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The Westin Mumbai Garden City
The Westin Mumbai Garden City
The Westin Mumbai Garden City
The Westin Mumbai Garden City
The Westin Mumbai Garden City
The Westin Mumbai Garden City
The Westin Mumbai Garden City

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8.8

Excellent

992 reviews

992 reviews

Housekeeping7
Breakfast3
Shops3
See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Juhu Beach 7.0 km
Bandra-Worli Sea Link 16.4 km
Shree Siddhivinayak 17.6 km
Elephanta Caves 24.4 km
Sri Sri Radha Gopinath Temple 24.5 km
Chhatrapati Shivaji Terminus 26.6 km
Marine Drive 26.9 km
Nariman Point 27.7 km
Gateway of India 28.0 km
Colaba 29.9 km
Nearby landmarks
Oberoi Shopping Mall 150 m
Oberoi Mall 180 m
Tushar Maternity and Surgical Nursing Home 200 m
Gokuldham Medical Center 770 m
Vishwanath Guruji Park 810 m
Umiya Mata Ji Mandir 820 m
St Josephs Convent Goregaon 900 m
Pandurangawadi Health Post 910 m
Sai Krupa Hospital, Mumbai 1.0 km
Krishna Vatika Mandir 1.0 km

The Westin Mumbai Garden City

Goregaon East, International Business Park, Oberoi Garden City, Goregaon, Mumbai, India, 400063 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Goregaon part of Mumbai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gateway of India. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transport

Complimentary WIFi in all rooms

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Swimming pool [indoor]

Exercise area

Complimentary WIFi in all rooms

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Mumbai every 2 minutes on Agoda.com
Value for money8.7
Distance to city center40 km
Location rating8.6
Nearest airportChhatrapati Shivaji Maharaj International Airport (BOM)
Distance to airport9.2 km

Rooms available at The Westin Mumbai Garden City

Exceptional
Room comfort & quality

9.5

Executive Suite, 1 King, City view
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 king bed
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Executive Suite, 2 Double
...
  • Separate shower/bathtub
  • Executive lounge access
  • 1 king bed
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Executive Club, Executive lounge access, Guest room
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 double bed or 2 double be...
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Deluxe, Guest room, 2 Double, City view
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 king bed
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Chairman, Suite, 1 King
...
  • Separate shower/bathtub
  • Executive lounge access
  • 1 king bed
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Deluxe, Guest room, 1 King, City view
...
  • City view
  • Separate shower/bathtub
  • 1 king bed
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Premium, Larger Guest room, 1 King, City view
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 king bed
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Executive Club, Executive lounge access, Guest room, 1 King
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 king bed
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Presidential Suite, Bedroom 1: 1 King, Bedroom 2: 1 King
...
  • Separate shower/bathtub
  • 1 king bed or 1 king bed or...
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Premium Room
...
  • Room size: 42 m²/452 ft²
  • 1 double bed
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Frequently asked questions

What time is check-in and check-out at The Westin Mumbai Garden City?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Westin Mumbai Garden City?

The Westin Mumbai Garden City is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3472 INR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Westin Mumbai Garden City also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Westin Mumbai Garden City has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Mumbai with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at The Westin Mumbai Garden City?

Start your mornings right, with the continental and buffet breakfast options offered at The Westin Mumbai Garden City. Adults can enjoy breakfast offered with an additional charge of 1298 INR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Westin Mumbai Garden City?

The Westin Mumbai Garden City features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at The Westin Mumbai Garden City?

The Westin Mumbai Garden City does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to The Westin Mumbai Garden City?

The closest train, metro, or bus station is Gorgaon Railway Station, 1.4 km away from The Westin Mumbai Garden City.

What restaurants are nearby The Westin Mumbai Garden City?

The Westin Mumbai Garden City is located in Goregaon, famous for good restaurants such as Eighteen The Lounge, Seasonal Tastes and Kangan.

What popular shopping places are close to The Westin Mumbai Garden City?

