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The Robertson Kuala Lumpur
The Robertson Kuala Lumpur
The Robertson Kuala Lumpur
The Robertson Kuala Lumpur
The Robertson Kuala Lumpur
The Robertson Kuala Lumpur
The Robertson Kuala Lumpur

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8.2

Excellent

3,691 reviews

3,691 reviews

Housekeeping100
View49
Check in/Check Out15
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Grocery Store

60 m

St. Anthony Church

100 m

Jalan Sayur Food Street

130 m

Bus terminal supermarket

330 m

Puduraya Bus Station Left Luggage Office

400 m

Popular landmarks
Jalan Alor

610 m

Chinatown - Kuala Lumpur

860 m

Menara Kuala Lumpur

900 m

Central Market

1.0 km

Pavilion Kuala Lumpur

1.1 km

Closest landmarks
Neuropsy Clinic

140 m

Klinik Dr. Gigi @ Pudu

140 m

Tung Shin Hospital

140 m

Tung Shin Academy Of Nursing

140 m

Chinese Medical Division

180 m

2020

The Robertson Kuala Lumpur

The Robertson, No 2, Jalan Robertson, Bukit Bintang, Kuala Lumpur, Malaysia, 50150 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Located in heart of Kuala Lumpur

Airport transport

Excellent view

200 meters to public transportation

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Transport to airport

Car park

Complimentary WIFi in all rooms

Luggage storage

Sauna

Swimming pool [outdoor]

Cash withdrawal

Hot tub

This property is in high demand!

20 travelers have booked today.

Value for money8.3
Distance to city center0.3km
Location rating8.7
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport16.9 km

Rooms available at The Robertson Kuala Lumpur

Premier Two-Bedroom Suite
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Premier One-Bedroom Suite
...
  • Room size: 55 m²/592 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Deluxe Three Bedroom Suite
...
  • Room size: 70 m²/753 ft²
  • Non-smoking
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
Executive One-Bedroom Suite
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 queen bed & 1 single bed
Enter dates to see prices
Deluxe Two-Bedroom Suite
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 queen bed & 2 single beds
Enter dates to see prices
Two-Bedroom Apartment
...
  • Room size: 60 m²/646 ft²
  • 2 bedrooms
Enter dates to see prices
Apartment
...
  • Room size: 60 m²/646 ft²
Enter dates to see prices
Deluxe Suite
...
  • Room size: 60 m²/646 ft²
Enter dates to see prices
Royal Suite
...
  • Room size: 70 m²/753 ft²
Enter dates to see prices
PREMIER SUITE,2 QUEEN BEDS,NON SMOKING
...
  • Room size: 60 m²/646 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Robertson Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out.

How do I get to The Robertson Kuala Lumpur?

The Robertson Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 125 MYR. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Robertson Kuala Lumpur has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the serviced apartment.

Is breakfast offered at The Robertson Kuala Lumpur?

Wake up to a great à la carte breakfast at The Robertson Kuala Lumpur. A selection of food types including western and halal breakfast options is available for guests.

What are my dining options at The Robertson Kuala Lumpur?

The Robertson Kuala Lumpur features 6 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at The Robertson Kuala Lumpur?

The Robertson Kuala Lumpur does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to The Robertson Kuala Lumpur?

The closest train, metro, or bus station is MR4 Hang Tuah, 470 m away from The Robertson Kuala Lumpur.

What restaurants are nearby The Robertson Kuala Lumpur?

The Robertson Kuala Lumpur is located in Bukit Bintang, famous for good restaurants such as Kedai Mamak Husin, i The One Restaurant and Blue Chip Lounge.

What popular shopping places are close to The Robertson Kuala Lumpur?

Shopping options in The Robertson Kuala Lumpur’s Bukit Bintang neighborhood include Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

What are popular attractions near The Robertson Kuala Lumpur?

The Robertson Kuala Lumpur is located in Bukit Bintang area, which is famous for attractions such as Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions.

