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Swissotel Nankai Osaka
Swissotel Nankai Osaka
Swissotel Nankai Osaka
Swissotel Nankai Osaka
Swissotel Nankai Osaka
Swissotel Nankai Osaka
Swissotel Nankai Osaka

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8.8

Excellent

9,465 reviews

9,465 reviews

Housekeeping87
Shops69
View50
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Tavola 36

10 m

Namba Nan Nan

50 m

Baton d'or

50 m

Namba City

60 m

Ikari Supermarket

60 m

Popular landmarks
Kuromon Market

500 m

Dotonbori

540 m

Shinsaibashi-Suji Shopping Street

840 m

Tsutenkaku

1.4 km

Minami (Namba)

1.8 km

Closest landmarks
Tourist Information NAMBA

70 m

Aburatani Koseido

170 m

Museum of Kamigata Comedy and Performing Arts

180 m

Namba Marui

180 m

LABI1

180 m

Swissotel Nankai Osaka

1-60 Namba 5-chome, Chuo-ku, Namba, Osaka, Japan, 542-0076 - See map

Make your best journey to Osaka with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Namba, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Osaka

Check-in [24-hour]

Excellent breakfast

Excellent view

390 meters to public transportation

ALLSAFE

Your Health and Safety are our Absolute Priority

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Exercise area
Swimming pool [indoor]
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"
Announcements by hotel (3)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Swimming pool [indoor]

Spa

Luggage storage

Hot tub

Your dates are popular among travelersPopular destination! Properties in Osaka are being booked every minute!
Value for money8.2
Distance to city center0 km
Location rating9.6
Nearest airportOsaka International Airport (ITM)
Distance to airport14.8 km

Rooms available at Swissotel Nankai Osaka

Excellent
Room comfort & quality

9

Swiss Executive Twin Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Suite King
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Triple Room - Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Swiss Advantage Twin Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Swiss Select Twin Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Junior Suite King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Swiss Advantage Room King Plus
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Swiss Advantage Queen Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Swiss Select Queen Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Executive King Room with Access to Executive Lounge
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Swissotel Nankai Osaka?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swissotel Nankai Osaka?

Parking is available for a fee of 3300 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Osaka with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Swissotel Nankai Osaka?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Swissotel Nankai Osaka. There's an additional charge of 3650 JPY for adults and 1850 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Swissotel Nankai Osaka?

Swissotel Nankai Osaka features 6 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Swissotel Nankai Osaka?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Swissotel Nankai Osaka. Small or intimate events like entertainment events can also be accomodated.

Can business events be hosted at Swissotel Nankai Osaka?

On-site venues and convenient event services make Swissotel Nankai Osaka an ideal choice for hosting events such as seminars, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1046 people.

What is the smoking policy at Swissotel Nankai Osaka?

Swissotel Nankai Osaka does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Swissotel Nankai Osaka?

Osaka Namba Train Station is the closest train, metro, or bus station, about 410 m away from Swissotel Nankai Osaka.

What restaurants are nearby Swissotel Nankai Osaka?

Restaurants including Empress Room, The Lounge and Hana-Goyomi are popular in Swissotel Nankai Osaka’s neighborhood which is known as Namba.

What popular shopping places are close to Swissotel Nankai Osaka?

Located in the Namba area, Swissotel Nankai Osaka is close to great shopping choices like Shinsekai Ichiba, Namba Parks and Namba Walk.

What are popular attractions near Swissotel Nankai Osaka?

Guests at Swissotel Nankai Osaka can easily visit Dotonbori, Tsutenkaku and Nipponbashi Denden Town located in the Namba area.

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See map

Explore the neighborhood

What people love about Swissotel Nankai Osaka

  • 8.4

    Excellent

    "Very convenient and easy access to everywhere"

    CHEAH

    |

    September 8, 2020

  • 9.2

    Exceptional
    Location

    "It's easy to access this hotel and it is in an excellent location if you need to use the metro system."

