The Leela Kovalam
2018

The Leela Kovalam

The Leela, Kempinski Kovalam Beach, Samudra Beach, Kovalam, India, 695 527
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Club Duplex Suite The Leela Kovalam
Club Duplex Suite
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    Lobby The Leela Kovalam
    Lobby The Leela Kovalam
    Interior view The Leela Kovalam
     The Leela Kovalam
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    Swimming pool The Leela Kovalam

    Guest reviews

    8.4
    Excellent
    /10
    (170 reviews)See what guests said
    9.6
    Exceptional

    "Thai food ok other food was good and nicest location"

    BIPIN

    -

    February 13, 2017

    8.5
    Excellent cleanliness
    Recommended by 95% of guests

    Property highlights

    • 430 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Private beach

    Exceptional
    Location
    9.1
    See map
    Exceptional location
    Value for money7.7
    Distance to city center15 KM
    Location rating9.1
    Nearest airportTrivandrum International Airport (TRV)
    Distance to airport11.7 km
    Select your room
    8.1
    Excellent
    Room comfort & quality
    Beach View Room
    Beach View Room
    ...
    • Room size: 46 m²/495 ft²
    • Beach view
    • 1 king bed
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    Club Room
    Club Room
    ...
    • Room size: 35 m²/377 ft²
    • Ocean view
    • 2 single beds or 1 double b...
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    Garden View
    Garden View
    ...
    • Room size: 44 m²/474 ft²
    • Garden view
    • 1 double bed or 2 single be...
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    Garden View Pavilion Room
    Garden View Pavilion Room
    ...
    • Room size: 44 m²/474 ft²
    • Garden view
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    Club Duplex Suite
    Club Duplex Suite
    ...
    • Room size: 25 m²/269 ft²
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    Club Suite
    Club Suite
    ...
    • Room size: 25 m²/269 ft²
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    Presidential Suite
    Presidential Suite
    ...
    • Room size: 25 m²/269 ft²
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    Double Garden View
    Double Garden View
    ...
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      Room Superior Sea View
      Room Superior Sea View
      ...
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        Double Or Twin Beach-view-superior
        Double Or Twin Beach-view-superior
        ...
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          More about The Leela Kovalam

          More about The Leela Kovalam

          An overview

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          What they offer

          9.2
          Exceptional

          "Really nice staff and good value."

          Kilian

          |

          August 21, 2016

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

          Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

          Real reviews from real guests

          Agoda Reviews (170)Booking.com Reviews (632)
          8.4
          /
          10
          Cleanliness8.5
          Facilities8.5
          Location9.1
          Room comfort and quality8.1
          Service8.3
          Value for money7.7
          Provided by verified guests of Agoda
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          All guests (170)
          All room types

