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Merchant Court Hotel (SG Clean Certified)
Merchant Court Hotel (SG Clean Certified)
Merchant Court Hotel (SG Clean Certified)
Merchant Court Hotel (SG Clean Certified)
Merchant Court Hotel (SG Clean Certified)
Merchant Court Hotel (SG Clean Certified)
Merchant Court Hotel (SG Clean Certified)

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8.4

Excellent

5,192 reviews

5,192 reviews

Housekeeping69
View18
Breakfast17
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Read Cresent Park

90 m

Boudoir Beauty & Nails

90 m

Clarke Quay

100 m

East Silk Palace

110 m

Thong Chai Medical Institution

120 m

Popular landmarks
Chinatown

760 m

Orchard Road

1.7 km

Sands Skypark Observation Deck

1.8 km

Singapore Flyer

1.9 km

Cloud Forest

2.3 km

Closest landmarks
Ministry of Manpower

170 m

Prestique Studio

170 m

The Joy Of Toys

180 m

Singapore River Cruise

190 m

Hush Puppies

200 m

Merchant Court Hotel (SG Clean Certified)

20 Merchant Road, Clarke Quay, Singapore, Singapore, 058281 - See map

Get the added peace of mind that comes with SG Clean, when you book a stay here. Conveniently situated in the Clarke Quay part of Singapore, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Located in heart of Singapore

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [indoor]

Fitness center

Luggage storage

Spa

Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
Value for money7.8
Location rating9.3
Nearest airportSeletar Airport (XSP)
Distance to airport14.4 km

Rooms available at Merchant Court Hotel (SG Clean Certified)

Excellent
Room comfort & quality

8.3

Twin Room with Balcony
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Merchant Court Hotel (SG Clean Certified)?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Merchant Court Hotel (SG Clean Certified)?

    For those who wish to drive their own cars, Merchant Court Hotel (SG Clean Certified) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Merchant Court Hotel (SG Clean Certified)?

    Start your mornings right, with the continental and buffet breakfast options offered at Merchant Court Hotel (SG Clean Certified). There's an additional charge of 43 SGD for adults and 22 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Merchant Court Hotel (SG Clean Certified)?

    Merchant Court Hotel (SG Clean Certified) features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

    Can special events be hosted at Merchant Court Hotel (SG Clean Certified)?

    Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at Merchant Court Hotel (SG Clean Certified). Small or intimate events like birthday parties, entertainment events and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

    Can business events be hosted at Merchant Court Hotel (SG Clean Certified)?

    On-site venues and convenient event services make Merchant Court Hotel (SG Clean Certified) an ideal choice for hosting events such as corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 70 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Merchant Court Hotel (SG Clean Certified)?

    Merchant Court Hotel (SG Clean Certified) does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Merchant Court Hotel (SG Clean Certified)?

    The closest train, metro, or bus station is Clarke Quay MRT Station, 100 m away from Merchant Court Hotel (SG Clean Certified).

    What restaurants are nearby Merchant Court Hotel (SG Clean Certified)?

    Merchant Court Hotel (SG Clean Certified)’s neighborhood is Clarke Quay which includes popular restaurants such as Blue Potato, Ellenborough Market Cafe and Zero.Zero.

    What popular shopping places are close to Merchant Court Hotel (SG Clean Certified)?

    Merchant Court Hotel (SG Clean Certified) is located in Clarke Quay area which features shopping places such as Clarke Quay, Boudoir Beauty & Nails and East Silk Palace.

    What are popular attractions near Merchant Court Hotel (SG Clean Certified)?

    Merchant Court Hotel (SG Clean Certified) is located in Clarke Quay area, which is famous for attractions such as Boat Quay, Read Cresent Park and Thong Chai Medical Institution.

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    Explore the neighborhood

    What people love about Merchant Court Hotel (SG Clean Certified)

    • 9.6

      Exceptional

      "Fantastic hotel with a fun pool for children and it is surrounded by lots of food options!"

      Soh

      |

      July 1, 2022

    • 8.8

      Excellent
      Staff 

      "Great location, friendly staff."

