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The Knickerbocker
The Knickerbocker
The Knickerbocker
The Knickerbocker
The Knickerbocker
The Knickerbocker
The Knickerbocker

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8.7

Excellent

154 reviews

154 reviews

Housekeeping5
Breakfast2
Check in/Check Out1
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Foxwoods Theater

70 m

Champs Sports

80 m

Urban Oasis Shopping Tour Day Tours

130 m

New Victory Theater

140 m

Town Hall

150 m

Popular landmarks
Broadway

270 m

Times Square

270 m

Top of the Rock

700 m

Empire State Building

800 m

Grand Central Terminal

830 m

Closest landmarks
Consulate General of the Dominican Republic

160 m

Sanrio Luxe

200 m

Fashion Center Information Kiosk

210 m

Kinokuniya Book Stores of America

210 m

I C P

220 m

The Knickerbocker

6 Times Square, Times Square, New York (NY), United States, 10036 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Times Square, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Central Park. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of New York (NY)

Check-in [24-hour]

Excellent room comfort & quality

70 meters to public transportation

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "The Residence Fee of USD 40 plus tax provides: Unlimited premium high-speed wireless Internet access for all devices, unlimited local, long distance, and international phone calls, two bottles of Water in-room, upon arrival and Access to Digital Newspapers NY Times and Financial Times. Front Office offers service to post package with handling fees (1 free per room, USD 8 per additional package) and storage fees (USD 8 per day for storage over 7 days) for any/all packages. The minimum age required to check in is 21 years old or older. Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information. "

Facilities

Front desk [24-hour]

Bicycle rental

Pets allowed

Car park

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

This property is in high demand!

6 travelers have booked today.

Value for money8.1
Location rating9.6
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.8 km

Rooms available at The Knickerbocker

Excellent
Room comfort & quality

9

Executive Suite
...
  • Room size: 53 m²/570 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Premier Room with Two Queen Beds
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 queen beds
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Presidential Suite
...
  • Room size: 90 m²/969 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Premier Room with One King Bed
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room with One King Bed
...
  • Room size: 41 m²/441 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Junior Suite with Two Queen Size Beds
...
  • Room size: 55 m²/592 ft²
  • Shower
  • 2 queen beds
Enter dates to see prices
Superior Room with Two Queen Beds
...
  • Room size: 39 m²/420 ft²
  • Shower
  • 2 queen beds
Enter dates to see prices
Deluxe Room with Two Queen Beds
...
  • Room size: 49 m²/527 ft²
  • Shower
  • 2 double beds
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Superior Room with One King Bed
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Junior Suite with One King Size Bed
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed or 1 sofa bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Knickerbocker?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Knickerbocker?

For those who wish to drive their own cars, The Knickerbocker has a car park that's close to the hotel. Parking is available for a fee of 60 USD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around New York (NY) with private transportation, the hotel can arrange taxi service.

Is breakfast offered at The Knickerbocker?

Start your mornings right, with the à la carte and buffet breakfast options offered at The Knickerbocker. Full american breakfast is available for guests. There's an additional charge of 42 USD for adults and 21 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Knickerbocker?

The Knickerbocker features 2 on-site restaurants for your dining convenience. Breakfast is served here. Western cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at The Knickerbocker?

Your special occasion or event can be hosted at one of the 2 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as private events can be hosted at The Knickerbocker. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at The Knickerbocker?

On-site venues and convenient event services make The Knickerbocker an ideal choice for hosting events such as corporate events, conferences and meetings. The 2 venues can accommodate up to 325 people. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Knickerbocker?

The Knickerbocker does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Knickerbocker?

The closest train, metro, or bus station to The Knickerbocker is Times Square-42nd Street Subway Station, 70 m away.

What restaurants are nearby The Knickerbocker?

The Knickerbocker is located in Times Square, famous for good restaurants such as Junior’s, Carlo's Bakery and Magnolia Bakery.

What popular shopping places are close to The Knickerbocker?

Shopping options in The Knickerbocker’s Times Square neighborhood include Macy's Herald Square, Champs Sports and Urban Oasis Shopping Tour Day Tours.

What are popular attractions near The Knickerbocker?

The Knickerbocker is located in Times Square area, which is famous for attractions such as Top of the Rock, Times Square and Broadway.

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Explore the neighborhood

What people love about The Knickerbocker

  • 9.2

    Exceptional
    Location

    "Great location !!"

    novita

    |

    May 11, 2022

  • 9.6

    Exceptional
    Spaciousness

    "Rooms are much bigger then at other comparable hotels!"

    Matthias

    |

    April 22, 2022

  • 10

    Exceptional
    Location

    "Modern, exceptional service, great Location."

