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Kamala Phuket Suites & Resort  (SHA Extra Plus)
Kamala Phuket Suites & Resort  (SHA Extra Plus)
Kamala Phuket Suites & Resort  (SHA Extra Plus)
Kamala Phuket Suites & Resort  (SHA Extra Plus)
Kamala Phuket Suites & Resort  (SHA Extra Plus)
Kamala Phuket Suites & Resort  (SHA Extra Plus)
Kamala Phuket Suites & Resort  (SHA Extra Plus)

Removed from saved list

8

Excellent

1,136 reviews

1,136 reviews

Breakfast27
Swimming Pool27
Beach20
See map

7.1

Very good

Location rating score

Very good location - 330 meters to the beach
Parking
FREE
Popular landmarks
Phuket FantaSea 620 m
Patong Beach 6.3 km
Bangla Road 7.6 km
Jungceylon Shopping Center 7.9 km
Freedom Beach 9.7 km
Karon Beach 11.4 km
Chaithararam Temple (Wat Chalong) 13.8 km
Big Buddha Phuket 15.1 km
Kata Beach 15.2 km
Nai Harn Beach 20.4 km
Nearby landmarks
Kamala Beach 330 m
Phuket FantaSea 620 m
Monday Friday Market Kamala 900 m
Baanchanghai Elephant Lovers 920 m
Laem Singh Beach 960 m
CityCare 1.1 km
Oasis Spa Phuket Kamala 1.2 km
Laem Sing 1.2 km
Dental Corner 7 Clinic 1.3 km
BS Collection 1.3 km

Kamala Phuket Suites & Resort (SHA Extra Plus)

100/10 Moo 3 Kamala Beach, Kamala, Phuket, Thailand, 83150 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kamala part of Phuket, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bangla Road. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

620 meters to Phuket FantaSea

Check-in [24-hour]

Airport transfer

Excellent breakfast

330 meters to the beach

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Eco & Adventure
Canoeing
Hiking
Horseback riding
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Kids club

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Phuket every 1 minutes on Agoda.com
Value for money8.2
Distance to city center0.5 km
Location rating7.1
Nearest airportPhuket International Airport (HKT)
Distance to airport16.7 km

Rooms available at Kamala Phuket Suites & Resort (SHA Extra Plus)

Excellent
Room comfort & quality

8.5

Three-Bedroom Deluxe Suite
...
  • Room size: 95 m²/1023 ft²
  • Garden view
  • 1 double bed & 1 king bed &...
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Two Bedroom Family Suite
...
  • Room size: 64 m²/689 ft²
  • Garden view
  • 2 single beds & 1 queen bed
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One Bedroom Family Suite
...
  • Room size: 43 m²/463 ft²
  • Garden view
  • 1 queen bed and 1 bunk bed
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Two-Bedroom Suite
...
  • Room size: 64 m²/689 ft²
  • Garden view
  • 2 single beds and 1 king be...
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Two Bedroom Pool Terrace Suite
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 2 single beds and 1 king be...
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One-Bedroom Deluxe Suite
...
  • Room size: 43 m²/463 ft²
  • Garden view
  • 1 king bed
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One Bedroom Pool Terrace Suite
...
  • Room size: 43 m²/463 ft²
  • Garden view
  • 1 king bed
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Two Bedroom Family Fun Suite
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
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One Bedroom Haven Suite
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
  • 1 sofa bed and 1 king bed
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One Bedroom Family Fun Suite
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Kamala Phuket Suites & Resort (SHA Extra Plus)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Kamala Phuket Suites & Resort (SHA Extra Plus)?

Kamala Phuket Suites & Resort (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1300 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Kamala Phuket Suites & Resort (SHA Extra Plus) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Kamala Phuket Suites & Resort (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Phuket with private transportation, the resort can arrange taxi service.

Is breakfast offered at Kamala Phuket Suites & Resort (SHA Extra Plus)?

Wake up to a great buffet breakfast at Kamala Phuket Suites & Resort (SHA Extra Plus). There's an additional charge of 527 THB for adults and 177 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Kamala Phuket Suites & Resort (SHA Extra Plus)?

Kamala Phuket Suites & Resort (SHA Extra Plus) features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients.