    Bradley

    |

    March 14, 2020

  • 9.6

    Exceptional
    Cleanliness

    "The rooms are small but functional, clean, and has an amazing view over the city."

    Zhe

    |

    March 13, 2020

Overall rating:

8.8

Excellent
9,465 reviews
Cleanliness
9.0
Facilities
8.5
Location
9.6
Read all reviews >
What travelers say they love:
Overall, location is wise and worth the money.
Charmaine from Singapore
Group
More about Swissotel Nankai Osaka

More about Swissotel Nankai Osaka

Swissotel Nankai Osaka

You'll love the exceptional convenience during your stay at Swissotel Nankai Osaka, located right in the heart of the city center, with an easy access to everything in Osaka.
Take advantage of a wealth of unrivaled services and amenities at Swissotel Nankai Osaka. Stay connected throughout your stay with free internet access provided. Your explorations of Osaka can be assisted with the taxi services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Swissotel Nankai Osaka. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Swissotel Nankai Osaka offer a layout option like a separate living room. Some rooms have daily newspaper to keep guests entertained.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Swissotel Nankai Osaka, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Swissotel Nankai Osaka. Warm up at the end of the day with a visit to the massage, hot tub, spa and sauna. The many offerings at Swissotel Nankai Osaka ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

With its convenient location, the hotel offers easy access to all Osaka has to offer. Photograph yourself in front of Osaka Castle located 3.9 km away, which people travel great distances to see.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Housekeeping

218 mentions

Breakfast

65 mentions

Food & Dining

61 mentions

Internet

58 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Hair salon
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Parking [paid]
  • Taxi service
Food and dining
Restaurants on site

Tavola36

  • Cuisine: International, Mediterranean
  • Menu: Buffet, A-la-carte

Hanagoyomi

  • Cuisine: Japanese
  • Menu: A-la-carte

Empress Room

  • Cuisine: Chinese
  • Menu: A-la-carte

Shun Wine & Dine

  • Cuisine: International
  • Menu: A-la-carte

Minami Teppanyaki

  • Menu: A-la-carte
Location
1-60 Namba 5-chome, Chuo-ku, Namba, Osaka, Japan, 542-0076
Exceptional
Location

9.6

Airports

  • Osaka International Airport (ITM)
    14.8 km 20 min drive
  • Kobe Airport (UKB)
    25.1 km 47 min drive

Public transportation

  • Osaka Namba Train Station
    410 m 6 min walk
  • Kintetsu-Nippombashi Station
    550 m

Hospital or clinic

  • Cosme Store
    520 m

Shopping

  • Shinsekai Ichiba
    1.3 km

Convenience store

  • Family Mart
    120 m 3 min drive

Cash withdrawal

  • ATM
    30 m 1 min walk
What's nearby

Popular landmarks

  • Kuromon Market
    500 m
  • Dotonbori
    540 m
  • Shinsaibashi-Suji Shopping Street
    840 m
  • Tsutenkaku
    1.4 km
  • Minami (Namba)
    1.8 km
  • Osaka Castle Park
    3.4 km
  • Osaka Castle
    4.0 km
  • Kuchu Teien Observatory
    4.7 km
  • Universal Studios Japan
    6.3 km
  • Osaka Aquarium Kaiyukan
    6.7 km

Nearby landmarks

  • Tavola 36
    10 m
  • Namba Nan Nan
    50 m
  • Baton d'or
    50 m
  • Namba City
    60 m
  • Ikari Supermarket
    60 m
  • Tourist Information NAMBA
    70 m
  • Seijo Ishii
    80 m
  • Takashimaya Osaka Store
    120 m
  • Takashimaya Department Store
    160 m
  • Yu Yoshimura
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 12 years old stay for free if using existing bedding.
  • For meal included bookings, additional fee will be applied to meals for children 4-12 years old when using existing bedding.
  • Purovel Spa & Sport (11th):
    Extra fee applies for use. However, guests staying in Swiss Advantage Room category can use the gym and pool with no additional charge. Guests staying in Swiss Select Room, Swiss Executive or Suite Room category, additionally, have access to indoor pool, Jacuzzi, sauna and traditional Japanese baths with no additional charge. For safety reasons, children below 6 years old are not permitted to use the facilities.

