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Suntex Hotel
Suntex Hotel
Suntex Hotel
Suntex Hotel
Suntex Hotel
Suntex Hotel
Suntex Hotel

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5.4

Review score

119 reviews

119 reviews

Shops1
See map

5.5

Review score

Location rating score

Popular landmarks
Pavilion Kuala Lumpur 9.7 km
Jalan Alor 9.8 km
Aquaria KLCC 10.2 km
KLCC - Bukit Bintang Pedestrian Walkway 10.2 km
KLCC Park 10.3 km
Chinatown - Kuala Lumpur 10.4 km
Petronas Twin Towers 10.6 km
Menara Kuala Lumpur 10.7 km
Central Market 10.8 km
KL Bird Park 11.1 km
Nearby landmarks
Taman Suntex 730 m
Taman Suntex MRT Station Park and Ride 730 m
Klinik Foziah dan Rakan Rakan 940 m
Venice Hill Club House 1.1 km
Klinik Kesihatan Batu 9, Cheras 1.4 km
Klinik Pergigian 1.4 km
No Entry - Private Orchard 1.5 km
Midway Station 1.7 km
MRT 1 - Kajang 1.7 km
Station 1.7 km

Suntex Hotel

27A, Jalan Emas 3, Taman Emas,Batu 9, Cheras, Kuala Lumpur, Malaysia, 43200 - See map

Conveniently situated in the Cheras part of Kuala Lumpur, this property puts you close to attractions and interesting dining options.

Highlights

730 meters to public transportation

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Wi-Fi in public areas

Family room

Smoking area

Security [24-hour]

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money6.6
Location rating5.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport24.1 km

Rooms available at Suntex Hotel

Triple Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 single bed and 1 double b...
Enter dates to see prices
Standard Double Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Family Deluxe Room
...
  • Room size: 12 m²/129 ft²
  • Smoking allowed
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Does Suntex Hotel have a hot tub?

Suntex Hotel does not have a hot tub.

What time is check-in and check-out at Suntex Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

What is the smoking policy at Suntex Hotel?

Suntex Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Suntex Hotel?

Taman Suntex is the closest train, metro, or bus station, about 720 m away from Suntex Hotel.

What restaurants are nearby Suntex Hotel?

Restaurants including Gaia Restaurant, Cheras Bt 9, Lagenda Cuisine Sdn Bhd and Restoran Al Samir are popular in Suntex Hotel’s neighborhood which is known as Cheras.

What popular shopping places are close to Suntex Hotel?

Located in the Cheras area, Suntex Hotel is close to great shopping choices like Cheras Sentral Mall, Carrefour Bandar Tun Hussein Onn and Ikon Connaught.

What are popular attractions near Suntex Hotel?

Guests at Suntex Hotel can easily visit Taman Megah Park, Taman Angsana Recreation Ground and Apartment Minang Ria Playground located in the Cheras area.

What popular natural sightseeing spots are close to Suntex Hotel?

Suntex Hotel is located in the Cheras area, which is famous for natural sightseeing destinations such as Apek Hill and Bukit Besi.

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Explore the neighborhood

What people love about Suntex Hotel

  • 7.2

    Very good

    "4 stars for being this cheap and provide a good night sleep for us"

    Fadzilah

    |

    December 15, 2018

  • 7.2

    Very good

    "The receptionist were okay."

    Fadzilah

    |

    December 15, 2018

  • 7.6

    Very good
    Location

    "Lots of food and sundry shops nearby."

    NOOR

    |

    September 23, 2018

Property ranking|Compared to 6,806 Kuala Lumpur properties
See all rankings
Room size
12 sqm.
Value for money score
6.6/10
Location score
5.5/10
Service score
5.4/10
Bigger than
88
%
of Kuala Lumpur properties
Better than
83
%
of Kuala Lumpur properties
Better than
81
%
of Kuala Lumpur properties
Better than
81
%
of Kuala Lumpur properties
Overall rating:

5.4

Review score
119 reviews
Cleanliness
4.7
Facilities
4.7
Location
5.5
Read all reviews >
More about Suntex Hotel

More about Suntex Hotel

Designed for both business and leisure travel, OYO 329 Suntex Hotel is ideally situated in Cheras, one of the city's most popular locales. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

OYO 329 Suntex Hotel offers many facilities to enrich your stay in Kuala Lumpur. The property provides free Wi-Fi in all rooms, 24-hour front desk, luggage storage, car park, dry cleaning to ensure the greatest comfort.

Step into one of 21 inviting rooms and escape the stresses of the day, A selection of amenities can be found in most rooms, inlcuding flat screen television, internet access – wireless (complimentary), smoking policy – non-smoking available, air conditioning, satellite/cable TV. The property's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodation in Kuala Lumpur, make OYO 329 Suntex Hotel your home away from home.

