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The St. Regis Mumbai
The St. Regis Mumbai
The St. Regis Mumbai
The St. Regis Mumbai
The St. Regis Mumbai
The St. Regis Mumbai
The St. Regis Mumbai

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8.8

Excellent

1,396 reviews

1,396 reviews

Food & Dining4
Breakfast4
Housekeeping4
See map

8.9

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
Palladium Mall

60 m

High Street Phoenix

70 m

Canvas Laugh Factory

130 m

Tulika Arts Gallery

150 m

Lifestyle

260 m

Popular landmarks
Shree Siddhivinayak

2.6 km

Bandra-Worli Sea Link

4.2 km

Sri Sri Radha Gopinath Temple

4.3 km

Chhatrapati Shivaji Terminus

6.6 km

Marine Drive

6.8 km

Closest landmarks
Tryst Bar

200 m

Ipc Heart Care

200 m

Crossroads Mall

280 m

Kedareshwar Mahadev Mandir

400 m

Ambadevi Mandir

450 m

The St. Regis Mumbai

462 Senapati Bapat Marg, Mumbai Central, Mumbai, India, 400013 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mumbai Central part of Mumbai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gateway of India. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

960 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Airport transport

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Transport to airport

Bicycle rental

Valet parking

Complimentary WIFi in all rooms

Exercise area

Spa

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money8.4
Distance to city center0.1 Km
Location rating8.9
Nearest airportChhatrapati Shivaji Maharaj International Airport (BOM)
Distance to airport11.5 km

Rooms available at The St. Regis Mumbai

Exceptional
Room comfort & quality

9.1

Caroline Astor, Suite, 1 King
...
  • Room size: 90 m²/969 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
St. Regis, Suite, 1 King
...
  • Room size: 90 m²/969 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
Premier Room, Guest room, 2 Twin/Single Bed(s), Skyline view
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Deluxe, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 45 m²/484 ft²
  • Partial sea view
  • 2 single beds
Enter dates to see prices
Premier Room, Guest room, 1 King, Skyline view
...
  • City view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe, Guest room, 2 Twin/Single Bed(s), City view
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Deluxe, Guest room, 1 King, Partial sea view
...
  • Room size: 45 m²/484 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
Deluxe, Guest room, 1 King, City view
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Bedroom Apartment, 1 King
...
  • Room size: 83 m²/893 ft²
  • City view
  • 1 king bed
Enter dates to see prices
The Presidential, Suite, 1 King
...
  • Room size: 290 m²/3122 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does The St. Regis Mumbai have a hot tub?

A hot tub is one of the facilities available at The St. Regis Mumbai.

What time is check-in and check-out at The St. Regis Mumbai?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The St. Regis Mumbai?

The St. Regis Mumbai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3920 INR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The St. Regis Mumbai has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Mumbai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The St. Regis Mumbai?

Start your mornings right, with the continental and buffet breakfast options offered at The St. Regis Mumbai. Adults can enjoy breakfast offered with an additional charge of 1500 INR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The St. Regis Mumbai?

The St. Regis Mumbai features on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at The St. Regis Mumbai?

The St. Regis Mumbai does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to The St. Regis Mumbai?

The closest train, metro, or bus station is Curry Road Railway Station, 960 m away from The St. Regis Mumbai.

What restaurants are nearby The St. Regis Mumbai?

The St. Regis Mumbai is located in Mumbai Central, famous for good restaurants such as Asilo, TGIF and Tygr.

What popular shopping places are close to The St. Regis Mumbai?

Shopping options in The St. Regis Mumbai’s Mumbai Central neighborhood include High Street Phoenix, Tulika Arts Gallery and Crossroads Mall.

What are popular attractions near The St. Regis Mumbai?

The St. Regis Mumbai is located in Mumbai Central area, which is famous for attractions such as Bandra-Worli Sea Link, Sri Sri Radha Gopinath Temple and Mani Bhavan Gandhi Museum.

What popular beaches are close to The St. Regis Mumbai?

The St. Regis Mumbai is located in the Mumbai Central area, which includes Chowpatty Beach.

What popular natural sightseeing spots are close to The St. Regis Mumbai?

