Sutera Sanctuary Lodges at Manukan Island
Sutera Sanctuary Lodges at Manukan Island
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9.2
Exceptional

"Pro1. Super friendly and helpful staff"

naufal

|

November 11, 2017

 Sutera Sanctuary Lodges at Manukan Island
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Interior view Sutera Sanctuary Lodges at Manukan Island
Interior view
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Interior view Sutera Sanctuary Lodges at Manukan Island
Interior view
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Swimming pool [outdoor] Sutera Sanctuary Lodges at Manukan Island
Swimming pool [outdoor]
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See map Sutera Sanctuary Lodges at Manukan Island
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Excellent
Location
8.7
See all 6 photos Sutera Sanctuary Lodges at Manukan Island
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What guests are saying:
The rooms are spacious and superb.
Massurianey from Brunei Darussalam
Family with young children
Staff were attentive to our needs.
SIAH from Singapore
Group
Each group of visitor is assigned an accommodation ambassador. S/he will take care every aspect of your stay, I'd say excellent service. The hill side hut is 2 stories each with balcony facing the beach - actually just 20 stairsteps from the sea.
Chun from Hong Kong
Couple
Spacious n cozy rooms
Amir from Malaysia
Family with young children
EVERYTHING IS EXCELLENT. FROM ROOM FACILITIES TO CUSTOMER SERVICE!!! ESPECIALLY MR. BEN, I STILL REMEMBER HIM AFTER STAYING LAST SEPT 2015 FOR OUR 1ST WEDDING ANNIVERSARY. KEEP THE BEST WORK MR BEN! ILL SURELY COME BACK HERE SOMEDAY..
cinderella from Philippines
Couple
Hillside villa is just next to the beach, which is nice. Easily accessible to any kinds of water sport. The breakfast is also good. The set dinner that needed to be booked in advance is great! Only one thing: be careful of jellyfish on the beach.
Terence from Hong Kong
Couple
Excellent stay! Was there for four nights over Christmas and the buffet was great, staff were friendly, and the rooms were very comfortable. Internet is very slow, but go to unplug from reality and enjoy yourself!
Joshua from United States
Couple
We enjoyed our stay at Manukan Island. They have a private beach which is awesome. Do remember to booked the hotel together with the ferry ticket, as buying the tickets alone will cost you more than the stay.
Li from Malaysia
Family with young children
Excellent
From 424 reviewsSee what guests said
8.4
/
10
Exceptional service
9.0
Recommended by 90% of guests
Value for money7.9
Distance to city center12.2 km
Location rating8.7
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport6.1 km
  • Airport transfer

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

Select your room
8.6
Excellent
Room comfort & quality
6 travelers are looking at this property right nowBook now before it's too late!
2 Bedroom Beach Villa
2 Bedroom Beach Villa
...
  • Room size: 50.17 m²/540 ft²
  • Ocean view
  • 2 single beds and 1 double ...
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Suite
Suite
...
  • Room size: 124.84 m²/1344 f...
  • Sea view
  • 1 king bed or 2 single beds
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Hillside Villa
Hillside Villa
...
  • Room size: 266.67 m²/2870 f...
  • Sea view
  • 1 double bed
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Manukan Villa (Two-Bedrooms)
Manukan Villa (Two-Bedrooms)
...
  • Room size: 140 m²/1507 ft²
  • Shower
  • 1 king bed and 1 super king...
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Two-Bedroom Beach Villa
Two-Bedroom Beach Villa
...
  • Room size: 66 m²/710 ft²
  • Balcony/terrace
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One-Bedroom Beach Villa
One-Bedroom Beach Villa
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
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Special Offer - One-Bedroom Beach Villa
Special Offer - One-Bedroom Beach Villa
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
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DOUBLE BEACH-VILLA
DOUBLE BEACH-VILLA
...
  • Balcony/terrace
  • Shower
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QUADRUPLE BEACH-VILLA
QUADRUPLE BEACH-VILLA
...
  • Balcony/terrace
  • Shower
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Villa Two Bedrooms with Beach View
Villa Two Bedrooms with Beach View
...
  • Balcony/terrace
  • Shower
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Have a question for Sutera Sanctuary Lodges at Manukan Island?

