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The Mercy Luxury Business Hotel
The Mercy Luxury Business Hotel
The Mercy Luxury Business Hotel
The Mercy Luxury Business Hotel
The Mercy Luxury Business Hotel
The Mercy Luxury Business Hotel
The Mercy Luxury Business Hotel

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7.6

Very good

87 reviews

87 reviews

Breakfast1
See map

7.4

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Kerala Folklore Museum 3.1 km
Paradesi Synagogue 3.2 km
Mattancherry 3.2 km
Jew Town 3.4 km
Kerala Kathakali Centre 5.0 km
Chinese Fishing Nets 5.3 km
Church of Saint Francis 5.4 km
LuLu Mall 7.9 km
Cherai Beach 22.0 km
Nearby landmarks
Chitram Art Gallery 100 m
Thomas Cook Travel Agency 100 m
Chaitanya Eye Hospital and Research Institute 200 m
V.G.Saraf Memorial Hospital 350 m
Saraf Hospital 370 m
Cochin Shipyard 380 m
Valanjambalam Fruit Stall 670 m
Vasan Eye Care Hospital 670 m
Kotakkal 720 m
Cochin Hospital 730 m

The Mercy Luxury Business Hotel

MG Road, Ravipuram, Ernakulam, Kochi, India, 682015 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Ernakulam part of Kochi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Chinese Fishing Nets. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Front desk [24-hour]

Air conditioning

Daily housekeeping

Currency exchange

Room service [24-hour]

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities

Facilities

Valet parking

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Swimming pool [indoor]

Fitness center

Cash withdrawal

Spa

Your dates are popular among travelersUsers are booking a place in Kochi every 19 minutes on Agoda.com
Value for money7.7
Distance to city center1.30 Km
Location rating7.4
Nearest airportCochin International Airport (COK)
Distance to airport24.3 km

Rooms available at The Mercy Luxury Business Hotel

Very good
Room comfort & quality

8

Executive
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds or 1 king bed
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Executive Single Room
...
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    Room Assigned on Arrival
    ...
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      Suite King size bed
      ...
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        Suite
        ...
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          Suite (1 King Bed)
          ...
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            Deluxe Single Room, 1 Twin Bed
            ...
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              Deluxe Room
              ...
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                Frequently asked questions

                How much does it cost to stay at The Mercy Luxury Business Hotel?

                Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

                What time is check-in and check-out at The Mercy Luxury Business Hotel?

                Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

                How do I get to The Mercy Luxury Business Hotel?

                For those who wish to drive their own cars, The Mercy Luxury Business Hotel has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Kochi with private transportation, the hotel can arrange taxi service.

                Is breakfast offered at The Mercy Luxury Business Hotel?

                Wake up to a great buffet breakfast at The Mercy Luxury Business Hotel. Adults can enjoy breakfast offered with an additional charge of 350 INR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

                What are my dining options at The Mercy Luxury Business Hotel?

                The Mercy Luxury Business Hotel features 2 on-site restaurants for your dining convenience.

                What is the smoking policy at The Mercy Luxury Business Hotel?

                The Mercy Luxury Business Hotel does permit smoking in some areas and is not 100% smoke-free.

                What is the closest train, metro, or bus station to The Mercy Luxury Business Hotel?

                The closest train, metro, or bus station is Ernakulam Junction Railway Station, 1.2 km away from The Mercy Luxury Business Hotel.

                What restaurants are nearby The Mercy Luxury Business Hotel?

                The Mercy Luxury Business Hotel is located in Ernakulam, famous for good restaurants such as Golden Dragon Restaurant, Cochin Biriyani Kada and Milano Ice Cream.

                What popular shopping places are close to The Mercy Luxury Business Hotel?

                Shopping options in The Mercy Luxury Business Hotel’s Ernakulam neighborhood include LuLu Mall, Oberon Mall and Centre Square Mall.

                What are popular attractions near The Mercy Luxury Business Hotel?

                The Mercy Luxury Business Hotel is located in Ernakulam area, which is famous for attractions such as Kerala Folklore Museum, Marine Drive and Edappally Church Complex.

                What popular natural sightseeing spots are close to The Mercy Luxury Business Hotel?

                The Mercy Luxury Business Hotel is located within Ernakulam, which makes it conveniently close to natural sights including Mangalavanam Bird Sanctuary, Net Park and SagaraRani cruise terminal.

