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The Residence Hotel and Apartment
The Residence Hotel and Apartment
The Residence Hotel and Apartment
The Residence Hotel and Apartment
The Residence Hotel and Apartment
The Residence Hotel and Apartment
The Residence Hotel and Apartment

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7.3

Very good

195 reviews

195 reviews

Breakfast5
Swimming Pool1
24-hour front desk1
See map

7.2

Very good

Location rating score

Very good location - 1.21 kilometers from city center
Parking
FREE
Popular landmarks
Juhu Beach 8.3 km
Bandra-Worli Sea Link 14.4 km
Shree Siddhivinayak 15.0 km
Elephanta Caves 19.4 km
Sri Sri Radha Gopinath Temple 21.8 km
Chhatrapati Shivaji Terminus 23.4 km
Marine Drive 23.8 km
Nariman Point 24.6 km
Gateway of India 24.6 km
Colaba 26.9 km
Nearby landmarks
Mumbai Zoo (Veermata Jijabai Udyan) 380 m
NITIE College 410 m
NITIE Lawns 460 m
Hostel 9 Ground 1.0 km
Powai Lake 1.2 km
Indoor court 1.4 km
Indian institute of technology 1.4 km
imk Bakery 1.4 km
New SAC 1.4 km
Temple 1.4 km

The Residence Hotel and Apartment

Before Vihar Lake, Powai, Powai, Mumbai, India, 400 087 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Powai part of Mumbai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gateway of India. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transport

Complimentary WIFi in all rooms

Currency conversion service

Sauna

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Daily disinfection in common areas
Preventative Equipment
Free face masks
Health and Medical
First aid kit

Facilities

Transport to airport

Valet parking

Shuttle service

Complimentary WIFi in all rooms

Exercise area

Spa

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Mumbai every 2 minutes on Agoda.com
Value for money7.5
Distance to city center20. Km
Location rating7.2
Nearest airportChhatrapati Shivaji Maharaj International Airport (BOM)
Distance to airport6.1 km

Rooms available at The Residence Hotel and Apartment

Superior Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Executive Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Bed Room Apartment
...
  • Room size: 51 m²/549 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Queen Executive Accessible
...
  • Room size: 103 m²/1109 ft²
  • City view
Enter dates to see prices
Apartment
...
  • Room size: 28 m²/301 ft²
  • Shower
Enter dates to see prices
Standard Room
...
  • Room size: 20 m²/215 ft²
  • Shower
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Deluxe Room
...
  • Room size: 23 m²/248 ft²
  • Shower
Enter dates to see prices
Executive King Room - 10% Discount on Food , Soft Beverage, Laundry
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Privilege Apartment - 10% Discount on Food , Soft Beverage, Laundry
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices

Frequently asked questions

Does The Residence Hotel and Apartment have a hot tub?

The Residence Hotel and Apartment does not have a hot tub.

What time is check-in and check-out at The Residence Hotel and Apartment?

Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Residence Hotel and Apartment?

The Residence Hotel and Apartment is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 850 INR. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Residence Hotel and Apartment also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, The Residence Hotel and Apartment has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the serviced apartment. If you're looking for an easy way to get around Mumbai with private transportation, the serviced apartment can arrange both taxis or car rental.

Is breakfast offered at The Residence Hotel and Apartment?

Start your mornings right, with the continental and buffet breakfast options offered at The Residence Hotel and Apartment. Adults can enjoy breakfast offered with an additional charge of 699 INR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at The Residence Hotel and Apartment?

The Residence Hotel and Apartment features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at The Residence Hotel and Apartment?

The Residence Hotel and Apartment does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby The Residence Hotel and Apartment?

The Residence Hotel and Apartment is located in Powai, famous for good restaurants such as Uno Bar, Bar 87 and Cafe Ambrosia.

What popular shopping places are close to The Residence Hotel and Apartment?

Shopping options in The Residence Hotel and Apartment’s Powai neighborhood include Huma Mall.

