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The RuMa Hotel and Residences
The RuMa Hotel and Residences
The RuMa Hotel and Residences
The RuMa Hotel and Residences
The RuMa Hotel and Residences
The RuMa Hotel and Residences
The RuMa Hotel and Residences

Removed from saved list

9.4

Exceptional

4,017 reviews

4,017 reviews

Housekeeping54
Breakfast26
View14
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Top Room@Top Hat

30 m

Kuala Lumpur Convention Centre

170 m

Aquaria KLCC

180 m

KLCC - Bukit Bintang Pedestrian Walkway

220 m

Craft Complex (Kompleks Budaya Kraf)

320 m

Popular landmarks
Pavilion Kuala Lumpur

420 m

Petronas Twin Towers

640 m

Jalan Alor

830 m

Menara Kuala Lumpur

1.2 km

Chinatown - Kuala Lumpur

2.2 km

Closest landmarks
Embassy of the Philippines

90 m

Fuze Club Kuala Lumpur

180 m

Pro Heal Dental

340 m

Pavillion Mall

390 m

Pavilion Kuala Lumpur

420 m

The RuMa Hotel and Residences

7 Jalan Kia Peng,, KLCC, Kuala Lumpur, Malaysia, 50450 - See map

In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in KLCC, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Kuala Lumpur

Top Value

Check-in/out [private]

Excellent room comfort & quality

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Complimentary WIFi in all rooms

Exercise area

Spa

Luggage storage

Check-in/out [private]

This property is in high demand!

12 travelers have booked today.

Value for money9.2
Distance to city center0.5 km
Location rating9.6
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.1 km

Rooms available at The RuMa Hotel and Residences

Deluxe Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Suite
...
  • Room size: 88 m²/947 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand King Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Corner Studio
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Twin Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Studio
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 43 m²/463 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Corner Studio Twin Tower View
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Corner King
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The RuMa Hotel and Residences?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to The RuMa Hotel and Residences?

The RuMa Hotel and Residences is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The RuMa Hotel and Residences has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The RuMa Hotel and Residences?

Start your mornings right, with the à la carte and continental breakfast options offered at The RuMa Hotel and Residences. Adults can enjoy breakfast offered with an additional charge of 130 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The RuMa Hotel and Residences?

The RuMa Hotel and Residences features an on-site restaurant for your dining convenience.

Can special events be hosted at The RuMa Hotel and Residences?

Event decoration service is offered to help your event go smoothly.

Can business events be hosted at The RuMa Hotel and Residences?

On-site venues and convenient event services make The RuMa Hotel and Residences an ideal choice for hosting corporate events.

What is the smoking policy at The RuMa Hotel and Residences?

The RuMa Hotel and Residences does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The RuMa Hotel and Residences?

The closest train, metro, or bus station to The RuMa Hotel and Residences is Raja Chulan Monorail Station, 480 m away.

What restaurants are nearby The RuMa Hotel and Residences?

The RuMa Hotel and Residences’s neighborhood is KLCC which includes popular restaurants such as Top Hat, Qing Zhen Chinese Restaurant and The Square.

What popular shopping places are close to The RuMa Hotel and Residences?

The RuMa Hotel and Residences is located in KLCC area which features shopping places such as Suria KLCC, Parkson Kajang and nikorex display.

What are popular attractions near The RuMa Hotel and Residences?

The RuMa Hotel and Residences’s location in the KLCC neighborhood makes it close to famous attractions including Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur.

What popular natural sightseeing spots are close to The RuMa Hotel and Residences?

The RuMa Hotel and Residences’s nearby natural sights include Jelutong Tree and Camp ground located in the same KLCC area.

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Explore the neighborhood

What people love about The RuMa Hotel and Residences

  • 10

    Exceptional
    Cleanliness

    "The room is clean and spacious."

    Wing

    |

    July 29, 2022

  • 10

    Exceptional

    "I have a great timeee staying there."

    muhaimi

    |

    July 28, 2022

  • 10

    Exceptional
    Cleanliness

    "The hotel was very clean and cosy."