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Amenities and facilities
Review score
Facilities

4.7

Languages spoken

  • English
  • Malay

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Services and conveniences

  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Luggage storage
  • Smoking area

For the kids

  • Family room

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Access

  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Wi-Fi [free]
Location
27A, Jalan Emas 3, Taman Emas,Batu 9, Cheras, Kuala Lumpur, Malaysia, 43200
Review score
Location

5.5

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    24.1 km
  • Kuala Lumpur International Airport (KUL)
    37.9 km

Public transportation

  • Taman Suntex
    730 m
  • Sri Raya
    2.0 km

Hospital or clinic

  • Klinik Foziah dan Rakan Rakan
    940 m

Shopping

  • Pavilion Kuala Lumpur
    9.7 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    640 m
What's nearby

Popular landmarks

  • Pavilion Kuala Lumpur
    9.7 km
  • Jalan Alor
    9.8 km
  • Aquaria KLCC
    10.2 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    10.2 km
  • KLCC Park
    10.3 km
  • Chinatown - Kuala Lumpur
    10.4 km
  • Petronas Twin Towers
    10.6 km
  • Menara Kuala Lumpur
    10.7 km
  • Central Market
    10.8 km
  • KL Bird Park
    11.1 km

Nearby landmarks

  • Taman Suntex
    730 m
  • Taman Suntex MRT Station Park and Ride
    730 m
  • Klinik Foziah dan Rakan Rakan
    940 m
  • Venice Hill Club House
    1.1 km
  • Klinik Kesihatan Batu 9, Cheras
    1.4 km
  • Klinik Pergigian
    1.4 km
  • No Entry - Private Orchard
    1.5 km
  • Midway Station
    1.7 km
  • MRT 1 - Kajang
    1.7 km
  • Station
    1.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-5 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 6 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)63

The property

  • Number of rooms 27
  • Room voltage220
  • Year property opened2016

Reviews of Suntex Hotel from real guests

Provided by verified guests of Agoda
5.4
/
10
Review score
Cleanliness4.7
Facilities4.7
Location5.5
Service5.4
Value for money6.6
High score for Kuala Lumpur
Rating
9+ Exceptional (2)
8-9 Excellent (0)
7-8 Very Good (5)
6-7 Good (2)
<6 Below Expectation (32)
Time of the year
Mar - May (4)
Jun - Aug (5)
Sep - Nov (16)
Dec - Feb (16)
All guests (119)
All room types
All languages

Show reviews that mention 

Showing 41 verified guest comments
123
7.2
Very good
Fadzilah from Malaysia
Business traveler
Standard Double Room
Stayed 1 night in October 2018

Rm30 per night”

Good enough though a bit dirty. Room is SPACIOUSSSS. Only accessible by car. The receptionist were okay. Pasar malam was right in front of the hotel. 4 stars for being this cheap and provide a good night sleep for us

Reviewed December 15, 2018

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Hi, Fadzilah! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued Guests like you. Regards, Deboshree

Responded December 17, 2018
Suntex Hotel
7.6
Very good
NOOR from Malaysia
Solo traveler
Standard Double Room
Stayed 1 night in September 2018

unfriendly staff, bad bed”

Cons: My room didnt have a bed. Just two mattresses on top of each other. Mattress sunk in the middle. Woke up with a painful back. Very unfriendly staff. I called a day earlier informing I was checking in late. Girl answering phone sounded annoyed and bit my head off. Guy at check in (6pm) was also cranky. Not mean, bur not welcoming either. Pros. good value for money. location nearby mrt. lots of food and sundry shops nearby.

Reviewed September 23, 2018

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Hi Noor, I truly regret the inconvenience caused and am deeply sorry for the trouble. Your feedback is truly appreciated & will surely help me in working towards a better guest experience in future. Thank you for sharing the same and for your understanding. I wish you a wonderful day ahead. Thanks, Chetan Kamboj

Responded October 12, 2018
Suntex Hotel
2.4
Tengku from Malaysia
Family with young children
Standard Double Room
Stayed 1 night in February 2019

Lots of mites, unfriendly staff and shot plug”

The day that i stay at this i got 15 bites of mites at my back and upper foot . I took some pictures of bites and the mites . About the staffs were very terrible. Note to suntex owner- please change another staffs . If u want to find a foreign peeps, PLEASE find who hv a bit knowledge about working at front office department. The room they give to me at that day ,got 1 shot plug. I asked the staff to change the room but they just give me an extension. Did they know ho danger is it ? The plug show an flash of electric when i want to plugin the tv then the whole hotel building blackout. Do u want to wait for someone die cause that plug? I forgot the room number . The room is at level 2 just in front of the housekeeping cabinet. I really unsatisfied with that condition and i want Suntex management to repay me. Contact me a week after u get this review. If not i have to report it to the relevant government departments

