The Pillowz Suites Midhills Genting Highlands
The Pillowz Suites Midhills Genting Highlands
The Pillowz Suites Midhills Genting Highlands
The Pillowz Suites Midhills Genting Highlands
The Pillowz Suites Midhills Genting Highlands
The Pillowz Suites Midhills Genting Highlands
The Pillowz Suites Midhills Genting Highlands

Removed from saved list

7.5

Very good

1,286 reviews

1,286 reviews

Housekeeping7
View5
Shops1
See map

6.8

Good

Location rating score

Parking
FREE
Popular landmarks
Masjid Yayasan Mohamed Noah 1.7 km
Genting Strawberry Leisure Farm 2.3 km
Chin Swee Caves Temple 2.9 km
Genting SkyWorlds Theme Park 3.9 km
Sky Avenue 4.2 km
Snow World 4.3 km
First World Plaza 4.3 km
Ripley's Believe It Or Not! 4.4 km
Gunung Bunga Buah 5.2 km
Skyway 7.1 km
Nearby landmarks
Upper Tanglir Fall 1.7 km
Awana Skyway 1.7 km
Masjid Yayasan Mohamed Noah 1.7 km
Genting Highlands Premium Outlets 1.8 km
Awana Genting Highland Golf & Country Resort 2.0 km
Gunung Rawang Mata Hari 2.1 km
Klinik Uni-Med (Gohtong Jaya) 2.1 km
Gohtong Sports Centre 2.3 km
Genting Strawberry Leisure Farm 2.3 km
Goh Tong Sports Centre 2.6 km
Entire apartment

The Pillowz Suites Midhills Genting Highlands

Gohtong Jaya, Genting Highlands, Malaysia - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Gohtong Jaya part of Genting Highlands, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Genting SkyWorlds Theme Park. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Check-in/out [express]

Blackout curtains

Bar

Garden

Fitness center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [outdoor]

Hot tub

BBQ facilities

Fitness center

This property is in high demand!

16 travelers have booked today.

Value for money7.2
Distance to city center14 km
Location rating6.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport38.8 km

Rooms available at The Pillowz Suites Midhills Genting Highlands

2-Bedroom Family Apartment with Balcony
...
  • Room size: 93 m²/1001 ft²
  • Outdoor view
  • 2 queen beds & 2 queen beds...
Enter dates to see prices
3-Bedroom Executive Apartment
...
  • Room size: 93 m²/1001 ft²
  • Mountain view
  • 1 queen bed & 2 queen beds ...
Enter dates to see prices
One-Bedroom Deluxe Apartment with Queen Bunk Bed & Balcony
...
  • Room size: 85 m²/915 ft²
  • Mountain view
  • 1 queen bed & 2 sofa beds a...
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2-Bedroom Premier Room
...
  • Room size: 85 m²/915 ft²
  • Outdoor view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Deluxe Family Suite
...
  • Room size: 55 m²/592 ft²
  • Outdoor view
  • 2 queen beds and 1 sofa bed
Enter dates to see prices
Two-Bedroom Executive Apartment
...
  • Room size: 85 m²/915 ft²
  • Outdoor view
  • 2 double beds & 2 sofa beds...
Enter dates to see prices
Two-Bedroom Executive Apartment with Balcony
...
  • Room size: 93 m²/1001 ft²
  • Non-smoking
  • 2 queen beds & 1 queen bed ...
Enter dates to see prices
Deluxe Suite Balcony
...
  • Room size: 55 m²/592 ft²
  • Outdoor view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Deluxe Family Studio Apartment with Balcony
...
  • Room size: 55 m²/592 ft²
  • 2 queen beds and 1 sofa bed
Enter dates to see prices
Deluxe Studio Apartment with Balcony
...
  • Room size: 55 m²/592 ft²
  • 1 queen bed and 1 sofa bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Pillowz Suites Midhills Genting Highlands?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to The Pillowz Suites Midhills Genting Highlands?

A stay at The Pillowz Suites Midhills Genting Highlands also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the apartment. For those who wish to drive their own cars, The Pillowz Suites Midhills Genting Highlands has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the apartment.

What are my dining options at The Pillowz Suites Midhills Genting Highlands?

The Pillowz Suites Midhills Genting Highlands features 3 on-site restaurants for your dining convenience. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at The Pillowz Suites Midhills Genting Highlands?

Small or intimate events like birthday parties and honeymoons can also be accomodated. Event decoration service is offered to help your event go smoothly.

What is the smoking policy at The Pillowz Suites Midhills Genting Highlands?

