Travelling to Japan? Read all updated requirements before you book.
The Windsor Hotel Toya Resort & Spa
The Windsor Hotel Toya Resort & Spa
The Windsor Hotel Toya Resort & Spa
The Windsor Hotel Toya Resort & Spa
The Windsor Hotel Toya Resort & Spa
The Windsor Hotel Toya Resort & Spa
The Windsor Hotel Toya Resort & Spa

Removed from saved list

8.7

Excellent

1,122 reviews

1,122 reviews

See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
The Windsor Hotel Toya Resort & Spa 480 m
The Windsor Hotel Toya Resort & Spa Logo shop 480 m
Mandarin Oriental, Tokyo 530 m
tetote 1.8 km
gla_gla 1.8 km
Green Stay Lake Toya Auto Campsite 2.0 km
Lake Hill Farm 3.0 km
Roadside Rest Area "Toyoura" 3.9 km
Michi-no-Eki Toyoura 4.0 km
Toyoura 4.4 km

The Windsor Hotel Toya Resort & Spa

Shimizu,Toyako-cho,Abuta-gun, Toyako, Toyoura, Japan, 049-5722 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Toyako part of Toyoura, this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Show more

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Excellent view

Free Wi-Fi in all rooms!

Facilities

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Kids club

Bicycles

Check-in/out [express]

Cheaper than 89% of all properties in Toyoura in the last 24 hoursCompared to 57 Toyoura properties at Agoda for various dates
Value for money8.0
Location rating8.5

Rooms available at The Windsor Hotel Toya Resort & Spa

Exceptional
Room comfort & quality

9.4

Ocean View Junior Suite with Twin Bed - Non-Smoking
...
  • Room size: 58 m²/624 ft²
  • Ocean view
  • 3 single beds
Enter dates to see prices
Junior Suite Twin with Lake View - Non-Smoking
...
  • Room size: 58 m²/624 ft²
  • Lake view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Junior Suite Twin with Lake View - Smoking
...
  • Room size: 58 m²/624 ft²
  • Lake view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Junior Suite Twin with Sea View - Smoking
...
  • Room size: 58 m²/624 ft²
  • Sea view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Ocean View Junior Suite with Twin Bed - Smoking
...
  • Room size: 58 m²/624 ft²
  • Ocean view
  • 3 single beds
Enter dates to see prices
Junior Suite Double with Sea View - Non-Smoking
...
  • Room size: 58 m²/624 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Junior Suite Double with Lake View - Non-Smoking
...
  • Room size: 58 m²/624 ft²
  • Lake view
  • 1 double bed
Enter dates to see prices
Japanese-Style Room - Non-Smoking
...
  • Room size: 66 m²/710 ft²
  • Outdoor view
  • 3 futons
Enter dates to see prices
Lake View Junior Suite with Twin Bed - Smoking
...
  • Room size: 58 m²/624 ft²
  • Lake view
  • 3 single beds
Enter dates to see prices
Lake View Junior Suite with Twin Bed - Non-Smoking
...
  • Room size: 58 m²/624 ft²
  • Lake view
  • 3 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Windsor Hotel Toya Resort & Spa?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Windsor Hotel Toya Resort & Spa?

A stay at The Windsor Hotel Toya Resort & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Windsor Hotel Toya Resort & Spa has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Toyoura with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Windsor Hotel Toya Resort & Spa?

Wake up to a great continental breakfast at The Windsor Hotel Toya Resort & Spa. Adults can enjoy breakfast offered with an additional charge of 4840 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Windsor Hotel Toya Resort & Spa?

The Windsor Hotel Toya Resort & Spa features on-site restaurants for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

What is the smoking policy at The Windsor Hotel Toya Resort & Spa?

The Windsor Hotel Toya Resort & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby The Windsor Hotel Toya Resort & Spa?

The Windsor Hotel Toya Resort & Spa’s neighborhood is Toyako which includes popular restaurants such as Gilligan's Island, Michel & Sébastien Bras TOYA Japan and Out of Africa.

What are popular attractions near The Windsor Hotel Toya Resort & Spa?

The Windsor Hotel Toya Resort & Spa’s location in the Toyako neighborhood makes it close to famous attractions including Mandarin Oriental, Tokyo, tetote and Geopark.

What popular natural sightseeing spots are close to The Windsor Hotel Toya Resort & Spa?

The Windsor Hotel Toya Resort & Spa’s nearby natural sights include Green Stay Lake Toya Auto Campsite and Takarada Camping Site located in the same Toyako area.

Show more questions
See map

Explore the neighborhood

What people love about The Windsor Hotel Toya Resort & Spa

  • 10

    Exceptional

    "Very beautiful hall, includes own private skii area."

    Shi

    |

    December 18, 2019

  • 9.6

    Exceptional

    "This hotel has outstanding views from every angle."