The St. Regis Mumbai is located within Mumbai Central, which makes it conveniently close to natural sights including Doongerwadi and Malabar Point.

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Explore the neighborhood

What people love about The St. Regis Mumbai

  • 10

    Exceptional
    Staff 

    "The rooms are very good, with great choice of restaurants and very courteous staff."

    Amit

    |

    July 21, 2022

  • 10

    Exceptional
    Staff 

    "Was very impressed, on how the staff takes care of the comfort of the guests."

    Jessica

    |

    July 12, 2022

  • 9.6

    Exceptional

    "Thoroughly enjoyed!"

    Dishari

    |

    July 6, 2022

Overall rating:

8.8

Excellent
1,396 reviews
Cleanliness
9.2
Facilities
8.9
Location
8.9
Read all reviews >
What travelers say they love:
Great hotel modern with friendly and helpful staff
Mahadev from United Kingdom
Family with older children
More about The St. Regis Mumbai

More about The St. Regis Mumbai

The St. Regis Mumbai

Take everything available in Mumbai with a comfort stay at The St. Regis Mumbai. Go beyond the touristy and get deeper into the offerings of Mumbai with a stay at The St. Regis Mumbai, located merely 8.0 km from Gateway of India.
The St. Regis Mumbai offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Mumbai.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at The St. Regis Mumbai guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at The St. Regis Mumbai include special design features like a separate living room. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The St. Regis Mumbai. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at The St. Regis Mumbai which has a selection of halal options.
A night in at the hotel's bar and nightclub can be as fun as a night out with your travel companions.
The St. Regis Mumbai offers unique recreational opportunities for all guests. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the library. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. There are lots of things you and your travel group can do near The St. Regis Mumbai, starting with visits to Marine Drive just 6.7 km away. Experience local culture through architecture at Chhatrapati Shivaji Terminus located 6.5 km away.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Food & Dining

7 mentions

Breakfast

7 mentions

Housekeeping

6 mentions

Swimming Pool

3 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • German
  • Hindi

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on all guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on all guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • TTY/TTD compatibilty in some rooms
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Exercise area
  • Hot tub
  • Massage
  • Nightclub
  • Pool with view
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Infirmary
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shrine
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site

By The Meakong

  • Cuisine: Thai, Vietnamese, Cantonese
  • Menu: Buffet

Seven Kitchens

  • Cuisine: European, Indian, International
  • Menu: Buffet, A-la-carte

Yukaa

  • Cuisine: Japanese
  • Menu: Buffet

The Sahib Room & Kipling Bar

  • Cuisine: Indian
  • Menu: Buffet

Luna Nudo - Electric Bar

  • Cuisine: International, Grill/BBQ
  • Menu: A-la-carte

Luna Gusto

  • Cuisine: European
  • Menu: Buffet

XXO - Night Club

  • Cuisine: International, Grill/BBQ
  • Menu: Buffet

The Drawing Room - Tea / Coffee Lounge

  • Cuisine: International
  • Menu: Buffet

The St. Regis Bar

  • Cuisine: International
  • Menu: Buffet

Asilo

  • Cuisine: European, Indian, International
  • Menu: Buffet
Location
462 Senapati Bapat Marg, Mumbai Central, Mumbai, India, 400013
Excellent
Location

8.9

Airports

  • Chhatrapati Shivaji Maharaj International Airport (BOM)
    11.5 km 36 min drive
  • Pune Airport (PNQ)
    123.2 km 3.4 hour drive

Public transportation

  • Curry Road Railway Station
    960 m
  • Chinchpokli
    1.2 km

Hospital or clinic

  • Ipc Heart Care
    200 m

Shopping

  • Colaba Causeway
    8.6 km

Convenience store

  • Reliance Fresh Supermarket
    2.6 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Shree Siddhivinayak
    2.6 km
  • Bandra-Worli Sea Link
    4.2 km
  • Sri Sri Radha Gopinath Temple
    4.3 km
  • Chhatrapati Shivaji Terminus
    6.6 km
  • Marine Drive
    6.8 km
  • Nariman Point
    7.6 km
  • Gateway of India
    8.1 km
  • Juhu Beach
    9.4 km
  • Colaba
    9.8 km
  • Elephanta Caves
    11.8 km

