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The Hotel Nova
The Hotel Nova
The Hotel Nova
The Hotel Nova
The Hotel Nova
The Hotel Nova
The Hotel Nova

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8.4

Excellent

236 reviews

236 reviews

Housekeeping8
View3
Breakfast2
See map

7.7

Very good

Location rating score

Very good location - Inside city center
Parking
FREE
Popular landmarks
Mandalay Central Railway Station 1.2 km
Jade Market 1.3 km
Maha Myat Muni Pagoda- Mahamuni Buddha Temple 2.5 km
Mahamuni Pagoda 2.6 km
Mandalay Palace 3.0 km
Mandalay Marionettes Theater 3.4 km
Sanda Muni Paya 4.8 km
Golden Palace Monastery (Shwenandaw Kyaung) 5.0 km
Kuthodaw Pagoda & the World's Largest Book 5.1 km
Mandalay Hill 5.6 km
Nearby landmarks
Aung Myin Thu 140 m
Aung Thanthar 160 m
Setkyathiha Paya 200 m
Mini Golden Rock 240 m
Mahar Thatkyarthiha Pagoda 250 m
Children's Clinic 280 m
U Tin Nyein 290 m
Lanlei Paya 410 m
Phyo Dental Clinic 430 m
Lwin Clinic 470 m

The Hotel Nova

No.76, West Aung Nan Ward, 32nd Street, Between 85th x 86th Street, Chan Aye Tharzan Township, Western Mandalay, Mandalay, Myanmar, 11101 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Western Mandalay, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Mandalay Hill. Rated with 3 stars, this high-quality property provides guests with access to restaurant and hot tub on-site.

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Highlights

Inside city center

Check-in [24-hour]

Airport transport

910 meters to Zegyo Market

Complimentary WIFi in all rooms

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Car park

Hot tub

Shuttle service

Complimentary WIFi in all rooms

Check-in/out [express]

Cheaper than 96% of all properties in Mandalay in the last 24 hoursCompared to 183 Mandalay properties at Agoda for various dates
Value for money8.2
Location rating7.7
Nearest airportMandalay International Airport (MDL)
Distance to airport31.8 km

Rooms available at The Hotel Nova

Junior Suite
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 single bed and 1 double b...
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Superior Double or Twin Room
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  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed or 2 single be...
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Deluxe Double or Twin Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed or 2 single be...
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Superior Room (2 Single Bed / 1 Double Bed)
...
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    Room Assigned on Arrival
    ...
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      Deluxe Room (2 Single Bed / 1 Double Bed)
      ...
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        DELUXE DOUBLE OR TWIN ROOM 1 BED
        ...
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          Suite
          ...
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            Double Com
            ...
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              Junior Suite (1 Single Bed & 1 Double Bed)
              ...
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                Frequently asked questions

                How much does it cost to stay at The Hotel Nova?

                Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

                What time is check-in and check-out at The Hotel Nova?

                Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

                How do I get to The Hotel Nova?

                A stay at The Hotel Nova also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Hotel Nova has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Mandalay with private transportation, the hotel can arrange both taxis or car rental.

                Is breakfast offered at The Hotel Nova?

                Start your mornings right, with the continental and buffet breakfast options offered at The Hotel Nova.

                What are my dining options at The Hotel Nova?

                The Hotel Nova features an on-site restaurant for your dining convenience.

                What is the smoking policy at The Hotel Nova?

                The Hotel Nova does permit smoking in some areas and is not 100% smoke-free.

                What restaurants are nearby The Hotel Nova?

                The Hotel Nova is located in Western Mandalay, famous for good restaurants such as Landmark Sky Bar, Gangnam 31 and Sky Bar & Restaurant.

                What popular shopping places are close to The Hotel Nova?

                Shopping options in The Hotel Nova’s Western Mandalay neighborhood include Jade Market.

                What are popular attractions near The Hotel Nova?

                The Hotel Nova is located in Western Mandalay area, which is famous for attractions such as Shwe In Bin Kyaung, Tingaza Kyaung Monestary and Ein Daw Yar Pagoda.

                What popular natural sightseeing spots are close to The Hotel Nova?

                The Hotel Nova is located within Western Mandalay, which makes it conveniently close to natural sights including Wwtp5, KanTawGyi Tube well and Wwtp6.

