Travelling to Japan? Read all updated requirements before you book.
Suginoi Hotel
Suginoi Hotel
Suginoi Hotel
Suginoi Hotel
Suginoi Hotel
Suginoi Hotel
Suginoi Hotel

Removed from saved list

8.7

Excellent

3,173 reviews

3,173 reviews

Breakfast19
View19
Housekeeping9
See map

8.2

Excellent

Location rating score

Excellent location - 1.59 kilometers from city center
Parking
FREE
Popular landmarks
Suginoi Palace 390 m
Statue of Kumahachi Aburaya 2.4 km
Beppu Tower 2.8 km
Jigokumushikobo Kannawa 3.6 km
Kamado Jigoku 3.7 km
Hells of Beppu 3.7 km
Yukemuri Observatory 3.7 km
Umi Jigoku 3.7 km
Tatsumaki Jigoku 4.9 km
Chinoike Jigoku 4.9 km
Nearby landmarks
Sugino Hotel Tanayu Onsen 370 m
Suginoi Palace 390 m
Ichinoide Kaikan 800 m
Beppu Art Museum 830 m
Global Tower 990 m
B-Con Plaza, Global Tower 990 m
B-Con Plaza 1.1 km
Beppu Rakutenchi 1.2 km
Mugen-no-Sato 1.3 km
Beppu City Hall 1.4 km

Suginoi Hotel

1 Kankaiji , Beppu, Beppu, Japan, 874-0822 - See map

If you're looking for a ryokan with car park free of charge, look no further. Conveniently situated in the Beppu part of Beppu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hells of Beppu. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Show more

Highlights

410 meters to Suginoi Palace

Front desk [24-hour]

Excellent breakfast

Excellent view

Hot tub

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Announcements by hotel (2)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Hot tub

Luggage storage

Fitness center

This property is in high demand!

30 travelers have booked today.

Value for money8.6
Distance to city center3.6 km
Location rating8.2
Nearest airportOita Airport (OIT)
Distance to airport32.5 km

Rooms available at Suginoi Hotel

Exceptional
Room comfort & quality

9.1

Main Building Mountain View Japanese Western Style Room
...
  • Room size: 53 m²/570 ft²
  • Mountain view
  • 2 single beds and 1 futon
Enter dates to see prices
Main Building Mountain View Twin Room
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Main Building Ocean View Japanese Style Room
...
  • Room size: 54 m²/581 ft²
  • Sea view
  • 3 futons
Enter dates to see prices
Main Building Ocean View Japanese Western Style Room
...
  • Room size: 53 m²/570 ft²
  • Sea view
  • 2 single beds and 2 futons
Enter dates to see prices
Middle Building Standard Mountain View Room with Semi-Open-Air Hot Tub - Non-Smoking
...
  • Room size: 57 m²/614 ft²
  • Mountain view
  • 2 single beds & 1 sofa bed
Enter dates to see prices
Middle Building Superior Mountain View Room - Non-Smoking
...
  • Room size: 57 m²/614 ft²
  • Mountain view
  • 2 single beds & 1 futon
Enter dates to see prices
Middle Building Superior Ocean View Twin Room - Non-Smoking
...
  • Room size: 56 m²/603 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Run of House (Restaurant Unselectable)
...
  • Room size: 21 m²/226 ft²
  • 1 single bed
Enter dates to see prices
Japanese/Western Style Room with Semi Open-air Bath (Hermitage Floor)
...
  • Room size: 57 m²/614 ft²
  • Mountain view
Enter dates to see prices
Main Building Japanese Western Style Room
...
  • Room size: 54 m²/581 ft²
  • Night view
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Suginoi Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Suginoi Hotel?

For those who wish to drive their own cars, Suginoi Hotel has a car park available for guests. Parking is free for guests. Self-parking is conveniently available at the ryokan.

Is breakfast offered at Suginoi Hotel?

Wake up to a great buffet breakfast at Suginoi Hotel.

What are my dining options at Suginoi Hotel?

Suginoi Hotel features 3 on-site restaurants for your dining convenience. Western cuisine is available for guests. Dishes are served in buffet during opening hours.