      Ian

      |

      April 25, 2022

    • 9.2

      Exceptional
      Bathroom

      "Rooms very clean and well set out bathroom."

      Lance

      |

      April 2, 2022

    Property ranking|Compared to 559 Singapore properties
    See all rankings
    Location score
    9.3/10
    Room comfort score
    8.3/10
    Cleanliness score
    8.6/10
    Couples review score
    8.4/10
    Better than
    94
    %
    of Singapore properties
    Better than
    91
    %
    of Singapore properties
    Better than
    83
    %
    of Singapore properties
    Better than
    83
    %
    of Singapore properties
    Overall rating:

    8.4

    Excellent
    5,192 reviews
    Cleanliness
    8.6
    Facilities
    8.3
    Location
    9.3
    Read all reviews >
    What travelers say they love:
    Convenient place to travel around the city.
    josephine from Singapore
    Couple
    More about Merchant Court Hotel (SG Clean Certified)

    More about Merchant Court Hotel (SG Clean Certified)

    Merchant Court Hotel (SG Clean Certified) is a luxury property, ideally located close to the entertainment area and dining hotspots such as Clarke Quay, Boat Quay, and Chinatown. With close proximity to the MRT, guests can easily access major tourist attractions, such as Orchard Road, Raffles City, and the financial hub at Raffles Place.

    All of its 476 guestrooms and suites serve the demands of all travelers and offer an array of accommodation options. The Business Executive floors offer luxurious rooms and suites with upgraded amenities that include an Executive Club Lounge. Facilities include two restaurants, a bar, Amrita Spa & Wellness, a free-form swimming pool, 24-hour gymnasium, a pillar-less ballroom, and four functional rooms.

    In addition, the property provides a “Handy Phone” in all guestrooms. Guests can take full advantage of unlimited local calls and complimentary IDD calls to selected countries (Australia, China, Germany, Hong Kong, Japan, Malaysia, Korea, Switzerland, United Kingdom, and USA). For a thoroughly relaxing and wonderful stay, make Merchant Court Hotel (SG Clean Certified) your home away from home.

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    Amenities and facilities
    Excellent
    Facilities

    8.3

    Most talked about facilities

    Housekeeping

    213 mentions

    Swimming Pool

    188 mentions

    Breakfast

    149 mentions

    Internet

    92 mentions

    Languages spoken

    • English
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    • Filipino
    • Indonesian
    • Korean
    • Malay
    • Tamil

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Wi-Fi [portable rental]
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Garden
    • Hot tub
    • Massage
    • Sauna
    • Spa
    • Steamroom
    • Swimming pool [indoor]
    • Swimming pool [outdoor]

    Cleanliness and safety

    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Poolside bar
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Concierge
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Swimming pool [kids]

    Access

    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Bicycle parking
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Taxi service
    Location
    20 Merchant Road, Clarke Quay, Singapore, Singapore, 058281
    Exceptional
    Location

    9.3

    Airports

    • Seletar Airport (XSP)
      14.4 km 21 min drive
    • Singapore Changi Airport (SIN)
      18.3 km 22 min drive

    Public transportation

    • Clarke Quay MRT Station
      110 m 1 min drive
    • Chinatown MRT Station
      440 m 2 min drive

    Hospital or clinic

    • Sin Chong
      330 m

    Shopping

    • Orchard Road
      1.7 km

    Convenience store

    • 7 Eleven
      140 m 2 min drive

    Cash withdrawal

    • ATM
      110 m 2 min walk
    What's nearby

    Popular landmarks

    • Chinatown
      760 m
    • Orchard Road
      1.7 km
    • Sands Skypark Observation Deck
      1.8 km
    • Singapore Flyer
      1.9 km
    • Cloud Forest
      2.3 km
    • Gardens By The Bay East
      2.7 km
    • National Orchid Garden
      4.3 km
    • Singapore Botanic Gardens
      4.4 km
    • Night Safari
      14.1 km
    • Singapore Zoo
      14.2 km

