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Exterior view, The Westin Rusutsu Resort in Niseko
Traditional (2 BEDS), 1 Bedroom Bi-level Loft, Low floor - Public areas, The Westin Rusutsu Resort in Niseko
a large green field with a mountain, The Westin Rusutsu Resort in Niseko
a large building with a large clock in the middle of it, The Westin Rusutsu Resort in Niseko
a dining room filled with tables and chairs, The Westin Rusutsu Resort in Niseko
Interior view, The Westin Rusutsu Resort in Niseko
Fitness center, The Westin Rusutsu Resort in Niseko

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8.6

Excellent

406 reviews

406 reviews

View3
Children's activities1
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
West Gondola 430 m
West 2nd Quad 490 m
West 1st Quad 540 m
Rusutsu Resort Hotel & Convention 660 m
Rusutsu Resort 790 m
Rusutsu Ski Resort 800 m
West Tiger Pair Lift 1.1 km
Tower Pair Lift 1.3 km
East Gondola 1 1.3 km
East Quad 1.3 km

The Westin Rusutsu Resort

133 Izumikawa Rusutsu-mura, Rusutsu, Niseko, Japan, 048-1711 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Rusutsu part of Niseko, this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hot tub

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Eco & Adventure
Canoeing
Hiking
Horseback riding
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Hot tub

Golf course [on-site]

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Niseko every 12 minutes on Agoda.com
Value for money8.1
Distance to city center80 km
Location rating8.4
Nearest airportOkadama Airport (OKD)
Distance to airport56.0 km

Rooms available at The Westin Rusutsu Resort

Deluxe (5 BEDS), 2 Bedroom Bi-level Loft, Mid floor
...
  • Room size: 108 m²/1163 ft²
  • Nature view
  • 3 single beds & 2 single be...
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Premium Suite (5 BEDS), 2 Bedroom Bi-level Suite, High floor
...
  • Room size: 108 m²/1163 ft²
  • Nature view
  • 3 single beds & 2 single be...
Enter dates to see prices
Traditional (5 BEDS), 2 Bedroom Bi-level Loft, Low floor
...
  • Room size: 108 m²/1163 ft²
  • Nature view
  • 3 single beds & 2 single be...
Enter dates to see prices
Traditional (1 KING), 1 Bedroom Bi-level Loft, Low floor
...
  • Room size: 76 m²/818 ft²
  • Nature view
  • 1 king bed & 2 single beds
Enter dates to see prices
Traditional (2 BEDS), 1 Bedroom Bi-level Loft, Low floor
...
  • Room size: 76 m²/818 ft²
  • Nature view
  • 2 single beds & 2 single be...
Enter dates to see prices
Deluxe (2 BEDS), 1 Bedroom Bi-level Loft, Mid floor
...
  • Room size: 76 m²/818 ft²
  • Nature view
  • 2 single beds & 2 single be...
Enter dates to see prices
Suite (1 KING), 1 Bedroom Bi-level Suite, High floor
...
  • Room size: 76 m²/818 ft²
  • Nature view
  • 1 king bed & 2 single beds
Enter dates to see prices
Deluxe (1 KING), 1 Bedroom Bi-level Loft, Mid floor
...
  • Room size: 76 m²/818 ft²
  • Nature view
  • 1 king bed & 2 single beds
Enter dates to see prices
Traditional (4 BEDS), 1 Bedroom Bi-level Loft, Low floor
...
  • Room size: 92 m²/990 ft²
  • Nature view
  • 2 single beds & 2 single be...
Enter dates to see prices
Suite (2 BEDS), 1 Bedroom Bi-level Suite, High floor
...
  • Room size: 76 m²/818 ft²
  • Nature view
  • 2 single beds & 2 single be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Westin Rusutsu Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Westin Rusutsu Resort?

The Westin Rusutsu Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3500 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Westin Rusutsu Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Westin Rusutsu Resort has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Niseko with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Westin Rusutsu Resort?

Wake up to a great buffet breakfast at The Westin Rusutsu Resort. Adults can enjoy breakfast offered with an additional charge of 3300 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Westin Rusutsu Resort?

The Westin Rusutsu Resort features 2 on-site restaurants for your dining convenience.

What is the smoking policy at The Westin Rusutsu Resort?

