Sugar Marina Resort - Art - Karon Beach
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Swimming pool [outdoor]
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8.9 Excellent location
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8.9Location
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Sugar Marina Resort - Art - Karon Beach

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Excellent
From 2128 reviewsSee what guests said
8.4
  • Airport transfer

  • 160 meters to the beach

  • Free Wi-Fi in all rooms

  • Air conditioning

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Room choices
Deluxe
...
  • City view
  • 32 m²/344 ft²
  • 2 single beds or 1 king bed
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Deluxe Pool Access
...
  • Pool view
  • 38 m²/409 ft²
  • 1 king bed or 2 single beds
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Family Two Bed Room
...
  • Pool view
  • 76 m²/818 ft²
  • 2 single beds and 1 king be...
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Deluxe Sea View
...
  • Sea view
  • 35 m²/377 ft²
  • 2 single beds or 1 king bed
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Family Room
...
  • 76 m²/818 ft²
  • Shower and bathtub
  • 4 single beds or 2 super ki...
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Deluxe Pool View
...
  • Pool view
  • 38 m²/409 ft²
  • 2 single beds or 1 king bed
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Grand Deluxe
...
  • 38 m²/409 ft²
  • Shower
  • 2 single beds or 1 super ki...
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Double Or Twin Deluxe Pool View
...
  • 38 m²/409 ft²
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Double Or Twin Deluxe Sea View
...
  • 32 m²/344 ft²
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Superior
...
  • No view
  • 32 m²/344 ft²
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More about Sugar Marina Resort - Art - Karon Beach

An overview

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Nearest essentials

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What to eat nearby

Asian cuisine
Talay food1
290 mAsian, European, Thai
Rayaan's Oriental Restaurant
4.5 kmAsian, European, Halal
Number 6
5.0 kmAsian, Seafood, Thai
European cuisine
Rustic - Eatery & Bar
4.1 kmEuropean, Italian, Mediterranean
Akvavit sill & nubbe
5.4 kmEuropean, International, Scandinavian

What they offer

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Guest policies

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Some helpful facts

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Verified guest reviews

Agoda Reviews (2128)Booking.com Reviews (609)
8.4
Excellent
Filter by guest type:
Cleanliness8.5
Facilities8.2
Location8.9
Room comfort and quality8.4
Service8.3
Value for money8.6
Food and dining7.6
Provided by verified guests of Agoda
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Room type
Deluxe
Deluxe Pool View
Deluxe Pool Access
Deluxe Sea View
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Showing 1992 verified guest comments
12345
10.0
Khairunnisha from Singapore
Solo traveler
Deluxe
Stayed 3 nights in December 2017
My To-Go-To Hotel
Each time I’m in Karon, this is where I stay. Sugar Marina is in a prime location and walking distance to every where.
Reviewed February 18, 2018
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6.0
YI-JU from United States
Couple
Deluxe Pool Access
Stayed 2 nights in February 2018
Location is good, staffs need more training especially the front desk clerks
We had a really frastrated check in ever. It was the most busy time at noon, people tried to checkout and check in, but only ONE staff at the front desk, we waited for a long time then they told us couldn’t check in until 2 pm, I tried to look up from the website to see the check in time, they didn’t have one, also they asked for the estimated arrival time that didn’t seem they care at all. After we waited till the check in time, they asked us to wait longer because the room hasn’t finished clean yet. And they couldn’t tell us how long was the waiting. Didn’t seem they feel sorry at all. They were not polite at other guests either. It does have a good location that many restaurants are around and easy to walk to the beach, but the experience of checking in and checking out made me regretted booking it.
Reviewed February 16, 2018
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10.0
Jolene
Couple
Deluxe Pool Access
Stayed 3 nights in January 2018
Affordable yet good hotel to stay at
Me and my hubby was 2nd time staying here. The staffs are friendly and good facilities too! We enjoyed the swimming pool and the cleanliness was up to standard too! Recommend everyone to come!
Reviewed January 16, 2018
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5.6
Francois from South Africa
Family with teens
Deluxe Pool View
Stayed 7 nights in December 2017
Great location 3 star hotel
The hotel is very good located. 3 minutes walk from beach and near lots of ATM machines, stores and restaurants. We had a pool view room which was not very noisy at night so we had a good rest. Very nice beds. The free mini bar is only a beer, 1 chocolate, a small box of juice and 1 coke and 2 bottles of water.The temperature of the shower is either hot or cold. The passages of the hotel is dark and dated. No aircon in the passage or lifts. There are a lot of Russian tourists. Breakfast is okay, but the refill is very slow. The lady at the egg station does not now how to make a omlette, someone please teach her it is not scrambled eggs pushed into a heap. The staff does not speak English and it is difficult to communicate with them. I think one would expect that staff at a 4 star hotel would be able to speak English. Overall the hotel is run down and not very clean. Would not recommend as a 4 star hotel, maybe rather a 3 star.
Reviewed January 09, 2018
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9.2
TIANFENG from Singapore
Family with young children
Deluxe Pool Access
Stayed 4 nights in December 2017
good place to stay in for holiday..
staffs were helpful and nice location was fantastic.
Reviewed December 27, 2017
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10.0
Adeline from Singapore
Family with young children
Deluxe
Stayed 6 nights in June 2017
Exceptional
New Hotel, 2 swimming pool, nice and quiet.
Reviewed November 28, 2017
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3.6
Carol from Australia
Couple
Deluxe Pool Access
Stayed 5 nights in November 2017
Very disappointed
This hotel was recommended to us by a family member who had stayed a few months ago, in a quieter season. We were disappointed that our pool access room was in such bad shape, the bathroom was full of mould, the walls of the room were dirty, the room smelt of damp and mould, the gate which separates the balcony from the pool had been taken away and I noticed several others missing too. The breakfast was terribly organised, nothing was restocked (quickly) including the plates and cups - one morning we asked for bacon and waited 35 minutes and it still never arrived. Most of the staff have a giant ‘trainee’ written across their t-shirts and they wander aimlessly around looking at things but actually not doing anything. We checked out before we were due to and booked into another hotel that was actually cheaper and to be honest 100% better. We were so looking forward to staying at the Sugar Marina Art Hotel and I have to say we were very disappointed.
Reviewed November 27, 2017
3 travelers found this review helpful. Did you?|
3.6
Cheryn from Singapore
Family with teens
Deluxe Pool View
Stayed 5 nights in November 2017
Staff were rude, unfriendly and not properly trained.
Staff were rude, unfriendly and not properly trained. Long waiting time for check in, inefficient. Aircon was faulty, repair service was slow... basic toiletries not given. Had to pay extra for extra blanket. Requested extra pillows, took 2 hours for them to bring over. Breakfast selection not great. Overall experience was not great only location is the plus point. Will not go back to this hotel again.
Reviewed November 25, 2017
1 traveler found this review helpful. Did you?|
10.0
Hana from Australia
Couple
Deluxe Sea View
Stayed 14 nights in October 2017
Exceptional
We had a fantastic time at this resort
Reviewed November 15, 2017
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9.6
Anonymous
Couple
Deluxe
Stayed 1 night in November 2017
Service Location Staff Room are Perfect
Airport transfer is good. The room is perfect, clean and big. The food (breakfast and room service) is good too..
Reviewed November 04, 2017
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12345
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Mon, 19 Feb 2018 - Tue, 20 Feb 2018(1 night)