                Show more questions
                See map

                Explore the neighborhood

                What people love about The Hotel Nova

                • 10

                  Exceptional

                  "We would recommend this hotel to everyone Thanks for the wonderful stay Valentine Kao"

                  VALENTINE

                  |

                  September 9, 2019

                • 10

                  Exceptional
                  Staff 

                  "The staff at the Hotel Nova we’re very helpful."

                  VALENTINE

                  |

                  September 9, 2019

                • 10

                  Exceptional
                  Staff 

                  "The front office lady who helped us organize our tour to the monastery and airport was so very helpful Thank You."

                  VALENTINE

                  |

                  September 9, 2019

                Overall rating:

                8.4

                Excellent
                236 reviews
                Cleanliness
                8.4
                Facilities
                7.9
                Location
                7.7
                Read all reviews >
                More about The Hotel Nova

                More about The Hotel Nova

                The Hotel Nova

                The Hotel Nova, located in Mandalay city center, is a popular choice for travelers. With its convenient location, the hotel offers easy access to the city's must-see destinations.
                The Hotel Nova offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Mandalay. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
                The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
                Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
                Equipped with handy amenities, guestrooms at The Hotel Nova guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The hotel also offers a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed.
                Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


                Dining and things to do

                Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at The Hotel Nova. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
                The Hotel Nova offers unique recreational opportunities for all guests. Finish your vacation days right by dropping in at the hot tub. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


                Around the property

                The Hotel Nova provides an excellent base for exploring the sights of Mandalay in-depth. Golden Palace Monastery (Shwenandaw Kyaung) is located 4.9 km away, and is one of the most famous tourist spots to visit and photograph. Get a photograph of yourself in front of Mahamuni Pagoda located 2.5 km away, a must-see for anyone visiting Mandalay.


                Reasons to stay here

                Rooms don't get much cheaper than here, being less than 95% of the city's accommodation.

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                Amenities and facilities
                Very good
                Facilities

                7.9

                Most talked about facilities

                Housekeeping

                7 mentions

                Breakfast

                3 mentions

                Food & Dining

                2 mentions

                Internet

                1 mention

                Languages spoken

                • English
                • Burmese

                Accessibility

                • Wheelchair accessible

                Internet access

                • Complimentary WIFi in all rooms
                • Internet services
                • Wi-Fi in public areas

                Things to do, ways to relax

                • Hot tub
                • On-site entertainment
                • Ticket services
                • Tours

                Cleanliness and safety

                • Anti-viral cleaning products
                • Body thermometer
                • Breakfast in room
                • Cashless payment service
                • Daily disinfection in all rooms
                • Daily disinfection in common areas
                • Doctor/nurse on call
                • First aid kit
                • Hand sanitizer
                • Hot water linen and laundry washing
                • Individually-wrapped food options
                • Physical distancing of at least 1 meter
                • Protective screens in common areas
                • Room sanitization opt-out available
                • Rooms sanitized between stays
                • Safe dining setup
                • Sanitized kitchen and tableware items
                • Staff trained in safety protocol
                • Temperature check for guests and staff

                Dining, drinking, and snacking

                • Alternative meal arrangement
                • Bar
                • Breakfast [free]
                • Coffee shop
                • Happy hour
                • Kitchen
                • Restaurants
                • Room service [24-hour]

                Services and conveniences

                • Air conditioning in public area
                • Concierge
                • Contactless check-in/out
                • Daily cleaning
                • Disabled facilities
                • Doorman
                • Dry cleaning
                • Elevator
                • Food delivery
                • Gift/souvenir shop
                • Grooming service
                • Ironing service
                • Laundry service
                • Luggage storage
                • Meeting/banquet facilities
                • Safety deposit boxes
                • Smoking area

                For the kids

                • Babysitting service
                • Family room
                • Kids meal

                Access

                • Allergy-free rooms
                • CCTV in common areas
                • CCTV outside property
                • Check-in/out [express]
                • Check-in/out [private]
                • Check-in [24-hour]
                • Fire extinguisher
                • Front desk [24-hour]
                • Non-smoking rooms
                • Pets allowed
                • Safety/security feature
                • Security [24-hour]
                • Smoke alarms
                • Soundproof rooms

                Getting around

                • Car park [free of charge]
                • Car park [on-site]
                • Rental car
                • Shuttle service
                • Taxi service
                • Transport to airport

