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The Oriental Residency Hotel
The Oriental Residency Hotel
The Oriental Residency Hotel
The Oriental Residency Hotel
The Oriental Residency Hotel
The Oriental Residency Hotel
The Oriental Residency Hotel

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7.6

Very good

648 reviews

648 reviews

Breakfast33
Housekeeping29
Food & Dining13
See map

8.1

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
Shree Gayatri Temple

210 m

Satguru's Arts

340 m

Bandra Linking Road

420 m

National College

460 m

Dandeshwar Mandir

490 m

Popular landmarks
Juhu Beach

1.8 km

Bandra-Worli Sea Link

4.6 km

Shree Siddhivinayak

5.7 km

Sri Sri Radha Gopinath Temple

12.6 km

Chhatrapati Shivaji Terminus

14.8 km

Closest landmarks
Link Square Mall

530 m

St Teresa Church

600 m

Painted Rhythm Art Gallery

600 m

Escobar

610 m

Shree Ramakrishna Math, Khar

640 m

The Oriental Residency Hotel

P.D. Hinduja Marg Off SV Road, Khar (West), Khar, Mumbai, India, 400052 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Khar part of Mumbai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gateway of India. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

420 meters to public transportation

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent food & dining

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Pets allowed

Shuttle service

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Mumbai every 2 minutes on Agoda.com
Value for money7.3
Distance to city center5 km
Location rating8.1
Nearest airportChhatrapati Shivaji Maharaj International Airport (BOM)
Distance to airport3.9 km

Rooms available at The Oriental Residency Hotel

Premium Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Premium Garden View Room
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Luxury Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Classic Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premium Twin
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Twin Room
...
  • Room size: 28 m²/301 ft²
  • 2 single beds
Enter dates to see prices
Deluxe Double Room with Terrace
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Premium Room, Smoking, Terrace
...
  • Room size: 33 m²/355 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Apartment, 3 Bedrooms
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Oriental Residency Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Oriental Residency Hotel?

A stay at The Oriental Residency Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Oriental Residency Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Mumbai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Oriental Residency Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at The Oriental Residency Hotel. Full american breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 350 INR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Oriental Residency Hotel?

The Oriental Residency Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at The Oriental Residency Hotel?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as private events and engagements can be hosted at The Oriental Residency Hotel. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, in-house planning and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at The Oriental Residency Hotel?

On-site venues and convenient event services make The Oriental Residency Hotel an ideal choice for hosting events such as corporate events and meetings. The 2 venues can accommodate up to 200 people. Audio-visual equipment is available to help your business event or meeting a successful one.

What is the smoking policy at The Oriental Residency Hotel?

The Oriental Residency Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Oriental Residency Hotel?

The closest train, metro, or bus station to The Oriental Residency Hotel is Khar Road, 420 m away.

What restaurants are nearby The Oriental Residency Hotel?

The Oriental Residency Hotel’s neighborhood is Khar which includes popular restaurants such as Rajasthan Restaurant, The Mumbai Kitchen and Amritsar Da Dhaba.

What popular shopping places are close to The Oriental Residency Hotel?

The Oriental Residency Hotel is located in Khar area which features shopping places such as Satguru's Arts, Painted Rhythm Art Gallery and Global Desi.

What are popular attractions near The Oriental Residency Hotel?

The Oriental Residency Hotel’s location in the Khar neighborhood makes it close to famous attractions including Shree Gayatri Temple, Bandra Linking Road and Dandeshwar Mandir.

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See map

Explore the neighborhood

What people love about The Oriental Residency Hotel

  • 8.8

    Excellent
    Staff 

    "Staffs were courteous ."

    Biswajit

    |

    June 13, 2022

  • 7.6

    Very good

    "Decent place to stay in and around Bandra for 1 or 2 nights."