    Moussa

    |

    March 23, 2021

Property ranking|Compared to 724 New York (NY) properties
See all rankings
Location score
9.6/10
Room comfort score
9/10
Cleanliness score
9.1/10
Service score
8.7/10
Better than
98
%
of New York (NY) properties
Better than
98
%
of New York (NY) properties
Better than
95
%
of New York (NY) properties
Better than
93
%
of New York (NY) properties
Overall rating:

8.7

Excellent
154 reviews
Cleanliness
9.1
Facilities
8.3
Location
9.6
Read all reviews >
What travelers say they love:
Great Hotel, super location.
Andrew from Australia
Couple
More about The Knickerbocker

More about The Knickerbocker

The Knickerbocker

See the best of New York (NY) with a stay at The Knickerbocker, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The Knickerbocker offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring New York (NY) even more convenient. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with dry cleaning service provided on-site. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Equipped with handy amenities, guestrooms at The Knickerbocker guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. The hotel also offers bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Knickerbocker. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
The Knickerbocker offers unique recreational opportunities for all guests. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


Around the property

The Knickerbocker provides an excellent base for exploring the sights of New York (NY) in-depth. Engage in the city's best art at The National 9/11 Memorial & Museum located 5.4 km away, where you can learn about the local art scene and buy original works. One of the city's most iconic and famous buildings is Top of the Rock, located 690 m away.


Reasons to stay here

Guests who stayed here rated the facilities above 95% of other accommodations in the city.
This accommodation is highly recommended for its location, scoring higher than 97% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in New York (NY).

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

5 mentions

Housekeeping

5 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Burmese
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • Hebrew
  • Hindi
  • Japanese
  • Nepali
  • Russian
  • Spanish

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • On-site entertainment
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Desk
  • Free bottled water
  • Shower
  • TV [flat screen]
Food and dining
Breakfast options
  • American
Restaurants on site

Charlie Palmer at the Knick

  • Cuisine: American, Local
  • Menu: Buffet

St. Cloud

  • Cuisine: American
  • Menu: Buffet

Jake's Cafe

  • Cuisine: American
  • Menu: Buffet
Location
6 Times Square, Times Square, New York (NY), United States, 10036
Exceptional
Location

9.6

Airports

  • LaGuardia Airport (LGA)
    9.8 km 23 min drive
  • Teterboro Airport (TEB)
    12.9 km

Public transportation

  • Times Square-42nd Street Subway Station
    80 m
  • 42nd Str./Fifth Avenue-Bryant Park Subway Station
    190 m 2 min walk

Hospital or clinic

  • MD BERRY
    860 m

Shopping

  • Macy's Herald Square
    650 m

Convenience store

  • 7 Eleven
    520 m

Cash withdrawal

  • ATM
    70 m 1 min walk
What's nearby

Popular landmarks

  • Broadway
    270 m
  • Times Square
    270 m
  • Top of the Rock
    700 m
  • Empire State Building
    800 m
  • Grand Central Terminal
    830 m
  • High Line
    1.8 km
  • Central Park
    1.9 km
  • The Metropolitan Museum of Art
    3.3 km
  • The National 9/11 Memorial & Museum
    5.4 km
  • Statue of Liberty
    8.9 km

Nearby landmarks

  • Foxwoods Theater
    70 m
  • Times Square-42nd Street Subway Station
    80 m
  • Champs Sports
    80 m
  • Urban Oasis Shopping Tour Day Tours
    130 m
  • New Victory Theater
    140 m
  • Town Hall
    150 m
  • New Amsterdam Theater
    160 m
  • Consulate General of the Dominican Republic
    160 m
  • Jimmy’s Corner
    170 m
  • Midtown Comics
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 21 year(s).

Others
  • Breakfast is served only in Restaurant Charlie Palmer from 07:00 AM to 11:00 AM.
  • Breakfast is available at an additional charge of USD 42++ per person.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)42 USD

The property

  • Number of bars/lounges2
  • Number of floors16
  • Number of restaurants2
  • Number of rooms 330
  • Year property opened1907
  • Most recent renovation2015

Parking

  • Daily parking fee60 USD
Property announcements

The St. Cloud Rooftop bar is available from Tuesday to Saturday from 04:00 PM to 11:00 PM.

