The Oriental Residency Hotel
2018

The Oriental Residency Hotel

P.D. Hinduja Marg Off SV Road, Khar (West), Bandra, Mumbai, India, 400052
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Classic Room The Oriental Residency Hotel
Classic Room
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    What guests are saying:
    Very helpful staff especially Nelson. Made us feel welcome.
    Shoma from United Kingdom
    Group
    The stay at The Oriental Residency Hotel has been very good. Hospitality is very nice.
    Rajavaram from India
    Family with young children
    Noisy location but quiet room. Lovely outdoor sitting area. There were a few mosquitoes so a can of repellant or insect spray would have been helpful, but that is a relatively minor quibble in an otherwise happy stay.
    Mark from Australia
    Solo traveler
    Exceed my expectations, great staff, awesome service, clean and nice rooms, food and room service the best. Everyone so kind.
    Vanessa from Mexico
    Solo traveler
    The hotel was clean. The staff was fantastic. Very friendly and helpful. The location is great. Close to shopping and main Bandra areas. The Manager made sure we had all we needed. He even took us around on a personal tour. Great gem of s place with good value.
    Elizabeth from Canada
    Family with teens
    It was my first time to India and I was a solo traveler, with no ability to communicate in Hindi. Staffs were very helpful and patients, even arranged tour itinerary and received a package for me. Very trustable. Location was good, with affordable price.
    Anugrah from Indonesia
    Solo traveler
    Interior view The Oriental Residency Hotel
     The Oriental Residency Hotel
     The Oriental Residency Hotel
    Classic Room The Oriental Residency Hotel
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     The Oriental Residency Hotel

    Guest reviews

    7.6
    Very good
    /10
    (341 reviews)See what guests said
    7.6
    Very good

    "Very good buffet breakfast."

    James

    -

    December 17, 2017

    8.1
    Excellent service

    Property highlights

    • 450 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!Last booked 9 hours ago
    Very good
    Location
    7.9
    See map
    Very good location
    Nearby
    Popular
  • Shree Gayatri Temple210 m
  • Satguru's Arts340 m
  • Bandra Linking Road420 m
  • Dandeshwar Mandir490 m
  • Link Square Mall530 m
  • St Teresa Church600 m
  • Painted Rhythm Art Gallery600 m
  • Shree Ramakrishna Math, Khar640 m
  • Ss Homme810 m
  • Serenity Blissful Living850 m
  • Value for money7.3
    Distance to city center5 km
    Location rating7.9
    Nearest airportChhatrapati Shivaji International Airport (BOM)
    Distance to airport4.0 km
    Select your room
    Premium Garden View Room
    Premium Garden View Room
    ...
    • Room size: 27 m²/291 ft²
    • Garden view
    • 1 king bed
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    Premium Room
    Premium Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 king bed or 2 single beds
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    Premium Twin
    Premium Twin
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds
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    Classic Room
    Classic Room
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Luxury Room
    Luxury Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
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    Deluxe Double
    Deluxe Double
    ...
    • Shower
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    Premium Room, Smoking, Terrace
    Premium Room, Smoking, Terrace
    ...
    • Shower
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    Double Room - Single Use
    Double Room - Single Use
    ...
    • Shower
    Enter dates to see prices
    Premium Room, Smoking, Terrace
    Premium Room, Smoking, Terrace
    ...
    • Shower
    Enter dates to see prices
    Have a question for The Oriental Residency Hotel?

    What people love about the property

    • 9.2
      Exceptional

      "Very helpful staff especially Nelson."

      Shoma

      |

      April 1, 2018

    • 6.7
      Good

      "A good one and comfortable."

      Abizar

      |

      February 3, 2016

    • 8.4
      Excellent

      "Great location, clean and comfortable hotel."

      Amar

      |

      August 16, 2016

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    More about The Oriental Residency Hotel

    More about The Oriental Residency Hotel

    8.0
    Very good

    "Good rooms, polite staff, nice food"

    Jankee

    |

    April 21, 2016

    An overview

    Show less

    What they offer

    8.4
    Excellent

    "Location was good, with affordable price."