                Sports equipment rental

                • Bicycle rental

                Available in all rooms

                • A/C
                • Accessible by elevator
                • Alarm clock
                • Bathrobes
                • Closet
                • Clothes dryer
                • Clothes rack
                • Coffee/tea machine
                • Complimentary drinking water
                • Desk
                • Hair dryer
                • Hypoallergenic
                • Linens
                • Lock box in room
                • Mini bar
                • Mirror
                • Non-smoking
                • Pajamas
                • Phone
                • Private bathroom
                • Refrigerator
                • Safety/security feature
                • Satellite/cable channels
                • Seating area
                • Shower
                • Sleep comfort items
                • Slippers
                • Smoke alarm
                • Socket near the bed
                • Sofa
                • Toiletries
                • Towels
                • Trash cans
                • Wake up call
                • Wi-Fi [complimentary]
                • Wooden/parqueted flooring
                Food and dining
                Breakfast options
                • American
                • Asian
                • Continental
                • Buffet
                Restaurants on site

                Shades Bar and Restaurant

                • Cuisine: Chinese, European, Thai
                • Menu: Buffet, A-la-carte
                Location
                No.76, West Aung Nan Ward, 32nd Street, Between 85th x 86th Street, Chan Aye Tharzan Township, Western Mandalay, Mandalay, Myanmar, 11101
                Very good
                Location

                7.7

                Airports

                • Mandalay International Airport (MDL)
                  31.8 km 54 min drive
                • Monywa Airport (NYW)
                  104.8 km

                Public transportation

                • Mandalay Railway Station
                  1.2 km
                • Thiri Mandala Bus Station (for Monywa, Shwebo)
                  1.5 km

                Hospital or clinic

                • Children's Clinic
                  280 m

                Shopping

                • Jade Market
                  1.3 km

                Convenience store

                • Yarzar Store
                  900 m

                Cash withdrawal

                • ATM
                  270 m
                What's nearby

                Popular landmarks

                • Mandalay Central Railway Station
                  1.2 km
                • Jade Market
                  1.3 km
                • Maha Myat Muni Pagoda- Mahamuni Buddha Temple
                  2.5 km
                • Mahamuni Pagoda
                  2.6 km
                • Mandalay Palace
                  3.0 km
                • Mandalay Marionettes Theater
                  3.4 km
                • Sanda Muni Paya
                  4.8 km
                • Golden Palace Monastery (Shwenandaw Kyaung)
                  5.0 km
                • Kuthodaw Pagoda & the World's Largest Book
                  5.1 km
                • Mandalay Hill
                  5.6 km

                Nearby landmarks

                • Aung Myin Thu
                  140 m
                • Aung Thanthar
                  160 m
                • Setkyathiha Paya
                  200 m
                • Mini Golden Rock
                  240 m
                • Mahar Thatkyarthiha Pagoda
                  250 m
                • Children's Clinic
                  280 m
                • U Tin Nyein
                  290 m
                • Lanlei Paya
                  410 m
                • Phyo Dental Clinic
                  430 m
                • Lwin Clinic
                  470 m
                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Property policies
                Children and extra beds

                Extra beds vary by room. Please check each room's capacity for details.

                All children are welcome.

                Infant 0-1 year(s)
                Stay for free if using existing bedding.
                Baby cot/crib may be requested directly from the property.
                Children 2-11 year(s)
                Stay for free if using existing bedding.
                If you need an extra bed, it will incur an additional charge.
                Guests 12 years and older are considered as adults
                Must use an extra bed which will incur an additional charge.
                Others
                • When booking 6 or more rooms, special policies may apply.
                Some helpful facts

                Check-in/Check-out

                • Check-in from14:00
                • Check-out from12:00
                • Check-out until12:00
                • Reception open until23:59

                Getting around

                • Airport transfer fee15 USD

                The property

                • Number of bars/lounges1
                • Number of restaurants1
                • Number of rooms 30

                Reviews of The Hotel Nova from real guests

                Provided by verified guests of Agoda
                8.2
                /
                10
                Cleanliness8.4
                Facilities7.9
                Location7.7
                Service8.7
                Value for money8.2
                High score for Mandalay
                Rating
                9+ Exceptional (18)
                8-9 Excellent (7)
                7-8 Very Good (3)
                6-7 Good (2)
                <6 Below Expectation (7)
                Time of the year
                Mar - May (2)
                Jun - Aug (12)
                Sep - Nov (12)
                Dec - Feb (11)
                All guests (53)
                All room types
                All languages