Shopping options in The Westin Mumbai Garden City’s Goregaon neighborhood include Oberoi Mall, Metro Shopping Shop and V Mall.

What are popular attractions near The Westin Mumbai Garden City?

The Westin Mumbai Garden City is located in Goregaon area, which is famous for attractions such as Vishwanath Guruji Park, Umiya Mata Ji Mandir and Krishna Vatika Mandir.

What popular natural sightseeing spots are close to The Westin Mumbai Garden City?

The Westin Mumbai Garden City is located within Goregaon, which makes it conveniently close to natural sights including Aarey Colony.

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Explore the neighborhood

What people love about The Westin Mumbai Garden City

  • 9.6

    Exceptional

    "Fantastic rooms ."

    Abhishek

    |

    July 27, 2022

  • 10

    Exceptional

    "Food was great."

    Jhankhana

    |

    July 26, 2022

  • 10

    Exceptional

    "It was awesome experience throughout."

    Ashish

    |

    July 21, 2022

Overall rating:

8.8

Excellent
992 reviews
Cleanliness
9.3
Facilities
8.8
Location
8.6
Read all reviews >
What travelers say they love:
Big rooms, excellent breakfast and staff
Amish from India
Business traveler
More about The Westin Mumbai Garden City

More about The Westin Mumbai Garden City

The Westin Mumbai Garden City

Never miss a single attraction in Mumbai when staying at The Westin Mumbai Garden City. Getting around in Mumbai is easy when staying at this hotel, strategically placed right in the heart of the city.
Have a hassle-free trip while enjoying the services and amenities offered by The Westin Mumbai Garden City. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Mumbai.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at The Westin Mumbai Garden City thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at The Westin Mumbai Garden City from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities including the cable TV is provided in some rooms. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at The Westin Mumbai Garden City. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! The Westin Mumbai Garden City has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Recreational facilities at The Westin Mumbai Garden City are designed for escape and relaxation. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room and spa. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's games room and shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Breakfast

6 mentions

Housekeeping

4 mentions

Food & Dining

3 mentions

Swimming Pool

2 mentions

Languages spoken

  • English
  • Hindi

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible entrance to all on-site swimming pool
  • Accessible public restrooms
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on all guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on all guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to some hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • TTY/TTD compatibilty in some rooms
  • Valet parking outfitted for wheelchair
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Swimming pool [kids]

Access

  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • DVD/CD player
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Toiletries
Food and dining
Breakfast options
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site

Seasonal tastes

  • Cuisine: American, Asian, Indian
  • Menu: Buffet, A-la-carte

Prego

  • Cuisine: Italian
  • Menu: Buffet

Kangan

  • Cuisine: Indian
  • Menu: Buffet
Location
Goregaon East, International Business Park, Oberoi Garden City, Goregaon, Mumbai, India, 400063
Excellent
Location

8.6

Airports

  • Chhatrapati Shivaji Maharaj International Airport (BOM)
    9.2 km 26 min drive
  • Pune Airport (PNQ)
    128.6 km 3.5 hour drive

Public transportation

  • Gorgaon Railway Station
    1.4 km
  • Ram Mandir
    2.6 km

Hospital or clinic

  • Tushar Maternity and Surgical Nursing Home
    200 m

Convenience store

  • Janata Stores
    2.4 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Juhu Beach
    7.0 km
  • Bandra-Worli Sea Link
    16.4 km
  • Shree Siddhivinayak
    17.6 km
  • Elephanta Caves
    24.4 km
  • Sri Sri Radha Gopinath Temple
    24.5 km
  • Chhatrapati Shivaji Terminus
    26.6 km
  • Marine Drive
    26.9 km
  • Nariman Point
    27.7 km
  • Gateway of India
    28.0 km
  • Colaba
    29.9 km

Nearby landmarks

  • Oberoi Shopping Mall
    150 m
  • Oberoi Mall
    180 m
  • Tushar Maternity and Surgical Nursing Home
    200 m
  • Gokuldham Medical Center
    770 m
  • Vishwanath Guruji Park
    810 m
  • Umiya Mata Ji Mandir
    820 m
  • St Josephs Convent Goregaon
    900 m
  • Pandurangawadi Health Post
    910 m
  • Sai Krupa Hospital, Mumbai
    1.0 km
  • Krishna Vatika Mandir
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 1 year(s).

Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee3472 INR
  • Distance from city center40 km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)1298 INR
  • Daily Internet/Wi-Fi fee300 INR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges01
  • Number of floors32
  • Number of restaurants3
  • Number of rooms 268
  • Room voltage220
  • Year property opened2010
  • Most recent renovation2013

Parking

  • Daily parking fee0 INR
Property announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of The Westin Mumbai Garden City from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.3
Facilities8.8
Location8.6
Room comfort and quality9.5
Service9.0
Value for money8.7
High score for Mumbai
Rating
9+ Exceptional (66)
8-9 Excellent (17)
7-8 Very Good (22)
6-7 Good (5)
<6 Below Expectation (5)
Time of the year
Mar - May (22)
Jun - Aug (32)
Sep - Nov (27)
Dec - Feb (34)
All guests (209)
All room types
All languages

Show reviews that mention 

Showing 115 verified guest comments
12345
9.3
Exceptional
Keh from Singapore
Business traveler
Stayed 4 nights in October 2013

Great Hotel”

Great Great Great

I arrived at Westin Mumbai Garden City Hotel on Thursday evening after a 5-hours flight and "friendly" welcome from the tout and cab driver. It was late evening and tiring, but the service excellence by the receptionist Ms. Supriya Rane and Ms. Geeta (I don't remember her surname, sorry) who helped me to get a non smoking floor on high floor and settled the discrepancy in breakfast buffet inclusion in my booking; I was very relieved and the memory of earlier "friendly" welcome was erased immediately. Room was really spacious, clean and good view of Goregaon area. Bathroom has 3 sections, bathtub, toilet and shower. Very comfy because it is near to Bombay Exhibition Center & The Hub Mall as well as Oberoi Mall which located just across the mall. It is also the nearest 5 star hotel to the airport, so very convenient to very late and very early traveler. Food at Seasonal Taste and Kangan were excellent. Thank you for Mr. Ankit (Again I forget his surname) who did a very good job during my 2 days having breakfast at Seasonal Taste. Also for the concierge team for arranging Meru Cab for my Friday evening short trip. The location is also a drawback for traveler. It is not that near to main tourist attractions, but for my current trip it serves my purpose very well. Thank you Westin Mumbai Garden City Team for a well and pleasant stay. Stayed October 2013, traveled on business

Reviewed October 18, 2013

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Dear Guest, Thank you for the wonderful review. Hope to see you again soon! Regards, Team The Westin Mumbai Garden City

Responded July 18, 2019
The Westin Mumbai Garden City
9.2
Exceptional
Jayesh from South Africa
Business traveler
Stayed 4 nights in February 2017

HIGH EFFICIENCY & IMPECCABLE CLIENT RELATIONS”

I spent 4 nights at this Well Run, Well Managed and Highly Efficient Business Hotel during March 2017. I was allocated the SPG Member 25th Floor room that was as good as a Suite The Quality of the Room, Hotel, Breakfast & Public Areas were of the HIGHEST STANDARDS I have experienced in all my International Travels The Client Relations Ladies were absolutely caring and unbelievably supportive to any of my requirements, travel arrangement and even arranging UBER Taxis with full details & driver interaction. I was even called by them during my Business Commute, drop offs and arrivals at meeting venues! The WESTIN MUMBAI should actually be categorized a 6 STAR HOTEL! I Rest My Case!

Reviewed March 07, 2017

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Dear Guest, Thank you for the wonderful rating. We look forward to seeing you again soon! Regards, Team The Westin Mumbai Garden City

Responded May 10, 2019
The Westin Mumbai Garden City
8.7
Excellent
Lisa from United States
Couple
Stayed 2 nights in November 2015

Great staff, great hotel! ”

Breakfast was quite the spread. The staff goes above and beyond to help you with anything and everything. And the rooms were spacious and relaxing.