The Residence Fee of USD 40 plus tax provides: Unlimited premium high-speed wireless Internet access for all devices, unlimited local, long distance, and international phone calls, two bottles of Water in-room, upon arrival and Access to Digital Newspapers NY Times and Financial Times. Front Office offers service to post package with handling fees (1 free per room, USD 8 per additional package) and storage fees (USD 8 per day for storage over 7 days) for any/all packages. The minimum age required to check in is 21 years old or older. Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Reviews of The Knickerbocker from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.1
Facilities8.3
Location9.6
Room comfort and quality9.0
Service8.7
Value for money8.1
High score for New York (NY)
Rating
9+ Exceptional (33)
8-9 Excellent (15)
7-8 Very Good (7)
6-7 Good (2)
<6 Below Expectation (6)
Time of the year
Mar - May (11)
Jun - Aug (18)
Sep - Nov (13)
Dec - Feb (21)
All guests (154)
All room types
All languages

Show reviews that mention 

Showing 63 verified guest comments
1234
10.0
Exceptional
Katharine from United Kingdom
Family with teens
Superior Room with One King Bed
Stayed 3 nights in October 2019

Would thoroughly recommend this hotel. Definitely returning soon. ”

Hotel and staff were fantastic from start to finish. We booked a standard room but a few days before the holiday we received an email inviting us to request upgrades at a great discounted rate which we did. The upgrades to both rooms were honoured and gave us a fantastic view of Times Square but despite being in the centre of NYC the rooms were gloriously quiet. Rooms were both spacious and clean with beautiful bathrooms, the hotel had great restaurants but in addition- Jakes, a great cafe with simple breakfast items good for a light family meal. All the staff, especially the doorman were cheerful and welcoming. I had mentioned in booking that it was my husband and my anniversary and on our first evening the manager sent us a bottle of Prosecco and some chocolate strawberries with a lovely note which couldn’t have made us feel more special as visitors. I do not have anything but praise for this hotel and would thoroughly recommend to anyone. We will definitely be back.

Reviewed October 31, 2019

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9.6
Exceptional
Andrew from Australia
Couple
Superior Room with One King Bed
Stayed 7 nights in January 2019

Week in New York”

Great Hotel, super location. Great service, Ashley on check in was excellent and so welcoming also Leyton in the restaurant at breakfast was fantastic, world class service from him. Best thing about this hotel is its luxury low key , they just let you get on with your day but are there to help you at a moments notice. Overall a great hotel and I would definitely use again and recommend.

Reviewed February 08, 2019

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9.6
Exceptional
Matthias from Brazil
Solo traveler
Superior Room with One King Bed
Stayed 7 nights in April 2022

Great value for 5*”

Great location- if you like Times Square. Rooms are much bigger then at other comparable hotels! Great staff, well organized, perfect and fast cleaning service

Reviewed April 23, 2022

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10.0
Exceptional
Wayne from United States
Couple
Superior Room with One King Bed
Stayed 1 night in February 2020

exceptional staff, our stay was totally amazing.”

We had amazing time. this hotel as exceptional.

Reviewed February 19, 2020

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10.0
Exceptional
Moussa from South Korea
Business traveler
Superior Room with One King Bed
Stayed 1 night in March 2021

The perfect Getaway”

Modern, exceptional service, great Location. We will return soon

Reviewed March 23, 2021

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9.2
Exceptional
NEASA from Ireland
Family with young children
Superior Room with Two Queen Beds
Stayed 5 nights in February 2019

Exceptional”

Excellent location for visiting New York. Staff super friendly and helpful. Very clean hotel and the bedrooms were sound proof you would not think you were in Times Square!!!! Bar and restaurant pricey as we had 3 children with us but we found Connolly's Irish Restaurant and Bar nearby amazing value with fantastic food and staff.

Reviewed February 27, 2019

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9.6
Exceptional
robert from United Kingdom
Business traveler
Deluxe King
Stayed 5 nights in January 2019

Superb staff very helpful and friendly ”

Nothing is too much with the staff at the hotel and I would highly recommend this hotel. The location is superb with most key areas in close distance

Reviewed January 18, 2019

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9.2
Exceptional
novita from Indonesia
Solo traveler
Superior Room with Two Queen Beds
Stayed 3 nights in December 2019

One of my fav hotel in Times Square area”

Great location !! The room is spacious and very comfort The amenities is superb !! Love it so much !!! Excellence coffe that they serve near the lobby every morning Love the rooftop Will definitely comeback when i visit new york again

Reviewed May 12, 2022

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10.0
Exceptional
BUMJIN from South Korea
Business traveler
Superior Room with One King Bed
Stayed 3 nights in February 2019

Perfect location and safe ”

Everything was perfect

Reviewed March 03, 2019

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8.8
Excellent
Claus from Denmark
Couple
Superior Room with One King Bed
Stayed 3 nights in November 2019

Great location and nice roooms, but be aware if you book room with breakfast included”

If you book your room at one of the major online booking sites and select room with breakfast included, you will NOT be served a meal as expectet for a five star hotel, but an express cafe with poor service and little choices. Our first morning we had this express breakfast and we complained, as it was not what we expected for a hotel at that level. As a result of the complain we were "upgraded" to the real breakfast buffet at 4th floor, which was great.

