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The Avenue Regent Hotel
The Avenue Regent Hotel
The Avenue Regent Hotel
The Avenue Regent Hotel
The Avenue Regent Hotel
The Avenue Regent Hotel
The Avenue Regent Hotel

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8

Excellent

279 reviews

279 reviews

Breakfast1
Shops1
Check in/Check Out1
See map

8.3

Excellent

Location rating score

Excellent location
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
M.G Road

50 m

Kairali

60 m

Shiva Organic Centre

170 m

See India Foundation

240 m

Maharashtra Super Market

240 m

Popular landmarks
Mattancherry

3.1 km

Paradesi Synagogue

3.1 km

Jew Town

4.0 km

Kerala Folklore Museum

4.0 km

Kerala Kathakali Centre

4.7 km

Closest landmarks
Soman's Dental Speciality Clinic

220 m

Cochin Hospital

220 m

Kotakkal

230 m

Mandoli Medicals

240 m

Durbar Hall Paid Car Parking

430 m

The Avenue Regent Hotel

39/2026, M.G. Road, Ernakulam, Kochi, India, 682036 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ernakulam part of Kochi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Chinese Fishing Nets. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Kochi

Front desk [24-hour]

Airport transfer

550 meters to public transportation

Currency exchange

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Spa

Front desk [24-hour]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Kochi every 19 minutes on Agoda.com
Value for money7.7
Distance to city center4.0 Km
Location rating8.3
Nearest airportCochin International Airport (COK)
Distance to airport23.6 km

Rooms available at The Avenue Regent Hotel

Very good
Room comfort & quality

8

Executive
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 double bed or 2 semi doub...
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Deluxe
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 double bed or 2 semi doub...
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Suite
...
  • Room size: 74 m²/797 ft²
  • City view
  • 1 queen bed
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Club Double or Twin Room
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 2 single beds or 1 double b...
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Executive Permier - Holidays
...
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    Superior Room
    ...
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      Executive Club Double Room
      ...
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        SUPERIOR 2 BEDS 2 TWIN BEDS
        ...
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          Room Assigned on Arrival
          ...
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            Single room - De Luxe
            ...
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              Frequently asked questions

              What time is check-in and check-out at The Avenue Regent Hotel?

              Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to The Avenue Regent Hotel?

              The Avenue Regent Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1900 INR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Avenue Regent Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Avenue Regent Hotel has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Kochi with private transportation, the hotel can arrange both taxis or car rental.

              Is breakfast offered at The Avenue Regent Hotel?

              Start your mornings right, with the continental and buffet breakfast options offered at The Avenue Regent Hotel.

              What are my dining options at The Avenue Regent Hotel?

              The Avenue Regent Hotel features 2 on-site restaurants for your dining convenience.

              What is the smoking policy at The Avenue Regent Hotel?

              The Avenue Regent Hotel does permit smoking in some areas and is not 100% smoke-free.

              What is the closest train, metro, or bus station to The Avenue Regent Hotel?

              The closest train, metro, or bus station to The Avenue Regent Hotel is Ernakulam Junction Railway Station, 540 m away.

              What restaurants are nearby The Avenue Regent Hotel?

              The Avenue Regent Hotel’s neighborhood is Ernakulam which includes popular restaurants such as Cocoa Tree, Mezzo and Springs.

              What popular shopping places are close to The Avenue Regent Hotel?

              The Avenue Regent Hotel is located in Ernakulam area which features shopping places such as LuLu Mall, Oberon Mall and Centre Square Mall.

              What are popular attractions near The Avenue Regent Hotel?

              The Avenue Regent Hotel’s location in the Ernakulam neighborhood makes it close to famous attractions including Kerala Folklore Museum, Marine Drive and Edappally Church Complex.

              What popular natural sightseeing spots are close to The Avenue Regent Hotel?

              The Avenue Regent Hotel’s nearby natural sights include Mangalavanam Bird Sanctuary, Net Park and SagaraRani cruise terminal located in the same Ernakulam area.

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              See map

              Explore the neighborhood

              What people love about The Avenue Regent Hotel

              • 8

                Very good

                "You guy really good services I just love everything."