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Explore the neighborhood

What people love about The Robertson Kuala Lumpur

  • 10

    Exceptional
    Location

    "The serviced apartment was right in the middle of all the good food spots and within walking distance from Chinatown."

    Yuewan

    |

    July 29, 2022

  • 9.2

    Exceptional
    Cleanliness

    "Nice and Clean Apartment with all necessary facilities."

    Ali

    |

    July 27, 2022

  • 10

    Exceptional
    Location

    "Very spacious and good location."

    Wilson

    |

    July 26, 2022

Property ranking|Compared to 6,806 Kuala Lumpur properties
See all rankings
Location score
8.7/10
Service score
8.4/10
Room size
61 sqm.
Value for money score
8.3/10
Better than
95
%
of Kuala Lumpur properties
Better than
95
%
of Kuala Lumpur properties
Bigger than
95
%
of Kuala Lumpur properties
Better than
94
%
of Kuala Lumpur properties
Overall rating:

8.2

Excellent
3,691 reviews
Cleanliness
8.2
Facilities
8.3
Location
8.7
Read all reviews >
What travelers say they love:
Clean room and feel like at home.
ONG from Malaysia
Family with young children
More about The Robertson Kuala Lumpur

More about The Robertson Kuala Lumpur

The Robertson Kuala Lumpur

Get the most from an urban escape in Kuala Lumpur when you book a room at The Robertson Kuala Lumpur. Located right in the city center, The Robertson Kuala Lumpur saves you time and travel by letting you wake up right in the heart of the best neighborhood. Conveniently located only 7.4 km from Terminal Bersepadu Selatan, a stay at The Robertson Kuala Lumpur adds efficiency to your trip with easy city access and diverse day trip options.
Have a hassle-free trip while enjoying the services and amenities offered by The Robertson Kuala Lumpur. Keep up with all your communications easily with the serviced apartment's free Wi-Fi. Getting from and back to the airport can be easily arranged with the serviced apartment's airport transfer services. Guests can enjoy free parking right at the serviced apartment.
Front desk services including concierge service and luggage storage can assist with your needs. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by serviced apartment.
Enjoy the services offered at The Robertson Kuala Lumpur from the convenience of your guestroom. For your comfort, some rooms at the serviced apartment are equipped with linen service, blackout curtains and air conditioning. Some rooms at The Robertson Kuala Lumpur even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator at your disposal. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the serviced apartment. A variety of convenient and tasty dining options are waiting for you at the serviced apartment, for whenever you get hungry. If you're picky about eating, don't worry! The Robertson Kuala Lumpur has a selection of cuisine types including halal options. Light snacking is available day or night with the serviced apartment's vending machines.
Recreational facilities at The Robertson Kuala Lumpur are designed for escape and relaxation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Experience all the sights and local attractions of Kuala Lumpur with The Robertson Kuala Lumpur as your base. Don't forget to stop by Menara Kuala Lumpur located 890 m away, where everyone who visits Kuala Lumpur wants to have their photo taken.


Reasons to stay here

Facilities at this serviced apartment are rated higher than 95% of other accommodations in the city.
Ranking higher than 95% of the city's accommodations options, this is a great choice for location.
Staff and service here are considered high quality by past guests whose ratings put it above 95% of the city's options.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

6 mentions

Swimming Pool

5 mentions

Breakfast

1 mention

Internet

1 mention

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Hot tub
  • Sauna
  • Steam room
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Convenience store
  • Elevator
  • Luggage storage
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids facilities
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Transport to airport

Available in all rooms

  • A/C
  • Accessible by elevator
  • Blackout curtains
  • Closet
  • Clothes rack
  • Complimentary drinking water
  • Dining table
  • Full kitchen
  • Hair dryer
  • Individual air conditioning
  • Iron and ironing board
  • Kitchenette
  • Kitchenware
  • Linens
  • Microwave
  • Mirror
  • Non-smoking
  • Phone
  • Private apartment in building
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Separate living room
  • Shower
  • Slippers
  • Socket near the bed
  • Sofa
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Walk-in shower
  • Washing machine
  • Wi-Fi
  • Wi-Fi [complimentary]
  • Window
Location
The Robertson, No 2, Jalan Robertson, Bukit Bintang, Kuala Lumpur, Malaysia, 50150
Excellent
Location

