"Pros: staff are very friendly."
January 12, 2019
910 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||7.7|
|Nearest airport||Kota Kinabalu International Airport (BKI)|
|Distance to airport||4.3 km|
"Good value, breakfast is good."
December 25, 2018
"Room was very clean and nice smell."
March 9, 2017
"Buffet breakfast, friendly staff, great food selection, free karaoke room and buffet dinner at a low low cost."
September 13, 2016
The Palace Hotel Kota Kinabalu
Central Business District
Central Business District
Central Business District
Central Business District
"Clean room, Nice and helpful Staff"
September 29, 2018
The Palace Hotel Kota Kinabalu has been classified and awarded a 3-Leaf rating from the Green Hotel Classification Program as a Green Hotel that has taken significant steps to protect the environment. The Palace Hotel Kota Kinabalu is a modern, smoke-free, exquisitely designed accommodation standing on a hill, overlooking the hustle and bustle of the city on one side and serene mountains on the other. The Palace Hotel Kota Kinabalu is situated in the center of Kota Kinabalu, Sabah, and close to the state Royal Palace, shopping complex, 15 minutes from the international airport, and 10 minutes to the jetty. This colonial-styled hotel, located in the state of Sabah, is placed on a regal hill looking down upon Kota Kinabalu. Guests will find a variety of amazing natural recreation venues close by, such as nature treks and other outdoor adventures. The hotel itself maintains a majestic royal style that has colonial influences infused with an injection of Malaysian design concepts, creating an atmosphere that is unique and restive. The on-site dining options, Tangerine Restaurant and Glamorous Lounge, serve a multinational compilation of international cuisine as well as refreshing beverages. Whatever the reason for your stay, The Palace Hotel Kota Kinabalu will make your stay a good one.
"The staff behind the reception desk were good they helped me..."
July 5, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Comfort stay!! Good value of money!”
Pros: staff are very friendly. First they welcome you with a free drink. Breakfast are good and wide variety. I couldnt finish taste all of them in a single morning. Despite this hotel is far from everywhere, but they provide you free shuttle bus with 4 rounds in a day to 3 main tourist attractions!!! Cons: wifi are poor in basement room. I only use my own data to surf internet. The shower need a longer time to be cool / warm.
Location, staff, spacious room and cleanliness”
Friendly staff and spacious room, the breakfast are good. Hotel is clean and quiet, surrounding by a lot of tree. Location is good for the traveler with the car, ample parking space. nice spacious gym facilities. Slow Internet access. Toilet was clean but there's no water hose for the toilet. Nice swimming pool my kid love it. will come back again.
The location of hotel is nice for quietly people, staff very helpful. However, room didn’t do proper clean, such as no changing bed sheet until inform at the front (I stayed there five days) the bathroom facilities was a bit low satisf.
Location, staff and cleanliness”
The management is really helpful and considerate. I booked for standard no window room but the room was unavailable when i checked in, so the management upgraded me to superior room with no extra charges.
Very good service!”
The place is nice and quiet. The staff are kind. Breakfast buffet is really nice. Nasi Lemak is delicious!!! Will definitely book this hotel again. Use Uber when you want to travel around because taxis charge a minimum of 20 ringgit and they do not use the meter.
Very nice hotel”
Hotel is clean and quiet, surrounding by a lot of tree. This is a non smoking hotel. Location is good for the traveler with the car, a lot of hotel car park lot. Feel safer and Don't have to park at public parking. 5minutes walk to Karamusing Shopping mall. The room spacious and clean. The breakfast are good, a lot of choice. They change the menu everyday, don't feel boring. Only thing is no window for my room, but no complain with this kind of price.
Good value for money”
We had a great time spending our weekend here especially when the room was upgraded to a suite overlooking the lush greenery. Staff were very friendly & helpful and to top everything off, it's just a walking distant to the nearest shopping complex; Karamunsing.
Great all round stay”
I stayed at Palace hotel for 9 nights, the 3x daily shuttle bus drop off and pick up at convenient locations. Location to the city is not too far, 15 minutes walk depending on where you want to go. My favourite thing about hotel was good choice of buffet breakfast, worth choosing this because there aren't many other choices in the area. Great staff, a man at the pool helped me find liquor shop. It was also great to see hotel environmental policy was highly regarded, and the hotel participates in many community events. The hotel grounds are quite spacious, with a nice garden but many mosquito however the hotel provided free insect repellent.
