THE KLAGAN @ RIVERSON HOTEL & RESIDENCE
THE KLAGAN @ RIVERSON HOTEL & RESIDENCE
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8.0
Very good

"Reasonable rate with comfortable stay"

Seah

|

January 17, 2018

Superior THE KLAGAN @ RIVERSON HOTEL & RESIDENCE
Superior
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Swimming pool THE KLAGAN @ RIVERSON HOTEL & RESIDENCE
Swimming pool
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Swimming pool THE KLAGAN @ RIVERSON HOTEL & RESIDENCE
Swimming pool
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 THE KLAGAN @ RIVERSON HOTEL & RESIDENCE
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See map THE KLAGAN @ RIVERSON HOTEL & RESIDENCE
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Excellent
Location
8.6
See all 6 photos THE KLAGAN @ RIVERSON HOTEL & RESIDENCE
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What guests are saying:
Value for money, good location
KHOO from Brunei Darussalam
Family with young children
NEAR TO SHOPPING CENTRE IMAGO & BUDGET RESTAURANT. SAFE & SECURE. NICE SWIMMING POOL. FREINDLY ENVIRONMENT TO STAY.
Feirouz from Brunei Darussalam
Family with young children
great corner apartment - perfect for long term stays
Anna from Brunei Darussalam
Couple
Very clean room & Good for those who hv a big family member.Spaciuos room with nice sea & city view.Convenient as near to imago.Overall very good place to stay in.Kp in up to the management.
ELEANOR from Malaysia
Couple
Arrived hotel at midnight, hotel staffs very nice & fast check in.
JEN from Malaysia
Family with teens
The breakfast was not included but it was clean and takes 5 minutes to Imago mall.
JEHEE from South Korea
Group
Everthing ok & staffs very friendly & helpful
kamaruzeti from Malaysia
Family with young children
so far so good . bilik best mcm2 ada . lengkap n very puas hti . parking pun secure . will repeat soon !
Siti from Malaysia
Family with young children
Overall was excellent for us.
Aiza from Malaysia
Family with young children
overall of the hotel okay, the design and everything quite comfortable, nevertheless the shopping just located by walking less than 5mins. But the problem is the parking, Maybe the Hotel should provide FOC Parking.
Sabrina from Malaysia
Family with young children
Newly built
Excellent
From 848 reviewsSee what guests said
8.0
/
10
Excellent value for money
8.1
Recommended by 89% of guests
Value for money8.1
Distance to city center1 km
Location rating8.6
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport3.1 km
  • 580 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
This property is in high demand!Booked 14 times since yesterday | 22 travelers are looking at this property right now
Soho Classic Room
Soho Classic Room
...
  • Room size: 96.79 m²/1042 ft...
  • Sea view
  • 1 king bed
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Suite - 1 Bed Room
Suite - 1 Bed Room
...
  • Room size: 62 m²/667 ft²
  • Street view
  • 1 king bed
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Superior Single Room
Superior Single Room
...
  • Room size: 27 m²/291 ft²
  • Shower and bathtub
  • 1 single bed
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Family
Family
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 single bed and 1 king bed
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Apartment
Apartment
...
  • Room size: 96 m²/1033 ft²
  • Balcony/terrace
  • 1 single bed and 1 super ki...
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Superior
Superior
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed or 1 king bed
Enter dates to see prices
Have a question for THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

What people love about the property

  • 9.6
    Exceptional

    "Staff really helpful and friendly."

    azimah

    |

    March 30, 2018

  • 8.0
    Very good

    "Booked a suite and the room is beautiful and clean."

    FATUL A.

    |

    November 13, 2017

  • 9.2
    Exceptional

    "Good location and value for the money"

    Tao

    |

    August 16, 2017

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More about THE KLAGAN @ RIVERSON HOTEL & RESIDENCE

More about THE KLAGAN @ RIVERSON HOTEL & RESIDENCE

9.6
Exceptional

"Room is big, bed comfortable, very near shopping center."

Asiah

|

December 21, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

8.8
Excellent

"The room is spacious and all amenities provided."