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                Explore the neighborhood

                Property ranking|Compared to 791 Kochi properties
                See all rankings
                Room comfort score
                8/10
                Cleanliness score
                7.8/10
                Value for money score
                7.7/10
                Service score
                7.9/10
                Better than
                94
                %
                of Kochi properties
                Better than
                86
                %
                of Kochi properties
                Better than
                85
                %
                of Kochi properties
                Better than
                85
                %
                of Kochi properties
                Overall rating:

                7.6

                Very good
                87 reviews
                Cleanliness
                7.8
                Facilities
                6.9
                Location
                7.4
                Read all reviews >
                More about The Mercy Luxury Business Hotel

                More about The Mercy Luxury Business Hotel

                The Mercy Luxury Business Hotel

                Never miss a single attraction in Kochi when staying at The Mercy Luxury Business Hotel. Getting around in Kochi is easy when staying at this hotel, strategically placed right in the heart of the city. Explore the genuine Kochi that most travelers never see, with a stay at The Mercy Luxury Business Hotel -- located only 5.2 km from Chinese Fishing Nets.
                Have a hassle-free trip while enjoying the services and amenities offered by The Mercy Luxury Business Hotel. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by The Mercy Luxury Business Hotel makes it easy to plan your day trips, sightseeing, and more around Kochi. Guests can enjoy free parking right at the hotel.
                Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at The Mercy Luxury Business Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
                Smoking is allowed only in the designated smoking areas provided by hotel.
                Enjoy the services offered at The Mercy Luxury Business Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper and cable TV. In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal.
                It's good to know that bathroom amenities including a hair dryer are provided in some of the guest bathrooms.


                Dining and things to do

                Every day at The Mercy Luxury Business Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
                Recreational facilities at The Mercy Luxury Business Hotel are designed for escape and relaxation. End your days in total relaxation with a visit to the salon and spa. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
                Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


                Around the property

                Don't miss out on all that Kochi has to offer during your stay at The Mercy Luxury Business Hotel. Never forget your time in Kochi with a special gift or trinket from LuLu Mall just 7.8 km away.


                Reasons to stay here

                Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 94% of the city's other accommodations.
                Past guests love the cleanliness here, ranking it higher than 86% of the city's accommodation.
                Guests who stayed here really appreciated the room comfort, scoring it higher than 94% of accommodations in the city.

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                Amenities and facilities
                Good
                Facilities

                6.9

                Most talked about facilities

                Breakfast

                9 mentions

                Swimming Pool

                9 mentions

                Housekeeping

                7 mentions

                Internet

                3 mentions

                Languages spoken

                • English
                • Arabic
                • Hindi
                • Tamil

                Accessibility

                • Wheelchair accessible

                Internet access

                • Free Wi-Fi in all rooms!
                • Wi-Fi in public areas

                Things to do, ways to relax

                • Fitness center
                • Garden
                • Spa
                • Swimming pool [indoor]
                • Swimming pool [outdoor]
                • Ticket services
                • Tours

                Cleanliness and safety

                • Daily disinfection in all rooms
                • Daily disinfection in common areas
                • Face coverings on staff
                • First aid kit
                • Hand sanitizer
                • Hot water linen and laundry washing
                • Hygiene certification
                • Physical distancing of at least 1 meter
                • Protective screens in common areas
                • Temperature check for guests and staff

                Dining, drinking, and snacking

                • Coffee shop
                • Restaurants
                • Room service [24-hour]

                Services and conveniences

                • Cash withdrawal
                • Concierge
                • Contactless check-in/out
                • Currency exchange
                • Daily housekeeping
                • Doorman
                • Dry cleaning
                • Elevator
                • Facilities for disabled guests
                • Gift/souvenir shop
                • Laundry service
                • Luggage storage
                • Safety deposit boxes
                • Salon
                • Shops
                • Smoking area

                For the kids

                • Babysitting service

                Access

                • Check-in/out [express]
                • Front desk [24-hour]
                • Pets allowed
                • Security [24-hour]

                Getting around

                • Car park [free of charge]
                • Taxi service
                • Valet parking

                Available in all rooms

                • Air conditioning
                • Clothes dryer
                • Coffee/tea maker
                • Daily newspaper
                • Desk
                • Fan
                • Free bottled water
                • Hair dryer
                • In-room safe box
                • Internet access – wireless
                • Ironing facilities
                • Mini bar
                • Non-smoking
                • On-demand movies
                • Refrigerator
                • Satellite/cable channels
                • Shower
                • Telephone
                • Wake-up service
                • Wi-Fi [charges apply]
                Food and dining
                Breakfast options
                • Vegetarian
                • Buffet
                Location
                MG Road, Ravipuram, Ernakulam, Kochi, India, 682015
                Very good
                Location

                7.4

                Airports

                • Cochin International Airport (COK)
                  24.3 km 57 min drive
                • Calicut International Airport (CCJ)
                  136.5 km

                Public transportation

                • Ernakulam Junction Railway Station
                  1.2 km
                • Maharaja's College
                  1.7 km

                Hospital or clinic

                • Chaitanya Eye Hospital and Research Institute
                  200 m

                Shopping

                • LuLu Mall
                  7.9 km

                Cash withdrawal

                • ATM on-site
                What's nearby

                Popular landmarks

                • Kerala Folklore Museum
                  3.1 km
                • Paradesi Synagogue
                  3.2 km
                • Mattancherry
                  3.2 km
                • Jew Town
                  3.4 km
                • Kerala Kathakali Centre
                  5.0 km
                • Chinese Fishing Nets
                  5.3 km
                • Church of Saint Francis
                  5.4 km
                • LuLu Mall
                  7.9 km
                • Cherai Beach
                  22.0 km

                Nearby landmarks

                • Chitram Art Gallery
                  100 m
                • Thomas Cook Travel Agency
                  100 m
                • Chaitanya Eye Hospital and Research Institute
                  200 m
                • V.G.Saraf Memorial Hospital
                  350 m
                • Saraf Hospital
                  370 m
                • Cochin Shipyard
                  380 m
                • Valanjambalam Fruit Stall
                  670 m
                • Vasan Eye Care Hospital
                  670 m
                • Kotakkal
                  720 m
                • Cochin Hospital
                  730 m
                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Property policies
                Children and extra beds

                Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                All children are welcome.

                Infant 0-1 year(s)
                Stay for free if using existing bedding.
                Baby cot/crib may be requested directly from the property.
                Children 2-9 year(s)
                Stay for free if using existing bedding.
                If you need an extra bed, it will incur an additional charge.
                Guests 10 years and older are considered as adults
                Must use an extra bed which will incur an additional charge.
                Others
                • When booking more than 5 rooms, different policies and additional supplements may apply.
                Some helpful facts

                Check-in/Check-out

                • Check-in from12:00
                • Check-out until12:00

                Getting around

                • Distance from city center1.30 Km
                • Travel time to airport (minutes)45

                Extras

                • Breakfast charge (unless included in room price)350 INR

                The property

                • Non-smoking rooms/floorsYes
                • Number of floors5
                • Number of restaurants2
                • Number of rooms 60
                • Room voltage220
                • Year property opened2007
                Property announcements

                Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

                Reviews of The Mercy Luxury Business Hotel from real guests

                Provided by verified guests of Agoda
                7.6
                /
                10
                Cleanliness7.8
                Facilities6.9
                Location7.4
                Room comfort and quality8.0
                Service7.9
                Value for money7.7
                High score for Kochi
                Rating
                9+ Exceptional (17)
                8-9 Excellent (8)
                7-8 Very Good (18)
                6-7 Good (9)
                <6 Below Expectation (17)
                Time of the year
                Mar - May (16)
                Jun - Aug (11)
                Sep - Nov (17)
                Dec - Feb (25)
                All guests (87)
                All languages

                Show reviews that mention 

                Showing 69 verified guest comments
                1234
                9.7
                Exceptional
                Vincent from Malaysia
                Solo traveler
                Stayed 2 nights in January 2015

                Mercy in Kochi - A Great Place to Stay”

                Comfort, Convenience, and Courtesy

                I have been staying at Mercy Hotel regularly for the last 4 years and the service has been consistently excellent. From the manager(Mr. Dibu) to the bellboy, guests can always prompt and efficient attendance to their needs. The hotel itself is very well maintained and the fact that it is not a huge one perhaps enables the staff to give guest immediate personal attention. Slightly hidden from the main road, it is quiet and peaceful and yet close enough to the commercial centre of Kochi. There is no doubt that Mercy will be my preferred choice in my future visits to Kochi!

                Reviewed January 11, 2015

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                8.0
                Excellent
                DAVINI from Sri Lanka
                Couple
                Executive
                Stayed 2 nights in May 2011

                Value for Money”

                Good location for a business traveller. Good restaurant and great service.

                Strongly feel that all hotel's especially business hotels should provide free wi-fi access at all times. Internet access has become a basic need as having a TV in the room, which you don't want to have to pay for. Excellent service at all levels. Fantastic staff. Should upgrade the toilets. Looks dated and the mirrors are damaged. The toilet had lots of dead ants and insects when we arrived. The Chinese Dragon restaurant located next to the Hotel is the worst chinese food I've had in all my life. Please don't go there. If Mercy Luxury hotel owns it - the chef has no idea how to cook.

                Reviewed May 23, 2011

                See room deals

                10.0
                Exceptional
                Robert from United States
                Solo traveler
                Executive
                Stayed 14 nights in September 2014

                Latest”

                Price,location,personnel

                This is my third stay at The Mercy over the last several years and all were for 2 week periods which allows you to see the consistency of the hotel and expose any flaws that might occur. I was treated with respect and extend the highest commendation for the front desk manager and the dining room staff.....All, promptly addressed any need that I needed help with I always felt special. The rooms were orderly and kept spotless and all facilities were up to date and in good working order.

                Reviewed October 10, 2014

                See room deals

                7.3
                Very good
                LI from Singapore
                Business traveler
                Executive
                Stayed 2 nights in February 2012

                Great Hotel for A Traveller on the Go”

                Clean Rooms, Great Service

                Checked into Mercy Luxury Business Hotel for my first trip to Cochin. The reception staff was helpful in settling me in and I had no problems with the room. Wifi was great and room service food was fantastic. The only small con was there wasn't an ironing board available so I had to iron my clothes on the coffee table.

                Reviewed March 12, 2012

                See room deals

                6.8
                Good
                debbie from United Kingdom
                Family with teens
                Executive
                Stayed 1 night in November 2017

                City hotel with a roof top pool...or not...”

                Chose this hotel for its pool - however it was closed for some time as renovation work being undertaken - had a trip to Ernakulam market by tuk tuk which was great- close to rail and bus stations, busy city area hotel overlooking Cochin shipyard - nice rooftop bar and restaurant which was busy in evening, room was nice and spacious, beds comfortable, breakfast good - great local vegetarian restaurant close by, all in all a great overnight stay in the city.

                Reviewed November 13, 2017

                See room deals

                9.3
                Exceptional
                vishnu from Malaysia
                Family with young children
                Executive
                Stayed 1 night in January 2012

                nice hotel”

                shop's are near

                Location is ideal as it is situated in middle of city. Food is amazing especially the local Fish varieties. Breakfast spread is good enough for the price of room plus breakfast. Terrace Restaurant overlooking the Shipyard is fantastic. One should take the Super deluxe rooms.But Please do something to prevent mosquito at the roof garden restaurant.

                Reviewed February 01, 2012

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                7.0
                Very good
                Joseph from Malaysia
                Family with teens
                Executive
                Stayed 1 night in June 2011

                Convenient”

                Relatively quiet

                The Mercy is a reasonably-outfitted hotel located adjacent to the Cochin Dockyard at the southern end of the MG Road shopping strip. The hotel is slightly worn-down in places but still adequately comfortable. It is set slightly away from the main shopping area on MG road, and traffic can be heavy so this is not an ideal location for shopping. However the hotel backs onto the Dockyards so it seems slightly quieter than the hotels in the main commercial area. Service is pleasant and obliging, and the food in the restaurant is good.

                Reviewed June 17, 2011

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                9.3
                Exceptional
                Murugesu from United Kingdom
                Couple
                Stayed 2 nights in February 2011

                Lovely clean hotel with pleasent staff.”

                clean & modern, good food

                The hotel is located in the MG Road and can be easily missed from the main road. Located just near the shipyard, it provides a good view of the same. The rooms are very clean and spacious and well maintained. The food is good and the Roof top Restaurant is excellent. Very friendly and helpful staff.

                Reviewed March 09, 2011

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                10.0
                Exceptional
                Preem from Malaysia
                Couple
                Executive
                Stayed 1 night in June 2013

                Wonderful and comfortable stay experience”

                Clean, Cozy and High Class

                My family and I enjoyed our stay in this hotel, and this is our second time staying here. We returned back to the same hotel as we really enjoyed the hotel's quiet ambience and cozy rooms. Will definitely go again.

                Reviewed June 24, 2013

                See room deals

                6.4
                Good
                Gerard from United Kingdom
                Family with young children
                Executive
                Stayed 3 nights in April 2018

                Good value (if you can get a deal)”

                Nice hotel, if you can find a deal. Room was excellent, very big and very clean. The hotel is quite far out, but buses / taxis can take you where you need to go. Too far to walk into the main part with two young children. Hotel was clean, though could be cleaner in places. Pool nice for a dip, though gets a little dirty by the end of the day (due to being on the roof). Staff were pleasant. WiFi was awful (worse than a beach shack in the middle of nowhere). I had assumed it would have been good due to it being a Business Hotel. But who needs WiFi for a day or two... Overall I would recommend (only if you get it discounted).