    Regine

    |

    July 28, 2022

Property ranking|Compared to 6,806 Kuala Lumpur properties
See all rankings
Value for money score
9.2/10
Location score
9.6/10
Service score
9.6/10
Cleanliness score
9.7/10
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Overall rating:

9.4

Exceptional
4,017 reviews
Cleanliness
9.7
Facilities
9.4
Location
9.6
Read all reviews >
What travelers say they love:
Staff is very professional and attentive.
AZHAR from Singapore
Family with young children
More about The RuMa Hotel and Residences

More about The RuMa Hotel and Residences

The RuMa Hotel and Residences

See the best of Kuala Lumpur with a stay at The RuMa Hotel and Residences, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Did you know? Terminal Bersepadu Selatan is just 8.2 km away, giving guests convenient access to one of the city's urban transportation options.
The RuMa Hotel and Residences provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kuala Lumpur.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at The RuMa Hotel and Residences. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The RuMa Hotel and Residences. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at The RuMa Hotel and Residences with all the activities and facilities provided. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, salon and spa. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the library. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take some time to explore Kuala Lumpur during your stay at the hotel. Get a photograph of yourself in front of Menara Kuala Lumpur located 1.1 km away, a must-see for anyone visiting Kuala Lumpur.


Reasons to stay here

Guests who stayed here rated the facilities above 99% of other accommodations in the city.
This hotel scores higher than 99% of the city's accommodations for cleanliness.
This accommodation is highly recommended for its location, scoring higher than 99% of other options in the city.

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Amenities and facilities
Exceptional
Facilities

9.4

Most talked about facilities

Breakfast

3 mentions

Swimming Pool

2 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Massage
  • On-site entertainment
  • Pool with view
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Hair salon
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Daily newspaper
  • Desk
  • Fan
  • Fitness club privileges
  • Free tea
  • Free welcome drink
  • Hair dryer
  • Iron and ironing board
  • LAN Internet in room [free]
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Slippers
  • Smoke alarm
  • Sofa
  • Streaming movies
  • Toiletries
  • Towels
  • Umbrella
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
Restaurants on site

ATAS

  • Cuisine: American, Asian, European
  • Menu: Buffet

SANTAI POOL & LOUNGE

  • Cuisine: International, Malaysian
  • Menu: Buffet

LOBBY LOUNGE

  • Cuisine: International, Malaysian
  • Menu: Buffet
Location
7 Jalan Kia Peng,, KLCC, Kuala Lumpur, Malaysia, 50450
Exceptional
Location

9.6

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    18.1 km
  • Kuala Lumpur International Airport (KUL)
    45.6 km

Public transportation

  • Raja Chulan Monorail Station
    480 m
  • SBK15 Muzium Negara
    530 m

Hospital or clinic

  • Pro Heal Dental
    340 m

Shopping

  • Pavilion Kuala Lumpur
    420 m

Convenience store

  • 7 Eleven
    340 m

Cash withdrawal

  • ATM
    70 m
What's nearby

Popular landmarks

  • Aquaria KLCC
    180 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    220 m
  • KLCC Park
    330 m
  • Pavilion Kuala Lumpur
    420 m
  • Petronas Twin Towers
    640 m
  • Jalan Alor
    830 m
  • Menara Kuala Lumpur
    1.2 km
  • Chinatown - Kuala Lumpur
    2.2 km
  • Central Market
    2.2 km
  • KL Bird Park
    3.1 km

Nearby landmarks

  • Top Room@Top Hat
    30 m
  • Embassy of the Philippines
    90 m
  • Kuala Lumpur Convention Centre
    170 m
  • Aquaria KLCC
    180 m
  • Fuze Club Kuala Lumpur
    180 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    220 m
  • Craft Complex (Kompleks Budaya Kraf)
    320 m
  • KLCC Park
    330 m
  • Seri Melayu
    330 m
  • Parkson Kajang
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:00

Getting around

  • Airport transfer fee150 MYR
  • Distance from city center0.5 km
  • Travel time to airport (minutes)55