    Children under the age of 16 must be accompanied by an adult in the pool and spa. Usage fee will apply to both children and adults. Operating hours for the facilities is from 06:30 AM to 10:00 PM. (Opening hours of pool & Spa for children under 16 years: 09:00 AM to 11:00 AM and 03:00 PM to 05:00 PM)

    Guests with tattoos or under the influence of alcohol or under medical care are not permitted to use Purovel Spa & Sport.
  • According to the local tax regulation, guests will pay an accommodation tax of JPY 100 to JPY 300 per person per night depending on the room rate. The accommodation tax will be collected at the property upon check-in.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center0 km
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)3650 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of floors36
  • Number of restaurants6
  • Number of rooms 546
  • Year property opened1990
  • Most recent renovation2018

Parking

  • Daily parking fee3300 JPY
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Swissotel Nankai Osaka from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.5
Location9.6
Room comfort and quality9.0
Service9.0
Value for money8.2
High score for Osaka
Rating
9+ Exceptional (2,335)
8-9 Excellent (1,467)
7-8 Very Good (838)
6-7 Good (178)
<6 Below Expectation (160)
Time of the year
Mar - May (1,320)
Jun - Aug (1,239)
Sep - Nov (1,126)
Dec - Feb (1,293)
All guests (7,179)
All room types
All languages

Show reviews that mention 

Showing 4,978 verified guest comments
12345
10.0
Exceptional
Nini from Singapore
Group
Stayed 4 nights in September 2012

Fantastic hotel with excellent location”

Location, room size, amenities, service

Swissotel Nankai Osaka is definitely one of the best hotels I have stayed in in Japan - it is to me on par with Frasers Residence Nankai Osaka, with the only exception being Frasers Residence has washing machines in their apartments, which are super convenient. First of all, the location. The hotel is located right above Namba Station. If you are taking the Rapit or Nankai Airport Express, the hotel entrance is on the left of the Central exit. If you have lots of luggage to carry, there is a hotel phone on Platform 9 - just call and they will come down to help you with your luggage! Namba Station is also the intersection for other subways, including Midosuji line. It is a great base to explore Osaka and Kyoto from. Next is the room size. I can safely say it is the biggest hotel room I have stayed in Japan before (and I have been to Japan numerous times, trying out various hotels like Tokyo Metropolitan Hotel). The rooms are newly renovated in 2011 and has cool amenities like a Nespresso coffee machines. The beds are comfortable and the bathroom well appointed. My only grouse is that if you do not completely finished a tube of toiletries, they would not replace it with a new one. I ended up with no shower gel at one time when I left an almost empty tube of shower gel in the shower and the Housekeeping did not replace it with a new one. The service at the hotel is also excellent - I was served twice by Concierge, who was knowledgeable and spoke very good English. She recommended us to lunch places even as far as Kyoto and gave us specific instructions down to the subway ticket price. Everyone from the FOA to the Bellboy was courteous and friendly - this hotel by far has the best service I've ever experienced on a holiday.

Reviewed September 20, 2012

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9.3
Exceptional
Nilubon from Thailand
Family with teens
Stayed 1 night in May 2013

Super convenient with attentive staff”

Most staff from reception to concierge have excellent English and are attentive and helpful. Easy access to public transport and shopping areas. Relatively larger room size with free in-room wifi.

I spent 6 nights in Osaka and Kyoto for my vacation with my family and regret that I stayed only one night at the Swissotel. However, my experience at the hotel was by far the best among hotels of similar ranking in Osaka and Kyoto. Hotel was conveniently located with easy access to subway and train stations. Staff were attentive and helpful. We didn't have to touch our luggage after check-in and they were promptly delivered to our room. The answers we received when asking questions were useful and in sufficient details while the staff seemed to be willing to answer all questions. Our experience with other hotel staff were much less satisfactory both in terms of English proficiency and their attentiveness. In-room free wifi was also available. I would highly recommend Swissotel Nankai Osaka to anyone who are still hesitant to book a hotel in Namba or Shinsaibashi.