                Show reviews that mention 

                Showing 37 verified guest comments
                12
                10.0
                Exceptional
                Xavier from United Kingdom
                Couple
                Superior Double or Twin Room
                Stayed 4 nights in September 2017

                Perfect Stay to discover Mandalay”

                We had an amazing time in the hotel. Staff has been really helpful, especially Ei Ei Kyaw. They did everythin they could to helt think about it p us organizing excursion, accomodating late check out or providing a beautiful room. Don, just book it. It is close to local market, easy to move around walking or by taxi and views from the restaurant are great. The show every night is a good way to wind down your day. I would definitively book it again if I come back to Mandalay. THANK YOU

                Reviewed September 26, 2017

                See room deals

                Dear Our Valuable Guest , Mingalarbar, Warmest Greeting from The Hotel Nova, All of us are very happy and pleased to hear that you enjoyed your stay with us and for your wonderful review on the one of world's largest traveling website with a full marked lovely caption " Perfect Stay to discover Mandalay " . Our team would love to read that you praised our service. Thank you very much for your wonderful review and we hope to seeing you nearest future and serve the best service for you again. Thanks and Best Regards, Khaing Zaw Oo (Mr.) Sale and Marketing. The Hotel Nova (Mandalay).

                Responded September 30, 2017
                The Hotel Nova
                10.0
                Exceptional
                VALENTINE from United States
                Family with teens
                Junior Suite
                Stayed 3 nights in September 2019

                Mandalay ”

                The staff at the Hotel Nova we’re very helpful. The front office lady who helped us organize our tour to the monastery and airport was so very helpful Thank You. On the morning we left to the airport we met Mr Kumar the owner who is such a nice gentleman, that he refused to take the charges for the trip, and wished us well and thanked us for choosing the Hotel Nova. We would recommend this hotel to everyone Thanks for the wonderful stay Valentine Kao

                Reviewed September 10, 2019

                See room deals

                Dear Valentine, Greetings from The Hotel Nova, Thank you for choosing our hotel in the first place and we are very happy to hear back from you. We will keep on trying our very best to add more values and pay more attention to detail. Hope to see you again. Simon(Mr.)Sales and Marketing.

                Responded February 14, 2020
                The Hotel Nova
                10.0
                Exceptional
                Elise from United States
                Couple
                Deluxe Double or Twin Room
                Stayed 1 night in June 2017

                Wonderful stay in Mandalay!”

                We were planning on taking a night bus and not spending a night in Mandalay but there weren't any buses that suited our schedule so booked the hotel last minute. The staff is incredibly nice and the place is so clean! We even enjoyed a puppet show and xylophone show at night with dinner! It was an overall pleasant stay!

                Reviewed July 09, 2017

                See room deals

                Dear our valuable guest, warmest greetings from The Hotel Nova. Thank you very much for your lovely review with a wonderful score point. We are so happy that your expectations meet reality because we are still in working progress as the hotel is quite new .Thanks a Lot to recommend to our Hotel. We are looking forwards to serve you in the near future. Thanks and Best Regards, Nyein Chan Zaw (Mr.) Assistant Front Office Manager. The Hotel Nova, Mandalay.

                Responded July 13, 2017
                The Hotel Nova
                8.4
                Excellent
                Fong from Singapore
                Couple
                Superior Double or Twin Room
                Stayed 1 night in July 2017

                Excellent views of mandalay”

                Stayed for almost 10 days in total at this hotel. We were given one of the corner top rooms which had excellent views of mandalay city through the huge windows. Staff were also willing to go above and beyond to help with our requests such as purchasing phone cards, calling for taxis etc. Breakfast was also decent on the rooftop restaurant. Would have loved to stay longterm in this hotel. Only downside was that the sealant on the windows were not very good, thus the water seeped into the room whenever it rained. Hopefully they've fixed that by now.

                Reviewed April 20, 2018

                See room deals

                Dear Fong, Greetings from The Hotel Nova, We are very happy to hear such a tremendous positive feedback from you and also look into the matter that you have suggested. All of our staffs are very happy to hear that you had a great stay in Mandalay. Please do come next time and we look forward to seeing you as our very special guests.Simon(Mr.)Sales and Marketing.

