The Charm Resort Phuket
The Charm Resort Phuket
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Deluxe Room - Guestroom The Charm Resort Phuket
Deluxe Room - Guestroom
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Lobby The Charm Resort Phuket
Lobby
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Lobby The Charm Resort Phuket
Lobby
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Interior view The Charm Resort Phuket
Interior view
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Location
Excellent
8.0
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The Charm Resort Phuket

Excellent location
Stay in the heart of Phuket
Have a question for The Charm Resort Phuket?
Excellent
From 1863 reviewsSee what guests said
8.1
Recommended by 87% of guests
  • Airport transfer

  • 110 meters to the beach

  • Currency exchange

  • Heart of the city

Room choices
8.5
Excellent
Room comfort & quality
Don't miss out!9 travelers are looking at this property right now | 3 travelers have booked today.
Family room - 1-Bedroom
Family room - 1-Bedroom
...
  • City view
  • 98 m²/1055 ft²
  • 2 king beds
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Executive Suite room
Executive Suite room
...
  • City view
  • 98 m²/1055 ft²
  • 1 king bed
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Junior Suite Room
Junior Suite Room
...
  • City view
  • 65 m²/700 ft²
  • 1 king bed
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Suite
Suite
...
  • City view
  • 120 m²/1292 ft²
  • 1 king bed
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Junior Suite Pool
Junior Suite Pool
...
  • Pool view
  • 65 m²/700 ft²
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • City view
  • 45 m²/484 ft²
  • 1 king bed and 1 sofa bed
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Family Suite - 2-Bedroom
Family Suite - 2-Bedroom
...
  • City view
  • 120 m²/1292 ft²
  • 2 king beds
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Deluxe Pool Access Room
Deluxe Pool Access Room
...
  • Pool view
  • 45 m²/484 ft²
  • 1 king bed and 1 sofa bed
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Suite Two Bedrooms
Suite Two Bedrooms
...
  • 110 m²/1184 ft²
  • Kitchenette
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Family Room Two Bedrooms
Family Room Two Bedrooms
...
  • 110 m²/1184 ft²
  • Kitchenette
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More about The Charm Resort Phuket

More about The Charm Resort Phuket

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Bai touy
4.3 kmThai
SP Grill
8.2 kmThai
Alex and Luna
9.1 kmThai
Asian cuisine
Asian cuisine
seafood @ karon
410 mAsian, Seafood, Thai
Kaab Gluay
1.1 kmAsian, Thai
Number 6
1.2 kmAsian, Seafood, Thai
European cuisine
European cuisine
Rustic - Eatery & Bar
2.2 kmEuropean, Italian, Mediterranean
Akvavit sill & nubbe
7.6 kmEuropean, International, Scandinavian