What is the smoking policy at Suginoi Hotel?

Suginoi Hotel does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Suginoi Hotel?

The closest train, metro, or bus station is Beppu Train Station, 2.3 km away from Suginoi Hotel.

What restaurants are nearby Suginoi Hotel?

Suginoi Hotel is located in Beppu, famous for good restaurants such as Suiten, Kogetsu and Eitaro.

What popular shopping places are close to Suginoi Hotel?

Shopping options in Suginoi Hotel’s Beppu neighborhood include Ekimachi 1Chome Beppu, platform04 and Bamboo Bamboo.

What are popular attractions near Suginoi Hotel?

Suginoi Hotel is located in Beppu area, which is famous for attractions such as Hells of Beppu, Umi Jigoku and Jigokumushikobo Kannawa.

What popular natural sightseeing spots are close to Suginoi Hotel?

Suginoi Hotel is located within Beppu, which makes it conveniently close to natural sights including Mt. Tsurumi, Oniyama Jigoku and Mt. Ohira.

Show more questions
See map

Explore the neighborhood

What people love about Suginoi Hotel

  • 9.6

    Exceptional

    "I enjoyed a lot when staying this hotel."

    Sz

    |

    November 22, 2022

  • 10

    Exceptional
    Breakfast

    "The big complete hotel Good onsen Good dinner so much variety and very delicious also great breakfast"

    Chitpongse

    |

    November 17, 2022

  • 9.6

    Exceptional
    Spaciousness

    "Suginoi is definitely value for money, room is spacious with 2 beds and 1 tatami."

    Angela

    |

    November 8, 2022

Property ranking|Compared to 273 Beppu properties
See all rankings
Room comfort score
9.1/10
Value for money score
8.6/10
Cleanliness score
8.8/10
Service score
9/10
Better than
97
%
of Beppu properties
Better than
90
%
of Beppu properties
Better than
89
%
of Beppu properties
Better than
86
%
of Beppu properties
Overall rating:

8.7

Excellent
3,173 reviews
Cleanliness
8.8
Facilities
9.2
Location
8.2
Read all reviews >
What travelers say they love:
This is a gigantic hotel and seems to be a very popular one.
Chong from Singapore
Couple
More about Suginoi Hotel

More about Suginoi Hotel

Suginoi Hotel

There is never a shortage of things to do in Beppu. Staying at Suginoi Hotel, located just minutes away from the city center, means you will not miss any of Beppu amazing sights.
The facilities and services provided by Suginoi Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. Parking is available and free, provided by the ryokan for guests with their own transportation. While lodging at this wonderful ryokan, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes.
The ryokan's on-site laundromat and dry cleaning service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the ryokan. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Suginoi Hotel. The ryokan provides air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The ryokan also provides guests with a refrigerator in some rooms.
Suginoi Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Suginoi Hotel

There is never a shortage of things to do in Beppu. Staying at Suginoi Hotel, located just minutes away from the city center, means you will not miss any of Beppu amazing sights.
The facilities and services provided by Suginoi Hotel ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. Parking is available and free, provided by the ryokan for guests with their own transportation. While lodging at this wonderful ryokan, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes.
The ryokan's on-site laundromat and dry cleaning service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the ryokan. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Suginoi Hotel. The ryokan provides air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The ryokan also provides guests with a refrigerator in some rooms.
Suginoi Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the ryokan's bar. Suginoi Hotel has vending machines that provide round-the-clock refreshment, at low cost.
To fill your days, be sure to check out the fantastic facilities offered at Suginoi Hotel. Pamper and indulge yourself with a visit to the massage, hot tub, spa and sauna. The many offerings at Suginoi Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. For those who hate to miss a workout, a trip to the ryokan's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the golf course on site and bowling alley in the ryokan. Have some relaxing fun with family and friends at the games room. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to Suginoi Hotel. Pose in front of Jigokumushikobo Kannawa located 3.5 km away, and you can always show your friends the time you went to Beppu. One of the city's most iconic and famous buildings is Beppu Tower, located 2.8 km away.


