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The Apurva Kempinski Bali
The Apurva Kempinski Bali
The Apurva Kempinski Bali
The Apurva Kempinski Bali
The Apurva Kempinski Bali
The Apurva Kempinski Bali
The Apurva Kempinski Bali

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9.2

Exceptional

1,996 reviews

1,996 reviews

View38
Breakfast29
Housekeeping24
See map

9

Exceptional

Location rating score

Exceptional location - 520 meters to the beach
Parking
FREE
Popular landmarks
Nusa Dua Beach 4.3 km
Waterbom Bali 12.2 km
Kuta Beach 12.3 km
Sanur Beach 13.4 km
Uluwatu Temple 14.3 km
Seminyak Beach 16.8 km
Tanah Lot Temple 26.9 km
Sacred Monkey Forest Sanctuary 34.7 km
Campuhan Ridge Walk 36.3 km
Tegallalang Rice Terrace 44.4 km
Nearby landmarks
Hilton Bali 510 m
Hilton Beach 520 m
Road is broken, only walking and motobikes possible 1.4 km
Geger Temple 1.4 km
Gala Viewpoint 1.4 km
Mulia Beach 1.5 km
Iridium Spa 2.1 km
Bali National Golf Club 2.2 km
Timbis Beach 2.4 km
Not worth it. View on construction 2.5 km

The Apurva Kempinski Bali

Jalan Raya Nusa Dua Selatan, Sawangan, Nusa Dua, Bali, Indonesia, 80361 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Nusa Dua part of Bali, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sacred Monkey Forest Sanctuary. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In light of the evolving situation of COVID-19 in Indonesia and emphasizing on government regulation, some of the facilities at the resort are temporarily closed. This measure is implemented as an effort to protect our guests and employees and will be adjusted as required."

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Spa

Front desk [24-hour]

Luggage storage

This property is in high demand!

18 travelers have booked today.

Value for money8.8
Distance to city center16 km
Location rating9.0
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport10.4 km

Rooms available at The Apurva Kempinski Bali

The Apurva Prestige Suite
...
  • Room size: 200 m²/2153 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
The Apurva Prestige Ocean Suite
...
  • Room size: 200 m²/2153 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Room King
...
  • Room size: 65 m²/700 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Lagoon View King
...
  • Room size: 80 m²/861 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Cliff Private Pool Ocean Junior Suite
...
  • Room size: 100 m²/1076 ft²
  • Ocean view
  • 1 king bed or 2 single beds
Enter dates to see prices
Sriwijaya Two-Bedroom Villa
...
  • Room size: 195 m²/2099 ft²
  • Garden view
  • 2 single beds & 1 king bed
Enter dates to see prices
Ocean-Front Prestige Suite
...
  • Room size: 200 m²/2153 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Singhasari One-Bedroom Villa
...
  • Room size: 202 m²/2174 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Majapahit Three-Bedroom Villa
...
  • Garden view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Grand Deluxe Ocean Court King
...
  • Room size: 65 m²/700 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Apurva Kempinski Bali?

Check-in is from 03:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Apurva Kempinski Bali?

The Apurva Kempinski Bali is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 660000 IDR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Apurva Kempinski Bali also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, The Apurva Kempinski Bali has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Bali with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at The Apurva Kempinski Bali?

Wake up to a great buffet breakfast at The Apurva Kempinski Bali. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 350000 IDR for adults and 300000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at The Apurva Kempinski Bali?

The Apurva Kempinski Bali features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at The Apurva Kempinski Bali?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Apurva Kempinski Bali. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at The Apurva Kempinski Bali?

On-site venues and convenient event services make The Apurva Kempinski Bali an ideal choice for hosting events such as corporate events, conferences and meetings. The 4 venues can accommodate up to 560 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Apurva Kempinski Bali?

The Apurva Kempinski Bali does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby The Apurva Kempinski Bali?

The Apurva Kempinski Bali’s neighborhood is Nusa Dua which includes popular restaurants such as Izakaya by OKU, Koral Restaurant and Bejana Restaurant at The Ritz-Carlton, Bali.

