The Klagan Hotel

The Klagan Hotel

Unit 25 - 28 Ground Floor, Block D, Warisan Square, Jalan Tun Fuad Stephens, Central Business District, Kota Kinabalu, Malaysia, 88000
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Standard The Klagan Hotel
Standard
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    Lobby The Klagan Hotel
    Lobby The Klagan Hotel
    Golf course [on-site] The Klagan Hotel
    Atrium The Klagan Hotel
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    Exterior view The Klagan Hotel

    The Klagan Hotel Reviews

    8.2
    Excellent
    /10
    (4313 reviews)See what guests said
    9.6
    Exceptional

    "Good location to food and mall and also Philippines market."

    Sherlin

    -

    January 7, 2019

    8.2
    Excellent cleanliness
    Recommended by 95% of guests

    Things you’ll love about The Klagan Hotel

    • 790 meters to public transportation

    • Located in heart of Kota Kinabalu

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!Booked 32 times since yesterday | 18 travelers are looking at this property right now
    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Vals Bundle Shop30 m
  • Starbucks50 m
  • Times Books & Magazines50 m
  • IT Point90 m
  • Borneo Trading Post110 m
  • The Waterfront120 m
  • Waterfront120 m
  • Centre Point Sabah130 m
  • Shenanigan's130 m
  • Kota Kinabalu City Waterfront150 m
  • Value for money8.2
    Distance to city center1.00 Km
    Location rating9.0
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport4.5 km

    Rooms available at The Klagan Hotel

    8.2
    Excellent
    Room comfort & quality
    Basic Triple Room
    Basic Triple Room
    ...
    • Room size: 18 m²/194 ft²
    • Shower
    • 3 single beds
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    Atrium
    Atrium
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 2 single beds or 1 double b...
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    Superior
    Superior
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 double b...
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    Deluxe
    Deluxe
    ...
    • Room size: 35 m²/377 ft²
    • Ocean view
    • 2 single beds or 1 double b...
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    Courtyard
    Courtyard
    ...
    • Room size: 18 m²/194 ft²
    • Courtyard view
    • 1 queen bed or 2 single bed...
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    Standard
    Standard
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 double bed or 2 single be...
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    Courtyard Family Room
    Courtyard Family Room
    ...
    • Room size: 26 m²/280 ft²
    • Courtyard view
    • 3 single beds
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    Room - Interior view
    Room - Interior view
    ...
    • Shower
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    Room Inner
    Room Inner
    ...
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      Courtyard Family Suite
      Courtyard Family Suite
      ...
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        Have a question for The Klagan Hotel?

        What people love about The Klagan Hotel

        • 8.4
          Excellent

          "Great stay."

          Munirah

          |

          December 13, 2018

        • 7.6
          Very good

          "Decent for a 3-star hotel."

          Grace

          |

          November 20, 2018

        • 8.8
          Excellent

          "The room (for 3 travellers) are clean and spacious."

          Fong

          |

          November 8, 2018

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        More about The Klagan Hotel

        More about The Klagan Hotel

        4.4
        Review score

        "Great location at City Centre."

        Olivia

        |

        January 7, 2019

        An overview

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        What they offer

        7.6
        Very good

        "Overall is good."

        Dean D.

        |

        January 6, 2019

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Reviews of The Klagan Hotel from real guests

        Agoda Reviews (4313)Booking.com Reviews (673)
        8.2
        /
        10
        Cleanliness8.2
        Facilities7.7
        Location9.0
        Room comfort and quality8.2
        Service8.2
        Value for money8.2
        Provided by verified guests of Agoda
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        All guests (4313)
        All room types

        Show reviews that mention 

        Showing 2921 verified guest comments
        12345
        8.4
        Excellent
        Syed from Malaysia
        Family with teens
        Courtyard Family Room
        Stayed 1 night in February 2019

        Syed Ahmad Fariz from Selangor”

        We got an upgrade from 3 single bedded room to family room. The room is spacious and clean. Location is superb; within walking distance to the Philipines Market, Waterfront, the shopping complex and the Sunday Market. The breakfast buffet is commendable. A great place to stay!