    Michael

    |

    October 1, 2019

  • 10

    Exceptional
    Staff 

    "The staff is friendly and professional."

    Jingjing

    |

    August 6, 2019

Property ranking|Compared to 57 Toyoura properties
See all rankings
Cleanliness score
9.3/10
Room comfort score
9.4/10
Cheapest price score
Room size
47 sqm.
Better than
93
%
of Toyoura properties
Better than
91
%
of Toyoura properties
Better than
89
%
of Toyoura properties
Bigger than
88
%
of Toyoura properties
Overall rating:

8.7

Excellent
1,122 reviews
Cleanliness
9.2
Facilities
8.6
Location
8.5
Read all reviews >
More about The Windsor Hotel Toya Resort & Spa

More about The Windsor Hotel Toya Resort & Spa

The Windsor Hotel Toya Resort & Spa

The superior services and facilities offered at The Windsor Hotel Toya Resort & Spa will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Toyoura can be assisted with taxi, car hire and shuttle services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Windsor Hotel Toya Resort & Spa. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the The Windsor Hotel Toya Resort & Spa.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at The Windsor Hotel Toya Resort & Spa. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at The Windsor Hotel Toya Resort & Spa, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. The Windsor Hotel Toya Resort & Spa is ready to serve your most specific needs. A selection of food types including kosher and halal options is available for guests with dietary restrictions.
Once there, be sure to check out bar for some in-house nighttime fun.
The Windsor Hotel Toya Resort & Spa promises you a fun-packed holiday with a variety of activities and facilities. While you're there, be sure to take some time to explore the easily accessible beach. Your winter escape is made perfect with ski slopes provided. Warm up at the end of the day with a visit to the massage, hot tub, spa and sauna.
The many offerings at The Windsor Hotel Toya Resort & Spa ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like non-motorized water sports. Stay active in holiday style with sporty activities including horse riding.
Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court, golf course on site and hiking trails. No need to go anywhere after dinner -- play with friends or family at the library. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Reasons to stay here

This hotel's facilities score higher than 92% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 92% of other options in the city.
This accommodation beats more than 91% of competition in the city on room comfort.

Show more
Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

View

18 mentions

Food & Dining

5 mentions

Breakfast

5 mentions

Swimming Pool

2 mentions

Languages spoken

  • English
  • Japanese

Outdoor

  • Bicycles

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Canoeing
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hiking
  • Horseback riding
  • Hot tub
  • Massage
  • Mini golf course
  • On-site entertainment
  • Sauna
  • Skiing
  • Ski lessons
  • Spa
  • Swimming pool [indoor]
  • Tennis court
  • Water sports (non-motorized)

Cleanliness and safety

  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Ski equipment rentals
Food and dining
Breakfast options
  • Continental
Restaurants on site

Shoan Kogetsu Sushi Restaurant

  • Cuisine: Japanese
  • Menu: Buffet
Location
Shimizu,Toyako-cho,Abuta-gun, Toyako, Toyoura, Japan, 049-5722
Excellent
Location

8.5

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 12 year(s).

Others
  • The property offers a transfer service from/to the train station at no additional charge.
  • To reserve the transfer, please inform the property 1 day in advance.
  • Guests staying at the property may enjoy:
    -Complimentary gondola tickets
    -Complimentary access to the property's special lounge
    -Complimentary access to the library
    -Playing billiard at no additional charge

    Please contact the property for more information.
  • The property does not accept infants and co-sleeping with children. The only acceptance children age is 12 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)4840 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors11
  • Number of restaurants8
  • Number of rooms 300
  • Room voltage100
  • Year property opened1992
  • Most recent renovation2002

Parking

  • Daily parking fee0 JPY

Reviews of The Windsor Hotel Toya Resort & Spa from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.2
Facilities8.6
Location8.5
Room comfort and quality9.4
Service8.8
Value for money8.0
High score for Toyoura
Rating
9+ Exceptional (148)
8-9 Excellent (62)
7-8 Very Good (41)
6-7 Good (13)
<6 Below Expectation (23)
Time of the year
Mar - May (46)
Jun - Aug (88)
Sep - Nov (58)
Dec - Feb (95)
All guests (559)
All room types
All languages

Show reviews that mention 

Showing 287 verified guest comments
12345
10.0
Exceptional
Wei from Singapore
Family with teens
Superior Lake View Twin Room - Non-Smoking
Stayed 1 night in April 2019

Amazing hotel ”

One of the best hotel I suppose in Toya area, Luxurious and I highly recommend it for the amazing view over Toya. Highly amazing service that pamper all kinds of travellers. Amazing food served during breakfast and not forgetting a wonderful bakery. Highly recommend to everyone visiting Toya

Reviewed April 25, 2019

See room deals

10.0
Exceptional
Jingjing from United States
Solo traveler
Superior Ocean View Twin Room - Non-Smoking
Stayed 1 night in August 2019

Magnificent”

This hotel is very luxury and at the top of the mountain. Greatest view in Toya! The staff is friendly and professional. Remember to book the dinner before check-in.