    Manoj

    |

    May 26, 2022

  • 9.2

    Exceptional
    Location

    "Best location"

    salim

    |

    May 20, 2022

Property ranking|Compared to 1,475 Mumbai properties
See all rankings
Service score
8/10
Room comfort score
7.2/10
Location score
8.1/10
Value for money score
7.3/10
Better than
95
%
of Mumbai properties
Better than
95
%
of Mumbai properties
Better than
93
%
of Mumbai properties
Better than
91
%
of Mumbai properties
Overall rating:

7.6

Very good
648 reviews
Cleanliness
7.5
Facilities
7.0
Location
8.1
Read all reviews >
What travelers say they love:
Small rooms, but this hotel is very conveniently located.
Jennifer from India
Solo traveler
More about The Oriental Residency Hotel

More about The Oriental Residency Hotel

The Oriental Residency Hotel

Wake up to a magical day and enjoy all that Mumbai offers with a stay at The Oriental Residency Hotel.
The range of services provided by The Oriental Residency Hotel ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Mumbai. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at The Oriental Residency Hotel are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with bottled water, a coffee or tea maker and mini bar in some rooms.
The Oriental Residency Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Your mornings at The Oriental Residency Hotel begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
The Oriental Residency Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Take some time to explore Mumbai. Your exploration of the surroundings of The Oriental Residency Hotel begins with a visit to Marine Drive, located only 14.9 km away from the hotel. One of the city's most iconic and famous buildings is Chhatrapati Shivaji Terminus, located 14.7 km away.


Reasons to stay here

This hotel's food and dining score higher than 97% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 95% of accommodations in the city.
This hotel stands out for its staff and service, scoring higher than 94% of the city's accommodation.

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Amenities and facilities
Very good
Facilities

7

Most talked about facilities

Breakfast

43 mentions

Housekeeping

25 mentions

Food & Dining

16 mentions

Internet

7 mentions

Languages spoken

  • English
  • Hindi

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Breakfast [free]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Dry cleaning
  • Elevator
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Blackout curtains
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Toiletries
  • Wi-Fi [for a fee]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Soul Restaurant & Bar

  • Cuisine: Asian, Indian, International
  • Menu: Buffet
Location
P.D. Hinduja Marg Off SV Road, Khar (West), Khar, Mumbai, India, 400052
Excellent
Location

8.1

Airports

  • Chhatrapati Shivaji Maharaj International Airport (BOM)
    3.9 km 20 min drive
  • Pune Airport (PNQ)
    125.3 km 3.4 hour drive

Public transportation

  • Khar Road
    420 m
  • Khar Railway Station
    450 m

Hospital or clinic

  • Shroff Eye Hospital & Lasik Centre
    790 m

Shopping

  • High Street Phoenix
    8.3 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Juhu Beach
    1.8 km
  • Bandra-Worli Sea Link
    4.6 km
  • Shree Siddhivinayak
    5.7 km
  • Sri Sri Radha Gopinath Temple
    12.6 km
  • Chhatrapati Shivaji Terminus
    14.8 km
  • Marine Drive
    15.0 km
  • Elephanta Caves
    15.3 km
  • Nariman Point
    15.9 km
  • Gateway of India
    16.2 km
  • Colaba
    18.1 km

Nearby landmarks

  • Shree Gayatri Temple
    210 m
  • Satguru's Arts
    340 m
  • Bandra Linking Road
    420 m
  • Khar Road
    420 m
  • Khar Railway Station
    450 m
  • National College
    460 m
  • Dandeshwar Mandir
    490 m
  • Link Square Mall
    530 m
  • St Teresa Church
    600 m
  • Painted Rhythm Art Gallery
    600 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee830 INR
  • Distance from city center5 km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)350 INR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 44
  • Room voltage240
  • Year property opened2009
  • Most recent renovation2015
Property announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of The Oriental Residency Hotel from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.5
Facilities7.0
Location8.1
Room comfort and quality7.2
Service8.0
Value for money7.3
High score for Mumbai
Rating
9+ Exceptional (78)
8-9 Excellent (63)
7-8 Very Good (97)
6-7 Good (43)
<6 Below Expectation (68)
Time of the year
Mar - May (83)
Jun - Aug (50)
Sep - Nov (93)
Dec - Feb (123)
All guests (648)
All room types
All languages

