The Suitel Sunway
The Suitel Sunway
See all 6 photos
7.2
Very good

"3 bedroom apartment, spacious and comfortable stay."

Wee H.

|

March 1, 2018

 The Suitel Sunway
See all 6 photos
Lobby The Suitel Sunway
Lobby
See all 6 photos
Swimming pool [outdoor] The Suitel Sunway
Swimming pool [outdoor]
See all 6 photos
Fitness center The Suitel Sunway
Fitness center
See all 6 photos
See map The Suitel Sunway
See map
Very good
Location
7.8
See all 6 photos The Suitel Sunway
See all 6 photos
Removed from saved list
What guests are saying:
Overall, nice stay
Tam from Malaysia
Family with older children
Everything is good, cozy rooms and nice swimming pool!
Chan from Malaysia
Group
Very clean and modern style condo.. Very high security even in the pool you can't even swim with shirt.. LOL
MUHAMMAD from Malaysia
Family with young children
sure will repeat
Atiqah from Malaysia
Couple
Easy access from main hway. Staff are helpful and friendly. Swimming pool interesting for kids. This is my 3rd time staying here. Will repeat again more and more. For sure👍
shazrinna from Malaysia
Family with young children
Good n best
Nur
Couple
superb house with a good price! superb swimming pool! pent house so superb!
muhammad from Malaysia
Family with young children
Good for holiday
Mohamed from Maldives
Family with teens
Agoda Homes
Excellent
From 456 reviewsSee what guests said
8.0
/
10
Excellent value for money
8.6
Recommended by 88% of guests
Value for money8.6
Location rating7.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport11.4 km
  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

  • Balcony/terrace

Select your room
This property is in high demand!Last booked 7 hours ago
4-Bedroom Duplex Penthouse
4-Bedroom Duplex Penthouse
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 1 double bed & 1 double bed...
Enter dates to see prices
Two Bedroom Family Suite
Two Bedroom Family Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 double bed & 1 double bed
Enter dates to see prices
Three-Bedroom Suite
Three-Bedroom Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 double bed & 1 double bed...
Enter dates to see prices
Deluxe Apartment
Deluxe Apartment
...
  • Room size: 96 m²/1033 ft²
  • Balcony/terrace
Enter dates to see prices
One-Bedroom Apartment
One-Bedroom Apartment
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
Enter dates to see prices
Have a question for The Suitel Sunway?

What people love about the property

  • 8.8
    Excellent

    "Good for family enough room and good facility"

    Muhammad M.

    |

    December 13, 2017

  • 10.0
    Exceptional

    "Clean and comfortable."

    LUK P.

    |

    December 22, 2017

  • 10.0
    Exceptional

    "Definitely will come again in the future."

    Melissa

    |

    August 7, 2017

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about The Suitel Sunway

More about The Suitel Sunway

7.6
Very good

"Will stay again next"

Tuty

|

February 20, 2018

An overview

Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What to eat nearby

American cuisine
American cuisine
Breeks Cafe
4.6 km American
The Owls Cafe
6.3 km American, Cafe, Fusion
myBurgerLab Oug
6.4 km American, Fast food, Halal
Asian cuisine
Asian cuisine
Nasi Kandar Shaaz Curry House
1.6 km Asian, Indian, Indonesian
Pesona Cafe
4.2 km Asian, Chinese, Fusion
Restaurant Sri Nyonya
4.4 km Asian, Malaysian
Chinese cuisine
Chinese cuisine
Fatty Chong Restaurant
4.2 km Chinese
Yun lai dim sum
4.2 km Chinese
Home Kitchen
4.6 km Chinese

What they offer

7.6
Very good

"Location is good."

