The Chiltern Hotel Luton

The Chiltern Hotel Luton

Waller Avenue, Luton Airport, London, United Kingdom, LU4 9RU
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Standard Single Room - Guestroom The Chiltern Hotel Luton
Standard Single Room - Guestroom
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    Bathroom The Chiltern Hotel Luton
    Bathroom The Chiltern Hotel Luton
    Exterior view The Chiltern Hotel Luton
    Executive Double or Twin Room The Chiltern Hotel Luton
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     The Chiltern Hotel Luton

    The Chiltern Hotel Luton Reviews

    6.9
    Good
    /10
    (167 reviews)See what guests said
    9.2
    Exceptional

    "A second visit to the hotel both experiences very pleasant."

    Amanda

    -

    November 22, 2018

    Things you’ll love about The Chiltern Hotel Luton

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Bar

    • Fitness center

    Don't miss out!

    4 travelers have booked today.

    Very good
    Location
    7.2
    See map
    Very good location
    Nearby
    Popular
  • Leagrave Train Station1.11 km
  • Conway Medical Centre1.4 km
  • Luton And Dunstable Hospital1.7 km
  • Cobham Clinic1.81 km
  • Luton Hospital1.89 km
  • Beds & Herts Breast Screening Service1.9 km
  • Lea Vale Medical Practice2.5 km
  • Luton Treatment Centre2.5 km
  • Bramingham Park Medical Centre2.53 km
  • Bute House Medical Centre2.56 km
  • Value for money7.3
    Distance to city center4 KM
    Location rating7.2
    Nearest airportLuton Airport (LTN)
    Distance to airport5.4 km

    Rooms available at The Chiltern Hotel Luton

    Standard Single Room
    Standard Single Room
    ...
    • Room size: 19 m²/205 ft²
    • Non-smoking
    • 1 single bed and 1 double b...
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    Standard Double or Twin Room
    Standard Double or Twin Room
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 double bed or 2 single be...
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    Family Room (2 Adults + 2 Children)
    Family Room (2 Adults + 2 Children)
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 2 single beds and 1 double ...
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    Executive Double or Twin Room
    Executive Double or Twin Room
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 double bed or 2 single be...
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    Room
    Room
    ...
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      Standard Double
      Standard Double
      ...
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        Budget Double Room
        Budget Double Room
        ...
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          Junior Suite
          Junior Suite
          ...
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            Room Executive
            Room Executive
            ...
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              Junior Suite Standard
              Junior Suite Standard
              ...
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                What people love about The Chiltern Hotel Luton

                • 8.0
                  Very good

                  "I enjoyed my stay and would stay there again"

                  Amanda

                  |

                  October 21, 2018

                • 6.0
                  Review score

                  "Breakfast was good and staff was helpful."

                  AnnMarie

                  |

                  October 9, 2018

                • 9.6
                  Exceptional

                  "The management and staff are great."

                  Howard

                  |

                  March 25, 2018

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                More about The Chiltern Hotel Luton

                More about The Chiltern Hotel Luton

                8.0
                Very good

                "Love the location near to metro station and carefour superma..."

                Muhammad Z.

                |

                July 5, 2018

                An overview

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                What they offer

                9.2
                Exceptional

                "Nice staff, clean room and great value"

                Hugh

                |

                October 11, 2018

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Reviews of The Chiltern Hotel Luton from real guests

                Agoda Reviews (167)Booking.com Reviews (1087)
                Cleanliness6.5
                Facilities6.5
                Location7.2
                Room comfort and quality6.7
                Service7.2
                Value for money7.3
                Provided by verified guests of Agoda
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                All guests (167)
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                Showing 88 verified guest comments
                12345
                9.6
                Exceptional
                Howard from United Kingdom
                Business traveler
                Standard Single Room
                Stayed 5 nights in March 2018

                ALWAYS MY FIRST CHOICE”

                As a business traveller, The Chiltern gives me everything I need. The management and staff are great. I prefer (and I am always given one of) the rooms on the 3rd. Floor. All the facilities I need, plenty of space (and importantly, lots of desk-space for working), excellent wi-fi, good cleaning. I have a lot of business in Leagrave; so I've already spent 80% of 2018 there. That says it all.

                Reviewed March 25, 2018
                8.4
                Excellent
                Howard from United Kingdom
                Business traveler
                Standard Single Room
                Stayed 1 night in January 2018

                A very good hotel for the business traveller”

                Once again, very happy with my stay at the Chiltern. It gives me what I need and the Agoda price was good. As my business is at Leagrave, this is a very good location for me. I will be back again next week.

                Reviewed January 12, 2018
                8.8
                Excellent
                Howard from United Kingdom
                Business traveler
                Standard Single Room
                Stayed 2 nights in January 2018

                Very good for business traveller”

                Everything I needed. As good a location as possible in this particular area. There is even a tolerable pub a few hundred metres away..! A clean, comfortable and safe hotel. Staff were courteous and helpful. Agoda price was excellent. I will book again for my next teip.