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          Showing 136 verified guest comments
          12345
          7.6
          Very good
          Emma from Malaysia
          Couple
          Beach View Room
          Stayed 2 nights in February 2019
          A Hit and Miss”
          Chose to stay at The Leela Kovalam after staying The Leela Ambience, Delhi. Although we had an exceptional experience in the Delhi sister hotel, our experience here didn't quite hit the mark. Overall we did have a pleasant stay but there is major room for improvement in the following areas:- 1. Staff - While the staff from the front desk to the restaurant are polite they need to brush up on their guest relations and be inspired to serve better with efficiency and speed. Guests must not only experience the luxury amenities but also experience the welcoming warmth and hospitality of the staff. The Leela Ambience, Delhi was able to provide this in abundance. We would recommend placement of staff in the Delhi sister hotel to learn and develop in this area. 2. The crows at the Terrace were an annoyance to the peaceful surrounding. There should be a systematic effort to resolve this. Apart from the above we would return to Leela Kovalam should we make another trip there.
          Reviewed February 06, 2019
          9.2
          Exceptional
          SUNDEEP from India
          Couple
          Garden View
          Stayed 2 nights in April 2018
          Couple with a 2 year child”
          Beautiful property with excellent location. The setup and view from the resort is worth the trip. The weather was not suitable during the time of our travel. Food was average and not 5 star standard.
          Reviewed October 15, 2018
          10.0
          Exceptional
          Albrecht from Germany
          Couple
          Garden View
          Stayed 8 nights in August 2018
          Superb: Hope to come again”
          Top staff, top location, top value. Very helpful and observant staff. Service leaves no whishes open. The pool is located in the restaurant area, can be seen as a disadvantage for women in "western" bathing clothes.
          Reviewed September 04, 2018
          9.6
          Exceptional
          ALISON from United Kingdom
          Business traveler
          Garden View
          Stayed 2 nights in November 2018
          Exceptional”
          Amazing hotel. Unfortunately would not recommend the Garden View rooms as they are in need of a good refurb and deep clean. Big difference in the level of rooms you choose. Plus point for the Garden View is that it is almost on the private beach. Thoroughly enjoyed my stay though
          Reviewed November 11, 2018
          9.2
          Exceptional
          venu from United States
          Group
          Garden View
          Stayed 3 nights in August 2017
          A worthwhile trip to God's Country ”
          Spent three nights at The Leea on Kovalam beach in Kerala , India . The hotel is located on the water with a fantastic view . The food and service is excellent . The staff goes to great lengths to meet all your needs . In spite of the location , transportation to the City and other points is easily available . I recommend the Ocean View rooms . The Garden View rooms are a hike from the main hotel where all the facilities are . This is a fantastic place to vacation or get together with family and friends .
          Reviewed August 18, 2017
          9.6
          Exceptional
          Bony from New Zealand
          Couple
          Garden View
          Stayed 1 night in January 2017
          Fantastic Overnight Stay ”
          First of all, I have to commend Mr Sanjeev on his professionalism and fantastic customer service. We were given an upgrade to a Beach View Room and surprised with a cake for our wedding. The security staff were very helpful in regards to arranging time and location for our photographers to shoot our wedding photos. The staff were very friendly and courteous and the rooms were large, spacious and fashioned in a traditional Kerala style architecture. Room service was very efficient and food was quite exquisite. The rainfall shower head was not working and neither was the bathroom fan. There is a nice bar on the side of the hotel that overlooked the ocean and drinks are reasonably priced. We did not use the gym but it looked well equipped. Early checkout at 6.30am and Airport drop off was charged. We were given packed breakfasts which was a really nice gesture. It was a most pleasurable stay and we will definitely be coming back.
          Reviewed January 28, 2017
          9.3
          Exceptional
          Eiji from Japan
          Couple
          Stayed 1 night in January 2012
          Hearty service and good facility”
          Quality of staff, Private beach, Good location
          very pleasant stay in a beautiful hotel. the level of staff is excellent. buffet dinner costs about with a variety of foods. the private beach is nice. the view from the hotel of the beach is spectacular. but only a few room have a bath tub so you need to request at the booking. we cannot find any negative point about the hotel. we want to come again.
          Reviewed January 25, 2012
          8.4
          Excellent
          John from United Kingdom
          Group
          Garden View
          Stayed 5 nights in April 2018
          Excellent location and good facilities ”