What are popular attractions near The Residence Hotel and Apartment?

The Residence Hotel and Apartment is located in Powai area, which is famous for attractions such as Mumbai Zoo (Veermata Jijabai Udyan), Hostel 9 Ground and Indoor court.

What popular natural sightseeing spots are close to The Residence Hotel and Apartment?

The Residence Hotel and Apartment is located within Powai, which makes it conveniently close to natural sights including Sameer Hill and Ghatkopar Hill.

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Explore the neighborhood

What people love about The Residence Hotel and Apartment

  • 8

    Very good
    Location

    "Nice hotel and location + they have a big swimming pool"

    SHAIK

    |

    February 13, 2020

  • 9.2

    Exceptional

    "Satej for your excellent people management skills"

    Rupali

    |

    December 30, 2019

  • 9.2

    Exceptional
    Breakfast

    "Recent reviews Buffet breakfast served is very good."

    Simanta

    |

    March 16, 2019

Property ranking|Compared to 1,515 Mumbai properties
See all rankings
Room comfort score
7.3/10
Value for money score
7.5/10
Service score
7.8/10
Cleanliness score
7.4/10
Better than
96
%
of Mumbai properties
Better than
93
%
of Mumbai properties
Better than
93
%
of Mumbai properties
Better than
90
%
of Mumbai properties
Overall rating:

7.3

Very good
195 reviews
Cleanliness
7.4
Facilities
7.5
Location
7.2
Read all reviews >
More about The Residence Hotel and Apartment

More about The Residence Hotel and Apartment

The Residence Hotel and Apartment

Take everything available in Mumbai with a comfort stay at The Residence Hotel and Apartment.
The Residence Hotel and Apartment offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the serviced apartment can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the serviced apartment make it easy to plan your day trips, sightseeing, and more around Mumbai.
If you plan to arrive by car, you'll appreciate the serviced apartment's free parking, right on-site. The serviced apartment provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the serviced apartment will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the serviced apartment to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at The Residence Hotel and Apartment guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at The Residence Hotel and Apartment include special design features like a balcony or terrace. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The serviced apartment also offers a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries and bathrobes in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Residence Hotel and Apartment. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the serviced apartment. Regardless of any dietary restrictions you may have, you'll eat well at The Residence Hotel and Apartment which has a selection of halal options.
Guests who prefer to make their own meals will love the in-house BBQ facilities and shared kitchen available here.
The Residence Hotel and Apartment offers unique recreational opportunities for all guests. Finish your vacation days right by dropping in at the massage, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the serviced apartment's fitness facility.
Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Reasons to stay here

Guests who stayed here rated the facilities above 95% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 95% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in Mumbai.

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Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Breakfast

10 mentions

Swimming Pool

9 mentions

Housekeeping

4 mentions

Food & Dining

2 mentions

Languages spoken

  • English
  • Hindi

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Massage
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]

Cleanliness and safety

  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Rooms sanitized between stays

Dining, drinking, and snacking

  • BBQ facilities
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen

Services and conveniences

  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Playground
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking
Food and dining
Breakfast options
  • Asian
  • Continental
  • Vegetarian
Location
Before Vihar Lake, Powai, Powai, Mumbai, India, 400 087
Very good
Location

7.2

Airports

  • Chhatrapati Shivaji Maharaj International Airport (BOM)
    6.1 km 38 min drive
  • Pune Airport (PNQ)
    123.0 km 3.3 hour drive

Public transportation

  • Kanjumarg Railway Station
    3.2 km
  • Ajmera Marol Naka Station
    3.6 km

Hospital or clinic

  • IIT Hospital
    1.7 km

Shopping

  • R City Mall
    4.3 km

Cash withdrawal

  • ATM
    240 m
What's nearby

Popular landmarks

  • Juhu Beach
    8.3 km
  • Bandra-Worli Sea Link
    14.4 km
  • Shree Siddhivinayak
    15.0 km
  • Elephanta Caves
    19.4 km
  • Sri Sri Radha Gopinath Temple
    21.8 km
  • Chhatrapati Shivaji Terminus
    23.4 km
  • Marine Drive
    23.8 km
  • Nariman Point
    24.6 km
  • Gateway of India
    24.6 km
  • Colaba
    26.9 km