What popular shopping places are close to The Apurva Kempinski Bali?

The Apurva Kempinski Bali is located in Nusa Dua area which features shopping places such as Bali Collection and At the Corner.

What are popular attractions near The Apurva Kempinski Bali?

The Apurva Kempinski Bali’s location in the Nusa Dua neighborhood makes it close to famous attractions including Geger Temple, Iridium Spa and Puja Mandala Worship Complex.

What popular beaches are close to The Apurva Kempinski Bali?

The Apurva Kempinski Bali’s Nusa Dua neighborhood also includes Nusa Dua Beach, Hilton Beach and Sawangan Beach.

What popular natural sightseeing spots are close to The Apurva Kempinski Bali?

The Apurva Kempinski Bali’s nearby natural sights include PADI Hammerhead Bali Dive located in the same Nusa Dua area.

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Explore the neighborhood

What people love about The Apurva Kempinski Bali

  • 9.6

    Exceptional
    Staff 

    "Great location and incredibly attentive staff."

    steven

    |

    August 13, 2022

  • 10

    Exceptional

    "Massage, yoga, breakfast, beach and everything was just great."

    CHEE

    |

    August 13, 2022

  • 10

    Exceptional

    "The best hotel in Nusa Dua"

    Chew

    |

    August 10, 2022

Overall rating:

9.2

Exceptional
1,996 reviews
Cleanliness
9.5
Facilities
9.5
Location
9.0
Read all reviews >
What travelers say they love:
Nice hotel, friendly and helpful staff, many facilities.
Alfred from Indonesia
Family with young children
More about The Apurva Kempinski Bali

More about The Apurva Kempinski Bali

The Apurva Kempinski Bali

The Apurva Kempinski Bali is a smart choice for travelers to Bali, offering a relaxed and hassle-free stay every time. Lose yourself amidst the natural charm of the sea with a stay at The Apurva Kempinski Bali.
The superior services and facilities offered at The Apurva Kempinski Bali will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Bali can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The resort's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at The Apurva Kempinski Bali.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The resort is entirely non-smoking.
Guests are guaranteed a comfortable stay while at The Apurva Kempinski Bali. To enhance your stay, some rooms at the resort come with linen service, blackout curtains and air conditioning. The specially-designed rooms at The Apurva Kempinski Bali offer more than one layout option, including rooms that have separate living room and balcony or terrace. Some rooms have cable TV to keep guests entertained.
You may be assured to know that bottled water, a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at The Apurva Kempinski Bali, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the resort. Once there, be sure to check out bar for some in-house nighttime fun.
The Apurva Kempinski Bali promises you a fun-packed holiday with a variety of activities and facilities. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, salon and spa. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps.
With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like non-motorized water sports. You won't need to go far to experience fun water sports, with the convenience of canoes provided. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

Venture outside the resort and explore Bali. Sometimes the best vacation days are spent doing nothing. With Kuta Beach located 13.1 km away, you can turn a sunny day into a perfect chill out with sand and surf.

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Amenities and facilities
Exceptional
Facilities

9.5

Most talked about facilities

Breakfast

7 mentions

Swimming Pool

7 mentions

Beach

3 mentions

Housekeeping

3 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • Indonesian
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Fitness center
  • Garden
  • Massage
  • On-site entertainment
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Kids club
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mirror
  • Non-smoking
  • Scale
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Towels
  • TV [flat screen]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Izakaya by Oku

  • Cuisine: Japanese

Koral Restaurant

  • Cuisine: Seafood

Reef Beach Club

  • Cuisine: Asian, International

Selasar Deli

  • Cuisine: Indonesian

Pala Restaurant

  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte
Location
Jalan Raya Nusa Dua Selatan, Sawangan, Nusa Dua, Bali, Indonesia, 80361
Exceptional
Location

9

Airports

  • Ngurah Rai International Airport (DPS)
    10.4 km
  • Banyuwangi Airport (BWX)
    112.0 km