The staff is incredible at the Westin. They helped us with every tourist question we had and also helped arrange taxis, gave great suggestions for city sightseeing, and let us use the spa to shower after we had checked out so we weren't flying sweaty on our trip home. The only downside would be the location. It took us over 2 1/2 hours in traffic to get from the fort area back to the hotel :(

Reviewed November 21, 2015

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Dear Guest, Thank you for the wonderful review. We are glad to see that you had a memorable time at the hotel. Hope to see you again soon! Regards, Team The Westin Mumbai Garden City

Responded July 18, 2019
The Westin Mumbai Garden City
10.0
Exceptional
WILLIE from Singapore
Business traveler
Stayed 5 nights in April 2015

Never wrong choosing this hotel”

Next to mall, not far from airport, near BEC

I always stay in this hotel when I visit Mumbai, next to mall and lots of food there and shopping. It near BEC I can just hop in a tuk tuk motor cab and cost inr40 to reach abt 10mins. Room is comfortable big n nice, staff is friendly too

Reviewed April 20, 2015

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Dear Guest, Thank you for the wonderful review. Hope to see you again soon! Regards, Team The Westin Mumbai Garden City

Responded July 18, 2019
The Westin Mumbai Garden City
10.0
Exceptional
Sachin from India
Couple
Stayed 1 night in June 2014

It was an amazing experience. SImply Super..!!!”

1-Good facilities/amenities/rooms. 2- Excellent/Friendly Staff and Customer service. 3 - Peaceful

Me and my wife had an amazing experience staying at Westin. We werent sure what to expect but it turned out to be much better that we expected. If possible i would surely like to visit Westin once again or recommend it to other.

Reviewed June 30, 2014

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Dear Guest, Thank you for the wonderful review. Hope to see you again soon! Regards, Team The Westin Mumbai Garden City

Responded July 18, 2019
The Westin Mumbai Garden City
9.7
Exceptional
Lorcan from United Kingdom
Business traveler
Stayed 4 nights in August 2013

A haven of peace in a hectic business environment”

The most comfortable beds, great breakfast, fabulous bathroom

A very pleasant hotel close to the Mumbai conference centre. excellent facilities and fabulous rooms. recommended for the business traveller

Reviewed September 06, 2013

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Dear Guest, Thank you for the wonderful review. Hope to see you again soon! Regards, Team The Westin Mumbai Garden City

Responded July 18, 2019
The Westin Mumbai Garden City
9.6
Exceptional
Leif from Thailand
Solo traveler
Premium, Larger Guest room, 1 King, City view
Stayed 2 nights in May 2019

Break from BIZZI Mumbai Central”

Just a short get-a-way from my lass comfy hotel in Mumbai City Center and a splash in the pool.

Reviewed May 08, 2019

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Dear Guest, Thank you for sharing your review with us. Glad to know that you had a memorable time at the hotel. We hope that The Westin Mumbai Garden City remains your preferred hotel choice in all future visits. Regards, Team The Westin Mumbai Garden City

Responded May 10, 2019
The Westin Mumbai Garden City
10.0
Exceptional
Ryan from South Africa
Family with young children
Stayed 4 nights in December 2018

Best Stay”

We stayed here with my family from 27 December - 4 January and we had a special gift with a photo in our room waiting for us. The staff made us feel special from the first day till our last. I cannot highly recommend this hotel enough. Walking distance to a mall so close and convenient. Will definitely be back with our babies :)

Reviewed January 14, 2019

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Dear Guest, Greetings from The Westin Mumbai Garden City. Appreciate you taking out time to review us! Your review is very valuable to us and the same has been shared with the entire team. We thank you for your patronage & look forward to welcoming you again soon! We hope that The Westin Mumbai Garden City remains your preferred hotel in all your future visits. Be Inspired Regards, Team The Westin Mumbai Garden City