Bee Y.

|

March 25, 2018

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

Show less

Some helpful facts

Show less

Real reviews from real guests

Agoda Reviews (456)Booking.com Reviews (388)
8.0
/
10
Cleanliness7.8
Facilities8.1
Location7.8
Service7.7
Value for money8.6
Provided by verified guests of Agoda
All languages
All guests (456)
All room types

Show reviews that mention 

Showing 169 verified guest comments
12345
10.0
Exceptional
Iskandar from Singapore
Family with teens
4-Bedroom Duplex Penthouse
Stayed 2 nights in December 2018
Superb penthouse ”
Penthouse located at 25th storey. Very spacious living room. Total of 4 bedrooms. 2 on the 2nd storey. The other 2 at the main floor. Each bedroom has their own toilet and air con but no Bathub. living room got 1 toilet, that makes 5 toilet in total. There is a nearby mini mart within the hotel. They also got karaoke. Parking is free. Overall satisfied. The scenery is good. Open space. Nothing is blocking the scenery.. Will come back again
Reviewed December 23, 2018
We are glad to hear that you enjoyed your stay with us and hope to see you again in the future.
Responded December 28, 2018
The Suitel Sunway
4.4
Tai from Malaysia
Family with young children
Stayed 3 nights in December 2018
Very dirty and poor maintenance ”
This unit is spacious and location wise is good. Unfortunately very poor maintenance. - Many ants and cockroaches. - can see ants on bedsheet too - towel also many black marks n tear - toilet very dirty - kettle faulty - power trip, lucky we manage to fix it by ourselves - door very noisy and we have to buy WD to fix it by ourselves.
Reviewed January 01, 2019
8.8
Excellent
Hock from Malaysia
Family with young children
Stayed 2 nights in September 2018
Good for city fun hunters, shoppers and Sunway Lagoon”
The place where I stayed very modern-decorated, spacious, double-storey apartment (for family). It has a nice view of Sunway city. It is noise proof. Fully equipped with kitchen (inclusive kitchen utensils like plates, pots, fridges, knives, forks and spoons) and dining room. The location is good, driving distances (about 5-10 minutes) to popular spots like Sunway Lagoon, Sunway Pyramid. There is convenience store just below the apartment. No problem to cook instant noodles, burgers, etc. There is also bar and restaurants (quite pricey) in the other building... 10 minutes walk. However, slight improvement needed for the bathrooms. They were a bit smelly, due to the sink/drain was clogged. Roaches can be spotted in the bathrooms (probably due to the drain clogged).
Reviewed November 21, 2018
Thank you for your positive reviews & we'll arrange maintenance team to look into this matter. We're looking forward to having you and your family again as our guest in our apartment.
Responded December 03, 2018
The Suitel Sunway
8.4
Excellent
Atiqah from Malaysia
Family with young children
Stayed 1 night in November 2018
SWIMMING PPOL SECURITY IS VERY RUDE”
She shouted at me saying that my children need to wear swimming suit also or else cannot swim. I understand the rules but she's not supposed to shout at me. This is my second time here. Visitor can use the swimming pool with normal t-shirt and legging before but now need to wear swimming suit which is not all ppl have swimming suit. What for people pay if they cannot use the swimming pool right. Its a no for 3rd time stay
Reviewed November 12, 2018
Thank you for your comments. Apologize for the inconvenience & we'll look into this matter with building management. It's important that to wear swimming suit for your safety purpose. Cotton T-shirts tend not to fit tight to the body, which can increase your risk of underwater entrapment. Besides, cotton breaks down in the water, which clogs the pool filter system. We hope that we still have this pleasure to have you & your family as our guest in future.
Responded November 14, 2018
The Suitel Sunway
6.4
Good
Mariati from Singapore
Family with young children
Two Bedroom Family Suite
Stayed 2 nights in December 2018
Amount paid is what you get.. ”
