The Manhattan Hotel at Times Square

The Manhattan Hotel at Times Square

790 7th Avenue, Times Square, New York (NY), United States, 10019
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 The Manhattan Hotel at Times Square
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    Lobby The Manhattan Hotel at Times Square
    Lobby The Manhattan Hotel at Times Square
    Fitness center The Manhattan Hotel at Times Square
    Deluxe King Room The Manhattan Hotel at Times Square
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     The Manhattan Hotel at Times Square

    Guest reviews

    6.6
    Good
    /10
    (560 reviews)See what guests said
    5.2
    Review score

    "Newly renovated and lovely."

    Rae

    -

    December 12, 2018

    Property highlights

    • 120 meters to public transportation

    • Located in heart of New York (NY)

    • Air conditioning

    • Fitness center

    This property is in high demand!Last booked 10 hours ago | 11 travelers are looking at this property right now
    Excellent
    Location
    8.9
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • An American Craftsman30 m
  • Equitable Gallery50 m
  • Times Square Church80 m
  • NYC Visitors and Conventions Bureau80 m
  • AXA Gallery100 m
  • 42nd Street160 m
  • Ed Sullivan Theater170 m
  • Sam Ash300 m
  • Paine Webber Art Gallery300 m
  • M&M's World New York300 m
  • Value for money6.1
    Distance to city center0.1 miles
    Location rating8.9
    Nearest airportLaGuardia Airport (LGA)
    Distance to airport9.4 km
    Select your room
    Standard King Bed
    Standard King Bed
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed
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    Standard Double Double with Two Double Beds
    Standard Double Double with Two Double Beds
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 double beds
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    Standard Room
    Standard Room
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 king bed
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    Junior Suite
    Junior Suite
    ...
    • Room size: 48 m²/517 ft²
    • Bathtub
    • 1 super king bed
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    Executive Double Room
    Executive Double Room
    ...
    • City view
    • Non-smoking
    • 2 double beds
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    Run of House
    Run of House
    ...
    • Room size: 20 m²/215 ft²
    • Bathtub
    • 1 double bed
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    Executive King
    Executive King
    ...
    • City view
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    High Floor King Room
    High Floor King Room
    ...
    • Room size: 26 m²/280 ft²
    • 1 king bed
    Enter dates to see prices
    High Floor Double
    High Floor Double
    ...
    • Room size: 27.9 m²/300 ft²
    • 2 double beds
    Enter dates to see prices
    Have a question for The Manhattan Hotel at Times Square?

    What people love about the property

    • 9.2
      Exceptional

      "The staff here were awesome."

      Zaryn

      |

      July 9, 2018

    • 9.2
      Exceptional

      "Super comfy beds, excellent location, hotel allowed late check-out at no extra charge."

      Minda

      |

      July 14, 2018

    • 8.0
      Very good

      "Good staff"

      melody

      |

      June 25, 2018

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    More about The Manhattan Hotel at Times Square

    More about The Manhattan Hotel at Times Square

    7.6
    Very good

    "The saving grace was the location."

    Li L.

    |

    November 3, 2018

    An overview

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    What they offer

    4.0
    Review score

    "The location is good."

    Khai

    |

    September 16, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Europa
    20 m American, Greek
    Rosie O'Grady's
    50 m American, Bar, Gluten Free
    Ellen's Stardust Diner
    70 m American, Delicatessen, Diner
    Italian cuisine
    Italian cuisine
    Famiglia Pizzeria
    150 m Italian, Pizza
    Pasta D'oro
    220 m Italian
    Etrusca Cucina Toscana
    230 m Italian
    Bar
    Bar
    Russian Vodka Room
    160 m Bar, Eastern European, Pub
    The Mean Fiddler
    420 m Bar, Irish, Pub
    Forty Four
    780 m Bar, Pub

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (560)Booking.com Reviews (6846)
    Cleanliness6.0
    Facilities5.5
    Location8.9
    Room comfort and quality6.5
    Service6.6
    Value for money6.1
    Provided by verified guests of Agoda
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    All guests (560)
    All room types