Nearby landmarks

  • Mumbai Zoo (Veermata Jijabai Udyan)
    380 m
  • NITIE College
    410 m
  • NITIE Lawns
    460 m
  • Hostel 9 Ground
    1.0 km
  • Powai Lake
    1.2 km
  • Indoor court
    1.4 km
  • Indian institute of technology
    1.4 km
  • imk Bakery
    1.4 km
  • New SAC
    1.4 km
  • Temple
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-9 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 10 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from12:00
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Airport transfer fee850 INR
  • Distance from city center20. Km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)699 INR

The property

  • Number of floors7
  • Number of restaurants1
  • Number of rooms 143
  • Year property opened1995
Property announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of The Residence Hotel and Apartment from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness7.4
Facilities7.5
Location7.2
Room comfort and quality7.3
Service7.8
Value for money7.5
High score for Mumbai
Rating
9+ Exceptional (25)
8-9 Excellent (12)
7-8 Very Good (22)
6-7 Good (13)
<6 Below Expectation (29)
Time of the year
Mar - May (16)
Jun - Aug (13)
Sep - Nov (30)
Dec - Feb (42)
All guests (190)
All room types
All languages

Show reviews that mention 

Showing 101 verified guest comments
12345
9.0
Exceptional
Joshua from United States
Group
Superior Room
Stayed 1 night in December 2009

Great Hotel”

Very spacious and clean. The restaurant has a great complimentary breakfast buffet. Close to the international airport!
Front desk check-in process could be more efficient, but other than that good service

Since I had a third person staying with a roll-in cot, they upgraded me to the deluxe room which was a very good quality room for India! The room was clean and has about everything in it you would expect from a Western hotel (I am from the US). Location is great, only about 15-20 minutes from the international hotel, which is close for Mumbai! The dinner and breakfast at the hotel restaurant was delicious. Good experience - you get the quality you pay for.

Reviewed December 17, 2009

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Dear Mr. Joshua, Greetings from " The Residence Hotel & Apartments" Mumbai, which now serves “Zero Trans Fat Food”. Thank you for sharing such a delightful feedback on this esteemed travel platform. We understand that it is through working on feedback received from our guests that we can achieve the highest standard of services that are expected from us. We are pleased to know that our accommodation, delicious breakfast and warm hospitality impressed you. It was a pleasure serving you and your loved ones. We look forward to welcoming you back for another memorable stay. Best Regards, Front Office Manager

Responded May 21, 2019
The Residence Hotel and Apartment
7.3
Very good
Lucas from Australia
Business traveler
Executive Room
Stayed 1 night in December 2009

Good Location for Business in Powai”

- Location - Friendly staff that suggested economical travel options - Hotel Restaurant and Bar
- Although clean and tidy my room's decor was definitely dated.

My stay at the Residence was for business in Powai and the hotel's location was ideal. Staff were great and I was luckily upgraded to a larger room on check-in. This was the first hotel that I had stayed at that did not recommend only the hotel cars to travel around the city. For each of my various trips staff would recommend the most economical and comfortable way to travel. This was greatly appreciated. The inhouse restaurant and bar were good. I would definitely stay at the Residence again on my return to Mumbai.