8.7

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    16.9 km
  • Kuala Lumpur International Airport (KUL)
    44.8 km

Public transportation

  • LRT Train Station - Plaza Rakyat
    250 m
  • SBK17 Merdeka
    350 m

Hospital or clinic

  • Neuropsy Clinic
    140 m

Shopping

  • Pavilion Kuala Lumpur
    1.1 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Jalan Alor
    610 m
  • Chinatown - Kuala Lumpur
    860 m
  • Menara Kuala Lumpur
    900 m
  • Central Market
    1.0 km
  • Pavilion Kuala Lumpur
    1.1 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.3 km
  • Aquaria KLCC
    1.4 km
  • KLCC Park
    1.7 km
  • Petronas Twin Towers
    1.7 km
  • KL Bird Park
    1.8 km

Nearby landmarks

  • Grocery Store
    60 m
  • St. Anthony Church
    100 m
  • Jalan Sayur Food Street
    130 m
  • Neuropsy Clinic
    140 m
  • Klinik Dr. Gigi @ Pudu
    140 m
  • Tung Shin Hospital
    140 m
  • Tung Shin Academy Of Nursing
    140 m
  • Chinese Medical Division
    180 m
  • Western Medical Division
    230 m
  • STA Travel
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Parking spaces are limited. One unit is entitled to one free parking lot only.
    Check-in starts from 03:00 PM onwards. Please contact the property directly for more information.
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • A security deposit of MYR 150 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until02:00
  • Check-out from11:00
  • Check-out until11:00
  • Reception open until02:00

Getting around

  • Airport transfer fee125 MYR
  • Distance from city center0.3km
  • Travel time to airport (minutes)50

The property

  • Non-smoking rooms/floorsyes
  • Number of floors46
  • Number of restaurants6
  • Number of rooms 50
  • Room voltage240
  • Year property opened2018

Reviews of The Robertson Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.2
Facilities8.3
Location8.7
Service8.4
Value for money8.3
High score for Kuala Lumpur
Rating
9+ Exceptional (385)
8-9 Excellent (82)
7-8 Very Good (104)
6-7 Good (55)
<6 Below Expectation (156)
Time of the year
Mar - May (146)
Jun - Aug (148)
Sep - Nov (221)
Dec - Feb (267)
All guests (1,894)
All room types
All languages

Show reviews that mention 

Showing 782 verified guest comments
12345
10.0
Exceptional
ANNETTE from Philippines
Group
Executive One-Bedroom Suite
Stayed 2 nights in February 2020

WONDEFUL KL”

I love the Robertsons Kuala Lumpur. ts really a new facility and you can do anything from cooking to washing and swimming. Whats more important is that it is Travelers friendly.Even if you have checked out they still house your luggage's until you leave. they are also considerate to our needs.

Reviewed March 02, 2020

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Thank you for leaving such a nice review. We are glad that you and your family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Regards

Responded June 03, 2021
The Robertson Kuala Lumpur
9.2
Exceptional
WENXIAN from Malaysia
Family with teens
Premier Two-Bedroom Suite
Stayed 1 night in July 2020

A pleasant stay”

Robertson is at a strategic location where you can assess to Bukit Bintang easily. Unit is spacious and comfortable. But the bathroom is dirty. Inform the staff through whatsapp when we checked out. They responded politely and promised to improve on this issue. Overall we are satisfy with the stay

Reviewed July 07, 2020

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We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

Responded July 12, 2020
The Robertson Kuala Lumpur
10.0
Exceptional
Dayang from Malaysia
Couple
Premier One-Bedroom Suite
Stayed 2 nights in August 2020

Lovely escape at the heart of KL city”