Reviewed May 27, 2013

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9.6
Exceptional
Dawn from Philippines
Family with young children
Premier Twin Room
Stayed 3 nights in January 2017

Great location and recommended for families”

Hotel's location was great, placed in between shopping malls and walking distance to the famous Dotonburi, Namba station was just underground so we had no difficulties in navigation. Takashimaya department store is just below the hotel, and there were a lot of pharmacies and restaurants nearby. Although i find it pricey for its room, and a 5 year old breakfast is chargeable, airport transfers were chargeable ( so they suggested us to take the Rapit train instead which takes about 48mins from airport to hotel, the hotel bell service were immediately sent as soon as we called them from their phonebooth at the Namba station); its the comfort that is worth the penny. Staffs were polite and helpful; Room service in the middle of the night was on time and housekeeping is good. They even upgraded us to their Swiss Advantage room with a good view of the city and sent us chocolates as it was a birthday trip. for those travelling with a child or infant, i recommended Swissotel Nankai Osaka.

Reviewed January 23, 2017

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8.8
Excellent
Shui from United States
Couple
Stayed 5 nights in September 2016

Efficient Hotel”

I enjoyed my stay at Swissotel Nankai Osaka. The hotel is located right above the train station. From the Kansai airport it's non stop to the hotel, so when you get off the station, you will see the entrance of the hotel right away. Location is good by the hotel there's the Takashimaya Store, the Namba Mall and the Namba Park mall. So whatever you need is available but if you want to go to the Dotonbori it's about 7km away. The hotel is not new the design is out dated but they kept it really clean that makes you feel comfortable. The size of the room is descent as compared to other hotels within the area. The hotel stuff are super friendly and efficient. They always clean and fix our room and they even provide us our bottled water (as we requested). Overall I have no regrets with my stay with Swissotel Nankai and I will definitely stay with them whenever I'm in town.

Reviewed September 09, 2016

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9.7
Exceptional
Marc from Philippines
Family with teens
Stayed 5 nights in April 2012

the hotel with the best location in osaka”

great great location, great staff, and newly refurbished rooms.

the swissotel nankai osaka hotel is without any doubt the hotel with the best location in all of osaka. it's right by namba train station which allows you to basically go anywhere within and outside of osaka. the subway is right underneath, and even the nankai railway (city-airport train line) is just below the hotel. takashimaya, one of japan's largest department store chains is also beneath the hotel. dotonbori and shinsaibashi are all only 10-15 minutes walk away. there are so many shops and restaurants around the hotel. the rooms also have free wifi which is always a plus.

Reviewed May 23, 2012

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10.0
Exceptional
Rick from United States
Family with young children
Stayed 2 nights in December 2011

The best place to stay in Namba”

Walking distance to so much, beautiful hotel, great service and very accommodating, free wi-fi in lobby

We stayed here with our 2 year old, and the location and helpful service made it the best hotel for us, I would highly recommend Swissotel to anyone wanting to stay in Osaka and especially near/in Namba, we had a wonderful few days walking around and seeing all the sights. It's right in the middle of everything, we walked and took short subways everywhere. Because it's located above the Namba train station, it's convenient to check-in once arriving, hassle free. We took the subway into Namba from Shin-Osaka station, and it was so nice to not have to worry about how to get to our hotel. Subway station connects to train station underground and there are lots of signs that direct to Swissotel. Namba train station is great, like a shopping mall connecting to large department stores, shops and restaurants. Guest service/info booths are helpful too, one of these booths is on main floor of Namba station below the Swissotel, they speak English and are really informative. Also, note, from the main floor of Namba station you take elevator to floor 6 to get to Swissotel check-in. it's way above everything which also means great views once you get into your room! We will be back for sure. Happy travels!

