The Equus An Ascend Hotel Collection Member
The Equus An Ascend Hotel Collection Member
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"Location is best, love the bar and the staff there."

ely

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May 10, 2018

1 King Bed, Non-Smoking - Bed The Equus An Ascend Hotel Collection Member
1 King Bed, Non-Smoking - Bed
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Lobby The Equus An Ascend Hotel Collection Member
Lobby
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Lobby The Equus An Ascend Hotel Collection Member
Lobby
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Interior view The Equus An Ascend Hotel Collection Member
Interior view
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See map The Equus An Ascend Hotel Collection Member
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Very good
Location
7.9
See all 49 photos The Equus An Ascend Hotel Collection Member
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What guests are saying:
Breakfast was included but at another hotel down the street
Kathleen from United States
Couple
Good price, well situated. Could walk to shopping mall, good restaurants, Waikiki beach not far city buses at the corner of the street giving acces to everywhere. well maintained building, clean rooms and good service extra perfect !
Manon from Canada
Couple
The room is very nice. Friendly staffs. Closed to ABC mart. Walking distance to beach and shopping center. Good price too.
Poom from Thailand
Couple
Really was impressed with this hotel, staff very helpful, close to beaches, restaurants, shopping. Nice big comfortable rooms
George from United States
Business traveler
I found the rooms compact with everything I needed. But the thing that would keep me returning is the staff. Obliging, courteous and considerate. Justin, the bellman, deserves special mention.
Lynne from Australia
Solo traveler
the staff was always available and very courteous. outstanding customer service. rooms were big and had constant "free" wi-fi, and tv had lots of channels for viewing. location was ideal, 5 mins away from teh beach/shopping area.
Michael from United States
Solo traveler

The Equus An Ascend Hotel Collection Member

Very good location
- Inside city center
- What's nearby?
Very good
From 154 reviewsSee what guests said
7.3
/
10
Very good service
7.6
Recommended by 81% of guests
Value for money7.4
Location rating7.9
Nearest airportHonolulu International Airport (HNL)
Distance to airport9.9 km
  • 520 meters to the beach

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Air conditioning

Room choices
1 King Bed, Non-Smoking
1 King Bed, Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Non Smoking 2 Double Beds
Non Smoking 2 Double Beds
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
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2 Double Beds
2 Double Beds
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
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Non Smoking 1 Queen Bed
Non Smoking 1 Queen Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
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1 King Bed - Non - Smoking
1 King Bed - Non - Smoking
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed
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1 King Bed
1 King Bed
...
  • Room size: 36.7 m²/395 ft²
  • Balcony/terrace
  • 1 king bed
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Two Double Beds - Upper Floor
Two Double Beds - Upper Floor
...
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    Two Double Beds with City View
    Two Double Beds with City View
    ...
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      King Room - Upper Floor
      King Room - Upper Floor
      ...
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        King Room - Top Floor
        King Room - Top Floor
        ...
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          More about The Equus An Ascend Hotel Collection Member