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1863)Booking.com Reviews (1793)
8.1
Excellent
Read reviews from:
Cleanliness8.4
Facilities8.2
Location8.0
Room comfort and quality8.5
Service8.1
Value for money8.2
Provided by verified guests of Agoda
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Room type
Deluxe Room
Junior Suite Room
Deluxe Pool Access Room
Junior Suite Pool
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Showing 1453 verified guest comments
12345
6.4
Good
Nicole from Malaysia
Couple
Deluxe Pool Access Room
Stayed 3 nights in June 2018
House keeping not”
Our room house keeping for 3day (16/4/2018) was not cleaning proper. They did change d bed sheet n d floor not clean. Room 4103
Reviewed June 19, 2018
6.0
Andrea from Canada
Couple
Deluxe Room
Stayed 7 nights in January 2018
Wouldn't recommend!”
We had some not so great experiences with the front desk staff at this place. Really rude in an almost unbelievable way. There's no love for the job OR the customer that's for certain. Stayed here for a week and wouldn't return. No personality to it, just cold and crammed. The location is good though, across the street from the beach and within 10 minutes walk to Bangla Street and all the good restaurants and shopping in the area. The rooftop pool is nice but not enough seating available and very crammed together. The gym is great, fully stocked, no complaints there. The lady near reception who arranged our scooter rentals was awesome as well, she gave the best customer service of the entire stay. Breakfast buffet was good and plentiful - lots of delicious stuff to choose from. Laundry service is too expensive through the hotel, lots of private shops within 5 mins walk that are cheap and do a great job. It's not all bad, but I do think you can find better, we wouldn't recommend.
Reviewed June 19, 2018
6.0
TAN from Singapore
Family with young children
Junior Suite Pool
Stayed 3 nights in June 2018
The Charm Resort Phuket”
Requested to be away from the renovation area since I have young kid with me but was still placed directly opposite the renovation area. Quite unhappy about this point. Swimming pool area is dusty due to the construction work. Other than that, the room is good. and nice. Hotel is close to the beach, but ONLY close to the beach. No convenient shop or whatsoever outside. Gonna walk for about 5-10 mins if you are not riding a bike. Not for fussy tourist.
Reviewed June 18, 2018
3.6
michelle from Malaysia
Family with young children
Deluxe Pool Access Room
Stayed 3 nights in June 2018
Bad experience in this hotel”
The bathroom have a bad smell and the staff who handling the cooking egg section is very rude.
Reviewed June 16, 2018
7.6
Very good
TAN from Singapore
Family with teens
Family Suite - 2-Bedroom
Stayed 2 nights in June 2018
Clean, big and friendly staff”
Room are big and clean. The resort is quite new located near the beach. A very Comfortable resort to stay over.
Reviewed June 16, 2018
6.0
Jacinta from Malaysia
Family with young children
Family Suite - 2-Bedroom
Stayed 3 nights in June 2018
this hotel is a great place to stay”
hotel is great ,but if have more facilities for young kids is more better,lucky i take the deluxe pool access, if not the kids only stay at room is very boring. the staff is very friendly,so warm for prepare the birthday cake for my hubby and my baby girl .
Reviewed June 15, 2018
6.4
Good
Chew from Singapore
Family with young children
Family Suite - 2-Bedroom
Stayed 3 nights in June 2018
Ok for stay”
The room needs to maintain as Jacuzzi pool have problem in filling up with water. it took hours to fill up and toilet can be smelly.
Reviewed June 12, 2018
We are sorry to hear that our resort was not able to fulfill all of your expectations. We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded June 14, 2018
The Charm Resort Phuket
8.4
Excellent
Vivian from United States
Couple
Deluxe Room
Stayed 5 nights in May 2018
Right across from patong beach”
Walking distance to patong beach is less than 2 mins. They upgraded our double deluxe to a junior suite with no charge so it was pretty spacious. Cleanliness could be a little better as there were food stains on the chairs in our kitchen area. The infiniti pool has amazing views to look at, but it's not as big as the picture shows. Keep in mind the pictures are a bit exaggerated, the outside of the hotel is pretty small but overall the hotel was one of the best places to stay close to beach, food, and nightlife.
Reviewed June 09, 2018
We are sorry to hear that our resort was not able to fulfill all of your expectations. We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded June 14, 2018
The Charm Resort Phuket
8.0
Excellent
Sylvia from Singapore
Family with teens
Family room - 1-Bedroom
Stayed 2 nights in June 2018
Awesome family room w jacuzzi ”
The hotel family room is awesome, spacious and can have family time together in the jacuzzi. Free shuttle service to the shopping mall in Patong Beach is great. Do not stay here if u can’t take cold water as the water pressure is not functioning well, the hot water is not available most of the time during shower except early in the morning. Informed the reception and they said would check but no improvement after that.
Reviewed June 06, 2018
We are sorry to hear that our resort was not able to fulfill all of your expectations. We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded June 14, 2018
The Charm Resort Phuket
8.0
Excellent
Eion from United Kingdom
Solo traveler
Deluxe Room
Stayed 2 nights in June 2018
Quality hotel in good location”
Amazing roof top pool, minutes from Patong Beach. 10min walk from Bangla road with all the Go go bars
Reviewed June 05, 2018
We are sorry to hear that our resort was not able to fulfill all of your expectations. We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded June 14, 2018
The Charm Resort Phuket
10.0
Exceptional
Ma. from Philippines
Couple
Deluxe Room
Stayed 3 nights in May 2018
High-Rated”
Really love our stay here! :) Staffs are very welcoming and friendly, you can ask them questions and they will entertain you definitely. The place is a bit far from the central area but there's also nearby stores/beach that can go to. I love our rooms here, very relaxing and clean. Must try their breakfast, it's delicious! Would definitely book again! :)