    Anugrah D.

    |

    December 10, 2017

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Indian cuisine
    Indian cuisine
    Amritsar Da Dhaba
    110 m Indian
    Jai Jawan
    330 m Indian
    Manju Dosa
    920 m Indian, Vegetarian
    American cuisine
    American cuisine
    Hoppipola
    230 m American, Bar, Italian
    Jughead's
    290 m American, Chinese, Mexican
    The Den
    610 m American, European, International
    Chinese cuisine
    Chinese cuisine
    Ram Bhuvan
    230 m Chinese
    Quarter Pillar
    290 m Chinese, Fast food, Italian
    Samrat Restaurant and Bar
    290 m Chinese, International

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

    Real reviews from real guests

    Agoda Reviews (341)Booking.com Reviews (172)
    7.6
    /
    10
    Cleanliness7.5
    Facilities6.9
    Location7.9
    Room comfort and quality7.2
    Service8.1
    Value for money7.3
    Provided by verified guests of Agoda
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    All guests (341)
    All room types

    Show reviews that mention 

    Showing 229 verified guest comments
    12345
    8.8
    Excellent
    Mrs from United Kingdom
    Couple
    Classic Room
    Stayed 2 nights in January 2019
    Excellent”
    Bathroom amenities can be improved by adding small bottle of hand lotion. On my first booking the bed sheets were stained , but the five days later, we arrived back, the room was much cleaner. The staff were excellent especially Deepak.
    Reviewed February 02, 2019
    5.2
    Ashish from United States
    Solo traveler
    Classic Room
    Stayed 1 night in January 2019
    Tiny rooms.”
    Rooms are quite small, and bathroom too. Staff is friendly. Breakfast was OK. Not a leisure hotel.
    Reviewed February 04, 2019
    10.0
    Exceptional
    JUNGYOUNG from South Korea
    Group
    Classic Room
    Stayed 3 nights in January 2019
    It's close to the airport and the staff are so nice and nice.”
    The room is a little small, but there is no problem with living. Breakfast is good. It is convenient because it is close to the airport. Most of all, the staff are very kind. If you come to Mumbai, this street seems to be much better than other hotels.
    Reviewed January 08, 2019
    8.0
    Excellent
    Benjamin from Hong Kong
    Solo traveler
    Premium Room
    Stayed 3 nights in December 2018
    Smooth and simple”
    As a solo traveler who was in India for the first time, this place ended up being perfect for 3 days in Bombay. Bandra is cool and there're a lot of interesting neighborhoods to see within walking distance or a short uber/tuktuk. Staff are friendly and English level is good. Room had no issues. Water was hot with good pressure. Everything felt tidy. Horns honk outside but not deafeningly. Security guards are diligent and helpful. They don't price gouge on room service. Only minor issue was that breakfast was chaotic and I never got a seat - huge clans take up all the tables, so I'd recommend to just go outside and grab some fresh bananas for your morning snack. Overall very happy staying here!
    Reviewed December 25, 2018
    9.6
    Exceptional
    John from United States
    Family with young children
    Premium Room
    Stayed 4 nights in December 2018
    Great location with polite, helpful staff”
    At first glance the hotel looked a bit worn around the edges but it grew on you. It is clean, well run and the staff is great. My wife and I fell ill due to food poisoning and they looked after our needs as best they could and provided an on call doctor at our request at night. The staff went and got our tablets and when my wife thanked them the room boy said, " you are my mother". Now that is hard to beat. When we needed an extra day to rest they provided it. We would stay there again with out hesitation. McDonald's and Dominos are nearby for those with kids. Tip: Great little shop before McDonald's that sells ice cold water, all sorts of Western snacks, fresh nuts, sweets, etc. Look for vinyl curtains on front door. Enjoy
    Reviewed December 23, 2018
    9.2
    Exceptional
    SHIRDA from Indonesia
    Family with young children
    Classic Room
    Stayed 5 nights in December 2018
    nice hotel with strategic location n super helpful staffs”
    loved staying here. my little boy enjoyd the breakfast too. very good location near linking road and other shopping market. Delicious breakfast buffet with many varieties . well served by waiters, thankyou Arun & Rajesh for best service every morning. Enjoyedg here for 6 nights. Would love to comr back here for my next trip . thankyou