Public transportation

  • Tegal Sari Bus Terminal
    18.4 km
  • Bemo Kreneng Bus Terminal
    19.1 km

Hospital or clinic

  • Rumah Sakit Umum Surya Husadha Nusa Dua Hospital
    2.6 km

Shopping

  • Bali Collection
    3.3 km

Convenience store

  • Circle K
    2.6 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Nusa Dua Beach
    4.3 km
  • Waterbom Bali
    12.2 km
  • Kuta Beach
    12.3 km
  • Sanur Beach
    13.4 km
  • Uluwatu Temple
    14.3 km
  • Seminyak Beach
    16.8 km
  • Tanah Lot Temple
    26.9 km
  • Sacred Monkey Forest Sanctuary
    34.7 km
  • Campuhan Ridge Walk
    36.3 km
  • Tegallalang Rice Terrace
    44.4 km

Nearby landmarks

  • Hilton Bali
    510 m
  • Hilton Beach
    520 m
  • Road is broken, only walking and motobikes possible
    1.4 km
  • Geger Temple
    1.4 km
  • Gala Viewpoint
    1.4 km
  • Mulia Beach
    1.5 km
  • Iridium Spa
    2.1 km
  • Bali National Golf Club
    2.2 km
  • Timbis Beach
    2.4 km
  • Not worth it. View on construction
    2.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Infant 1-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:30

Getting around

  • Airport transfer fee660000 IDR
  • Distance from city center16 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)350000 IDR

The property

  • Number of bars/lounges3
  • Number of restaurants3
  • Number of rooms 475
  • Year property opened2019
Property announcements

Nyepi Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels.
Dates affected: March 17, 2018 | March 7, 2019 | March 25, 2020 | March 14, 2021 | March 3, 2022 | March 22, 2023

In light of the evolving situation of COVID-19 in Indonesia and emphasizing on government regulation, some of the facilities at the resort are temporarily closed. This measure is implemented as an effort to protect our guests and employees and will be adjusted as required.

Reviews of The Apurva Kempinski Bali from real guests

Provided by verified guests of Agoda
9.2
/
10
Cleanliness9.5
Facilities9.5
Location9.0
Service9.4
Value for money8.8
High score for Bali
Rating
9+ Exceptional (384)
8-9 Excellent (66)
7-8 Very Good (43)
6-7 Good (14)
<6 Below Expectation (23)
Time of the year
Mar - May (116)
Jun - Aug (132)
Sep - Nov (107)
Dec - Feb (175)
All guests (1,248)
All room types
All languages

Show reviews that mention 

Showing 530 verified guest comments
12345
10.0
Exceptional
henny from Indonesia
Family with young children
Grand Deluxe Room King
Stayed 3 nights in August 2019

Amazing stay”

The first time we arrived, the staff welcomed us in the most friendliest way. They served us with welcome drink, they took us to our room using a buggy car. Insane (awesome)! The view of the hotel is amazing. The pool is so big, you can relax n enjoy the ocean as well. The pool staff gave us drinks n pudding, so yummy and refreshing. They serve various menu for breakfast you can choose from. One morning, I asked the staff at dessert section to peel n cut the mangoes I bought from outside, and they said OK. Wow, the level of customer service they provide here is really satisfying The room is very clean n spacious. Gotta love the bathroom with all their amenities. Overall we had the best family holiday ever. My kids just love it, they want to come back here next time we visit Bali. The Apurva Kempinski, thank you so much for the pleasant experience you gave us. Hope to see you again soon.

Reviewed August 15, 2019

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Dear henny, It was our pleasure to provide you and family with the warmest Balinese hospitality during your stay here at The Apurva Kempinski Bali. We are thrilled to learn that your overall experience was exceptional and exceeded your expectations. Reading through your feedback make us believe that we are on the right track of the high service standards or service philosophy that we enliven. The entire team and I certainly hope that future plan will bring you back to stay with us for another astonishing resort experience. Sincerely yours, Vincent Guironnet General Manager

Responded August 17, 2019
The Apurva Kempinski Bali
8.8
Excellent
Veny from Indonesia
Family with young children
Grand Deluxe Twin Room
Stayed 3 nights in April 2019

Magnificent Hotel”

Apurva is just newly build hotel with outstanding facilities, but because its not ready yet, so for the kids club still using temporary room, same with the spa facilities, its still using temporary room, so there is no hot and cold tub. But overall its really a nice family hotel with their own beach. For the area, its nusa dua, but the other side nusa dua, so a bit far from nusa dua crowed place like bali collection and others cafe near nusa dua.