What people love about the property

  • 10.0
    Exceptional

    "The staff here are attentive and very polite."

    LILI

    |

    February 1, 2017

  • 10.0
    Exceptional

    "Hospitality, location, food, snorkelling,"

    Mohd

    |

    September 28, 2016

  • 10.0
    Exceptional

    "The staff very very helfpful, friendly and passionate."

    MOHD A.

    |

    September 13, 2016

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More about Sutera Sanctuary Lodges at Manukan Island

More about Sutera Sanctuary Lodges at Manukan Island

8.4
Excellent

"The staff are very friendly and polite with smiling faces."

Helal

|

September 10, 2017

An overview

Located in the second largest island of Tunku Abdul Rahman Marine National Park, this beautiful island is just a 15-minute boat ride away from Kota Kinabalu. Experience the beautiful natural surroundings of this area right from the refreshing boat ride to the island up to the crystal clear water and beautiful corals of Manukan Island. Guests can visit the pristine waters of the beach and stay at the accommodation units that overlook the magnificent South China Sea. A stay at the Sutera Sanctuary Lodges at Manukan Island guarantees a comfortable stay, while at the same time, guests can experience the best of nature.

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

8.0
Very good

"Kids loved the beach and I loved the calmness it presented."

Soraya

|

August 12, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (424)Booking.com Reviews (316)
8.4
/
10
Cleanliness8.5
Facilities8.1
Location8.7
Room comfort and quality8.6
Service9.0
Value for money7.9
Provided by verified guests of Agoda
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All guests (424)
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Showing 369 verified guest comments
12345
9.6
Exceptional
luo from Hong Kong
Family with young children
Hillside Villa
Stayed 1 night in January 2019
Prefect stay !”
Very lovely stay for our family with 2 little kids! Operation manager Mr Wang show great hospitality and care to my kids, his advices are great , breakfast are great (just a bit many flies). We are stay in hillside villa ,Staff Tommy helped very much taking our luggage ( a long way with steep stairs from lobby) A must to come back in near future!
Reviewed January 12, 2019
9.2
Exceptional
Marie from Singapore
Couple
Suite
Stayed 2 nights in January 2019
Will return to this hotel again. Exceptional staffs. A good place to experience quality island life.”
Pros: Nice “private” island beach for in house guests before 8:30am and after 4pm. Staffs are exceptionally helpful and polite. The Sunset Point View is wonderful to visit but make sure to spray anti mozzie before going there as there’s lots of mozzies along the way. Also, don’t forget to snorkel and see the corals and fishes, quite a view. The island restaurant serves huge portion of dishes for dinner and quite good taste. Cons: During snorkeling, there’s a lot trash among the corals that can be seen. Sad 😕
Reviewed January 13, 2019
8.0
Excellent
Shafarudin from Singapore
Couple
Hillside Villa
Stayed 2 nights in December 2018
Very good”
- Excellent service staff - Idyllic setting (if you are booking the hillside villas). You WILL wake up to a surreal scenery and sounds - Cleanliness is above average. - Rustic luxury Caveat emptor - corals in the immediate vicinity are dying, and I feel a sense of dread for the future of marine life around the island - an army of day trippers will descend on the island between 10am to 4pm. Luckily, the resort has a defacto private beach. - scheduled electricity downtime, each lasting about 5 minutes. Rather than being an inconvenience, we just loved the feeling of solitude and serenity in those few moments being engulfed by nature. - Internet connection is slow and unreliable, but I'm guessing you are not coming here to check work emails or host teleconferences, right? :)
Reviewed December 28, 2018
8.8
Excellent
John from United Kingdom
Couple
Suite
Stayed 2 nights in December 2018
Beachside Luxury on Island”
Sutera Sanctuary Lodges is a luxurious slice of island life. Facilities are good & the beach is stunning. The hotel has its own private stretch of beach so you dint get overwhelmed by the daytrippers. Onece they leave at about 3pm you have the place to yourself & fellow guests. Excellent snorkelling conditions in the shallows. Dont miss sunset at Sunset point! We were delayed an hour getting to the Island by a problem with the Hotel boat, but on arrival we received a heartfelt apology & were upgraded to a Villa. Great Service.