The toilet smell of urine, toilet floor is slimy. Bed was hard. Phone not working. The living room TV was not clear, master bedroom TV have no remote control. No nearby cafe to eat, only relying on food truck which only cater on Tues & Thur evening only. Washed clothes on washing machine provided but came out to be black. The shampoo and soap provided smell of cat's shampoo and soap. But staff was friendly though.
Reviewed December 30, 2018
8.0
Excellent
Raymond from Indonesia
Group
Stayed 4 nights in August 2018
Nice 3 bedroom apartment with good value for money”
We are come for conference at Subang Jaya area. It's near to many places to visit in Subang Jaya like Sunway Pyramid and Collective KL. Room quite spacious with nice view and facilities. The problem is only on the hall way when raining season, because open door concept . We can't go to our unit easily because the rain go through the hallway. But overall is very recommended
Reviewed September 05, 2018
10.0
Exceptional
Nurul from Malaysia
Family with teens
Stayed 2 nights in August 2018
Exceptional”
The room are big,with three bedrooms and two bathrooms. They also have dining room kitchen,washing machine and living room. Definitely good for family or group. Very recommended. With the staff that very friendly😘i just love it there. Will go again if i coming to sunway😍
Reviewed August 21, 2018
10.0
Exceptional
Soolai from Malaysia
Family with teens
Stayed 1 night in August 2018
Clean and new”
A clean and quite new duplex perfect for 5 people. Only downside is no cable tv, and there’s not a sponge for washing the dishes. There’s only coffee and no tea in the pantry. The bathroom is all wet after shower. Other than that, it’s quite a good stay for us. Location is very near sunway Pyramid.
Reviewed August 15, 2018
9.6
Exceptional
Wong from Malaysia
Family with young children
Two Bedroom Family Suite
Stayed 2 nights in December 2018
Very comfortable clean & furnished”
Washer & dryer user manual should be given upon check in to ensure smooth operation.
Reviewed December 29, 2018
9.2
Exceptional
ahmad from Singapore
Family with teens
Three-Bedroom Suite
Stayed 2 nights in October 2018
Good Location”
Pros - Big duplex apartment, convenience store and good customer service. Cons - pls do something abt the sewer smell from the drainage system. You have to open the balcony door to let out the smell... Had a great stay despite the minor setback... Will book again when I'm in KL.
Reviewed October 24, 2018
9.6
Exceptional
George from United States
Family with young children
Stayed 1 night in April 2018
Great place”
Our flight was cancelled so we had to stay an extra night. We booked this last minute. The location is a little out of the way, but they place was great and a good value. Plenty of room for kids and the swimming pool and kids play areas were great.
Reviewed May 21, 2018
8.0
Excellent
Andrea from Singapore
Family with teens
Stayed 3 nights in March 2018
A good find!”
Stayed here with the family and relatives. Really close to Sunway Pyramid Mall and Waterpark (about 7min taxi ride that cost us MYR7) so it was really convenient. Apartment is clean and has the basic toiletries (bath soap, shampoo and towels). Even has a washing machine and in some units, a toaster. Only con was that there are limited channels on TV but if you're out most of the time (like us), I doubt you will be watching much of it. All in all, a good stay for us. Will definitely visit again!
Reviewed April 03, 2018
3.6
Meria
Family with teens
Two Bedroom Family Suite
Stayed 4 nights in December 2018
It's not suitable for traveling with no car, very expensive food nearby,no house keeping daily, ”
It's not suitable for traveling with no car, very expensive food nearby,no house keeping daily, no swimming with t-shirt, not convenient about guard scolded from swimming in pool.Only one thing I like , I like the apartment.
Reviewed December 24, 2018
We apologise for your unfortunate experience with us. Please know that we have forwarded your complaints and concerns to the appropriate departments for future improvement.
Responded December 28, 2018
The Suitel Sunway
9.2
Exceptional
Dolliy from Malaysia
Family with young children
Stayed 2 nights in December 2018
Exceptional”
The stay was very good. room are comfortable, however there is no broom or a mop for us to clean if any small spillage
Reviewed January 04, 2019
6.8
Good
yap from Singapore
Group
Two Bedroom Family Suite
Stayed 1 night in September 2018