Around the property

There are many attractions to discover within close proximity to Suginoi Hotel. Pose in front of Jigokumushikobo Kannawa located 3.5 km away, and you can always show your friends the time you went to Beppu. One of the city's most iconic and famous buildings is Beppu Tower, located 2.8 km away.


Reasons to stay here

Rooms here are cheaper than 95% of accommodations in the city.
Past guests rate facilities here higher than 97% of the city's accommodation.
Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.

Amenities and facilities
Exceptional
Facilities

9.2

Most talked about facilities

Breakfast

16 mentions

Food & Dining

11 mentions

Swimming Pool

11 mentions

View

6 mentions

Languages spoken

  • English
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hand sanitizer

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Family room
  • Kids club
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Shuttle service
Location
1 Kankaiji , Beppu, Beppu, Japan, 874-0822
Excellent
Location

8.2

Airports

  • Oita Airport (OIT)
    32.5 km
  • Yamaguchi Ube Airport (UBJ)
    74.6 km

Public transportation

  • Beppu Train Station
    2.3 km
  • Beppu Ropeway
    2.6 km

Hospital or clinic

  • Mukai Hospital
    1.7 km

Shopping

  • Ekimachi 1Chome Beppu
    2.3 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    1.0 km
What's nearby

Popular landmarks

  • Suginoi Palace
    390 m
  • Statue of Kumahachi Aburaya
    2.4 km
  • Beppu Tower
    2.8 km
  • Jigokumushikobo Kannawa
    3.6 km
  • Kamado Jigoku
    3.7 km
  • Hells of Beppu
    3.7 km
  • Yukemuri Observatory
    3.7 km
  • Umi Jigoku
    3.7 km
  • Tatsumaki Jigoku
    4.9 km
  • Chinoike Jigoku
    4.9 km

Nearby landmarks

  • Sugino Hotel Tanayu Onsen
    370 m
  • Suginoi Palace
    390 m
  • Ichinoide Kaikan
    800 m
  • Beppu Art Museum
    830 m
  • Global Tower
    990 m
  • B-Con Plaza, Global Tower
    990 m
  • B-Con Plaza
    1.1 km
  • Beppu Rakutenchi
    1.2 km
  • Mugen-no-Sato
    1.3 km
  • Beppu City Hall
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Please inform the property regarding number of children, age, meal plan, and extra bed requests in the Special Request section upon booking.
  • Children 3 years and over are considered as adults.
  • When booking for 3 or more rooms, different policies and additional supplements may apply. This policy is imposed by the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center3.6 km
  • Travel time to airport (minutes)40

The property

  • Non-smoking rooms/floorsyes
  • Number of restaurants3
  • Number of rooms 587
  • Room voltage100
Property announcements

Please check the number of the guests you have booked.

Children 3 years old and over will be charged an extra fee.

An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.

The number of guests should not exceed maximum occupancy. Additional guest will be refused.

The property does not allow joiners or visitors.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

◆Request to wear masks in the hotel
In accordance with government requests and industry guidelines, we request that guests wear masks in the hotel except when in guest rooms, eating at restaurants, bathing in the public baths, or using the Aqua Beat or Aqua Garden.

◆Wearing gloves when using the buffet

We ask that you wear gloves prepared by the hotel when using tongs, ladles, and other utensils that are shared with other guests. If you do not wear gloves, you will not be allowed to share the food yourself.
Regardless of vaccination status, if you do not cooperate with the hotel's requests, such as being considerate of other guests around you, we may refuse your use of our facilities.

◆Major Restrictions on Facilities

Admission to Tanayu, The Aqua Garden, Aqua Beat (open for a limited time), and Suginoi Bowl may be restricted depending on how crowded they are.
Reservations are required to use the restaurants.
Some buffet menus will be changed from the regular menu.
Ristorante Azzurri is closed.
Japanese Cuisine Hanamizuki is closed.
The number of guests who can use the sauna is limited.
Karaoke Hatto is closed.
Massage service in guest rooms is not available.
Other services may differ from the regular services.
ORIX HOTELS & RESORTS' "Guidelines for Operation and Services under With COVID-19" and guidelines based on these guidelines are available at https://www.orixhotelsandresorts.com.
Please note that ORIX HOTELS & RESORTS reserves the right to change services and restrict the use of facilities other than those described herein in order to ensure the safety and security of our guests.