                Responded May 16, 2018
                The Hotel Nova
                9.6
                Exceptional
                Casie from United States
                Group
                Superior Double or Twin Room
                Stayed 1 night in July 2017

                Great stay! ”

                The Hotel Nova is a great place to stay! The staff is extremely accommodating and kind, always willing to help when they can. The room was very clean, good AC and a lot of amenities within the room. The restaurant has good food and a fun dinner show! I would highly recommend guests to stay here. (Side note: I would highly suggest you do not try to walk to the palace from the hotel- it takes forever!)

                Reviewed July 24, 2017

                See room deals

                Dear Casie, Thank you so much for putting up a good review on agoda. We felt very happy that you enjoyed your stay and had a great time with us. We are also very sorry for some incidences which are literally our mistakes. We will try to maintain our service and improve it to be better and better. Please do come next time and we will be waiting for you as our VIP guest. Simon(Mr.) Sales and Marketing

                Responded December 04, 2017
                The Hotel Nova
                9.2
                Exceptional
                Linda from Canada
                Couple
                Superior Double or Twin Room
                Stayed 3 nights in November 2017

                Busy commercial area but can't beat the price ”

                Excellent staff, clean rooms, wonderful view from rooftop restaurant. Just a little far from the Royal Palace but you would probably take a taxi anyway. Highly recommend the hotel. Reasonable prices on transportation and tours as well. Overall excellent.

                Reviewed November 14, 2017

                See room deals

                Dear Linda, Thank you so much for putting up a good review on agoda. We felt very happy that you enjoyed your stay and had a great time with us. We will try to maintain our service and improve it to be better and better. Please do come next time and we will be waiting for you as our VIP guest. Simon(Mr.) Sales and Marketing

                Responded December 04, 2017
                The Hotel Nova
                9.2
                Exceptional
                Eric from China
                Family with young children
                Junior Suite
                Stayed 2 nights in January 2018

                It was a very enjoyable stay!”

                We arrived and we saw our names written on a chalkboard. The staff were incredibly friendly and accommodating. We watched the free puppet and xylophone show on the top floor while eating tea leaf salad. The room was very clean and spacious. The internet was fast, the water was hot, and the beds were comfy. The only negative was that the walls were a bit thin. Overall, I would definitely recommend the hotel to others .

                Reviewed February 03, 2018

                See room deals

                Dear Eric, Greetings from The Hotel Nova, Thank you very much for choosing our hotel for your accommodation. We all are very happy to hear that you enjoyed your stay with us and also point out our strength and weakness which is very helpful for us. We will definitely look into the matter that you have mentioned. Please do come next time to Mandalay and hope to see you again. Simon(Mr.) Sales and Marketing.

                Responded February 06, 2018
                The Hotel Nova
                10.0
                Exceptional
                Arthur from Ireland
                Couple
                Superior Double or Twin Room
                Stayed 2 nights in September 2017

                Beautiful modern hotel”

                New hotel located a few mins from the Grand Palace and near the local markets. The building is very luxurious with a great view of the city from the upper floor rooms. Breakfast buffet was also a win-win. Would highly recommend!

                Reviewed September 10, 2017

                See room deals

                Dear Arthur, Thank you so much for putting up a good review on agoda. We felt very happy that you enjoyed your stay and had a great time with us. We are also very sorry for some incidences which are literally our mistakes. We will try to maintain our service and improve it to be better and better. Please do come next time and we will be waiting for you as our VIP guest. Simon(Mr.) Sales and Marketing

                Responded December 04, 2017
                The Hotel Nova
                6.4
                Good
                anthony from United Kingdom
                Family with teens
                Superior Double or Twin Room
                Stayed 2 nights in December 2018

                Average hotel ”

                This is an ok hotel, staff were helpful but given the wide choice of options in Mandalay you may be able to find better for a similar price.

                Reviewed January 04, 2019

                See room deals

                Dear Anthony, Greetings from The Hotel Nova, We are very sorry for all the flaws that you have experienced during your stay in Mandalay. We will definitely review our management system and try to implement all the good changes. Please do come next time and hope to see you as our very special guests.Simon(Mr.)