Extras

  • Breakfast charge (unless included in room price)130 MYR

The property

  • Number of bars/lounges2
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 253
  • Room voltage220
  • Year property opened2018
  • Most recent renovation2018
Property announcements

Standard Hotel check in time starts from 15:00 and check out time 12:00

Reviews of The RuMa Hotel and Residences from real guests

Provided by verified guests of Agoda
9.4
/
10
Exceptional
Cleanliness9.7
Facilities9.4
Location9.6
Service9.6
Value for money9.2
High score for Kuala Lumpur
Rating
9+ Exceptional (314)
8-9 Excellent (23)
7-8 Very Good (18)
6-7 Good (6)
<6 Below Expectation (6)
Time of the year
Mar - May (145)
Jun - Aug (73)
Sep - Nov (48)
Dec - Feb (101)
All guests (995)
All room types
All languages

Show reviews that mention 

Showing 367 verified guest comments
12345
10.0
Exceptional
Azura from Singapore
Family with young children
Deluxe King Room
Stayed 2 nights in January 2020

BEST HOTEL by far!”

I have been to KL maannnnyyyy times. In a year, i will definitely have a trip to KL at the very least 3 times since 2013. Among all the hotels that I have been too, The Ruma Hotel is THE BEST hotel ever! Everything was flawless! I was already impressed the moment i stepped out of the grabcar which brought us to the hotel from the airport. I booked a deluxe king room for 2 nights. On our first night, our mini fridge was spoilt. Hence, we called for it to be fixed. After 30mins, it was still faulty. As it was 1am, and we needed a fridge to store my daughter's milk, they offered us a new room, a free upgrade! I wasn't expecting an upgrade, maybe an ice pack to store the milk is good enough for the night. But The Ruma Hotel service recovery is TOP NOTCH! Their breakfast were SUPERB! The exact epitome of "ATAS". The room amenities were complete, the room was VERY clean, the location is central to pavillion and klcc & plus point is, late checkout up to 11pm! BEST HOTEL EVER!

Reviewed February 01, 2020

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10.0
Exceptional
Hiong from Malaysia
Couple
Deluxe King Room
Stayed 1 night in December 2020

Great for staycation”

RuMa Hotel & Residences is really a beautiful place with luxury feel to our stay. The flexi check in check out is a deal maker for us to decide to stay here for our staycation as we don't have to stress out on the time to check and check out. Although during our check in, we got some set back as apparently we have to inform in advance on our check in check out time (we thought the flexi time should be by default as standard package) and was really disappointed after being told we have to check out latest by 1pm. Ali, the staff who attended us did a great job to help to extend our check out time to later evening which is much appreciated. Overall, we enjoyed the stay very much and would recommend to everyone looking for a staycation. Just remember to confirm the check in and check out time when do the booking.

Reviewed December 28, 2020

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10.0
Exceptional
Johan from Malaysia
Couple
Grand King Room
Stayed 1 night in January 2021

Anniversary Stay”

Made arrangements with RuMa via Agoda for our 5th wedding anniversary staycation. Agoda coordinated with RuMa accordingly and the service was excellent even before we checked in. Was gladly pleased with some of the generous upgrades for tea time meals and the mini bar. The room was so beautiful and the staff decorated it with rose petals for the occasion. Housekeeping even responded fast at 1am for a stiffer pillow and two staff came just to deliver a pillow! The whole hotel was an artful delight for the senses and pictures. We also had our scrumptious dinner at The Atas restaurant and was superbly attended by Deva, and again at breakfast. Outstanding service! Felt like we were in a 6-7 star hotel. Amazing experience all the way right til check out. Definitely worth the experience and hospitality. Thank you RuMa and Agoda for making our anniversary so memorable. We will be back again. :)

Reviewed January 14, 2021

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8.4
Excellent
Abdul from Czech Republic
Group
Deluxe Twin Room
Stayed 1 night in December 2020

NYE and NY Amazing Stay!”