Show reviews that mention 

Showing 349 verified guest comments
12345
9.3
Exceptional
aden from United Kingdom
Couple
Premium Room
Stayed 6 nights in February 2016

AS GOOD AS I HAVE FOUND IN INDIA!”

The staff were really willing to help and to learn, the bed was really comfortable and the location is great.

The Oriental Residency is a genuinely great Hotel if you want to be in the Bandra / Khar area and dont have an endless budget. We stayed here for 6 nights and would not hesitate to stay here again next time we are in Bombay. The staff did everything they could to make our stay a good one. The kitchen team were great, the reception was professionally (if sometimes inadequately) staffed and we were pleased with almost every aspect of our stay. I say almost because there are a couple of comments that do need to be made. The first is that the hotel obviously relies on the 6th floor banquet room for much of its income. That is fine but the noise is relentless and a total nightmare for westerners not used to quite so much noise in hotels. The best advice I can offer is to take a room on a lower floor and as far from the lift / elevator as possible. Room numbers around 6,7,8 should be okay, but the higher your floor, the worse it will be. Next, dont rely too heavily on the hotel shuttle to the airport. It might not turn up when you need it so plan at least an hour before you really need it to give them a chance to find the absent driver or to book an alternate taxi. Apart from these two issues, the rest is fine. That said if you have grown up staying in Marriott, Hilton or Sheraton hotels you will find it inadequate, but this is India and this hotel is just fine.

Reviewed February 12, 2016

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10.0
Exceptional
Amit from India
Solo traveler
Classic Room
Stayed 10 nights in November 2018

Best helpfull receptionist like Pradeep and Alam”

It was my second time that i chosen the oriental residency. It is the best place to stay. All people are so kind. The receptionist Pradeep and Alam was so helpful. There was also a steward( in learning) Who helped me with finding airtal shop for simcard. And the housekeeping make Every day my room so good clean. Thanks to all of You. And the persons Who gives negative comments here about the hotel i think they are just disturbed. I visit all sort of 5 star hotels But this one is 3/4 star But is very clean and the rooms are not less like a room of a 5 Star hotel. I advice anyone to choose this hotel . Its hygienic hotel. The aircondition works soo good. The WiFi was also good, Only when You are in the toilet there is the WiFi not so good, but in whole the room is WiFi excellent.. You can 24 hours order your food, That was soo good. Best service ever. I Will come always in your hotel when i am in Mumbai. I Will miss all of You. Thanks for your warm Welcome.

Reviewed November 12, 2018

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8.0
Excellent
Shaun from United States
Solo traveler
Classic Room
Stayed 4 nights in November 2013

Great option away from South Mumbai”

Price, cleanliness, friendly staff

My first time to India, I stayed at the Trident, a classic "Western" hotel in South Mumbai. I wanted to try something different this time, something more "local", so decided on The Oriental Residency. The hotel is great in the things that matter most to me - the room and bathroom were clean and tidy, the air conditioning worked great, the staff were friendly and accommodating, and the wireless worked well (fast enough for eMail, browsing, but not for streaming video). The neighbourhood is typical Mumbai, bustling and crowded, but the hotel is tucked on a relatively quiet place on a cross street. It's a short walk to Khar Road station and a Rs 10, 30-minute ride to Churchgate. I loved "commuting" and getting more of the local feel of the city. If you want the luxury of the Trident/Taj, this isn't the place for you. But if you want a good, clean, comfortable hotel for a more local experience, and at a great price, it's the perfect spot.