Can special events be hosted at Kamala Phuket Suites & Resort (SHA Extra Plus)?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Kamala Phuket Suites & Resort (SHA Extra Plus). Services for in-house catering, wireless internet, in-house planning and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Kamala Phuket Suites & Resort (SHA Extra Plus)?

On-site venues and convenient event services make Kamala Phuket Suites & Resort (SHA Extra Plus) an ideal choice for hosting events such as conferences and meetings. The 6 venues can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Kamala Phuket Suites & Resort (SHA Extra Plus)?

Kamala Phuket Suites & Resort (SHA Extra Plus) does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Kamala Phuket Suites & Resort (SHA Extra Plus)?

Kamala Phuket Suites & Resort (SHA Extra Plus)’s neighborhood is Kamala which includes popular restaurants such as Sam's Restaurant Coffee & Bar, Green Mango Restaurant and Soul Curry Kamala.

What popular shopping places are close to Kamala Phuket Suites & Resort (SHA Extra Plus)?

Located in the Kamala area, Kamala Phuket Suites & Resort (SHA Extra Plus) is close to great shopping choices like BS Collection and Boss Tailor.

What are popular attractions near Kamala Phuket Suites & Resort (SHA Extra Plus)?

Kamala Phuket Suites & Resort (SHA Extra Plus) is located in Kamala area, which is famous for attractions such as Phuket FantaSea, Oasis Spa Phuket Kamala and Tsunami Monument.

What popular beaches are close to Kamala Phuket Suites & Resort (SHA Extra Plus)?

Kamala Phuket Suites & Resort (SHA Extra Plus) is located in the Kamala area, which includes Kamala Beach, Nakalay Beach and Yae Beach.

What popular natural sightseeing spots are close to Kamala Phuket Suites & Resort (SHA Extra Plus)?

Kamala Phuket Suites & Resort (SHA Extra Plus) is located within Kamala, which makes it conveniently close to natural sights including Baanchanghai Elephant Lovers, Scuba Quest and Elephant Care Park​ Phuket​.

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See map

Explore the neighborhood

What people love about Kamala Phuket Suites & Resort (SHA Extra Plus)

  • 8.8

    Excellent

    "Hotel has facility that suite family with kids, they loved swiming pool."

    Arunothai

    |

    July 17, 2022

  • 8.4

    Excellent

    "the facilities at the resort are great so you rarely visit the beach anyway)"

    Brian

    |

    September 27, 2020

  • 8.8

    Excellent
    Staff 

    "The hotel is nice so are the staff."

    van

    |

    February 27, 2020

Property ranking|Compared to 3,622 Phuket properties
See all rankings
Room comfort score
8.5/10
Room size
59 sqm.
Service score
8.5/10
Value for money score
8.2/10
Better than
94
%
of Phuket properties
Bigger than
90
%
of Phuket properties
Better than
87
%
of Phuket properties
Better than
83
%
of Phuket properties
Overall rating:

8

Excellent
1,136 reviews
Cleanliness
8.2
Facilities
8.1
Location
7.1
Read all reviews >
What travelers say they love:
Great food Amazing staff Perfect location We will be back!
Jacqueline from Thailand
Couple
More about Kamala Phuket Suites & Resort  (SHA Extra Plus)

More about Kamala Phuket Suites & Resort (SHA Extra Plus)

Kamala Phuket Suites & Resort (SHA Extra Plus)

Never miss a single attraction in Phuket when staying at Kamala Phuket Suites & Resort (SHA Extra Plus). Getting around in Phuket is easy when staying at this resort, strategically placed right in the heart of the city.
Have a hassle-free trip while enjoying the services and amenities offered by Kamala Phuket Suites & Resort (SHA Extra Plus). Keep up with all your communications easily with the resort's free Wi-Fi. Getting from and back to the airport can be easily arranged with the resort's airport transfer services. Taxi and shuttle services provided by the resort make exploring Phuket even more convenient.
Guests can enjoy free parking right at the resort. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the resort's tours. Packing light is possible at Kamala Phuket Suites & Resort (SHA Extra Plus) thanks to the resort's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by resort.