It was more like a spur-of-the-moment decision to stay at The RuMa Hotel and Residences with my cousin and two other friends. We booked two rooms and requested for a connecting door next to each other and it was being considered by the hotel. The view was not the best but it was OK though we did not get rooms at the high floor. Cleanliness was simply perfect and the rooms were big enough for two people with a combined shower and bathtub. We also ordered a room service for dinner and it was scrumptious! Nevertheless, during breakfast, buffet was not provided but had good selections for à la carte menu though it was a bit chaotic as it seemed that the hotel did not have enough and proficient staff to cater the full crowd. Overall stay was good.

Reviewed January 27, 2021

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10.0
Exceptional
Muhammad from Singapore
Couple
Grand King Room
Stayed 3 nights in March 2020

Excellent service, polite and friendly staffs. ”

Checking in and out was easy, very straight forward. 24hrs of checking in and out! Parking in the basement is absolutely safe with cameras. I would like to suggest that maybe the hotel could add few more cameras at the motorcycle parking lots. In room service was a great experience for me. Price for the food are somehow fair to me. The hotel also serves in room breakfast. I would also like to suggest to have a little bit more of varieties in the breakfast menu. Overall the experience i had throughout my 3 nights of stay in The Ruma was a great experience. Obviously recommendable and would come back again for the great service by the hotel.

Reviewed March 19, 2020

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10.0
Exceptional
Margaret from Indonesia
Solo traveler
Deluxe King Room
Stayed 2 nights in September 2019

Perfect in everyway!”

I don’t think I have ever made a review online, but this one is an exception. I am in awe the first time I got in. Firstly, they greet me by my name (I arrive quite late hence they are probably expecting me already), secondly they asked when is my estimated time of departure to see if they could set a late check out...wow. The room itself is amazing, I love everything about it....the cleanliness of the design, the sophistication....bed is comfy, the bathroom is so clean and spotless. Location is so strategic...walking distance to Pavilion shopping center. Lastly, the staff is superb, you cant get better customer service here! I would def come back!

Reviewed September 08, 2019

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10.0
Exceptional
Muhammad from Singapore
Family with young children
Grand King Room
Stayed 3 nights in September 2019

Super Wonderful”

This is the best hotel i ever stayed while in Kuala Lumpur. Their hospitality is the best i ever received as compared to other hotels in Kuala Lumpur. Hotel room was excellent, way beyond what i expected and the facilities are great. i sincerely feel that they do not choose who to serve and does not look at your appearance. Highly recommended to stay at this hotel and for sure i will come back again.

Reviewed December 23, 2019

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9.2
Exceptional
Mohd from Malaysia
Family with young children
Grand King Room
Stayed 1 night in September 2019

Amazing Luxury Boutique Hotel in the heart of Kuala Lumpur”

The room, facilities and services are great. We were greeted by names all the time by the staff. They took the time to decorate the room for my wife's birthday and even converted the sofa into an extra bed for us in the evening. The option to have breakfast in room or buffet in the restaurant was really good. Would definitely recommend to others and stay here again in the future.

Reviewed October 02, 2019

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10.0
Exceptional
Nurnadia from Malaysia
Solo traveler
Deluxe King Room
Stayed 2 nights in December 2020

The Ruma Hotel KL ”

Excellent service with the best location in the heart of Kuala Lumpur. The most beautiful hotel. Giving the best perfectly relaxed and elegant weekend. I really enjoyed and loving my stay here in The Ruma.

Reviewed January 20, 2021

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10.0
Exceptional
Surajpal
Couple
Grand Studio
Stayed 1 night in February 2019

The staff there are very polite and they attend to all additional request professionally.”

This hotel was just perfect in every sense. Food, hospitality, very calm and relax ambiance. The staff are all very attentive . Design and space planning is exceptionally good. Would recommend to all to see for yourself .

Reviewed February 16, 2019

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10.0
Exceptional
Nur from Singapore
Family with young children
Deluxe King Room
Stayed 2 nights in November 2019

Great stay”

The hotel is amazing. Very chic and the design is amazing. Totally love our stay here. Not to forget, the great breakfast spread we had each morning and the flexible check in/out time.