Reviewed February 17, 2010

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Dear Mr. Lucas, Greetings from " The Residence Hotel & Apartments" Mumbai, which now serves “Zero Trans Fat Food”. Thank you for sharing such a delightful feedback on this esteemed travel platform. We understand that it is through working on feedback received from our guests that we can achieve the highest standard of services that are expected from us. We are pleased to know that our accommodation, delicious breakfast and warm hospitality impressed you. Your kind words for our Team Mates have been shared with them and are truly appreciated. It was a pleasure serving you and your loved ones. We look forward to welcoming you back for another memorable stay. Best Regards, Front Office Manager

Responded May 21, 2019
The Residence Hotel and Apartment
8.8
Excellent
Aman from India
Business traveler
Superior Room
Stayed 6 nights in January 2018

One of The Best In the City Of Mumbai”

An excellent value for money accommodation in one of the central locations of Mumbai suburbs. Mr Chetan and his team’s out of the box hospitality and helpfulness is always worth applauds and appreciating. Thanks a lot for yet another comfortable & lovely stay at The Residence

Reviewed January 16, 2018

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Dear Mr.Sachdeva, Greetings from " The Residence Hotel & Apartments" Mumbai, which now serves “Zero Trans Fat Food”. Thank you for sharing such a delightful feedback on this esteemed travel platform. We understand that it is through working on feedback received from our guests that we can achieve the highest standard of services that are expected from us. We are pleased to know that our delicious breakfast and warm hospitality impressed you. Your kind words for our Team Mates have been shared with them and are truly appreciated. It was a pleasure serving you and your loved ones. We look forward to welcoming you back for another memorable stay. Best Regards, Front Office Manager

Responded February 08, 2019
The Residence Hotel and Apartment
8.4
Excellent
Mohamed from Egypt
Couple
Superior Room
Stayed 1 night in December 2018

One of the best ”

Dear Team Residence, Thank You to each one of you for always giving best of services and hospitality :) It gives me an immense pleasure to let you all know how much i am overwhelmed with excellent service of Mr. Chetan Rajjak, he is very good in guest service and making sure all his guest enters and leaves with a big smile, he always takes an extra effort to give his best, which is very delighting and impressive, "he not only deserves a pay rise but also an promotion" for impeccable guest service. All i can say is "He is an Asset to the Company" Regardless of the fact that i have visited many hotels, I come to The Residence mainly because Mr. Chetan and his team always takes care & makes one feel privileged Thank you once again to Mr. Chetan Rajjak and his entire team Thank & Regards Mohamed Taha

Reviewed December 19, 2018

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Dear Mr. Mohammed, Greetings from "THE RESIDENCE HOTEL & APARTMENTS "Mumbai, which now serves “Zero Trans Fat Food”. Thank you for staying with us and for your kind review and recommendation. It is a delight to note your compliments for our product, facilities and on our hospitality. Your heart-warming praise and words of appreciation have been received with humble gratitude and genuine delight by all of us at the hotel. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. It was truly a pleasure serving you and we hope to welcome you back for another memorable experience.. Best Regards, Front Office Manager

Responded December 26, 2018
The Residence Hotel and Apartment
9.3
Exceptional
Vikram-Wishesh from Sweden
Couple
Superior Room
Stayed 5 nights in February 2014

Superb”

Spacious, luxurious and comfortable

Our stay at The Residence Hotel and Apartment was great. My wife and I enjoyed it alot. The hotel staff were quick in every task that they performed.

Reviewed February 17, 2014

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Dear Guest, Greetings from " The Residence Hotel & Apartments " Mumbai, which now serves “Zero Trans Fat Food”. Thank you for taking time out to share your valuable feedback on this esteemed travel forum. We are glad to know that you liked our rooms, warm hospitality and services. However, it’s disheartening to know your overall experience with us was not up to the mark. Your feedback has been shared with the concerned department for requisite amendments. We hope you’ll give us another opportunity to welcome you back with the excellence that we are known for and reinstate your faith in us. Best Regards, Front Office Manager

Responded May 21, 2019
The Residence Hotel and Apartment
10.0
Exceptional
Astrid from United Kingdom
Business traveler
Superior Room
Stayed 6 nights in September 2017

A little gem”

I really loved this place when I stayed here while working at IIT Bombay nearby. Nice staff, very helpful, well located in Powai. I was here for over a week and ate the room service every day, and it was consistently excellent.