I stayed 2 nights in a one-bedroom apartment to celebrate my 1st wedding anniversary, and I must say everything exceeded my expectation. It was worth every penny because this place is amazingly well equipped with kitchen appliances, washing machine, fridge, a nice dining table and a cozy living room section where you can watch TV all night long. The lovely interior makes you feel right at home and the cleanliness just took my worries away while enjoying my stay amid pandemic. The check-in & check-out process was a breeze and the staff was friendly and accommodating. There is a wide array of dining options nearby from Mamak restaurant, coffee shops to Western cuisines and also 24 hours convenient store where you can buy some of your essential items. Places of attractions like Jalan Alor, Bukit Bintang and Berjaya Time Square are easily walkable. Needless to say, this place is a hidden gem in the heart of KL city. Would come back soon!

Reviewed August 13, 2020

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We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

Responded October 19, 2020
The Robertson Kuala Lumpur
9.2
Exceptional
Charlotte from United Kingdom
Group
Deluxe Three Bedroom Suite
Stayed 4 nights in February 2020

Great stay ”

This is a new building in the heart of Kuala Lumpur - 10 minute walk to Chankat Street and Jalan Alor, Pavillion and KLCC are a little further. The swimming pool is amazing for swimming. There's a mamak, 7 11 and restaurants just next door. Lifts can be slow to use. Our first room the aircon didn't work but they moved us to a much better apartment.

Reviewed March 22, 2020

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thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.

Responded June 28, 2020
The Robertson Kuala Lumpur
7.2
Very good
Wan from Malaysia
Group
Premier One-Bedroom Suite
Stayed 2 nights in October 2019

Comfortable stay”

Overall stay is comfortable as basic necessities are provided with instant support from the team as there is whats app to contact them in need of anything. Plaza rakyat lrt is within close proximity, times square or bukit bintang is just 10 mins walk. Minor cons about concierge, staff is not proactive or initiative to provide assistance.

Reviewed October 27, 2019

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8.4
Excellent
DARMARISYANTO from Malaysia
Group
Deluxe Three Bedroom Suite
Stayed 3 nights in December 2020

Great services & locations”

We booked 3bedroom units at level 22-corner unit. Pros:- - great location, right in the middle of kl city center (bukit bintang area & pudu). Walking distance to eatery places such as mamak , kopitiam and cafe . Have 7eleven and convenient fruits stores just beside the building. -Staff are really friendly and helpful. I checkin slightly earlier, but the staff really help me go through the details and procedures (Middle East guy , i think his name is louay). Requested for 2 parking which is FOC just need to pay deposits. And were given out 2 sets of access cards as per our earlier request. -very nice view from our units and great staycation for groups, facilities inside the unit are great (provided with cooking appliances and large fridge, wifi with tv and netflix, toiletries and washing & dryer machine, enough amenities for our group). -2 quuen bed and 2 single beds (is actually a studio unit with 1 room, but they renovated it into 2 other small room with sliding door partition, the 2 single beds room are not attached with any aircond or fans but it is good enough as u can still feel the aircond from the living room area). -parking space is convenient and easy access to go in and out , the guards also really helpful. -the frontdesk staff help me to create a whatsapp group and they are accessible all the time. (The unit actually operated by Maplehome-they even have their own office at the ground floor). Cons:- -lifts are really slow especially during peak hours. -sounds proof are not that great, especially if you unlucky to have a noisy neighbors 😅. -no drinking water provided, but there is a vending machine at lobby area (drinking water, sodas and some snacks). -only one toilet (even though is a 3bedroom unit)so might be a problems if u are coming with big group. Overall it is great and valuable for ur money. Reccomended

Reviewed December 13, 2020

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Thank you for leaving such a nice review. We are glad that you and your family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.

Responded April 22, 2021
The Robertson Kuala Lumpur
10.0
Exceptional
Tan from Malaysia
Family with young children
Premier Two-Bedroom Suite
Stayed 1 night in November 2019

Great stay short stay.”

Last minute booking. Found a gem in the heart of KL. The facilities are excellent. The security is very focus and polite in directing you to check-in till check-out. There is 7-Eleven and food store within the walking distance which is very convenient. For this price, I have got 2 queen size bed to accommodate my family, which we are very satisfied. Although the room is not that spacious, the beds provided the best comfort and we have no complaint about it. Will definitely come back again.