The Pillowz Suites Midhills Genting Highlands does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby The Pillowz Suites Midhills Genting Highlands?

The Pillowz Suites Midhills Genting Highlands is located in Gohtong Jaya, famous for good restaurants such as Coffee Bean & Tea Leaf, Chuan Kie Restaurant and Nam Heong Ipoh.

What popular shopping places are close to The Pillowz Suites Midhills Genting Highlands?

Shopping options in The Pillowz Suites Midhills Genting Highlands’s Gohtong Jaya neighborhood include Genting Highlands Premium Outlets.

What are popular attractions near The Pillowz Suites Midhills Genting Highlands?

The Pillowz Suites Midhills Genting Highlands is located in Gohtong Jaya area, which is famous for attractions such as Masjid Yayasan Mohamed Noah and Hindu Temple.

What popular natural sightseeing spots are close to The Pillowz Suites Midhills Genting Highlands?

The Pillowz Suites Midhills Genting Highlands is located within Gohtong Jaya, which makes it conveniently close to natural sights including Gunung Bunga Buah, Upper Tanglir Fall and Gunung Rawang Mata Hari.

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Explore the neighborhood

What people love about The Pillowz Suites Midhills Genting Highlands

  • 10

    Exceptional

    "Love the view from balcony especially at night with windy and cold weather !##may be owner can provide washer & dryer also it very useful for traveller like me...."

    NOEL

    |

    October 12, 2022

  • 10

    Exceptional
    Location

    "Nice place, near shop n good stuff"

    Md

    |

    October 4, 2022

  • 10

    Exceptional

    "Highly recomended"

    azmi

    |

    September 5, 2022

Property ranking|Compared to 708 Genting Highlands properties
See all rankings
Room size
80 sqm.
Cheapest price score
Couples review score
7.6/10
Service score
7.4/10
Bigger than
98
%
of Genting Highlands properties
Better than
96
%
of Genting Highlands properties
Better than
86
%
of Genting Highlands properties
Better than
73
%
of Genting Highlands properties
Overall rating:

7.5

Very good
1,286 reviews
Cleanliness
7.2
Facilities
7.3
Location
6.8
Read all reviews >
What travelers say they love:
Nice apartment with nice view.
Chloe from Malaysia
Family with older children
More about The Pillowz Suites Midhills Genting Highlands

More about The Pillowz Suites Midhills Genting Highlands

The Pillowz Suites Midhills Genting Highlands

Whatever your reason for visiting Genting Highlands, The Pillowz Suites Midhills Genting Highlands is the perfect venue for an exhilarating and exciting break away. Your vacation just took an exciting turn at The Pillowz Suites Midhills Genting Highlands -- only 3.8 km from the popular Genting SkyWorlds Theme Park and perfect for thrill-seekers!
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by The Pillowz Suites Midhills Genting Highlands. Your explorations of Genting Highlands can be assisted with the shuttle services available here. Parking is provided free of charge for guests. The helpful staff at the front desk can assist you with services including express check-in or check-out.
The apartment is entirely non-smoking.
Rooms at The Pillowz Suites Midhills Genting Highlands are designed with the guest in mind. To enhance your stay, some rooms at the apartment come with linen service and blackout curtains. The specially-designed rooms at The Pillowz Suites Midhills Genting Highlands offer more than one layout option, including rooms that have separate living room and balcony or terrace. Some rooms have cable TV to keep guests entertained.
You may be assured to know that a refrigerator and bottled water are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the apartment with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the apartment. Once there, be sure to check out bar for some in-house nighttime fun. The apartment even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, The Pillowz Suites Midhills Genting Highlands has a range of activities that will meet your needs. The many offerings at The Pillowz Suites Midhills Genting Highlands ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the apartment's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the apartment's dart board.
No need to go anywhere after dinner -- play with friends or family at the games room.


Around the property

With its convenient location, the apartment offers easy access to all Genting Highlands has to offer. Your journey through Genting Highlands can be completed with a short shopping stop at First World Plaza located 4.3 km away. Tourists travel from around the world to see Genting Strawberry Leisure Farm, which is an easy visit just 2.3 km away.


Reasons to stay here

Spend less here on rooms than you would at 95% of other accommodations in the city.
Verified reviews for this apartment's food and dining options score it better than 98% of accommodations in the city.
This accommodation beats more than 98% of competition in the city on room comfort.