                Responded June 04, 2019
                The Hotel Nova
                10.0
                Exceptional
                Zayar from Myanmar
                Couple
                Superior Double or Twin Room
                Stayed 1 night in March 2018

                Nice brand new hotel”

                Nice hotel with helpful & polite staffs. Excellent cleanliness. Breakfast is great, many options. Puppet shows can be seen at night time on roof dining area. They gave me high floor unit as I put note when booking. Location is ok to stroll around. Overall recommended to stay

                Reviewed March 12, 2018

                See room deals

                Dear Zayar, Greetings from The Hotel Nova, We firstly would like to thank you for choosing our hotel and also leaving a very lovely and high scoring marks for us which is very helpful. All of us are very happy to hear that you enjoyed your stay with us in Mandalay and we believe we will keep on pushing hard on our service quality and nailing every steps in details. Please do come next time and we hope to see you as our very special guests. Simon(Mr.) Sales and Marketing.

                Responded March 16, 2018
                The Hotel Nova
                8.4
                Excellent
                Hector from South Korea
                Solo traveler
                Superior Double or Twin Room
                Stayed 1 night in August 2017

                Driver with bad manners”

                Very annoying and unhelpful tour taxi driver who apparently works exclusively for the hotel. You would much much better off grabbing one off the street yourself. I saw no benefit of using the services of the guy whom the front desk staff directed me to.

                Reviewed August 07, 2017

                See room deals

                Dear Hector, Thank you so much for putting up a good review on agoda. We felt very happy that you enjoyed your stay and had a great time with us. We are also very sorry for some incidences which are literally our mistakes. We will try to maintain our service and improve it to be better and better. Please do come next time and we will be waiting for you as our VIP guest. Simon(Mr.) Sales and Marketing

                Responded December 04, 2017
                The Hotel Nova
                7.2
                Very good
                Colin from United Kingdom
                Couple
                Deluxe Double or Twin Room
                Stayed 2 nights in October 2017

                Nice hotel and staff”

                It was in a good location lots to do around the area , the staff were helpful and room was clean , it would have been a full marks if had been put in the room we payed for must have given our room away. The next day we did end up moving but only because really bad smell in room . The second room was good can't complain. Would recommend this hotel .

                Reviewed November 12, 2017

                See room deals

                Dear Colin, Thank you so much for putting up a good review on agoda. We felt very happy that you enjoyed your stay and had a great time with us. We are also very sorry for some incidences which are literally our mistakes. We will try to maintain our service and improve it to be better and better. Please do come next time and we will be waiting for you as our VIP guest. Simon(Mr.) Sales and Marketing

                Responded December 04, 2017
                The Hotel Nova
                10.0
                Exceptional
                Cara from United States
                Couple
                Superior Double or Twin Room
                Stayed 1 night in June 2017

                Delightful and clean stay in a great location”

                We were very impressed with the facilities: they were clean, tasteful and inviting. The staff were acconodating on more than one occasion. We also enjoyed the bicycles, complimentary cocktail and puppet show - not to be missed!!

                Reviewed June 28, 2017

                See room deals

                Dear our valuable guests, warmest greetings from The Hotel Nova. Thank you very much for your lovely review with a wonderful heading “Delightful and clean stay in a great location”. We are so pleased to read that we have met your expectations and you were very happy with our facilities and services and your super review on our staff. Thanks a Lot to recommend to our Hotel. We are looking forwards to serve you in the near future. Thanks and Best Regards, Nyein Chan Zaw (Mr.) Assistant Front Office Manager. The Hotel Nova, Mandalay.

                Responded July 13, 2017
                The Hotel Nova
                8.0
                Excellent
                Lynette from Malaysia
                Solo traveler
                Superior Double or Twin Room
                Stayed 1 night in March 2019

                Not bad for a few nights ”

                There is no shower cubicle or shower curtain so your whole bathroom floor ends up wet. Other than that, it’s a pretty good hotel. And they have a free marionette puppet show every evening.

                Reviewed March 28, 2019

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                Dear Lynette, Greetings from The Hotel Nova, Thank you for your lovely feedback. We will definitely try to change all the necessities that you have suggested and we will maintain all the positive points. Please do come visit again and we will be waiting for you as our very special guests.Simon(Mr.)