Reviewed November 04, 2019

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9.2
Exceptional
Ashley from United States
Couple
Premier One-Bedroom Suite
Stayed 1 night in November 2019

Room is a bit grimey. Location/amenities are fantastic. ”

The Robertson is a huge condo complex with great amenities and location. There’s a delicious 24-hour Indian restaurant that we ate at multiple times and a nice hip little grocery shop/cafe at the street level right next to the building. Jalan Alor eating street is just a few blocks away. The pool is gorgeous and gigantic, and there were even more amenities (gym, rooftop lounge) that we didn’t have time to use. The room itself had a beautiful view of the Petronas towers lit up at night, and there was clothes washer in the unit! Very convenient. That all being said, some of the surfaces in the room were tired and dirty. It seemed like they turn business so quickly that a deep clean isn’t possible. The fabric on the couch had a sticky grimey feeling and look and was burnt in one place from an iron being set on it. The walls had marks all over them. There were some hairs left behind in the bathroom. Overall, we appreciated staying here for one night, but there is room for improvement.

Reviewed November 30, 2019

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10.0
Exceptional
Nigel
Couple
Premier One-Bedroom Suite
Stayed 2 nights in November 2019

Very good”

Exceptional stay, ( this is a serviced apartment not hotel ) easy check in just go to maple office under south building. Good friendly staff and good communication via what’s app. Appartment was clean well equipped and stunning view from the 45th floor. Pool gym and other facilities all clean and new would definitely stay again for the price

Reviewed November 07, 2019

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10.0
Exceptional
Alicia
Group
Deluxe Two-Bedroom Suite
Stayed 1 night in October 2019

Affordable and Comfortable, Definitely Value for Money”

Firstly, the purpose of my booking was for a night stay as my flight landed in late at night. The staff was very kind to provide guidance when I called to inform of the probability of checking-in later than 12.00 p.m. When we arrived at the reception area, the staffs on duty welcomed us warmly and provided us with clear instructions of the usage of cards given and the access to facilities. I am added to a WhatsApp group for any queries or problems faced regarding and along our stay. My family and I were extremely happy with the ambience and cleanliness of the rooms as well as the washroom. Basic toiletries and facilities such as the iron, hairdryer and washing machine were also provided. We were even provided Netflix for entertainment during our stay, so all in all, it is a worth it experience to stay at The Robertsons. We will definitely book again if we are to visit KL in the near future.

Reviewed November 17, 2019

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9.6
Exceptional
Trieno from Singapore
Group
Deluxe Three Bedroom Suite
Stayed 1 night in November 2019

Cheap, nice and clean room with a catch!”

For the price, you get 3 "bedroom" with one toilet. It is actually 1 master bedroom, 1 room(was previously a kitchen) and 1 room(part of the living room). Good for those who only need a place to sleep. Be warned, there is no privacy for the 2 rooms.

Reviewed November 12, 2019

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8.8
Excellent
Tóth from Hungary
Couple
Premier One-Bedroom Suite
Stayed 3 nights in February 2020

Excellent”

Basic apartment. Not as on the picture. The decoration, the smaller lamps, the wine glasses... all missing. Those small things which give the extra, something plus for your stay. The better feeling. The cleaning and the maintenance should be better - clogged drain in the shower, leaking sink etc. Queen bed, not so big, but comfortable. Wifi is good, but only in the apartment, but no at the swimming pool etc. Check-in, check-out was fast. Good communication with the staff via Whatsapp. Write them after booking to get information about check-in. The facilities (swimming pool, gym, restaurants, shops nearby) are good. Bukit Bintang is close, 5 min. walk.

Reviewed March 06, 2020

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6.4
Good
David from New Zealand
Solo traveler
Premier One-Bedroom Suite
Stayed 1 night in October 2019

Probably good for families”

This accommodation is in apartments and is not a hotel. You will not find a reception desk for "The Robertson" but for one of the companies managing the units. The kitchen, hard tile floors, bare basics in the room would probably be perfect for a family with kids. If you want things like carpet, a room safe for your passport, some thought given to decoration etc. then this isn't for you. I found WiFi difficult to set up – needed staff to come to my apartment to make it work. But we persevered and eventually got it to work.

Reviewed November 01, 2019

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10.0
Exceptional
Afzar from Malaysia
Family with young children
Premier One-Bedroom Suite
Stayed 3 nights in September 2019

The Best Condo in KL!”

The condo strategically located near Bukit Bintang and Pavillion area. Complete condo with complete facilities such as outdoor pool, gym and sky deck. Excellent for short stay or getaway in KL. Good 3 level condo security. Convenience store, restaurant and church just few steps from condo. Easy to get grab service. Will stay again in future.

Reviewed September 30, 2019

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10.0
Exceptional
Felix from Malaysia
Solo traveler
Premier One-Bedroom Suite
Stayed 1 night in June 2019

In a penthouse above the city with the best Staff - Could not be more happy”

The apartment was big, very clean, cozy (sitting on the couch at night with a Laptop and looking over the glowing City is hard to beat) and absolutely worth the money. The view from the roof is breathtaking, pool is nice and most importantly the staff was phenomenal. Friendly, helpful, accommodating ... could not ask for more. Location is 10m by foot away from the Pavilion and all it's malls but the 10 min are through a fantastic street full of street food and stall that is busteling at night. The only reason to not stay here is if you cannot be bothered to make your own bed for 2 min as there is no daily rooms service. 10/10 location absolutely lucky find!

Reviewed July 06, 2019

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8.8
Excellent
Mostaq from Canada
Family with young children
Premier Two-Bedroom Suite
Stayed 2 nights in July 2019

Wonderful clean a family friendly place!”

We were waiting until 3pm (was in the property at 9am) but it was clean, lovely, run by young peoples. Considering the value of money and facilities, no question it deserves appreciation! Restuarant and food services besides property is worth mentioning- reasonable price and clean!

Reviewed July 29, 2019

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10.0
Exceptional
Kent from Canada
Solo traveler
Premier One-Bedroom Suite
Stayed 6 nights in June 2019

Superior alternative to KL hotels”

Easy check in, a short walk to Bukit Bintang, lots of space, fast internet, supermarket downstairs, kitchen facilities. So much better than KL hotels in the same price range.

Reviewed June 30, 2019

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10.0
Exceptional
BoonHow from Malaysia
Group
Deluxe Three Bedroom Suite
Stayed 2 nights in September 2020

Best view, Great location”

nice pool view, great location, near to bukit bintang shopping area, walking distance to mrt, check in desk at a small room on right side after the security door, manage by Maple home.

Reviewed September 28, 2020

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Thank you for leaving such a nice review. We are glad that you and your family loved our services; our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.

Responded October 19, 2020
The Robertson Kuala Lumpur
9.2
Exceptional
Jenny from Australia
Solo traveler
Premier One-Bedroom Suite
Stayed 2 nights in June 2019

Exceptional”

Whilst location is close to transport (about 10/15 walk) it is over a a main road which does not have accessible crossings - this makes it a bit difficult. Chinatown (and Petaling Markets) about 10/15 mins the other way. I did not receive any instructions on how to check in however staff at the complex were helpful and called the company for me. Make sure you get check in instructions prior to arrival otherwise it will be problematic to get into your room. Apartment was clean and tidy. Huge pool.

Reviewed June 20, 2019

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8.8
Excellent
Kiến from Vietnam
Couple
Premier One-Bedroom Suite
Stayed 2 nights in October 2019

GOOD PRICE, GOOD ROOM, BUT INCONVENIENT”

This apartment is located at Bukit Bintang, which is very close to main shopping street and Petronas Twin Tower. Room is clean, pool is extremely awesome, but they only give me 1 access card per room, no matter how many people we check in, that’s quite inconvenient

Reviewed October 22, 2019

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