Sunbow Service Suites at Times Square Kuala Lumpur
Sunbow Service Suites at Times Square Kuala Lumpur
Sunbow Service Suites at Times Square Kuala Lumpur
Sunbow Service Suites at Times Square Kuala Lumpur
Sunbow Service Suites at Times Square Kuala Lumpur
Sunbow Service Suites at Times Square Kuala Lumpur
Sunbow Service Suites at Times Square Kuala Lumpur

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8.3

Excellent

518 reviews

518 reviews

Housekeeping28
View19
Shops7
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Ampang Bowl

10 m

Neway

10 m

Golden Screen Cinemas in Golden Triangle

10 m

Cosmo's World

10 m

Berjaya Times Square

20 m

Popular landmarks
Jalan Alor

540 m

Pavilion Kuala Lumpur

810 m

KLCC - Bukit Bintang Pedestrian Walkway

1.3 km

Aquaria KLCC

1.3 km

Menara Kuala Lumpur

1.4 km

Closest landmarks
White Smile

20 m

Sport toto

60 m

Sixty Nine Bistro

160 m

Wings

160 m

Giant Sg Wang (closed)

220 m

Entire apartment

Sunbow Service Suites at Times Square Kuala Lumpur

Bukit Bintang, Kuala Lumpur, Malaysia - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transport

Excellent view

180 meters to public transportation

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Transport to airport

Valet parking

Shuttle service

Complimentary WIFi in all rooms

Exercise area

Sauna

Luggage storage

Cash withdrawal

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.3
Distance to city center3.5 km
Location rating9.1
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.6 km

Rooms available at Sunbow Service Suites at Times Square Kuala Lumpur

Excellent
Room comfort & quality

8.3

2 Bedroom Suite
...
  • City view
  • Non-smoking
  • 1 super king bed & 1 king b...
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Deluxe Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
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Premier Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 king beds
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Superior Apartment
...
  • Room size: 60 m²/646 ft²
  • City view
  • 4 single beds and 2 double ...
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Superior Apartment
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 queen beds
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Family Suite
...
  • Room size: 62 m²/667 ft²
  • City view
  • 1 super king bed and 2 sing...
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Studio Apartment
...
  • Room size: 65 m²/700 ft²
  • City view
  • 2 single beds and 1 king be...
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Studio Apartment
...
  • Room size: 65 m²/700 ft²
  • City view
  • 2 single beds and 1 double ...
Enter dates to see prices
Studio Apartment
...
  • Room size: 65 m²/700 ft²
  • City view
  • 3 single beds and 1 double ...
Enter dates to see prices
Studio Apartment
...
  • Room size: 65 m²/700 ft²
  • City view
  • 3 single beds and 1 king be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sunbow Service Suites at Times Square Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The apartment offers luggage storage to guests for before check-in and after check-out. The apartment also offers 24-hour check-in.

How do I get to Sunbow Service Suites at Times Square Kuala Lumpur?

Sunbow Service Suites at Times Square Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 MYR. Just use the "Let us know what you need" section of the booking page to let the apartment know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sunbow Service Suites at Times Square Kuala Lumpur also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the apartment. For those who wish to drive their own cars, Sunbow Service Suites at Times Square Kuala Lumpur has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the apartment. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the apartment can arrange both taxis or car rental.

Is breakfast offered at Sunbow Service Suites at Times Square Kuala Lumpur?

Start your mornings right, with the continental and buffet breakfast options offered at Sunbow Service Suites at Times Square Kuala Lumpur.

What are my dining options at Sunbow Service Suites at Times Square Kuala Lumpur?

Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Sunbow Service Suites at Times Square Kuala Lumpur?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Sunbow Service Suites at Times Square Kuala Lumpur. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Event decoration service is offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Sunbow Service Suites at Times Square Kuala Lumpur?

On-site venues and convenient event services make Sunbow Service Suites at Times Square Kuala Lumpur an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. Audio-visual equipment is available to help your business event or meeting a successful one.

What is the smoking policy at Sunbow Service Suites at Times Square Kuala Lumpur?

Sunbow Service Suites at Times Square Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Sunbow Service Suites at Times Square Kuala Lumpur?

The closest train, metro, or bus station to Sunbow Service Suites at Times Square Kuala Lumpur is Imbi Monorail Station, 120 m away.