Reviewed January 04, 2012

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9.3
Exceptional
Usana from Thailand
Family with teens
Stayed 3 nights in April 2010

Highly Recommended!!!!”

Located in the center of shopping street, Clean room
no

I've visit osaka for many years but never stay at Swissotel Nankai Osaka. It is my first time there and I love it and will stay there again every time i visit Osaka. I use to stay at Nikko Osaka, IL Coure Hotel Namba but i think Swissotel is located at the best location. It is just crossing the street to Namba Park and it's connected Namba Park City. Also, not just the location, all hotel cleanliness is really excellent. Non-smoking room is a real non-smoking (no undesirable odors in room, bed, and towel).

Reviewed April 21, 2010

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9.2
Exceptional
Handy from Indonesia
Couple
Swiss Advantage King Room
Stayed 3 nights in January 2017

Excellent hotel at excellent location.”

Swissotel Nankai Osaka Hotel is undoubtedly one of the best hotel to stay in at Osaka. Its Location is the main strong point of the hotel, located on top of one of the major railway station making us easy to hop on and off the various train lines, also combined with the big Takashimaya Department Store for shopping. Dotonburi and Shinsaibashi are only minutes of walking distance from the hotel. Their services are excellent, and all the hotel employees are very friendly and very helpful. The rooms are quite spacious, very clean, and very comfortable. Haven't got the chance to try out the Spa and Massage services but our overall experience is AMAZING and we very much look forward to coming back here.

Reviewed January 17, 2017

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9.0
Exceptional
Hiu from Canada
Group
Stayed 2 nights in October 2013

Clean and welcoming”

Nice staffs, Big and clean rooms, centrally located

I enjoyed my stay at Swissotel Nankai Osaka. Though the price is relatively dear as compared to nearby hotels, it worth the money. Staffs in the hotel are attentive and helpful. Services (including room service, check-in and -out, guidance to nearby sites etc.) are quick. More, the hotel is well-located at Namba station, which is within walking distance to shopping malls, local wet markets and restaurants. It is so convenient. More, rooms are big and comfy. High ratings given!

Reviewed October 29, 2013

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9.7
Exceptional
Michael from Australia
Couple
Stayed 2 nights in March 2012

Very nice hotel. Worth every cent...”

Very friendly and helpful staff.

we were only staying in osaka for a couple of nights so every second counted. we were assisted by the friendly and knowledgeable staff of the swissotel nankai osaka hotel and were able to make the most of our short stay. the location is also very good with the hotel being attached to namba station; easy trip from the airport by train. approximately 45 minutes by regular train, 30 by express. highly recommended and the room sizes were fine for two people.

Reviewed April 02, 2012

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9.2
Exceptional
Rajen from Thailand
Family with young children
Swiss Advantage Twin Room
Stayed 4 nights in July 2016

Best Location in Namba”

Swissotel Nankai is connected directly to Namba station, their porters and bell captain can pick you up from your Nankai express train and drop you to the train as the hotel has access to the platform. The location is great, the room is large and spacy. Agoda doesn't make it clear that their facilities (spa and pool) cannot be used by children below 6 years old; this information is hidden in the "fine print" and was unfortunate as we stayed here for the pool only to find our daughter cannot use it. The pool is available at an additional rate which is quite normal for large hotels in big cities, so that was no problem for us - the problem was that we cannot use it because under 6 is not allowed. That should be clear from Agoda when we do the booking (it wasn't). I am not happy with Agoda for not being clear with that information and feel cheated not from Swissotel whose service was great and staff went out of the way to console my child who bawled upon learning she cannot swim there. Upon writing to Agoda with my complaint they showed me the fine print and turned it into my fault. Not a good way to do customer service from Agoda.