Reviewed June 03, 2018
6.8
Good
niJiRei from Malaysia
Solo traveler
Deluxe Pool Access Room
Stayed 3 nights in May 2018
Overall is a OK to stay in Phuket but not impressive”
We travelled to Phuket and looks for pool access room. When we reach to hotel, is too early for check in. The staff saying that will call us if room ready but we never receive any calls... 😂 😂 When we check-in to our room... The pool access is disappointing 😒 is not same as picture display in agoda.. The pool is small and water is not clean.. A lot of leaves n bugs... But it is good that the hotel provide shuttle services because it is quite far from the mall. And the breakfast also good, menu will be change everyday. The room is clean and neat. Nothing impressive and not so cheap for the stay... Beside the hotel is under renovation and is very noisy for that particular part of the hotel.. My side is far from the noise so is OK for me😀
Reviewed May 30, 2018
We are sorry to hear that our resort was not able to fulfill all of your expectations. We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded June 14, 2018
The Charm Resort Phuket
9.2
Exceptional
Laya from Philippines
Family with young children
Deluxe Room
Stayed 4 nights in May 2018
Great Holiday”
We traveled as a family and we really enjoyed our stay. Our favorite spot is the infinity pool. The staff especially the waiters in the pool are so awesome. We had a great stay, we shall be back in no time!
Reviewed May 30, 2018
6.8
Good
Ai from Malaysia
Family with young children
Deluxe Room
Stayed 2 nights in May 2018
Average Beach Hotel”
Stayed here for a weekend getaway because it was so close to the beach. Was surprised when the reception insisted on making a copy of my ID and credit card "in case I consumed anything from the minibar". I requested that they take a deposit from my credit card but they refused saying it's against their policy and they ended up taking out all the minibar items. Breakfast is not bad (there's even an automated pancake maker) bacon, salad and some local food. There's basement parking which fits about 15 cars (2 rows) but be warned that the road to the hotel has motorcycles parked all along the side and like the rest of Phuket it's more like 1 lane used for 2. Rooms are pretty large and there's a nice mini kitchen area which is great if you have smaller kids. Bathroom had a bathtub but the hot water supply was usually either super hot or not there at all. Similar experience with the WiFi. But it's a short walk across the street to Patong beach.
Reviewed May 29, 2018
We are sorry to hear that our resort was not able to fulfill all of your expectations. We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded June 14, 2018
The Charm Resort Phuket
10.0
Exceptional
Tanya from United States
Group
Junior Suite Room
Stayed 4 nights in May 2018
Exceptional”
The hotel is not on the beach, it is a short walk to the beach about 3 min. It was walking distance to laundry, massages, some shops and restaurants. The AC was super cold we loved that due to the heat and humidity of Bangkok. They are building another hotel in front of the Charm which causes some noise issues during the day. Loved the rooftop pool and the breakfast was good
Reviewed May 26, 2018
4.0
ALBERTO from Philippines
Couple
Deluxe Room
Stayed 3 nights in May 2018
Goodluck!! Worse customer service!!!”
3rd time in phuket but this hotel is the only unsatisfactory hotel i have ever booked. 1st experience, arrived at the hotel with 4 other friends who will be staying in another hotel but the receptionist questioned how come 6 people arrived (receptionist speaking in her local language with the other staff insinuating something). ..You mean u cant meet your friends in this hotel?!! 2nd: Had lunch at their restaurant, they dont serve service water, told us the glass of water next table was only for their manager!! 3rd: Had a bday dinner at their skybar, staff was so lousy taking our orders as if we owe him a favor. He doesnt smile, he doesnt clear our table after plates of food are finished. We had to ask him to clear so we can order more. He would act busy even if it was just ordering that time. Lastly when it was about to close, we ordered our last batch of beer. exactly 11pm we were asked to leave, told him we will just finish but he shouted at us to leave!! Terrible!!
Reviewed May 25, 2018
We are sorry to hear that our resort was not able to fulfill all of your expectations. We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded June 14, 2018
The Charm Resort Phuket
10.0
Exceptional
xin from Singapore
Family with teens
Junior Suite Room
Stayed 4 nights in May 2018
Great location and awesome staff ”
The location is awesome, next the beach so it’s great for swimming! Housekeeping was very good but receptionist was not so professional and attentive.
Reviewed May 24, 2018
6.8
Good
Geraldine from Indonesia
Couple
Deluxe Room
Stayed 2 nights in May 2018
What i love is just the location ”
Well, the hotel is located on very strategic location (around 200 metres from Patong Beach). We stayed in hotel for 2 nights. The staff upgraded our room from deluxe to junior suite without additional charge. The room is quite spacious with living room and dining table. The bathroom is equipped with tub but it really smell bad. And there is also No complimentary slippers (which i found strange for the 4 stars hotel not give complimentary slippers) . The breakfast is just average and not delicious.
Reviewed May 10, 2018
7.6
Very good
Zhen from Malaysia
Couple
Junior Suite Room
Stayed 3 nights in November 2017
Happy stay awesome”
You must try .. for believing
Reviewed May 08, 2018
6.0
Margaret from United Kingdom
Couple
Deluxe Pool Access Room
Stayed 14 nights in April 2018
Very noisy”
We had a swim up room that was twenty feet from a massive construction site so noise 7 days a week the water looked clean enough but tiles needed a good scrub and grout replacing. The corridor outside our room echoed with voices, bags and trolleys and the door locks make it almost impossible for them to shut without a loud clunk. Tapwater had grit in it and the shower cockroaches. Breakfast was very good but the open air dining room got very hot as too few fans. Linen replaced frequently. TV goes off when it rains
Reviewed May 04, 2018
12345
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