Reviewed February 17, 2019

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Hai, Tengku! Kami sangat menyesal mengetahui bahwa pengalaman Anda bersama kami belum menyenangkan. kami pasti akan mengerjakan umpan balik Anda untuk memberikan pengalaman terbaik di waktu berikutnya. Salam, Ritesh

Responded February 18, 2019
Suntex Hotel
5.2
Fung from Malaysia
Business traveler
Standard Double Room
Stayed 4 nights in October 2018

Rooms are not same in photo”

The bed sheets, toilet, walls all are very dirty, so much below my expectation. It is nothing like shown in the photo.

Reviewed October 12, 2018

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Hi Fung, Saya gembira mengetahui bahawa anda menyukai perkhidmatan saya. Saya gembira kerana telah berkhidmat dan berasa gembira baca maklum balas anda. Anda sangat mengalu-alukan untuk mengkaji semula harta saya dan saya akan mencari anda berterusan sokongan dan cinta. Ia akan menjadi hebat jika anda boleh menyebarkan perkataan di kalangan bulatan anda. Mempunyai hari yang hebat :) Terima kasih, Chetan Kamboj

Responded October 12, 2018
Suntex Hotel
5.6
NOORAMALINA from Malaysia
Couple
Standard Double Room
Stayed 1 night in February 2019

Room not clean”

Someone using the room before we check in. Late check in around 2.30am. Lot of bed bugs, urine at toilet bowl and did not flush the toilet. No housekeeping due to bed sheets not tidy.

Reviewed February 21, 2019

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Hi, Nooramalina! Thank you for sharing your feedback. We’ve cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Ritesh

Responded February 26, 2019
Suntex Hotel
2.0
Ching from Malaysia
Family with teens
Family Deluxe Room
Stayed 1 night in August 2019

Totally a cheat !!”

This so called hotel that cost me for RM120 per night is totally terrible up the maximum point!! It is totally different from the photo shown in agoda and the facilities is so disappointing!! I have never encounter such a horrible, terrible and lousy so called hotel whereby there is no working wifi, a broken plug only ( which causing my hair dryer wire to melt), broken water heater, blocking basin, wet mattress with BED BUGS. Please do not ever consider to stay at this so called hotel if you are looking even for a night stay only. You could get a way better hostel or hotel with RM120 paid!!

Reviewed August 17, 2019

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6.0
Farid from Malaysia
Business traveler
Standard Double Room
Stayed 1 night in November 2018

I want to cancel this booking ”

I want to cancel this booking please i make a wrong date so. Please cancel i haven't pay anything yet thank you ..im really sorry

Reviewed February 04, 2019

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Hi, Farid! Thank you for sharing your feedback. We’ve cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Ritesh

Responded February 05, 2019
Suntex Hotel
5.6
Awgku from Malaysia
Solo traveler
Standard Double Room
Stayed 2 nights in April 2019

Above average”

Cons: Blood-stained bedsheet, wet and black spotted pillows, damp headboard and wall, no iron and iron boards, uncleaned ash tray, only one staff around. Pros: Cheap, value for money.

Reviewed May 12, 2019

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Hi, Awgku! We're extremely apologetic to know that your experience with us has not been a pleasant one and we’d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Cheshta

Responded May 14, 2019
Suntex Hotel
2.8
shon from United States
Solo traveler
Deluxe Double Room
Stayed 5 nights in July 2019

Terrible”

Terrible hotel. Light goes off all the time. and no internet during that time . Unfriendly and non accomodating reception did not not care told me last time to change your room as if it's my fault.

Reviewed August 06, 2019

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2.4
Jean from Malaysia
Couple
Standard Double Room
Stayed 1 night in July 2018

I’ve stayed in better hotels for a better price. ”

The toilet is old, dirty, and disgusting, flush doesn't work, blanket is a thin fleece blanket, air-conditioning takes ages to cool the room, overall I wouldn't recommend it to anyone, worse hotel I ever stayed in and I wouldn't consider booking it ever again even if I were homeless, I'd rather sleep in my car.