Reviewed November 24, 2013

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9.6
Exceptional
Lynn from United Kingdom
Couple
Premium Twin
Stayed 1 night in October 2019

Exceeded expectations both staff and hotel”

The staff were so friendly and helpful and couldn't do enough for you. Thank you to Mr Christopher and Deepak for organising our Mumbai tour with our excellent driver and guide Bhim. Hotel in perfect location for shops and restaurants but area not too loud or busy. Thanks to the smiling security gentlemen Ganesh and Deepak for sharing a few laughs. So glad we chose the Oriental residency hotel.

Reviewed November 01, 2019

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9.3
Exceptional
Zoran from Slovenia
Solo traveler
Classic Room
Stayed 1 night in March 2013

Perfect hotel!”

Great breakfast, nice and clean room, airport pick-up!

My stay in The Oriental Residency Hotel in Mumbai was superb. Airport pick-up service was on time. The restarurant in hotel was superb! I had the best breakfast and diner, the stuff was really friendly and helpful. The location is close to the airport.

Reviewed March 13, 2013

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9.0
Exceptional
Minesh from United Kingdom
Couple
Stayed 3 nights in March 2010

Great hotel especially service”

Good location. Clean rooms. Excellent service. Food was fantastic. Friendly staff
Taxis were expensive and many times you had to work directly with the driver to get a fair price.

A great hotel for the price and nicely located in Khar West. Its about a 30-40 mins drive to south Mumbai but this is fine as there are plenty of shops, bars and resto around the hotel area. The breakfast was great and a decent variety. The staff are very friendly and helpful. The rooms are clean, modern and very inviting. I would stay here again for sure.

Reviewed April 12, 2010

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10.0
Exceptional
Amit from India
Solo traveler
Premium Twin
Stayed 1 night in March 2018

Perfect location/room and staff etc”

The hotel is like a 5 stars hotel. Very close to linking road Bandra 3 minutes walking alle Shops max Donald and Kfc also so near. Hotel staf en Personal very helpfull. I read Some people write here that the room is small and noise from outside comes in the room and he cant sleep. Well I think the person who write that had is very old fashioned en irritated. He can than go for expensive hotel. Believe ne the hotel is just perfect, You here noise but is just normally. You are in mumbai so If You dont want voices dont go to mumbai. I am always take 5 star hotels But this 4 star hotel was perfect. Room clean, toilet cleans and all just Perfect. And the room price was also perfect. My. I stayed ik room 502. I Will Thanks all of You Who helped me and sure the room cleaners who cleaned every day my room. If I come ever back. I take this same hotel. It was just perfect. Oh Yes the food of the hotel is also good and the restaurant is 24 hours open. I orders every night. It was so yammy.

Reviewed March 11, 2018

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10.0
Exceptional
Jaya from Mauritius
Group
Luxury Room
Stayed 10 nights in November 2011

Nice hotel with welcoming and friendly staff”

Excellent Customer Service and food

i had a very nice experience during my 10 day stay at oriental residency hotel. welcoming and friendly hotel staffs and hotel manager. excellent food in the restaurant. clean rooms and good customer service. airport pickups and dropping off services is very efficient. thanks for making our stay memorable! much appreciated the services provided by the hotel!

Reviewed December 19, 2011

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8.3
Excellent
Sital from United Kingdom
Couple
Stayed 3 nights in August 2013

Value for money”

Great staff and a great price

Staff were very welcoming, room service staff were especially great at addressing requests. The hotel is well located but you need to let taxi drivers know its next to Khar telephone exchange else they won't find it! We had a problem with a very smelly toilet in our first room and the room service staff addressed this asap and followed up. We were then offered a room change as soon as one became available. Both rooms faced the main road and with it being central Mumbai there was a lot of outside noise from taxis etc but it wasn't a major problem as we expected this having read other reviews. Well worth the price.