                DIVYA

                |

                January 24, 2019

              Property ranking|Compared to 796 Kochi properties
              See all rankings
              Room comfort score
              8/10
              Room size
              47 sqm.
              Location score
              8.3/10
              Cleanliness score
              8/10
              Better than
              94
              %
              of Kochi properties
              Bigger than
              93
              %
              of Kochi properties
              Better than
              88
              %
              of Kochi properties
              Better than
              88
              %
              of Kochi properties
              Overall rating:

              8

              Excellent
              279 reviews
              Cleanliness
              8.0
              Facilities
              7.3
              Location
              8.3
              Read all reviews >
              More about The Avenue Regent Hotel

              More about The Avenue Regent Hotel

              The Avenue Regent Hotel

              Never miss a single attraction in Kochi when staying at The Avenue Regent Hotel. Getting around in Kochi is easy when staying at this hotel, strategically placed right in the heart of the city. Explore the genuine Kochi that most travelers never see, with a stay at The Avenue Regent Hotel -- located only 5.1 km from Chinese Fishing Nets.
              At The Avenue Regent Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Kochi even more convenient.
              Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
              Packing light is possible at The Avenue Regent Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
              All rooms at The Avenue Regent Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a coffee or tea maker, bottled water and mini bar at your disposal.
              It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


              Dining and things to do

              Every day at The Avenue Regent Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
              Apart from amenities and services, The Avenue Regent Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage and spa. Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


              Around the property

              The Avenue Regent Hotel is the perfect spot to explore Kochi's fascinating cultural sights and attractions. Never forget your time in Kochi with a special gift or trinket from LuLu Mall just 7.0 km away.


              Reasons to stay here

              Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 95% of the city's other accommodations.
              Ranking higher than 88% of the city's accommodations options, this is a great choice for location.
              Guests who stayed here really appreciated the room comfort, scoring it higher than 94% of accommodations in the city.

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              Amenities and facilities
              Very good
              Facilities

              7.3

              Most talked about facilities

              Breakfast

              17 mentions

              Food & Dining

              14 mentions

              Internet

              8 mentions

              Housekeeping

              8 mentions

              Languages spoken

              • English
              • Hindi
              • Tamil

              Accessibility

              • Wheelchair accessible

              Internet access

              • Free Wi-Fi in all rooms!
              • Internet services
              • Wi-Fi in public areas

              Things to do, ways to relax

              • Fitness center
              • Massage
              • Spa
              • Ticket services
              • Tours

              Cleanliness and safety

              • Anti-viral cleaning products
              • Cashless payment service
              • Daily disinfection in all rooms
              • Daily disinfection in common areas
              • Doctor/nurse on call
              • First aid kit
              • Guest rooms seal after sanitization
              • Hand sanitizer
              • Hot water linen and laundry washing
              • Individually-wrapped food options
              • Physical distancing of at least 1 meter
              • Professional-grade sanitizing services
              • Protective screens in common areas
              • Room sanitization opt-out available
              • Rooms sanitized between stays
              • Safe dining setup
              • Sanitized kitchen and tableware items
              • Shared stationery removed
              • Staff trained in safety protocol
              • Temperature check for guests and staff

              Dining, drinking, and snacking

              • Alternative meal arrangement
              • Bar
              • Coffee shop
              • Restaurants
              • Room service [24-hour]

              Services and conveniences

              • Air conditioning in public area
              • Concierge
              • Contactless check-in/out
              • Currency exchange
              • Daily housekeeping
              • Dry cleaning
              • Elevator
              • Facilities for disabled guests
              • Fireplace
              • Food delivery
              • Grooming service
              • Ironing service
              • Laundry service
              • Luggage storage
              • Meeting/banquet facilities
              • Postal service
              • Safety deposit boxes
              • Smoking area

              Access

              • Front desk [24-hour]
              • Non-smoking rooms
              • Pets allowed
              • Security [24-hour]

              Getting around

              • Airport transfer
              • Bicycle parking
              • Car park [free of charge]
              • Rental car
              • Shuttle service
              • Taxi service
              • Valet parking

              Available in all rooms

              • Air conditioning
              • Bathtub
              • Closet
              • Coffee/tea maker
              • Daily newspaper
              • Desk
              • Free bottled water
              • Free welcome drink
              • Hair dryer
              • In-room safe box
              • Internet access – wireless
              • Ironing facilities
              • Linens
              • Locker
              • Mini bar
              • Mirror
              • Non-smoking
              • Satellite/cable channels
              • Shower
              • Telephone
              • Toiletries
              • Towels
              • Wake-up service
              Food and dining
              Breakfast options
              • Asian
              • Continental
              • Halal
              • Vegetarian
              • Buffet
              Restaurants on site