Responded January 25, 2019
The Westin Mumbai Garden City
9.6
Exceptional
Ramesh from United Kingdom
Couple
Stayed 1 night in December 2018

Best location Very friendly staff”

We all ways come to Westin when we coming to Mumbai

Reviewed January 02, 2019

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Dear Guest, Greetings from The Westin Mumbai Garden City. Appreciate you taking out time to review us! Your review is very valuable to us and the same has been shared with the entire team. We hope that The Westin Mumbai Garden City remains your preferred hotel in all your future visits. Be Inspired Regards, Team The Westin Mumbai Garden City

Responded January 25, 2019
The Westin Mumbai Garden City
10.0
Exceptional
Tushar from India
Business traveler
Stayed 2 nights in December 2013

Our stay was excellent & the hotel is the best…...”

the room size, cleanness & attentive staff.

our stay was excellent & enjoyed a lot… the size of room, bathroom was awesome, its hard to find such spacious rooms in mumbai...

Reviewed January 15, 2014

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Dear Guest, Thank you for the wonderful review. Hope to see you again soon! Regards, Team The Westin Mumbai Garden City

Responded July 18, 2019
The Westin Mumbai Garden City
8.0
Excellent
S-Lian from Taiwan
Business traveler
Stayed 4 nights in September 2013

Great hotel but some expenses are still high”

Clean, comfortable and safe

The price for the dinner is too high. Many hotels have provided free WiFi and internet but Westin doesn't.

Reviewed September 21, 2013

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Dear Guest, Thank you for the wonderful review. Hope to see you again soon! Regards, Team The Westin Mumbai Garden City

Responded July 18, 2019
The Westin Mumbai Garden City
9.2
Exceptional
Teck from Singapore
Business traveler
Stayed 6 nights in June 2017

Just business”

Check in was a breeze, took less than 10 Mins. Room was clean and spacious of course. There is a shopping center with a small super market just next to the hotel. That was most helpful. I only stayed in this hotel as I needed to visit the office that was may be 5 mins walk away. There isn't much around the area. Excellent service and effort from the staff.

Reviewed June 25, 2017

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Dear Guest, Greetings from The Westin Mumbai Garden City. Appreciate you taking out time to review us! Your review is very valuable to us and the same has been shared with the entire team. We thank you for your patronage & look forward to welcoming you again soon! We hope that The Westin Mumbai Garden City remains your preferred hotel in all your future visits. Be Inspired Regards, Team The Westin Mumbai Garden City

Responded January 25, 2019
The Westin Mumbai Garden City
10.0
Exceptional
Aruna from South Africa
Business traveler
Stayed 4 nights in January 2014

Great Hotel”

Great location - close to a mall, great food....breakfast was outsttanding and great room high up with a view

Awesome! View over the city was amazing! Breakfast was one of the best from a five star property. Luxury hotel most deserving of its 5 star rating!

Reviewed January 29, 2015

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Dear Guest, Thank you for the wonderful review. Glad to know that you had a memorable time at the hotel. Hope to see you again soon! Regards, Team The Westin Mumbai Garden City

Responded July 18, 2019
The Westin Mumbai Garden City
9.6
Exceptional
MUBEEN from Saudi Arabia
Couple
Stayed 2 nights in December 2017

Exceptional”

Overall great experience, thanks Westin for making it memorable :)

Reviewed December 12, 2017

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Dear Guest, Greetings from The Westin Mumbai Garden City. Appreciate you taking out time to review us! Your review is very valuable to us and the same has been shared with the entire team. We thank you for your patronage & look forward to welcoming you again soon! We hope that The Westin Mumbai Garden City remains your preferred hotel in all your future visits. Be Inspired Regards, Team The Westin Mumbai Garden City

Responded January 25, 2019
The Westin Mumbai Garden City
8.0
Excellent
Jin from Malaysia
Business traveler
Stayed 3 nights in June 2014

Excellent luxury hotel.”