What restaurants are nearby Sunbow Service Suites at Times Square Kuala Lumpur?

Sunbow Service Suites at Times Square Kuala Lumpur’s neighborhood is Bukit Bintang which includes popular restaurants such as Avenue 10 Food Court, TeaLive - lower ground floor and Sopoong.

What popular shopping places are close to Sunbow Service Suites at Times Square Kuala Lumpur?

Sunbow Service Suites at Times Square Kuala Lumpur is located in Bukit Bintang area which features shopping places such as Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

What are popular attractions near Sunbow Service Suites at Times Square Kuala Lumpur?

Sunbow Service Suites at Times Square Kuala Lumpur’s location in the Bukit Bintang neighborhood makes it close to famous attractions including Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions.

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See map

Explore the neighborhood

What people love about Sunbow Service Suites at Times Square Kuala Lumpur

  • 8

    Very good
    Location

    "Good location."

    Ming

    |

    June 22, 2022

  • 8.8

    Excellent
    Location

    "I like how close it to the mall and the pools is awesome for children."

    Musahiddin

    |

    May 8, 2022

  • 8.4

    Excellent
    Cleanliness

    "The room seems clean to me, with a nice view."

    Jeffrey

    |

    April 27, 2022

Property ranking|Compared to 6,802 Kuala Lumpur properties
See all rankings
Room comfort score
8.3/10
Room size
319 sqm.
Location score
9.1/10
Service score
8.6/10
Better than
99
%
of Kuala Lumpur properties
Bigger than
99
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
Overall rating:

8.3

Excellent
518 reviews
Cleanliness
8.2
Facilities
8.1
Location
9.1
Read all reviews >
What travelers say they love:
The room were big enough with two double beds.
MOHD from Malaysia
Business traveler
More about Sunbow Service Suites at Times Square Kuala Lumpur

More about Sunbow Service Suites at Times Square Kuala Lumpur

Sunbow Service Suites at Times Square Kuala Lumpur

See the best of Kuala Lumpur with a stay at Sunbow Service Suites at Times Square Kuala Lumpur, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Did you know? Terminal Bersepadu Selatan is just 7.1 km away, giving guests convenient access to one of the city's urban transportation options.
Sunbow Service Suites at Times Square Kuala Lumpur provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the apartment can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the apartment make it easy to plan your day trips, sightseeing, and more around Kuala Lumpur.
If you plan to arrive by car, you'll appreciate the apartment's available parking, right on-site. The apartment provides front desk services such as concierge service and luggage storage for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the apartment, your favorite travel outfits will be kept clean and available with laundry service provided on-site.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the apartment to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Sunbow Service Suites at Times Square Kuala Lumpur. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The apartment also offers a refrigerator and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the apartment provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Sunbow Service Suites at Times Square Kuala Lumpur. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the apartment. Regardless of any dietary restrictions you may have, you'll eat well at Sunbow Service Suites at Times Square Kuala Lumpur which has a selection of halal options.
A night in at the apartment's bar and nightclub can be as fun as a night out with your travel companions. Sunbow Service Suites at Times Square Kuala Lumpur has vending machines for 24-hour available light snacks and/or drinks.
Never let a day go wasted when you're at Sunbow Service Suites at Times Square Kuala Lumpur with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the apartment's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the apartment's fitness facility. Have fun without traveling far, by taking advantage of the ping-pong table, yoga room and squash court at Sunbow Service Suites at Times Square Kuala Lumpur. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

One doesn't need to look far as the apartment enjoys close proximity to sightseeing options and local attractions. Get a photograph of yourself in front of Menara Kuala Lumpur located 1.3 km away, a must-see for anyone visiting Kuala Lumpur.