              THE SPRINGS

              • Cuisine: Chinese, European, Indian
              • Menu: Buffet, A-la-carte
              Location
              39/2026, M.G. Road, Ernakulam, Kochi, India, 682036
              Excellent
              Location

              8.3

              Airports

              • Cochin International Airport (COK)
                23.6 km
              • Calicut International Airport (CCJ)
                135.5 km

              Public transportation

              • Ernakulam Junction Railway Station
                550 m
              • Maharaja's College
                740 m

              Hospital or clinic

              • Soman's Dental Speciality Clinic
                220 m

              Shopping

              • LuLu Mall
                7.1 km

              Cash withdrawal

              • ATM
                280 m
              What's nearby

              Popular landmarks

              • Mattancherry
                3.1 km
              • Paradesi Synagogue
                3.1 km
              • Jew Town
                4.0 km
              • Kerala Folklore Museum
                4.0 km
              • Kerala Kathakali Centre
                4.7 km
              • Church of Saint Francis
                5.0 km
              • Chinese Fishing Nets
                5.2 km
              • LuLu Mall
                7.1 km
              • Cherai Beach
                21.1 km

              Nearby landmarks

              • M.G Road
                50 m
              • Kairali
                60 m
              • Shiva Organic Centre
                170 m
              • Soman's Dental Speciality Clinic
                220 m
              • Cochin Hospital
                220 m
              • Kotakkal
                230 m
              • Mandoli Medicals
                240 m
              • See India Foundation
                240 m
              • Maharashtra Super Market
                240 m
              • Kerala Ayurveda Chikitsa Kendram
                290 m
              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Property policies
              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Infant 0-1 year(s)
              Stay for free if using existing bedding.
              Baby cot/crib may be requested directly from the property.
              Children 2-6 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 7 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • When booking more than 5 rooms, different policies and additional supplements may apply.
              Some helpful facts

              Check-in/Check-out

              • Check-in from14:00
              • Check-out until12:00

              Getting around

              • Airport transfer fee1900 INR
              • Distance from city center4.0 Km
              • Travel time to airport (minutes)50

              The property

              • Number of bars/lounges1
              • Number of floors7
              • Number of restaurants2
              • Number of rooms 54
              • Room voltage220
              • Year property opened1993
              Property announcements

              Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

              Reviews of The Avenue Regent Hotel from real guests

              Provided by verified guests of Agoda
              7.9
              /
              10
              Cleanliness8.0
              Facilities7.3
              Location8.3
              Room comfort and quality8.0
              Service7.9
              Value for money7.7
              High score for Kochi
              Rating
              9+ Exceptional (30)
              8-9 Excellent (40)
              7-8 Very Good (43)
              6-7 Good (13)
              <6 Below Expectation (25)
              Time of the year
              Mar - May (34)
              Jun - Aug (31)
              Sep - Nov (30)
              Dec - Feb (56)
              All guests (179)
              All room types
              All languages

              Show reviews that mention 

              Showing 151 verified guest comments
              12345
              9.3
              Exceptional
              Jennifer from United States
              Business traveler
              Deluxe
              Stayed 3 nights in January 2015

              Excellent hotel for first time in India....”

              1) staff incredibly accomodating and helpful, 2) A/C worked great, 3) breakfast included with wonderful European and Indian food

              The Avenue Regent was recommended by a colleague who has brought groups of women there before. I stayed here with my teenage daughter and two colleagues on the days surrounding a conference. For three of us it was our first trip to India. Great hotel in a wonderful location in Ernakulum, and the staff is amazing. Solicitous and professional, with a real effort to understand and meet any requests. Able to give directions to markets and shops, good restaurants, and arrange cabs. Some of the floors have rooms that are smoking, which we ended up on the second part of our stay. We could have asked for a non-smoking room, but already had laid down our bags after a long day. When returning, I will make sure to ask for a non-smoking room, my only hesitation. Great hotel, great staff, great city.