    Nearby landmarks

    • Read Cresent Park
      90 m
    • Boudoir Beauty & Nails
      90 m
    • Clarke Quay
      100 m
    • Clarke Quay MRT Station
      110 m
    • East Silk Palace
      110 m
    • Thong Chai Medical Institution
      120 m
    • Don Don Donki
      140 m
    • Adventure 21
      170 m
    • Helipad
      170 m
    • Ministry of Manpower
      170 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 2-12 year(s)
    Must use an extra bed
    Extra beds may be requested directly from the property; additional charges may apply
    Guests 13 years and older are considered as adults
    Extra beds may be requested directly from the property; additional charges may apply
    Others
    • All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
    • Please note that this is a non-smoking property. All rooms and public areas are non-smoking.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee123 SGD

    Extras

    • Breakfast charge (unless included in room price)43 SGD
    • Daily Internet/Wi-Fi fee0 SGD

    The property

    • Non-smoking rooms/floorsYes
    • Number of floors12
    • Number of restaurants2
    • Number of rooms 476
    Property announcements

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of Merchant Court Hotel (SG Clean Certified) from real guests

    Provided by verified guests of Agoda
    8.4
    /
    10
    Cleanliness8.6
    Facilities8.3
    Location9.3
    Room comfort and quality8.3
    Service8.4
    Value for money7.8
    High score for Singapore
    Rating
    9+ Exceptional (1,162)
    8-9 Excellent (1,125)
    7-8 Very Good (1,044)
    6-7 Good (387)
    <6 Below Expectation (262)
    Time of the year
    Mar - May (944)
    Jun - Aug (1,028)
    Sep - Nov (850)
    Dec - Feb (1,158)
    All guests (5,059)
    All languages

    Show reviews that mention 

    Showing 3,980 verified guest comments
    12345
    10.0
    Exceptional
    Angeline from Singapore
    Couple
    Premier Twin Room
    Stayed 1 night in February 2022

    2nd staycation @Swissotel Merchant Court Hotel”

    Staycation birthday treat for my cousin. Room is spacious, clean and comfortable. Balcony is also great for fresh air, except that it is blocked by a white building closely and so, no nice view. According to the website I booked the room from, there is a bath tub in the premier twin room but there is only a shower room actually. Location is excellent as it is so near to Clarke Quay with shopping and lots of eateries. The night scene along Singapore River is awesome. Hotel is very close to MRT stations and Chinatown. The staff members at the reception and restaurant are caring, friendly and helpful. The swimming pool is very well maintained. Overall, I had a great stay here. Thanks to all who attended to us during our one night stay here. Will be back soon.

    Reviewed February 21, 2022

    See room deals

    10.0
    Exceptional
    Janelle from Australia
    Couple
    Stayed 4 nights in December 2019

    Amazing Hotel”

    The rooms were clean. Lots of toiletries. Great view of the pool and Clarke Quay from our room 548 (the cheapest room). They offer a range of pillows for complimentary use to suit everyone. The neck support one is fantastic. They also have robes and slippers for use. Room service was great, the à la carte menu in the restaurant was great and the food was delicious and while we didn't eat it the buffet it looked absolutely amazing! The pool was clean and stunning. Great for sipping cocktails. They have a cool waterslide too. Overall great stay - very happy!

    Reviewed January 01, 2020

    See room deals

    Dear Janelle, Thank you for sharing your review. It is heartening to know you were impressed with all aspects of your stay, loved the comfort and cleanliness of the guestrooms, the facilities, the warm delivery from our amiable team members, and enjoyed your dining experience with us. We look forward to delight you again in the near future. Warm Regards, Rainer Tenius - General Manager

    Responded January 14, 2020
    Merchant Court Hotel (SG Clean Certified)
    10.0
    Exceptional
    Anni from Malaysia
    Family with young children
    Swiss Advantage Twin Room
    Stayed 2 nights in January 2020

    Swiss hospitality at its best”