Dining and things to do

Every day at Kamala Phuket Suites & Resort (SHA Extra Plus) begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the resort. A variety of convenient and tasty dining options are waiting for you at the resort, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the resort's bar.
Kamala Phuket Suites & Resort (SHA Extra Plus) offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, hot tub, spa and sauna. Spend some time relaxing at the resort's pool. Sip your favorite cocktail outdoors at the resort's poolside bar.
Check out the resort's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like non-motorized water sports and wind surfing. Engage in some easy evening fun with other guests with the resort's dart board, ping-pong table, golf course on site and hiking trails. Get social at the resort's library and games room, where you can meet other guests.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience all the sights and local attractions of Phuket with Kamala Phuket Suites & Resort (SHA Extra Plus) as your base. Enjoy the simple pleasures of an oceanside getaway, with Patong Beach located 7.4 km away, where you can turn a good day into a great one with a sea view. Don't forget to stop by Big Buddha Phuket located 15.1 km away, where everyone who visits Phuket wants to have their photo taken.


Reasons to stay here

Facilities at this resort are rated higher than 88% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 95% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 93% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Swimming Pool

90 mentions

Breakfast

58 mentions

Beach

37 mentions

Food & Dining

27 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Russian
  • Thai

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Canoeing
  • Dart board
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Horseback riding
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Snorkeling
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Water sports (non-motorized)
  • Wind surfing

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Restaurants on site

The Café

  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte

Grab and Go

  • Cuisine: American, Asian
  • Menu: Buffet

Joe Kool's

  • Cuisine: American, Asian, International
  • Menu: Buffet
Location
100/10 Moo 3 Kamala Beach, Kamala, Phuket, Thailand, 83150
Very good
Location

7.1

Airports

  • Phuket International Airport (HKT)
    16.7 km 40 min drive
  • Krabi International Airport (KBV)
    78.0 km 2.6 hour drive

Public transportation

  • Phuket Bus Terminal 2
    13.0 km 35 min drive
  • Phuket Town Local Bus Station (Terminal 1).
    14.8 km

Hospital or clinic

  • CityCare
    1.1 km

Shopping

  • Jungceylon Shopping Center
    7.9 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Phuket FantaSea
    620 m
  • Patong Beach
    6.3 km
  • Bangla Road
    7.6 km
  • Jungceylon Shopping Center
    7.9 km
  • Freedom Beach
    9.7 km
  • Karon Beach
    11.4 km
  • Chaithararam Temple (Wat Chalong)
    13.8 km
  • Big Buddha Phuket
    15.1 km
  • Kata Beach
    15.2 km
  • Nai Harn Beach
    20.4 km

Nearby landmarks

  • Kamala Beach
    330 m
  • Phuket FantaSea
    620 m
  • Monday Friday Market Kamala
    900 m
  • Baanchanghai Elephant Lovers
    920 m
  • Laem Singh Beach
    960 m
  • CityCare
    1.1 km
  • Oasis Spa Phuket Kamala
    1.2 km
  • Laem Sing
    1.2 km
  • Dental Corner 7 Clinic
    1.3 km
  • BS Collection
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out from00:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1300 THB
  • Distance from city center0.5 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)527 THB
  • Daily Internet/Wi-Fi fee0 THB

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 180
  • Room voltage240
  • Year property opened1999
  • Most recent renovation2015

Parking

  • Daily parking fee0 THB

Reviews of Kamala Phuket Suites & Resort (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.2
Facilities8.1
Location7.1
Room comfort and quality8.5
Service8.5
Value for money8.2
High score for Phuket
Rating
9+ Exceptional (209)
8-9 Excellent (191)
7-8 Very Good (218)
6-7 Good (65)
<6 Below Expectation (117)
Time of the year
Mar - May (165)
Jun - Aug (239)
Sep - Nov (199)
Dec - Feb (197)
All guests (1,136)
All room types
All languages

Show reviews that mention 

Showing 800 verified guest comments
12345
10.0
Exceptional
Mark from United Kingdom
Family with young children
Stayed 6 nights in April 2012

fantastic hotel for families”

