The Puteri Pacific Johor Bahru
The Puteri Pacific Johor Bahru
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9.6
Exceptional

"Quiet and clean place."

Seng L.

|

April 15, 2018

Executive Floor Deluxe with Breakfast The Puteri Pacific Johor Bahru
Executive Floor Deluxe with Breakfast
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Lobby The Puteri Pacific Johor Bahru
Lobby
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Lobby The Puteri Pacific Johor Bahru
Lobby
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Interior view The Puteri Pacific Johor Bahru
Interior view
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See map The Puteri Pacific Johor Bahru
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Excellent
Location
8.4
See all 6 photos The Puteri Pacific Johor Bahru
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What guests are saying:
The staff were also very helpful and always smile.
Saiful A. from Malaysia
Family with young children
Family also very comfortable stay in the hotel.
Poh H. from Malaysia
Family with older children
We had a nice stay. - great location - room big and comfortable -nice swimming pool
ZANIA from Malaysia
Family with young children
Feel very luxury to stay here
AHMAD from Malaysia
Couple
The manager who took the trouble to inform the amenities and the welcome drinks. Oh yes. The welcome drinks and pastries are pleasant surprise because not only are they delicious but we received more than just drinks.
Zakir from Singapore
Couple
Coming in as a family, we look at the convenient of getting to tourist spots, marts and malls and of course spacious and comfy room as well as cleanliness of the room. Choosing The Puteri Pacific JB, is simply the best decision we had made!!
KINA from Malaysia
Family with young children
Many many many times staying with PPH.Becomes my second home each time i go to jb.I knew most of e staff who works there & we have becomes friends already.Many more visits to come.
BURHAN from Singapore
Solo traveler
Honestly hotel was clean the bed was super comfortable :) I feel as though it could have a lot more potential tho fine twerking and it would be amazing eg. check in was a bit slow, some staff weren't very friendly
Annie from Australia
Group

The Puteri Pacific Johor Bahru

Excellent location
- Inside city center
- What's nearby?
Very good
From 9551 reviewsSee what guests said
7.6
/
10
Very good value for money
7.7
Recommended by 85% of guests
Value for money7.7
Location rating8.4
Nearest airportSenai International Airport (JHB) - Malaysia
Distance to airport22.4 km
  • 300 meters to public transportation

  • Located in heart of Johor Bahru

  • Free Wi-Fi in all rooms!

  • Hot tub

Select your room
This property is in high demand!Booked 34 times since yesterday | 28 travelers are looking at this property right now
Princess Deluxe
Princess Deluxe
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Floor Deluxe with Breakfast
Executive Floor Deluxe with Breakfast
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Junior Suite With Breakfast
Junior Suite With Breakfast
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 queen bed
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Imperial Deluxe
Imperial Deluxe
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
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Double Standard
Double Standard
...
  • Room size: 58 m²/624 ft²
  • Smoking allowed
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Executive Club Double
Executive Club Double
...
  • Non-smoking
  • Bathtub
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TWIN DELUXE - ROOM ONLY
TWIN DELUXE - ROOM ONLY
...
  • Smoking allowed
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Double Junior-suite
Double Junior-suite
...
  • Bathtub
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EXECUTIVE FLOOR.
EXECUTIVE FLOOR.
...
  • Shower
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Junior Suite
Junior Suite
...
  • Bathtub
Enter dates to see prices
Have a question for The Puteri Pacific Johor Bahru?

What people love about the property

  • 9.2
    Exceptional

    "All the other staff members were very warm and accomodating."

    Christopher

    |

    January 31, 2017

  • 9.2
    Exceptional

    "Excellent value for money."

    Mazlan

    |

    December 7, 2017

  • 10.0
    Exceptional

    "Staff was friendly and the location is good."

    shahrikin

    |

    March 25, 2018

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More about The Puteri Pacific Johor Bahru

More about The Puteri Pacific Johor Bahru

10.0
Exceptional

"Clean room, strategic location and nice breakfast spread"

Abul H.

|

March 17, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Puteri Cafe Restaurant
150 m American, Asian, Cafe
Season's Cafe
580 m American, Asian, Cafe
The Food Store
590 m American, Asian, Contemporary
Asian cuisine
Asian cuisine
Kurotomon Ramen Sumitaki
130 m Asian, Japanese, Soups
Selasih
150 m Asian, Halal, Malaysian
Pizza Hut
230 m Asian, Italian, Malaysian
Chinese cuisine
Chinese cuisine
T-Bowl Restaurant Johor Bahru
170 m Chinese, Italian
Dapurkita Food Mall City Square Johor Bahru
580 m Chinese
City Square Hong Kong Kim Gary Restaurant
760 m Chinese

