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859 reviews
859 reviews
Room is clean, staff is very friendly, variety of food served during breakfast.
Clean and nice.
Very good location .
Room and toilet were clean
Hotel dengan Price to Product terbaik
8.3
Location rating score
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Samarinda City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Temindung Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
5 travelers have booked today.
Value for money | 7.5 |
Location rating | 8.3 |
Nearest airport | Temindung Airport (SRI) |
Distance to airport | 18.7 km |
What time is check-in and check-out at Swiss-Belhotel Borneo Samarinda?
Check-in is from 01:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Swiss-Belhotel Borneo Samarinda?
Swiss-Belhotel Borneo Samarinda is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Swiss-Belhotel Borneo Samarinda also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Swiss-Belhotel Borneo Samarinda has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Samarinda with private transportation, the hotel can arrange car rental for you.
Is breakfast offered at Swiss-Belhotel Borneo Samarinda?
Start your mornings right, with the continental and buffet breakfast options offered at Swiss-Belhotel Borneo Samarinda. Adults can enjoy breakfast offered with an additional charge of 85714 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What is the smoking policy at Swiss-Belhotel Borneo Samarinda?
Swiss-Belhotel Borneo Samarinda does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest airport to Swiss-Belhotel Borneo Samarinda?
Travel by air is easy with APT Pranoto International Airport only 18.7 km away from Swiss-Belhotel Borneo Samarinda.
What restaurants are nearby Swiss-Belhotel Borneo Samarinda?
Swiss-Belhotel Borneo Samarinda’s neighborhood is Samarinda City Center which includes popular restaurants such as Ayam Goreng Banjar, Ayam Bakar Wong Solo and Rumah Makan Bemo.
What popular shopping places are close to Swiss-Belhotel Borneo Samarinda?
Swiss-Belhotel Borneo Samarinda is located in Samarinda City Center area which features shopping places such as Citra Niaga Market, Plaza Mulia and UKM Center Samarinda.
What are popular attractions near Swiss-Belhotel Borneo Samarinda?
Swiss-Belhotel Borneo Samarinda’s location in the Samarinda City Center neighborhood makes it close to famous attractions including Mahakam River, Mesjid Raya Darussalam and Samarendah Park.
What popular natural sightseeing spots are close to Swiss-Belhotel Borneo Samarinda?
Swiss-Belhotel Borneo Samarinda’s nearby natural sights include City Forest, Semak Belukar and Mahkota Pemancingan located in the same Samarinda City Center area.
9.2
"Room is clean, staff is very friendly, variety of food served during breakfast."
Achmad
|
February 17, 2020
8.4
"Clean and nice."
EMIKO
|
August 29, 2019
9.6
"Very good location ."
HASNIDA
|
November 28, 2019
Swiss-Belhotel Borneo Samarinda
You'll love the exceptional convenience during your stay at Swiss-Belhotel Borneo Samarinda, located right in the heart of the city center, with an easy access to everything in Samarinda. Wherever you want to go, it's easy in Samarinda with a stay at Swiss-Belhotel Borneo Samarinda, just 18.6 km from Temindung Airport.
The superior services and facilities offered at Swiss-Belhotel Borneo Samarinda will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Samarinda can be assisted with car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Swiss-Belhotel Borneo Samarinda.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Swiss-Belhotel Borneo Samarinda. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.
Dining and things to do
Wake up with no worries at Swiss-Belhotel Borneo Samarinda, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Swiss-Belhotel Borneo Samarinda promises you a fun-packed holiday with a variety of activities and facilities. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, steam room, spa and sauna. The many offerings at Swiss-Belhotel Borneo Samarinda ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.
Around the property
While in Samarinda, take some time to venture outside of Swiss-Belhotel Borneo Samarinda. Make a pit stop at Ayam Goreng Banjar, just 780 m away from the property, before going out to explore Samarinda.
Reasons to stay here
Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
This accommodation beats more than 93% of competition in the city on room comfort.
7.8
Breakfast
33 mentions
Housekeeping
33 mentions
Internet
11 mentions
Food & Dining
10 mentions
8.3
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Fantastico!!!”