Yong C.

|

March 12, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (848)Booking.com Reviews (35)
8.0
/
10
Cleanliness7.9
Facilities7.5
Location8.6
Service7.8
Value for money8.1
Provided by verified guests of Agoda
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All guests (848)
All room types

Show reviews that mention 

Showing 398 verified guest comments
12345
9.2
Exceptional
Jebb from Philippines
Family with young children
Superior
Stayed 4 nights in December 2018
Exceptional”
It was in a very convenient location. 5 minute walk to Imago Mall. Staff are friendly and helpful. The room is clean and clean towels and toiletries are provided on a daily basis. Great value for money. The only thing is their superior rooms have no twin beds (only king beds) so we had to upgrade ours to family room which had a king size and a twin bed. Overall, it was a lovely experience in Kota Kinabalu:-)
Reviewed January 02, 2019
10.0
Exceptional
Izzah from Brunei Darussalam
Family with young children
Soho Classic Room
Stayed 2 nights in December 2018
Great Location ”
Great Location, Clean and Excellent facilities.
Reviewed January 15, 2019
9.2
Exceptional
khoo from Malaysia
Business traveler
Suite - 1 Bed Room
Stayed 1 night in January 2019
Exceptional”
Bed got stain and got bed bugs
Reviewed January 12, 2019
8.4
Excellent
Chen from Malaysia
Business traveler
Family
Stayed 2 nights in June 2018
Another choice if you get bored with 5 stars or 4 stars hotel ”
This hotel is next to Imago, at the city center of KK. Nice location with easy access to every corner of KK. This is my second times staying here. I’m happy with my stay here and will definitely make a return soon.
Reviewed December 17, 2018
8.4
Excellent
Khee from Malaysia
Couple
Superior
Stayed 3 nights in December 2018
Location”
Location at town area. Convenience for those which to have shopping somewhere around. Only concern on the parking which no free parking (if rented a transport) and need to read it very carefully on the charges.
Reviewed December 16, 2018
9.2
Exceptional
Sabrina from Malaysia
Family with young children
Superior
Stayed 1 night in October 2018
Parking Should be Free.”
overall of the hotel okay, the design and everything quite comfortable, nevertheless the shopping just located by walking less than 5mins. But the problem is the parking, Maybe the Hotel should provide FOC Parking.
Reviewed October 22, 2018
6.0
Kian from Malaysia
Business traveler
Superior
Stayed 2 nights in December 2018
Non draining bath room's sink and a stink bathroom floor”
Choosing to sty here due to its's relative new set-up and proximity to IMAGO. Unfortunately, the room allocated had a non draining bathroom sink with pool of stink water within as well as a smelly bathroom's tiles floor; on top of an non-functioning safe. Anyway, could only manage to inform the receptionist the next day following tight work schedule; upon questioning was learnt the management know about it (the occluded sink and the malfunction safe) even before i checked in, but still i was allowed to check in with no prior notice. Very disturbing fact and poor business ethic, anyhow the disgusting fact of the bathroom settled that afternoon following my complaint. The receptionist was otherwise kind, but could have been better if apologetic.
Reviewed December 22, 2018
8.4
Excellent
Tang from Malaysia
Couple
Superior
Stayed 4 nights in December 2018
Much better room.”
The first room we got is really not clean with unknown hair everywhere, damaged flooring in the room from water by observation, and weird smell in the room. We promptly ask for a change of room which the receptionist assist with such speed that we appreciate it very much. New room is very nice, clean, very much up to standard, and looks exactly like the photos. Overall nice stay. Will book again.
Reviewed December 21, 2018
8.4
Excellent
Pui from Malaysia
Couple
Superior
Stayed 1 night in December 2018
Good location but... ”
Good location within walking distance to Imago shopping mall, one of the 2 more popular malls in KK. But the toilet has no door. Would be weird if you're staying with someone whose not your sleeping partner.
Reviewed December 20, 2018
4.0
MOHD from Brunei Darussalam
Family with teens
Soho Classic Room
Stayed 1 night in December 2018
Should provide breakfst regarding it one building with i walk (foodcourt)”