          Full range of facilities in large resort hotel outside Kovalam, garden rooms are fine (average for a 5* property) with easy transport around hotel grounds by buggy. Excellent food, nice pool and outstanding spa, although service in restaurant could be patcht
          Reviewed April 29, 2018
          8.0
          Excellent
          Cheryl from Canada
          Solo traveler
          Garden View
          Stayed 2 nights in February 2018
          Gorgeous location, Stunningly beautiful common areas , underwhelming rooms, typically great staff ”
          The lobby, restaurant and main pool were stunningly beautiful. The rooms, while clean and comfortable, were underwhelming in comparison. The location on the ocean was gorgeous and the private beach clean. This was our most expensive five star hotel in India. For over $280 a night we were placed in a room at the furthest end of the resort with no view - not even the garden. As is typical in India, the staff were great.
          Reviewed February 23, 2018
          9.2
          Exceptional
          Elizabeth from United Kingdom
          Group
          Garden View
          Stayed 3 nights in January 2018
          Lovely stay ”
          We had a garden room - I’ve seen lots of reviews complaining about them but I thought it was lovely. We just walked up to the building instead of getting a buggy - only takes 5 mins. Breakfast was excellent - so much choice. We had idli and sambar, appams or masala dosa and they were all good. It’s annoying you can’t get a glass of water without having to pay though. The bar was ok (serves alcohol - rare for Kerala!) but we found the Ibiza-bar-style music annoyingly loud. The happy hour isn’t offered unless you ask for it, so do that! Beds comfy, shower good, the private beach section is a little odd (next to public beach, and it feels a bit odd/uncomfortable when locals are shoo-ed away). These are just observations not complaints - it was all generally amazing and a real treat.
          Reviewed January 12, 2018
          8.0
          Excellent
          matthias from Singapore
          Couple
          Garden View
          Stayed 1 night in November 2017
          Great Place but...”
          The Leela is a fantastic place to stay at. It has everything that you would want in a resort, lush open spaces, great views and scenery and excellent staff to attend to all your needs. The rooms were large and clean and had all the amenities that you could require. The only thing that could really be improved is the speed of the service. Food and drink took a really time to come and the food also came quite cold. There is nothing worse than tucking into a cold bowl of mushroom soup. Great place nonetheless and always looking forward to coming back.
          Reviewed November 30, 2017
          8.4
          Excellent
          Ana from Argentina
          Solo traveler
          Garden View
          Stayed 7 nights in March 2017
          very nice hotel.”
          the hotel is very big and with facilities with baggies, in general the service is good but slowly, the food is excellent. we have a problem with a segurity of the club (Apollo) because he tell as shut up , really very bad education but in genaral the service is friendly.
          Reviewed April 03, 2017
          10.0
          Exceptional
          Maninder from India
          Couple
          Beach View Room
          Stayed 4 nights in February 2017
          Amazing ”
          The finest property in the area ,would definitely want to go again and again,they went out of their way to provide us a room immediately on arrival say with 30-4 mnts at about 10:00 am though they were not obliged too but they did and I cannot thank them enough for this. but the only problem is not with them alone but entire state regarding the liquor hours . The are loosing out heavily on tourists. Otherwise a great place . Went there after 33 years and refreshed the memories. Thanks one and all for a splendid time and hope to make it sooner than before .
          Reviewed February 15, 2017
          5.2
          Pratik from India
          Family with teens
          Club Room
          Stayed 3 nights in November 2016
          Poor Service Overall - Average Hotel ”
          Property is located in Good Location. Although the Private Beach and Seafood Restaurant is a mess. Stayed at the Club so was expecting better service standards but was surprised with the ordinary/rude behavior of the staff. Had asked for a quite rooms that only happened after a lot of back n forth with the staff. Room were changed but didn't have a working Minibar, Telephone and had Dusty Blinds and Shades. Food including service at the Club Cafe was great (only good part during my stay). Staff at the Terrace Restaurant were Rude. Club rooms come with luxury airport transfer but I only got an Innova sighting reasons of unavailability despite specifying my requirements way in advance. For the kind of service receievd, don't think this place is worth the money.
          Reviewed December 04, 2016
          9.2
          Exceptional
          Vipin from United Kingdom
          Couple
          Stayed 5 nights in November 2016
          Property needs renovation., however the staff make up for this.”
          It would have been good to have information about the cultural show that takes place every night. We only found out towards the end of our stay. A member of staff should be allocated on arrival to convey information about location, facilities available and other relevant details.