Notice of Business Suspension
The large open-air bath "Tanayu" will be closed from January 16, 2023 (Monday).

The bowling alleys "Suginoi Bowl" and "Kids Land" will be closed from July 1, 2022 (Friday) due to renovation work.
We apologize for any inconvenience caused.

◇Construction of the Aqua Garden
The Aqua Garden," an outdoor hot spring facility on the 2nd floor of Suginoi Palace, will be closed for renovation work during the following dates.

Schedule: September 26, 2022 (Monday) - December 16, 2022 (Friday) (tentative)

The daily "Fountain Show" will also be suspended.
*Subject to change depending on the situation.
 If the reopening date is postponed, etc., a further announcement will be made.

Reviews of Suginoi Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.8
Facilities9.2
Location8.2
Room comfort and quality9.1
Service9.0
Value for money8.6
High score for Beppu
Rating
9+ Exceptional (627)
8-9 Excellent (215)
7-8 Very Good (192)
6-7 Good (54)
<6 Below Expectation (53)
Time of the year
Mar - May (228)
Jun - Aug (154)
Sep - Nov (333)
Dec - Feb (426)
All guests (2,205)
All room types
All languages

Show reviews that mention 

Showing 1,141 verified guest comments
12345
10.0
Exceptional
Nanthawan from Thailand
Group
Main Building Mountain View Twin Room
Stayed 1 night in October 2019

Business hotel with lot of faciliies”

First time in Suginoi and surprised with crowded people. We took free suginoi shuttle bus from Beppu train station. Hotel is very big (3 buildings with free shutlle between building). We stayed in 'Main Building Mountain View Twin Room'. We love the room as it's very new, large and comfort twin beds. Mountain view is nice. Big pool and big outdoor onsen. Lot of activites and game stations. Dinner and Breakfast need to wait for long queue, so need to be patient. It should be perfect if you bring children. But if you are looking for the quiet place to relax, maybe try other places.

Reviewed October 17, 2019

See room deals

Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are glad to hear that you totally enjoyed our hotel. For dinner, you can change to the Italian restaurant or the Japanese Kaiseki restaurant instead of buffet restaurants with an extra bit charge so that you can dine with relaxed without stress of waiting. Kindly use this feature if you have opportunities to come again. We are looking forward to welcoming you again soon! Best regards Sguinoi Hotel

Responded October 27, 2019
Suginoi Hotel
9.6
Exceptional
John from Malaysia
Couple
Main Building Mountain View Twin Room
Stayed 1 night in October 2019

Nice buffet dinner and great view”

A very huge hotel comes with lots of entertainment and onsens. Got a room that facing the mountain view but I would advise to get a room facing the seaview. The seaview is super nice. Dinner buffet was another delight. Super delicious with unlimited fresh sashimi, lamb, beef etc. Even, half way during our dining, there were some musical performances by a group of Caucasians came in and sang some beautiful songs. You can choose your own tables either indoor or outdoor. There is a public large onsen pool (aqua garden) that can wear swimming attire while enjoying your hot bath and watching the 3D water show. Don't forget to try their naked onsen after the public large pool as you were blessed with a magnificent night view! Super nice view! The only drawback was one of the staff (Indian or sri Lankan) was a wee bit rude as he stopped us while we were about to enter the hotel from shuttle bus, to check in by 3pm. We have to tell him that we were due for check in! He should have welcome us and asked how can I help you. The way he stopped us from entering was very rude cos every customers came into the hotel either they were a genuine hotel guest or just merely come for a visit. Shouldn't be treated like not welcome! I would suggest to teach the staff for better and friendly approach! It did spoil my mood

Reviewed October 11, 2019

See room deals

Thank you very much for your kind review. It is nice to know you enjoyed our hotel very much. On the other hands, we are sorry one of our staff was upset you. He should have said hello, how may I help you first before stopping you. He was new and too busy to ask your name to get a reservation information and stopped you. We are very sorry for the situation. We must try to make the best efforts to improve every service, aiming to be a good hotel. We are looking forward to welcoming you again soon! Sincerely yours Sguioi Hotel

Responded October 21, 2019
Suginoi Hotel
10.0
Exceptional
miran from South Korea
Solo traveler
Main Building Ocean View Japanese Western Style Room
Stayed 1 night in February 2020

Everything is perfect!”