Overview during stay . The value of money is reasonable. Simple location for people who want to travel shopping because only imago mall is close. . The level of cleanliness is also a simple stage. Receptionist is less than satisfactory about the timing of my check in,meaning they let my parents have to wait at the lobbi for 2hrs 41mins. Beware and take note: Klagan never provide a guest a free car park for their guest so prepare your cash to pay for it,my stay cost $17 for one night.
Reviewed December 20, 2018
10.0
Exceptional
Mohd from Brunei Darussalam
Couple
Soho Classic Room
Stayed 2 nights in September 2018
Long Weekend stay”
Stayed at Klagan Riverson for 2 nights over the weekend. Residence is quite new, and situated close to Imago (5mins walk), KK times square (2mins walk) and Soho (downstairs). Surrounding area is newly built, but already has a few food places, and 24 hr convenient stores. It is a good base for KK city stay. Booked a Soho Classic room at a really good price. We arrived at the residence from the airport relatively early around 1.30pm, and we were checked in and given our rooms straightaway. As mentioned, residence is quite new, rooms are clean, bathrooms clean (got a suite with 2 bedrooms, 2 bathrooms, a sitting area, kitchenette, laundry machine and three balconies!). Very spacious! Will definitely stay here again.
Reviewed September 17, 2018
9.2
Exceptional
Lisa from Taiwan
Group
Superior
Stayed 1 night in August 2018
Exceptional”
We stayed for 1 week in Kalgan Roberson. The apartment staffs are extremely friendly. Even before we checked in, they replied our email inquiries almost immediately. I Love the public pool and everything inside our SOHO unit. Unlike other reviewers said, I feel the pool is quite clean and beautiful at night. Our unit has 2 bedrooms and 2 bathroom plus a large open kitchen and living room/desk area. Each room and living room has a balcony giving excellent views of the golf club across our building. Our unit is on the 7th floor. Security is 24 hrs so we feel very safe staying there. The only recommendation will be improvement on housekeeping because our unit is big some area like kitchen sink and sink countered were not wiped. Bedsheets pillow cases were all changed every day; shampoo soaps toilets are replaced everyday too so it was overall very clean :)
Reviewed August 15, 2018
2.0
THIVYA from Malaysia
Couple
Superior
Stayed 3 nights in January 2019
NOT WORTH FOR MONEY”
VERY DISAPPOINTMENT ON THEIR SERVICE. THE ROOM CLEANLINESS IS OUT AND VERY SMELLY. I DO NOT RECOMMEND THIS PROPERTY TO ANYONE.
Reviewed January 14, 2019
2.4
Guan from Malaysia
Family with young children
Suite - 1 Bed Room
Stayed 1 night in January 2019
hotel is disgusting”
the room is not as review from the picture, room very small, fridge is wide open, toilet can see the marked in the bench. the one bedroom NOT as view from the picture as post at wed page.
Reviewed January 08, 2019
7.6
Very good
Annabella from Malaysia
Business traveler
Family
Stayed 2 nights in December 2018
Value for money and good location”
Cleanliness can be improved, and the gym equipments were not functioning, it would be great if those were repaired
Reviewed January 06, 2019
7.2
Very good
gunaseelan from Malaysia
Couple
Superior
Stayed 1 night in December 2018
Overall good to stay ”
Water stucked at shower room. Other than that convenience to mall, city, shopping and so on
Reviewed January 02, 2019
9.2
Exceptional
Nur from Malaysia
Family with young children
Soho Classic Room
Stayed 1 night in November 2018
Good place to stay”
Its really comfortable .... fun and really worth it
Reviewed January 01, 2019
10.0
Exceptional
Samantha from Malaysia
Family with teens
Soho Classic Room
Stayed 1 night in December 2018
SUPER GREAT LOCATION”
very nice and comfortable, corner view apartment, nice view with sunset ..... child very enjoy with the tv game, good location for shopping, staff very nice.
Reviewed December 26, 2018
10.0
Exceptional
Abdul from Brunei Darussalam
Family with young children
Soho Classic Room
Stayed 1 night in December 2018
Great”
great apartment we stayed - come back for sure nanti tidak tahu bila - nunggu usin
Reviewed December 23, 2018
10.0
Exceptional
Abdul from Brunei Darussalam
Family with young children
Soho Classic Room
Stayed 1 night in December 2018
well spacious room”
I am loving it
Reviewed December 23, 2018
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  • Excellent location
  • Sabah State Museum
  • South Bus Terminal is within 0.58 km