What they offer

8.8
Excellent

"Was a good and comfortable stay."

mohamed

|

April 12, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (9551)Booking.com Reviews (4032)
7.6
/
10
Cleanliness7.2
Facilities7.3
Location8.4
Room comfort and quality7.2
Service7.6
Value for money7.7
Provided by verified guests of Agoda
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All guests (9551)
All room types

Show reviews that mention 

Showing 6104 verified guest comments
12345
9.6
Exceptional
Nicholas from Singapore
Family with teens
Princess Deluxe
Stayed 1 night in January 2019
Extremely affordable, fully-furnished hotel”
Puteri Pacific is hands down the best hotel in JB I had stayed thus far without breaking the bank. Yes, the furnishings do show their age but they still function well and aren't shabby like how some other reviewers had mentioned. Hotel room was spacious, well designed and well furnished with a view of JB to boot. Price for a Princess deluxe was very affordable as well. This is the ONLY place I will be staying at for my future visits to Johor Bahru.
Reviewed January 14, 2019
6.0
Yoke from Singapore
Group
Princess Deluxe
Stayed 1 night in January 2019
Old hotel need in need of upgrading”
Hotel room facilities are old and need upgrading in order to compete with the new hotels nearby. The room on 8th floor bathroom door lock spoilt,basin water not flowing well and side of bathtub water leaking to floor.
Reviewed January 17, 2019
9.2
Exceptional
NUR from Singapore
Couple
Princess Deluxe
Stayed 1 night in November 2018
Value for Money”
It was a breeze to check in and out. No deposit required, staff was friendly, eateries was at ground floor, room clean and good enough for two. we didn't get to use the facilities much as we were out the whole day shopping everyday but the room and service was excellent. By far the best budget hotel.
Reviewed January 17, 2019
9.2
Exceptional
RASHIDA from Singapore
Group
Princess Deluxe
Stayed 1 night in January 2019
GREAT 1 NIGHT STAY”
I stayed over the weekends and it was a good stay. The frontline staff, Ms Pavithra, was so friendly and diligent in her service. She was full of smiles to attend to us. The room was spacious and cosy. Bed was awesome to sleep and i had a good night sleep. There were ample plug points to charge the gadgets. Location was splendid as it's near shopping centres and plenty of eateries. Overall, it is worth every dollar spent to stay here.
Reviewed January 17, 2019
4.4
Premanath from Singapore
Couple
Princess Deluxe
Stayed 1 night in December 2018
Puteri Pacific JB”
Service at the reception was slow. I had 2 ppl saying in the hotel but didn't get 2 access cards to the room unless I paid a deposit of RM50 first. Their parking rules are also weird. I had to pay RM10 every time I enter the hotel and they provided a coupon for RM10 which I could reimburse from the reception. All seemed very cluttered and confusing and too much admin work. Rooms are large but very old. Air cond was not functioning properly and not cold at all...Overall the rooms needs renovation and until then, I won't be staying there in the near future.
Reviewed January 17, 2019
10.0
Exceptional
Mohamad from Singapore
Family with young children
Imperial Deluxe
Stayed 1 night in December 2018
Worth it”
Not my first time and this time round i need to send my many thanks to the front desk for accommodating to my requests. Such a great help as i travelled with small children and elderly. Total of 3 rooms booked. Spacious room
Reviewed January 11, 2019
10.0
Exceptional
Norlaila from Singapore
Couple
Executive Floor Deluxe with Breakfast
Stayed 1 night in January 2019
One night Not Enough ”
I will definitely come back again and next time round I'll bring along my family. My husband and I had a great stay. We enjoyed the breakfast spread too. Our room is spacious, wonderful bed and clean bathroom. Only downside is please check the kettle at room 1543 as its seems like forever to boil the water and the light at pantry is down. Thanks
Reviewed January 14, 2019
10.0
Exceptional
Raja from Malaysia
Couple
Imperial Deluxe
Stayed 2 nights in January 2019
SPLENDID HOTEL & SERVICES”
We ended up staying 2 days stay and had very comfortable stay experience. Conveniently located and would definitely come back here and highly recommend this hotel to others.
Reviewed January 17, 2019
10.0
Exceptional
Raja from Malaysia
Couple
Imperial Deluxe
Stayed 1 night in January 2019
GOOD STAY”
It was good for night stay. The room very huge, comfort and clean. The hotel location is in the middle of jb town area. Highly recommended.
Reviewed January 17, 2019
10.0
Exceptional
Siti from Malaysia
Business traveler
Princess Deluxe
Stayed 1 night in January 2019
Easy Access”
Nice hospitality
Reviewed January 17, 2019
8.4
Excellent
Shameelah from Singapore
Family with teens
Princess Deluxe
Stayed 1 night in December 2018
Strategic location”