Reviewed November 10, 2019

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9.2
Exceptional
JEAN from Singapore
Couple
Deluxe King Room
Stayed 3 nights in September 2019

Fantastic location and great room”

Everything about the stay was good and comfortable. The location is within walking distance to both Pavilion and KLCC - if you would like to stay near these 2 malls, Ruma is perfect and very convenient. I like the breakfast concept - buffet is just a cold selection (cold cuts, cereals, fruits etc); hot food can be ordered from a fixed menu - i felt this concept is good as it helps to reduce food wastage. Everything on the Malaysian delights in their breakfast menu is superb - my fav is the nasi lemak. Room was all good, and free parking for guests. Overall, I had a great stay!

Reviewed September 09, 2019

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10.0
Exceptional
Tian from Malaysia
Couple
Deluxe King Room
Stayed 1 night in February 2021

Excellent hotel, staff friendly!”

The excellent hotel that I even went,all the staff with friendly smile, welcoming, polite and helpful. Hotel very clean and very comfortable, very enjoy to stay with it. Nominate staff name Nash, he working at front desk, very helpful, polite, always smile and great with us. Thank you The RuMa, you did a great service for us.We enjoy it!Love it!

Reviewed March 06, 2021

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8.8
Excellent
Shahizan from Malaysia
Family with teens
Deluxe Twin Room
Stayed 1 night in March 2019

The close proximity to all the major shopping malls is a plus. ”

The rustic yet contemporary furnishings is perfect. The breakfast was different from the normal hotel buffet. It’s more of a personalized buffet. I loved that!

Reviewed April 01, 2019

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9.6
Exceptional
Mui from Malaysia
Couple
Deluxe King Room
Stayed 1 night in March 2020

Everything is Perfect”

Thank you to The RuMa providing such amazing hospitality and we both had a great time staying in this hotel and also we allowed to have late check out at 7pm. Every staff is amazing and professional assistance us in many ways. I wish the hotel could provide more vegetarian options for breakfast and fresh brew espresso coffee 😀

Reviewed March 08, 2020

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10.0
Exceptional
Alfi from United Kingdom
Couple
Corner Studio
Stayed 2 nights in August 2019

New Gem in KL”

Loved our stay here. The staff were friendly and warm. The decor and overall look was clean, understated luxury with Malaysian touches. Breakfast was delicious with good choices. Pool area was fun with individual cocoons scattered around. Highly recommended.

Reviewed August 14, 2019

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9.6
Exceptional
Priscilla from Brunei Darussalam
Couple
Grand King Room
Stayed 2 nights in January 2020

Exceptional”

From checking in to checking out, every step was made easy and quick. All staff were interactive and welcoming. Bar Tender Naveen made fantastic drinks and he was the reason why we decided to have dinner by the bar. The breakfast at the Atas restaurant had everything we needed. Breakfast spread was awesome and for dinner, the duck breast dish still has us talking about it. We will definitely be back to the RuMa. 5 stars from us. Thank you. Priscilla & Wuei.

Reviewed January 15, 2020

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10.0
Exceptional
Kai from Malaysia
Family with teens
Grand King Room
Stayed 2 nights in September 2019

Exceptional”

This hotel has the best LATE CHECK OUT time.....which is 11pm!! fantastic!

Reviewed November 09, 2019

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10.0
Exceptional
Nur from Malaysia
Family with young children
Corner Studio
Stayed 1 night in February 2021

Staff friendly ”

Best stay in the ruma hotel. staff very friendly. facilities and room very clean. complimentary checkout late very the best service.. 👍👍👍

Reviewed February 22, 2021

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10.0
Exceptional
JONATHAN from United Kingdom
Couple
Grand King Room
Stayed 3 nights in September 2019

Exceptional”

Staff were amazing, hotel is gorgeous and breakfast very good indeed.

Reviewed September 11, 2019

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