              Reviewed January 10, 2015

              See room deals

              8.8
              Excellent
              Ron from United States
              Family with teens
              Deluxe
              Stayed 4 nights in January 2017

              Consistently good experience”

              We have stayed at the Avenue Regent on every trip to Ernakulam. It is in a perfect location for shopping and transportation. Food choices are also good in the area. I save my biggest compliement for Vivek with the travel agency that contracts their drivers to the this hotel. He was a true pleasure to travel with and by the end of our trip, felt like a very close friend.

              Reviewed January 18, 2017

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              9.7
              Exceptional
              Teck from Malaysia
              Couple
              Deluxe
              Stayed 1 night in January 2013

              Nice hotel location, spacious room”

              Hotel's location is good

              the hotel room we stayed was spacious and new, probably the rooms have been renovated not long ago but the wash room remains standard. hotel lobby lounge has contemporary design and a cosy place to have some tea or coffee. the hotel restaurant spring offers sumptuous dinner buffet, must try. hotel location is along kochi main road - mg road . easy to find food and shopping. highly recommended if you wish to stay a night or tow in kochi

              Reviewed January 26, 2013

              See room deals

              7.3
              Very good
              Sudesh from Malaysia
              Group
              Deluxe
              Stayed 4 nights in April 2014

              Nice hotel. Poorly run and managed.”

              Location, food and room service

              I stayed at Avenue Regent from 30th April till 4th May 2014. The hotel location is very good on MG road. They have very good food and friendly and helpful staff at the F&B section and bar. The breakfast and dinner meals are good but expensive at RS600 when you can get cheaper and better food outside the hotel and short distance walks away. The beer is not cold. Room service is fast. Laundry service is expensive. When checked in, we asked for extra key card but they said they were running out! for a 4 star hotel?!? We had shared 3 to a room. The bathrooms need refurbishing. Old and toilet seats and bath area need changing as it is all worn. The toilet is also small. More channels on cable and in English too having sports and news channels. If any problem just have to ask to speak to the manager then they will provide better service. The front desk is hopeless and service is very bad. There was a front desk staff names who could not even arrange a taxi for us to the airport and ignored us completely when we were left stranded and helpless. He didn't even allow us to use the hotel phone to call taxi services which we found on our own so we had to make international roaming calls from our mobile phones! Asked to speak to the manager and he said the manager was not around. For a 4 star hotel this is 1 star or 0 star service! Very bad service experience on the last day especially. Very slow checkout. The lady who manages the travel desk is not helpful at all and the hotel rates for cabs for tours is around RS1000 more expensive than getting one off the yellow pages. Do not rent vehicles in Cochin under Kerala drivers, Kerala coach, or Kerala Cars services as they cheat you and you end up being threatened at every turn! very bad service and rip off. I have gone through it and warn you not to undergo the same. Get drivers and cars from Tamilnadu who are more service orientated and polite compared to Keralites.

              Reviewed May 18, 2014

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              9.3
              Exceptional
              Siwarit from Thailand
              Business traveler
              Executive
              Stayed 3 nights in February 2014

              Downtown Hotel in Ernakulam - Kochi.”

              Downtown, Nice dinning, Business

              I have traveled to Kochi for business. This hotel is located in the heart of Ernakulum which is easy to reach anywhere. It is located about 1 hour from airport. In-room dining is very nice what international menu is available. Furthermore, bar at ground floor are good atmosphere for relaxation.

              Reviewed March 03, 2014

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              9.0
              Exceptional
              Ashokan from Malaysia
              Solo traveler
              Deluxe
              Stayed 3 nights in September 2014

              Friendly staff”

              Location,food, and friendly staff

              All was good and I did had wonderful stay in the hotel. The best part is the staff, who was very friendly. One of them is Ms. Donna, who I will say is one of the best staff and friendly staff. She will make your stay as comfortable and a pleasent stay in Ernakulam.

              Reviewed September 22, 2014

              See room deals

              8.7
              Excellent
              Nikhil from India
              Couple
              Deluxe
              Stayed 1 night in May 2013

              Good Hotel. Reasonably priced. City location”

              Located in the city center, Nice coffee shop just below the hotel, easy access to public transport

              Pleasant stay. When we got to the room, there were two separate beds. However, a quick call to the reception ensured that things got sorted out. Breakfast in the morning was also good Would recommend the hotel if you want to stay in Ernakulam and do some local sightseeing

              Reviewed June 28, 2013

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              8.0
              Excellent
              David from United Kingdom
              Solo traveler
              Deluxe
              Stayed 2 nights in January 2013

              Modern hotel with good service”

              Reasonably priced food, helpful staff and good sized rooms

              Well located hotel within easy reach of shops and restaurants in Ernakulam. Modern bar and restaurant, both with good choice of food and drink at sensible prices. Front desk very helpful with local information and travel needs. Even tried to get me a ticket for the England .v. India ODI. Fortunately, (in view of the result) they were unsuccessful!