Strategic location just opposit Komtar and City Square shopping malls as well as JB train station. Their dinning inroom service never fail to please my family taste buds and we have returned many times. Seems that they have serviced the aircon but it will be better if they upgrade the fixtures and furnitures of the room. Will come back many more times due to good location 😀
Reviewed December 30, 2018
10.0
Exceptional
Ahmad from Singapore
Family with young children
Imperial Deluxe
Stayed 1 night in December 2018
Our impromptu stay. ”
Special shout out to Kak Nor from the 9th floor housekeeping. Her customer service was beyond expectations. I wanted to borrow a cable for my phone (my hp batt was flat) from front office as well the operator but none of them offered me even though I told them I wanted to charge for an 1hr only. The operator gave me an adaptor instead🙄🙄. So I asked Kak Nor if she have any cable phone, and to my surprise she lend me hers till I check out the next morning. Ty Kak Nor. May you be blessed always.
Reviewed December 30, 2018
8.4
Excellent
Ahmad from Malaysia
Family with teens
Princess Deluxe
Stayed 3 nights in December 2018
Excellent location in JB town”
Location is excellent - in the heart of the city center. A short walking to the City Square shopping mall, Galleria Mall, a must visit Pasar Karat - flea and street markets. Room is spacious. comfy bed. The only downside is the room service. I did not get the meal that I had ordered because restaurant ran out of cooking gas . I find the reason is very disappointing for a 4 star hotel.
Reviewed December 26, 2018
8.4
Excellent
Syazani from Malaysia
Business traveler
Imperial Deluxe
Stayed 1 night in January 2019
superior room ”
very clean rooms and comfortable beds, already many time check in here
Reviewed January 15, 2019
8.8
Excellent
Maryatul from Indonesia
Couple
Princess Deluxe
Stayed 1 night in January 2019
Good”
No complain....
Reviewed January 14, 2019
6.0
Norhashimah from Singapore
Family with young children
Executive Floor Deluxe with Breakfast
Stayed 2 nights in January 2019
Not for children”
Spacious bedroom - we booked the executive room, good breakfast spread and friendly kind staff.. We booked it as it was supposed to be near City Square but to get there we have to walk through creepy pathway which is not advisable to walk by at night. Our Kettle was very dirty so we couldn't make milk for our baby without calling the reception 3 times. The internal facade of the hotel was also rather old and some pieces of the wall have broken bits. I wish they could do better cleaning before we checked in though like our toilet towel has brown stains too and our room smells of cigarettes. Our bathtub doesn't have hot water so we had to use the sink hot water to shower our baby. Love the bed. Love the room size. Ideal space for baby and us. Very fast check in and check out.
Reviewed January 11, 2019
2.8
Andrew from United States
Family with teens
Princess Deluxe
Stayed 1 night in January 2019
Wornout old hotel”
The Puteri Pacific is an old hotel that is way past its former glory. The rooms smelt damp and of smoke. The staff would not allow us to use the pool after 7 even although the board indicates it is open to 9. The furnishings and bathrooms are in a dilapidated state, with broken tiles and mold in the bath and basins. The hotel still advertises as a four star hotel which it is not.
Reviewed January 10, 2019
8.0
Excellent
Haradev from India
Family with young children
Imperial Deluxe
Stayed 1 night in January 2019
Nice hotel with value for money”
I found the hotel nice and it is really value for money. Only think that can improve is vegetarian items in breakfast as we found it very hard. If you are not a vegetarian, dont think twice to opt for this one.
Reviewed January 09, 2019
5.6
Gwee from Singapore
Family with young children
Princess Deluxe
Stayed 2 nights in December 2018
Good location and reasonable price but poor in maintenance”
The hotel is just 2 streets away from City Square and good for staycation as price is reasonable. However, hotel is quite rundown. The deco seems 1980s and had not been renovated for a while. Bed is very noise and the furnitures are old. Even the bath tub is very dirty with stains hence we dare not use throughout our 3D2N stays.
Reviewed January 09, 2019
8.0
Excellent
Zailamshah from Singapore
Solo traveler
Princess Deluxe
Stayed 2 nights in January 2019
Very good”
Overall is good, the ,little upset, for any travellers must remember this hotel the check in time is 3pm,not 2pm, most of the hotel I travel in Asia, I find a bit weird, I was not aware came at 130pm, waited till 305pm to get my room..a bit disappoint about the waiting time...others then that very near to all shopping area.
Reviewed January 08, 2019
12345
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|Very good 7.6
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  • Excellent location
  • Johor Bahru Old Chinese Temple
  • Sentral Kotaraya Bus Terminal is within 0.3 km