Pool and enormous 3 bed appartment

hotel has been taken over by swissotel on 1 april - so after our original booking. we were upgraded from a 2 bed appartment to a 3 bed appartment which was enormous. also had a huge wrap around balcony as it was on the top (3rd) floor of the hotel. kitchen is basically a fridge sink and microwave so no cooker. but it's so cheap to eat oiut we didn't or wasnt going to use that anyway. pool is great and the hotel was busy for easter weekend but quieter afterwards. lots of families and extended families on holiday so wouldnt recommend for young couple. beach is literally a 5 min walk away (if that). best part of kamala beach too as it's away from the main drag. beach was beautiful and wonderful for the children. there was a tsunami alert whilst we were there and we had to evacuate - but this was just a walk up the mountain/hill behind the hotel. we were very lucky and nothing happened. however just be mindful that this could happen and think what you'd need in a grab bag - mosquito repellant - wet and dry flannels - towels to sit on - torch and your valuables and passports (not suitcase just small bag. breakfasts were wonderful withy best poached eggs made to order i've ever tasted. children ate too many of the wonderful pastries though! happy hour (2 for 1) is between 4 and 7 and includes all drinks - even childrens milkshakes so worth having one (or 2) before leaving the pool to get ready for a night out. kamala - as most of phuket is serviced by what they call the taxi mafia - just over priced taxis. grab a taxi from the airport & it's baht. try to get their number to use again if possible. if not it's baht return journey from taxis near hotel.

Reviewed April 15, 2012

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9.0
Exceptional
Hong from Malaysia
Family with young children
Stayed 3 nights in December 2015

Comfortable place to stay for families”

Secluded location near Kamala Beach, conveniently located near to a few shops and eateries, well equipped room with good size.

Our team of 11 (comprising 6 adults and 5 boys) had a wonderful stay at Swissotel Resort Phuket. The lobby was well laid out, the pool area was beautifully landscaped with a great pool slide for the kids, and the Kids Room is well stocked for the kids to spend a few hours. Service is good too, as additional request for towels and pillow were promptly delivered. Additional mineral water were given too. Breakfast can improved, as the spread is quite limited. But overall, the cafe is comfortable and not too crowded. Although Swissotel is located a little off the main road, amidst the greenery, there are some shops and eateries just outside the hotel. The shops conveniently provide basic amenities such as titbits, toiletries and mineral water. Baan Mai Restaurant just down the access road provides a variety of cuisines, ranging from Thai to Western. It provides a decent meal without having to go out far. Travelling by cab or van can be quite expensive to Kamala Village or Patong. Swissotel is also near to the beach, just 5 to 10 minutes of leisurely stroll away. The sand is fine, the beach is very wide, quiet and serene. The kids enjoy playing on the sand and building sand castles. A very good place to spend the morning. All in all, our family had an enjoyable time there.

Reviewed December 16, 2015

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8.3
Excellent
Tracey from Australia
Family with young children
Stayed 8 nights in April 2013

Again a fantastic family holiday at the Swissotel”

Two bedroom suit - great for families with children. Friendly and helpful staff with good english. Queit location away from the hustle and bustle of Patong with a free shuttle if you wish to go in.

This was our third visit to Phuket, second to the Swissotel...we love it! Large spacious rooms(we had a two bedroom delux suite)so the kids can get some decent sleep whilst the parents can have their own space. Not on the beach front but only a short five miniute walk to beautiful Kamala beach which is sheltered and safe for little ones, plenty of sunlounges available(200bht/pair). The price for food and drink in the hotel is reasonable although there are plenty of cheaper options along the beach, Smile bar I would recommend for food and drink. The resort pool was clean with plenty of towels/lounges available, the kids love the water slide. Great gym,I should have used it more. We love the breakfast buffet, plenty of variety and regularly topped up. See you next visit Swissotel thanks for another great holiday :)

Reviewed April 29, 2013

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9.2
Exceptional
Zhou from Singapore
Family with young children
Stayed 3 nights in June 2016

Great fun for the kids, easy for the adults. Prompt and very helpful staff! ”

We stayed for 4 days and 3 nights and had a wonderful time. The hotel staff were prompt and very helpful. The front desk especially helped us a lot in terms of planning activities outside the hotel such as shows, elephant rides, travelling to other beaches and other parts of Phuket Island. The location at Kamala requires a bit of travel to other parts of Phuket as Kamala is a quiet little town. Other than the extra bit we spent on driving around, the vacation went off superbly. Thanks to all the staff at Swissotel who made our trip a breeze.