          More about The Equus An Ascend Hotel Collection Member

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (154)Booking.com Reviews (325)
          7.3
          /
          10
          Cleanliness7.5
          Facilities7.2
          Location7.9
          Room comfort and quality7.3
          Service7.6
          Value for money7.4
          Provided by verified guests of Agoda
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          All guests (154)
          All room types
          Showing 136 verified guest comments
          12345
          8.0
          Excellent
          Yunialthy from Indonesia
          Group
          1 King Bed, Non-Smoking
          Stayed 5 nights in April 2018
          Exceptional”
          Everything is all we need
          Reviewed July 21, 2018
          3.6
          Eri from United States
          Family with teens
          Non Smoking 2 Double Beds
          Stayed 1 night in July 2018
          Too small”
          Lobby,parking are too small. Room was ok but everything are too tight. There is step to get lobby and hard to go up with luggage. I could hear all the sound from next door.I stayed 2 times accidentary and paid $50 more this time. I won’t stay again.
          Reviewed July 17, 2018
          8.0
          Excellent
          ely from Indonesia
          Couple
          1 King Bed, Non-Smoking
          Stayed 2 nights in April 2018
          Good Location great staff”
          Overall we are happy with our stay. just note that you will need to carry your luggage quite steps to the lobby area where the elevator are. Location is best, love the bar and the staff there.
          Reviewed May 10, 2018
          9.6
          Exceptional
          judy from New Zealand
          Solo traveler
          Double
          Stayed 5 nights in April 2018
          Incredible home away from home in the heart of touristic Waikiki. ”
          Lovely rooms with wonderful beds and piles of pillows and fresh towels. Staff THE BEST EVER. So kind, helpful, local. Old Hawaiian charm and hospitality
          Reviewed April 24, 2018
          7.2
          Very good
          Chi from Hong Kong
          Business traveler
          1 King Bed, Non-Smoking
          Stayed 4 nights in January 2018
          High Cost Performance Value”
          High CP compare with all the hotels in Waikiki. You will got all the basic things you need.
          Reviewed January 30, 2018
          10.0
          Exceptional
          YuShan from Taiwan
          Couple
          1 King Bed, Non-Smoking
          Stayed 3 nights in October 2017
          Nice hotel ”
          Hotel location is good, have Macdonald and ABC stories nearby, also offer free towels for guest to bring to beach. Very sweet on this service.
          Reviewed October 19, 2017
          9.2
          Exceptional
          Jennifer from Australia
          Group
          Non Smoking 2 Double Beds
          Stayed 1 night in February 2017
          Overnight stay before Int'l flight”
          This is a well positioned hotel on Ala Moana Blvd, away from the hussle and bussle of Waikiki, yet close enough to walk to the main part of Waikiki and all tbe restaurant's, with the shoppjng centre 5mins walk away. Our stay was just an overnight stay before Int'l flight home, so it was only 20mins from the Airport for our early morning flight.
          Reviewed February 08, 2017
          9.2
          Exceptional
          Marie from Philippines
          Solo traveler
          Stayed 1 night in May 2014
          Walking distance to the mall!”
          Loved the location. Perfect for my purpose!
          Reviewed January 02, 2017
          8.8
          Excellent
          Larissa from United States
          Couple
          1 King Bed - Non - Smoking
          Stayed 1 night in November 2016
          Great Value”
          The staff was very friendly, Rene and Yoshi we both great. Place was cleaner than I expected.
          Reviewed December 01, 2016
          8.8
          Excellent
          John from United Kingdom
          Solo traveler
          1 King Bed, Non-Smoking
          Stayed 6 nights in November 2016
          Large rooms, good free WiFi. ”
          Was on 4th floor, did get some road noise but not really an issue. Air con was good. Location, 5 minster to Alan Moanalua Mall, 5 min to beach, 15 min to Waikiki central.
          Reviewed November 27, 2016
          6.8
          Good
          Norm from Canada
          Couple
          1 King Bed - Non - Smoking
          Stayed 1 night in September 2016
          You get what you pay for”
          Needed one night stay before cruise. Should have spent more and stayed elsewhere. 1) I read about the stairs beforehand so no surprise. But at night how are you supposed to ask for assistance? Leave your luggage or party on a dark street while you run up for help? There should have been an intercom or at least instructions posted at street level 2) poor air conditioning system made for an uncomfortable overnight 3) asked front desk to call for a taxi. Asked again after 15 minutes. Finally after 30 minutes, used my uber app and a driver came in 5 minutes. Not sure if this was a Honolulu problem or a Hotel problem, but didn't really feel supported by hotel staff in solving the problem. In other words, somebody didn't call, and this shouldn't have happened (midday).
          Reviewed September 21, 2016
          7.0
          Very good
          YUSHAN from Taiwan
          Group
