....”

Stayed for a night in their one bedroom, it was beyond my expectation and far best stay so far in Johor Bahru. Apartment is newly opened. The parking was quite safe and I can assure that - especially for Singaporeans who have second thoughts on parking their motorbikes in Johor Bahru. The security guards were very attentive, seen them doing round checks in the premises. The check in was swift and the rooms are really clean and comfortable. Check in time was at 3pm but we checked in way earlier around 2pm. Was issued a room key however it was not really ready when we were outside our room. Waited for 10 minutes to be in the room but it is fine for me. Location is good for solo travellers too as the hotel was just a walking distance to Komtar JBCC and City Square. There’s 7-11 convenient store just right at the hotel lobby in case you need to get something urgently. Now, the cons about the apartment was the parking you have to pay on your own. (It comes with a price I guess) And the major turn off - their housekeeper was very rude. Knocked the door several times at 10:45AM to tell us to check out when we clearly knew the check out time was 12PM. Leave that alone, the housekeeper repeatedly knocked the door again at 12PM SHARP. How intense was that. I dont remember requesting the front desk to get someone for my wake up call. She was also rude when we asked the other housekeeper to confirm the check out time. She gave us her unpleasant death stare and walked away when the other housekeeper was apologizing on her behalf. Very rude and unprofessional. I hope the management can look into this matter. Other than that, theres nothing much to point out. Will still give the 5 star rating!

Reviewed February 26, 2018

See room deals

Dear Ms. Nurul, Thank you for your detailed feedback and it is truly appreciated. We will share it with the team in order to further improve. We hope all is well on your side during this pandemic situation. Hopefully you will plan to stay with us again once the border reopens to see the changes we have made. Warm regards and stay safe, Gerard

Responded September 07, 2020
Suasana All Suites Hotel
8.8
Excellent
Aisyah
Couple
One Bedroom Suite Twin, 1 Bedroom Suite
Stayed 1 night in August 2019

Excellent stay for Singaporeans! ”

Hotel is very near to Singapore checkpoint and Johor train terminal. About 5 minutes bike ride from customs to the hotel (you can see from your balcony if there is road jam before coming back home LOL). Super convenient! We stayed in the one bedroom suite. Living room was so spacious! I love the fact that it comes with a kitchen and dining table as well. Kitchen had all the basic utensils. Including a microwave! We stayed at level 32 and had a beautiful view of Singapore island. We were also very lucky to catch fireworks during the night of Hari Merdeka! Hotel is very near to Pasar Karat, walking distance to Komtar JBCC and City Square!! KSL mall would be 5 mins ride from the hotel. 7 Eleven (24/7) and toast box (24/7) is right below the hotel. If you want to visit a cafe for sheesha or a scrumptious meal, there is one cafe called Adam Hawa Cafe (10 mins or less walking distance from the hotel). The cafe plays live band on weekends. Plus point of the apartment is the toilet! SO CLEAN. All the basic necessities is provided. I love the bath robe!!!! Would come back here again for a short trip!

Reviewed September 02, 2019

See room deals

8.4
Excellent
Wong from Malaysia
Solo traveler
One Bedroom Suite Twin, 1 Bedroom Suite
Stayed 1 night in July 2019

Awesome hotel with big space”

3rd time staying in Suasana All Suites Hotel Pros: - unlike the other hotel, Suasana provided more space, there’s living room, dining room, kitchen, bedroom, changing room attached with bathroom & a balcony - super comfy bed and love the two pillows provided (not flat type) - housekeepers are friendly and helpful - can get a really fast response when call to operator - hotel restaurant, gym and swimming pool is located on the top floor (level 33A) with great view - good location, attached with Zenith mall, some restaurant & 7-11 down there, nearby City Square Cons: - parking is not free for guests, will charged rm10/day - checking in quite slow, maybe the front desk is new, no greeting, not initiative to ask for your check in details until you passed her your IC, FULLY focus on her computer even though you are standing in front of her (it happened EVERYTIME!) - in room 2911, the stains on the sofa is quite disgusting, this unit is not really clean compared to other unit

Reviewed July 11, 2019

See room deals

9.2
Exceptional
Toh from Singapore
Solo traveler
One Bedroom Suite King
Stayed 1 night in May 2019

Exceptional”

The apartment is very spacious and clean, worth the price paid. Location is very good , just walking distance away from Komtar JBCC & Johor Bahru City Square.