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Amenities and facilities
Very good
Facilities

7.3

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Dart board
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Pool with view
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurants

Services and conveniences

  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids facilities
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Couples only
  • Exterior corridor
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service

Available in all rooms

  • Blackout curtains
  • Cleaning products
  • Closet
  • Desk
  • Dining table
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Kitchenette
  • Microwave
  • Mirror
  • Non-smoking
  • Private apartment in building
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Location
Jalan Jaya Permai, Midhills, Gohtong Jaya, Genting Highlands, Malaysia, 69000
Good
Location

6.8

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    38.8 km
  • Kuala Lumpur International Airport (KUL)
    72.3 km

Public transportation

  • Genting Skyway
    3.2 km
  • Genting Highlands Bus Terminal
    4.3 km

Hospital or clinic

  • Klinik Uni-Med (Gohtong Jaya)
    2.1 km

Shopping

  • First World Plaza
    4.3 km

Convenience store

  • 7 Eleven
    1.1 km
What's nearby

Popular landmarks

  • Masjid Yayasan Mohamed Noah
    1.7 km
  • Genting Strawberry Leisure Farm
    2.3 km
  • Chin Swee Caves Temple
    2.9 km
  • Genting SkyWorlds Theme Park
    3.9 km
  • Sky Avenue
    4.2 km
  • Snow World
    4.3 km
  • First World Plaza
    4.3 km
  • Ripley's Believe It Or Not!
    4.4 km
  • Gunung Bunga Buah
    5.2 km
  • Skyway
    7.1 km

Nearby landmarks

  • Upper Tanglir Fall
    1.7 km
  • Awana Skyway
    1.7 km
  • Masjid Yayasan Mohamed Noah
    1.7 km
  • Genting Highlands Premium Outlets
    1.8 km
  • Awana Genting Highland Golf & Country Resort
    2.0 km
  • Gunung Rawang Mata Hari
    2.1 km
  • Klinik Uni-Med (Gohtong Jaya)
    2.1 km
  • Gohtong Sports Centre
    2.3 km
  • Genting Strawberry Leisure Farm
    2.3 km
  • Goh Tong Sports Centre
    2.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
  • The property does not have a 24-hour reception. Guests are required to inform the property in advance of their estimated time of arrival.
  • Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
  • A security deposit of MYR 200 (bank transfer) per room is required upon check-in for charges or damages during the stay and will be refunded 3 working days after check-out.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:59
  • Check-out from08:00
  • Check-out until11:00
  • Reception open until01:00

Getting around

  • Distance from city center14 km
  • Travel time to airport (minutes)80

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of restaurants3
  • Number of rooms 60
  • Room voltage240
  • Year property opened2015

Parking

  • Daily parking fee0 MYR
Property announcements

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

Reviews of The Pillowz Suites Midhills Genting Highlands from real guests

Provided by verified guests of Agoda
7.1
/
10
Cleanliness7.2
Facilities7.3
Location6.8
Service7.4
Value for money7.2
High score for Genting Highlands
Rating
9+ Exceptional (20)
8-9 Excellent (5)
7-8 Very Good (9)
6-7 Good (6)
<6 Below Expectation (32)
Time of the year
Mar - May (10)
Jun - Aug (23)
Sep - Nov (23)
Dec - Feb (16)
All guests (202)
All room types
All languages
Showing 72 verified guest comments
1234
10.0
Exceptional
Nichole from Malaysia
Family with teens
Deluxe Family Suite
Stayed 2 nights in October 2021

I will be back”

very clean and comfortable warm pool aircond microwave kitchen things except tv WiFi this is what I want to enjoy rest my mind can cook steamboat if u want bbq area not problem have basin there easy check in out deposit.if you change new credit card cant update Agoda app pay cash direct Starbucks 99 KK nearby if u have car

Reviewed October 22, 2021

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10.0
Exceptional
YONG from Singapore
Couple
Deluxe Suite Balcony
Stayed 1 night in November 2021

Comfortable”

The only issue is with the location of the lift of Tower 2, quite secluded, and requires a bit of effort to find the location of the lift for tower 2. The rest is okay. The studio apartment is comfortable.

Reviewed December 21, 2021

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10.0
Exceptional
Abdul from Malaysia
Couple
Deluxe Suite Balcony
Stayed 1 night in May 2022

comfortable stay. ”

need to have car/transport if you like to stay here. just bare in mind, unit i get is front of construction. Slightly noisy till night and early morning. Overall is good ...

