The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
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10.0
Exceptional

"Good service, good location"

Chun K.

|

March 23, 2018

Hotel Wing Deluxe Double Room The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
Hotel Wing Deluxe Double Room
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Lobby The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
Lobby
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Swimming pool [outdoor] The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
Swimming pool [outdoor]
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Swimming pool [outdoor] The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
Swimming pool [outdoor]
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See map The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
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Exceptional
Location
9.0
See all 6 photos The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
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What guests are saying:
Great location .
andy from Singapore
Family with young children
We enjoyed our stay so much. The room is spacious, love the separate bathroom and toilet! The buffet breakfast spread was good. Definitely will return again!
Charice from Malaysia
Couple
Great location and spacious room
Jennifer from Brunei Darussalam
Family with young children
Super place to stay if, like us, you just need to shop shop shop!! Lots of restaurants as well and not just high-end stores nearby. Apartment was nice although quite dated, fine for us for a few days. Would definitely recommend.
Joanne from Vietnam
Family with young children
Stay hear many times always the best
Timothy from United States
Couple
Pros: v gd location with many amenities around, clean n spacious apt, feels like home. Cons: non
Edris from Singapore
Family with young children
Nice Hotel
TEY from Malaysia
Business traveler
Staff very accomodating, service-oriented and always with a smile. Location was fantastic. Valet service was very convenient.
Marina from Singapore
Family with young children
good location & staffs very friendly
JACQUELIN from Singapore
Family with teens
The traffic jam was terrible. Fortunately, we had many eateries of different cuisines to choose from the shopping complexes located next to hotel. Also, there are many popular brands of apparel to shop from. No worry for rain or shine too.
LINDA from Singapore
Family with teens

The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

Exceptional location
Excellent
From 9667 reviewsSee what guests said
8.3
/
10
Excellent cleanliness
8.5
Recommended by 95% of guests
Value for money8.0
Distance to city center15 km
Location rating9.0
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport14.4 km
  • 210 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.2
Excellent
Room comfort & quality
This property is in high demand!Booked 29 times since yesterday | 18 travelers are looking at this property right now
Residence Wing 2-Bedroom Premier Suite
Residence Wing 2-Bedroom Premier Suite
...
  • Room size: 139 m²/1496 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
Residence Wing 2-Bedroom Deluxe Suite
Residence Wing 2-Bedroom Deluxe Suite
...
  • Room size: 130 m²/1399 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
Hotel Wing Executive Deluxe Room
Hotel Wing Executive Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Residence Wing 1-Bedroom Deluxe Suite
Residence Wing 1-Bedroom Deluxe Suite
...
  • Room size: 79 m²/850 ft²
  • City view
  • 1 king bed
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Residence Wing 1-Bedroom Premier Suite
Residence Wing 1-Bedroom Premier Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Hotel Wing Executive Premier Room
Hotel Wing Executive Premier Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Hotel Wing Deluxe Double Room
Hotel Wing Deluxe Double Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Executive Twin
Executive Twin
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 2 single beds
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Hotel Wing Deluxe Twin Room
Hotel Wing Deluxe Twin Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
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Deluxe Room
Deluxe Room
...
  • Non-smoking
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Have a question for The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur?

What people love about the property

  • 8.8
    Excellent

    "Great location, excellent buffet breakfast and friendly staff."

    SIN J.

    |

    February 19, 2017

  • 10.0
    Exceptional

    "Wonderful stay."

    CHIA

    |

    January 4, 2017

  • 10.0
    Exceptional

    "We had great peace staying at this convenient and clean suite!"

    TEO

    |

    June 26, 2016

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More about The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

More about The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

10.0
Exceptional

"Clean and good location."

siaw F.

|

February 18, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Chili's
310 m American, Mexican, Southwestern
Giegit's Western
310 m American, European, Mexican
The Daily Grind
1.3 km American, Bar, Pub
Asian cuisine
Asian cuisine
Fong Lye Fusion
30 m Asian, Chinese, Taiwanese
Flying Chillies
30 m Asian, Thai
Hokkaido Ichiba
60 m Asian, Japanese, Sushi
Chinese cuisine
Chinese cuisine
CJade Express Midvalley Megamall
260 m Chinese
Pao Xiang Bah Kut Teh, Mid Valley Mega Mall
310 m Chinese
Dragon Hut Restaurant
1.1 km Chinese

What they offer

10.0
Exceptional

"Excellent service and enjoyable"

Bradley

|

September 19, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (9667)Booking.com Reviews (2138)
8.3
/
10
Cleanliness8.5
Facilities8.2
Location9.0
Room comfort and quality8.2
Service8.3
Value for money8.0
Provided by verified guests of Agoda
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All guests (9667)
All room types