Reviewed December 10, 2017

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Dear Valued Guest, Greetings from " The Residence Hotel & Apartments" Mumbai, which now serves “Zero Trans Fat Food”. Nothing rejoices us more than beginning the day with a happy and elaborate review from our patrons. Indeed, our team’s dedicated services and professionalism are our strengths. Your appreciation of their efforts makes us proud. It’s wonderful to read about your stay experience and to note that from the check-in, stay arrangements to our culinary spreads, everything added value to your stay. We had a delightful time hosting you and look forward to having you over with the same assurance of warmth. Best Regards, Front Office Manager

Responded February 10, 2019
The Residence Hotel and Apartment
7.7
Very good
Michelle from United Kingdom
Couple
Superior Room
Stayed 1 night in November 2009

Clean and Comfortable”

Near airport
Away from the tourist area / areas of interest

The Residence hotel was ideally located for our last night in India for an early flight the next day. The hotel was very clean and comfortable, the staff were friendly and helpful and nothing was too much trouble. Although short notice was given, a courtesy transfer to the airport was arranged for early morning, which we found very efficient. The food was good, with a range of Indian and european dishes, however, as the hotel was built in a modern style, once inside, you could have been anywhere in the world. Located away from most of the tourist attractions, it is really only suitable for either overnight transit, or if you want a few days of relaxation, and not specifically sight seeing, there is a lovely swimming pool in the grounds.

Reviewed November 12, 2009

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Dear Patron, Greetings from "The Residence Hotel & Convention Centre". The First hotel in the country to serve “Zero Trans Fat Food”. Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about the services provided by the team and we will be sure to let them know, how much of an impact they made on your experience. Your appreciation for the room & its view is truly rewarding.Although we understand that you were unhappy with certain observations like approach road to the hotel, We thank you for bringing such instances to our notice.We shall definitely look into these aspects. We hope to be a part of your future trips too and looking forward to welcoming you back soon. Thank you, With warm regards, Front Office Manager

Responded May 21, 2019
The Residence Hotel and Apartment
7.2
Very good
Shantanu from India
Business traveler
Superior Room
Stayed 2 nights in January 2018

Good property with so much more opportunity”

The hotel is in Powai and within the same complex as Ramada. The lady at the check in counter was prepared before our arrival and the front desk did well. Considering the usual bustle in Bombay, this joint will give you a calm, relaxing atmosphere. The rooms are decent, clean and comfortable. They have a make do gym in the premise, a pool and ample space to walk around within the hotel premise. The breakfast spread is surprisingly good and tasty. There is so much to improve in service levels with reference to housekeeping and F&B. Buffet was not laid out and we had to order A la Carte. There was a charge of 2 aerated beverages which we ordered but were never served. I asked the Captain to get the bill corrected and have it sent for signature in the room. This did not happen and I again had to correct this at the time of check out. F&B was called to check. This staff had no clue but his tone suggested that removing a false charge was more like a favour.

Reviewed January 24, 2018

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Dear Mr. Shantanu, Greetings from "The Residence Hotel & Convention Centre". The First hotel in the country to serve “Zero Trans Fat Food”. Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about the services provided by the team and we will be sure to let them know, how much of an impact they made on your experience. Your appreciation for the room & its view is truly rewarding.Although we understand that you were unhappy with certain observations like approach road to the hotel, We thank you for bringing such instances to our notice.We shall definitely look into these aspects. We hope to be a part of your future trips too and looking forward to welcoming you back soon. Thank you, With warm regards, Front Office Manager

Responded February 08, 2019
The Residence Hotel and Apartment
8.0
Excellent
Ramon from Netherlands
Family with young children
Executive Room
Stayed 3 nights in June 2010

Nice hotel”

Nice and helpfull staff
AC's are out of date

We enjoyed our stay. We got an upgrade to a suite - apartment. Though the first room we had was redone, this one was much older so it didn't look as hip as the other one. We liked the space though while we were there with a baby. Staff is very nice and helpfull. The pool is also nice. Using both facilities of this hotel and the Ramada is super. The area Powia is very nice because it's so green.