Reviewed August 06, 2019

See room deals

9.2
Exceptional
YUE from China
Solo traveler
Superior Lake View Twin Room - Non-Smoking
Stayed 1 night in March 2019

We had supreme lake view room. The view was great. Hotel had super good service. But below are some ”

1/ Male and female uses outdoor hot spring in turns. We did not have chance to use outdoor. The hot spring was indoor with frosted glass which means no view at all. We stayed in some other hot spring hotel in Hokkaido. Their price were more reasonable with beautiful view that you can enjoy during hot spring. 2/ Not environmental friendly? I came across this strange thing in bakery shop: I bought around 4-5 pieces of bread and ask the shop keeper to put all bread in one paper bag when pay. (I did not want to waste 4-5 paper bags) The shop keeper rejected and ask me not to eat in lobby but in room. I AM going to eat in my room not in lobby. WHY WOULDN’T I? She was rude judging me like that. But since her English was not very good and I did not want to argue so it’s fine then I ask no need plastic bag (did not want to waste a plastic bag to put all paper bagels in. I intended to take the paper bags back room) she rejected too and acted even more rude when packing my bread. Not sure if saving plastic/paper bags is Japanese culture that I offended. If yes, please accept my apology. If not, I would suggest the hotel be more environmental friendly.

Reviewed March 04, 2019

See room deals

10.0
Exceptional
Shi from Australia
Couple
Superior Ocean View Twin Room - Non-Smoking
Stayed 1 night in December 2019

Exceptional”

Very beautiful hall, includes own private skii area. However, onsen was just average and meals were not included, which were pretty pricey

Reviewed December 18, 2019

See room deals

10.0
Exceptional
Michael from Japan
Couple
Superior Ocean View Double Room - Non-Smoking
Stayed 1 night in July 2019

Luxury in all aspects”

An amazing location coupled with elegant rooms, excellent staff, and great facilities.

Reviewed July 11, 2019

See room deals

10.0
Exceptional
SIU from Hong Kong SAR, China
Couple
Stayed 1 night in October 2018

Luxury hotel with beautiful scenery”

Luxury Hotel, big size room, with beautiful lake view.

Reviewed May 09, 2019

See room deals

9.6
Exceptional
Michael from South Africa
Couple
Superior Lake View Twin Room - Non-Smoking
Stayed 1 night in September 2019

Exceptional”

This hotel has outstanding views from every angle. Only downside is that you are locked into the hotels restaurants and they are not cheap

Reviewed October 01, 2019

See room deals

9.2
Exceptional
Meiny from Indonesia
Family with teens
Superior Lake View Twin Room - Non-Smoking
Stayed 1 night in December 2018

Exceptional”

Hotel rooms with superb view. The only set back is that lunch and dinner have to be inside the hotel, and not cheap.

Reviewed January 03, 2019

See room deals

8.4
Excellent
ANDY from Indonesia
Family with young children
Superior Ocean View Twin Room - Non-Smoking
Stayed 1 night in December 2019

Hotel is clean and very good view”

Good hotel, good view but difficult to find food inside hotel. We stay for 1 night on 28 December 2019. We try to make reservation for all restaurant but they said all of the restaurant is fully booked. Finally, we order food from room service. Please add the restaurant capacity to accomodate all the quest in Windsor Hotel.

Reviewed December 30, 2019

See room deals

8.4
Excellent
Steven
Couple
Superior Ocean View Twin Room - Non-Smoking
Stayed 1 night in October 2019

Excellent”

A hotel staff asked us if we had checked out when we were on the bus leaving the hotel to jr station. We said “yes” but she asked again if we had paid. ??What the.. She left and confirmed that we did check out and paid. When she returned she showed us no apologies. She should had checked first instead of asking the guest in face. It feels really uncomfortable and offensed

Reviewed October 04, 2019

See room deals

7.2
Very good
Kevin from United States
Group
Superior Ocean View Twin Room - Smoking
Stayed 2 nights in July 2019

No communication between management and staff”

I called earlier in morning to request for a non smoking room and two beds. I was told no problem. But was given smoking. I asked if we cited check in around one or 2pm. I was advice that hotel policy is after 3pm. we can only check in after that. They claim to be 5 stars. I’d like to see that star that they got. Upon arrival, there was no valet attendant. They were all sitting in the back room. Because our room includes breakfast and we’ll be leaving the hotel at 5am to go sightseeing, we asked if we could have a take out box. Staff said that we could only have toast then he comes back and says no we can’t have anything after talking to another staff. So I said I’ll talk to management the next day. Too many to list. The bottom line is that staff lack training and their responses lack consistency.