Reviewed August 22, 2013

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8.7
Excellent
Mrs.Topati from India
Family with young children
Stayed 3 nights in August 2013

Soulfull experience. ”

The food , the location , the service

The hotel is typically a business hotel but families can have a pleasant stay as the shopping joints are just 3 min away on the linking road . The restaurant soul would have a special mention as the food was ecstatic . The two chefs are doin a great job , the indian , oriental as well as pot dishes were worth tasting . A special mention about the rooms , they are clean with very comfy beds but needs a little more decor and maintainance . All together a very sound service and we enjoyed our stay in oriental residency .

Reviewed September 12, 2013

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8.0
Excellent
Rajiv from New Zealand
Family with teens
Classic Room
Stayed 6 nights in October 2016

1 week in Bandra - Mother and Son from New Zealand.”

Overall the location is excellent between linking road and SV road in bandra, a good area of Mumbai with plenty of shopping, public transport and eating options. The hotels restaurant - SOUL is great value for money with a 3 course meal in indian food costing around 1100-1200 rupees for two people - considering it is a hotel restaurant. The buffet breakfast was average at best but had all your regular needs. Being from NZ and used to english breakfasts, I was disappointed to find most of the breakfast options were indian food, however you can get cereal, pancakes, fruit juices and eggs/toast. As for the rooms, I was a little disappointed at first as they are very average and dated. They have all the amenities you need, good AC, the bathroom was passable but not great. The beds were clean and fine but not luxurious and the sheets felt old. Overall an average hotel for an ok price, has all the essentials, good service, the strength of the hotel is probably it's central location.

Reviewed October 09, 2016

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9.3
Exceptional
Alan from Australia
Couple
Luxury Room
Stayed 4 nights in January 2014

Great place to stay in mumbai”

Comfortable bed great staff breakfast was good

Booked in for four days stayed 7 days a little expensive but Mumbai is is expensive so was value for money . The staff were fantastic every little query was answered and fixed quickly. Smiles and attention from all staff couldn't have been more helpful. The breakfast buffet suits plain tastes through to indian food lovers. The beds are king size and soft. We changed rooms and found all were spacious and clean, bathroom comes with full range of consumables and great hot water and pressure. Hotel is in a quiet area only 100mtrs to main road and shops it's central mumbai. Everyone says stay at Colaba but after visiting there you only need to see it once with a tour and we found staying out of the hectic area easy to day trip elsewhere. They have a free airport transfer? Others have said it was hard to find but they have a new sign out front. We would stay at this hotel again.

Reviewed February 01, 2014

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8.8
Excellent
David from India
Couple
Classic Room
Stayed 2 nights in April 2018

A comfortable no nonsense place to stay ”

When we selected this place on Agoda, we were not sure of what to expect, but after our stay we can confidently claim that this is one of the best places to stay when you are traveling as a couple for a short trip. While our check in was at 2pm they were gracious enough to accommodate an early check in, they also accommodated our request for an extension till 6PM (which was paid of course), they made the whole process stress free. The rooms are what you would expect at a business hotel and the standard room was quite comfortable. The hotel is located at a comfortable distance from both Khar and Bandra stations so sightseeing is easy. They have a decent breakfast spread and Mr. Nelson and team go the extra length to accommodate all your requests, they even prepared items which were not a part of the breakfast menu. The security folks are very helpful and give good tips on travel mode and shopping areas. Linking and hill road are at walking distance so your shopping is sorted.

Reviewed April 25, 2018

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7.7
Very good
Sunil from India
Business traveler
Premium Room
Stayed 2 nights in February 2013

Clean room, great service”

Very clean room, super fast service, centrally located

mumbai is one city that can charm you and put you off at the same time...for a business traveller who doesn't want to spend too much money on five stars there isn't a great mid range chain in andheri/ khar area... frankly, i wasn't expecting much from the hotel but was pleasantly surprised on some fronts. the room is small( i don't anyway expect bigger rooms in mumbai) but very neat and clean and so is bathroom, bed is very comfortable, airport pickup provided, limited but nice breakfast. the service is among the fastest and the best that i have ever witnessed..... this is what a business traveller needs, so i would say it exceeded my expectations. if i plan to stay in khar area again, i will surely consider this one again...