Nearby landmarks

  • Palladium Mall
    60 m
  • High Street Phoenix
    70 m
  • Canvas Laugh Factory
    130 m
  • Tulika Arts Gallery
    150 m
  • Tryst Bar
    200 m
  • Ipc Heart Care
    200 m
  • Lifestyle
    260 m
  • Crossroads Mall
    280 m
  • Kedareshwar Mahadev Mandir
    400 m
  • Ambadevi Mandir
    450 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee3920 INR
  • Distance from city center0.1 Km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)1500 INR
  • Daily Internet/Wi-Fi fee0 INR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges3
  • Number of floors38
  • Number of restaurants9
  • Number of rooms 395
  • Room voltage220
  • Year property opened2012
  • Most recent renovation2015

Parking

  • Daily parking fee0 INR
Property announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of The St. Regis Mumbai from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities8.9
Location8.9
Room comfort and quality9.1
Service8.8
Value for money8.4
High score for Mumbai
Rating
9+ Exceptional (105)
8-9 Excellent (34)
7-8 Very Good (29)
6-7 Good (9)
<6 Below Expectation (11)
Time of the year
Mar - May (29)
Jun - Aug (39)
Sep - Nov (58)
Dec - Feb (62)
All guests (292)
All room types
All languages

Show reviews that mention 

Showing 188 verified guest comments
12345
10.0
Exceptional
Logie from South Africa
Couple
Stayed 4 nights in December 2017

Magnificent Hotel”

My husband and I thoroughly enjoyed the comfort and luxury of the Caroline Astor Suite. The service we received from Pratik Maniar( Team Leader Concierge )was par excellence. He took care of our every need. Sincere thanks goes also to Vineet Pai, our butler, who couldn't do enough for us and Rickey Bhardwaj, who spoilt us with special treats at breakfast. I had the most relaxing massage at the spa, given by Mae and a wonderful pedicure at the salon. A very dear friend who lives in Mumbai ,is planning to spend her birthday at the St Regis, after I showed her around when she came to visit. All my friends have heard about it now and I am looking forward to my next trip tothe St Regis Hotel.

Reviewed January 05, 2018

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Dear Guest, Thank you for choosing to stay with us and for taking the time to provide us with your valuable feedback. I’m delighted that you had a wonderful stay and that you thoroughly enjoyed the hotel, food, location and our hospitality. I hope to have the opportunity of welcoming you back to the hotel to experience our exemplary services. We invite you to join us on Facebook, Twitter and Instagram @StRegisMumbai to keep informed on our bespoke offers, events calendar, destination tips and more. Best Regards Anuraag Bhatnagar General Manager

Responded July 30, 2018
The St. Regis Mumbai
9.7
Exceptional
Siddharth from United Kingdom
Couple
Stayed 3 nights in November 2015

Fantabulous!”

Great rooms, restaurants, bars

We spent 3 nights in mumbai. We have stayed in many hotels in Mumbai but the St Regis hotel is by far the best hotel we have stayed in! Highly recommended!

Reviewed December 21, 2015

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Dear Guest, Thank you for choosing to stay with us, I’m delighted that you enjoyed every moment of your stay at The St. Regis Mumbai. We not only believe in delivering bespoke services but also creating timeless memories. I'm so pleased to hear the encouraging remarks about our associates, as well as how flawless the service was. We hope you will plan to stay with us again and enjoy our exquisite range of food and beverage options along with the other recreational facilities in the hotel. It would be our pleasure to have you return and we hope it is very soon. Best Regards Anuraag Bhatnagar General Manager

Responded July 25, 2018
The St. Regis Mumbai
10.0
Exceptional
Lincoln from Australia
Couple
Deluxe, Guest room, 2 Twin/Single Bed(s), City view
Stayed 3 nights in January 2020

Great hotel”

My wife and I have had truly a wonderful experience at the St Regis. The staff are ever so helpful and courteous. Very professional in every way. The condition of the hotel is new and is very well replenished and maintained. The only thing that would be a slight drawback was that The butler service took much longer than expected to arrive. The buffet was extensive and very fresh and delicious. I loved almost everything about this hotel. Would highly recommend!