Reviewed June 20, 2016

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9.7
Exceptional
Jason from United States
Family with young children
Stayed 2 nights in June 2013

Would stay again”

Superior layout, child freindly and great food

It was rainy season in Phuket (June) so going to the beach can be tough. Staying at the Swissotel made everything much easier. The pool was wonderful, the housing was large and clean. The kids room had a wonderful staff and plenty of activities for my daughter. Therefore even though it rained during our three day stay, there was always something to keep us occupied. I would recommend both Swissotel and Kamala beach for those with young children.

Reviewed June 23, 2013

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10.0
Exceptional
Susan from Macau SAR, China
Family with young children
Stayed 6 nights in April 2018

Relaxing family holiday”

We really enjoyed our recent 6 night stay at Swissotel, Kamala beach. A short walk to the beach with blue sea and fine sand. Room was a two bedroom unit. Clean and well laid out. Would recommend going for first floor unless you don't mind balcony on the pool side with less privacy. Pool bar and restaurant has children's menu, but staff very accommodating. Friendly service but sometimes slower on the pool side, but if you're not in a hurry then it's no problem. Gym perfectly adequate with free weights, machines, yoga mats and trx. Kids club next door can drop off the kids for free or pay to do some activities, no obligation though. Spa very nice for massage and facial. Good service. A free restaurants nearby the hotel and cafe del Mar where you can get a sun bed and go in the pool for a minimum spend. Short taxi ride (15 minutes) to patong where there's a shopping mall and lots of restaurants. Overall, relaxing and easy going. We enjoyed our stay a lot!

Reviewed April 08, 2018

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Dear Susan Thank you very much for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a fantastic stay and thank you for taking time to share your experience with us. I have noted your feedback about the slow service at the pool. I do agree with you this is still not to my satisfaction as well but we are working on it to improve processes there to make the service faster. I am sorry for this experience. Once again thank you for staying with us and I hope to welcome you back anytime soon! Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Responded April 08, 2018
Kamala Phuket Suites & Resort (SHA Extra Plus)
9.0
Exceptional
Jordana from Australia
Family with young children
Stayed 6 nights in April 2012

Great sized rooms, intimate and easy place to stay”

Great sized rooms, friendly, helpful staff

We stayed at this hotel for 6 nights. It was a particularly easy place to be with young children if you can manage to secure a ground floor room. The 2 bedroom suites are a great size. I would definitely recommend the ground floor with young children. The food at the restaurant is good quality and reasonably priced. The cocktails could probably do with some improving but the happy hour from 4-7pm every night was still enjoyable. The pool is a good size but not massive however the water slide provided hours of entertainment. The beach is a 5-10 minute walk away but we got used to this and didn't mind it too much. Kamala beach was better than I was expecting. It is a lovely beach with deck chairs and umbrellas for rent a quite a few eating options. The service at the hotel was exceptional with the only negative ebing the staff at the kids club. They didn;t seem too thrilled to have kids there! On the whole I would definitely recommenc Courtyard but do keep in mind it is a small hotel so don't expect large lush grounds etc....

Reviewed April 18, 2012

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9.7
Exceptional
Benjamin from Singapore
Couple
Stayed 3 nights in August 2011

Beautiful Ambience with excellent service staffs”

Swimming pool area is tagged with a bar which allows you to have a drink after a swim. Clean and tidy suites. Excellent cuisine from the restaurant.

had an excellent stay at the courtyard. was treated with excellent hospitality from the service staffs that will go all out to ensure a pleasant stay. as it was our first trip to phuket, the staffs assisted us with my locations to visit and what are the to-dos. the suites are spacious and the balcony have an excellent view of the pool area. it is about a 10 minute walk to the nearest kamala beach but is quite a distance from the popular patong beach where all the sea activities and night-life is. usually the hotel will assist with the taxi bookings and will advise on the amount needed. if you are looking for a quiet getaway with your family or loved ones, this is the hotel for you.

