The RuMa Hotel and Residences
See the best of Kuala Lumpur with a stay at The RuMa Hotel and Residences, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Did you know? Terminal Bersepadu Selatan is just 8.2 km away, giving guests convenient access to one of the city's urban transportation options.
The RuMa Hotel and Residences provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kuala Lumpur.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at The RuMa Hotel and Residences. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The RuMa Hotel and Residences. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at The RuMa Hotel and Residences with all the activities and facilities provided. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, salon and spa. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the library. Pick up something memorable for yourself or those waiting for you back at home, at the shops.
Around the property
Take some time to explore Kuala Lumpur during your stay at the hotel. Get a photograph of yourself in front of Menara Kuala Lumpur located 1.1 km away, a must-see for anyone visiting Kuala Lumpur.
Reasons to stay here
Guests who stayed here rated the facilities above 99% of other accommodations in the city.
This hotel scores higher than 99% of the city's accommodations for cleanliness.
This accommodation is highly recommended for its location, scoring higher than 99% of other options in the city.
BEST HOTEL by far!”
I have been to KL maannnnyyyy times. In a year, i will definitely have a trip to KL at the very least 3 times since 2013. Among all the hotels that I have been too, The Ruma Hotel is THE BEST hotel ever! Everything was flawless! I was already impressed the moment i stepped out of the grabcar which brought us to the hotel from the airport. I booked a deluxe king room for 2 nights. On our first night, our mini fridge was spoilt. Hence, we called for it to be fixed. After 30mins, it was still faulty. As it was 1am, and we needed a fridge to store my daughter's milk, they offered us a new room, a free upgrade! I wasn't expecting an upgrade, maybe an ice pack to store the milk is good enough for the night. But The Ruma Hotel service recovery is TOP NOTCH! Their breakfast were SUPERB! The exact epitome of "ATAS". The room amenities were complete, the room was VERY clean, the location is central to pavillion and klcc & plus point is, late checkout up to 11pm! BEST HOTEL EVER!
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Great for staycation”
RuMa Hotel & Residences is really a beautiful place with luxury feel to our stay. The flexi check in check out is a deal maker for us to decide to stay here for our staycation as we don't have to stress out on the time to check and check out. Although during our check in, we got some set back as apparently we have to inform in advance on our check in check out time (we thought the flexi time should be by default as standard package) and was really disappointed after being told we have to check out latest by 1pm. Ali, the staff who attended us did a great job to help to extend our check out time to later evening which is much appreciated. Overall, we enjoyed the stay very much and would recommend to everyone looking for a staycation. Just remember to confirm the check in and check out time when do the booking.
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Anniversary Stay”
Made arrangements with RuMa via Agoda for our 5th wedding anniversary staycation. Agoda coordinated with RuMa accordingly and the service was excellent even before we checked in. Was gladly pleased with some of the generous upgrades for tea time meals and the mini bar. The room was so beautiful and the staff decorated it with rose petals for the occasion. Housekeeping even responded fast at 1am for a stiffer pillow and two staff came just to deliver a pillow! The whole hotel was an artful delight for the senses and pictures. We also had our scrumptious dinner at The Atas restaurant and was superbly attended by Deva, and again at breakfast. Outstanding service! Felt like we were in a 6-7 star hotel. Amazing experience all the way right til check out. Definitely worth the experience and hospitality. Thank you RuMa and Agoda for making our anniversary so memorable. We will be back again. :)
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NYE and NY Amazing Stay!”
It was more like a spur-of-the-moment decision to stay at The RuMa Hotel and Residences with my cousin and two other friends. We booked two rooms and requested for a connecting door next to each other and it was being considered by the hotel. The view was not the best but it was OK though we did not get rooms at the high floor. Cleanliness was simply perfect and the rooms were big enough for two people with a combined shower and bathtub. We also ordered a room service for dinner and it was scrumptious! Nevertheless, during breakfast, buffet was not provided but had good selections for à la carte menu though it was a bit chaotic as it seemed that the hotel did not have enough and proficient staff to cater the full crowd. Overall stay was good.
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Excellent service, polite and friendly staffs. ”
Checking in and out was easy, very straight forward. 24hrs of checking in and out! Parking in the basement is absolutely safe with cameras. I would like to suggest that maybe the hotel could add few more cameras at the motorcycle parking lots. In room service was a great experience for me. Price for the food are somehow fair to me. The hotel also serves in room breakfast. I would also like to suggest to have a little bit more of varieties in the breakfast menu. Overall the experience i had throughout my 3 nights of stay in The Ruma was a great experience. Obviously recommendable and would come back again for the great service by the hotel.
