The Palace Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu

No 1 Jalan Tangki Karamunsing Locked Bag78, Central Business District, Kota Kinabalu, Malaysia,
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Standard No Window - Guestroom The Palace Hotel Kota Kinabalu
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    Lobby The Palace Hotel Kota Kinabalu
    Lobby The Palace Hotel Kota Kinabalu
    Swimming pool [outdoor] The Palace Hotel Kota Kinabalu
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     The Palace Hotel Kota Kinabalu

    The Palace Hotel Kota Kinabalu Reviews

    7.5
    Very good
    /10
    (1525 reviews)See what guests said
    8.4
    Excellent

    "Pros: staff are very friendly."

    Siew H.

    -

    January 12, 2019

    7.8
    Very good cleanliness
    Recommended by 92% of guests

    Things you’ll love about The Palace Hotel Kota Kinabalu

    • 910 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    9 travelers are looking at this property right nowBook now before it's too late!
    Very good
    Location
    7.1
    See map
    Very good location - 240 meters from city center
    Nearby
    Popular
  • Istana340 m
  • Sabah Tourism Promotion Corporation410 m
  • Golden Screen Cinemas450 m
  • Asia City Complex470 m
  • Police HQ480 m
  • Star City Mall500 m
  • KK Times Square540 m
  • Cathay Ciniplex560 m
  • Consulate of Indonesia620 m
  • Tourism Malaysia650 m
  • Value for money7.7
    Location rating7.1
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport4.3 km

    Rooms available at The Palace Hotel Kota Kinabalu

    7.6
    Very good
    Room comfort & quality
    Deluxe
    Deluxe
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
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    Standard No Window
    Standard No Window
    ...
    • Room size: 26 m²/280 ft²
    • No Windows view
    • 2 single beds
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    Superior Twin
    Superior Twin
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds
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    Superior With Wifi
    Superior With Wifi
    ...
    • Room size: 26 m²/280 ft²
    • City view
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    Suite
    Suite
    ...
    • Room size: 67 m²/721 ft²
    • Mountain view
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    Superior King
    Superior King
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Twin/Double Room
    Twin/Double Room
    ...
    • Shower
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    DELUXE+BENEFIT
    DELUXE+BENEFIT
    ...
    • Shower
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    Standard (Windowless)
    Standard (Windowless)
    ...
    • Shower
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    Twin Standard-without Window
    Twin Standard-without Window
    ...
    • Shower
    Enter dates to see prices
    Have a question for The Palace Hotel Kota Kinabalu?

    What people love about The Palace Hotel Kota Kinabalu

    • 7.6
      Very good

      "Good value, breakfast is good."

      James

      |

      December 25, 2018

    • 8.4
      Excellent

      "Room was very clean and nice smell."

      siti H.

      |

      March 9, 2017

    • 10.0
      Exceptional

      "Buffet breakfast, friendly staff, great food selection, free karaoke room and buffet dinner at a low low cost."

      Sally

      |

      September 13, 2016

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    More about The Palace Hotel Kota Kinabalu

    More about The Palace Hotel Kota Kinabalu

    8.8
    Excellent

    "Clean room, Nice and helpful Staff"

    Keng

    |

    September 29, 2018

    An overview

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    What they offer

    8.8
    Excellent

    "The staff behind the reception desk were good they helped me..."

    NATASHA

    |

    July 5, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of The Palace Hotel Kota Kinabalu from real guests

    Agoda Reviews (1525)Booking.com Reviews (572)
    7.5
    /
    10
    Cleanliness7.8
    Facilities7.7
    Location7.1
    Room comfort and quality7.6
    Service7.7
    Value for money7.7
    Provided by verified guests of Agoda
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    All guests (1525)
    All room types

    Show reviews that mention 

    Showing 1264 verified guest comments
    12345
    8.4
    Excellent
    Siew from Malaysia
    Business traveler
    Standard No Window
    Stayed 3 nights in January 2019

    Comfort stay!! Good value of money!”

    Pros: staff are very friendly. First they welcome you with a free drink. Breakfast are good and wide variety. I couldnt finish taste all of them in a single morning. Despite this hotel is far from everywhere, but they provide you free shuttle bus with 4 rounds in a day to 3 main tourist attractions!!! Cons: wifi are poor in basement room. I only use my own data to surf internet. The shower need a longer time to be cool / warm.

    Reviewed January 12, 2019
    8.0
    Excellent
    Norfazila from Malaysia
    Family with young children
    Stayed 1 night in April 2018

    Location, staff, spacious room and cleanliness”

    Friendly staff and spacious room, the breakfast are good. Hotel is clean and quiet, surrounding by a lot of tree. Location is good for the traveler with the car, ample parking space. nice spacious gym facilities. Slow Internet access. Toilet was clean but there's no water hose for the toilet. Nice swimming pool my kid love it. will come back again.