The Westin Rusutsu Resort does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby The Westin Rusutsu Resort?

Restaurants including Italian Restaurant Costa Terraza, Kanten and Rusutsu Resort Main Dining Bellevue are popular in The Westin Rusutsu Resort’s neighborhood which is known as Rusutsu.

What popular shopping places are close to The Westin Rusutsu Resort?

Located in the Rusutsu area, The Westin Rusutsu Resort is close to great shopping choices like Michinoeki 230 Rusutsu and Sato no Eki Hot Kimobetsu.

What are popular attractions near The Westin Rusutsu Resort?

Guests at The Westin Rusutsu Resort can easily visit Rusutsu Resort Hotel & Convention, Rusutsu Resort and Setsugekkaro located in the Rusutsu area.

What popular natural sightseeing spots are close to The Westin Rusutsu Resort?

The Westin Rusutsu Resort is located in the Rusutsu area, which is famous for natural sightseeing destinations such as West Gondola, West 2nd Quad and West 1st Quad.

See map

Explore the neighborhood

What people love about The Westin Rusutsu Resort

  • 10

    Exceptional
    Location

    "There is a monorail connecting Westin to Rusutsu Resort making all amenities nearby very accessible."

    Norlizawati

    |

    December 16, 2019

  • 9.6

    Exceptional
    Spaciousness

    "Room is huge and nice."

    Yin

    |

    February 28, 2019

  • 10

    Exceptional

    "This is a really fantastic hotel experience for my family, we deeply impressed by the hotel room that we stayed, and we all say “We will be back”!"

    Kwai

    |

    August 8, 2019

Overall rating:

8.6

Excellent
406 reviews
Cleanliness
9.0
Facilities
8.7
Location
8.4
Read all reviews >
More about The Westin Rusutsu Resort

More about The Westin Rusutsu Resort

The Westin Rusutsu Resort

Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Niseko even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at The Westin Rusutsu Resort thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at The Westin Rusutsu Resort even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at The Westin Rusutsu Resort begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Light snacking is available day or night with the hotel's vending machines.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Indulge in winter's best and hit the slopes every day, made easier with ski slopes, ski equipment rentals and ski lessons right on-site. End your days in total relaxation with a visit to the massage, hot tub, spa and sauna. Spend some time relaxing at the hotel's pool.
Check out the hotel's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like fishing. Fun in the water is easy with aquatic activities available, like canoes and water park. Casual sporty activities are also available including horse riding.
Engage in some easy evening fun with other guests with the hotel's mini golf course, ping-pong table, tennis court, golf course on site and hiking trails. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.

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Amenities and facilities

Excellent
Facilities

8.7

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Outdoor
  • Bicycles
Accessibility
  • Accessibility for some meeting spaces
  • Accessible registration desk
  • Accessible route to the registration desk
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Deadbolts on some guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Lever handles on all guest room doors
  • Main entrance
  • On-site accessible restaurants / lounges
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Visual alarms in some public hallways
Internet access
  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Horseback riding
  • Hot tub
  • Massage
  • Mini golf course
  • Sauna
  • Skiing
  • Ski lessons
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water park
Cleanliness and safety
  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
  • Ski equipment rentals
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Free bottled water
  • Hair dryer
  • Non-smoking

Food and dining

Restaurants on site
アトリウム
  • Cuisine: International
  • Menu: A-la-carte
Atrium
  • Menu: A-la-carte
Kazahana
  • Cuisine: Japanese
  • Menu: Buffet

Location

133 Izumikawa Rusutsu-mura, Rusutsu, Niseko, Japan, 048-1711
Excellent
Location

8.4

Airports
  • Okadama Airport (OKD)
    56.0 km
  • New Chitose Airport (CTS)
    64.2 km
Public transportation
  • Hirafu Train Station
    18.6 km
Convenience store
  • On-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A bathing tax will be charged directly at the property from guests booked from April 12, 2019 and staying from July 1, 2019 onwards.
  • Guest who is going to use extra single bed will be charged JPY 6,050 / per night and per bed.
    Please ask hotel details directly.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out from06:00
  • Check-out until12:00
  • Reception open until02:00
Getting around
  • Airport transfer fee3500 JPY
  • Distance from city center80 km
  • Travel time to airport (minutes)120
Extras
  • Breakfast charge (unless included in room price)3300 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors23
  • Number of restaurants2
  • Number of rooms 210
  • Room voltage100
  • Year property opened1993
  • Most recent renovation2015
Parking
  • Daily parking fee0 JPY