Show reviews that mention 

Showing 6983 verified guest comments
12345
9.2
Exceptional
Rity from Indonesia
Family with young children
Hotel Wing Deluxe Twin Room
Stayed 1 night in December 2018
Clean room, great location.”
It's been a long time since the last time I stayed at this hotel, but it surprised me when I checked in late at night, the reception greet me Welcome back! Suddenly, it feel so warm for that greeting, means they still keep their loyal guest's data. Clean room, feels like second home. I will surely recommend this lovely hotel to others and will surely come back. (Rity Tandar from Indonesia)
Reviewed January 08, 2019
8.0
Excellent
YI from Malaysia
Couple
Hotel Wing Deluxe Double Room
Stayed 1 night in January 2019
No car park”
location is good is clean but no allocated car park available. car park shared with the gardens mall, need to walk quite a distance to the lobby from car park and car park charge is RM5 per entry for hotel guest. when is peak hours and weekend, is hard to find car park lot
Reviewed January 07, 2019
8.4
Excellent
Emilza from Singapore
Family with teens
Residence Wing 2-Bedroom Deluxe Suite
Stayed 4 nights in December 2018
Great Stay”
Despite the issue to check me in as per agreed timing, I would say they still made up for it by giving me a nice room on the 33rd Floor. Reception and Bell boys were great....what more can I say...I love staying at this apartment and will do it again in future....Thanks to St Giles for a job well done.
Reviewed January 06, 2019
8.8
Excellent
Gayatri from Singapore
Couple
Hotel Wing Executive Premier Room
Stayed 2 nights in January 2019
Excellent location”
I especially like this hotel because of the location. You walk out to shopping centers. The executive lounge was not what I hoped it would be. Shangri-La and Sheraton have better executive lounge. The free flow alcohol period was too short and the variety of food could have been better and for a longer period of time. The service staff are excellent and I enjoyed my stay overall.
Reviewed January 15, 2019
8.0
Excellent
Cheow from Singapore
Family with teens
Hotel Wing Deluxe Twin Room
Stayed 1 night in December 2018
Room and Bed is Clean and Comfortable”
We stayed there for one night and the room was of reasonable size and bed was comfortable. The hotel is linked to The Gardens Mall and Mid-Valley Megamall. You can actually get back to the hotel from Mid-Valley Megamall via the basement. It is nearer.
Reviewed December 28, 2018
8.4
Excellent
Joanne from Vietnam
Family with young children
Residence Wing 1-Bedroom Deluxe Suite
Stayed 5 nights in December 2018
Great Location”
Super place to stay if, like us, you just need to shop shop shop!! Lots of restaurants as well and not just high-end stores nearby. Apartment was nice although quite dated, fine for us for a few days. Would definitely recommend.
Reviewed December 26, 2018
8.4
Excellent
Roslee from Singapore
Family with young children
Hotel Wing Deluxe Twin Room
Stayed 3 nights in December 2018
Traffic”
The hotel is conveniently located near the shopping area but traffic there is bad. Getting to the carpark during peak period can take 30mins and if we use the valet, it will be charged from MYR25 for hotel guests even if you are only parking for 30mins. The hotel needs to improve this.
Reviewed December 21, 2018
8.8
Excellent
Li from Malaysia
Family with young children
Hotel Wing Deluxe Double Room
Stayed 1 night in January 2019
Great location & very friendly staffs! Will definitely come back again.”
I’ll like to take this opportunity to thank one of the staff Irwan at concierge for approaching me and offering help to carry my stuffs up to my room noticing I’m pregnant. Thank you for being so helpful and observant!
Reviewed January 07, 2019
9.6
Exceptional
Alvin from Malaysia
Family with teens
Residence Wing 2-Bedroom Deluxe Suite
Stayed 1 night in January 2019
Amazingly spacious”
For the price we paid, the room was way bigger than expected and the location is pretty good since it's right beside Gardens Midvalley. Staff is also friendly.
Reviewed January 13, 2019
8.0
Excellent
Norizan from Malaysia
Solo traveler
Hotel Wing Deluxe Double Room
Stayed 3 nights in December 2018
A 5 star hotel's expectation”
Had no problems in the past however during my last stay, I had either bed bugs or mosquito bites all over my upper body and feet. The hotel management was quick to change my room but damage was done. Shouldn't a 5 star hotel be mosquito or bed bugs free, especially with the amount paid for the rooms?
Reviewed December 20, 2018
10.0
Exceptional
LAI from Singapore
Group
Hotel Wing Deluxe Twin Room
Stayed 3 nights in December 2018
Exceptional”
Location was very convenient - connected to Mid Valley Mega Mall and The Gardens Mall. Good place to stay for diehard shopping fans. Walking distance to KTM Train station were just a 10 minute walk from Mid Valley. Able to catch KTM train to KL Sentral which is 1 stop away only.