    What really stood out during my 2 nights stay during the Lunar New Year was the ever-smiling staff and their speedy response to everything - from check-in/check-out to room service to the door man. During my visit, the coronavirus had infected four people in Singapore and it was very thoughtful of the hotel to place ample sanitizing dispensers at the lifts and lobby and other strategies places. Mind you, other hotels I visited during my holiday were not so generous with their sanitizers. We especially loved the swimming pool. It was well designed with a slide for the bigger pool and a separate slide for the children's pool. Because it was surrounded by the hotel building and planted trees, the swimming pool was shady till noon! Also, there were plenty of lounge chairs for everyone and towels to dry off. Right across the road is Clarke Quay Central with Don Don Donki and MRT at basement level. Room was within expectation although could have been "quieter". Still, a high recommend

    Reviewed January 28, 2020

    See room deals

    Dear Anni, Thank you for taking the time to share your review. We are happy to learn that you found your stay at Swissôtel Merchant Court, Singapore to be worthwhile and were impressed with all aspects of the hotel. We look forward to welcome you back very soon for another wonderful experience. Warm Regards, Rainer Tenius – General Manager

    Responded March 26, 2020
    Merchant Court Hotel (SG Clean Certified)
    10.0
    Exceptional
    Yen from Malaysia
    Couple
    Stayed 1 night in April 2019

    Very spacious room, strategic location”

    The hotel is just by Clark Quay MRT where it is very convinient for food and others. Walking distance to Clark Quay Central where all the night life bars/clubs are situated. Very accessible to Chinatown, Fort Canning Park, The Merlion, National Gallery and Musuem of Singapore etc. Very good for tourists who need to travel around the iconic places of Siangpore. The view is good as the hotel is situated beside the river. The staff are friendly to assist. 7-11 shop is just downstairs. They even provide a wifi traveller in the room for travelling usage. Amenities are fully equipped in the room.

    Reviewed May 30, 2019

    See room deals

    Dear Yen, Thank you for your review. Offering a central-city location and resort-style ambience, Swissôtel Merchant Court, Singapore is located next to Clarke Quay MRT station, allowing for easy access to various places of interests and attractions. It is a joy to know that the Handy phone and portable wireless hotspot powered by Yogofi, enabled you to stay connected throughout your stay, and you found the service of our team members ideal. We are happy to hear that you had a lovely stay, and we look forward to have you back with us again soon. Warm Regards, Rainer Tenius – General Manager

    Responded May 31, 2019
    Merchant Court Hotel (SG Clean Certified)
    10.0
    Exceptional
    Nur from Singapore
    Family with young children
    Premier King Room
    Stayed 2 nights in February 2022

    Exceptional”

    Staff were prompt in answering queries pre-check in. On check in day itself, even though we had to wait a while before being attended to, the staff ensured that we were comfortable. Booked the premier king room and felt that it may be a tad too small for families with young kids. However, the facilities especially the swimming pool was superb as they had a waddle pool for my toddler. Overall, it was a pleasant stay.

    Reviewed February 28, 2022

    See room deals

    10.0
    Exceptional
    Michelle from United States
    Couple
    Stayed 8 nights in July 2019

    AMAZING”

    I JUST WANT TO GIVE A TWO THUMBS UP TO THIS HOTEL. FROM MAKING US FEEL WELCOME THE MINUTE WE ARRIVED, TO SETTING UP A SPECIAL SETTING WHEN WE ARRIVED TO CELEBRATE OUR 30TH WEDDING ANNIVERSARY. THE CHAMPAGNE AND CHOCOLATES AND THE ROSE PEDALS PUT INTO A HEART SHAPE ON OUR BED ALONG WITH THE SWAN WE REALLY ABOVE AND BEYOND. NOT TO MENTION THE HOTEL WAS CENTRALLY LOCATED TO EVERYTHING WE HAD PLANNED TO DO DURING OUR VISIT BUT THE STAFF WAS AMAZING AND WAS WONDERFUL. I CAN'T WAIT TO COME AGAIN. THANK YOU FOR A FABUOUS 8 DAYS AT THE SWISSOTEL!!! GENE & MICHELLE HARDMAN