Reviewed May 23, 2022

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Hello Mr/Ms, Greetings From The Pillowz Suites, Thank you so much for taking the time to leave an excellent rating. We really appreciate your courtesy feedback. We are happy to hear that you were comfortable with your stay with us. We are making an effort to improve and reduce all the shortcomings as soon as possible. We look forward to hosting your stay in the future and hope to see you again. Take care and stay safe, The Pillowz Suites.

Responded June 03, 2022
The Pillowz Suites Midhills Genting Highlands
10.0
Exceptional
NUR from Malaysia
Family with young children
2-Bedroom Family Apartment with Balcony
Stayed 1 night in December 2021

Comfortable Homestay”

The homestay were great, nice and comfortable to stay with family. Easy to find the place and near to the shops and foodcourt.

Reviewed December 08, 2021

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10.0
Exceptional
Nurhidayah from Malaysia
Couple
Deluxe Suite Balcony
Stayed 1 night in August 2020

upgrade on the email”

should upgrade on email of where can we pickup keys, because i have wated my 1hour on going back and fourth to collect the keys.

Reviewed August 12, 2020

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9.2
Exceptional
Chew from Malaysia
Couple
Deluxe Suite Balcony
Stayed 1 night in July 2022

Room is comfortable ”

Check in system not systematic and took long time, company should improve this. Staff is helpful but check in system isn’t working good

Reviewed July 13, 2022

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8.8
Excellent
Nur from Malaysia
Family with teens
Deluxe Suite Balcony
Stayed 2 nights in December 2021

Excellent”

-1st time at property is quite confusing as no proper directions/map. -Parking area quite dark & numbers not very visible. -Room is quite clean except for some spiders/webs. -3* for Facilities as didnt use any.

Reviewed January 05, 2022

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Hello Mr/Ms, Greetings From The Pillowz Suites, Thank you so much for taking the time to leave an excellent rating. We really appreciate your courtesy feedback. We are happy to hear that you were comfortable with your stay at The Pillowz Suites Midhills Genting Highlands. We are making an effort to improve and reduce all the shortcomings as soon as possible. We look forward to hosting your stay in the future and hope to see you again. Take care and stay safe, The Pillowz Suites.

Responded January 12, 2022
The Pillowz Suites Midhills Genting Highlands
9.2
Exceptional
Razali from Malaysia
Family with young children
Deluxe Family Suite
Stayed 1 night in April 2021

COMFORT & CLEAN”

Suitable for families with young child. Many facilities provided, recommended

Reviewed April 03, 2021

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9.2
Exceptional
Norhashila from Malaysia
Couple
Deluxe Suite Balcony
Stayed 3 nights in October 2021

Exceptional”

The best place suitable with price

Reviewed October 31, 2021

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7.6
Very good
AHMAD from Malaysia
Family with young children
Deluxe Suite Balcony
Stayed 2 nights in July 2022

Know what to expect”

Perfect for those who came prepared: 1. You'll have to check-in / out at their office nearby but hard to find a parking spot. 2. Only one access card provided. You'll need it to move every inch outside your room. 3. You don't necessarily get to choose your room. If it happens to be next to the elevator, expect constant noise from passerby. 4. It can get pretty hot in the noon without any A/C.

Reviewed July 12, 2022

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7.2
Very good
Maria from Malaysia
Couple
Deluxe Suite Balcony
Stayed 1 night in March 2022

Nature lover will love this”

Actually this is my 1st time booking like this...not so favourite because you'll pickup key in another location...but was happy bcoz the agent dont charge for late check in becoz we have informed that we're from another state...we're headed to the apartment, along road quite scary becoz it was late..when we arrived the security guard was helpful..nice apartment..clean and spacious..parking was outside apartment, roof carpark..easy to find..in the morning you'll find that this apartment is in the middle of nature..we stayed here bcoz cheap and easy to get to GPO..overall, nice short stay.

Reviewed March 08, 2022

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Hello Mr/Ms, Greetings From The Pillowz Suites, Thank you so much for taking the time to leave an excellent rating. We really appreciate your courtesy feedback. We are happy to hear that you were comfortable with your stay at The Pillowz Suites Midhills Genting Highlands. We look forward to hosting your stay in the future and hope to see you again. Take care and stay safe, The Pillowz Suites.

Responded March 09, 2022
The Pillowz Suites Midhills Genting Highlands
7.6
Very good
Vicky from Malaysia
Solo traveler
Deluxe Suite Balcony
Stayed 2 nights in October 2020

Need transport ”

The check in/out counter is at a different location from the room. So if you do not have a transport, it's going be difficult. Check in/out counter and the room is about 1.5 - 2 km away.