Reviewed May 29, 2019

See room deals

8.4
Excellent
Hang from Singapore
Couple
One Bedroom Suite Twin, 1 Bedroom Suite
Stayed 1 night in April 2019

Good Location & Breakfast”

My friend and I have been staying in Suasana Suite Hotel the second time and as usual, the room has very good facilities. Location wise is good which is just opposite Komtar JBCC and City Square and we will be coming back to stay again if we happen to visit Johor Baru for shopping. Breakfast is comes in a set with four choices with free flow of toast bread & butter and coffee/tea is in a coffee maker machines with four different type of coffee selection. A good place for relaxation and comfortable environment.. Keep it up ! Regards Catherine (Singdoll)

Reviewed April 22, 2019

See room deals

10.0
Exceptional
Noraini from Singapore
Family with young children
Three-Bedroom Suite
Stayed 3 nights in December 2019

Strongly recommended Suasana All Suites”

Staying at Suasana All Suites is super convenient especially when we do not have own transport. Shopoing centres like City Square, Komtar and JB Central is just a stone throw away. We do not even have to walk to the above shopping centres if we are lazy as there are many eateries outside Suasana itself. At least there is Toast Box which is halal certified. 7 Eleven is also available. Reception staff is very helpful especially when you require transport. They made the effort to meet your request. Kudos Suasana All Suites.

Reviewed December 17, 2019

See room deals

8.0
Excellent
Georgina from Singapore
Group
Two Bedroom Suite
Stayed 2 nights in June 2019

Great location but toilet smells”

The hotel is situated in the heart of the city in Johor Bahru. Great for shopping and dining. However, our stay was marred by some sewer smell from the 2 toilets in the 2 bedroom suite. The water pressure was bad too. We had to buy air fresheners to make our rooms smell better. I would think twice before booking the same property again in future.

Reviewed June 11, 2019

See room deals

10.0
Exceptional
Ammar from Indonesia
Business traveler
One Bedroom Suite King
Stayed 1 night in April 2018

Great Location!”

i always visit Johor Bahru for business trip, Suasana Suite is my second home!

Reviewed April 25, 2018

See room deals

10.0
Exceptional
Siti from Singapore
Family with teens
Three-Bedroom Suite
Stayed 1 night in March 2018

Great for big families & accessible by walking from CIQ.”

The only complain I have about the 3 Bedroom service apartment that I booked is the lack of bathtub. The toilet in the master bedroom has a nice view of the straits of Johor from level 29. In fact,the views from all the rooms is nice coz it's unblocked. Been recommending the service apartment to my colleagues n families. For people who dun drive, the service apartment is accessible by walking from CIQ. It's opposite komtar n beside the Amari Hotel. The pool is @ the rooftop n the best part, you can have a nite swim as the pool is closed @ 11pm. Overall, my family (2 teenager kids n a 8 year old dotter) loves the staycation in this service apartment.

Reviewed March 15, 2018

See room deals

Dear Puan Siti, Glad to know that you and your family enjoyed your stay with us. For your information, our Suasana Suites Café (located on level 33A) will be opening in early May 2018. So you will be able to enjoy the pool and have a meal at the same time. We look forward to welcoming you back here again soon. Thank you and best regards Ravi Firdaus Executive Assistant Manager

Responded April 04, 2018
Suasana All Suites Hotel
10.0
Exceptional
Derek from Singapore
Group
Three-Bedroom Suite
Stayed 1 night in September 2018

Stay at Suasana Suites”

Really loved staying at the apartment. Clean, spacious and close to shopping malls. Will always stay here whenever in Johor Bahru.