Reviewed December 06, 2018
10.0
Exceptional
Chu
Couple
Suite
Stayed 1 night in December 2018
Perfect ”
The employees are friendly. There is so quiet and romantic after 4:00pm because a lot of tourists left. Staying here is the best choice because of the beautiful sunset and peaceful beach. The room is also great! It’s clean, large. The food is delicious. This staying is going to be an unforgettable memory in my life. There is only this hotel in the island ;therefore, it seems like you stay in personal island and beach!
Reviewed December 06, 2018
10.0
Exceptional
MOHD from Brunei Darussalam
Couple
Suite
Stayed 1 night in November 2018
A place to unwind and get appreciate nature ”
Island is near to the mainland, only 10 minutes travel time by speedboat from Sutera Harbour Marina. The Island is open to public from 8am to 4pm thus you will find the island is crowded between these time especially weekends and public holiday. Lots of amenities for visitors. Food serves are bountful especially the seafood as well as local fruits. Few types of accommodation are provided range from beach villa to hill top villa. These are all luxury air-coned accommodation for visitors who opt to stay overnight. The island provide visitors with strategic location to witness the sunrise & sunset. Lots of water sports are available in the island and island hoppings to the nearest islands can also be arranged. Few good restaurants are operated to caters for the daily visitors and those who stays overnight in the island.
Reviewed November 26, 2018
9.2
Exceptional
Angel from United States
Couple
Hillside Villa
Stayed 2 nights in November 2018
Great experience overall”
This was a good place to stay for a couple nights. Pros: beautiful beaches and views, superb facilities, really warm staff, good hiking, snorkeling opportunities and cool wildlife Cons: the day tourists can get a little annoying as there are so many, however if you’re staying in the hillside villas there’s a beach that’s relatively private. Also, the restaurant was good with many offerings, but you have to be super specific about your order; I asked for some items that were delivered incorrectly or not at all, although with that said they were very accommodating to fix when I raised it. Finally, the island can be a little pricey, especially for beer - if you have time, stock up on supplies before you head to the island. Overall would definitely come back. Thank you Sutera!
Reviewed November 18, 2018
9.6
Exceptional
Erina from Japan
Couple
Hillside Villa
Stayed 1 night in December 2018
fluffy lovers! you must come here.”
big colorful cushions everywhere! in the room, at least ten, three pillows for each. at the restaurant you will see a lot even can find huge cushions (one meter square) . sinking under fluffies.., my childhood dream came true! service, cleaness, view from the room.. perfect! you just need to wish a fine weather.
Reviewed January 03, 2019
8.8
Excellent
Michelle from Hong Kong
Group
Suite
Stayed 3 nights in December 2018
Great island getaway ”
My time at Sutera was really lovely - the staff are great and very friendly, the lodgings had a very home-y feel, and the island is beautiful (the sunsets were breathtaking). The only negative things I have to say is that there is basically no wifi (I often couldn't send/receive messages or check my emails) and during the day there are hordes of people that come onto the island for tours (locals and tourists), which I felt really took away from the beauty of the island. I would say 2 nights is a sufficient amount of time here.
Reviewed December 31, 2018
10.0
Exceptional
Nurulhuda from Malaysia
Family with young children
Suite
Stayed 1 night in December 2018
Cozy and Clean”
Spend one night 2 adults, 3 young kids. We had a lot of fun time, the jetty is very close to the room, private beach area and cheap snorkeling rental. in the afternoon, we walked for about 40 minutes to watched amazing sunset and came back to join the lighting up Christmas tree event (specially invited with card sent to the room). Will definitely come back as Manukan Island so close to KK.
Reviewed December 27, 2018
9.6
Exceptional
Beatrice from Philippines
Couple
Hillside Villa
Stayed 1 night in January 2019
Lovely and enormous Villa”
I love it here. Love the hillside villa. Ot's soo big and complete with amenities. Staffs are also kind and welcoming.
Reviewed January 03, 2019
10.0
Exceptional
Kunjin from Malaysia
Family with teens
Suite
Stayed 2 nights in December 2018
Nice outing”