Reviewed June 19, 2010

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Dear Guest, Greetings from " The Residence Hotel & Apartments " Mumbai, which now serves “Zero Trans Fat Food”. Thank you for taking time out to share your valuable feedback on this esteemed travel forum. We are glad to know that you liked our rooms, warm hospitality and services. However, it’s disheartening to know your overall experience with us was not up to the mark. Your feedback has been shared with the concerned department for requisite amendments. We hope you’ll give us another opportunity to welcome you back with the excellence that we are known for and reinstate your faith in us. Best Regards, Front Office Manager

Responded May 21, 2019
The Residence Hotel and Apartment
9.7
Exceptional
FENGQUN from China
Business traveler
Superior Room
Stayed 6 nights in November 2009

very good”

location, staff,clean
food is too spicy

The location of the hotel is very convenient and the outside view is very good. It is very clean. The most impressive thing is the Duty manager,who is very helpful and polite and kind. We all like her very much ! The business center is good place to stay as it is free when you use the computers to pick up the emails,etc..There are other entertainments such as table tennis,snooker,gyms.We do have a good time when staying there.

Reviewed December 01, 2009

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Dear Patron,, Greetings from "The Residence Hotel & Convention Centre". The First hotel in the country to serve “Zero Trans Fat Food”. Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about the services provided by the team and we will be sure to let them know, how much of an impact they made on your experience. Your appreciation for the service provided by Dutymanager is well noted. We thank you for informing that food being too spicy .We shall definitely look into these aspects. We hope to be a part of your future trips too and looking forward to welcoming you back soon. Thank you, With warm regards, Front Office Manager

Responded May 21, 2019
The Residence Hotel and Apartment
9.6
Exceptional
Armstrong from India
Business traveler
Superior Room
Stayed 2 nights in August 2018

JMA IIJS EXPO MEMBERS FROM THRISSUR TO MUMBAI EXPO CENTER”

We are received by hotel frond office manager Mr. Yathish & his group ,we are suffered from Kochin airport by fled here at Kerala, reached at hotel midnight 2:30Am , the hotel team arrange rooms for us in 15 minutes, We are very happy to say about the team at hotel

Reviewed August 16, 2018

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Dear Mr. Armstrong, Greetings from " The Residence Hotel & Apartments" Mumbai, which now serves “Zero Trans Fat Food”. Thank you for sharing such a delightful feedback on this esteemed travel platform. We understand that it is through working on feedback received from our guests that we can achieve the highest standard of services that are expected from us. We are pleased to know that our accommodation, delicious breakfast and warm hospitality impressed you. Your kind words for our Team Mates have been shared with them and are truly appreciated. It was a pleasure serving you and your loved ones. We look forward to welcoming you back for another memorable stay. Best Regards, Front office Manager

Responded December 26, 2018
The Residence Hotel and Apartment
7.0
Very good
joel from United States
Solo traveler
Superior Room
Stayed 1 night in November 2009

Residence Inn”

Pricev is right for area.
Rooms are a bit shabby & unkept

It was my fault really. I assumed it was a US standard Residence Inn and it was not. It is a nice clean hotel with the typical small lobby in an area populated primarily by the rest of the International hotel groups. By association I booked this hotel which had value, but was not at all the comfort level I was seeking. The staff was accomodating an quickly booked me into a clean but unremarkable room. There was nothing in the hortel of intrest & check oput was quick & efficient.