Great hotel. Fantastic staff. Value for money”
The staff were very helpful & friendly. Interesting to find out that it is a Green Hotel! Loved the fact that is was a no smoking hotel. The rooms were fresh smelling & clean! Value for money & Great staff!! Will definitely recommend this hotel.
Hidden gem, quiet and near the city ”
Only downside is the aircond, it needs at least 30 mins to cool down the room. Food was very basic, they need to improve, generally tasteless. Otherwise good, bed was comfortable, for this very old hotel. Interior was good, I think they had refurbished the hotel. Will choose other hotel next time
Friendly to solo traveller, and shopping trips”
I actually stayed for 3 days, but paid for 1 day only, other 2 days was sponsored. This hotel is the best in term of location. It is 5 min walk to Karamunsing Shopping centre, and I just walk there to have my dinner and window shopping. There were several other shopping centre - they provide scheduled shuttle service, which I think was really really helpful, and the driver was also friendly. In term of hospitality, I'm really satisfied. Food - nice, nothing extraordinary but fine. They also have gym and swimming pool, yay! Cost? Definitely worth it. I booked it from Agoda so I got a good deal :)
Good place to stay”
We like to stay here when we have a stop in KK. It's a lot easier if you have your own transportation. Agoda had a promo and it didn't say that the rooms were in the basement with no windows! Otherwise, it was good.
Ideal for busy business traveller ”
A pleasant one-night stay at KK. After a whole-day tiring training course, go for a traditional dusun massage at Jari-jari spa would be a great enjoyment and reduce stress and tiredness session. Definitely will recommend to friends and colleagues to stay here.
Luxury hotel with great facilities”
I stayed at this hotel for 2 nights, i fancied a bit of luxury before i flew out. THE GOOD: The hotel is amazing to look at and doesn't disappoint on the inside either. Rooms were immaculate, although i stayed on the basement level which doesn't include WiFi. The TV had a great selection of channels, the room was very luxurious and spacious. Facilities were great, nice fitness centre and swimming pool. Location wasn't great for me, was a bit out of the way. There was a shopping mall nearby. Food was tasty with a good selection to choose from. Staff were always friendly, and check in/out was relatively painless. THE BAD: No WiFi on basement level rooms. Occasionally i got a smokey smell in my room which wasn't ideal. All in all, a great hotel for a bit of luxury..
Very relaxing stay except...”
Everything was very good especially for the price you paid. Even the hotel staff was friendly except for that pool guy. He took 1 up & down look at us and gave us only 1 towel because he said that it's 'hotel policy' not to give out too many towels. Which was fine until we saw a foreign tourist couple got 1 each & another big family after us got 1 each as well. Please don't look down on us just because we're local tourists
Comfort at a low cost!”
This is our 5th stay in the palace hotel and we still love it! Room is clean and comfortable, staff are friendly, parking is safe... all these at a very reasonable cost! I appreciate the hotel's effort of going green. They even set up a small space for herb garden but it's a shame that the smell from the drain distracted us from enjoying this cosy garden. I booked the standard room with no window but there's actually a window just poor view. It's on the same level with the swimming pool so if your children like swimming, go for this room. the swimming pool is quite small with the depth of 1.4m. Can be quite hot in early afternoon. this is a hotel that we definitely will be back for our next trip to KK
Definitely will be back to Palace Hotel again! ”
Palace hotel is my daughter's favourite hotel in KK because of its castle design making her feel like a princess. But this is not the only reason why it's our top choice to stay when visit KK. The room is spacious and clean. It has its own parking space. It's located in a quiet area yet not too far from the city if you have your own trnasport. Even if you are not driving, shuttle is available to major shopping places. The only Minus side is that the air cond is quite noisy. The breakfast has wide variety of international food. I am definitely coming back to this hotel during my next visit.
Comfortable and enjoyable ”
It was comfortable and alright, although it is a little far from the city, they do provide shuttle services to the city, the Taxis in Kota Kinabalu are pretty much ripped off.. They do not follow by the meter so prepare to spend some money on transportation if you stay at this hotel
comfort, nice room & value for money”
Stay at basement room but nice. Channel tv so clearly & almost all of astro channel available.great!! Variety of breakfast menu and nice staff. One of handsome staff nicely offer baby chair when he saw I'm holding my baby when I ate. But forgot his name. Realy love this best experience in this hotel
Value for Money”
The room that was given to us was on level 2, which we have a big generator outside our window. It was kind of noisy, however it is still bearable to sleep with. The staff is prompt in respond and offering alternative when they can't meet our request. Overall, the place is good and staff is pleasant.