    Reviewed July 20, 2019

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    Dear Michelle, Thank you for taking time to share your review. Our heartiest Congratulations to you and Gene once again on your anniversary. Our goal is to make all of our guests feel well-taken care of, hence it gives us great pleasure to know that our team members' warm service delivery was the highlight of your stay. We look forward to the pleasure of welcoming you back again in the near future. Warm Regards, Rainer Tenius - General Manager

    Responded July 24, 2019
    Merchant Court Hotel (SG Clean Certified)
    10.0
    Exceptional
    Edna from Singapore
    Family with young children
    Swiss Advantage Twin Room
    Stayed 1 night in March 2022

    Best Service! 👍”

    Best service! Booked birthday staycation for my son's 4th birthday. They gave him complimentary cake and they call us for 3rd time if the cake was given or not. 😄 This hotel highly recommended. Big space, clean, friendly staff and good location. We will definitely comeback again. See you on June school holiday.

    Reviewed March 20, 2022

    See room deals

    10.0
    Exceptional
    Usha from India
    Family with young children
    Stayed 3 nights in April 2019

    Awesome hotel, great location”

    Excellent hotel. Spacious and well appointed room. Utmost comfort. Clarke quay restaurants and shopping only a few paces away! 10 min taxi ride to most singapore attractions! Room service was also good and speedy! Very happy with the stay at this hotel!

    Reviewed April 26, 2019

    See room deals

    Dear Usha, Thank you for your fantastic review. As we pride ourselves on service with a heart and offering a delightful experience to our guests, your feedback means a lot to us. We are very heartened to hear that you had a wonderful stay and especially found the location, guest room, and our service to your liking. It would be a delight to welcome you back again soon with our fine Swiss hospitality. Warm Regards, Rainer Tenius - General Manager

    Responded April 29, 2019
    Merchant Court Hotel (SG Clean Certified)
    9.6
    Exceptional
    Ma from Singapore
    Family with teens
    Premier King Room
    Stayed 1 night in March 2022

    Very convenient & pool w/ slide”

    for our short stay during this school break, this is just fits us so well as we not only enjoy the hotel & its amenities (pool w/ slide) but also just downstairs are so many attractions to see. The staff are all courteous & kind. The food is western & can be ordered through their given list. The rooms can fit up to 3 adults & when you book w/ your kids they provide for added bed for your comfort. The pool is just right size & irregular in shape w/ cascading water that is so nice to hear & also lovely for body massage. The pool also has a short but nice slide (just be careful for those smaller kids - as it drops onto the deeper side of the pool - kids should have adult w/ them or with floater vest). Ow maybe just for little improvement - to provide bidet in the bath - as we always need that. other than that, I love the design of bath that is design luxurious even w/ limited space. See you all again!

    Reviewed March 20, 2022

    See room deals

    10.0
    Exceptional
    CHAN from Malaysia
    Business traveler
    Premier King Room
    Stayed 1 night in December 2019

    Exceptional”

    Good location , front desk staff are friendly, room is clean and cozy, the restaurant market place has a new look with good breakfast especially the omelette is so well cooked and appealing. The chef at the egg station is preparing the eggs with his heart. Will consider going back in the next trip to Singapore.

    Reviewed December 03, 2019

    See room deals

    Dear Chan, Thank you for sharing your review. It is heartening to learn you enjoyed all aspects of your stay, and especially liked the central location of our hotel, the warm service delivery from our team members, and the comforts of the guestroom. We are also happy to know you enjoyed the wide breakfast buffet spread at Ellenborough Market Café. We look forward to welcoming you back again soon. Warm Regards, Rainer Tenius – General Manager

    Responded December 04, 2019
    Merchant Court Hotel (SG Clean Certified)
    10.0
    Exceptional
    Karen from Philippines
    Family with young children
    Stayed 3 nights in July 2019

    The hotel was clean and my 7 year old boy enjoyed the slide in the pool immensely. ”

    The staff were friendly and helpful. All of our requests were addressed immediately, i.e.less than 5 min from the time the requests were made. I am looking forward to next stay in the hotel.