    Reviewed April 20, 2018
    8.4
    Excellent
    Asst.Prof.Dr. from Thailand
    Business traveler
    Standard No Window
    Stayed 5 nights in September 2018

    90”

    The location of hotel is nice for quietly people, staff very helpful. However, room didn’t do proper clean, such as no changing bed sheet until inform at the front (I stayed there five days) the bathroom facilities was a bit low satisf.

    Reviewed September 19, 2018
    10.0
    Exceptional
    Editha from Malaysia
    Family with young children
    Standard No Window
    Stayed 4 nights in November 2017

    Location, staff and cleanliness”

    The management is really helpful and considerate. I booked for standard no window room but the room was unavailable when i checked in, so the management upgraded me to superior room with no extra charges.

    Reviewed November 16, 2017
    10.0
    Exceptional
    Joseph from Philippines
    Solo traveler
    Superior Twin
    Stayed 3 nights in September 2017

    Very good service!”

    The place is nice and quiet. The staff are kind. Breakfast buffet is really nice. Nasi Lemak is delicious!!! Will definitely book this hotel again. Use Uber when you want to travel around because taxis charge a minimum of 20 ringgit and they do not use the meter.

    Reviewed September 07, 2017
    9.6
    Exceptional
    Teck from Malaysia
    Business traveler
    Standard No Window
    Stayed 4 nights in June 2017

    Very nice hotel”

    Hotel is clean and quiet, surrounding by a lot of tree. This is a non smoking hotel. Location is good for the traveler with the car, a lot of hotel car park lot. Feel safer and Don't have to park at public parking. 5minutes walk to Karamusing Shopping mall. The room spacious and clean. The breakfast are good, a lot of choice. They change the menu everyday, don't feel boring. Only thing is no window for my room, but no complain with this kind of price.

    Reviewed June 28, 2017
    9.6
    Exceptional
    NATISYA from Malaysia
    Family with young children
    Deluxe
    Stayed 1 night in July 2016

    Good value for money”

    We had a great time spending our weekend here especially when the room was upgraded to a suite overlooking the lush greenery. Staff were very friendly & helpful and to top everything off, it's just a walking distant to the nearest shopping complex; Karamunsing.

    Reviewed November 08, 2016
    9.2
    Exceptional
    Matt from Australia
    Solo traveler
    Stayed 9 nights in October 2016

    Great all round stay”

    I stayed at Palace hotel for 9 nights, the 3x daily shuttle bus drop off and pick up at convenient locations. Location to the city is not too far, 15 minutes walk depending on where you want to go. My favourite thing about hotel was good choice of buffet breakfast, worth choosing this because there aren't many other choices in the area. Great staff, a man at the pool helped me find liquor shop. It was also great to see hotel environmental policy was highly regarded, and the hotel participates in many community events. The hotel grounds are quite spacious, with a nice garden but many mosquito however the hotel provided free insect repellent.

    Reviewed October 21, 2016
    8.4
    Excellent
    Justin from Malaysia
    Business traveler
    Stayed 2 nights in July 2016

    Great hotel. Fantastic staff. Value for money”

    The staff were very helpful & friendly. Interesting to find out that it is a Green Hotel! Loved the fact that is was a no smoking hotel. The rooms were fresh smelling & clean! Value for money & Great staff!! Will definitely recommend this hotel.

    Reviewed July 05, 2016
    8.0
    Excellent
    Min from Malaysia
    Business traveler
    Stayed 2 nights in May 2016

    Hidden gem, quiet and near the city ”

    Only downside is the aircond, it needs at least 30 mins to cool down the room. Food was very basic, they need to improve, generally tasteless. Otherwise good, bed was comfortable, for this very old hotel. Interior was good, I think they had refurbished the hotel. Will choose other hotel next time

    Reviewed May 28, 2016
    8.7
    Excellent
    Nadzirah from Malaysia
    Solo traveler
    Standard No Window
    Stayed 1 night in October 2015

    Friendly to solo traveller, and shopping trips”

    Eco friendly, excellent hospitality, location

    I actually stayed for 3 days, but paid for 1 day only, other 2 days was sponsored. This hotel is the best in term of location. It is 5 min walk to Karamunsing Shopping centre, and I just walk there to have my dinner and window shopping. There were several other shopping centre - they provide scheduled shuttle service, which I think was really really helpful, and the driver was also friendly. In term of hospitality, I'm really satisfied. Food - nice, nothing extraordinary but fine. They also have gym and swimming pool, yay! Cost? Definitely worth it. I booked it from Agoda so I got a good deal :)

    Reviewed November 22, 2015
    8.0
    Excellent
    Mary from Philippines
    Family with teens
    Stayed 1 night in July 2015

    Good place to stay”

    Clean, helpful staff

    We like to stay here when we have a stop in KK. It's a lot easier if you have your own transportation. Agoda had a promo and it didn't say that the rooms were in the basement with no windows! Otherwise, it was good.