Reviews of The Westin Rusutsu Resort from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.7
Location8.4
Room comfort and quality6.0
Service8.9
Value for money8.1
High score for Niseko
Rating
9+ Exceptional (29)
8-9 Excellent (13)
7-8 Very Good (13)
6-7 Good (3)
<6 Below Expectation (3)
Time of the year
Mar - May (10)
Jun - Aug (16)
Sep - Nov (8)
Dec - Feb (27)
All guests (190)
All room types
All languages

Show reviews that mention 

Showing 61 verified guest comments
1234
10.0
Exceptional
Norlizawati from Singapore
Family with young children
Traditional (5 BEDS), 2 Bedroom Bi-level Loft, Low floor
Stayed 2 nights in December 2019

Holiday with 4 kids at Westin Rusutsu Resort”

The resort has everything you need for a holiday with kids from snow activities to variety of restaurants and shopping area. Our kids really enjoyed dog sledding, snow rafting and snow mobiling. We really love the majestic view of the mountains and had a great time playing with the powdery snow. There is a monorail connecting Westin to Rusutsu Resort making all amenities nearby very accessible. We didnt have to bring a lot of luggage as most basic needs are provided eg. Toiletries, pajamas. We can even rent New Balance gym wear for a small fee. We stayed in a 2 storeyed room with 3 bigs beds on the 2nd floor and 4 big beds on the 1st floor. The view from our room windows are amazing. There is a living area and tv showing international and local channels. We chose not to have any housekeeping, so we received gift vouchers to spend at their gift shops. The kids enjoyed their snow holiday and we are already planning to return next year. We had many memorable moments thanks to Westin!

Reviewed December 16, 2019

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10.0
Exceptional
Kwai from Hong Kong SAR, China
Family with teens
Suite (4 BEDS), 1 Bedroom Bi-level Suite, High floor
Stayed 2 nights in August 2019

Exceptional”

This is a really fantastic hotel experience for my family, we deeply impressed by the hotel room that we stayed, and we all say “We will be back”!

Reviewed August 08, 2019

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9.6
Exceptional
Yin from United Kingdom
Family with teens
Stayed 4 nights in February 2019

Strongly recommend this hotel and the overall resorts to family with kids”

I love this hotel. Room is huge and nice. Hotel's onsen with an outdoor area is a lot better than the one over in the North South wing. Ski slope is only 5 mins away.

Reviewed March 01, 2019

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9.6
Exceptional
Wai from Hong Kong SAR, China
Group
Traditional (2 BEDS), 1 Bedroom Bi-level Loft, Low floor
Stayed 5 nights in February 2019

Exceptional”

Very convenient for skiing, well facilitated, nice view

Reviewed March 05, 2019

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9.2
Exceptional
Yan from Malaysia
Family with young children
Stayed 2 nights in December 2018

Awesome Skiing Experience”

The best skiing resort in Japan!

Reviewed January 13, 2019

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8.8
Excellent
SITI from Singapore
Family with young children
Traditional (1 KING), 1 Bedroom Bi-level Loft, Low floor
Stayed 2 nights in October 2019

Excellent”

Spacious rooms with amazing facilities (onsen/massage room/laundry) Though you might need to get the second sitting for their dinner, else everything was good!

Reviewed December 22, 2019

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8.4
Excellent
Arpapak from Thailand
Group
Stayed 2 nights in February 2019

everything is ok. ”

they should expand onsen space to support your customers.

Reviewed March 09, 2019

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7.6
Very good
Bryan from Singapore
Family with young children
Traditional (2 BEDS), 1 Bedroom Bi-level Loft, Low floor
Stayed 3 nights in December 2019

Can be better”

We love the view from the room, but we like to walk pass the reception area in order to access to the SPA. To us the Spa should be easily access from the guest rooms and yet private to the public

Reviewed March 05, 2020

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6.8
Good
ROGER from Australia
Family with teens
Traditional (2 BEDS), 1 Bedroom Bi-level Loft, Low floor
Stayed 2 nights in September 2019

In need of restoration. ”

The staff were very friendly and helpful. Provided us with an upgrade to a larger bed. Additionally we were offered an introductory helicopter flight for free. Cleanliness of the room was very average, a major part of the issue is the dated carpets and bathrooms. I personally would not come again due to this condition, as it takes away from the rest of the great features of the location and facilities. Additionally the restaurant was very expensive for the food served. The waitress was very good, the presentation of the food was superb, however (there's always a however) the taste of the food was very average. Overall a nice hotel in great need of a restoration.