Reviewed February 18, 2013

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10.0
Exceptional
John from United Kingdom
Couple
Classic Room
Stayed 4 nights in September 2015

A Pearl amid the squalor of Mumbai”

Good food, welcoming staff, bright comfortable rooms

The road in which this hotel is situated is squalid in the extreme, our hearts sank. But once inside, the hotel is clean, bright and very welcoming. Our room was comfortable, bright and had tea making facilities. Comfortable bed and excellent bathroom. The Soul Café was excellent. Brilliant staff and tasty food. The prices were reasonable. The reception staff went out of their way to get us train tickets to Pune, for which we were very grateful. This is a good place to stay in Mumbai, but you cannot walk in the streets there.

Reviewed October 14, 2015

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10.0
Exceptional
Gurjeet from Malaysia
Group
Premium Twin
Stayed 4 nights in December 2019

Great Stay”

Worth every penny! My family and I had a great stay in this hotel. Would definitely recommend to everyone who intend to visit Mumbai. Location is very strategic and safe for ladies travelling alone. From security to receptionist and the manager, everyone was very friendly & helpful. The breakfast was scrumptious, we look forward to every morning. We had a birthday dinner in the hotel and received a complimentary dessert from hotel management. Special thanks to Mr. Nelson & Mr .Christoper for the hospitality.

Reviewed December 12, 2019

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8.7
Excellent
Santana from Germany
Couple
Premium Room
Stayed 3 nights in March 2015

Perfect start for our india tripp”

Restaurant, great stuff, clean rooms

We enjoyed our stay in the Oriental Residency. The stuff was very friendly and attentiv. Manager and stuff made us feel very welcome. Clean rooms and very comfortable beds. breakfast tasted good. We were very surprised by the restaurant. Good value for many and excellent quality. This was a perfect start for our india trip.

Reviewed March 09, 2015

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9.2
Exceptional
NANDINI from India
Business traveler
Premium Twin
Stayed 5 nights in January 2019

Exceptional”

The food was delicious and the staff was very gracious. I wish The Oriental Residency Hotel would move to Colaba near the Gateway of India. That would be the icing on the cake.

Reviewed February 22, 2019

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10.0
Exceptional
Raj from United States
Family with teens
Luxury Room
Stayed 9 nights in November 2018

Exceptional staff and stay.”

We booked this hotel for 10 days, due to its locality to nearest clothing stores in Santa Cruz and Bandra. I was overwhelmed with the hospitality that was provided by each staff member.s, especially Mora, Deepak, Nelson and many others. The food quality was outstanding and very reasonable. I definitely recommend this hotel and the service that was provided. Will be back!!

Reviewed November 29, 2018

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8.8
Excellent
Fuaud from United States
Solo traveler
Classic Room
Stayed 2 nights in February 2018

Quality and Affordable Property”

Pros: Clean room (including bathroom), relatively good location within Bandra (you can walk or take a cab/tuk tuk to a few nice cafes, restaurants and Anytime Fitness gym within the area BUT if you want to go to South Mumbai it’s about an hour in traffic so make that visit a day trip), restaurant is decent (had lunch there when I arrived) and for the most part staff is good (except they do suffer from what I call “professional unhelpfulness” in that they’ll try to assist you in the nicest possible way but ultimately it doesn’t help you other than make you annoyed. Con: I booked a one-day driver from the hotel to take me around the city but that person was delayed and then canceled on me. The hotel offered their car and another driver but it wasn’t the best experience (he wouldn’t always stop at certain locations and didn’t know a few places I wanted to go).

Reviewed February 25, 2018

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