    Reviewed October 21, 2015
    8.3
    Excellent
    Annie from Malaysia
    Solo traveler
    Standard No Window
    Stayed 1 night in August 2015

    Ideal for busy business traveller ”

    Room space, cleanliness, Jari-jari Spa(Massage)

    A pleasant one-night stay at KK. After a whole-day tiring training course, go for a traditional dusun massage at Jari-jari spa would be a great enjoyment and reduce stress and tiredness session. Definitely will recommend to friends and colleagues to stay here.

    Reviewed August 28, 2015
    8.0
    Excellent
    Ryan from United Kingdom
    Solo traveler
    Standard No Window
    Stayed 2 nights in September 2014

    Luxury hotel with great facilities”

    Nice rooms, great facilities, friendly staff

    I stayed at this hotel for 2 nights, i fancied a bit of luxury before i flew out. THE GOOD: The hotel is amazing to look at and doesn't disappoint on the inside either. Rooms were immaculate, although i stayed on the basement level which doesn't include WiFi. The TV had a great selection of channels, the room was very luxurious and spacious. Facilities were great, nice fitness centre and swimming pool. Location wasn't great for me, was a bit out of the way. There was a shopping mall nearby. Food was tasty with a good selection to choose from. Staff were always friendly, and check in/out was relatively painless. THE BAD: No WiFi on basement level rooms. Occasionally i got a smokey smell in my room which wasn't ideal. All in all, a great hotel for a bit of luxury..

    Reviewed May 20, 2015
    8.7
    Excellent
    Nora from Malaysia
    Couple
    Stayed 3 nights in December 2014

    Very relaxing stay except...”

    Ample free parkings, breakfast, wifi

    Everything was very good especially for the price you paid. Even the hotel staff was friendly except for that pool guy. He took 1 up & down look at us and gave us only 1 towel because he said that it's 'hotel policy' not to give out too many towels. Which was fine until we saw a foreign tourist couple got 1 each & another big family after us got 1 each as well. Please don't look down on us just because we're local tourists

    Reviewed December 27, 2014
    8.0
    Excellent
    vikki from Brunei Darussalam
    Family with young children
    Standard No Window
    Stayed 1 night in August 2014

    Comfort at a low cost!”

    price, safe parking and comfort

    This is our 5th stay in the palace hotel and we still love it! Room is clean and comfortable, staff are friendly, parking is safe... all these at a very reasonable cost! I appreciate the hotel's effort of going green. They even set up a small space for herb garden but it's a shame that the smell from the drain distracted us from enjoying this cosy garden. I booked the standard room with no window but there's actually a window just poor view. It's on the same level with the swimming pool so if your children like swimming, go for this room. the swimming pool is quite small with the depth of 1.4m. Can be quite hot in early afternoon. this is a hotel that we definitely will be back for our next trip to KK

    Reviewed August 11, 2014
    9.7
    Exceptional
    vikki from Brunei Darussalam
    Family with young children
    Stayed 1 night in March 2014

    Definitely will be back to Palace Hotel again! ”

    quiet surrounding, good value, spacious and comfortable room

    Palace hotel is my daughter's favourite hotel in KK because of its castle design making her feel like a princess. But this is not the only reason why it's our top choice to stay when visit KK. The room is spacious and clean. It has its own parking space. It's located in a quiet area yet not too far from the city if you have your own trnasport. Even if you are not driving, shuttle is available to major shopping places. The only Minus side is that the air cond is quite noisy. The breakfast has wide variety of international food. I am definitely coming back to this hotel during my next visit.

    Reviewed March 31, 2014
    8.0
    Excellent
    Zhang from Malaysia
    Couple
    Stayed 2 nights in October 2013

    Comfortable and enjoyable ”

    Shuttle Services to the city, Hopefully they would have more in the future, currently only 3 or was it 4 a day... Staff were very friendly and helpful.. Nature's walk at the hotel was adventurous

    It was comfortable and alright, although it is a little far from the city, they do provide shuttle services to the city, the Taxis in Kota Kinabalu are pretty much ripped off.. They do not follow by the meter so prepare to spend some money on transportation if you stay at this hotel

    Reviewed November 01, 2013
    8.0
    Excellent
    masturah from Malaysia
    Family with young children
    Standard No Window
    Stayed 1 night in October 2013

    comfort, nice room & value for money”

    variety of breakfast menu & nice staff

    Stay at basement room but nice. Channel tv so clearly & almost all of astro channel available.great!! Variety of breakfast menu and nice staff. One of handsome staff nicely offer baby chair when he saw I'm holding my baby when I ate. But forgot his name. Realy love this best experience in this hotel

    Reviewed October 07, 2013
    9.3
    Exceptional
    Chun from Singapore
    Couple
    Stayed 1 night in August 2013

    Value for Money”

    Clean, Spacious and Cheap

    The room that was given to us was on level 2, which we have a big generator outside our window. It was kind of noisy, however it is still bearable to sleep with. The staff is prompt in respond and offering alternative when they can't meet our request. Overall, the place is good and staff is pleasant.

    Reviewed August 06, 2013
    12345
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    The Palace Hotel Kota Kinabalu
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    • Very good location
    • Night Market
    • South Bus Terminal is within 0.91 km