                Reviewed January 06, 2018
                10.0
                Exceptional
                James from Croatia
                Solo traveler
                Standard Single Room
                Stayed 1 night in July 2018

                Fantastic Value and Location”

                From my first entrance to my handing the keyback it was a wonderful experience. Yes to all who have mentioned that it's a little dated and yes it's slightly ready for a facelift...but seriously...for the price , location and ample parking...it's a gift. The staff courtesy and professionalism is second to none and the smiling faces for an early departure is very welcome. Check in and out took 30 seconds max...and distance to Luton airport is 15 Minutes. To the people who have complained...then in my humble opinion...pay an extra £100. And go to one of the big names.... To those of us who just want convenience and a clean bed then it's a no brainer. Thank you for your above and beyond service. James

                Reviewed July 10, 2018
                2.0
                Nasir from United Kingdom
                Business traveler
                Standard Double or Twin Room
                Stayed 1 night in February 2018

                Again dissapointing”

                This is the second time I had to stay at this hotel. Business trip so I had no choice in it but I have never been in a worse hotel. The decor and overall quality of the room was poor. Shower was dirty and the room smelled weird. The only positive is the staff who are amazing!

                Reviewed May 02, 2018
                5.2
                Nasir from United Kingdom
                Solo traveler
                Standard Single Room
                Stayed 1 night in April 2018

                Dissapointing..”

                Hotel is in a decent location but let down by the overall quality of the room. Had to move rooms because the shower was not working and this meant off course packing all of my stuff again. The staff was very helpful and friendly but the rooms are not great.

                Reviewed May 02, 2018
                10.0
                Exceptional
                Chiu from United Kingdom
                Couple
                Standard Double or Twin Room
                Stayed 1 night in April 2018

                Nice hotel to stay”

                This is hotel is nice and well maintained. Facilities are all in nice and good working condition. It is value for money because they were doing discount. Otherwise, with their full charge price will not suit my budget. Water pressure is a bit low, may be my room was on the third (top) floor.

                Reviewed April 11, 2018
                6.0
                Nicholas from United Kingdom
                Business traveler
                Standard Double or Twin Room
                Stayed 3 nights in November 2018

                No Frills Accommodation”

                I was on a 3 day stay for training at a centre about 3 miles away. The accommodation is absolutely no frills but satisfactory. My only issue was the booking web site says free breakfast, when I arrived and went for breakfast I was told my booking is room only. This is not apparent from the booking confirmation and is not transparent on the agoda site. If the breakfast was free it would have been a 5 star for value.

                Reviewed November 12, 2018
                6.0
                AnnMarie from United Kingdom
                Business traveler
                Standard Double or Twin Room
                Stayed 1 night in October 2018

                Room was cold. Ask for walk in shower at time of booking but was not given one. ”

                Dried up Paint on bathroom floor. Water very slow in shower. No toothpaste. Bed had a double base but had a smaller mattress whitch was almost flat. Room had a funny smell like an old building. Breakfast was good and staff was helpful.

                Reviewed October 09, 2018
                5.6
                William from United Kingdom
                Business traveler
                Standard Double or Twin Room
                Stayed 2 nights in October 2018

                Advisory. Use as digs”

                Holes in walls, burn marks, nobs missing from dresser over priced food key card wouldn't let me in the room after 5 times trying a gentleman was call to get a machine to unlock the door. Curtains where dirty and hanging on to life. Referb is needed or it will fail.

                Reviewed October 06, 2018
                2.8
                David from United Kingdom
                Business traveler
                Standard Double or Twin Room
                Stayed 1 night in September 2018

                Filthy & run down hotel”

                This is the worst hotel I have ever been in & cant believe that people would actually stay in it. It is the first time I have checked in to a hotel & checked out immediately! Stained carpets, curtains torn & hanging off the rails, cigarette burns on furniture & bedding, cobwebs hanging from the ceiling, holes all over the walls, a chair that hadn’t been cleaned (with accompanying smell), dirty windows that you could hardly see out of. Receptionist was truly awful & took exception to me asking if she ever smiled. She didn’t explain anything about meal times, WiFi etc & just handed me the key. Worst experience I have had in a hotel anywhere. I have given 1 star ratings because there is no option to give a zero

                Reviewed September 13, 2018
                2.8
                Karen from United Kingdom
                Couple
                Standard Double or Twin Room
                Stayed 1 night in September 2018

                Acceptable”

                Stopped over for an early flight from Luton the next morning. The only good thing I can say is this was great for convenience for the airport. I do not like giving poor reviews but this hotel is really awful. The staff look miserable and are not very friendly. The bed was the most uncomfortable one I had ever tried to sleep in and the whole place looked tired and dirty. The shower curtain was mouldy, the toilet and wash basin needed replacing it was just awful. Would never stay there again.