Reasons to stay here

This accommodation is highly recommended for its location, scoring higher than 97% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Kuala Lumpur.
This accommodation is highly rated for its staff and service, beating 96% of competition within the city.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

18 mentions

View

7 mentions

Breakfast

4 mentions

Swimming Pool

3 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Exercise area
  • Garden
  • Massage
  • Nightclub
  • On-site entertainment
  • Pub crawl
  • Sauna
  • Spa
  • Squash court
  • Steam room
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Elevator
  • Gift/souvenir shop
  • Hair salon
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Bathtub
  • Blackout curtains
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Kitchenette
  • Linens
  • Microwave
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Smoke alarm
  • Sofa
  • Toiletries
  • Towels
Food and dining
Restaurants on site

KFC

  • Menu: Buffet

McDonalds

  • Menu: Buffet

Rasa Utara (Local Malay Food)

  • Menu: Buffet

Taste of Asia Food Court (All sorts of food)

  • Menu: Buffet

Teppanyaki (Japanese Food)

  • Menu: Buffet

Lee Da Jie Chongqing Noodles (Chinese Noodle Food)

  • Menu: Buffet

Dragon-i (Shanghai & Canton Food)

  • No additional information available

Absolute Thai (Thai Food)

  • No additional information available

Sopoong (Korean Food)

  • No additional information available

Sushi King (Japanese Food)

  • No additional information available

Sakae Sushi (Japanese Food)

  • No additional information available

The Chicken Rice Shop (Local Malay Chinese Food)

  • No additional information available

Bar B Q Plaza (Mongolian Japanese Food)

  • No additional information available

Kim Gary (Hong Kong Food)

  • No additional information available

Pat Kin Pat San (Hong Kong Food)

  • No additional information available

Wendy's

  • No additional information available

Pizza Hut

  • No additional information available

Kenny Rogers Roasters

  • No additional information available

Subway

  • Menu: Buffet
Location
Berjaya Times Square, East Tower, No.1 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Exceptional
Location

9.1

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    17.6 km 34 min drive
  • Kuala Lumpur International Airport (KUL)
    44.5 km 51 min drive

Public transportation

  • Imbi Monorail Station
    130 m 5 min walk
  • SBK18A Bukit Bintang
    420 m

Hospital or clinic

  • White Smile
    20 m

Shopping

  • Pavilion Kuala Lumpur
    810 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Jalan Alor
    540 m
  • Pavilion Kuala Lumpur
    810 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.3 km
  • Aquaria KLCC
    1.3 km
  • Menara Kuala Lumpur
    1.4 km
  • Chinatown - Kuala Lumpur
    1.5 km
  • KLCC Park
    1.6 km
  • Central Market
    1.7 km
  • Petronas Twin Towers
    1.7 km
  • KL Bird Park
    2.5 km

Nearby landmarks

  • Ampang Bowl
    10 m
  • Neway
    10 m
  • Golden Screen Cinemas in Golden Triangle
    10 m
  • Cosmo's World
    10 m
  • White Smile
    20 m
  • Berjaya Times Square
    20 m
  • Cosmo’s World Theme Park Theatre
    20 m
  • JoJoBa Spa
    30 m
  • Borders Shop
    30 m
  • Sport toto
    60 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property does not have a 24-hour reception. Guests are required to inform the property in advance of their estimated time of arrival.
  • Please let the property know the expected arrival time in advance. Guests can use the Special Requests box when booking or contact the property directly.
  • The property's contact details are available in booking confirmation email and the pdf file attached.
  • A security deposit of MYR 200 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • All special requests are subject to availability and additional charges may apply.
  • Airport transfer and tour services are available at an additional charge.
  • Any additional persons that are not included in the original reservation are not allowed to stay.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:00
  • Check-out until12:00

Getting around

  • Airport transfer fee100 MYR
  • Distance from city center3.5 km
  • Travel time to airport (minutes)45

The property

  • Number of rooms 20
  • Most recent renovation2017

Reviews of Sunbow Service Suites at Times Square Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.2
Facilities8.1
Location9.1
Room comfort and quality8.3
Service8.6
Value for money8.3
High score for Kuala Lumpur
Rating
9+ Exceptional (106)
8-9 Excellent (49)
7-8 Very Good (45)
6-7 Good (21)
<6 Below Expectation (26)
Time of the year
Mar - May (72)
Jun - Aug (53)
Sep - Nov (50)
Dec - Feb (72)
All guests (485)
All room types
All languages

Show reviews that mention 

Showing 247 verified guest comments
12345
8.8
Excellent
TONG from Malaysia
Family with young children
Premier Suite
Stayed 2 nights in February 2018

VALUE FOR MONEY ”

Miss Angeline was very helpful and pleasant. Thank you for your hospitality and patience. The suite was clean, well maintained and spacious and it was exactly what I have paid for. Unlike my earlier bad experience in XXXX Suite in Times Square (horrible and me, a KL girl being cheated by a Bangla within my own KL territory ... imagine). My suite in Sunbow was pleasant and everything in good working condition. Couldn't ask for more. Please be careful which suites you book in Times Square. Most are operated by Bangla and you may be exposing yourself to being cheated and badly maintained suite facilities like I did. Safer to book with Sunbow. Tested and proven to be genuine and good.

