Pullman Melbourne on Swanston
For travelers who want to take in the sights and sounds of Melbourne, Pullman Melbourne on Swanston is the perfect choice. Its convenient location right in the city center allows you more time to see all that Melbourne has to offer. Enjoy more possibilities on your vacation at Pullman Melbourne on Swanston, with its convenient location just 2.0 km from the Royal Botanic Gardens Victoria. Did you know? Flinders Street Railway Station is just 600 m away, putting you incredibly close to one of the city's transportation systems.
All offerings provided by Pullman Melbourne on Swanston help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Melbourne even more convenient.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Pullman Melbourne on Swanston. For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at Pullman Melbourne on Swanston. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.
Dining and things to do
Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Pullman Melbourne on Swanston. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Around the property
Don't spend all your time inside while in Melbourne! Cheer on the local team at Melbourne Cricket Ground (MCG) located 1.8 km away, or just buy some authentic gear and memorabilia to show your support. Be sure to stop by Eureka Skydeck located 920 m away, one of the most famous of all local landmarks.
Very Satisfied..100%”
Looking from outside,we thought was a bad choice,until when we go inside the hotel it was magic.Rooms was so spacious,very clean Everywhere is a walking distance no need to spend money on any transport.We didn’t hear any outside noises at all not bad for a hotel right in the middle of the city.We can’t wait to go back
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Faultless stay. ”
We had the perfect stay at the Pullman. The staff were beautiful, our room was lovely and the locate was ideal. We enjoyed peaceful sleep ins in a dark quiet room and we were able to stroll around and enjoy dining, shopping and nearby attractions.
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Good service ”
Strategy area, really in the city. You just walk few minutes then you can find any store for shopping & eat. Room was comfortable. Like a lot to stay there.
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Super nice location”
Great location at the center of CBD, all shopping sites are nearby. Rooms are nice and clean, stylish and with full range of equipment.
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Great service and conveniently located”
Great service and a convenient location for a 5 star hotel. Value for money!
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Everything is nice”
Everything is good, staff is good, location very very very nice..
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Exceptional”
Strategic location and fantastic room. The hotel staff were accommodating too.
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Great location”
Great location and very nice looking hotel
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Fantastic”
Omg clean! Love this place Will be my where to stay when staying in Melbourne CBD
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Exceptional”
Second time staying here, never fails to amaze me. Room big enough to fit groups, and had the best sleep in the comfiest bed in a quiet room yet again!
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Exceptional”
The room I got with 2 Queen Beds was really big and could actually fit 5 people! Loved the in-room tablet and bluetooth speaker, made our stay worthwhile. The room was beautifully well designed (good for social media posts) and very quiet. I had the best sleep in the most comfiest bed. Will definitely stay there again!
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Beautiful modern hotel”
The locality is excellent with steps to chinatown N all amenities... Definitely will return again
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Great location, nice room”
We have been to Melbourne many times, this is the best hotel in the city, convenient and nice newly renovated hotel, website photos are exactly what we expected. We will stay here again.
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Comfortable and quiet, simple, well located”
Great staff friendliness Best sleep I’ve had in a hotel- comfy bed and quiet Great location Excellent vegetarian breakfast options
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I'd come back”
Very nice hotel in a great location, with easy access to good restaurants and transportation. I would definitely come back.
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Not quite the 5 star experience”
Great location, great room, just a shame the service fell pretty short of a 5 star experience. Management did apologise for the misgivings and did look to make amends! However, too little too late to really leave a great impression.
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Overall excellent stay but it was understaffed during breakfast so service was terribly slow ”
Overall excellent stay but it was understaffed during breakfast so service was terribly slow
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Great location and room size”
Had some problems few days ago, but management and staff are kind and responsible. Will come back next time.
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Didn't worth my money this time.”
I stayed at Pullman for 3 nights. Came back to my room late at night to see that there's a little stain on the Quilt Cover. I could've asked for replacement but i'm too tired and have an early start the next morning so I didnt. Before heading out the next morning, I mentioned this to the reception desk and was promised linens will be changed. I came back later at night to find out that the same stain is still there in the same spot!! Called reception and didnt get any apology but they did send someone to replace the quilt cover. When I asked, I was told that they only change their linen every 5 days or so! He even told me that if I wanted it to be changed daily I need to tell reception although there may be extra charges! That's absolutely horrendous. When I mentioned this to reception upon checking out , he said it's a daily linen change (for free), this indicates that there's the lip-service that they advertise publicly, and there's the actual service. Beware of this hotel!
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Dont choose this hotel”
Very high priced but service couldnt keep up with the price. Just go to Crown with the same price. Wont choose this hotel next time. Item has been missing from my room, air condition keep going off and on the whole night. Staff didnt do anything about it.
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Dear Lisa, Thank you for your time in providing a review. Please allow me to apologize for the inconveniences experienced in regards to the airconditioning in the room. I have asked our Duty Manager to make contact with you today to arrange the time that is convenient for our Maintenance team to fix it. In regards to the missing item, I believe this item has been recovered and returned to you yesterday (28/04/22). The item was accidentally collected as rubbish as they were in a large brown paper bag. Rest assured that we have addressed this matter with the relevant team member to ensure the incident remains isolated. Lastly, I can assure you that our rates are in-line with what similar 5 star hotels in Melbourne CBD are charging. I just want to make it clear that your claimed missing items have been recovered. Once again, we thank you for your feedback & apologies for the inconveniences experienced. Sincerely, Alex Mihardja Executive Assistant