        Reviewed March 05, 2019
        9.2
        Exceptional
        Mohamed from Singapore
        Solo traveler
        Atrium
        Stayed 1 night in February 2019

        Neat and Nice”

        I'd stayed 3 times at Klagen and I'm always impressed with the level of cleanliness and kind staff. Its well situated around shopping areas and eateries. The only way Klagen can improve further is by doing a little touch up on its exterior outlook :-D. My friends who were initially taken aback with the exterior were eventually surprised at the interior and the level of cleanliness.

        Reviewed February 07, 2019
        10.0
        Exceptional
        kit from Singapore
        Business traveler
        Standard
        Stayed 2 nights in February 2019

        Exceptional”

        Can hear the noise of the plane flying past but it is still acceptable

        Reviewed March 04, 2019
        8.4
        Excellent
        Mohammad from Palestinian Territory
        Solo traveler
        Atrium
        Stayed 5 nights in February 2019

        Excellent”

        This hotel is good but needs song improvement , I felt when they clean the bathroom just they use water , the smell of the bathroom was bad even after cleaning it , if they used just any material will be good . They need to fix the air conditioner in the elevator , as you come after a long trip , this will give impression about the whole hotel . They need as well to add more tv channels ..

        Reviewed February 28, 2019
        4.0
        Sharon from Singapore
        Couple
        Atrium
        Stayed 3 nights in February 2019

        Disappointing ”

        Hotel is clean and room is big. but all our requests are ignored. Anniversary trip with hubby but given TWIN BED?!?!?!?!? although requested for large bed. Requested for smoking room but ended a non smoking room which had to make a trip down to hotel lobby whenever need to smoke. Plus there is no view in the room (walls) which TOTALLLY spoil the whole trip. When requested to change room, front desk just brush it away saying that the hotel is fully booked. I WILL NEVER GO BACK TO THIS HOTEL AGAIN!!!!

        Reviewed February 26, 2019
        8.8
        Excellent
        Noorul from Malaysia
        Family with young children
        Courtyard Family Room
        Stayed 1 night in February 2019

        Good value for money. ”

        I book 4 room for fmly. A bit late to get the key for one room but staff are friendly and helpful. The bathroom door not in good condition but manageable for the room only. Others are ok Hotel provide parking for van at in front oh hotel as van with above certain height cnnot enter parking area.

        Reviewed February 25, 2019
        8.0
        Excellent
        Muhammad from Malaysia
        Couple
        Standard
        Stayed 1 night in January 2019

        3 star.. =)”

        The pros 1. Location is awesome.. very near to market, sea & seafood stall (ikan bakar) 2. Clean! Toilet & room very clean. 3. Parking.. easy to park.. has parking lot.. Cons(need improvement) 1. Food.. average.. 2. Signage.. very confused (for example at level 7) the room should be on the right building, but actual is on the left building.. Cons

        Reviewed February 05, 2019
        8.8
        Excellent
        Juhee from South Korea
        Solo traveler
        Courtyard
        Stayed 1 night in September 2018

        So kind receptionist and good location ”

        We stayed here for two nyts. And last of one nyt, we just went there directly around 3am without booking because we missed airplanes. But the receptionist was so kind even we arrived so late nyt. Ive been another two hotel near airport that staff just said ‘we were already full booking’ with annoying face... anyway the room was so clean even other guests were little noisy ..iill book again if i go Kotakinabalu again :)

        Reviewed January 19, 2019
        8.0
        Excellent
        Chee from Singapore
        Couple
        Courtyard
        Stayed 4 nights in December 2018

        Centrally located and value for money”

        Value for money. The hotel is located in the center of city and near to phillipine market. Basically u can walk to anywhere is within reach The hotel is rather large and one would get lost on the first day The breakfast is not anything to shout about...

        Reviewed December 13, 2018
        10.0
        Exceptional
        norizah from Malaysia
        Family with young children
        Deluxe
        Stayed 1 night in July 2018

        Best Location”

        Best Location. Easy to find restaurant. Nearest to shopping center.

        Reviewed March 05, 2019
        8.0
        Excellent
        SAIK from Malaysia
        Business traveler
        Atrium
        Stayed 1 night in February 2019

        FRIENDLY STAFF”

        FRIENDLY STAFF

        Reviewed February 28, 2019
        10.0
        Exceptional
        Rio from Malaysia
        Group
        Courtyard
        Stayed 3 nights in February 2019

        Great Hotel”

        Near to shopping mall, bar, eating places and easy to access the watefront and all places.