Reviewed February 23, 2018

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Hi Tong, thank you for your feedback. It is our utmost pleasure to meet and exceed your expectations! Hope to see you again soon :) Joseph

Responded March 06, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
10.0
Exceptional
Mohamad from Malaysia
Solo traveler
Deluxe Suite
Stayed 1 night in March 2018

Friendly & Worth it”

Mdm Angeline is very friendly, try to accommodate me when I came in before 3pm (check-in time), gave me good info on facilities available and I would recommend Sunbow to anyone if planning to look for suite style stay in Kuala Lumpur.

Reviewed March 30, 2018

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Hi Mohamad, thank you for your feedback. Glad that you like our service and facilities, hope you had a wonderful trip in KL. Share with us about your trip next time in KL :) Regards Joseph

Responded April 09, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
8.8
Excellent
Muhammad from Singapore
Family with teens
Premier Suite
Stayed 1 night in August 2018

Good location with friendly staff”

Located at the East wing of Berjaya Times Square, you can get good food nearby and very close walking distance to Jalan Bukit Bintang. it would be good to provide bedroom slippers as the room floor is not carpeted and can be quite cold.

Reviewed September 03, 2018

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Hi Muhammad, thank you for your feedback. Slippers not provided as the tile floors will be quite slippery and dangerous with the one time slippers, apologies for any inconvenience. We are glad that you enjoyed your stay

Responded September 06, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
9.6
Exceptional
Herwindo from Indonesia
Family with young children
Deluxe Suite
Stayed 3 nights in November 2017

Good place. Friendly staff”

Thank you to Angeline who serve us. We stay with 4yo daughter. Location in Berjaya Times Square so just going down to shopping center. Just walk to Imbi Monorail. Walking 3 minutes to Bukit Bintang. Good place with friendly staff.

Reviewed November 21, 2017

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Hi Herwindo, glad that you and your family enjoy it. See you again soon :D

Responded November 26, 2017
Sunbow Service Suites at Times Square Kuala Lumpur
7.7
Very good
Galvin from Malaysia
Group
2 Bedroom Suite
Stayed 2 nights in September 2014

Surprisingly Good”

Location, value for money, large rooms

I was initially quite hesitant to book this stay due to the poor feedback on check-in, but was surprise that it was fairly easy and the staff were courteous. For those thinking the same, call and make an appointment in advance to meet the staff at the information counter of Berjaya Times Square. They will take you to your room, which is very nearby. The room i got was very spacey and clean, with kitchen facilities. It is directly conencted to Berjaya Times Square and within 10 minutes walk to Bukit Bintang or Pavillion.

Reviewed October 09, 2014

See room deals

9.6
Exceptional
Alina from Singapore
Group
Premier Suite
Stayed 4 nights in July 2018

Clean/spacious room in strategic location”

This spacious suite is one of the privately owned suites in Berjaya Times Square. Shopping Centre downstairs. Our family of 4 adults had a nice time there. We stayed on the 32nd floor which gave us a bird's eye view of the city centre. 5 mins grab car ride to Jln Alor, SGD 5 (probably wihin walking distance as well but we did not attempt to). Housekeeping daily. Will stay again.

Reviewed July 25, 2018

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Hi Alina, thank you for your feedback. We are glad that you enjoyed your stay with us and hope to welcome you again soon. Regards Joseph

Responded August 09, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
9.2
Exceptional
Ian from Australia
Family with teens
Deluxe Suite
Stayed 3 nights in January 2019

Good Location”

Excellent service from Angeline on arrival and departure. For our unit it would be suitable for couples as third bed too firm. Accessed Berajaya Times Square supermarket, food court and money exchange. Very handy. Great views from unit. Major shopping centres within walking distance. Monorail stops at complex. Enjoyed using the kitchenette (microwave) for breakfast. Our unit had a two way bathroom which was convenient for all.