    Reviewed December 14, 2018
    4.8
    Clayton from United Kingdom
    Family with young children
    Premium Garden View Room
    Stayed 1 night in January 2019
    Average at Best.”
    The hotel itself is worn and old. It needs a lot of TLC. It looks like the management are happy to just patch up whatever problem is there. Our room was average. Made to like nice at first but not very well kept. There were little stains on our bed sheets, paint splashed all over the headboard from a “make over”. Windows were poor and didn’t keep a lot of noise out. We moved rooms due to a smell. Our bathroom showed signs of wear and tear. There were cracks in the wall tiles. Bits of food were stuck to the wall in the bedroom. Overall not happy with the price that we paid. This hotel is more of a nice 2 *, in my opinion. The staff were good, tried to help you out where they could. We orders an airport shuttle the night before that turned up late. It was a case of a lot of little things mounting up and really hampering our experience. I wouldn’t stay here again, it wasn’t great and we didn’t really feel comfortable.
    Reviewed February 02, 2019
    9.2
    Exceptional
    corinne from Australia
    Couple
    Classic Room
    Stayed 1 night in January 2019
    Exceptional”
    The staff were really friendly, helpful and spoke great English. The breakfast was great, bed was super comfy and the room was clean. Good location, although some rickshaw and taxi drivers didn't know how to find it - but if you have mobile data you can always direct them with google maps.
    Reviewed January 19, 2019
    10.0
    Exceptional
    Chia-ying from Taiwan
    Group
    Premium Room
    Stayed 2 nights in January 2019
    Great hotel, Nice staff”
    Nice and clean room. Nice staff. I like the bathtub. The breakfast is delicious too.
    Reviewed January 25, 2019
    9.6
    Exceptional
    Fazleali from Mauritius
    Group
    Premium Twin
    Stayed 3 nights in August 2018
    Big room and friendly staff”
    This hotel is well located for shopping and food. The thing that I like most is their staff- friendly and helpful - from the receptionist to the helper, they are always smiling and respectful. I also enjoy the breakfast (buffet) - nice variety. With smile, you are served. The hotel is also near link road - a good place for shopping. Also easy to catch taxi or rickshaw. I would definitely recommend my friend or potential travellers.
    Reviewed August 26, 2018
    6.4
    Good
    Fabio from Italy
    Solo traveler
    Classic Room
    Stayed 1 night in January 2019
    not so good”
    I've benn here only one night. The hotel is quite old and rooms are not so good as in photos. Breakfast is not so various, mainly indian dishes. Good position to go for a walk in Bandra.
    Reviewed January 26, 2019
    3.2
    Nadiah from Malaysia
    Business traveler
    Premium Twin
    Stayed 3 nights in March 2018
    Bad experience”
    The hotel not so clean and the surrounding
    Reviewed January 24, 2019
    3.2
    YOGENDER from India
    Couple
    Classic Room
    Stayed 1 night in February 2019
    Acceptable”
    Horrible experience. First room was very smelly with lot of mosquitoes. There was no hot water in the bathroom.inspite of giving repeated complaints also there was no hot water. No value for money.
    Reviewed February 04, 2019
    9.2
    Exceptional
    Sudhir
    Couple
    Premium Room
    Stayed 2 nights in December 2018
    Excellent”
    Our experience is beyond compare. In Mumbai, we did not expect such a hospitality Very cordial staff right at the entrance to room service,Cleanliness and good food are the bonus We would definetely visit on any future opportunity Thank you
    Reviewed December 29, 2018
    9.6
    Exceptional
    Rati from Canada
    Couple
    Classic Room
    Stayed 3 nights in December 2018
    Great hotel”
    We thoroughly enjoyed our stay at this hotel. Booked it based on the area I was looking to stay at and trip advisor reviews. I cannot find a single fault with this hotel hence have given it five stars. There was always plenty of free bottled water in the room which is a real benefit if you are a foreigner. The service was exceptional all the way from the managers to front desk staff to the kitchen staff to the car driver Bhim Singh to the security gate guard. They have an excellent restaurant we tried all meals and they cater to your personal tastes and likes which is rare.
    Reviewed December 28, 2018
    10.0
    Exceptional
    Raj from United States
    Family with teens
    Luxury Room