Reviewed August 02, 2016

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9.7
Exceptional
Jengbin from Taiwan
Solo traveler
Stayed 4 nights in November 2012

Great Hotel”

Service, Location, and Everything else

Swissotel Nankai Osaka Hotel is conveniently located at the center of Namba, the downtown area of south Osaka. It takes only a minute to walk to the subway entrance and from/to the KIX airport, people can easliy use the Nankai railroad. The room is new, spacious (in a Japan standard) and comfortable. The staff is polite and helpful. Everything in the hotel is just great.

Reviewed November 27, 2012

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9.3
Exceptional
Nini from Singapore
Family with teens
Stayed 5 nights in November 2012

Fantastic hotel, fantastic location”

Location, service, room size

We stayed at connecting rooms (19 - 26 November), which are huge for Japanese standards. Love the full-size bathrooms and the excellent Concierge service. They helped us with bookings and directions and spoke good English. We enjoyed the Food Floor at Takashimaya, which is a few floors down from the hotel. It's a great place for takeaway meals, fresh fruits and souvenirs. We also loved that the hotel is within a short walking distance away from Shinsaibashi, which is a super long shopping streets filled with familiar brands, as well as brands unique to Japan. Overall, we had a great stay and would definitely consider Swissotel Nankai Osaka for our next trip to Osaka.

Reviewed November 27, 2012

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9.3
Exceptional
Jorella from Philippines
Family with teens
Stayed 1 night in October 2014

9-day Japan travel”

Perfect location, excellent customer service, tourist-friendly

It was very convenient for us to stay in Swissotel Nankai Osaka Hotel, especially since we arrived in Osaka Kansai airport, where you can take the express train to Namba Nankai station. The staff was very accommodating and it was helpful that we booked our hotel early thru Agoda. There are many restaurants just across the hotel and the shopping districts are also very near.

Reviewed October 27, 2014

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9.0
Exceptional
wendy from Singapore
Family with young children
Stayed 2 nights in December 2011

Lovely Hotel with excellent service”

linked to shopping centers

we recently checked into the swissotel nankai osaka hotel and this hotel is very big (for japanese std), clean and the hotel services were excellent. as my flight was closed to midnight, i requested for late checkout at 2 pm and was granted immediately without further questions asked. i'll defintely stay in the swissotel chain of hotels in my next visit. the price is reasonable if you booked with agoda too. i'm extremely pleased with the stay and so are my kids (12 year old and a 5 year old).

Reviewed December 11, 2011

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9.3
Exceptional
Daniel from Australia
Group
Stayed 2 nights in January 2011

Great Hotel for Osaka, excellent staff service”

Room size, Location, Concierge service.

Stayed at Swissotel Namba at the end of January 2011. Good points: Room - Room size was excellent. Classic Plus room with 2 single beds and 1 sofa bed was quite comfy. It was myself, my wife and her brother. Room was one of the roomiest in our entire stay in Japan. Service - Concierge staff were great. We needed info on where to go around Osaka as well as some tips on Kyoto and Nara and they were a great help. My bro in law also wanted to know something about an obscure school in Nara and they went out of their way to find him the location. Can't comment on anything else as we didn't use room service or see many other staff. Location - Great location for checking out the shopping and eating districts of Namba. Very close to Doguyasuji (Excellent homewares street), Shinsaibashi and Dotonbori. Value - Got a 20% discount booking through Agoda. I'd say the value was a bit above average given the size of the room, as Japan can be pricey. Not so good: Location - If you have a tourist JR Pass, then this hotel is VERY far from the closest JR station (JR Namba). It requires about a 15 minute walk. It's especially annoying when you have lots of luggage (as we did, coming from the Shinkansen from Shin-Osaka) and very hard to find if you aren't familiar with the city. However if you aren't in a hurry, its a great walk with many food and shopping arcades to walk through. If coming by train, my recommendation is to take the subway using the Midosuji line (not included in the JR pass). All up, its a great place to stay if in Osaka.