Reviewed September 17, 2018

See room deals

8.4
Excellent
lisa from Singapore
Couple
One Bedroom Suite Twin, 1 Bedroom Suite
Stayed 1 night in June 2019

Clean & spacioups, stone away from the malls”

Third times booked this hotel. Its clean, hotel staffs good service & spacious apartment layout as shown in pictures. During booking note to book Suasana All Suite Hotel, do double check is the Hotel. I ever booked wrongly for Suasana Residences managed by home owner/agent, the apartments have very bad sewage smell, bedsheet with odor & corridor no aircon. Good location just opposite Komtar. Toast Box, Morganfield's, Korean BBQ, Japanese Ramen, Pub, Hot Pot buffet restaurants open till late night under the building.

Reviewed June 10, 2019

See room deals

9.2
Exceptional
Janet
Family with young children
One Bedroom Hollywood Twin Suite
Stayed 2 nights in July 2019

My first choice stay in jb”

We like e environment & e cleanliness which is important for us w a toddler. No dusty or sticky floor or smelly stale rooms. A need for me to praise them is that I don’t even see dusts on their window frames. Which I feel housekeeping will usually overlook. Conditions of their suites is still new. So far only found stains on their sofa of all e suites we went. WiFi is strong. If they’re able to improve e food choices will be fantastic. Actually we don’t really mind not having breakfast in e hotel as there’s plenty of choices at komtar jbcc which is a short distance from hotel. So far we only encountered their friendly staffs in e hotel, so is just good reviews here. (Ha! *finger cross*) 4th stay coming up!

Reviewed September 02, 2019

See room deals

7.6
Very good
Keng from Malaysia
Solo traveler
One Bedroom Suite King
Stayed 2 nights in March 2018

Nice New In Town Hotel”

Very new hotel, opened Jan 2018. So everything works. Also any poor quality or building defects have not been covered up yet. Most of it is very good. The place is quite clean, but the room I got was dusty. The top floor has great views of Johor Bahru. So a room high up there is nice. The air con is very cold, so great in hot days. The room is nicely furnished. The bathroom has a bad smell sometimes, I guess the plumbing is not that great. On the whole, I like the place. Had a good gym and the swimming pool is on the top floor. Nice view.

Reviewed April 01, 2018

See room deals

Dear Sir, Thank you very much for your review. We are sorry that the cleanliness of the unit was not up to our standards. We will do our best to improve our services in the near future. We are currently looking into the issue we have with regards to the sewage. We look forward to welcoming you here again soon. Thank you and best regards Ravi Firdaus Executive Assistant Manager

Responded April 02, 2018
Suasana All Suites Hotel
10.0
Exceptional
Nurhafizah from Singapore
Family with teens
Three-Bedroom Suite
Stayed 1 night in August 2018

would love to come back again”

its our first time book with Suasana Suite residence. we booked 3 bed room apartment, and we definitely enjoyed our 2 days 1 night which we felt its a waste to stay only 1 night as we got ourselves comfortable with the room and area of the hotel. it felt like home! the front counter staff were friendly as they acknowledge our presence when we entered the entrance and also the aroma of the hotel is fantastic! but I would like to comment one part of it, the mirror in one of our bathroom got chip off at the corner. kindly do cover or replace a new mirror as it may cause harm to others if they weren't aware of the sharp chip off part. overall the location is excellent! 5 minutes walking distance from komtar mall. recommended to those who wish to come with families or friends!

Reviewed August 06, 2018

See room deals

8.4
Excellent
Justina from Singapore
Family with teens
Three-Bedroom Suite
Stayed 2 nights in March 2019

Nice service suites, great location!”

Location, location, location! We love the location of Suasana Suites. The apartments were clean (just don't look underneath beds) & both staff at front counter Yuliana & Nur Ella (i hope i get their names right) were very smiley & helpful. Checking in takes quite a while but i think it will get better in time. We were rather upset with a staff, Ranjit, who spoke to us in a condescending manner when we asked to purchase multi entry carpark passes but the apartments were so nicely decorated & comfortable, we soon forgot the upsetting incident. We also hope the towels are washed thoroughly as some towels were pretty yellowish & with some heavy odour. With good front counter officers like nur ella & fluffy nicely cleaned towels, suasana suites will definitely be well sought after.