    Stayed 9 nights in November 2018
    Exceptional staff and stay.”
    We booked this hotel for 10 days, due to its locality to nearest clothing stores in Santa Cruz and Bandra. I was overwhelmed with the hospitality that was provided by each staff member.s, especially Mora, Deepak, Nelson and many others. The food quality was outstanding and very reasonable. I definitely recommend this hotel and the service that was provided. Will be back!!
    Reviewed November 29, 2018
    10.0
    Exceptional
    Amit from India
    Solo traveler
    Classic Room
    Stayed 10 nights in November 2018
    Best helpfull receptionist like Pradeep and Alam”
    It was my second time that i chosen the oriental residency. It is the best place to stay. All people are so kind. The receptionist Pradeep and Alam was so helpful. There was also a steward( in learning) Who helped me with finding airtal shop for simcard. And the housekeeping make Every day my room so good clean. Thanks to all of You. And the persons Who gives negative comments here about the hotel i think they are just disturbed. I visit all sort of 5 star hotels But this one is 3/4 star But is very clean and the rooms are not less like a room of a 5 Star hotel. I advice anyone to choose this hotel . Its hygienic hotel. The aircondition works soo good. The WiFi was also good, Only when You are in the toilet there is the WiFi not so good, but in whole the room is WiFi excellent.. You can 24 hours order your food, That was soo good. Best service ever. I Will come always in your hotel when i am in Mumbai. I Will miss all of You. Thanks for your warm Welcome.
    Reviewed November 12, 2018
    8.0
    Excellent
    Alexandrina from Oman
    Couple
    Premium Room
    Stayed 4 nights in July 2018
    Excellent location near Link Road, Bandra”
    Overall it was a good stay. Its excellent for a short stay. If you plan to stay more than 3-4 days room is quiet small, cupboard small and shower facilities small. Also, we had a small issue with our bed sheets cleanliness but at request they changed them for us again. Breakfast was good, only indian cuisine but not a problem for us as we love indian food . I do recommend for short stays.
    Reviewed July 09, 2018
    8.8
    Excellent
    Fuaud from United States
    Solo traveler
    Classic Room
    Stayed 2 nights in February 2018
    Quality and Affordable Property”
    Pros: Clean room (including bathroom), relatively good location within Bandra (you can walk or take a cab/tuk tuk to a few nice cafes, restaurants and Anytime Fitness gym within the area BUT if you want to go to South Mumbai it’s about an hour in traffic so make that visit a day trip), restaurant is decent (had lunch there when I arrived) and for the most part staff is good (except they do suffer from what I call “professional unhelpfulness” in that they’ll try to assist you in the nicest possible way but ultimately it doesn’t help you other than make you annoyed. Con: I booked a one-day driver from the hotel to take me around the city but that person was delayed and then canceled on me. The hotel offered their car and another driver but it wasn’t the best experience (he wouldn’t always stop at certain locations and didn’t know a few places I wanted to go).
    Reviewed February 25, 2018
    4.0
    D from United States
    Couple
    Classic Room
    Stayed 2 nights in January 2019
    Deceptive, disappointing, overpriced”
    From the photos and facade of the place and the "3 star" rating you would think it was a newer hotel but the rooms look like they haven't been updated since the 80's. And it seems like nothing has been fixed since the 80's either. The first night there we arrived in the middle of the night after a long flight and spent the night smelling an awful odor emanating from the bathroom. The shower handle doesn't work; you lift it up and water comes out and then it falls back down and stops. So we showered with one hand holding the handle up. The hot water only lasted about a minute anyway. We addressed this with the staff the next day and they were at least nice enough to "upgrade" us to another room. So we got there late on the 2nd night to the "premium" room, 2 doors down and about a square meter bigger. Fortunately we didn't have to deal with the prior smell, but the shower handle still didn't work and there were even towels with stains on them. Stayed in $15 hostels that were better.
    Reviewed January 10, 2019
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    • Very good location
    • Basilica of Mount Mary Bandra
    • Khar Railway Station is within 0.45 km