Room was big and clean. Aqua world swimming pool was so nice. Dinner and breakfast were so delicious. Tanayu hot spring was so fantastic at night. I want to stay at this hotel again

Reviewed February 27, 2020

See room deals

Thank you so much for your kind review! It is so nice to know you had enjoyed our hotel very much. We are looking forward to welcoming you again in near future. Sincerely yours Sugioni Hotel

Responded March 09, 2020
Suginoi Hotel
10.0
Exceptional
Sook from Australia
Group
Stayed 1 night in May 2019

Fantastic experience in an onsen resort!”

Very convenient that the hotel provide free pick up/drop off service every 15 minutes at Beppu Station. Spacious area & rooms. Different types of indoor & outdoor public hotspring with good views. Fantatics buffet dinner & breakfast. A great of varieties of souveniers to shop in the building too. Very nice experience!

Reviewed May 26, 2019

See room deals

Dear Sook sama, Thank you very much for taking the time to write a review of Suginoi Hotel. We are so happy to know you enjoy our hotel so much. It is very nice of you to indicate about details of our shuttle bus service, restaurants and hotel facilities. We are continually trying to improve the variety and quality of our facilities, menu and services. Thank you for staying at the Suginoi Hotel Beppu once again and we hope to welcome you again in near future! Sincerely Suginoi Hotel

Responded June 18, 2019
Suginoi Hotel
9.6
Exceptional
Jane from United States
Family with teens
Main Building Mountain View Twin Room
Stayed 1 night in June 2019

Unlimited grilled king crab legs, foie gras, sashimi, etc. Beautiful views from spa/hot spring”

The best seafood buffet I have tried out in Japan: unlimited supply of a lot of high quality food: grilled big king crab legs , foie gras, sashimi, (real)crab meat porridge, and many more. The view from spa/hot spring is very beautiful. My son like playing bowling (they provide one free game for hotel guest). Breakfast is good as well. I should have stayed there more than 1 day.

Reviewed June 29, 2019

See room deals

Thank you very much for staying with us and taking the time to write a review of Suginoi Hotel.   I am glad you like our buffet restaurant as well as our hot springs. We are continually trying to improve the variety and quality of our facilities, menu and services. I hope you could stay 2 or 3 nights for your next visit! Sincerely yours Suginoi Hotel.

Responded June 30, 2019
Suginoi Hotel
10.0
Exceptional
HANG from Macau SAR, China
Family with young children
Stayed 1 night in June 2019

wonderful experience”

I had a good time when had my stay with this hotel, nice services, facilities and delicious dinners and breakfast buffets.

Reviewed June 20, 2019

See room deals

Thank you very much for staying with us and taking the time to write a review of Suginoi Hotel.   We are so happy to know you like our hotel. We are continually trying to improve the variety and quality of our facilities, menu and services. We are looking forward to welcoming you again in near future. Sincerely yours Suginoi Hotel.

Responded June 26, 2019
Suginoi Hotel
10.0
Exceptional
Wei from Singapore
Group
Main Building Mountain View Twin Room
Stayed 1 night in April 2019

Exceptional”

A hotel with all kind of facilities. Highly recommend to allow more time in the hotel to make a full use of the facilities. Dinner is a must with them.

Reviewed April 17, 2019

See room deals

Dear Wei sama, Thank you for sharing your feedback regarding your stay! It is very nice to hear you enjoy our amusement facilities and restaurants.. We are continually trying to improve the variety and quality of our menu and services. Thank you for staying at the Suginoi Hotel Beppu and we hope to welcome you again in near future! Sincerely Suginoi Hotel

Responded June 02, 2019
Suginoi Hotel
10.0
Exceptional
Suresh from Singapore
Couple
Main Building Ocean View Japanese Western Style Room
Stayed 1 night in April 2019

Wonderful Stay”

Hotel was clean and beautiful. Staff were really friendly and helpful.