Reviewed November 27, 2009

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Dear Patron, Greetings from "The Residence Hotel & Convention Centre". The First hotel in the country to serve “Zero Trans Fat Food”. Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about the services provided by the team and we will be sure to let them know, how much of an impact they made on your experience. We hope to be a part of your future trips too and looking forward to welcoming you back soon. Thank you, With warm regards, Front Office Manager

Responded May 21, 2019
The Residence Hotel and Apartment
7.0
Very good
Thomas from Australia
Solo traveler
Superior Room
Stayed 2 nights in August 2012

large business hotel”

friendly reception staff

The hotel is okay if you're not looking for anything out of the ordinary. Air conditioning was very noisy and noisy renovations were happening on my floor. You need a taxi or rickshaw to get to restaurants etc in Powai.

Reviewed September 29, 2012

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Dear Thomas. Greetings from " The Residence Hotel & Apartments " Mumbai, which now serves “Zero Trans Fat Food”. Guest feedback is of utmost importance and is treated with much seriousness by our management. It is our continuous endeavor to offer a smooth and comfortable stay experience to our patrons. However, to learn that the same wasn’t achieved during your visit disheartens us and we regret the inconvenience caused. Your concerns have been noted and shared with our team so that such lapses do not occur in the future. We do hope that you’ll give us another opportunity to welcome you back with a flawless experience. Best Regards, Front office Manager

Responded April 23, 2019
The Residence Hotel and Apartment
10.0
Exceptional
Prashant
Family with teens
Executive Room
Stayed 1 night in May 2019

Exceptional Services & Grand Hotel”

Best in class hotel with superb amenities and helping staff. Above all their willingness to address difficult issues OR issues of concern to solve it to the customer's utmost satisfaction is well cherished.

Reviewed May 06, 2019

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Dear Mr. Prashant, Greetings from The Residence Hotel & Apartments, Powai Thank you for taking out time to share your delightful review with us. We’re glad to know that you had a good experience with us and loved our hospitality, culinary spread, seamless service and amenities. We love pampering our guests and offering an experience that is memorable in every sense. It was our pleasure hosting you and we look forward to welcoming you back soon again. Best Regards, Front office Manager

Responded May 10, 2019
The Residence Hotel and Apartment
6.3
Good
Sarah from United States
Business traveler
Superior Room
Stayed 1 night in November 2010

Decent hotel in Powai with ongoing construction”

Hot water, clean, comfortable beds, good buffet
Ongoing construction in the lobby for months

This is a good hotel if you are planning to stay around Powai. Not good if you plan to spend time in South Mumbai. The Ramada is much nicer but generally more expensive. Otherwise pretty comfortable.

Reviewed November 22, 2010

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Dear Guest, Greetings from " The Residence Hotel & Apartments " Mumbai, which now serves “Zero Trans Fat Food”. Thank you for taking time out to share your valuable feedback on this esteemed travel forum. We are glad to know that you liked our rooms, warm hospitality and services. However, it’s disheartening to know your overall experience with us was not up to the mark. Your feedback has been shared with the concerned department for requisite amendments. We hope you’ll give us another opportunity to welcome you back with the excellence that we are known for and reinstate your faith in us. Best Regards, Front Office Manager

Responded May 21, 2019
The Residence Hotel and Apartment
9.2
Exceptional
Rupali from India
Business traveler
Superior Room
Stayed 1 night in December 2019

Excellent service ”

Would like to specially thank the Duty Manger Mr. SATEJ MANKAME for the kind hospitality and service. There was a confusion with our booking without any panic or irritation the duty manager resolved it all In no time and ensured that we have a pleasant and hassle free stay. The best part is that at any time of the hour you approach the staff you will always be welcomed with a smile. Once again ThankU Mr. Satej for your excellent people management skills

Reviewed December 30, 2019

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7.3
Very good
SHENBAGARAJKUMAR from India
Business traveler
Superior Room
Stayed 1 night in May 2014

Good value for money with extra comforts”