Reviewed July 08, 2018

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Hi Jean, I truly regret the inconvenience caused and am deeply sorry for the trouble. Your feedback is truly appreciated & will surely help me in working towards a better guest experience in future. Thank you for sharing the same and for your understanding. I wish you a wonderful day ahead. Thanks, Chetan Kamboj

Responded September 05, 2018
Suntex Hotel
2.0
Yeo from Malaysia
Group
Triple Room
Stayed 1 night in August 2019

Worst Condition”

We as a group check out immediately after got in to the room. It was dirty, stain on pillow, faulty shower valve, cockroach in bathroom and etc. Photos are for illustration purpose, and they made it.

Reviewed August 19, 2019

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4.0
Ooi from Malaysia
Solo traveler
Standard Double Room
Stayed 1 night in February 2019

Value for Money, Bed Bugs!!! ”

The room rate is cheap to book with Agoda. There is bed bugs, a lot of them crawling on your skin!!!

Reviewed February 16, 2019

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Hi, Guest! We sincerely apologize for the trouble caused. We would like to thank you for sharing such an important feedback, we will surely work on this to ensure your next stay is amazing.Regards, Ritesh

Responded February 18, 2019
Suntex Hotel
6.8
Good
Siti from Malaysia
Solo traveler
Standard Double Room
Stayed 1 night in December 2018

everything is ok”

ok fine n good stay

Reviewed December 16, 2018

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Hi, Siti! Thank you for sharing your feedback with us. We will work even hard for your complete satisfaction and make your stay an amazing experience next time. Regards, Deboshree

Responded December 17, 2018
Suntex Hotel
2.0
NUR from Malaysia
Group
Standard Double Room
Stayed 1 night in November 2019

Very badd”

Econ not have cover. Stagnant Water toilet. Full of ant. Broken window. Have tv but not signal. Down stairs have alcohol shop. No have kiblat instrction. Srounding very bad to stay. Better find another hotel.

Reviewed November 24, 2019

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4.0
Taufik from Malaysia
Business traveler
Standard Double Room
Stayed 1 night in October 2018

Cleanliness is dissapointing, especially inside toilet, shouldn't use wooden desk for toilet sink”

The direction of qibla for Muslims direction of prayer is totally wrong, with technology nowadays, this shouldn't have occurred. Already informed the personnel in charge

Reviewed October 08, 2018

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Hi Taufik, I truly regret the inconvenience caused and am deeply sorry for the trouble. Your feedback is truly appreciated & will surely help me in working towards a better guest experience in future. Thank you for sharing the same and for your understanding. I wish you a wonderful day ahead. Thanks, Chetan Kamboj

Responded October 09, 2018
Suntex Hotel
4.4
Ahmad from Malaysia
Solo traveler
Standard Double Room
Stayed 1 night in January 2019

No repeat”

My body itchy once i laid on on the bed...my nose also...dusty! noisy aircond...slow flow of water in the toilet...

Reviewed January 09, 2019

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Hi, Ahmad! Thank you for reaching out to us and we sincerely apologize for the inconvenience due to this concern. Be assured, this feedback has been passed to the relevant team and we ensure better services in the future. Regards, Chetan

Responded January 10, 2019
Suntex Hotel
6.8
Good
ISMAIL from Malaysia
Family with young children
Triple Room
Stayed 1 night in April 2019

Good n cheap”

Recommended

Reviewed May 01, 2019

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Thank you for the appreciation, We hope to give you a consistent service every time. Regards, Cheshta

Responded May 02, 2019
Suntex Hotel
8.0
Excellent
ming from Malaysia
Couple
Standard Double Room
Stayed 1 night in February 2019

No”

No

Reviewed February 09, 2019

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Hi, Ming! Thank you so much for writing the review and rating us positively. We will make sure you get an amazing experience on your next stay. Regards, Ritesh

Responded February 11, 2019
Suntex Hotel
4.0
Luqman from Malaysia
Family with teens
Family Deluxe Room
Stayed 1 night in January 2019

Bad experience”

Aircond smell dusty, cockroach under the bed and toilet, bed mites and no wifi(unsettle bill). Not recomended

Reviewed January 19, 2019

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Apologies for the inconvenience caused, Luqman! We are really disheartened to hear such kind of experience and can feel how one could feel after this issue. Rest assured, we’ve shared this feedback to our team so that corrective action can be taken soon to serve better. Regards, Deboshree

Responded January 21, 2019
Suntex Hotel
7.2
Very good
ming from Malaysia
Couple
Standard Double Room
Stayed 1 night in February 2019

No”

No

Reviewed February 17, 2019

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Hai, Ming! Terima kasih telah meluangkan waktu Anda yang berharga untuk menilai kami. Kami mohon maaf atas ketidakpuasan ini dan kami pasti akan melakukan upaya terbaik kami untuk memenuhi harapan Anda di masa depan. Salam, Ritesh

Responded February 18, 2019
Suntex Hotel
123
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