    Show reviews that mention 

    Showing 367 verified guest comments
    12345
    5.2
    Tang from Hong Kong
    Solo traveler
    Standard King Bed
    Stayed 3 nights in December 2018
    You can have a better choice”
    It is in the center of time square and I just give it a try .The lobby looks ok . But once you step out the lift you will think you have gone back to the 80’s which look so old style . When I got into the room , I was in a shock .there were no TV in the room !I think this is unacceptable and call the front desk and wanna change to another room and they told me that all the rooms are reserved and there are no room for me to change nor upgrade. I was so freaking out . I told them at least I want a TV back in the room and they said they need the manager to talk to me. Finally I got a room change . There are no cleaniness to be said. There are stain on the tower , I am not very sure is blood or what but there werestain. Dust everywhere and I don’t even wanna open my luggage on the floor. Listening to the conversation of the people in the next room for the two nights . Finally I checked out earlier. You can have a better choice with same price but better room a few blocks away from 48th st.
    Reviewed January 06, 2019
    10.0
    Exceptional
    Leo from Australia
    Family with teens
    Standard Double Double with Two Double Beds
    Stayed 3 nights in April 2018
    Excellent Service, Location Ideal ”
    Maxine was very friendly and welcoming at check-in. Most tourist attractions are walkable from the hotel. If on a budget then this is the best price for a hotel in the ideal tourist area. Beware of the newly introduced property tax billed at the end of the stay, about $100 usd per night.
    Reviewed July 14, 2018
    9.2
    Exceptional
    Zaryn from Australia
    Group
    Standard Double Double with Two Double Beds
    Stayed 3 nights in July 2018
    Exceptional”
    The staff here were awesome. So friendly and all keen to help out with anything we needed. My favourite thing about this hotel is the location, Times Square is only steps away. We had a nice view of it all from our room. Highly recommend!
    Reviewed July 09, 2018
    8.0
    Excellent
    Kimberly from Philippines
    Couple
    Standard Room
    Stayed 1 night in April 2018
    Location, location, location”
    We booked this hotel for one night, since the next day is our flight in the AM. It would be unfair to compare it with Sheraton - but the location is fantastic. The rooms are actually quite bigger compared to the latter - it just needs more upgrade. It has everything you would need in a hotel. A/C, heater, cable TV, comfortable bed, decent shower, the complimentary water - they will give you a foldable water pouch and you get water outside in a common area. But again, location location location. Would definitely recommend.
    Reviewed April 20, 2018
    8.0
    Excellent
    Todd from Australia
    Couple
    Standard King Bed
    Stayed 5 nights in October 2018
    Great location, needs an update”
    For the price, this hotel is in a fantastic location. Very close to Times Square and within walking distance of Central Park and broadway shows.the rooms definitely need an upgrade as we had tiles in the bathroom that looked like they could fall off the wall at any minute. At the end of the day though we were.only in the room to sleep so who cares
    Reviewed November 04, 2018
    5.2
    Harta from Indonesia
    Couple
    Standard King Bed
    Stayed 2 nights in October 2018
    Poorly maintained hotel”
    Location is good but I would try another hotel next time I am in town. Interior of the hotel is very old and run-down. Urgently need renovations especially non executive floor. Wall paper are dirty and peeling off and house keeping carts are left along the walkways to our room. Check in Staffs are not friendly but not rude.
    Reviewed October 27, 2018
    4.4
    Nora from United States
    Family with young children
    Standard Double Double with Two Double Beds
    Stayed 4 nights in September 2018
    Worst hotel I’ve ever stayed for the price I paid.”
    The rooms are so old & the beds are old as well. The room was not clean when we checked in. They sent a housekeeper to clean it & she was nice. The people at the front desk are not friendly. I will never stay in that hotel again.
    Reviewed September 22, 2018
    3.6
    Chu from Hong Kong
    Family with teens
    Standard King Bed
    Stayed 1 night in September 2018
    Disappointed”
    The property is very old, no coffee & tea were provided, there was also a facilities fee USD34.42 daily that I never come across. I paid in full when booked the room. I don't know why, what facilities provided? no free wifi in room, should I pay the maintenance fee for the hotel? No services were provided, front desk staff are not helpful.
    Reviewed September 17, 2018
    8.0
    Excellent
    jenti from Indonesia
    Family with young children
    Standard Double Double with Two Double Beds
    Stayed 2 nights in October 2015
    A pleasant stay in a very strategic location”
    Location, location and location
    This hotel is old but well maintained. The room is very standard but clean. The location is very strategic. It is opposite the Sheraton Hotel and some other big brands like Hilton etc. It is very Easy access to anywhere in Manhattan. The staff is friendly and caring. Michael the concierge team who kindly assisted me to use the service elevator -to shorcut a new big group who were queing for lifts- kindly remind me to always lock the toom door. A sincere kind gesture. The hotel atmosphere is warm and secured. I would definetely recommend this hotel.
    Reviewed October 28, 2015
    5.6
    Jefferson from United States
    Couple
    Standard Double Double with Two Double Beds
    Stayed 2 nights in January 2019
    Disappointed ”
    Stuff what’s helpful at all: hotel very old doesn’t look like the pictures
    Reviewed February 03, 2019
    6.4
    Good
    W from United States
    Couple
    Standard King Bed
    Stayed 4 nights in January 2019
    Not what I expected.”