Reviewed January 07, 2019

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8.4
Excellent
Mohd from Malaysia
Family with young children
Deluxe Suite
Stayed 1 night in April 2018

Value for money and easy access to all facilities around kl”

i no regret to choose this suite for my family for our short trip to shopping at kl as it is above shopping mall berjaya times square and just walk to monorail station. no receptionist at lobby, we need to call the agent, Ms.angeline or mr.joseph when we arrived. ms. angeline very friendly and nice person. if you get the deals below rm150, just grab it! its worth for money.

Reviewed May 20, 2018

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Hi Mohd, thank you for your feedback. We are glad that you enjoyed your stay and hope to welcome you again soon. Regards Joseph

Responded July 20, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
8.8
Excellent
Lim from Malaysia
Couple
Deluxe Suite
Stayed 1 night in September 2019

Value for money and good location”

This hotel very big and very clean, nice view and i can see the kl tower. Then staff very nice and responsible, Angeline are person incharge, i call her 1 day before i reach, then she give me a direction how to go there, then when i reach, she go to carpark and bring me to hotel, thanks . Then the location is really nice...near the shopping mall like parvillion, sg wang, lot 10 ....also very easy to get the public transport like monorail & lrt....many famous place are walking distance only, times square shopping mall at ground floor ...then got many restaurant & shop there...i will come back this hotel again for next time

Reviewed September 17, 2019

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8.4
Excellent
Ying from Malaysia
Group
Premier Suite
Stayed 1 night in January 2018

Good service ”

Pros: Good services. Available to check in and check out at our convenience. Able to deposit luggage before check in and after check out. I left my jacket at the room and Ms Angeline take it to my lunch place for me.. Really touched 😊 Good view. High floor. Large Space with living room and separate bathroom with bathtub. Strategic location. Located at Times Square. Cons: Small cockroaches at the living room. No drinking water provided.

Reviewed January 15, 2018

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Hi Ying, thank you for your feedback. We try our best to serve our guests and are happy that you liked it. We do pest control regularly and place bug house in the rooms, but sometimes these small things just pop out from no where and ruin everything...but kettle is available to boil your cup of tea and bring you back into the mood to enjoy the fantastic view :)

Responded February 02, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
8.0
Excellent
Chang from Singapore
Family with teens
Premier Suite
Stayed 2 nights in January 2018

Consider value for money, really good location! ”

It is just situated next to Berjaya Times Square. Easy access between mall and the suites. The staffs are really friendly. Downside is only one room card and one access card. I'm travelling with my family, we wanted to go separately but is really inconvenient with only one card. At one point of time we came back late, my mum came down to fetch us back but she forgotten to take room card. The staff already went home so we are stuck outside. It will be real good if they can provide 2 access card. They only provide towel and shampoo. Some basic necessities such as toothbrush should have provide. And we stay for 2nights, never come to clean up our room.. We ran out of toilet paper. Other than that is worth a stay!

Reviewed January 15, 2018

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Hi Chang, thank you for your feedback. We do provide extra set of access cards upon request, but additional security deposit will be required. We provide every room with basic amenities such as shampoo, bath gel, soap, towels, toiletries, etc. Our housekeeping service is daily/alternate day depending on guest, as some guest do not want to be disturbed. Please do communicate with us on your requests so that we can serve you better.

Responded February 02, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
10.0
Exceptional
Linda from Malaysia
Group
Family Suite
Stayed 1 night in October 2017

Comfortable Stay ”

We initially booked another hotel nearby but was cancelled by the owner on the check in date itself so agoda transferred us to this suites without any additional charges. The procedure in between were really exhausting as the management for this suites was unsatisfied with the rate issued by agoda and refuse to let us stay in their suites despite of our full hotel voucher issued by agoda. We have to call agoda again to solve this issue and they finally let us stay in their suites lately that evening (7pm) which we have to delay all our schedule that day. But overall the staff was very friendly and the room was very good. We enjoyed our night there.

Reviewed October 22, 2017

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Hi Linda, we apologize for the inconvenience. As the booking was created by Agoda with incorrect payment information from the previous hotel, we tried our best resolving the issue with Agoda as soon as we received your call. Thank you very much for your kind understanding. We hope to welcome you again soon!