Very nice and enjoying stay at the lodge with breakfast being provided with excellent service
Reviewed December 22, 2018
9.6
Exceptional
SHI from Malaysia
Couple
Hillside Villa
Stayed 2 nights in November 2018
Wonderful Experience”
I was there for my honeymoon. Hill side vill.. Beautiful and clean~ November is a low season. Everyone come here in the morning.. but less will stay over. I like the environment and the friendliness of the staffs here.. the price is very reasonable.. but the food here is very huge portion so we cant finish it all. During daytime have a lot of Sport activities for us to choose. I like the sea walking very much~ 😍 that's plenty of fish! Enjoy a wonderful honey moon.. that will be my best memory staying in this villa~
Reviewed November 16, 2018
10.0
Exceptional
ADELINE from Malaysia
Family with young children
Hillside Villa
Stayed 1 night in June 2018
Feedback”
This is not our first trip to Manukan, me and my family have been there several times from Jesselton Jetty, just for a round trip. But I managed to get the best offer there was through Agoda for an overnight stay at this island. It was surprising because I usually thought islands stays would cost most than RM1K per night, but I booked this immediately when finding out it's only less than 600 bucks per night. I was me and my family first time taking a boat from Sutera Harbour Marina Jetty with a luxury boat (better than the ones we boarded at Jesselton Point), it's not rough or challenging as Jesselton speed boats, it was smooth and only took about 15 minutes to reach Manukan. We love the boat so much. Upon arriving at Resort reception, the welcome was unexpected. The customer service was the most friendly, there were waiting lobby where we wait comfortably and some welcoming drinks and a wet face towel to refresh. We got our villa keys in no time.
Reviewed June 19, 2018
10.0
Exceptional
Dr from Malaysia
Family with young children
Hillside Villa
Stayed 1 night in May 2018
Great place and staffs. Wonderful place for relaxing”
The staffs were very helpful and friendly. Was suprised with the speed boat as we thought it would be normal ferry transfer. They briefed us well. The room was excellent. Superb view. Very relaxing Not much of fish when we went. Food slightly pricy. Would be better if u could bring some food along. Overall the best experience 💖
Reviewed May 21, 2018
8.8
Excellent
caroline from Malaysia
Family with young children
Suite
Stayed 1 night in December 2017
beautiful location but service could be better ”
The island is beautiful, so is the rooms. However, the dinner at the restaurant was a disappointing experience. Food took very late long to arrive and one of us didn't food until we reordered since the staff left out his order. Breakfast was after 8 and everyone was hungry.. Some rubbish floating around on the beach and seaside.
Reviewed January 23, 2018
8.8
Excellent
Shahid from United Kingdom
Couple
Hillside Villa
Stayed 1 night in January 2019
A small piece of heaven”
Highly recommend- a lodge on paradise at an affordable price, excellent staff, stunning views and warm turquoise sea, lovely sandy beach. WOW!
Reviewed January 09, 2019
9.6
Exceptional
SARAH from Australia
Group
Suite
Stayed 3 nights in September 2018
A little piece of paradise ”
The villas were gorgeous and spacious. The water was beautiful with so many fish for great snorkelling. There was a telescope in the villa so you can look over the water during the day and at the stars at night. The staff were super friendly and couldn’t do enough for you. I would definitely stay again and recommend to friends.
Reviewed September 22, 2018
8.4
Excellent
Han from Malaysia
Family with young children
Hillside Villa
Stayed 1 night in August 2018
Helpful and Thoughtful Staff”
I book my stay through Agoda but on the day to travel to Manukan Island, my daughter caught fever and need to visit the Dr. We have no choice but to cancelled out trip. As I book the hotel at a special price, it is understand that no refund is allowed and payment is fully paid. I called in just to informed so that the boat will not wait for us.; but to my surprise they together with Agoda helped to arranged to postpone my stay. It is so kind of them to take this extra efforts. Thank you
Reviewed August 13, 2018
8.8
Excellent
Liang from Malaysia
Family with young children
Suite
Stayed 1 night in December 2018
Excellent”
Pro: - Very friendly and helpful staff - Very clean and comfortable room Cons: - Very bad wifi, and mobile data signal
Reviewed December 06, 2018
12345
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