Reviewed January 19, 2020

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Dear Lincoin, Thank you for choosing to stay with us, I’m delighted that you enjoyed every moment of your stay at The St. Regis Mumbai. We not only believe in delivering bespoke services but also creating timeless memories. I'm so pleased to hear the encouraging remarks about our associates, as well as how flawless the service was. We hope you will plan to stay with us again and enjoy our exquisite range of food and beverage options along with the other recreational facilities in the hotel. It would be our pleasure to have you return and we hope it is very soon. Best Regards Nicholas Dumbell General Manager, The St. Regis Mumbai

Responded April 28, 2020
The St. Regis Mumbai
8.7
Excellent
Philip from United Kingdom
Business traveler
Stayed 2 nights in October 2014

Excellent”

Location, room comfort, club package benefits

I stayed two nights at The Palladium on a business trip and I must say that from what I experienced is that short time it cannot be faulted. I understand that this used to be a Shangri-La hotel and that group's quality is evident throughout. The room was a good size and comfortable. The bathroom was well proportioned and the rainwater shower a nice touch. The staff I met were all friendly and competent. The buffet breakfast was excellent and room service pretty good too and reasonably priced. I recommend and will very likely stay again next time I visit Mumbai.

Reviewed November 02, 2014

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10.0
Exceptional
RUSHEN from South Africa
Couple
Stayed 6 nights in December 2014

Amazing!!!”

Cannot praise this hotel enough. Rooms are in excellent condition, extremely clean. After a busy day in the city coming back to this hotel was such a pleasure. The restaurants were amazing. It's attached to the mall which is so convinient. There is a bar/club on the rooftop which was such fun. Definitely the best place to stay in Mumbai at a good rate for a 5 star hotel. 5 star rooms and service all the way. Keep it up

Reviewed March 06, 2017

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Dear Guest, Thank you for choosing to stay with us, I’m delighted that you enjoyed every moment of your stay at The St. Regis Mumbai. We not only believe in delivering bespoke services but also creating timeless memories. I'm so pleased to hear the encouraging remarks about our associates, as well as how flawless the service was. We hope you will plan to stay with us again and enjoy our exquisite range of food and beverage options along with the other recreational facilities in the hotel. It would be our pleasure to have you return and we hope it is very soon. Best Regards Anuraag Bhatnagar General Manager

Responded July 25, 2018
The St. Regis Mumbai
9.7
Exceptional
SITI from Singapore
Business traveler
Stayed 2 nights in October 2013

Luxurious stay at a very affordable price”

Staff, Room Comfort, Amenities

The staff friendliness really makes the stay a pleasant one for me. They are very attentive; able to address me by my name. They make me feel at ease. Special commendation to Shakil Shaikh, Service Manager. My previous stay in the same property was 2 months ago when The Palladium Hotel was under Shangri-La Mumbai. Surprisingly, Shakil remembered me as a returning guest. He assisted me with late-check out as my flight was at midnight. And this is truly a great gesture from him.

Reviewed October 21, 2013

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9.6
Exceptional
ashok from Indonesia
Family with young children
Stayed 4 nights in October 2016

Amazing hotel.”

St regis Mumbai , amazing hotel With Good location and very friendly staff.

Reviewed October 19, 2016

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Dear Guest, Thank you for choosing to stay with us, I’m delighted that you enjoyed every moment of your stay at The St. Regis Mumbai. We not only believe in delivering bespoke services but also creating timeless memories. I'm so pleased to hear the encouraging remarks about our associates, as well as how flawless the service was. We hope you will plan to stay with us again and enjoy our exquisite range of food and beverage options along with the other recreational facilities in the hotel. It would be our pleasure to have you return and we hope it is very soon. Best Regards Anuraag Bhatnagar General Manager

Responded July 25, 2018
The St. Regis Mumbai
8.8
Excellent
Dipak from United Kingdom
Family with young children
Stayed 2 nights in December 2018

Excellent”

What lovely tasting food despite being made on a mass scale at the buffet breakfast! Fresh, wholesome tastes coming through just like it is at home, unlike other similar hotels in Mumbai... well done guys! I must point out the service I received was second to none, truly exceptional, right from the greet as I leave my transfer upon arrival, with every interaction with staff and my butler, and again when departing, especially my interactions with Irfan Lokhandwala during check out and even a day after checkout, thanks for your warmth Irfan!