Weekend stay”
the location of hotel is next to a highway tol. We stay only one night. the cleanliness can be improved in future. Although this is non-smoking room, but there is smoking smell in our room when we enter the room. The mattress is smelly and not clean at all. Please improve the quality of the cleanliness. Check in process is short and easy.
Reviewed September 09, 2018
7.2
Very good
Siti from Brunei Darussalam
Family with teens
Stayed 6 nights in August 2018
Very good”
Pros: Great location if your child is studying at Taylor’s as it is 10 mins walk away. Stayed on a higher floor, great views and apartment is modern and beautiful. A 2 or 3 bedroom apartment is the same, as it comprises two double beds upstairs and a tiny single room downstairs. Fast WiFi. Friendly and helpful receptionist, Anas attended to complaints and made arrangements to rectify maintenance issues within the hour. Cons: Non-smoking room smelled of smoke upon entry. Bathroom smelled badly of blocked sewage but this was rectified quickly when I reported it. Microwave also had stale smell which was ok after I cleaned it. No cable tv. Grab is required to get around to the closest shopping area about 7-10 mins away.
Reviewed August 29, 2018
5.6
marsha from Malaysia
Family with young children
Three-Bedroom Suite
Stayed 1 night in August 2018
Looks better in photos”
I was kinda surprised when we checked it. The unit was small and not as nice as it looks in the photos. Staff was nice but could use a bit more training. We requested an extra towel n pillow at the reception and they said they will send them over. After long wait, I went down to the reception to ask and the new receptionist said they don't provide extra towels and pillows. The kids really enjoyed the pool and we were given a high level unit, giving a nice view of the city which was a plus. Overall, it's a descent place but don't expect too much. You get what you paid for.
Reviewed August 26, 2018
10.0
Exceptional
Hafiz from Malaysia
Group
Stayed 1 night in August 2018
Oh wow what a great hotel building n room”
The room is really big n so beautiful, really worth the money i paid. All rooms have city view n the building is well guarded n kinda self-centered because got shops n karaoke n also food stalls nearby. Very near to sunway lagoon n im a really happy guest. Will book this hotel if i went to KL again for sure.
Reviewed August 16, 2018
2.0
Ling from Malaysia
Business traveler
Stayed 3 nights in August 2018
Horrible Hotel To Avoid ”
1.Front desk was not able to give a clear direction or describe how to get to the hotel .The hotel located next to a highway, once slip, you will ended in a huge jam highway. 2. Found out that the hotel receptionist were actually students who were inexperienced or know about nuts of hotel management. 3. No hotel room services / cleaning even stayed for 3 days. Reused same towels, no working phone, non functional curtain, etc. 4. Room is pretty new and big but more like a store room style, many internal students creating buns of noise at night time. 5. Is it a hostel rather than hotel. No one entertain you after the office hours (9-6pm). I was unable to get back my cash deposit after checked out before 9am. Made at leave more them five call but answered by diffferent personnel, asked to banked into my bank account, never call back. I ended drove back to hotel and get back my money. 5. One of the worst hotel I had ever stayed in my life. Avoid this hotel., else you will regret
Reviewed August 14, 2018
6.4
Good
Jason from Malaysia
Family with young children
Stayed 1 night in August 2018
Didn't expect student accommodation ”
After hours check in was easy. Check out proving to be a chore, waiting to be released. Accused of stealing a towel then finally let go. Toilets dirty on arrival to the point my wife felt it necessary to clean them herself. No toilet tissue provided. Soap dispensers in the shower empty in 1 bathroom. Convenience store downstairs. Parking cramped if driving anything bigger than a myvi. Signage not clear.
Reviewed August 12, 2018
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

The Suitel Sunway
|Excellent 8.0
×
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Very good location
  • Mid Valley Mega Mall