My first visit to Samrinda/Tengarong was absolutely wonderful after staying in this hotel. Unfortunately they could not provide me smoking room. But the hotel was just beside the Plaza mall and easy accessible to centre of the city.
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Dear Mr. Shantanu, Thank you for spending your quality time to rate and review us. We are delighted to understand that you were having wonderful stay with us when you come to Samarinda. We apologise for not able to provide you smoking room on your arrival, however should you come again in the future please do contact us for your room preference so we can ensure you to have room type you wish to stay in. We are looking forward to welcoming you back to Swiss-Belhotel Borneo Samarinda! Sincerely Yours, General Manager
Recommended Hotel for Patient People ^^”
I booked 3 rooms and stayed with my families for a day. Unfortunately we had to wait for more than 1 hour for 1 room to be ready. But it's ok Breakfast overall was good and had lot of variant but we had to wait (again) for some foods to be refill I recommended this hotel for patient people who is not in a hurry ^^
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Dear Ibu Dewi, We would like to thank you for choosing us as your preferred second home away from home in Samarinda. Please accept our apologies for the inconvenience you had while waiting your room and our services during breakfast period. We would like to thank you for letting us know and convey this message to the team to improve and fasten our services. We shall ensure to show you some improvements on your future arrival. We are looking forward to welcoming you back to Swiss-Belhotel Borneo Samarinda! Sincerely Yours, General Manager
Samarinda Trip”
Very good location . Easy to get transportation and access for shopping cause shopping complex just near by.
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Dear Ibu Hasnida, First, we would like to thank you for choosing us as your preferred second home away from home when you come to Samarinda. We are delighted to understand that you love our hotel strategic location, which as the one and only hotel that located in the center of business district, culinary spots, and entertainment hub of Samarinda city. We are looking forward to welcoming you back to Swiss-Belhotel Borneo Samarinda! Sincerely Yours, General Manager
Nice hotel, it is located near shopping mall”
Room is clean, staff is very friendly, variety of food served during breakfast. The only problem is the lobby is not smell nice.
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Dear Bapak Achmad, First, we would like to thank you for choosing us as your preferred second home away from home when you come to Samarinda. We are delighted to understand that you are convenient with our room cleanliness, as well as with our services and food quality during breakfast. We would like to apologize for the inconvenience regarding the bad smell in the lobby area. We are looking forward to welcoming you back to Swiss-Belhotel Borneo Samarinda! Sincerely Yours, General Manager
Exceptional”
Located in the middle of the city center, it's good. But the lack of transportation to the hotel is stuck. It is suitable for business people staying here, but for a family for me it is not recommended. 😊
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Dear Bapak Yudhi, Thank you for choosing Swiss-Belhotel Borneo Samarinda as your preferred second home in Samarinda City. We are delighted to understand that you had pleasant business trip with us, especially with our hotel strategic location which located in the center of business districts, culinary, and entertainment hub of Samarinda City. We are looking forward to welcoming you back soon to stay again with us at Swiss-Belhotel Borneo Samarinda! Sincerely Yours, General Manager
All about swiis”
Palayanan saat cek in lambat ya. Fasilitas bagus. Lengkap. Staf ramah. Mknan enak. Kebersihan juga bagus. Buat kluarga bagus bget recoment deh. Dekat ke scp.
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Dear Bapak Sap, Terimakasih telah memberikan rating dan ulasan kepada kami. Kami mohon maaf atas keterlambatan saat proses check-in, kami akan mengevaluasi perihal ini dan meningkatkan pelayanan kami kembali. Terimakasih atas kritik dan saran Bapak. Kami tunggu kedatangan Bapak Sap kembali ke Swiss-Belhotel Borneo Samarinda! Salam Hangat, General Manager
Swissbel keren”
Tingkatkan terus service nya!