Reviewed December 19, 2018

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Dear Dipak, Greetings from The St. Regis Mumbai. Thank you for taking the time to share your feedback on your recent visit to The St Regis Mumbai. I sincerely apologize that we did not provide a memorable stay. My team and I have made a note of all your observations and please be rest assured, constructive feedback will be taken to the respective departments and will be addressed. I will make sure that necessary actions are taken to ensure a flawless experience for all our guests, through training & learning. I hope you will consider giving us another opportunity to be of service and we look forward to welcoming you back to The St. Regis Mumbai.

Responded March 25, 2019
The St. Regis Mumbai
9.3
Exceptional
navin from India
Couple
Stayed 2 nights in August 2015

the best 7 star”

the location. the money value the best hotel with all u need un life

this is the best in town side of mumbai. its had a shopping mall connected to it. more than 15 foods joints in hotel and the mall. 3 clubs. its huge property. to visit you need 2 full days to explore all of it. try and have a stay. ITS BEST FOR SOLO TRAVELERS TO CALL UR FRIENFD IN ROOM TO VIST U

Reviewed August 18, 2015

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9.7
Exceptional
Rakesh from United Kingdom
Solo traveler
Stayed 7 nights in January 2014

Excellent brilliant”

Location very close to shopping fast wifi

Had the best time in this hotel .. Absolutely brilliant best hotel I have stayed in Mumbai so far... The choice of breakfast and dinner is unbelievable I would definitely go back to this hotel again and again ..

Reviewed July 06, 2014

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9.3
Exceptional
Ben from Australia
Business traveler
Stayed 7 nights in September 2014

Great location to base yourself”

Great location and proximity to both western and local restaurants, clean and tidy.

Really enjoyed the stay here, the proximity to the shopping malls make for easy shopping and you can escape the hustle and bustle of Mumbai life or venture out into all with close proximity. No real negatives.

Reviewed September 28, 2014

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9.7
Exceptional
Simon from Ireland
Solo traveler
Stayed 3 nights in December 2014

New Year's Stay”

Comfort, food and staff

Very pleasant. Staff very helpful and the rooms were great with some amazing views you could only get in Mumbai.

Reviewed January 03, 2015

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9.0
Exceptional
Kunal from United Kingdom
Couple
Stayed 1 night in November 2013

great stay , ”

staff / location / ambiance

it was a great stay . i ll surely look for a booking everytime i m in mumbai unless i own a house :)

Reviewed November 15, 2013

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9.7
Exceptional
ANUP from India
Family with young children
Stayed 4 nights in April 2015

It was just awesum staying ..... Lot of pleasures ”

Location, ambience and quality ....

It was awesum ... Will luv to stay next on palladium on my every trip to mumbai....

Reviewed April 14, 2015

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9.7
Exceptional
Sheena from Switzerland
Business traveler
Stayed 5 nights in January 2014

Great business hotel”

Breakfast, big rooms and hi-speed internet

The hotel is in a great location right next to a big shopping mall (Phoenix mills, aka. Palladium Mall). The rooms are spacious and comfortable and staff is amazingly friendly. Loved the breakfast spread, although it was not included in the room price. Nice roof top bar if you want to check out the view of Bombay at night. All amenities one needs on a biz trip, incl. complimentary internet in the room and comfortable desk to work from. Would definitely recommend this.

Reviewed February 07, 2014

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8.0
Excellent
Yang from Malaysia
Business traveler
Stayed 2 nights in November 2018

Overall good experience but bit pricey”

I have booked the hotel for my husband and his comment is good overall (as expected from St Regis) but a bit pricey.