                Reviewed April 28, 2018

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                10.0
                Exceptional
                Rosmarie from Switzerland
                Solo traveler
                Executive
                Stayed 1 night in February 2018

                Best hotel in Kochi”

                I highly I reccommend the Mercy hotel.

                Reviewed February 15, 2018

                See room deals

                7.7
                Very good
                GORDON from United Kingdom
                Couple
                Stayed 4 nights in January 2014

                City hotel.”

                Good pool, food and room quality.

                The hotel is based at the end of the docks but with easy access to the Cochin ferry. The food is good and good value. The pool is good but lacks sunbeds for those with time to spare. Wifi is pricy but the business centre allows free email checking. Good quality hotel.

                Reviewed February 02, 2014

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                9.0
                Exceptional
                LILADHAR from United States
                Couple
                Executive
                Stayed 3 nights in May 2011

                excellent hotel and good value for money”

                very clean

                good size room, very clean hotelm staff very efficient and friendly, breakfast quite good.we had little problem with plumbing in bathroom but it was fixed within short time. overall it was a plesant experience to stay at this hotel.

                Reviewed May 20, 2011

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                6.0
                Dr from India
                Couple
                Executive
                Stayed 1 night in February 2018

                Good location, poor amenities”

                The bed and pillows were not very comfortable, we found bed lice, toiletries were of poor quality, and the towels smelled. Breakfast was very basic. It is located in the business district, and there are many good restaurants nearby. The air conditioning was good and there was hot water supply. We got the room at an attractive rate. Based on our stay of twelve hours, I believe this hotel might give value for money but can't be considered a luxury hotel.

                Reviewed February 26, 2018

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                9.3
                Exceptional
                Lesley from Australia
                Solo traveler
                Executive
                Stayed 2 nights in January 2011

                Great breakfast, very helpful staff.”

                Freshly made Dhosa for breakfast were fantastic. Oasis of calm in the bustle of Cochin streets.

                Very helpful staff, interesting views over the shipyard. The hotel is clean and cool with big rooms and comfortable beds.

                Reviewed January 29, 2011

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                8.3
                Excellent
                Satish from India
                Family with young children
                Executive
                Stayed 2 nights in January 2012

                Plesent Hotel”

                Good service, Clean,

                Was attending a wedding with family in Cochin, Had driven down almost 2000 Kms from Gujarat. Reached the place tired. Was not expecting such a good hotel, but seem that standards in Cochin have improved. Very friendly staff and had absolutely no problems. One thing that could be improved, is that they do not provide service at the roof top swimming pool.

                Reviewed January 16, 2012

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                9.3
                Exceptional
                Robert from United States
                Solo traveler
                Executive
                Stayed 10 nights in May 2011

                Better than anticipated”

                Friendly staff, very clean, quick service of all requests

                My room was well porportioned and it was nice to have english movie channels along with other cable selections.. The pool and resturant front the Cochin shipyard and it was an interesting sidebar to see several ships being constructed and the beehive of activity that accompanies this...

                Reviewed May 27, 2011

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                7.7
                Very good
                Preem from Malaysia
                Couple
                Executive
                Stayed 2 nights in March 2013

                Wonderful, clean and awesome relaxing stay”

                Clean, comfortable and quiet ambient

                Overall, It's too pricy for a 4 Star hotel as rated. It can be a 3-Star rated but not a 4 Star. Overall, its a wonderful stay, very secured, very near to public amenities and attractions on MG Road, easy access to the airport and the stay was very pleasant. Staffs are very friendly and helpful, security is tight and the ambient is very quiet. Probably my next preferred hotel for my next visit.

                Reviewed March 13, 2013

                See room deals

                8.0
                Excellent
                Sailatha from India
                Solo traveler
                Executive
                Stayed 1 night in May 2012

                Lovely hotel and service with a smile”

                Ambience and Location

                I really liked the stay at the Mercy, wish I could stay for longer.

                Reviewed May 11, 2012

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                7.3
                Very good
                Saravanan from Singapore
                Couple
                Executive
                Stayed 1 night in November 2010

                A very business feel hotel”

                Nice rooms and nice food
                None really

                Was a decent hotel. Ok for a nights stay. But its very business like hotel. Lacks the life and mood for holiday goers.But still value for money.

                Reviewed December 10, 2010

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                1234
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