Reviewed March 18, 2019

See room deals

8.0
Excellent
Siddhaarth from India
Group
Two Bedroom Suite
Stayed 3 nights in June 2018

Excellent location”

Suasana Suites are located on Jalan Trus just next to the shopping Malls and nearby places to eateries. Will definately stay here on my next visit to Johor Bahru

Reviewed June 12, 2018

See room deals

9.2
Exceptional
Ann from Singapore
Family with teens
Two Bedroom Suite
Stayed 1 night in April 2018

Superb view and ideal location”

We stayed at room 3112 which had a comanding view of the johor straits and city centre. The apartment is located just across from the 2 major shopping malls with many dining options, shopping and a cinema. Apartment is cosy and beds are comfy. Can consider to install microwave oven and provide bowls. Only given 2 toilet rolls but staff was quick to replenish. The lifts are uber slow, maybe cos it is new. Overall a pleasant stay. Will return again.

Reviewed April 22, 2018

See room deals

9.2
Exceptional
Ho from Singapore
Couple
One Bedroom Suite King
Stayed 3 nights in April 2018

Exceptional”

The apartment is situated in a strategic location. Although check in time is 3pm, i arrived at 2.15pm and i was allowed to check in. The apartment was fully furnished and the interior was new and pleasant. In my stay, i met 2 problems and they were quickly rectified by the manager Ravi and his staff. 1. The apartment that i checked into had issues with the air con and they allowed me to move into the apartment next door, to make it easy for me to move my belongings over and without much trouble. 2. The door had issues with the lock and again Ravi and his team managed to fix the problem. Service is good and when i requested for a shower cap at 9pm, they managed to get it for me despite its off office hours for the housekeeping staff. I definitely recommend Suasana Suites JB to my friends and this will also be my choice in my upcoming JB trips. So far, the service and facilities are good, there's nothing for me to complain.

Reviewed April 16, 2018

See room deals

10.0
Exceptional
Yusnita from Singapore
Couple
One Bedroom Suite Twin, 1 Bedroom Suite
Stayed 1 night in March 2020

Awesome place”

Stayed for just one night. Last minute booking. But all went well. Smooth check in and check out. It feel like home. There is kettle, electric stove, fridge, basic utensils. Simple cooking is fine. Just opp JBCC mall and City Square mall. Easy to GRAB around. 7-11 is just beneath the hotel. Toast box also beneath the hotel opens till late. Few bars below but doesnt affect ur sleep at all. At the side of the building there is a food stalls selling local food and burgers. All in all it is a very convenient hotel. Love it. Price was reasonable for a weekday though. Oh there is also a self help laundry at level 33A. Just need to prepare coins worth RM10 (wash n dry) and detergent. There is a separate pool for kids n adults. But pool water was pretty chill. Will definitely come back to this hotel.

Reviewed March 07, 2020

See room deals

Dear Yusnita, Thank you for your review and feedback. It surely be a great help to our future guests. We hope to see you again once the border reopens for leisure travel. Stay safe and warm regards, Gerard

Responded September 07, 2020
Suasana All Suites Hotel
10.0
Exceptional
Terence from Singapore
Family with young children
Two Bedroom Suite
Stayed 1 night in May 2019

Great Location”

Komtar & City Square Mall is just across the road! Toast Box at connecting building Zenith (in between Suasana & Amari) opens till 3am - good for hunger fix. Also a 7-11 convenience store at same building. A couple of eatery options available at Zenith too with 10% discount if show hotel's access pass. Hallway upon reaching apartment levels is warm - not sure why no air conditioning. Breakfast at hotel is average. Carpark at MYR10 for entire stay duration. They will exchange your parking ticket for a multiple entry carpark pass (to be returned and exchanged for your entry ticket which will be validated by the hotel for exit)

Reviewed May 06, 2019

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss