Sunwing Kamala Beach
Sunwing Kamala Beach
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Location
Excellent
8.2
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Sunwing Kamala Beach

Excellent location
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Excellent
From 400 reviewsSee what guests said
8.4
Recommended by 89% of guests
  • Airport transfer

  • 230 meters to the beach

  • Currency exchange

  • Air conditioning

Room choices
8.4
Excellent
Room comfort & quality
Family Suite
Family Suite
...
  • 60 m²/646 ft²
  • Non-smoking
  • 2 single beds and 1 king be...
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Royal Studio Pool Access
Royal Studio Pool Access
...
  • Pool view
  • 44 m²/474 ft²
  • 1 king bed and 1 sofa bed
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Happy Baby Studio
Happy Baby Studio
...
  • Pool view
  • 44 m²/474 ft²
  • 1 king bed and 1 sofa bed
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Run of House
Run of House
...
  • 44 m²/474 ft²
  • Non-smoking
  • 1 king bed
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Studio
Studio
...
  • 44 m²/474 ft²
  • Non-smoking
  • 1 king bed
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Standard
Standard
...
  • Shower
  • Balcony/terrace
  • 1 double bed or 2 single be...
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Royal Studio
Royal Studio
...
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    STUDIO STANDARD (Studio) - Breakfast
    STUDIO STANDARD (Studio) - Breakfast
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      Studio
      Studio
      ...
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        Deluxe Studio
        Deluxe Studio
        ...
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          More about Sunwing Kamala Beach

          More about Sunwing Kamala Beach

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          Thai cuisine
          Thai cuisine
          Alex and Luna
          4.4 kmThai
          Sangswan Resort and Restaurant
          7.2 kmThai
          Ruean Thai
          9.3 kmThai
          Asian cuisine
          Asian cuisine
          Monkey House Restaurant
          260 mAsian, European, Japanese
          Oriental Spoon
          2.9 kmAsian, Gluten Free, Seafood
          Blue Siam
          3.7 kmAsian, Seafood, Thai

          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (400)Booking.com Reviews (537)
          8.4
          Excellent
          Cleanliness8.5
          Facilities8.8
          Location8.2
          Room comfort and quality8.4
          Service8.5
          Value for money8.4
          Provided by verified guests of Agoda
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          Showing 336 verified guest comments
          12345
          4.0
          Lindsey from United States
          Family with young children
          Studio
          Stayed 4 nights in June 2018
          In need of a serious renovation ”
          The hotel hasn’t been kept up and it shows. Rooms are dingy with scuffs all over the walls paint chipping, pools and “water slides” that are old and in need of maintenance. The food is horrid. The kids at the hotel run wild, doing whatever they want and because the hotel has show their lack of care by letting the hotel fall into disrepair nobody seems to show any respect. The staff was friendly enough and the kids club was decent for 3-7 year olds (although the safety concerns of the hotel, the massive amounts of missies, the hot water that is seriously scalding or lack of air con throughout the hotel). I would suggest you stay somewhere else. I wouldn’t go back even if it were free.
          Reviewed June 14, 2018
          Dear Lindsey, Thank you for having stayed with us and for taking the time to share your feedback. We are saddened and perplexed to hear about your disappointment as we could not find your complaints in our records. We would have been more than happy to assist you with the issues you were experiencing had they been brought up while you were in house. Anyhow, we are sorry if the resort has not lived up to your expectations. As our dear guest, your opinion is valuable to us and we believe it will help us in improving our service. Please rest assured that your remarks are duly noted and have been brought up to our management and staff. On a lighter note, we are glad to hear that you appreciate our staff as well as the service at our kids' club. We are also pleased to let you know that a refurbishment has already been scheduled to take place next year. We do hope you'd give us another opportunity to host you again by the time we finish the reconstruction.
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          Sunwing Kamala Beach
          3.2
          Mira from Australia
          Family with young children
          Studio
          Stayed 7 nights in June 2018
          Disappointed to spent my birthday here!”
          Food quality was very poor. Most of breakfast hot food were overcook. No fresh juice, soggy fruits, empty coffee machines, staff neglect, no music, and feel like canteen than restaurant. Beds very hard and cockroaches in the room. Construction noise during the day. Late check out fee is beyond reasonable. Staff have attitude problems especially with asian guests. No replenishment on daily basis. Dessert was terrible, could get better dessert at 7eleven. The worst decision to spent my birthday here. Only swimming pool was great.
          Reviewed June 12, 2018
          Dear Mira M, Thank you for choosing to stay with us and for taking the time to share your honest feedback. We would like to offer our sincerest apologies for causing you disappointment on your birthday. We do understand your sentiment and accept the fault on our end. As our valued guest, your opinion is of utmost importance to us and as a team we are now working together to prevent similar problems from occurring again. Please rest assured that your highlighted remarks have been addressed and necessary actions have been taken to improve our service. Once again, we thank you making us aware of the areas that we need to improve and we hope you'd give us another chance to give you a better holiday experience in the future. Kind Regards, Megan Julia Digal Communications Agent
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          Sunwing Kamala Beach
          4.0
          Mira from Australia
          Family with young children
          Studio
          Stayed 3 nights in June 2018
          Not that great! ”
          Food quality was very poor, especially breakfast food. Most of food are overcooked, no fresh juice, soggy fruits, staff neglect, dry porridge, no music, feel like canteen than restaurant. Beds are very hard, cockroaches in the room. Construction noise during the day. No replenis
          Reviewed June 12, 2018
          Dear Mira M, Thank you for choosing to stay with us and for taking the time to share your honest feedback. We would like to offer our sincerest apologies for causing you disappointment on your birthday. We do understand your sentiment and accept the fault on our end. As our valued guest, your opinion is of utmost importance to us and as a team we are now working together to prevent similar problems from occurring again. Please rest assured that your highlighted remarks have been addressed and necessary actions have been taken to improve our service. Once again, we thank you making us aware of the areas that we need to improve and we hope you'd give us another chance to give you a better holiday experience in the future. Kind Regards, Megan Julia Digal Communications Agent
          Show more
          Sunwing Kamala Beach
          6.8
          Good
          Daniel from Singapore
          Family with young children
          Studio
          Stayed 3 nights in June 2018
          4 star Family Resort / Chalet”
          Big rooms but don't expect something luxurious. Clean but dated interior. Multiple swimming pools and slides so it doesn't feel crowded. Beach access from the resort is a plus point. Wide variety for breakfast in an open air restaurant.
          Reviewed June 10, 2018
          Dear Daniel, Thank you for having stayed with us and for taking the time to share your feedback. We are glad that you enjoyed our resort's varied dining and its strategic location. Rest assured we will look into your highlighted remarks so we can serve you better on your next visit. We are looking forward to another opportunity of hosting you! Kind Regards, Megan Julia Digal Communications Agent
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          Sunwing Kamala Beach
          6.0