Reviewed July 08, 2019

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8.8
Excellent
Craig from Australia
Family with young children
Deluxe Lagoon View King
Stayed 3 nights in April 2019

Great new hotel, has a few teething issues that needs sorting.”

Pros: Great Hotel and location in Nusa Dua, Facilities new and clean, Laguna room has all the features and large. Food from the *only* restaurant was lovely and high quality. In room dining also high quality and reasonable price for a 5 star hotel. Would stay again providing the issues we encountered are rectified. Cons: Service throughout our stay on multiple occasions was very very slow. a) On arrival no-one to greet/unload taxi. Perhaps a call from front gate to concierge to let them know someone is checking in. Once checked in it required 2 phone calls to concierge to find out where our bags were. 40mins to bring bags from reception to our room. Same issue when checking out. b) We watched 2 families leave before the final part of their meals arrived . We had similar issues. Ordered coffee, coffee arrived and was 15min before milk followed at which time our coffee was cold! A simple orange juice took 15min. Not a huge issue but it all adds to the experience.

Reviewed May 01, 2019

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Dear Craig, We thank you for sharing your experience to this community and we apologize for the disappointment you faced during arrival and departure. We have taken your comments seriously and addressed to relevant department for an improved guest experience in the future. On a more positive notes, we are thrilled to read that you loved some aspects of The Apurva Kempinski Bali, such as our Grand Deluxe Lagoon Room and the food quality at the Pala Restaurant. We look forward to welcoming you back at the resort should you visit Bali again in the near future. Warm regards, Vincent Guironnet General Manager

Responded May 26, 2019
The Apurva Kempinski Bali
9.6
Exceptional
Kennard from Indonesia
Couple
Grand Deluxe Ocean Court King
Stayed 2 nights in January 2021

One of the best hotel! ”

Totally awesome experience in Apurva Kempinski Bali, the room, facilities, and especially staff are very helpful and kind. Thank you very much!

Reviewed January 24, 2021

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Dear Mr. Kennard, Thank you for sharing your feedback. We are thrilled to learn that your overall experience was excellent and that you found The Apurva Kempinski Bali fascinating. The entire team are looking forward to welcome you back should your future plan brings you to the finest address in Nusa Dua. Warm regards, Vincent Guironnet General Manager

Responded January 24, 2021
The Apurva Kempinski Bali
8.8
Excellent
Dwi from Indonesia
Couple
Grand Deluxe Room King
Stayed 3 nights in February 2020

Beautiful Posh hotel in Nusa Dua”

The hotel was super beautiful and the lobby entrance was like a luxurious Javanese castle! Staffs were very nice, attentive and helpful. Room size was big and the design was unique. Food was good especially the Izakaya by Oku. Overall, I like the hotel very much. Downside: Found quite a lot of insects (ants, drain fly, mosquito, etc.) Understood that Bali was a tropical island and insects were common there, but I had been to the neighboring hotels and the others managed to control the pest very well. Thus, I expected Apurva could do the same.

Reviewed February 20, 2020

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Dear Dwi, Thank you for sharing your impression on The Apurva Kempinski Bali. We are dleighted to read that you found our resort astonishing in many aspects, from the lobby that reflects the grandness of Indonesia craftmenship, to the heartfelt hospitality of the entire staff. Kindly be assured that we have took your feedback on board and discussed with relevant department to take corrective actions. We look forward to welcoming you back to our resort. Warm regards, Vincent Guironnet General Manager

Responded February 21, 2020
The Apurva Kempinski Bali
9.6
Exceptional
Ivan from Indonesia
Family with young children
Grand Deluxe Ocean Court King
Stayed 2 nights in September 2019

What a majestic hotel!”