Luxurious, comfortable and clean.

Overall, it was alright. The hotel itself is excellent and comfortable. However, there is nothing much within the vicinity of the hotel such as shopping malls, restaurants etc. One has to take a taxi and it is quite congested in this part of the city. Not recommended if you intend to move around the hotel with accessibility in mind.

Reviewed June 17, 2014

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Dear Guest, Thank you for the wonderful review. Hope to see you again soon! Regards, Team The Westin Mumbai Garden City

Responded July 18, 2019
The Westin Mumbai Garden City
8.0
Excellent
Shashi from United States
Family with young children
Stayed 4 nights in July 2013

Excellent property - bad experience with restauran”

Comfort, Decor, Food

Bad experience on my checkout day. The Italian restaurant at the lobby level could not provide a bill - kept swiping the credit card. Asked me to leave my table and follow the person around to confirm/help him use my credit card. The server then took me to the front desk/lobby. Three different members tried two of my credit cards with no success. The error was the connection kept timing out (per them)...the card was fine. Finally got exasperated with the unending drama and waste of my time - asked them to charge to another room booked for the wife. The concierge was totally inefficient/not there. Had to haul my suitcase, carry on bag from my room to lobby to the waiting cab. No one to open the door either. Poor, pathetic and totally uncoordinated/confused service at night time. Would recommend to avoid this location at all cost.

Reviewed July 15, 2013

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Dear Guest, Thank you for sharing your review with. Apologies for the inconvenience caused to you during your billing at Prego. We have communicated the same to our management. We ensure you of a smoother experience the next time and request you to not judge us solely on the basis of one experience. Regards, Team The Westin Mumbai Garden City

Responded July 18, 2019
The Westin Mumbai Garden City
10.0
Exceptional
Santosh from United Kingdom
Couple
Stayed 2 nights in November 2018

Superb and excellent hosts”

Its a really great place to stay in mumbai

Reviewed September 12, 2019

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Dear Guest, Thank you for sharing such a wonderful review with us. We look forward to welcoming you back again soon! Regards, Team The Westin Mumbai Garden City

Responded September 17, 2019
The Westin Mumbai Garden City
8.8
Excellent
aliza from Indonesia
Couple
Deluxe, Guest room, 1 King, City view
Stayed 3 nights in October 2019

70”

The complain is : the lift TOO MUCH slow . And the lift go down and up make us confuse , The breakfast not so nice is compare the price .,, All good just lift and the breakfast is not satisfied

Reviewed October 25, 2019

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Dear Guest, Thank you for sharing your feedback with us. Glad to know that you liked our hotel. We have noted your concern with regards to the slow service of the elevators & breakfast. Please be rest assured that the same has been conveyed to the concerned team. Regards, Team The Westin Mumbai Garden City

Responded January 04, 2020
The Westin Mumbai Garden City
9.3
Exceptional
Walid from Egypt
Business traveler
Stayed 4 nights in July 2013

Superb hotel on all fronts!”

Great service, walking distance to a shopping mall, great rooms

This is a great hotel. The staff are superb (especially Terence, the rooms are excellent, the view is nice, the food is great, overall great hotel!

Reviewed July 28, 2013

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Dear Guest, Thank you for the wonderful review. Hope to see you again soon! Regards, Team The Westin Mumbai Garden City

Responded July 18, 2019
The Westin Mumbai Garden City
10.0
Exceptional
Li from Taiwan
Business traveler
Stayed 4 nights in April 2016

Comfortable Stay & Close to Exhibition Centre”

Huge space of either club room or standard room. Inroom dining is efficient and food is delicious. Facilities of the gym are sufficient. Staff are welcoming in midnight. Lost and found is helpful. One small shopping mall nearby and staff showed us how to get there through lanes quickly. I would stay here again.

Reviewed April 21, 2016

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Dear Guest, Thank you for the wonderful review. Hope to see you again soon! Regards, Team The Westin Mumbai Garden City

Responded July 18, 2019
The Westin Mumbai Garden City
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