                Responded June 04, 2019
                The Hotel Nova
                8.4
                Excellent
                Teng from Malaysia
                Group
                Superior Double or Twin Room
                Stayed 1 night in June 2017

                Great for money”

                The receptionist is very helpful. Hotel buffet is good too.

                Reviewed July 03, 2017

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                Dear our valuable guest, We are so pleased to read that we have met your expectations and you were very happy with our facilities and services and your super review on our staff. We are looking forwards to serve you in the near future. Thanks and Best Regards, Nyein Chan Zaw (Mr.) Assistant Front Office Manager. The Hotel Nova, Mandalay.

                Responded July 13, 2017
                The Hotel Nova
                8.4
                Excellent
                Tippaya from Thailand
                Couple
                Superior Double or Twin Room
                Stayed 2 nights in February 2018

                new hotel, full facility but location is far”

                clean and big room, lots of buffet breakfast line. but a lil bit too far from restaurants and attractions, its near a fresh market.

                Reviewed February 26, 2018

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                Dear Tippaya, Greetings from The Hotel Nova, Thank you very much for choosing our hotel for your stay in Mandalay and we are honored to have you as our guests. All of our staffs are very happy to hear that you had a wonderful stay here. We will try to carry on improving our service quality better and also try to arrange more modes of transportation for visit around the city. Please do come next time and we will be looking forward to seeing you as our VIP guests.Simon(Mr.)Sales and Marketing.

                Responded March 06, 2018
                The Hotel Nova
                5.6
                Thi from Vietnam
                Group
                Superior Double or Twin Room
                Stayed 2 nights in December 2017

                Should not stay in the basement in this hotel!”

                I don’t know the other room but the smell of the one in the basement is nasty. It’s strange that no one mentions this in the review but it can be smell in the balcony so that it’s not the smell of one room.

                Reviewed January 10, 2018

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                Dear Thi, Greetings from The Hotel Nova, Thank you for choosing our hotel for your stay in Mandalay. We are very sorry about the smell problem and we are very ashamed of that. We also took care of that problem and now it seemed it has sorted out. Thank you for mentioning our weak point and we will try not to happen again. Please do come next time and we hope to see you as our VIP guest. Simon (Mr.)Sales and Marketing.

                Responded January 31, 2018
                The Hotel Nova
                10.0
                Exceptional
                joao from Germany
                Couple
                Superior Double or Twin Room
                Stayed 3 nights in August 2017

                Just a Perfect Hotel with Amazing Staff”

                Fantastic staff. Great food. Excellent housekeeping. Not so fast Wifi but works. Tasty breakfast. Great city views. We will be back next week!

                Reviewed August 15, 2017

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                Dear Joao, Thank you so much for putting up a good review on agoda. We felt very happy that you enjoyed your stay and had a great time with us. We are also very sorry for some incidences which are literally our mistakes. We will try to maintain our service and improve it to be better and better. Please do come next time and we will be waiting for you as our VIP guest. Simon(Mr.) Sales and Marketing

                Responded December 04, 2017
                The Hotel Nova
                10.0
                Exceptional
                valdemir from Brazil
                Couple
                Superior Double or Twin Room
                Stayed 2 nights in December 2017

                good place”

                amazing

                Reviewed December 18, 2017

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                Dear Valdemir, Greetings from the Hotel Nova, Thank you very much for writing us a review on biggest online travel agent and your appreciation worth a million to us and our staffs are very happy to hear that you had a great stay at our hotel. Please do come next time and we are waiting to serve you as our VIP guests. Simon(Mr.) Sales and Marketing

                Responded December 24, 2017
                The Hotel Nova
                6.8
                Good
                Antonia from Australia
                Couple
                Superior Double or Twin Room
                Stayed 2 nights in July 2017

                Good”

                Buen hotel un poco alejado. Desayuno buffet bueno y piezas amplias y limpias. Staff no sabe mucho ingles y ofrecen los tours con precios excesivos. En general, muy bueno. Lo volvería a elegir.

                Reviewed August 02, 2017

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                Dear Antonia, Thank you so much for putting up a good review on agoda. We felt very happy that you enjoyed your stay and had a great time with us. We are also very sorry for some incidences which are literally our mistakes. We will try to maintain our service and improve it to be better and better. Please do come next time and we will be waiting for you as our VIP guest. Simon(Mr.) Sales and Marketing

                Responded December 04, 2017
                The Hotel Nova
                12
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