Responded October 26, 2017
Sunbow Service Suites at Times Square Kuala Lumpur
10.0
Exceptional
Raymond from Indonesia
Family with young children
Family Suite
Stayed 2 nights in April 2018

Nice Stay at Sunbow”

Sunbow was just perfect, the room and the facility is great and the owner was very kind and nice Definitely will be staying here again if I come to KL next time

Reviewed April 12, 2018

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Hi Raymond, thank you for your feedback. Glad that you love it. Welcome back anytime to complete your to do list ;) Regards Joseph

Responded April 13, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
10.0
Exceptional
Shayce from Singapore
Group
Premier Suite
Stayed 1 night in September 2019

Great location & friendly staffs”

Check in was a breeze. Staffs was responsive and friendly. The room is spacious and confortable. Great views esp at night. Times square is easily accessible from a side door at the lobby. Lots of shopping and great food within distance.

Reviewed September 27, 2019

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9.6
Exceptional
Mohamad from Singapore
Family with young children
2 Bedroom Suite
Stayed 3 nights in August 2018

Spacious, clean and stunning views”

Got the family room. The good - due to its location at the corner of the building, plus its height above the streets, the views were magnificent, day or night. Everything was clean. Angeline personally greeted us and showed us the room. Room was very spacious. Value for money for such a strategic location. Convenient for food,shopping, family entertainment. The bad - took a bit of time to 'check-in' but we took the time to have lunch at the mall first. The tv didn't work for a couple of days we were there. There were parts of the floor where the tiles' cement seem to have failed. The overall look of the apartment is somewhat jaded (building is not new after all). Also, we were given only 1 set of access cards for the lift and apartment, making separate movement of individual family members difficult.

Reviewed August 15, 2018

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Hi Mohamad, thank you for your feedback. Glad that you enjoyed your stay. Much apologies for any inconvenience, please do let us know during your stay so we can attend to any issues for guest's best experience. Our check in time is after 3pm in the afternoon as we need time to clean the room after previous guest check out. The power button at the back of TV was not turned on during your stay. The tiles at the corner are newly replaced and our units are newly refurbished. Additional set of access cards are available upon request with additional deposit.

Responded April 30, 2019
Sunbow Service Suites at Times Square Kuala Lumpur
10.0
Exceptional
Kian from Malaysia
Family with young children
Premier Suite
Stayed 1 night in January 2018

Excellent”

Was late check in, with family and young children, value for money, staff (Angeline) was very kind. Good Service for Sunbow...

Reviewed January 14, 2018

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Hi Kian, thank you for your feedback. We look forward to welcome you again :)

Responded January 15, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
8.7
Excellent
Heng from Malaysia
Couple
Deluxe Suite
Stayed 1 night in November 2014

Good location ”

convenient to stay

1st time stay in Sunbow Residency but feeling good. Good location & easy for shopping & night market. Will book again in future.

Reviewed January 25, 2015

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8.8
Excellent
Hasan from Canada
Family with teens
Premier Suite
Stayed 2 nights in April 2018

Good, central shopping area and mall, big room studio.”

Good, we stay for 2 days, and feel satisfy will all we have, near most popular area Bukit Bintang, Food Court, Shopping Mall and LRT.

Reviewed May 21, 2018

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Hi Hassan, thank you for your comment. We are glad that you enjoyed your stay and hope to welcome you again soon. Regards Joseph

Responded July 20, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
10.0
Exceptional
Ng from Malaysia
Family with young children
Premier Suite
Stayed 2 nights in March 2018

Good service”

Angeline and Joseph is so friendly.. The room very big and directly located beside berjaya times Square.. There is alot. Of food and shops.. Definately will come back again

Reviewed April 01, 2018

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Hi Ng, thank you for your feedback. Glad that you enjoyed everything! See you again soon. Regards Joseph

Responded April 09, 2018
Sunbow Service Suites at Times Square Kuala Lumpur
8.4
Excellent
Anne
Family with young children
Family Suite
Stayed 2 nights in September 2019

Very convenient location. At berjaya times square itself, near to monorail, lot 10, low yat plaza”

Very helpful and friendly host ms angeline,better than other service suite in BTS. Everything was provided for. Down side is no coffee,toothbrush,toothpaste.was on 33 storey,good view of city.Very convenient location,near to everywhere u want go.will be again next time when in KL

Reviewed September 11, 2019

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