              Reviewed January 19, 2013

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              6.3
              Good
              Sameer from India
              Family with young children
              Deluxe
              Stayed 2 nights in May 2012

              Good Hotel but bad experience”

              Good Location and excellent rooms

              The Avenue Regent is a classy hotel with good rooms. The rooms are big and the decor is pleasing. The breakfast spread is also very good. The hotel is situated bang in the middle of the commercial hub - MG Road. There are a lot of options for shopping within walking distance from the hotel. But we had one bad experience - While booking on agoda we had been promised a rate - and there was no stipulation that this was for double occupancy. Hence it was presumed that this is a standard rate for double occupancy, I had infact written that I will be travelling with my wife and kid. The hotel then reverted back that they had intimation of only one person coming in and they would charge additional for my wife. It was a clear case of the hotel trying to cash in on the situation. I had no option of cancelling my booking since I was traveling with my family and did not want to take a chance with last minute changes.

              Reviewed May 20, 2012

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              8.7
              Excellent
              John from United Arab Emirates
              Solo traveler
              Stayed 1 night in August 2012

              Great Locationg, Great food”

              Large Rooms, Clean, Great food

              This hotel is extremely well located on the famous MG Road. Hotel has an excellent Chef who heads the kitchen and the food on offer is EXCELLENT. The hotel has a coffee shop attached which serves some mouth watering sweet treats. The rooms are big and comfortable, The room service is good and quick. The hotel has a nice bar /lounge on the ground floor which serves a good range of drinks. The hotel crowd consists of a very good / elite crowd hence the hotel is able to maintain its high standard. The Business Center Desktops were the only disappointing factor. PC's using windows XP. Desperately needs to be upgraded.

              Reviewed September 01, 2012

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              10.0
              Exceptional
              April from United States
              Family with young children
              Deluxe
              Stayed 1 night in July 2012

              Great hotel!!!”

              clean and comfortable

              this was the nicest hotel we have stayed at in our 3 weeks in india. the sheets were clean, the air con cold, the room was comfy, and the buffet was delicious. it is very close to shopping, and the staff was friendly and helpful. we got an airport transfer through the hotel at 4 am and they there right on time. we were charged usd for an extra person upon arrival, so keep that in mind when booking.(i was not able to add the extra person on the agoda site) great hotel for the money!!!

              Reviewed July 21, 2012

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              8.3
              Excellent
              Vinod from India
              Family with young children
              Deluxe
              Stayed 3 nights in July 2011

              Great service and comfortable stay”

              Willingness of staff to help out with solutions to all your needs

              Great Service and the stay was comfortable. We checked into an Executive Club room. The room was ideal for a family with young kids. Room service was prompt and so was housekeeping. The only issue was that F&B was on the higher side and hence like me most customers would prefer to dine out. If the F&B prices were reduced by say 30% for in-house guests, I am sure a lot of them would avail of the same. Breakfast was good and the menu was just perfect. Would definitely like to stay in this hotel during my next trip to Cochin.

              Reviewed July 26, 2011

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              10.0
              Exceptional
              Jillian from Australia
              Solo traveler
              Deluxe
              Stayed 13 nights in March 2012

              Lovely hotel and very clean”

              Acess to computors, large room, good food, great staff

              The AvenueRegent was in a great location, large rooms, linen and cleaning done daily, lovely buffet breakfast and lunch and dinner if needed. The prices were very reasonable and nothing was to much trouble for the staff. There was only one disappointment, I requested a late checkout as my flight was at midnight, I had to leave at 4pm or pay a further 50 Australian dollars for an additional 4 hours in the room. Also had tea and coffee making facilities and room service.