Reviewed November 24, 2019

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8.8
Excellent
Krystle from Singapore
Family with young children
Superior Room with Two Queen Beds
Stayed 3 nights in June 2019

Fantastic location near Time Square”

Excellent location few minutes walk to Time Square. Rooms are modern, clean and comfortable. Staffs very courteous and helpful concierge. Only concern is room rates are pricey as compared to other in this vicinity.

Reviewed June 23, 2019

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10.0
Exceptional
Khalid from Saudi Arabia
Couple
Deluxe Room with One King Bed
Stayed 4 nights in June 2019

Exceptional”

Nice hotel

Reviewed June 23, 2019

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8.4
Excellent
Marjorie
Family with teens
Superior Room with Two Queen Beds
Stayed 1 night in May 2019

Excellent”

PROs Great location.. short walk to shows, restaurants and Rockfeller Center. Concierge and Bellhops awesome!! Very attentive and accommodating. Provided nice amenities to celebrate my sister's birthday which made her feel special. Rooms larger than most in New York CONs Drinks on site pricey and I have had much better for less in similar level hotels Rooftop bar opens at 4 ... would have been nice if open earlier on weekends Carpets in halls need updating. They are worn and overstretched which can be a tripping hazard. Had Superior 2Queen room ...couch pillows had food stains on them. For 4 person room bathroom vanity small. This is large contrast to huge.vanity in the king which I stayed in 2 years ago. Light switches on entry to room effects lights in the bathroom which is located on the whole other side of room which causes people inadvertently turn off bathroom lights. This is an annoyance.

Reviewed May 14, 2019

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8.4
Excellent
Anne
Family with young children
Premier Room with One King Bed
Stayed 8 nights in December 2018

Was initially disappointed but service recovery was 9/10. Staff were friendly and professional.”

Jeff, Head of Concierge was EXCEPTIONAL very informative and accurate. Leyton from breakfast was a stand out too.

Reviewed January 01, 2019

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7.6
Very good
Ut from Hong Kong SAR, China
Group
Superior Room with Two Queen Beds
Stayed 8 nights in June 2019

service not up to standard ”

housekeeping service is not up to standard. asked for waters but takes ages to deliver; housekeeping is not professional, belongings are placed somewhere else after cleaning; staff can be more helpful and nicer

Reviewed July 09, 2019

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7.2
Very good
Rebecca from United States
Family with teens
Junior Suite with Two Queen Size Beds
Stayed 4 nights in December 2021

Not a 5 Star Hotel”

Definitely not a 5 Star hotel. Service is poor. Had to request daily toiletries, did not come automatically. They gave glass water bottles but no cups so had to request those daily. No coffee service or wet bar in room. In room dining is limited. Location is great. No lobby, definitely not a 5 Star hotel, probably a 3.

Reviewed January 04, 2022

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7.2
Very good
Melissa from United States
Family with young children
Superior Room with Two Queen Beds
Stayed 1 night in July 2019

Very good”

$55 for valet for 24 hours is insane. This should be part of the rate you pay. They also charge you $35 fee for services a family would never use and you have to pay it no matter what.

Reviewed July 28, 2019

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6.8
Good
Firdaus from Singapore
Couple
Deluxe Room with One King Bed
Stayed 7 nights in December 2018

Nice but not worth it”

Good location, but not worth the price

Reviewed January 07, 2019

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4.8
Håkon from Norway
Family with teens
Superior Room with One King Bed
Stayed 1 night in December 2018

Acceptable”

A business hotel without a personal touch. Would never recommend it for families or couples. It feels grey and without soul, no fun or coziness in those walls. And it took half and our before we got our luggage from the reception even though we arrived at at a time of day with few other arrivals.

Reviewed January 04, 2019

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10.0
Exceptional
Leonard from United Kingdom
Couple
Premier Room with One King Bed
Stayed 10 nights in December 2016

Exceptional”

Was here for Christmas and New Year and was great location. Staff are of great help, room was very nice and bar and restaurant were also of a very good standard. Roof top terrace is amazing and we attended the ball drop function on New Year which was very special. As the location is central and very near the metro getting around is easy, although the streets as you would expect were packed. If you are away from the hotel during the day on new years eve, trying to get back into times square after 3 o'clock is a nightmare as the streets are closed down and you must get through police barriers, make sure you have your hotel pass with you.

Reviewed July 27, 2017

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Dear Leonard, Thank you so much for your positive feedback. We are continuing to improve ourselves to exceed the standard! Christmas and New Years Eve is coming soon! We are looking forward to welcoming you back in the near future!

Responded September 18, 2018
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