Reviewed December 07, 2019

See room deals

Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are glad to know you enjoyed our hotel very well. We are looking forward to welcoming you again soon! Kind Regards Suginoi Hotel

Responded December 14, 2019
Suginoi Hotel
10.0
Exceptional
Sun from Hong Kong SAR, China
Family with young children
Main Building Ocean View Japanese Western Style Room
Stayed 2 nights in October 2019

Best Hotel ever”

Have good view, best facilities, I will recommend this hotel to any kind of travellers.

Reviewed April 03, 2020

See room deals

Thank you very much for your kind e-mail. I am so glad to know you had a great time during your stay! We are looking forward to welcoming you again! Sincerely yours Suginoi Hotel

Responded April 03, 2020
Suginoi Hotel
10.0
Exceptional
Pui from Hong Kong SAR, China
Couple
Main Building Mountain View Japanese Western Style Room
Stayed 1 night in June 2019

Big surprise”

Very surprise to have free upgrad. Will definitely patronize again! Good view, nice food and big surprise

Reviewed January 10, 2020

See room deals

Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are glad to hear that you satisfied with the view and meals. We are also happy to hear that you will stay at our hotel again. We are looking forward to welcoming you again soon!

Responded January 26, 2020
Suginoi Hotel
10.0
Exceptional
Leanne from Singapore
Family with teens
Stayed 1 night in December 2019

Must-stay!”

Extremely large hotel compound with everything you could ask for and more! Will visit again

Reviewed March 06, 2020

See room deals

Thank you very much for your kind review! It is so nice to know you had enjoyed our hotel very much. We are looking forward to welcoming you again in near future. Sincerely yours Sugioni Hotel

Responded March 09, 2020
Suginoi Hotel
10.0
Exceptional
CHOW from Malaysia
Family with young children
Main Building Mountain View Japanese Western Style Room
Stayed 2 nights in May 2019

ALL YOU HAVE”

The hotel full of facilities of entertainment and food and beverage. Location of hotel to other hotsot is very near.

Reviewed June 22, 2019

See room deals

Thank you very much for staying with us and taking the time to write a review of Suginoi Hotel.   We are so happy to know you like our hotel. We are continually trying to improve the variety and quality of our facilities, menu and services. We are looking forward to welcoming you again in near future. Sincerely yours Suginoi Hotel.

Responded June 26, 2019
Suginoi Hotel
10.0
Exceptional
masanori from United States
Solo traveler
Main Building Ocean View Japanese Western Style Room
Stayed 2 nights in October 2019

Exceptional”

very nice comfortable large room, excellent meals.

Reviewed October 27, 2019

See room deals

Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are looking forward to welcoming you again soon! Kind Regards Suginoi Hotel

Responded October 28, 2019
Suginoi Hotel
10.0
Exceptional
Man from Hong Kong SAR, China
Couple
Main Building Mountain View Twin Room
Stayed 2 nights in December 2019

My Dream Hotel”

I love this hotel, You are the best, I will come back in next year,

Reviewed December 25, 2019

See room deals

Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. We are happy to hear that you love our hotel. We are looking forward to welcoming you again soon! Kind Regards

Responded December 26, 2019
Suginoi Hotel
9.2
Exceptional
Pui from Hong Kong SAR, China
Couple
Stayed 1 night in January 2020

only good for family trip with kids. Too noisy/crowded for couples. Food not that nice”

Booked one day for Japanese style room with dinner and breakfast. Hotel facilities good and staff/service r good too. However, large hotel making it too crowded and noisy all around, including the onsen and all facilities. Hotel is very suitable for kids and family trip, not quite an acceptable environment for couples. Expected Japanese style dinner but find out only buffet and foods are not that nice, just soso and numerous choice of foods. Mattress r too hard and pillow r too low. Low quality beddings and poor sleep due to it. If u have kids, I recommend this hotel as this must make them a lots of fun. But if u r couples, this hotel definitely not ur choice