          Reviewed November 12, 2016
          8.7
          Excellent
          Koshy from United Kingdom
          Family with young children
          Stayed 1 night in August 2014
          Great hotel but some minor maintenance needed”
          Location, Comfort, Facilities
          Great hotel We booked 5 bedrooms with sea views. Excellent location, fantastic swimming pool, good food, friendly staff. Only a few negatives which should not stop anyone booking. Some problems with rain coming into one of the rooms (2314) but the hotel refunded the cost of that room. Wifi chargeable even in lobby area which is not ideal. Some of the bulbs in the rooms were fused.
          Reviewed August 23, 2014
          6.0
          Mark from Australia
          Couple
          Stayed 1 night in February 2014
          A great hotel, pity the staff are so useless.”
          Great infinity pool, good breakfast.
          This is a fantastic hotel. The infinity pool overlooking the ocean is magnificent. The buffet breakfast is great. Gym facilities are excellent. Keep in mind that there are 3 sections to this hotel - the cheapest rooms are far away from the main pool and reception and they are old... definitely not as nice as the rest of the hotel by a long way. The staff at this hotel were useless. Check in took about 45 minutes at which point they suggested we go have lunch because our room wasn't ready... it was an hour after the official check in time. Ordering taxis, food or asking any questions from staff was met with blank stares. Unbelievable that a hotel of this standard has below-par staff. Definitely put a bit of a damper on our stay but the magnificent pool made up for it.
          Reviewed February 05, 2014
          8.7
          Excellent
          Sathya from India
          Couple
          Stayed 3 nights in August 2013
          A nice but expensive hotel to stay”
          Sea View, Private Beach, Pool
          We stayed at Leela Kovalam for 3 days before going to Maldives for our honey moon. We booked the Beach View Superior room. The room was very clean and well serviced. The balcony with the sea view is one of a kind. Along with the private beach, the tides restaurant, swimming pool, billiards room and spa were where we spent our time and the money we paid was well worth it. The restaurants are priced on the higher side and in my view the prices could have been better. The bathroom has a traditional Kerala decor and personally it doesn't appeal to me. The beach is however a let down and is on the dirtier side. Also there are limited opportunities for activities outside of touring.
          Reviewed August 29, 2013
          8.0
          Excellent
          Tomer from Israel
          Couple
          Stayed 2 nights in August 2013
          Amazing hotel food!”
          Breakfast, Lunch and dinner
          This hotel's buffet, all three meals, were absolutely amazing. I am a Westerner who lives in Singapore and travels on business and pleasure very often all over the world, and this may have been the best experience I have ever had. When checking in, we had a very strange experience. Since this is India, my wife and I, and a couple whom we were travelling with did not book ahead so we can remain flexible. We came into this hotel to see how it is and then didn't even plan to book via Agoda. At the front counter, they told us there are no rooms available, and turned us away. We felt something was fishy (and could not find any other decent hotels in the area), so we booked via Agoda on our cell phone. Agoda said there were 7 available rooms. When coming back, we were again treated like second-class citizens and they didn't believe us we had a reservation. I admit we weren't exactly wearing suits and ties, but this was a very strange experience indeed. Especially given that we are your average expat yuppies in our early thirties, flying business class to India! I guess flip flops and tank tops at the beach is not common in Kerala?? We didn't experience anything similar in Goa a while back. Anyway, the staff at the front desk was a bit rude to us during the stay, and there was so many hardcore Muslims (women dressed like ninjas) during our stay, that it at points made it feel like we are in Saudi and not a beach resort....
          Reviewed August 11, 2013
          8.3
          Excellent
          Jaithoon from Australia
          Family with teens
          Stayed 3 nights in February 2013
          lovely hotel, with great infinity pool”
          nice layout and view
          having stayed at 12 hotels during my 20 days in india, found the service a bit disapointing although location, embience and layout was great.. sometimes i wonder whether the fact we were indians had something to do it with. the check-in staff were great. room service was great but generally did not feel warmth in many other areas. even on the beach, my son was asked to move out of the private area.. very important to recognise your guests then assume they are all local..beautiful hotel though!
          Reviewed February 28, 2013
          12345
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          The Leela Kovalam
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          • Exceptional location
          • Kovalam Bus Station is within 0.43 km