                Reviewed September 12, 2018
                7.6
                Very good
                Babalola from United Kingdom
                Solo traveler
                Standard Double or Twin Room
                Stayed 1 night in October 2018

                It's value for money”

                Staff were friendly and displayed good interpersonal skills.

                Reviewed October 24, 2018
                8.0
                Excellent
                Muhammad from Malaysia
                Couple
                Standard Double or Twin Room
                Stayed 1 night in June 2018

                Nice room and good breakfast”

                Love the location near to metro station and carefour supermarket. They provide a good breakfast buffet. However a bit dissapointed with the tourist tax. LOL

                Reviewed July 05, 2018
                9.2
                Exceptional
                sandra from United Kingdom
                Couple
                Standard Double or Twin Room
                Stayed 1 night in April 2017

                Don't believe all the horrible reviews!”

                In its hey day, the Chiltern must have been 5 star hotel and I enjoyed its grandeur. It may not be brand spanking new today but it certainly delivers where it counts. Large spacious rooms, great facilities, fantastic, tasty, wholesome breakfast. It is certainly value for money. I arrived half expecting to see creepy crawlies slithering all over the room as i was let to believe from the past reviews, but I was very pleasantly surprised. I would gladly stay at this spacious hotel again than at a Travel Lodge that looks aesthetically pleasing but packs no punch. Thank you for a lovely stay!

                Reviewed May 03, 2017
                9.2
                Exceptional
                Barry from United Kingdom
                Solo traveler
                Standard Double or Twin Room
                Stayed 1 night in November 2016

                Ideal base for London”

                I wasn't actually in the hotel too long as I only checked in then a couple of hours later left for a gig in London, then on my return, I again only stayed about another 2-3 hours before I was heading back to Manchester... The hotel staff are very nice people though and very helpful. If I had to drop a negative I would suggest taking your own clothes iron, the loan device scared me to death as it had been abused somewhat. That aside a very nice comfortable room and a really strong refreshing shower....Thank You

                Reviewed November 26, 2016
                8.3
                Excellent
                Jennie from United Kingdom
                Business traveler
                Stayed 1 night in October 2009

                Chiltern Hotel, Luton”

                Clean and tidy and friendly reception staff
                the window in the room were old and rickety and did not close properly. The bathtub was old and scruffy.

                the chiltern was a nice hotel, great first impression on arrivsl and excellent service. The reception staff were lovely and really helpful. The rooms were clean and beds were nicely made and clean too. The only down points were the rickety old windows that could not be closed fully and the bathtub and tiled bath area which needed modernising.However, regards value for money, I would stay here agin.

                Reviewed November 18, 2009
                5.2
                chris from United Kingdom
                Solo traveler
                Standard Double or Twin Room
                Stayed 1 night in July 2018

                Above average”

                if id have known in advance of a big packistani wedding taking place with fireworks cars and loud music til 2am i would not have booked.on asking the security about this he said this is normal so ask before booing

                Reviewed July 29, 2018
                5.6
                Gary from United Kingdom
                Business traveler
                Standard Double or Twin Room
                Stayed 1 night in May 2018

                Poor and needs an uplift, staff was really poor and unfriendly ”

                Greeted like I was an inconvenience, the television didn’t work, so I tried to use my laptop to watch a webinar but it was that slow it was impossible. On retiring I switched on the bedside lamp and you had to wiggle the bulb to keep it working. The breakfast was greasy and the tea from the pump flask was terrible. All in all not a pleasant stay

                Reviewed May 24, 2018
                5.2
                Sue from United Kingdom
                Couple
                Standard Double or Twin Room
                Stayed 1 night in May 2018

                Noisy and not particularly nice”

                We have stayed here twice for one night stop overs when visiting family . On arrival at reception the male member of staff was telling the gentlemen who was booking in before us that he was checking in on the wrong day and should have been there the day before. This was incorrect because the gentleman was there on the correct day , the member of staff then realised the guest was right but offered no apology as he gave him the key card for his room. I was greeted by “next” and said hello and explained that I was checking in for one night to which the response was “name” ? No conversation , no hello , welcome hope you have a nice stay etc,etc. Very rude !!!! Having travelled some 250 miles all we wanted to do was go to bed and get a good night’s sleep ready for the return journey the following day. No such luck there ,our room was right above a petrol station so not only was there lots of continuous noise but our room was lit up like a football stadium ! TV didn’t work.. Very poor...

                Reviewed May 11, 2018
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                The Chiltern Hotel Luton
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                • Very good location
                • Camden Market
                • Leagrave Train Station is within 1.11 km