Great swimming pool Spacious rooms Gracious staffs

It was a comfortable and relaxed weekend I had spent in the hotel during my busy business trip to Mumbai. The use of pool and sauna were refreshing to my mind and body

Reviewed May 23, 2014

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Dear Guest, Greetings from " The Residence Hotel & Apartments " Mumbai, which now serves “Zero Trans Fat Food”. Thank you for taking time out to share your valuable feedback on this esteemed travel forum. We are glad to know that you liked our rooms, warm hospitality and services. However, it’s disheartening to know your overall experience with us was not up to the mark. Your feedback has been shared with the concerned department for requisite amendments. We hope you’ll give us another opportunity to welcome you back with the excellence that we are known for and reinstate your faith in us. Best Regards, Front Office Manager

Responded May 21, 2019
The Residence Hotel and Apartment
8.0
Excellent
Arun from Nepal
Business traveler
Executive Room
Stayed 3 nights in September 2018

Almost Excellent Hotel!”

The Breakfast was the EXCELLENT! We had dinner also, and it was also another Excellence ! The Restaurant Staffs deserve praise! Inside the room, it was raining from the Air-con, when it was on. I told the hotel people to change my room , as I stayed there for 3 nights, and they did not. They just missed my 5* rating due to this issue!

Reviewed September 28, 2018

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Dear Mr. Arun, Greetings from "The Residence Hotel & Convention Centre". The First hotel in the country to serve “Zero Trans Fat Food”. Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about the services provided by the team and we will be sure to let them know, how much of an impact they made on your experience. Your appreciation for culinary spreads truly rewarding.Although we understand that you were unhappy with certain observations like approach road to the hotel, We thank you for bringing such instances to our notice.We shall definitely look into these aspects. We hope to be a part of your future trips too and looking forward to welcoming you back soon. Thank you, With warm regards, Front Office Manager

Responded December 26, 2018
The Residence Hotel and Apartment
9.3
Exceptional
Tince from Indonesia
Business traveler
Superior Room
Stayed 3 nights in July 2009

Recommend Hotel.....”

Clean, Good services from hotel personnels, Travel Desk which i really like from this hotel because i travel alone and they help me alot with reasonable price
The Food is not too good, maybe caused of india's taste does not fit with me.

I will stay again at this hotel next time, because their price is very good. Even we can use Free Wifi at the lobby.

Reviewed July 22, 2009

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Dear Patron, Greetings from "The Residence Hotel & Convention Centre". The First hotel in the country to serve “Zero Trans Fat Food”. Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about the services provided by the team and we will be sure to let them know, how much of an impact they made on your experience. Your appreciation for the room & its view is truly rewarding.Although we understand that you were unhappy with certain observations like Food Tastes we will definetely inform the cullinary Team to loo into. We thank you for bringing such instances to our notice.We shall definitely look into these aspects. We hope to be a part of your future trips too and looking forward to welcoming you back soon. Thank you, With warm regards, Front Office Manager

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The Residence Hotel and Apartment
8.0
Excellent
Rommy from Indonesia
Business traveler
Superior Room
Stayed 3 nights in December 2012

business hotel, good to stay for short period ”

Located at convenient place

the level of service from the hotel staff was great. The staff are friendly. the room was clean. the food portion is good for 2 people. overall experience was good and will come back to this hotel again. the only negative thing is the hotel share a pool with another hotel.

Reviewed January 13, 2013

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Dear Guest, Greetings from " The Residence Hotel & Apartments " Mumbai, which now serves “Zero Trans Fat Food”. Thank you for taking time out to share your valuable feedback on this esteemed travel forum. We are glad to know that you liked our rooms, warm hospitality and services. However, it’s disheartening to know your overall experience with us was not up to the mark. Your feedback has been shared with the concerned department for requisite amendments. We hope you’ll give us another opportunity to welcome you back with the excellence that we are known for and reinstate your faith in us. Best Regards, Front Office Manager

Responded May 21, 2019
The Residence Hotel and Apartment
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