The online review (pictures & videos) don't do it justice, you have to come & see for yourself to comprehend how huge & amazing the place is. I mean just the lobby itself is incredible, and the view from the lobby balcony looking down to the hotel building & the sea is spectacular! We stayed in the Grand Deluxe Ocean Court King with a connecting room for our kids, love the room size & its features, great breakfast, and Apurva is still in soft opening stage so it's quite & we didn't see many other guests around, which is awesome!

Reviewed September 22, 2019

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8.4
Excellent
Patawee from Malaysia
Couple
Grand Deluxe Room King
Stayed 4 nights in March 2020

Night in Kempinski Bali”

It was the second visit at Kempinski Bali. Love the hotel environment. It is fantastic. The staff was friendly and service was improve from the first visit. Restaurant now open especially for Koral restaurant. It was very nice. It should have offered a la carte menu for additional menu variety. The spa had opened and spa room and massage was good. The staff at the spa could be more attention to the customer. When we arrived. The staff was no attented to us and keep on the phone call. The room was good but have issue with the hot water on the first night but it was solved after we raise the issue. The manager was very good at follow up with us if not mistaken her name is “Sara”. Thank you for your assistance. The housekeeping had much to improve on room cleanliness. They did not attend to clean the room on time. The floor was not dry properly. There is a bug left dead for at least 2 nights. Overall, i had good experience with the hotel and definitely revisit for the third time.

Reviewed March 07, 2020

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Dear Patawee, Thank you for sharing your experience. Having read thoroughly your comments, we regret to learn that there were some aspects of our services and facilities that did not up to your expectations when staying at The Apurva Kempinski Bali. We apologise for the service lapses that you encountered. Rst assured your feedback have been discussed and followed up. We hope that we will have opportunity to restore your trust to us in the near future. Sincerely yours, Vincent Guironnet General Manager

Responded April 02, 2020
The Apurva Kempinski Bali
8.4
Excellent
Tony
Couple
Junior Suite Ocean Front
Stayed 4 nights in December 2019

Luxurious and relaxing”

My wife and I booked the oceanfront junior suite with private pool and it was definitely worth it. We especially love getting to know the staff and receiving recommendations from them on what to enjoy in South Bali. Apurva is a relaxing hotel with plenty amenities to enjoy if you get access to the Cliff lounge. One recommendations would just be to expand the seating in Cliff Lounge, there was one morning during breakfast that we needed to wait to find seating. During tea time and complimentary hours, lounge chairs on Floor 9 were also limited. Overall, we thoroughly enjoyed our stay at Apurva.

Reviewed January 10, 2020

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Dear Tony, Thank you for staying with The Apurva Kempinski Bali during your visit to Bali. It’s nice to know that you were impressed with the Ocean Front Junior Suite and that your overall experience has met your expectations. We hope to welcome you back at the resort in the near future. Regards, Vincent Guironnet General Manager

Responded April 03, 2020
The Apurva Kempinski Bali
10.0
Exceptional
Nhazzla from Indonesia
Couple
Room Assigned on Arrival
Stayed 2 nights in January 2021

Amazing Hotel !”

I was amazed since I got off a car at the lobby. They have magnificent gigantic luxury lobby. All staff are very attentive, they escort us until our room while explained all the facilities. Its a must do indeed otherwise you might lost at the hotel. Health protocol is very strict as well all staff wear masks and gloves. No outside food allowed to prevent virus spreading, you can not order go food. Either you eat at the hotel restaurant or go outside. They have magnificent swimming pool as well and the water is warm! How great is that ? Breakfast at Pala Restaurant is the best! Lots of food variety and taste good as well ! I love every details of this hotel they spoiled your eyes and provide great services. I would definitely come back and stay longer at Apurva! Hope they can give us special treats again when we come back. Thank you!