          1 King Bed, Non-Smoking
          Stayed 2 nights in February 2016
          Difficlt parking, and slow elevator.”
          Room is cozy. Comfortable bed. Nice customer service.
          One of valet personnel gave us hard time to park temporary while we were trying to check in and unload our luggages.
          Reviewed February 13, 2016
          9.6
          Exceptional
          Jessica from Australia
          Couple
          1 King Bed, Non-Smoking
          Stayed 2 nights in December 2015
          We loved our stay at The Equus! We will be back”
          The equus is an amazing boutique hotel, the staff are lovely, the rooms are clean, spacious and the bed was so comfy! We stayed here over new years, and had a great time. Highly recommend!
          Reviewed January 28, 2016
          7.7
          Very good
          Nghia from Australia
          Couple
          1 King Bed, Non-Smoking
          Stayed 6 nights in August 2015
          Value for Money”
          Location - Hotel Condition/Cleanliness
          Reviewed November 22, 2015
          7.0
          Very good
          Petra from Australia
          Solo traveler
          Non Smoking 2 Double Beds
          Stayed 13 nights in September 2015
          You get what you pay for”
          Location, price & staff
          This was by far the cheapest option we looked at and the quality reflected this. However it was clean, the staff were friendly and it was right near Ala Moana shopping centre. It was quite old and dated and the pool was in a really awkward spot with no sun. In the two weeks we stayed there we did not see one person in there. If youre looking for a basic hotel and wish to spend your money on other things then go for it. But if you have a little extra dollars and like something modern, look elsewhere!
          Reviewed October 10, 2015
          6.7
          Good
          Jasper from New Zealand
          Couple
          Non Smoking 1 Queen Bed
          Stayed 1 night in August 2015
          Good location - single night stay”
          Location
          Acceptable for Honolulu price range.
          Reviewed August 19, 2015
          8.3
          Excellent
          Naoko from Japan
          Group
          Non Smoking 2 Double Beds
          Stayed 4 nights in March 2015
          Large room with good access”
          7mins walk to the shopping mall, bus stops. Clean and quiet room with great staff.
          very close to the shopping mall so we could stay until the closing time and walked down to the hotel. If you would like to stay around Waikiki beach, it will be a bit inconvenient.
          Reviewed August 18, 2015
          5.7
          Hui from Singapore
          Family with teens
          Non Smoking 2 Double Beds
          Stayed 3 nights in July 2015
          not up to expectations”
          location
          My stay at The Equus is regrettably not a desirable one. I booked online and paid more to get a room with double bed. However on arrival, we were given a room with only 1 double bed. Thinking that it might be a mistake overlooked by the receptionist, we went back to the lobby to tell them. We were then told that all the other rooms are fully taken (with a less than friendly attitude). Well, firstly I made the booking 1.5 months in advance. Secondly, we could do with a more apologetic approach to this. The staff then offered to squeeze in another double bed in. I pointed out that the room is very tight-fit as it is, there is no way of getting another bed in. Staff got frustrated and said we just have to make do with 1 double bed then. I insisted that this is atrocious and staff went on to look through the system on his computer and said that there is actually another bedroom with 2 double bed... At that point in time, I was very annoyed but kept quiet and went up to the room. Room was in a poor condition (1) carpet were sticky and dirty (2) aircon is not cold (3) room generally not in good condition. Then I found out that the safe deposit was not working as well... so is the phone, went back down to the reception to notify them. They told us that someone will be up to repair it- waited 1 hr but to no avail. had to rush out after that. came back in the evening to ask about it again, was impatiently told by another staff that we just have to press digit "9". So we went back up to try, doesnt work. came back down, staff insisted that it should work... Exasperated, I decided not to argue with them anymore and just make do with the broken safe and phone in a lousy condition room. All in all, I had a very bad experience with The Equus- both with the quality of the hotel and with the staff's attitude.
          Reviewed July 18, 2015
          6.7
          Good
          RYOSUKE from Japan
          Family with young children
          1 King Bed, Non-Smoking
          Stayed 2 nights in June 2015
          Good hotel near Ala Moana.”
          cost, location, cleanliness
          The best part is it's located a five-minute walk from Ala Moana Shopping Center. The bustling area of Waikiki is also about a 15-to-20-minute walk. Facility aging but renovated and kept clean. Moderately priced for Waikiki. Staff kind and helpful.
          Reviewed June 28, 2015
          8.0
          Excellent
          Lotta from Sweden
          Solo traveler
          Non Smoking 2 Double Beds
          Stayed 5 nights in May 2015
          Super”
          Clean, fresh and friendly staff
          Reviewed June 02, 2015
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