Reviewed August 15, 2011

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9.0
Exceptional
John from Singapore
Couple
Stayed 4 nights in September 2012

Fantastic resort and service”

Swimming pool, happy hour, breakfast

We booked a one-bedroom deluxe suite for 4 nights. We were surprised upon checking-in that the room was huge. Room had a living room and a separate bedroom with 2 LCD televisions in total. Room had separate aircon controls for the living room and bedroom which was helpful. The room came with a balcony which I recommend staying on higher floors instead of ground level. There were no lifts in the hotel and it is a very nice and quiet location away from Patong. If you need to travel, I suggest renting a motorbike just outside the hotel or you can choose to take the taxi services as well. Breakfast everyday was very good with slight variation each day. One thing about the breakfast was that it was until 11am which is pretty cool. You could eat a late breakfast and skip lunch and have dinner somewhere else. The resort caters a lot to the family crowd from what we've observed. They had a decently large pool with a waterslide as well. Kamala beach would be quite disappointing unless you are a surfer. The nicer and cleaner beaches are still Patong and Karon from what we've experienced so far. All in all, I would definitely come back to stay here again. It was a great and relaxing experience. Just a last note, staff service was excellent in all aspects.

Reviewed October 04, 2012

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8.8
Excellent
Colin from Australia
Family with young children
Stayed 7 nights in October 2016

Excellent Stay”

Suite was very spacious and clean with nice wood panel floors. The hotel is dated in its decor but was very well maintained. Staff were friendly and helpful, always available. Kids room was clean, fun and well staffed. Buffet breakfast had a good assortment and was always well stocked. Located at the north end of Kamala beach it is a little isolated compared with our other stays in Phuket. On the other hand the beach is less crowded and there are plenty of taxis and tuk-tuks at the hotel. The walk to Kamala city takes about 1 hour with a 4 year old. Overall, would definitely recommend.

Reviewed November 06, 2016

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8.8
Excellent
Daniel from United Kingdom
Group
Stayed 3 nights in October 2017

Nice resort hotel that has seen better days”

This is a full resort complete with massive pool (+ pool bar) amazingly big rooms and fairly luxurious surroundings. The hotel is quite dated however and good have been better maintained as it is in obvious need of a renovation. The rooms are wonderful (although our bathroom had a bit of a wobbly sink and was rather small given the huge size of the room/living room), the pool is fantastic and has the best water slide I've seen outside of a theme park and gym is quite good too. Kamala beach is fairly nice for beaches on the north of the island (probably the best after the finer sand beaches in the south like Kata/Karon) and for Phuket is fairly clean, although there were works going on at Cafe Del Mar which were a bit intrusive. Staff are friendly and helpful. Breakfast is overpriced and a bit mediocre. Location is fairly remote and quiet but would definitely recommend for a family with a car (there are a few local shops/restaurants next to the hotel but the nearest ones apart from these are not really walkable)

Reviewed October 23, 2017

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Dear Daniel Thank you very much for staying with us at Swissotel Resort Phuket Kamala Beach. I am glad you have had an enjoyable stay with us and thank you for taking time to let us know your feedback. Yes I do admit that our bathrooms of our 2-bedroom suites are a bit small. Unfortunately there is little we can do at this stage about it. I have noted your feedback about the breakfast. We are currently working together with our F&B team to create a new breakfast experience which will be soon available for our guests. Our location is quite accurately marked here on Agoda, so all our guests are very well aware. It is only about 10-15 minutes walk to Kamala Beach and only 20 minutes drive to Patong. We are offering a daily shuttle service to Patong for our guests. Once again thank you for staying with us and I hope to welcome you back anytime soon! Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

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Kamala Phuket Suites & Resort (SHA Extra Plus)
9.2
Exceptional
AZMY from Singapore
Family with young children
Stayed 2 nights in December 2016

Relaxing in the Sun @ Swissotel Kamala ”

Hotel has a chalet and family oriented feel. The beach in Kamala is not as crowded as Patong. Beautiful place for families to rest and relax. Facilities like Kid's World and playground keep the young ones occupied. The slide in the pool was another added attraction for the children. There is a shuttle service to Patong beach at the hotel but restricted to 2 shifts per day only. Would have been better if there were more time slots available. Hotel food was good but should cater for Halal food as there is a sizeable number of Muslims in Phuket and Muslim visitors from SEA and the Middle East. The location is also very near to Phuket Fantasea which is great as visitors don't have to travel far after the show ended. Will come back again and recommend friend and relatives....