Reviewed January 06, 2021

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Dear Ms Nhazzla, Thank you for taking the time to share your experience with us. We are thrilled to learn that you felt pampered by the services and hospitality delivered by our team. I am also delighted to read that you appreciate our health and safety protocols that aims to protect the health and well-being of our guests. Thank you for the recognition given. We certainly look forward to welcome you back to our resort. Warm regards, Vincent Guironnet General Manager

Responded January 07, 2021
The Apurva Kempinski Bali
10.0
Exceptional
Inge from Indonesia
Group
Grand Deluxe Lagoon Room Twin
Stayed 1 night in October 2019

The service was very excellent”

I got some little accident by myself, but the staff was very helpful, they even got me some medicine in the middle of the night. The day after, not just one person but a few staff ask me how was my condition, and keep asking me if i need their help or anything else. Thank you so much apurva team!!!

Reviewed October 10, 2019

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Dear Inge, Thank you for sharing such an amazing review of your stay and we appreciate the kind words of the heartfelt hospitality shown by our team. Feedback like this will encourage our staff members even more determined to seek further ways to improve the service levels we are giving to our guests. Warm regards, Vincent Guironnet General Manager

Responded October 21, 2019
The Apurva Kempinski Bali
9.6
Exceptional
Vionna from Indonesia
Couple
Grand Deluxe Room King
Stayed 1 night in September 2019

one heck of an experience ”

the hotel itself is magnificent! I would recommend everyone that’s going to bali to stay at least one night in apurva. Room was big & spacious, got a nice view from the bathtub, staffs are very friendly & helpful, breakfast was good, in short I really enjoyed my stay here, no regrets & worth every penny.

Reviewed September 27, 2019

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9.2
Exceptional
rheza from Indonesia
Family with young children
Grand Deluxe Twin Room
Stayed 4 nights in June 2019

Great beach front luxury hotel in Nusa dua area”

Great brand new property in Nusa dua area... nice rooms.. great facilities.. great staff and service.

Reviewed June 21, 2019

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10.0
Exceptional
fernando from United States
Family with young children
Grand Deluxe Ocean Court King
Stayed 1 night in September 2020

Best hotel I’ve ever stayed in hands down”

The title says it all. Best hotel i’ve ever stayed in. Why? Where do i begin. Amazing breakfast? (Buffet style) Yes Spacious room? Yes (I had the lagoon room and the deluxe suite room. Stayed for 2 nights) Amazing exterior and interior of the resort? Yes Adult and kid friendly swimming pools? Yes Playground for kids? Yes Amazing staff and service? Yes Free water and food waiting outside? Yes Valet? Yes Kids center (where they can babysit your kids). Yes Private beach? Yes Hundreds of lounge chairs? Yes Waterfall steps? Yes Beach towels? Yes Free buggy service? Yes Free canoeing?? Yup I stayed in oct 2020. Definitely recommend. Every other hotel i go to pales in comparison. This is the pinnacle of modern resorts. Thank you kempinski group for taking the time and care to design such a magnificent piece of beauty.

Reviewed January 09, 2021

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Dear Mr. Fernando, It has been our pleasure to welcome you to The Apurva Kempinski Bali. Your warm and detailed feedback motivates our team further and we hope to provide you with a special experience each and every time you visit us. We look forward to create another wonderful memories should you visit the finest address in Nusa Dua. Warm regards, Vincent Guironnet General Manager

Responded January 10, 2021
The Apurva Kempinski Bali
9.2
Exceptional
Randolph from Indonesia
Couple
Cliff Private Pool Junior Suite
Stayed 2 nights in September 2019

Amazing and Admirable hotel to be stayed ”

A nice hotel along with friendly staff and perfect hospitality. During our stay, started from check in up to check out , all things were handled with care with smiling face on each staff. Breakfast menu and room cleaness met our expectation. A suggestions only if possible, room slippers should be more elegant by means of using Bali culture. Overall comment, the hotel was well design and convenience to stay

Reviewed September 30, 2019

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8.0
Excellent
Angelina from Indonesia
Family with young children
Grand Deluxe Room King
Stayed 1 night in October 2019

group amily trip”

honestly I was very disappointed with the facilities in the suite room. when I entered the room there were many puddles due to AC damage. for the suite category I also did not get a welcome drink or even snack. . I was book grand deluxe room through agoda and make aditional junior suite ocean view room direct in the hotel The size for a suite room is also not much different from the grand deluxe room. the difference is only in the private pool and little bit bigger for the sofa unfortunately the price we paid for the suite room category was not worth it. Compared to some hotels in the Nusa Dua area for suite room category the view of the rooms it is very beautiful, the concept of the hotel is also very good. I love it. i will come back soon but never in suite room. because it's not worth it at all you pay around IDR 8.000.000/night or 700 USD/ night . I suggest you to book grand deluxe room if you want to stay here. it's more worth it.