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Perfect in everyway!”
I don’t think I have ever made a review online, but this one is an exception. I am in awe the first time I got in. Firstly, they greet me by my name (I arrive quite late hence they are probably expecting me already), secondly they asked when is my estimated time of departure to see if they could set a late check out...wow. The room itself is amazing, I love everything about it....the cleanliness of the design, the sophistication....bed is comfy, the bathroom is so clean and spotless. Location is so strategic...walking distance to Pavilion shopping center. Lastly, the staff is superb, you cant get better customer service here! I would def come back!
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Super Wonderful”
This is the best hotel i ever stayed while in Kuala Lumpur. Their hospitality is the best i ever received as compared to other hotels in Kuala Lumpur. Hotel room was excellent, way beyond what i expected and the facilities are great. i sincerely feel that they do not choose who to serve and does not look at your appearance. Highly recommended to stay at this hotel and for sure i will come back again.
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Amazing Luxury Boutique Hotel in the heart of Kuala Lumpur”
The room, facilities and services are great. We were greeted by names all the time by the staff. They took the time to decorate the room for my wife's birthday and even converted the sofa into an extra bed for us in the evening. The option to have breakfast in room or buffet in the restaurant was really good. Would definitely recommend to others and stay here again in the future.
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The Ruma Hotel KL ”
Excellent service with the best location in the heart of Kuala Lumpur. The most beautiful hotel. Giving the best perfectly relaxed and elegant weekend. I really enjoyed and loving my stay here in The Ruma.
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The staff there are very polite and they attend to all additional request professionally.”
This hotel was just perfect in every sense. Food, hospitality, very calm and relax ambiance. The staff are all very attentive . Design and space planning is exceptionally good. Would recommend to all to see for yourself .
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Great stay”
The hotel is amazing. Very chic and the design is amazing. Totally love our stay here. Not to forget, the great breakfast spread we had each morning and the flexible check in/out time.
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Fantastic location and great room”
Everything about the stay was good and comfortable. The location is within walking distance to both Pavilion and KLCC - if you would like to stay near these 2 malls, Ruma is perfect and very convenient. I like the breakfast concept - buffet is just a cold selection (cold cuts, cereals, fruits etc); hot food can be ordered from a fixed menu - i felt this concept is good as it helps to reduce food wastage. Everything on the Malaysian delights in their breakfast menu is superb - my fav is the nasi lemak. Room was all good, and free parking for guests. Overall, I had a great stay!
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Excellent hotel, staff friendly!”
The excellent hotel that I even went,all the staff with friendly smile, welcoming, polite and helpful. Hotel very clean and very comfortable, very enjoy to stay with it. Nominate staff name Nash, he working at front desk, very helpful, polite, always smile and great with us. Thank you The RuMa, you did a great service for us.We enjoy it!Love it!
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The close proximity to all the major shopping malls is a plus. ”
The rustic yet contemporary furnishings is perfect. The breakfast was different from the normal hotel buffet. It’s more of a personalized buffet. I loved that!
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Everything is Perfect”
Thank you to The RuMa providing such amazing hospitality and we both had a great time staying in this hotel and also we allowed to have late check out at 7pm. Every staff is amazing and professional assistance us in many ways. I wish the hotel could provide more vegetarian options for breakfast and fresh brew espresso coffee 😀
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New Gem in KL”
Loved our stay here. The staff were friendly and warm. The decor and overall look was clean, understated luxury with Malaysian touches. Breakfast was delicious with good choices. Pool area was fun with individual cocoons scattered around. Highly recommended.
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Exceptional”
From checking in to checking out, every step was made easy and quick. All staff were interactive and welcoming. Bar Tender Naveen made fantastic drinks and he was the reason why we decided to have dinner by the bar. The breakfast at the Atas restaurant had everything we needed. Breakfast spread was awesome and for dinner, the duck breast dish still has us talking about it. We will definitely be back to the RuMa. 5 stars from us. Thank you. Priscilla & Wuei.
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Exceptional”
This hotel has the best LATE CHECK OUT time.....which is 11pm!! fantastic!
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Staff friendly ”
Best stay in the ruma hotel. staff very friendly. facilities and room very clean. complimentary checkout late very the best service.. 👍👍👍
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Exceptional”
Staff were amazing, hotel is gorgeous and breakfast very good indeed.
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