Reviewed March 29, 2011

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8.7
Excellent
Erlinda from Philippines
Group
Stayed 2 nights in February 2011

Great location, impeccable service”

It's location and service

First and foremost i think swissotel nankai osaka is a five star hotel located near the nankai lines connecting to kansai airport so this hotel is very accesible if you need lug around your luggage and very near to shopping area even the hotel is connected to takashimaya mall, subway is very convenient to reach also .the service is top notch , on our last day the bellboy helped is with our luggages and send us off to nankai lines even helping us to buy our tickets. When dining in at club lounge the hotel staff waved the fee for our two visitors because i thought that we can bring two visitors for free. The only thing i dont like with this hotel is it is way overpriced because of its outdated room and so so breakfast compared to other 5 star hotel with this price range.

Reviewed February 23, 2011

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9.0
Exceptional
Terrence from United States
Group
Stayed 3 nights in June 2009

2 Day Stay at Swissotel Nankai Osaka Hotel”

Location...Location...Location, Even though I discovered the basement store the morning I was leaving, I felt that I could find anything Japanese I wanted to eat. It is very polished and has a very high wow factor. The ability to take the subway by walking downstairs to go anywhere in the city or to a JR(Japan Railway) station made it very nice for my trip to Kyoto for a morning tour. Excellent transportation system for tourist and locals alike. The hotel staff was excellent the moment I walked up to the check in area. I was greeted promptly by a trainee and was treated like I was a "A" lister. The conseuir desk was also very helpful in assisting me with tips on how to use the train and subway system. The room was very clean with pajamas and white slippers. It was nice to step out of the shower and notice that the area above the sink was clear, continuously heated! Check-in and out was a breeze always with a smile
The fee for an internet connection could be a issue if I had brought a laptop.

Overall, very pleasant stay for a two day a trip and the first time in Japan. If I come back to Osaka I will definitely consider the Swissotel Nankai Osaka Hotel again. Mainly due to the great experience I had with the staff and the ease to get around via the transportation system just below the hotel, nice shopping and great restaurants. Great views from the 22nd floor and hopefully the next time the pool will be open. I wasn't able to try any of the hotel restaurants but they did look very nice, so I can only give a 3.

Reviewed July 01, 2009

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10.0
Exceptional
Megan from United States
Group
Stayed 4 nights in October 2009

Swissotel - Osaka, Japan”

Swissotel has beautiful and spacious rooms, and there are amazing views of Osaka from the rooms. The hotel has excellent customer service and the staff was able to give us information in English. Swissotel is located in a central and exciting area of Osaka; the hotel is in the same building as one of the train stations.
I did not have any negative experiences at the Swissotel in Osaka -- everything was wonderful.

I enjoyed a wonderful stay at the Swissotel in Osaka when I travel with several friends. When I checked into the hotel, there were a few mistakes with the reservation on Swissotel's end, which were immediately taken care of by the hotel staff. Not only did I receive excellent customer service, but they also upgraded the rooms to beautiful and spacious suites, which were extremely appreciated. Our new suites were located on the 16th floor and had an amazing view of Osaka located in the seating area of the room, especially at night with all of the neon lights on the buildings. Our new room also had a separate sleeping area with comfortable beds, a separate vanity area and a bathroom. There was also a complimentary espresso bar, various kinds of tea, chocolate bars and filtered drinking water. The hotel is located in a fun and exciting area of Osaka; there are a great deal of restaurants, bars, cafes, gardens, shopping areas and activities located in the same area as the hotel. Overall, my stay at the Swissotel was terrific and I highly recommend Swissotel.

Reviewed November 04, 2009

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10.0
Exceptional
Pon from Malaysia
Family with young children
Stayed 2 nights in February 2011

Great Location and excellent service ”

great location

We had a great time in Osaka and the hotel is located within walking distance from the Namba Train Station and it is very convenient for us to travel and the hotel ia directly connected to the underground shoppping street all the way to Dotomori shopping area. IF Ccome to Osaka we will definitely stay in Swissotel Nankai Osaka Hotel.

Reviewed February 17, 2011

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