Reviewed December 14, 2016

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7.7
Very good
Todd from United States
Couple
Stayed 4 nights in August 2015

Good Choice”

Nice location

It’s my first stay at Swissotel Resort. I have stayed in Kamala Bay over ten years ago before the tsunami struck about eleven years ago. The Swissotel is located up high on the ridge away from the sea. This is a safe location and I could sleep well at night. The resort provided transportation to Patong Beach twice a day. I used this shuttle since it’s much cheaper than a taxi. I liked the room up on the third floor. I walked down to the beautiful beach several times. I liked the area around the hotel for it's privacy. The pool is very nice with a water slide. The gym was also good and I used it almost daily. Pool bar and restaurant were both very good. It’s not far to Kamala Town with restaurants and shopping. The quiet area is very peaceful at night and lack of noise make it a good relax. The hotel is usually full of tourists. The rooms are nice and very comfortable. Room service is good and fast to respond. The bed is very comfortable as well. Staff are friendly and speak English very well. They always greet guests and do a nice job. Customer service is a high point. The best thing about this hotel is it's close to the beach area and not far from town. It’s sometimes booked to capacity due to large tour groups in Kamala Bay. The restaurant is very good and room service is good. Breakfast is good and they serve a large delicious selection of foods both Thai and western. I would recommend this hotel over many other hotels in Kamala Bay. An excellent location the relax and enjoy your family time.

Reviewed August 30, 2015

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10.0
Exceptional
Soraya from Qatar
Family with teens
Two Bedroom Pool Terrace Suite
Stayed 3 nights in February 2019

Nice 2 BR suite for family stay!”

Stayed for 4 days with family of 5( kids ages 9,12,14). Front desk helped us to organize excursions . Pros- 2 BR suite with kitchenette. Big, open living space to spread out. Couch can be made into a day bed. Our room opened on ground floor with easy access to pool. Many daily activities for kids and adults Pool slide was fun for all ages. Bikes for rent on the property. Could not hear any noise from pool or next door rooms from our room. Local restaurants within walking distance. We tried Baan Mai- extensive selection of Thai food and pasta/pizza too. Taxi service located outside and was readily available at rates that were competitive ( and cheaper than using Grab app). Cons Had to cross road to get to Kamala beach. Sometimes there was a crossing guard to help with this. We didn’t have a problem. Bathroom was small for our family of 5( not much counter space). Overall, we made the right choice to stay here. Family friendly resort and town.

Reviewed February 15, 2019

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Dear Soraya, Thank you very much for taking the time to write about your great experiences stay at Swissotel Resort Phuket kamala Beach. We are very happy to hear that you had a very nice time staying with us. We look forward to welcome you here soon. Best regards, Suthatip Janiad Asst.Guest Experience Manager Swissotel Resort Phuket kamala Beach

Responded February 17, 2019
Kamala Phuket Suites & Resort (SHA Extra Plus)
10.0
Exceptional
Mellissa
Family with teens
Stayed 7 nights in October 2018

Great family holiday ”

Just had the best family Holiday at Swissotel Kamala Beach, the pool was so close to our room and loved the size of the resort you did not have to go far to use facilities. Loved the laid back vibe of Kamala Beach compared to Patong. A special mention to Kit at the restaurant he made breakfast great everyday.

Reviewed November 02, 2018

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Dear Melissa, Thank you very much for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a great family stay with us and thank you for sharing your experience with us! Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Responded November 17, 2018
Kamala Phuket Suites & Resort (SHA Extra Plus)
8.8
Excellent
Ravindran from India
Family with young children
Stayed 3 nights in October 2017

Overall nice experience with some negatives”

We stayed here for 3 nights in 2 bedroom deluxe suite. Overall it was a great experience! Pros: Nice clean, big room with pool view. Good room service. Very good breakfast menu. Dinner buffet was good. Kids club, Swimming pool & gym facilities were nice. Outside the hotel there is a convenience shop, restaurant, tuk tuk & taxi service. Free buggy to Kamala beach. Very near to Fantasea. Very calm area Cons: The hotel does not have elevator, so it was very painful to climb 4 floors all the time. 1 bathroom for 2 bedroom suite.

Reviewed October 21, 2017

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Dear Ravindran Thank you very much for staying with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that you have had a nice experience with us and thank you for letting us know your feedback. Yes unfortunately we do not have elevators in the building due to the special architecture. The positive side is that all our rooms have pool and garden view on both ends of the rooms, always only 8 rooms share a private corridor/entrance and each room features a large poolside balcony. Once again thank you for staying with us! Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Responded November 06, 2017
Kamala Phuket Suites & Resort (SHA Extra Plus)
7.7
Very good
Marialine from Belgium
Family with young children
Stayed 3 nights in July 2012

Almost a 4* hotel...”