Reviewed December 18, 2018
10.0
Exceptional
Hjh from Brunei Darussalam
Family with teens
Residence Wing 2-Bedroom Deluxe Suite
Stayed 5 nights in December 2018
Convenient place to stay esp at MID valley mall ”
However we were charged extra for SST for another 6% for each room on top of room rate. As a foreigners we were felt being discouraged to visit yr lovely country for these SST charges. Its not cheap tho for 3 rooms. For another Rm10.00 is acceptable. But not SST. Our point of view, charging us with GST is better than SST.
Reviewed December 18, 2018
8.0
Excellent
Karen from Cambodia
Couple
Hotel Wing Executive Premier Room
Stayed 4 nights in December 2018
great location”
good for business traveller or easy access for shopping. Food always good and buffet vast in the main restaurant or enough in the executive floor. solid choice for a few nights or longer in the residences
Reviewed December 18, 2018
9.6
Exceptional
Zuhrirahimi from Malaysia
Family with young children
Residence Wing 2-Bedroom Deluxe Suite
Stayed 2 nights in December 2018
Good for families”
stayed 2 nights, this time around stayed in 2 bedroom apartment in Residence block. travelling as family of 5. Very convenient to get meals and amenities as it's attaches to Gardens mall and midvalley. no parking of its own, but do park at gardens mall, towards South tower end/ near Sage Restaurant. may I suggest that the Residence block or entry is labelled via the parking block itself, and directions given, same with the hotel block too, so that it avoids travellers who drive there from the Gardens Mall parking, needing to lug their luggage for long distances. Can park for awhile at the lobby... but when we came there cars parked from near the hotel block.. block out path to drive in to the lobby.. so we had to bypass and go swing over to the Gardens Mall parking entrance on the other side. the Residence lobby usually staffed by only one personnel.. at times there's a bit of delay in registering. room is clean and spacious.. carpets do start to look a bit outdated design. Will still come back if I need to return for work or any other reason around PJ or Bangsar area.. but maybe needs some new improvements as there's many new hotels and residences coming up in the area
Reviewed December 07, 2018
10.0
Exceptional
Lim from Malaysia
Couple
Hotel Wing Deluxe Twin Room
Stayed 1 night in November 2018
addicted to this hotel!”
always our first choice to stay in resident suite in this property but this time I book wrongly. book a normal hotel room for myself but surprisingly good as usual! kudos to the bellboy they are super helpful and hospitality!
Reviewed December 04, 2018
9.2
Exceptional
Noor from Malaysia
Family with teens
Residence Wing 2-Bedroom Deluxe Suite
Stayed 1 night in November 2018
Exceptional”
1. it would be nice if room price include breakfast. 2. I would stay here only if I want to go shopping at the Malls . If not I will not consider the place as there are cheaper apartments nearby Bangsar or KLCC area.
Reviewed November 16, 2018
9.2
Exceptional
Laurent from France
Business traveler
Hotel Wing Deluxe Double Room
Stayed 1 night in October 2018
Great location with vast convenience”
Room wise, all good, no complaint. Didn't have breakfast, can't comment on that. For business appointment, it's brilliant location. Good food around. Easy to get transport, next to KL Sentral, to catch KLIA to airport.
Reviewed October 25, 2018
4.4
Hong from Malaysia
Family with young children
Hotel Wing Deluxe Twin Room
Stayed 1 night in January 2019
Dirty and Dusty room”
Location is good as you can access to the mall easily, but room was dirty and dusty!
Reviewed January 15, 2019
6.0
YIMING from Malaysia
Couple
Hotel Wing Deluxe Double Room
Stayed 1 night in January 2019
Hotel Accommodation”
Not as good as what I expect, this hotel is not suitable for couple going for birthday celebration. More suitable for business stay.
Reviewed January 14, 2019
10.0
Exceptional
Jason from Singapore
Family with young children
Residence Wing 1-Bedroom Deluxe Suite
Stayed 3 nights in December 2018
Convenience Locality with friendly and helpful staffs”
Room is spacious with a hall and small kitchenette. Great for my wife who chooses to cook for the little ones. this is our 3rd stay at this place and we noticed that the cloths drying rack, high chairs and kitchens essential were missing. however, they were delivered upon request without any issues. Overall, the stay was still as pleasant as before and i will definitely return to stay with my family.
Reviewed January 01, 2019
12345
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The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
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  • Exceptional location
  • Mid Valley Mega Mall
  • KTM Train Station - Mid Valley is within 0.21 km