Reviewed November 26, 2018

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Thank you for a fantastic feedback! I’m delighted that you had a wonderful stay here during your trip and that you thoroughly enjoyed the facilities at the hotel. It is always gratifying to receive such positive comments regarding our hotel and I thank you for your recommendation and the stars that made the stay unforgettable. We firmly believe that great service can make for a great stay! We shall look forward to hosting you again soon. I hope to have the opportunity of welcoming you back to the hotel to experience our exemplary services

Responded March 25, 2019
The St. Regis Mumbai
8.0
Excellent
Archana from United States
Family with teens
Stayed 2 nights in December 2018

Very good”

I feel the service at the St Regis was really bad and they were super slow in everything

Reviewed December 19, 2018

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Dear Guest Greetings from The St. Regis Mumbai. Thank you for taking the time to share your feedback on your recent visit to The St Regis Mumbai. I sincerely apologize that we did not provide a memorable stay. My team and I have made a note of all your observations and please be rest assured, constructive feedback will be taken to the respective departments and will be addressed. I will make sure that necessary actions are taken to ensure a flawless experience for all our guests, through training & learning. I hope you will consider giving us another opportunity to be of service and we look forward to welcoming you back to The St. Regis Mumbai.

Responded March 25, 2019
The St. Regis Mumbai
9.0
Exceptional
Fery from Indonesia
Business traveler
Stayed 4 nights in August 2015

Best performing staff”

Staff are very helpful, friendly and professional. Breakfast has different variety. I like the fresh juices and cholesterol buster drink. Location is best as in the same area as client's office.

The stay has been great during this past few months. I have been a frequent stayer in the hotel. Impressive staff's performance and services in all areas, start from the chaffeur who welcomes and picks me up from the airport till the transfer back to airport. Specially mentioned, Concierge who has been very helpful and friendly in many occasions from assisting to top up my local sim card credits, getting information for places of interest to arranging hotel car when it is at the most peak hour so that I can reach the airport without delay and in full comfort. Great thanks to Palladium and the staff for doing a great job.

Reviewed August 08, 2015

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Dear Guest, Thank you for choosing to stay with us, I’m delighted that you enjoyed every moment of your stay at The St. Regis Mumbai. We not only believe in delivering bespoke services but also creating timeless memories. I'm so pleased to hear the encouraging remarks about our associates, as well as how flawless the service was. We hope you will plan to stay with us again and enjoy our exquisite range of food and beverage options along with the other recreational facilities in the hotel. It would be our pleasure to have you return and we hope it is very soon. Best Regards Anuraag Bhatnagar General Manager

Responded July 25, 2018
The St. Regis Mumbai
7.3
Very good
Noor from South Africa
Couple
Stayed 7 nights in November 2014

Hotel at Phoenix Mall”

Rooms comfortable and modern.,Location-adjoining mall and food court.Good breakfast.

Nice comfortable rooms,clean environment,proximity to mall and cinema,Lovely view of Mumbai from Hotel room.Very and efficient staff.

Reviewed November 25, 2014

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8.7
Excellent
Stefan from Sweden
Couple
Stayed 2 nights in October 2015

Weekend stay in Mumai”

The location of the hotel in south of Mumbai gave accessibility to a lot of sight seeing and shopping. The size and the standard of rooms were awesome. The pool and health club great.

Had a few glitches at the hotel: After returning to our room 3.00pm the room was sill not cleaned. We made a reservation at one of the resturants our table was confirmed, when arriving on time the table was given to an other couple. The food in the seven season resturant was not at the same standard that you would face in similar ranked hotel in India (like Leela or Oberoi). I even got a bad stumick at night after eating the buffet.

Reviewed October 26, 2015

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Dear Guest, Thank you for choosing to stay with us, I’m delighted that you enjoyed every moment of your stay at The St. Regis Mumbai. We not only believe in delivering bespoke services but also creating timeless memories. I'm so pleased to hear the encouraging remarks about our associates, as well as how flawless the service was. We hope you will plan to stay with us again and enjoy our exquisite range of food and beverage options along with the other recreational facilities in the hotel. It would be our pleasure to have you return and we hope it is very soon. Best Regards Anuraag Bhatnagar General Manager

Responded July 25, 2018
The St. Regis Mumbai
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