              Reviewed March 19, 2012

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              9.0
              Exceptional
              Sanket from India
              Family with teens
              Deluxe
              Stayed 2 nights in October 2014

              size of room, brilliant location, helpful staff”

              Size of the rooms not seen in any new properties can fit four beds. Location is at the heart of the city marine drive is just a couple of kms away. Restaurants in the vicinity are at walking distance

              I was traveling with my parents and one of the rooms required an extrabed which was arranged very well by the staff. Since this was my 1st visit to Kerela I also got loads of information from the hotel staff regarding the tourist places and traveling options inside the city... House keeping was apt and the linens had no complaints The breakfast spread has good options to satisfy ones pallette and freshen up your mood for a good start of the day

              Reviewed October 05, 2014

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              10.0
              Exceptional
              Radha from Malaysia
              Solo traveler
              Suite
              Stayed 3 nights in April 2016

              Comfort and convenience”

              The three of us stayed at the hotel for 3nights and were very pleased with the services here. We were upgraded to a suite and the hotel kept our booking despite our late check in. The suite was spacious clean and very comfortable. Our request to have the door latch was attended to immediately and the staff were helpful and friendly. Breakfast was equally good with a range of local and western food. I will definitely choose to stay here for my next visit.

              Reviewed May 05, 2016

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              8.3
              Excellent
              Ganesh from India
              Business traveler
              Deluxe
              Stayed 3 nights in June 2012

              gr8 location, good service but expensive”

              Service, quality in all the areas,

              the stay was comfortable, room service was quick, hotel wifi was good, but you will have to buy 2 separate logins if you want to use 2 different devices. I had the iPad and a laptop. I was told I can't interchange as one login will be registered to only one device. Food is expensive . Breakfast buffet is lavish . But it's location is its strong point . Clients who were invited for meetings at the hotel were happy as it was in the most happening part of the city. Cabs booked here are expensive. Around 1000 rs for pick up and another thousand for the drop and you get a small car for that. If money is not an issue , this hotel is definitely good.

              Reviewed July 02, 2012

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              8.3
              Excellent
              Priscilla from Malaysia
              Family with teens
              Deluxe
              Stayed 3 nights in September 2011

              Great Location, Excellent Service”

              Big rooms, good hotel food

              The hotel staff were very friendly and helpful. I was sick on one of the days, and they gave me meedicine which helped with my recovery - at no cost. The food at the hotel is also good, we ordered room service on a few occassions and it was too much to finish. Although the morning buffet breakfast could be improved in terms of variety as it was almost the same every morning. It's on the main street and is walkable distance to shopping areas. The room we had was a Deluxe and it was very large with almost no noise from the main street. I didn't need to go out for an Ayurvedic Treatment, their spa service was good.

              Reviewed September 20, 2011

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              10.0
              Exceptional
              Alexander from Russia
              Business traveler
              Stayed 3 nights in May 2011

              Perfect location”

              Nice meal

              I stayed in this hotel for 4 days. The room was spacious and clean. The location of this hotel is perfect for starting business trip around Kochin, also you are in the center of different shopping malls. I recommend it for short staying. Nice and clean hotel...

              Reviewed May 24, 2011

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              8.3
              Excellent
              linda from United Kingdom
              Couple
              Stayed 3 nights in October 2008

              An Unforgetable Holiday”

              Central to everything you need
              Nowhere to sit and relax outside of the building

              Our stay at this hotel was a very good experience clean, comfortable,good location to meet our needs as we wanted to take a boat trip on the backwaters which we could arrange with the hotel travel desk and we did whom may i say was very helpful. In fact everything about this hotel was good even tho the room service was a little confusing as we ordered coffee's on a number of occasions and did get them in some sort of weird order but that was just a minor problem.The only thing i missed was somewhere to sit and relax whether it is a roof top garden of some sort or just somewhere on ground level.

              Reviewed November 01, 2008

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              8.7
              Excellent
              John from United Arab Emirates
              Couple
              Stayed 4 nights in August 2012

              excellent hotel, excellent location, clean”

              Clean, Big Rooms, Fantastic food

              conveniently located on mg road, the rooms are large. the food service time for preparation is extremely slow, but the food tastes excellent. the business center has some ancient pc's running windows xp which are horrible slow, would really advice the hotel to change it as soon as possible. the breakfast buffet is very good, very fresh and great spread, just make sure to hold on to your plate as the waiters always seem to be in a hurry to clear the table even while you are still eating.

              Reviewed September 01, 2012

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