Very big rooms, but tiny bathroom

I staid with my 2 kids for 4 days at this resort and had a fairly good time. What was good about this hotel are the size of the rooms, the relaxed breakfast/dining zone and the service. What was not so good are the location, the size of the bathroom and the darkness of the rooms. Check-in is only at 3pm so we had to wait 2 hours for our room, but were served refreshments in the lobby. We booked a pool access room but unlike other hotels this means just a room on ground floor level close to the pool not a room with direct access to pool. The room had 2 bedrooms, a kitchen, a big lounge, 3 TVs but unfortunately the smallest shower room I have seen for a long time. Also the curtains of the main window had to be closed every time somebody used the bathroom. The room had very little natural daylight coming in, which made the room quite dark. The breakfast was good and quite extensive, but note that there was no smoked salmon, no muesli, no low fat options and a very limited choice of cheese. The hotel also has a very relaxed pool bar with 2 hours of Happy Hour every day. The location of the hotel is bad if you don't have your own transport because Kamala beach is not the most beautiful of beaches in Phuket. It has coarse sand and is not as well kept as Kata beach. However, the hotel is within driving distance of Laem Singh beach and Surin beach which are beautiful. Surin is also excellent for evening dining on the beach. Both my son and I got food poisoning whilst we were there, but cannot guarantee it was from the food in the hotel. We had to call a private doctor which was expensive. We paid 10,000 baht for 2 consultations with medication. The hotel also made sure they looked after us after they knew we were sick. The food and beverage manager came to the room on a regular basis to offer us light food options in order to get better. They really went out of their way to make us feel better. Overall, we had a pleasant and relaxed stay but I think Phuket has bett

Reviewed July 25, 2012

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10.0
Exceptional
Ahmad from Singapore
Family with teens
Stayed 2 nights in December 2013

superb”

Relax, comfortable and quiet

We love this hotel and we would return back for sure. We were here previously in Dec 2012 when it was called Marriot at the Courtyard. Now it is Swisshotel. At check-in, staff received us as though we were here only last week. Our rooms were upgraded to 3-bedroom and we got a very nice 3rd floor unit near the corner of the hotel and our balcony faces the hills at Kamala. Breakfast were superb! The gym, the equipment and the ambience to work out at any time of the day is so motivating. Kamala beach as usual is ever so beautiful and relaxing to be. Check-out formality was done in seconds! We would come back again to this hotel for sure.

Reviewed December 17, 2013

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8.4
Excellent
Heryah from Singapore
Family with young children
Stayed 7 nights in March 2016

Family friendly hotel”

Stayed for 8 days. The hotel location is 5 mins to Kamala Beach. The beach is beautiful. The kids enjoyed themselves tremendously. There's food easily available at the beach. The staff overall are great except the F&B breakfast staff. The F&B breakfast staff were not as friendly except Leo. He was fantastic! The recreation manager Yahya was superb too! We felt welcome and will definitely come back again. If Swissotel could have some halal menu that caters to Muslim guests that would be perfect!

Reviewed March 26, 2016

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10.0
Exceptional
Gemma from United Kingdom
Family with young children
Stayed 10 nights in February 2018

Exceptional”

Such a fabulous hotel, really friendly staff, great kids world, fun pool slide for kids, good location. 5 min walk to beach Plenty of taxi, tuk tuk and a Swissotel golf cart which the kids loved to the beach. Safe, clean, staff uber friendly We didn’t eat at hotel as we love to explore 2 bed suites really big and spacious Young family with 3 under 6 Kids eat free under 7 if you do eat though? Great little shop 1 min walk away for all your needs Replenished water bottles each day Microwave for babies bottles We went poolview def better Superb!

Reviewed March 02, 2018

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Dear Gemma Thank you very much for staying with us at Swissotel Resort Phuket Kamala Beach. Happy to hear that you have had a fabulous time at our hotel and thank you for letting us know your experience! Looking forward to seeing you soon again in Phuket. Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach

Responded March 03, 2018
Kamala Phuket Suites & Resort (SHA Extra Plus)
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