Reviewed January 13, 2020

See room deals

Thank you very taking time to give us your feedback. We apologize that your impression of us was not exceeding the expectations. As you mentioned, our hotel is a kid’s heaven and more for a family travel than a romantic couple getaway. Thank you for your honest review. We hope we could welcome you again in the future with your children. Yours sincerely

Responded January 26, 2020
Suginoi Hotel
9.2
Exceptional
Courtney from Canada
Couple
Stayed 3 nights in September 2019

Exceptional”

Excellent hotel. We stayed in Hana building with ocean view room - fantastic. If you can stay in Hana building it is more conveniently located for hotel amenities compared to the other buildings. Shuttle service is a great feature. Only downside was the buffet selection didn’t seem to change at all, however we only stayed 3 nights so could just be we didn’t stay long enough. Lots of choices, but not overly vegan friendly for those that care about this (mostly salad, fruit, bread, rice). Was nice to have both breakfast and dinner included though - you could easily just spend a couple days without even leaving the hotel as there is so much to do.

Reviewed October 05, 2019

See room deals

Thank you very much for your kind review and choosing the Suginoi Hotel in Beppu! It is nice to receive such a good feedback. However, there are good points and bad points regarding meals. We are sorry that your impression of us was not exceeding the expectations. We will discuss the diversity of food with related departments. Thank you for pointing out. We will strive to provide better services based on customer’s feedback. We look forward to seeing you again. Kind Regards Suginoi Hotel

Responded October 12, 2019
Suginoi Hotel
9.6
Exceptional
PARK
Solo traveler
Stayed 1 night in March 2019

Very Good View!”

First of all, the view was the best The room is clean.

Reviewed March 25, 2019

See room deals

Thank you very much for taking the time to write a review of Suginoi Hotel. It is very nice to hear you like our room and the view. We are continually to improve the variety and quality of our menu and services. Thank you for staying at the Suginoi Hotel Beppu and we hope to welcome you again in near future! Sincerely Suginoi Hotel

Responded May 31, 2019
Suginoi Hotel
10.0
Exceptional
sangsun from South Korea
Family with teens
Main Building Mountain View Twin Room
Stayed 2 nights in December 2018

Exceptional”

Best foods best onsen best location!!!

Reviewed January 07, 2019

See room deals

Dear Sangsun sama, Thank you very much for your kind review and choosing the Suginoi Hotel. It is very king of you to introduce our hotel as the best foods best onsen best location!!! We are looking forward to having you again in near future. Sincerely yours, Suginoi Hotel

Responded March 08, 2019
Suginoi Hotel
9.2
Exceptional
J from Canada
Family with teens
Stayed 1 night in May 2019

Amazing hotel with amenities! ”

Staff was easy to communicate with at the front desk and at the dining place. The hotel gave us a free game per person for bowling but communication was a bit more difficult there. The aqua garden and the directions to it was a bit confusing too as we had to change on the 3F and then walk back down a set of long stairs to get to the pool.

Reviewed May 29, 2019

See room deals

Dear J sama, Thank you very much for staying with us and taking the time to write a review of Suginoi Hotel.   We are so happy to know you like our hotel. However, we are sorry you had hard time communicating at the bowling alley and confusing direction at the amusement section. We will work translating necessary information and try to make the space more friendly for foreigners. Thank you for staying at the Suginoi Hotel Beppu once again and we hope to welcome you again in near future! Sincerely Suginoi Hotel

Responded June 19, 2019
Suginoi Hotel
9.6
Exceptional
CHOW from Malaysia
Family with teens
Stayed 2 nights in May 2019

Variety facilities ”

Great stay together with teenager where you can have onsen session together accompany your kids doing other activities.

Reviewed May 23, 2019

See room deals

Thank you very much for taking the time to write a review of Suginoi Hotel. We are so happy to know you enjoy our hotel so much with your teenager. It is very nice of you to indicate our restaurants and amusement facilities. We are continually trying to improve the variety and quality of our facilities, menu and services. Thank you for staying at the Suginoi Hotel Beppu once again and we hope to welcome you again in near future! Sincerely Suginoi Hotel

Responded June 18, 2019
Suginoi Hotel
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss