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The Murray, Hong Kong, a Niccolo Hotel
The Murray, Hong Kong, a Niccolo Hotel
The Murray, Hong Kong, a Niccolo Hotel
The Murray, Hong Kong, a Niccolo Hotel
The Murray, Hong Kong, a Niccolo Hotel
The Murray, Hong Kong, a Niccolo Hotel
The Murray, Hong Kong, a Niccolo Hotel

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8.8

Excellent

1,592 reviews

1,592 reviews

Housekeeping12
Breakfast10
View8
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Government Publications Office

60 m

St John’s Cathedral

80 m

Hong Kong Squash Centre

80 m

Chun Yeung Street

120 m

Cheung Chau Island

120 m

Popular landmarks
Victoria Peak (The Peak)

1.3 km

Hong Kong Skyline

2.0 km

Tsim Sha Tsui East

2.5 km

Victoria Harbour

2.6 km

Ocean Park Thrill Mountain

5.0 km

Closest landmarks
Consulate of Belgium

110 m

Cheung Kong Park Car Park

120 m

Chris Rowthorn Tours Hong Kong

120 m

Consulate of the United States

150 m

Consulate of Barbados

170 m

The Murray, Hong Kong, a Niccolo Hotel

22 Cotton Tree Drive, Hong Kong Central, Hong Kong, Hong Kong SAR, China - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hong Kong Central, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

60 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Excellent breakfast

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

7 travelers have booked today.

Value for money8.5
Distance to city center1 km
Location rating8.4
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport25.1 km

Rooms available at The Murray, Hong Kong, a Niccolo Hotel

Deluxe Room
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Grand Deluxe
...
  • Room size: 50 m²/538 ft²
  • Park view
  • 1 king bed or 2 single beds
Enter dates to see prices
Grand Room
...
  • Room size: 50 m²/538 ft²
  • Park view
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Signature Suite
...
  • Room size: 75 m²/807 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Murray Explorer Suite
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Staycation Package - REDISCOVER. RECONNECT. REJUVENATE - Explorer suite
...
  • Room size: 75 m²/807 ft²
  • 1 double bed
Enter dates to see prices
N2 Grand Room
...
  • Room size: 50 m²/538 ft²
  • 2 single beds or 1 king bed
Enter dates to see prices
N3 Grand Deluxe Room
...
  • Room size: 50 m²/538 ft²
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Explorer Suite
...
  • Room size: 75 m²/807 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Murray, Hong Kong, a Niccolo Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Murray, Hong Kong, a Niccolo Hotel?

Parking is available for a fee of 700 HKD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange taxi service.

Is breakfast offered at The Murray, Hong Kong, a Niccolo Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at The Murray, Hong Kong, a Niccolo Hotel. There's an additional charge of 365 HKD for adults and 475 HKD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Murray, Hong Kong, a Niccolo Hotel?

The Murray, Hong Kong, a Niccolo Hotel features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at The Murray, Hong Kong, a Niccolo Hotel?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Murray, Hong Kong, a Niccolo Hotel. Services for in-house catering, wireless internet, in-house planning and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at The Murray, Hong Kong, a Niccolo Hotel?

On-site venues and convenient event services make The Murray, Hong Kong, a Niccolo Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 4 venues can accommodate up to 310 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Murray, Hong Kong, a Niccolo Hotel?

The Murray, Hong Kong, a Niccolo Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Murray, Hong Kong, a Niccolo Hotel?

The closest train, metro, or bus station to The Murray, Hong Kong, a Niccolo Hotel is Peak Tram, 70 m away.

What restaurants are nearby The Murray, Hong Kong, a Niccolo Hotel?

The Murray, Hong Kong, a Niccolo Hotel’s neighborhood is Hong Kong Central which includes popular restaurants such as Tim Ho Wan, Yung Kee Restaurant and Tai Cheong Bakery.

What popular shopping places are close to The Murray, Hong Kong, a Niccolo Hotel?

The Murray, Hong Kong, a Niccolo Hotel is located in Hong Kong Central area which features shopping places such as IFC Mall, Chun Yeung Street and The Galleria.

What are popular attractions near The Murray, Hong Kong, a Niccolo Hotel?

The Murray, Hong Kong, a Niccolo Hotel’s location in the Hong Kong Central neighborhood makes it close to famous attractions including Hong Kong Park, Lan Kwai Fong and Soho.

What popular natural sightseeing spots are close to The Murray, Hong Kong, a Niccolo Hotel?

The Murray, Hong Kong, a Niccolo Hotel’s nearby natural sights include High West Peak located in the same Hong Kong Central area.

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Explore the neighborhood

What people love about The Murray, Hong Kong, a Niccolo Hotel

  • 9.6

    Exceptional
    Cleanliness

    "Most guests brought their pets over, but the room was definitely clean."

    kannan

    |

    October 4, 2022

  • 9.6

    Exceptional

    "When we entered the room tho, we both agreed it’s totally good for the price."

    Vera

    |

    September 30, 2022

  • 10

    Exceptional

    "Upgraded to the Grand room which was worth it."

    Philip

    |

    September 28, 2022

Property ranking|Compared to 968 Hong Kong properties
See all rankings
Service score
9.3/10
Cleanliness score
9.4/10
Overall score
8.9/10
Couples review score
8.9/10
Better than
99
%
of Hong Kong properties
Better than
99
%
of Hong Kong properties
Better than
97
%
of Hong Kong properties
Better than
97
%
of Hong Kong properties
Overall rating:

8.8

Excellent
1,592 reviews
Cleanliness
9.4
Facilities
8.8
Location
8.4
Read all reviews >
What travelers say they love:
A small hotel but it’s quite nice to have a getaway with my ...
Chan from Hong Kong SAR, China
Couple
More about The Murray, Hong Kong, a Niccolo Hotel

More about The Murray, Hong Kong, a Niccolo Hotel

The Murray, Hong Kong, a Niccolo Hotel

Get the most from an urban escape in Hong Kong when you book a room at The Murray, Hong Kong, a Niccolo Hotel. Located right in the city center, The Murray, Hong Kong, a Niccolo Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! The Murray, Hong Kong, a Niccolo Hotel is a perfect starting point for numerous sightseeing and tourist choices, with a location just 1.2 km from the Victoria Peak (The Peak).
At The Murray, Hong Kong, a Niccolo Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by The Murray, Hong Kong, a Niccolo Hotel makes it easy to plan your day trips, sightseeing, and more around Hong Kong. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at The Murray, Hong Kong, a Niccolo Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at The Murray, Hong Kong, a Niccolo Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at The Murray, Hong Kong, a Niccolo Hotel even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at The Murray, Hong Kong, a Niccolo Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
For the ultimate convenience, you can even have groceries delivered to your room at The Murray, Hong Kong, a Niccolo Hotel, with their exclusive service.
Apart from amenities and services, The Murray, Hong Kong, a Niccolo Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.


Reasons to stay here

Facilities at this hotel are rated higher than 98% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 99% of the city's accommodation.
Staff and service here are considered high quality by past guests whose ratings put it above 98% of the city's options.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Breakfast

8 mentions

Swimming Pool

6 mentions

Housekeeping

5 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Buzzer/wireless intercom
  • Cat-friendly
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Alcohol
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Linens
  • Locker
  • Mini bar
  • Mirror
  • Pajamas
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wine glasses
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Continental
  • Buffet
Restaurants on site

Popinjays

  • Cuisine: European

The Tai Pan

  • Cuisine: Asian, Australian
Location
22 Cotton Tree Drive, Hong Kong Central, Hong Kong, Hong Kong SAR, China
Excellent
Location

8.4

Airports

  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    25.1 km
  • Shenzhen Bao'an International Airport (SZX) - China
    53.4 km

Public transportation

  • Peak Tram
    80 m
  • 美利道 Murray Road
    250 m

Hospital or clinic

  • Dr Benjamin Chow. Orthopaedic
    320 m

Shopping

  • Ladies Market
    4.6 km

Convenience store

  • Circle K
    460 m

Cash withdrawal

  • ATM
    200 m
What's nearby

Popular landmarks

  • Victoria Peak (The Peak)
    1.3 km
  • Hong Kong Skyline
    2.0 km
  • Tsim Sha Tsui East
    2.5 km
  • Victoria Harbour
    2.6 km
  • Ocean Park Thrill Mountain
    5.0 km
  • Nan Lian Garden
    8.2 km
  • Hong Kong Disneyland
    12.8 km
  • Lantau Island
    22.5 km
  • Ngong Ping 360
    22.9 km
  • Tian Tan Buddha (Big Buddha)
    26.4 km

Nearby landmarks

  • Government Publications Office
    60 m
  • St John’s Cathedral
    80 m
  • Peak Tram
    80 m
  • Hong Kong Squash Centre
    80 m
  • Consulate of Belgium
    110 m
  • Cheung Kong Park Car Park
    120 m
  • Chun Yeung Street
    120 m
  • Cheung Chau Island
    120 m
  • High West Peak
    120 m
  • Chris Rowthorn Tours Hong Kong
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The credit card used for the reservation must be presented during check-in.
  • Pets (maximum of two dogs or cats) are allowed for an additional charge of HKD 1000 per night per pet for overnight stays.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center1 km
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)365 HKD
  • Daily Internet/Wi-Fi fee0 HKD

The property

  • Non-smoking rooms/floorsno
  • Number of floors25
  • Number of restaurants3
  • Number of rooms 336
  • Year property opened2017

Parking

  • Daily parking fee700 HKD
Property announcements

Room rates are for accommodation purposes only. Special packages are available for events, tea ceremonies and weddings. Please contact hotel directly for further enquiry.

Reviews of The Murray, Hong Kong, a Niccolo Hotel from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.4
Facilities8.8
Location8.4
Service9.3
Value for money8.5
High score for Hong Kong
Rating
9+ Exceptional (121)
8-9 Excellent (33)
7-8 Very Good (27)
6-7 Good (7)
<6 Below Expectation (20)
Time of the year
Mar - May (29)
Jun - Aug (75)
Sep - Nov (47)
Dec - Feb (57)
All guests (858)
All room types
All languages

Show reviews that mention 

Showing 208 verified guest comments
12345
10.0
Exceptional
POON from Hong Kong SAR, China
Family with young children
Superior Room
Stayed 8 nights in July 2021

Highly recommend for its excellent services and facitilies”

We stayed for 8 days for renovation purpose and had a wonderful stay. The staffs are attentive, considerate, helpful and would initiate, e.g. housekeeping lady would suggest to bring me a baby stool when she saw that I put the bin upside down to act as a stool for my toddler, someone would bring a stool to my friend's side when she noticed that she put her bag on the floor, someone would come to me and offered me tea when I went outside to sit at the outdoor bench; the pool is easy to book and not packed, I feel very catered to and well serviced. They also have different kid activities such as playroom, slime making, painting, excellent for parents!

Reviewed August 09, 2021

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Dear Poon Greetings from The Murray, Hong Kong. Thank you for taking the time to share your review. We are delighted to read that you have explored the area and found us. Our team is happy to see your kind words and we look forward to welcoming you again soon. Regards, Don Wong Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded August 31, 2021
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Kit from Hong Kong SAR, China
Family with teens
Signature Suite
Stayed 2 nights in December 2020

Comfortable and spacious room with very friendly and helpful staff!”

A very enjoyable Christmas staycation. The hotel staff offered a special food credit package of HKD1000 for HKD1500 equivalent credit that can be used at hotel restaurants and in-room dinning. For the government enforced social distancing rules, it is best to do in-room dinner with great offers like this. Great food quality, both for the in-room dinning and the semi-buffet breakfast at Tai Pan and Garen Lounge. Will come back again!

Reviewed December 26, 2020

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Dear Kit, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay, left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Christopher Tsang Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded May 31, 2021
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
sin from Hong Kong SAR, China
Couple
Superior Room
Stayed 2 nights in October 2019

Beyond 6 stars stay ”

The service was beyond 6 stars. First, there's a very high quality chocolate cake in the room to welcome us. Second, they helped me iron my wedding dress in a professional way as they ran out of steamer for guests. Third, they helped me ship back one of my wedding dresses professionally. All the staff was super welcoming with smile and politeness. This is beyond any 5 stars hotel I have been to. First time I have such high rating to a hotel stay!

Reviewed January 10, 2020

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Dear Sin, Greetings from The Murray, Hong Kong! Thank you for sharing such comprehensive feedback on your recent stay with us. We are delighted to hear that numerous touchpoints left such a memorable impression on your recent stay with us! We all very much look forward to welcoming you back again in the near future. Kind regards, Caden Kim Assistant Front Office Manager

Responded January 13, 2020
The Murray, Hong Kong, a Niccolo Hotel
9.6
Exceptional
Ho from Hong Kong SAR, China
Couple
Murray Explorer Suite
Stayed 2 nights in October 2020

Staffs are helpful despite the chaotic checkin”

First of all, the hotel staffs are nice and helpful. All of them are very nice to our dog. However, checkin was a bit hectic despite having approximately 10 staffs helping guests to check in at the counters. We arrived to check in at 3pm and waited roughly an hour to be served. By 4ish, we had all the paperwork signed, but the staff told us our room was being cleaned. They then offered us free drinks at their rooftop bar while we waited another hour to get our room. Overall, we appreciated their arrangement, although I would very much like to have our room sooner, BUT to be fair I guess many five stars hotels in town also have the same checkin issue due to this long weekend holidays and staycation offers.

Reviewed October 03, 2020

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Dear Ho, Greetings from The Murray, Hong Kong! We are pleased to learn about your experience during your visit to The Murray. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Dean Dimitriou Hotel Manager The Murray, Hong Kong, a Niccolo Hotel

Responded November 12, 2020
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Leelian from Malaysia
Couple
Deluxe Room
Stayed 3 nights in January 2019

Exceptional”

Awesome. I am very impressed with the thoughtfulness and service provided. Best hotel that I have stayed in thus far. (Yes, I may not have been the most frequent traveler or stayed in most of the hotel but from my experiences; this is really one of its kind and the best for me)

Reviewed January 31, 2019

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Dear Leelian, Thank you for spending the time to share feedback of your recent stay with us. Delighted to read you had a memorable stay with us and enjoyed many facets of your stay. Thank you for staying with us during your time in Hong Kong and we very much look forward to welcoming you back again in the near future! Kind regards, Albert Cheng Front Office Manager

Responded February 01, 2019
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
MOK
Couple
Deluxe Room
Stayed 1 night in October 2019

Very Enjoyable! Great Architecture Fantastic Hotel”

Everything you need is all there. Well served. Breakfast is superb, must try. Room is bright with astounding view. Even I already live in HKG, i love their food and view very much. Super great value for low season.

Reviewed October 09, 2019

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Dear Mok, Greetings from The Murray, Hong Kong! Thank you for sharing such lovely feedback on your recent stay with us. Delighted to read that numerous touchpoints of your stay left such a memorable impression! We do our utmost to ensure our guests have a memorable stay with us and I am delighted to hear this was the case during your time with us. Thank you again for your review and we look forward to welcoming back again on your next visit back to The Murray! Yours Sincerely, Caden Kim Assistant Front Office Manager

Responded October 10, 2019
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
felice from Italy
Business traveler
Superior Room
Stayed 1 night in December 2019

great luxury hotel”

a really stunning hotel not only from the outside but also from the interiors. very sleep, high quality materials and a good room layout. i stayed at the smallest room and it was very spacious with nice views over the city.

Reviewed December 11, 2019

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Dear Felice, We are pleased to learn about your delightful experience during your visit to The Murray. The room layout is one of the favourite features amongst our guests. We will continually look for opportunities to improve our guest experiences. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. We wish you a delightful festive period ahead. Yours sincerely, Dean Dimitriou Hotel Manager

Responded December 12, 2019
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
SZE from Hong Kong SAR, China
Couple
Deluxe Room
Stayed 1 night in March 2020

Nice stay”

Outstanding service from checkin to room service. Thoughtful and sweet birthday cake and card as well as free upgrade. Amazing room facilities and design especially bathtub. Thanks for giving us a memorable experience!

Reviewed April 01, 2020

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Dear Sze, Greetings from The Murray, Hong Kong! Thank you for sharing feedback on your recent stay with us. We do our utmost to ensure our guests have a memorable experience with us and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again soon. Yours Sincerely, Dean Dimitriou Hotel Manager

Responded May 15, 2020
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Lok from Hong Kong SAR, China
Solo traveler
Stayed 1 night in April 2021

Awesome stay”

The room was very clean and spacious👍🏻 Service and scenery were both awesome, highly recommended

Reviewed April 29, 2021

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Dear Lok, Greetings from The Murray, Hong Kong! We are pleased to learn about your delightful experience during your visit to The Murray. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Christopher Tsang Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded May 21, 2021
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Josephine from Philippines
Family with teens
Deluxe Room
Stayed 3 nights in June 2019

Minimalist, clean and refreshing. ”

Staff are very courteous and friendly. You can really relax as the room is spaceous and clean.

Reviewed June 11, 2019

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Dear Josephine, Thank you for spending the time to share feedback of your recent stay with us. Delighted to read you had a memorable stay with us and enjoyed many facets of your stay. Thank you for staying with us during your time in Hong Kong and we very much look forward to welcoming you back again in the near future! Kind regards, Albert Cheng Front Office Manager

Responded June 12, 2019
The Murray, Hong Kong, a Niccolo Hotel
9.6
Exceptional
LIN from Singapore
Business traveler
Superior Room
Stayed 1 night in October 2019

Best hotel in HK”

Very impressed by this hotel in HK. While the hotel is not within walking distance from Central, it is still very accessible via cabs/Uber. The room is spacious with sleek and clean layout. I love the experience and would love to come back here for another stay.

Reviewed October 13, 2019

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Dear Lin, Greetings from The Murray! Thank you ever so much for your comments in regards to your recent stay with us. Our team do their utmost to ensure our guests experience a memorable stay with us, and I am delighted to hear we achieved this in many facets of your stay with us. Thank you again for sharing your feedback and I do hope we have the honour of welcoming you back again in the near future. Kind regards, Caden Kim Assistant Front Office Manager

Responded October 14, 2019
The Murray, Hong Kong, a Niccolo Hotel
9.6
Exceptional
Geraldine from Hong Kong SAR, China
Couple
Deluxe Room
Stayed 1 night in February 2020

Staycation”

I really enjoyed our staycation in The Murray. The hotel design is modern yet classy, simple yet elegant, decorated mainly with black/white marble and gold. The staff were attentive and friendly. We were upgraded to the Grand Room. The room was large and equipped with smart TV, king size bed and working area. Bathroom was amazing with separate bath and shower. Hotel also gave us a delicious chocolate cake for the birthday occasion. I’m definitely looking forward to another stay at The Murray!

Reviewed March 01, 2020

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Dear Geraldine, Greetings from The Murray, Hong Kong! Thank you for sharing feedback on your recent stay with us. We do our utmost to ensure our guests have a memorable experience with us and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again soon. Kind Regards, Caden Kim Assistant Front Office Manager

Responded March 02, 2020
The Murray, Hong Kong, a Niccolo Hotel
9.6
Exceptional
Gyo from South Korea
Solo traveler
Grand Room
Stayed 1 night in August 2020

Amazing staycation”

Due to strict social distancing measurements, my friend and I were not able to use the spa and swimming pool facilities but the staycation was amazing. The smart tv is great, mirroring my phone to the screen (which surprisingly not all five-stars hotels have this feature), with great audio speakers. Just one downside is the buffet, it was crowded so would have been great if this was more controlled.