          Jacqueline from Singapore
          Family with young children
          Studio
          Stayed 5 nights in June 2017
          lousy staff in a supposedly kids friendly resort”
          do not touch the toy cars in the minimart at all. they are in danger of disintegrating in a 2 year old's hands. the staff will bite your neck. you have been warned. no touching at all. to think this is a kids resort. never again.
          Reviewed June 06, 2018
          Dear Jacqueline, Thank you for choosing to stay with us and for taking the time to share your feedback. We are sorry to hear about your unpleasant experience in our Minimarket. Perhaps there has been a misunderstanding as we train our staff to politely remind our guests that if an item is broken (even unintentionally), it will immediately be considered sold to the guest. As much as possible, we would like to avoid such incident from happening which is why our staff remind our guests to be cautious with items on display. Although we are a family and child-friendly resort, we encourage our guests to always keep their young children under supervision. We apologize if this has caused offense on your end and we hope you'd give us another opportunity to host you in the future. Kind Regards, Megan Julia Digal Communications Agent
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          Sunwing Kamala Beach
          8.0
          Excellent
          annie from Singapore
          Family with young children
          Happy Baby Studio
          Stayed 7 nights in May 2018
          Resort with baby facilities.”
          Booked the happy baby studio, room was baby friendly. baby cot, baby chair, stroller, baby tub, diaper bin, fridge, microwave provided. Resort staff very friendly and helpful. Beach was 5-10mins walk away from my room. nice pools. Restaurants and 7-11 were nearby too. Enjoyed the local market at Kamala, shuttle trip to Patong and time spent watching the sunsets with my boys.
          Reviewed June 04, 2018
          Dear Annie, Thank you for choosing to stay with us and for taking the time to share your lovely feedback. We are incredibly pleased to hear that you loved what our kid and baby-friendly family resort has to offer. It has been a great pleasure hosting your family and we're looking forward to another opportunity of having you. We shall then be looking forward to your next holiday with us. Kind Regards, Megan Julia Digal Communications Agent
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          Sunwing Kamala Beach
          9.6
          Exceptional
          David from Australia
          Family with young children
          Studio
          Stayed 3 nights in May 2018
          Fantastic resort for families with excellent facilities in a great location ”
          Pros - Fantastic kid friendly resort - Excellent facilities - hotel room was large, comfortable, clean and very kid friendly - Multiple poole that cater from infants, toddlers, kids, teens and adults - resort location was perfectly located by the beach and shops/restaurants - fantastic kamala beach is kid friendly, clean, quiet and has breathtaking views around it (much better than the Patong and Karon beach that we visited as well) Con - 800 baht taxi from Patong - not a party town if that’s what you’re looking for - hotel room had a faint drain smell in bathroom but easily hidden if the bathroom door was closed
          Reviewed May 20, 2018
          Dear David, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed what our resort has to offer- from our strategic location down to our family-friendly facilities and amenities. Rest assured we will look into your highlighted remark so we can serve you better on your next visit. We are looking forward to another opportunity of hosting you! Kind Regards, Megan Julia Digal Communications Agent
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          Sunwing Kamala Beach
          10.0
          Exceptional
          RAHUL from India
          Family with young children
          Royal Studio Pool Access
          Stayed 3 nights in April 2018
          will stay everytime ”
          stay at sunwing is just awesome and very kids freindly resort. mykids enjoyed pool and activites kept them packed. staff is very freindly and very helpful to.mke ur stay comfortable. all things required in room is thr with utensils, microwave ..... i stayed in royal family pool room. room is very spacious with pool bath beds just at the end of the room makes it just awesome. breakfast has many cuisine but missed one or two items of indian.if that also not there i will stay at this resort only, wenever wil travel in future...
          Reviewed April 27, 2018
          9.6
          Exceptional
          Jonathan from Australia
          Family with young children
          Studio
          Stayed 7 nights in April 2018
          Exceptional”
          This was our second time staying at Sunwing. We have a 7 and 4 year old who love the mini land, Lollo and Bernie, the pools, water slides and beach. We have had a great holiday here.
          Reviewed April 21, 2018
          6.0
          Zhiyan from China
          Family with young children
          Studio
          Stayed 5 nights in April 2018
          good but not very good”
          The hotel updated my happy Baby Studio to a better "happy Baby Studio" their called, it's actually a Royal Studio Pool Access room. But my brother's real Royal Studio Pool Access got a lot of free stuff like fresh fruits and wine etc. My updated room got nothing and my 2 little baby have to stay in the Royal Studio Pool Access room.
          Reviewed April 19, 2018
          10.0
          Exceptional
          anusara from Thailand
          Family with young children
          Studio
          Stayed 6 nights in April 2018
          good trip i love this hotel but my room is not perfect because studio room has 2 bed . :(”
          i want just 1 big bed for our family 3 person sleep same bed
          Reviewed April 18, 2018
          8.0
          Excellent
          Zhiyan from China
          Family with young children
          Happy Baby Studio
          Stayed 5 nights in April 2018
          good but not very good”