Reviewed October 08, 2019

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Dear Angelina, It was with regret to read that your experience with us was unsatisfactory. We are very sorry that you were exposed to an unexpected technical set-back in your room. Please rest assured that I am taking all relevant actions in order to ensure that this will remain to be an isolated glitch. With warm regards, Vincent Guironnet General Manager

Responded October 21, 2019
The Apurva Kempinski Bali
9.6
Exceptional
Rahmawati from Indonesia
Couple
Grand Deluxe Ocean Court Twin
Stayed 1 night in July 2019

new hotel in nusa dua area”

the new hotel in nusa dua area with beautiful view and bed so comfy and staff very friendly

Reviewed September 21, 2019

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10.0
Exceptional
Arifin from Indonesia
Couple
Grand Deluxe Room King
Stayed 1 night in October 2019

Very friendly staff, beautiful interior and surroundings. Very well architectured. ”

I decided to stay for a night for my honeymoon and requested an arrangement. It came out to be much more than expected. They served local spiced drinks, bath amenities, cakes and champange. Very well done Kempinski.

Reviewed October 22, 2019

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Dear Arifin, I am delighted to know that you chose us to celebrate such a special occasion and that our team were able to make truly exceptional from the day of arrival till the day you departed. We strive to deliver exceptional experiences to our guests and delighted that we succeed to do so on this occasion. I look forward to having the opportunity to welcome you back at the Bali finest address. Regards, Vincent Guironnet General Manager

Responded October 29, 2019
The Apurva Kempinski Bali
10.0
Exceptional
Jessica from Indonesia
Couple
Grand Deluxe Ocean Court Twin
Stayed 1 night in June 2019

Amazingly Beautiful Hotel”

Very quiet and beautiful hotel located in the edge of Nusa Dua next to Rich Charlton and Hilton. It has spacious room and attentive service. The pool and garden isnt crowded which is good. Maybe because it is still a new hotel. Every spot is carefully designed in which make this hotel very enjoyable to walk around.

Reviewed July 02, 2019

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10.0
Exceptional
Dyah from Indonesia
Couple
Grand Deluxe Room King
Stayed 1 night in November 2020

Best stay I ever had”

I came there kinda expecting much because of the many rave reviews about it, but I still got pleasantly surprised and Apurva was way beyond my expectations. It was great all and all, best service EVER (to the point I wonder how they train all of their employees), good food, beautiful views all over. I can't say much more, you should come here and see for yourself.

Reviewed December 03, 2020

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Dear Ms Dyah, Thank you for staying with The Apurva Kempinski Bali. It's with great delight to know that your experience was beyond your expectations. Our team always endeavor to deliver personalised service to all of our guests. We are looking forward to host you again in the near future. Warm regards, Vincent Guironnet General Manager

Responded December 03, 2020
The Apurva Kempinski Bali
8.0
Excellent
MATTHEW from Australia
Couple
Stayed 1 night in March 2019

Soft-opening only, but definitely soon-to-be the leading family resort in Nusa Dua”

We could feel that everything will be totally amazing, once it’s fully opened - so far though, sensational resort design, materials and quality staff that are well on there way to making a new, legendary property in Nusa Dua

Reviewed March 22, 2019

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Dear Matthew, Thank you for sharing your recent experience with us. We are thrilled to learn that you enjoyed our facilities and services. At The Apurva Kempinski Bali, the entire team is constantly striving to create for every guest a memorable experience of the finest Balinese hospitality. We look forward to having an opportunity to welcome you back in the near future. Warm regards, Vincent Guironnet General Manager

Responded March 25, 2019
The Apurva Kempinski Bali
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