Reviewed September 10, 2019

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9.6
Exceptional
tan from Malaysia
Couple
Stayed 1 night in January 2018

great service , nice room ”

they upgrade our room when the front desk knew that we are coming for honey moon . the room is huge, with great view ! the service is nice , staff are all friendly. there are a lot of facilities that you can enjoy inside the hotel , 2 days 1 night is definitely not enough. overall we hv a wonderful trip at the westin rusutsu. just bear in mind never wear your rope to the hot spring area.

Reviewed February 11, 2018

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8.4
Excellent
Lim from Singapore
Family with teens
Stayed 1 night in June 2018

Excellent”

We got upgraded to a deluxe unit because the hotel was at full occupancy. The room was clean, spacious, well-designed, and had a great view of the mountains. The hotel surroundings were peaceful and quiet, which made it a nice getaway. Staff were friendly and helpful. The hotel was linked to the Rusutsu Resort by monorail, and there were many facilities in the vicinity (shops, eating places, Yotei gondola etc.) We had the dinner buffet at the Atrium, which was pricey but did not have a good spread. That was not very value for money...

Reviewed July 01, 2018

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10.0
Exceptional
Eileen from Singapore
Family with young children
Stayed 1 night in June 2018

Good place for winter n summer”

Very big n luxurious hotel. Room is very big n like the masionette theme of the room. V Cosy room n there is s monorail connect from the hotel to the Rusutsu Resort

Reviewed June 15, 2018

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7.6
Very good
Cecilia from Singapore
Family with young children
Stayed 2 nights in May 2017

Large and Clean room”

Hotel is well managed with attentive staffs. Connected to Rusutsu resort via a monorail.

Reviewed May 09, 2017

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8.8
Excellent
so from Indonesia
Family with young children
Stayed 3 nights in December 2018

Amendation for my booking”

I did a wrong date booking,same date but difference month,Westin help me to do the amendation,its a good solution.

Reviewed December 29, 2018

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8.8
Excellent
Pei from Malaysia
Family with teens
Stayed 2 nights in December 2018

Excellent”

Nice hotel, free shuttle bus stop over the hotel lobby! Multi nationals staff working in the Resort! Good!

Reviewed December 26, 2018

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10.0
Exceptional
Shu from Singapore
Couple
Stayed 1 night in March 2018

AMAZING”

Great location, very nice facilities on the resort. Room is really big with double story.

Reviewed April 12, 2018

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10.0
Exceptional
yew from Malaysia
Family with young children
Stayed 1 night in February 2016

Nice and clean hotel”

children very happy to stay this hotel

Reviewed September 21, 2016

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9.2
Exceptional
Lam from Hong Kong SAR, China
Group
Stayed 1 night in September 2017

Exceptional”

Love the room

Reviewed September 29, 2017

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8.8
Excellent
Yi from Australia
Family with young children
Stayed 5 nights in March 2016

Great ski resort”

Great for beginners and children.

Reviewed April 07, 2016

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4.0
Banyaporn from Thailand
Family with young children
Traditional (2 BEDS), 1 Bedroom Bi-level Loft, Low floor
Stayed 2 nights in December 2022

Not worth the money”

The price is really expensive comparing to services and facilities you recieved. Breakfast was crowded 45 mins queuing. Most of the food are slowly refill and the taste is not so good. Bakery are cold. Dinner are not so variety and taste wasnt good. Not value the money. Bed was small. 2 storied were not good for family with young children. I stayed for 2 nights but essential goods in the toilet are not refilled. The hotels are crowded. Need to queue up for elevator up and down. Things to do in the hotel wasn't that interested and big as i was imagined. The place was old. Marry go round open after 1 pm.

Reviewed December 23, 2022

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1234
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