    Reviewed July 22, 2019

    See room deals

    Dear Karen, Thank you for reviewing Swissôtel Merchant Court, Singapore. It was wonderful to hear that you and your family had a great time at the resort-style pool complete with water slides. We are also happy to know that you liked our attentive and warm service delivery. We look forward to welcome you back again soon. Warm Regards, Rainer Tenius – General Manager

    Responded July 24, 2019
    Merchant Court Hotel (SG Clean Certified)
    10.0
    Exceptional
    suhaila from Singapore
    Family with young children
    Premier King Room
    Stayed 1 night in March 2022

    Family friendly”

    Great stay with Swissotel hospitality! Swimming pool has a slide & waterfall.. Room seems newly renovated though the hotel has been there for quite long. Parking is complimentary & convenient. Food is not halal, Central mall is just next door. They accomodated to request for bathtub and even prepared extra bed for my 4yo. Highly recommended for family staycays.. Staff are very attentive & helpful.. You will feel welcomed & will still have the privacy you need. Will return for a 2nd staycay!

    Reviewed March 07, 2022

    See room deals

    10.0
    Exceptional
    Sarah from Australia
    Couple
    Stayed 4 nights in September 2019

    Exceptional”

    We had a great stay at Swissotel Merchant Court. The staff were lovely, very clean and a great location. The "yogofi" on the go wifi was also a great extra which was provided free of charge. We would definitely stay again.

    Reviewed September 24, 2019

    See room deals

    Dear Sarah, Thank you for your review. It is a joy to learn that you had an overall wonderful experience with us. We are happy to hear that the wireless portable hotspot was useful to you, and that you liked the location, our facilities and care of our team. We hope to welcome you back for another wonderful experience at Swissôtel Merchant Court, Singapore. Warm Regards, Rainer Tenius – General Manager

    Responded September 27, 2019
    Merchant Court Hotel (SG Clean Certified)
    10.0
    Exceptional
    Anthony from Australia
    Couple
    Stayed 2 nights in January 2020

    Exceptional”

    This is the second time we have stayed here as it is in an extremely well positioned for getting around the to various places of interest. On arrival we were upgraded to a different room and we were well accomodated on our early arrival and we were advised when or room was available , nothing was too much trouble for the staff and the friendly attitude was very good. We will definitely stay at this Hotel again on our next trip to Singapore 👍👍👍👍

    Reviewed January 12, 2020

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    Dear Anthony, Thank you for reviewing your stay. It is a great delight to know that the warm service delivery from our team members, the fit of the room and central location of our hotel left a positive imprint on you. We look forward to welcoming you back with our fine Swiss hospitality again soon. Warm Regards, Rainer Tenius – General Manager

    Responded January 14, 2020
    Merchant Court Hotel (SG Clean Certified)
    10.0
    Exceptional
    Herman from Singapore
    Couple
    Premier Twin Room
    Stayed 1 night in April 2019

    Excellent Frontline Service ”

    We had stayed for 2 nights to celebrate the marriage of our son. The reception took our request for room service changes very seriously. They’ve also made an impeccable preparation for the room to be used by the bride and bridegroom. Thank you for such an excellent response to our request.

    Reviewed May 02, 2019

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    Dear Herman, Our heartiest congratulations to you once again, and thank you for sharing your review. Our colleagues pride ourselves on delivering service with a heart, and we are happy to hear that our colleagues have assisted in creating a wonderful experience for you. We look forward to having you back with us for more memorable celebrations. Warm Regards, Rainer Tenius – General Manager

    Responded May 03, 2019
    Merchant Court Hotel (SG Clean Certified)
    10.0
    Exceptional
    Patrick from New Zealand
    Couple
    Premier King with Balcony
    Stayed 1 night in June 2019

    Great stopover ”

    Good central location. Easy walk to China town. Right next to the river and Clarke Quay so lots of great night time eating options. Great being able to use the pool facilities after checking out before heading to the airport for a late flight out. Made all the difference for us!