Reviewed October 27, 2020

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8.4
Excellent
che from Malaysia
Family with young children
Deluxe Family Suite
Stayed 1 night in December 2021

nice”

nice memory

Reviewed December 10, 2021

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7.2
Very good
Jero from Malaysia
Couple
Deluxe Suite Balcony
Stayed 1 night in July 2022

need some improvement on room cleanliness ”

the room somehow its not so clean. can see dust all around, especially on the fan. the location still good for me, as im driving there. staff is friendly too.

Reviewed July 05, 2022

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7.6
Very good
Chloe from Malaysia
Family with teens
Deluxe Family Suite
Stayed 1 night in December 2021

Very good”

Nice apartment with nice view. Only that it is a bit far from the restaurants and will require to drive out.

Reviewed January 05, 2022

See room deals

Hello Mr/Ms, Greetings From The Pillowz Suites, Thank you so much for taking the time to leave an excellent rating. We really appreciate your courtesy feedback. We are happy to hear that you were comfortable with your stay at The Pillowz Suites Midhills Genting Highlands. We are making an effort to improve and reduce all the shortcomings as soon as possible. We look forward to hosting your stay in the future and hope to see you again. Take care and stay safe, The Pillowz Suites.

Responded January 12, 2022
The Pillowz Suites Midhills Genting Highlands
6.8
Good
MOHD from Malaysia
Family with young children
Deluxe Family Suite
Stayed 1 night in December 2021

Suites comfortable”

The suites was comfortable to stay, but reservations of parking lot location is confusing, better agents remind early otherwise just parking outside of tower 2..

Reviewed December 15, 2021

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5.6
RoseBella from Malaysia
Family with young children
Deluxe Family Suite
Stayed 1 night in December 2021

The worst check in and out process”

I call in for early check-in was rejected, fine. It was raining and check-in was by the road side! Guys you need to bring cash for depo, no card and they didnt mention about this earlier. They offer for late check-out, ok good but i didn't take it, time for me to get back my depo, my name was not there so I need to get my own depo by travelling to GEO residence, and yea at the parking area! This is the worst experience staycastion that i ever had! Lucky the studio and facility is fine but the agent need to improve their services and be professional. No roadside businesses please!

Reviewed December 04, 2021

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5.6
KHAIRUL from Malaysia
Family with teens
Deluxe Suite Balcony
Stayed 1 night in June 2022

Carefull with the total payment and management”

Usually the total that you have to pay will be sum up at the end off your booking. But for this company, the taxes was is not included. It was stated after the total price that you have to pay. Plus there's a hidden charge. The management is not at the hotel. I have to turn back nearly 1km to take my room key. This was not stated in any form of information after the booking was done.

Reviewed June 10, 2022

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Hello Mr/Ms, Greetings From The Pillowz Suites, Thank you for your time to review your recent stay. We are sorry to hear that your experience did not meet your expectations. We are making an effort to improve and reduce all the shortcomings as soon as possible. Once again, we thank you for your feedback and we are constantly working on improvements to ensure service efficacy for the present and your next visit. Take care and stay safe, The Pillowz Suites.

Responded June 11, 2022
The Pillowz Suites Midhills Genting Highlands
6.0
Yau from Malaysia
Family with teens
Deluxe Family Suite
Stayed 1 night in April 2022

Above average”

Not bad, just that a bit over priced maybe due to festive season.

Reviewed May 04, 2022

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Hello Mr/Ms, Greetings From The Pillowz Suites, Thank you so much for taking the time to leave an excellent rating. We really appreciate your courtesy feedback. We are happy to hear that you were comfortable with your stay at The Pillowz Suites Midhills Genting Highlands. We look forward to hosting your stay in the future and hope to see you again. Take care and stay safe, The Pillowz Suites.

Responded May 06, 2022
The Pillowz Suites Midhills Genting Highlands
6.4
Good
liew from Malaysia
Couple
Two-Bedroom Executive Apartment
Stayed 1 night in May 2022

Good”

Should improve some facilities.

Reviewed May 04, 2022

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Hello Mr/Ms, Greetings From The Pillowz Suites, Thank you for your time to review your recent stay. We are sorry to hear that your experience did not meet your expectations. We are making an effort to improve and reduce all the shortcomings as soon as possible. Once again, we thank you for your feedback and we are constantly working on improvements to ensure service efficacy for the present and your next visit. Take care and stay safe, The Pillowz Suites.

Responded May 06, 2022
The Pillowz Suites Midhills Genting Highlands
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