          The hotel updated my happy Baby Studio to a better "happy Baby Studio" their called, it's actually a Royal Studio Pool Access room. But my brother's real Royal Studio Pool Access got a lot of free stuff like fresh fruits and wine etc. My updated room got nothing and my 2 little baby have to stay in the Royal Studio Pool Access room.
          Reviewed April 17, 2018
          Dear Zhiyan, Thank you for choosing to stay with us and for taking the time to share your feedback. We apologize for the misunderstanding. Your brother has booked a Royal Pool Access Studio with us which comes with a welcome package of fruits and wine. For the Happy Baby Studio room which you originally booked, however, this package is not included. We are glad though that you did like the free upgraded room. We hope you'd give us another opportunity to host you in the future. Kind Regards, Megan Julia Digal Communications Agent
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          Sunwing Kamala Beach
          8.8
          Excellent
          Valerie from Canada
          Family with young children
          Studio
          Stayed 9 nights in April 2018
          Paradise for kids! ”
          Amazing place for kids. Happy Baby rooms are fantastic and all the baby items provided look brand new. Everyone had a great time. Would love to come back.
          Reviewed April 13, 2018
          Dear Valerie, Thank you for choosing to stay with us and for taking the time to share your lovely feedback. We are delighted to know that you enjoyed what our resort has to offer. We will be waiting for your return! Kind Regards, Megan Julia Digal Communications Agent
          Responded April 14, 2018
          Sunwing Kamala Beach
          8.4
          Excellent
          Donna from Australia
          Family with young children
          Studio
          Stayed 7 nights in April 2018
          Happy customer”
          Great resort. Great facilities, pretty grounds and everything you need for a fantastic family holiday. :) Beds aren't very comfortable, and housekeeping don't restock shampoo, coffee etc but it is otherwise fantastic. :)
          Reviewed April 13, 2018
          Dear Donna, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you had a fantastic family holiday with us. We apologize for some of the letdowns you have experienced. Rest assured we will look into the areas you have mentioned to serve you better on your next visit. We are looking forward to hosting you again very soon! Kind Regards, Megan Julia Digal Communications Agent
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          Sunwing Kamala Beach
          10.0
          Exceptional
          Emma from Hong Kong
          Family with young children
          Studio
          Stayed 10 nights in April 2018
          Amazing place if you go with little kids”
          This hotel is perfect to go with kids. There are 7 pools, 4 or 5 of them work slides. The happy baby room is equipped with everything you need for a baby and the easy access to the swimming pool makes life very easy. Kamala beach is quiet but there are enough restaurants and shops for a nice evening stroll.
          Reviewed April 13, 2018
          Dear Emma, Thank you for staying with us and for sharing your wonderful feedback. We are delighted to know that you are happy with the resort's facilities and amenities, along with its peaceful and accessible location. Should you decide to come back to Phuket, we hope you'd give us another opportunity to host you. We're looking forward to seeing you again soon! Kind Regards, Megan Julia Digal Communications Agent
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          Sunwing Kamala Beach
          10.0
          Exceptional
          Lana from Australia
          Family with young children
          Studio
          Stayed 5 nights in July 2017
          Fantastic”
          Highly recommended for families. Perfect location. Loved everything about this place
          Reviewed January 07, 2018
          7.2
          Very good
          WEI from Singapore
          Family with young children
          Family Suite
          Stayed 3 nights in December 2017
          large rooms, program plans ”
          The hotel is quite big, room is big for family room. however, as a child friendly hotel, there are still lots more room for improvement, eg. no shower tub, just a very tiny toilet and very tiny shower lady. After the lady mop the floor, it is left to air dry. One day we came back early, it was so slippery that my son fell down. Since we wanted to spent more time inside the hotel, just chill and relax, the room service menu is rather limited. Great part is that, if you do go down to dine, your below 12 years old child eat for free. Breakfast selection is rather limited. I was just upset when there were so little Asian choices, Thai food so little range. Definitely could be better. But the staffs are all friendly and helpful :)
          Reviewed December 06, 2017
          10.0
          Exceptional
          Todd
          Family with young children
          Studio
          Stayed 5 nights in November 2017
          We cannot say enough nice things about Sunwing!”
          I literally have nothing to say but great things about this place ... we have a 4 year old and a 1 year old, and we still sing the Lollo & Bernie song together every day. It was truly a wonderful time. My daughter said it best ... "I love our new home!" If you have kids and are going to Phuket, then stay at Sunwing.
          Reviewed December 05, 2017
          9.2
          Exceptional
          Cleo from Singapore
          Family with young children
          Studio
          Stayed 3 nights in October 2017
          Lively and kids friendly hotel”
          The guy who checked us in, Monte is his name I think, was very friendly and helpful. We love the studio room. Sofa beds can easily be reconfigured to a double bed and there is an additional pull out bed. Breakfast was good however the menu was pretty much the same for the 3 days that we were there. Pools were great.
          Reviewed October 28, 2017
          8.0
          Excellent
          Kenneth from Malaysia
          Family with young children
          Studio
          Stayed 3 nights in October 2017
          Very good”
          food variety can be more and less sweety....
          Reviewed October 19, 2017
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