    Reviewed June 24, 2019

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    Dear Patrick, Thank you for sharing your review on Swissôtel Merchant Court, Singapore. It is wonderful to learn that you had a wonderful stay and especially liked the location of our hotel. We are also happy to hear that you managed to freshen up at the Pürovel Spa & Sport facilities after your check-out. We look forward to having you back with us again. Warm Regards, Rainer Tenius – General Manager

    Responded June 26, 2019
    Merchant Court Hotel (SG Clean Certified)
    10.0
    Exceptional
    Diana
    Couple
    Stayed 6 nights in January 2020

    Good and comfortable stay”

    The hotel is very conveniently located between 3 MRT stations. Also it's right on Clark quay and a few minutes walk from Chinatown. The laundry service was of great help.

    Reviewed January 14, 2020

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    Dear Diana, Thank you for your review and we are happy to learn that you had a wonderful experience here at Swissôtel Merchant Court, Singapore. We are happy to know you especially liked the easy accessibility of our location, and the laundry service. We look forward to having you back with us again soon. Warm Regards, Rainer Tenius – General Manager

    Responded January 14, 2020
    Merchant Court Hotel (SG Clean Certified)
    10.0
    Exceptional
    Lynne from Australia
    Couple
    Stayed 2 nights in July 2019

    Fabulous stay”

    Beautiful, generous size room, very comfortable bed. Customer service excellent - early check in appreciated. Location central, right next to MRT and buses. Second stay here and would happily stay again.

    Reviewed July 06, 2019

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    Dear Lynne, Thank you for sharing your experience with us. We are happy to learn that you found your stay at Swissôtel Merchant Court, Singapore to be worthwhile and were impressed with all aspects of the hotel once again. We look forward to welcome you back very soon for another wonderful experience. Warm Regards, Rainer Tenius – General Manager

    Responded July 12, 2019
    Merchant Court Hotel (SG Clean Certified)
    9.6
    Exceptional
    Kristine from Singapore
    Family with young children
    Premier King Room
    Stayed 1 night in August 2019

    Wonderful stay”

    Stayed here to celebrate my niece's birthday. We had a wonderful time. The hotel is located adjacent to The Central Mall and Clarke Quay station. At night, we wandered in nearby Chinatown area. I didn't include breakfast in our hotel so we had it in the mall. We enjoyed the pools so much. There were kiddie and 'adult' pools, both with slides. The room was clean. We also loved the complimentary fruits, cookies and chocolates. Will definitely come back here.

    Reviewed August 17, 2019

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    Dear Kristine, Thank you for sharing your review. Our colleagues pride ourselves on delivering service with a heart, and we are happy to hear that we have touched you. It is also a joy to know that you loved the location, the facilities, and the cleanliness of our guestroom. We look forward to having you back with us for more memorable celebrations. Warm Regards, Rainer Tenius – General Manager

    Responded August 19, 2019
    Merchant Court Hotel (SG Clean Certified)
    9.6
    Exceptional
    Maswati from Singapore
    Family with teens
    Premier Double Room with Balcony
    Stayed 3 nights in November 2019

    Perfect location. Has the best swimming pool and the rooms are clean and spacious”

    We are a family of six. Not all hotels in Sg has rooms with double beds so here is just perfect to book 2 rooms. The rooms are spacious and clean. Staffs are friendly and caring. The hotel is beautiful and serene. My kids love the pool so much. The water slide is a hit. We have been here twice and will definitely come back again

    Reviewed November 30, 2019

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    Dear Maswati, Thank you for sharing your review and a warm welcome back to Swissôtel Merchant Court, Singapore. It is heartening to know that we have impressed you with our warm service delivery again, and loved the resort-style pool and the comforts of the guestroom. We look forward to delighting you again in the near future. Warm Regards, Rainer Tenius - General Manager

    Responded December 03, 2019
    Merchant Court Hotel (SG Clean Certified)
    12345
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