Reviewed August 21, 2020

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Dear Gyo, Greetings from The Murray, Hong Kong! We are pleased to learn about your delightful experience during your visit to The Murray despite the current restrictions. We appreciate your feedback and thank you for sharing your thoughts. We look forward to the opportunity to serve you again. Regards, Dean Dimitriou Hotel Manager The Murray, Hong Kong, a Niccolo Hotel

Responded November 12, 2020
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Ka from Hong Kong SAR, China
Couple
Deluxe Room
Stayed 2 nights in January 2020

Comfortable stay”

- Cozy living environment - Polite and friendly staff - Convenience location - Beautiful architecture All in all, highly recommended place and will come again

Reviewed January 14, 2020

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Dear Ka, Thank you for spending the time to share feedback of your recent stay with us. Delighted to read you had a memorable stay with us and enjoyed many facets of your stay. Thank you for staying with us during your time in Hong Kong and we very much look forward to welcoming you back again in the near future! Kind regards, Caden Kim Assistant Front Office Manager

Responded January 16, 2020
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Toby from Australia
Group
Deluxe Room
Stayed 4 nights in July 2019

Excellent ”

Excellent hotel the concierge staff (Billy & Jacky) were especially helpful. Will definitely be back!

Reviewed July 12, 2019

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Dear Toby, Greetings from The Murray! Thank you for putting aside the time to share feedback on your stay with us. Delighted to hear you had a lovely stay with us and highlighting the great service extended by Billy and Jacky! We are honored to hear that many facets of your stay had a lasting memory on your stay with us and we very much look forward to welcoming you back again in the near future! Kind regards, Albert Cheng Front Office Manager

Responded July 15, 2019
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Pui from Macau SAR, China
Family with young children
Stayed 1 night in December 2019

Exceptional”

Great service from Frederick Chan, the hotel is so fortunate to have someone like him

Reviewed December 30, 2019

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Dear Pui, Festive Greetings from The Murray! Delighted to hear you had a lovely stay with us and thank you for spending the time to write a review on your recent stay and highlighting the great service extended by Frederic! We are honored to hear that many facets of your stay had a lasting memory on your stay with us and we very much look forward to welcoming you back again in the near future! Kind regards, Caden Kim Assistant Front Office Manager

Responded December 31, 2019
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Susanne from Hong Kong SAR, China
Couple
Superior Room
Stayed 2 nights in June 2022

Excellent service”

Enjoyed my stay a lot. Excellent service. Comfy room.

Reviewed June 12, 2022

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Dear Susanne, Greetings from The Murray, Hong Kong. Thank you for taking the time to share your review. We are delighted to read that you have explored the area and found us. We look forward to welcoming you again soon. Regards, Donald Hung Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded June 14, 2022
The Murray, Hong Kong, a Niccolo Hotel
9.6
Exceptional
Ilana from New Zealand
Couple
Deluxe Room
Stayed 2 nights in December 2018

Fantastic Hotel, Lovely Staff”

Great hotel, every service you could imagine. The staff were great, very open and accommodating. Beautiful big room and comfy bed. Wonderful bathroom and all sorts of facilities, including a pillow menu.

Reviewed January 01, 2019

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Dear Ilana, Thank you for spending the time to share feedback of your recent stay with us. Delighted to read you had a memorable stay with us and enjoyed many facets of your stay. Thank you for staying with us during your time in Hong Kong and we very much look forward to welcoming you back again in the near future! Kind regards, Albert Cheng Front Office Manager

Responded January 09, 2019
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Sofia from Singapore
Couple
Superior Room
Stayed 3 nights in October 2019

Inimitable details, super service and exquisite design”

This hotel is sensational.

Reviewed November 04, 2019

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Dear Sofia, Greetings from The Murray, Hong Kong! Thank you for sharing such lovely feedback on your recent stay with us.We do our utmost to ensure our guests have a memorable stay with us and I am delighted to hear this was the case during your time with us. Thank you again for your review and we look forward to welcoming back again on your next visit back to The Murray. Yours Sincerely, Caden Kim Assistant Front Office Manager

Responded November 06, 2019
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
chan from Hong Kong SAR, China
Couple
Superior Room
Stayed 1 night in April 2021

Nice hotel in hong kong”

Service is good and dining also Highly recommended

Reviewed April 25, 2021

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Dear chan, Greetings from The Murray, Hong Kong! We are pleased to learn about your delightful experience during your visit to The Murray. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Christopher Tsang Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded May 21, 2021
The Murray, Hong Kong, a Niccolo Hotel
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