        Reviewed February 27, 2019
        7.2
        Very good
        Muhammad from Brunei Darussalam
        Family with young children
        Deluxe
        Stayed 1 night in February 2019

        Not Bad But Needs Some Improvement”

        Hotel is clean but abit of dusty. Otherwise its worth spending a few nights.

        Reviewed March 06, 2019
        8.8
        Excellent
        Cheng from Malaysia
        Business traveler
        Standard
        Stayed 2 nights in November 2018

        Strategic amd vibrant”

        Stayed for 2 nights on 7th floor with the view of the sea and Pulau Gaya. The hotel has no significant sports facility but this is not an issue. The hotel is surrounded by shopping centres, restaurants, night entertainments. It is easy to walk around KK and plenty of Grabcar around.

        Reviewed December 03, 2018
        10.0
        Exceptional
        Siow from Malaysia
        Family with teens
        Courtyard Family Room
        Stayed 1 night in December 2018

        Owesome, beyond our expectation, value for money 比想像中的更好”

        We feel home with Klagan after few night stays, it’s the most convenient place to grab car, foods, shopping for everything and laundry our clothes with just few steps away only. Staffs are friendly. Will book Klagan again if we visit KK in the future!

        Reviewed December 03, 2018
        8.0
        Excellent
        Mohammed from Malaysia
        Business traveler
        Standard
        Stayed 1 night in September 2018

        Very good”

        Located in the middle of Kota Kinabalu, everything are just around you. Clean room but I think it can be improved. Centre Point KK is just next to the hotel. Restaurants and fast foods are all nearby. Seafood heaven I must say if you are in Kota Kinabalu. Nice view from the hotel restaurant at 11 floor. Breakfast is also OK here but can be improved

        Reviewed November 22, 2018
        9.2
        Exceptional
        Noor from Malaysia
        Family with teens
        Courtyard
        Stayed 1 night in November 2018

        Very nicr staff”

        Thank you to all who helped made the trip enjoyable. Kudos to Klagan staff for their utmost cooperation in allowing us to check in early, as our booked flight was cancelled and we had to fly to BKI early morning. By 10.30am, we were checked in and my elderly mum managed to rest well. Thank you. Food was good. We ordered room service that arrived promptly and still steaming hot. Breakfast spread was huge. My third time with Klagan Warisan Square and will definitely be there again in the future.

        Reviewed November 22, 2018
        9.2
        Exceptional
        Hock from Malaysia
        Family with young children
        Courtyard Family Room
        Stayed 1 night in November 2018

        Good for shoppers and city hunters”

        Location very good. Can just walk to plentiful surrounding seafood restaurants, convenience stores (7-eleven and Orange), night markets, malls and bars. Room was ok with modern TVs and WIFI. No fridge. The furnitures maybe old/rusty. (Our bathroom sliding door is jerky but still worked when slide slowly). Price is economy (MYR 200++ from Agoda for family room) as compare to location. The buffet breakfast at roof level is astounding with the ocean view. 10++ choices of food and 6 choices of beverages. Very tasty local varieties. Excellent economy stay for Sabah shoppers.

        Reviewed November 21, 2018
        9.2
        Exceptional
        NORASHIKIN from Malaysia
        Solo traveler
        Courtyard
        Stayed 3 nights in September 2018

        Comfortable stay”

        This is my second time staying in this hotel. I've got smaller room this time. Ive requested the same kind of room as previously but they said they were fully occupied. I love the location of this hotel, walking distance to many tourists attractions eg filipin market, food stalls, shopping centre etc. Room was clean, bedsheet was clean, they provide prayer mat for muslims. Variety of foods available for breakfast. A very nice and calm sea view while enjoying your morning delicious meal.

        Reviewed November 18, 2018
        9.6
        Exceptional
        Frederic from Thailand
        Family with teens
        Atrium
        Stayed 3 nights in October 2018

        Great choice”

        Centrally located, sensibly priced, good service, free parking, large rooms, it's hard to default this 3 stars hotel. Maybe the lack of a decent coffee at breakfast buffet (no black coffee available, only 'creamed' ones...shame the British heritage ! but you have coffee making in room to compensate). Overall a very good choice ! Put the lobby bar on the rooftop al fresco, and you may get 1 or 2 stars more ;)

        Reviewed October 31, 2018
        12345
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        The Klagan Hotel
        |Excellent 8.2
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        • Exceptional location
        • Night Market
        • South Bus Terminal is within 0.79 km