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Dear Bapak Ibrahim, Terimakasih telah memberikan rating dan ulasan kepada kami. Suatu kehormatan bagi kami dapat memberikan pelayanan dan fasilitas terbaik bagi Bapak saat tinggal bersama kami. Kami tunggu kedatangan Bapak Ibrahim kembali ke Swiss-Belhotel Borneo Samarinda... Stay safe, stay healthy! Salam Hangat, General Manager.
Strategic Location ”
If search for strategic location this hotel its the right choice .
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Dear Bapak Junaidi, First, we would like to thank you for choosing us as your preferred second home away from home when you come to Samarinda. We are delighted to understand that you love our hotel strategic location, which as the one and only hotel that located in the center of business district, culinary spots, and entertainment hub of Samarinda city. We are looking forward to welcoming you back to Swiss-Belhotel Borneo Samarinda! Sincerely Yours, General Manager
Internet connection”
We spent on the 6th floor and the internet connection was not good. Otherwise, I like the hotel. Clean and nice. Bed, Reception, Breakfast, good enough.
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Dear Ms. Emiko, First we would like to thank you for choosing us as your preferred second home away from home when you come to Samarinda. We are delighted to understand that you had pleasant stay experience with us. It is an honor for us able to provide you with clean and nice room as well as with good breakfast at Swiss-Cafe. Please accept our apologies for the inconvenience you had with our Wi-Fi internet connection, we are aware of this trouble caused by our provider which affected all East Kalimantan for the past two weeks. We are currently working to rectify this problem with our provider and hopefully the connection back to normal very soon. Thank you for your kind understanding. We are looking forward to welcoming you back to Swiss-Belhotel Borneo Samarinda! Sincerely Yours, General Manager
Recomend sih”
Overl all ok
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Dear SK Terimakasih telah memberikan rating dan ulasan kepada kami. Suatu kehormatan bagi kami dapat memberikan pelayanan dan fasilitas terbaik bagi Bapak saat tinggal bersama kami. Kami tunggu kedatangan Bapak SK kembali ke Swiss-Belhotel Borneo Samarinda... Stay safe, stay healthy! Salam Hangat, General Manager
walking distance”
Near Samarinda Central Mall - got starbuck, Jco, sushi, and more
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Dear Ibu Norbaiti, Thank you for choosing Swiss-Belhotel Borneo Samarinda as your preferred second home away from home when you visit Samarinda. We are delighted to understand that you had pleasant stay experience with us, especially with our hotel strategic location which located in the center of business district, culinary, and entertainment hub of Samarinda City. We also have direct access to shopping mall from our basement. We are looking forward to welcoming you back in the near future. Sincerely Yours, General Manager
Ample parking”
Drive? no issue. more carpark here at G floor
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Dear Ibu Norbaiti Terimakasih telah memilih Swiss-Belhotel Borneo Samarinda sebagai rumah kedua Ibu saat berkunjung ke Kota Samarinda. Kami senang memahami bahwa Ibu memiliki pengalaman yang menyenangkan saat tinggal bersama kami. Terimakasih atas kritik dan saran Ibu Norbaiti kepada kami untuk meningkatkan kembali fasilitas hotel. Kami akan mengevaluasi kualitas daripada fasilitas hotel sehingga dapat memberikan pelayanan serta fasilitas yang lebih baik lagi dikemudian hari. Kami tunggu kedatangan Ibu kembali ke Swiss-Belhotel Borneo Samarinda... Stay safe, stay healthy! Salam Hangat, General Manager
Good Location”
Good location, near mall, breakfast just average
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Dear Bapak Jimmy, Thank you for choosing Swiss-Belhotel Borneo Samarinda as your preferred second home away from home when you visit Samarinda. We are delighted to understand that you had pleasant stay experience with us, especially with our hotel strategic location which located in the center of business district, culinary, and entertainment hub of Samarinda City. We also have direct access to shopping mall from our basement. Thank you for your feedback regarding our breakfast quality. We will take action and improve. We are looking forward to welcoming you back in the near future. Sincerely Yours, General Manager
Good location ”
Recommended
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Dear Ibu Tanisa, Thank you for choosing our hotel as your second home away from home when you come to Samarinda. We are delighted to understand that you love our hotel location which located in the center of business district, culinary, and entertainment hub of Samarinda city. Again, thank you for your kindness to recommend us. We are looking forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Sincerely Yours, General Manager
Just okay”
You can feel the stickiness on the floor, clogged shower area, dirty water out of the sink. Hair dryer not working & took longer time to replace. Helpful staff.