    When we arrived around 10:30 a.m., we were told we couldn't check in until 4 P.M. One of the desk clerks told us they had a cheaper room they could give us, but they were going to upgrade us to a better room since we had to wait so long to check in. Finally got to check in around 3:30 and the room was not an upgraded room. The bathtub was stopped up. The hot and cold water were reversed on the sink faucets. Our phone was non functional. They say they give each a guest a free water bottle to refill at water stations, but they were out of bottles. I wasn't aware we would be paying an additional $36 per day facilities fee until after we paid the room rate. The fee is for use of gym, business center and WiFi. The location was good, the cleaning staff was friendly but many other problems made the experience less enjoyable than it should have been.
    Reviewed January 06, 2019
    2.4
    Adil from United States
    Family with teens
    Standard Double Double with Two Double Beds
    Stayed 4 nights in December 2018
    Hotel is dirty. Dirt and grime in bathroom.No air conditioning. Rude staff”
    We called to because our room was too warm and no air conditioner. Maintenance man came up yelling at us saying they don’t have air conditioners and opened the window slightly. Dirty room, Dirty hallways. We’ve been itching every night since we stayed at the hotel Dirty hallways The lobby of the hotel is nice , the rooms and condition of the hallways are no where near what the lobby’s appearance. old hotel needs paint and updates. Not what we saw on the internet. We could have stayed at the Sheraton across the street for a slightly higher nightly rate. This was the biggest mistake for me to believe the pictures on the internet. I feel I was mislead. I believe I should get a full refund due to the gross misrepresentation.
    Reviewed January 05, 2019
    2.8
    Fahad from Kuwait
    Family with young children
    Stayed 4 nights in December 2018
    Agoda is the worst ”
    Agoda is th worst, they didn’t answer my email and gives wrong explanation of the hotel , hotel is very bad and Agoda is the worst agency this the first and last time I will reserve with this agency because of their customer service no answer of phone call or emails.
    Reviewed January 02, 2019
    2.8
    Eyal from Guatemala
    Family with young children
    Standard King Bed
    Stayed 1 night in December 2018
    0”
    Hello fellow friends , This message may sound very unfortunate but sadly realistic , I can sadly confess that my experience at the manhattan hotel is the lowest I have ever experience, we all know that during hollyday season it’s thought but this time is was more than just overbooked hotels , We got a room that was not even cleaned from the last guest , dirty , smelly, sinks and bathroom filthy , no towels , no covers , the room was detirated and filing apart , the reality was not even close to the pictures shown on your web site , we asked for to queen beds in each room , but due to overbooking we were told that it’s imposible.....we had to wait for more then 6 hour for an extra bed because they ran out , I will file a complaint this time to both parties , to agoda and to the hotel , I will use all media access to express my dispointemente amd the way a was treated, .... I am a lawyer in my professional life and I plan to use all available branches to tell my story .....
    Reviewed December 28, 2018
    4.0
    Sachin from India
    Family with teens
    Standard King Bed
    Stayed 3 nights in December 2018
    Nothing good except location”
    We were greeted by very unfriendly staff in the front office. We had to complain to the manager who came and apologized. $34 facility fee per room, per night was totally news to us. This facility fee is complete joke, except for Wifi (which means the room charges do not cover Wifi). Rooms are not clean at all, even if they are small or old, at least a basic cleanliness is expected. The carpet was dirty. We tried to spend only sleeping time in the hotel and preferred to spend whole day out. Only good thing is location! Very convenient for food and visitors attraction. If you just want cheap prices and don't care for staff behavior, cleanliness or size of the rooms, then go for it.
    Reviewed December 27, 2018
    5.2
    Rae from United Kingdom
    Couple
    Standard King Bed
    Stayed 3 nights in December 2018
    Excellent location, shame about the room. Dated, dirty and unfriendly manager! ”
    We had to complain - the room was not up to scratch, radiator hanging off the wall, dirt in the shower, the bath taps didn’t even work, changed room - exactly the same happened. 3 times we changed room - eventually they told us we could have a different room the following day on floor 18. Newly renovated and lovely. However the first night was AWFUL and the manager was so rude.. few free to contact me for real photos of the rooms!
    Reviewed December 12, 2018
    9.2
    Exceptional
    Rohit from India
    Business traveler
    Standard Room
    Stayed 2 nights in July 2018
    Great Location, Good Staff, Water + Breakfast and Room Size”
    Was quite happy with the choice of the hotel. The rooms were quite spacious for NY hotel. The staff was excellent at reception and breakfast. The location is 2 mins from the times square and its on the main road. You can even walk down to central park. So i would say its great choice, if you get right price. Only minor downside - the rooms are a bit old style. In NY thats true for many other hotels...
    Reviewed July 17, 2018
    9.2
    Exceptional
    Kwangsik from United States
    Solo traveler
    Standard King Bed
    Stayed 1 night in February 2018
    Satisfied with everything, and the room was big enough with a huge terrace and a nuce view of NYC.”
    Should have mentioned extra thirty some dollars that all NYC hotels charge. For the cold room temperature, called housekeeping many times and asked for higher temperature but no one came. Otherwise satisfied for overall staying.
    Reviewed February 24, 2018
    6.4
    Good
    Phap from Vietnam
    Family with teens
    Standard Room
    Stayed 3 nights in July 2018
    Good location”
    Easy to walk to every where
    Reviewed January 01, 2019
    8.0
    Excellent
    Laurie from Philippines
    Family with young children
    Standard King Bed
    Stayed 1 night in June 2018
    Great Location”
    Great Location; old-ish hotel but not bad!
    Reviewed September 29, 2018
    12345
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    The Manhattan Hotel at Times Square
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    • Excellent location
    • Top of the Rock Observation Deck
    • Seventh Avenue Subway Station is within 0.12 km