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Dear Sir/Madam Darus, First, we would like to thank you for choosing Swiss-Belhotel Borneo Samarinda as your preferred hotel while visiting Samarinda, East Kalimantan. Please accept our apologies for your inconvenience experience while entering the room. Your feedback is a firm introspection we shall take action right before we offer you the room in the future. We also shall do more training regarding this communication issue, we hope these experience will not stop you from coming back to our hotel. We will show you the improvement on your next visit. We are looking forward to welcoming you back at Swiss-Belhotel Borneo Samarinda. Warm Regards, Public Relations Executive
Very good”
don’t order for Standard room.. towel looks old n dirty, bed sheet also dirty
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Dear Mr. Christian First, we would like to thank you for choosing Swiss-Belhotel Borneo Samarinda as your preferred hotel while visiting Samarinda. We apologise for linen you were having during your stay, this shall be noted to ensure your facilities all well provided by the hotel. Please accept our apologies and we hope this won't stop you from coming back to see how we improve to meet your expectation. We are looking forward to welcoming you soon in the near future. Warmest Regards, General Manager
Elevator ”
the elevator need to be upgraded for sure.
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Dear Mr. Jimmy First, we would like to thank you for choosing Swiss-Belhotel Borneo Samarinda as your preferred hotel while visiting Samarinda. We apologise for the Elevator you were having during your stay, this shall be noted to ensure your facilities all well provided by the hotel. Please accept our apologies and we hope this won't stop you from coming back to see how we improve to meet your expectation. We are looking forward to welcoming you soon in the near future. Warmest Regards, General Manager
Swimming pool shower room mixed”
In the swimming pool shower room, there is not available man and woman shower room. All are mixed in one room. Not comfortable for the woman to take shower.
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Dear Bapak Jerry, First, thank you for choosing us as your preferred second home away from home when you come to Samarinda. Thank you for your feedback referring to our pool shower space. Yes, it is open for public use, however, should you need privacy we have separated bathroom for male and female which you could use for quick shower before swimming and its located not too far from our swimming pool. Should you need further assistance please do not hesitate to contact us. We are looking forward to welcoming you back to Swiss-Belhotel Borneo Samarinda! Sincerely Yours, General Manager
Good review”
Tingkatkan lagi fasilitas hotel
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Dear Ibu Rany, Terimakasih telah memilih Swiss-Belhotel Borneo Samarinda sebagai rumah kedua Ibu saat berkunjung ke Kota Samarinda. Kami senang memahami bahwa Ibu memiliki pengalaman yang menyenangkan saat tinggal bersama kami. Terimakasih atas kritik dan saran Ibu Rany kepada kami untuk meningkatkan kembali fasilitas hotel. Kami akan mengevaluasi kualitas daripada fasilitas hotel sehingga dapat memberikan pelayanan serta fasilitas yang lebih baik lagi dikemudian hari. Kami tunggu kedatangan Ibu Rany kembali ke Swiss-Belhotel Borneo Samarinda... Stay safe, stay healthy! Salam Hangat, General Manager
Acceptable”
We have the venue for 5 days...and most of us have a cough and fever during staying there. There could be come from the Aircon that are not well maintained and/or from carpet on the floor.
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Dear Ibu Tuti, First, we would like to thank you for choosing us as your preferred second home away from home. Please accept our apologies for the inconvenience and experience you had. We shall evaluate your feedback and deliver this message to management, especially to technical department. Thank you for letting us know, because no one could tell us better than our guests. We hope this experience shall not stop you from coming back and stay with us in the future, look forward to show you how we could improve. We are looking forward to welcoming you back to Swiss-Belhotel Borneo Samarinda! Sincerely Yours, General Manager