Reviewed July 19, 2019

See room deals

6.4
Good
Shuwen from China
Couple
Superior Ocean View Twin Room - Non-Smoking
Stayed 1 night in December 2019

Bad experience ”

The view and snow was beautiful, especially the outdoor onzen. However that was all. I understand this is an old hotel but the design and furniture are so outdated and old fashioned. The room is tiny and we didn’t get a very good view from our window. Another disappointing fact is that food is over pricy yet not worth it at all. We have been to the French restaurant on the 1 st floor, and the breakfast buffet. Neither of them are is delicious. Wifi is extremely slow and sometimes even no connection. The indoor onzen was very boring too. Luckily we had snow there so the snow activities were fun, but still, with the price you pay for, this hotel didn’t live up to my expectation at all.

Reviewed December 31, 2019

See room deals

5.6
Nathan from Japan
Couple
Superior Ocean View Double Room - Non-Smoking
Stayed 3 nights in August 2020

Yes, a view, but that's about it.”

Over-priced, very underwhelming onsen, poor restaurants that are absurdly priced. Not convenient to get to/from. I would recommend driving up to look at the view from the lobby and stay somewhere else.

Reviewed August 11, 2020

See room deals

2.4
Kiho from South Korea
Family with young children
Superior Ocean View Twin Room - Non-Smoking
Stayed 1 night in August 2019

Unprofessional and rude staff”

I booked this hotel mainly for using an indoor pool. However, the staff at the pool was very unkind and rude when I asked about swim cap rental. Also, its spa was disappointingly small. The location was very remote and hard to reach by a car at night. No worth $300 plus.

Reviewed August 23, 2019

See room deals

9.3
Exceptional
Tong from United States
Group
Stayed 2 nights in July 2014

2nd Visit”

The great view, great restaurants and atmosphere

This is the 2nd visit and stay in Windsor Hotel Toya in the summer. The first time was around 5 years ago, still vividly in my memories during my last visit and this visit lives up to my expectation. The hotel might have aged a little from my last visit but nevertheless the all other aspects of my stay has been nothing my almost perfect. I have two dinner and breakfast at the resort, also around of Golf, which they have provide clubs rental, although please bring your own shoes and balls. I have booked this room only 1 week in advance therefore it might have been pricier than its usual rate. I recommend a bigger room than what I have booked to enjoy the most out of this hotel.

Reviewed July 27, 2014

See room deals

9.7
Exceptional
BING from Hong Kong SAR, China
Couple
Stayed 1 night in May 2013

The best hotel we've ever stayed in”

Location, great breakfast and decoration

My husband and I only stayed 1 night in this hotel. We thought it was a little pricy when we booked it but the moment we entered the hotel, we didn't want to leave. The hotel lobby is definitely the most grand I have seen, with a stunning view of the Toya lake. After the valet parking, the staff let us sit in sofas by the window of the lobby, served us drinks and checked us in while we were seated (so not traditional way of checking in). The check-in staff even asked us for our plans of the night and the next day just to make sure they can make appropriate arrangements for us if necessary. We chose a lake view room. It overlooks the whole Toya Lake. I couldn't think of a better place to see the lake. We tried the onsen and swimming pool too, which are really great too. The staff are very polite. The highlight of the stay was really the breakfast. We had the choice of Japanese and French style breakfast and we chose French. It was indeed the best breakfast served. Services were very good too. The only thing, if I have to pick one, is their staff's English language skills. Some of them are quite good (like the guy who checked us in), but not everyone. This was particularly a problem when we tried to order something on the phone.

Reviewed May 31, 2013

See room deals

9.6
Exceptional
Shallyna from Australia
Couple
Stayed 1 night in March 2018

Absolutely stunning view ”

We got a room on the 15th floor and we had the most amazing view of Lake Toya - absolutely breathtaking. Yes the accommodation is on the expensive but this resort is so well equipped and beautifully maintained. Staff were super prompt and attentive, they helped take in our luggage from when our car pulled up, we received complimentary parking, drinks on arrival to the main lobby area where the is either a harpist or piano playing. I do recommend making a reservation at any of the restaurants for dinner, even though the hotel is huge, it wasn't fully booked but all the dinner time slots were taken as we didn't make a reservation at the french restaurant as the facilities list didn't indicate it was a requirement like the other upper scale restaurants, however they were fully booked until 8pm (we went to get dinner at 530pm as we didn't have a proper lunch that day). We ordered room service instead which was a nice touch seeing as our room was so beautiful to stay at anyways.

Reviewed March 20, 2018

See room deals

9.7
Exceptional
Taveenan from Thailand
Couple
Stayed 2 nights in October 2013

One of the best resort i've ever been to”

spectacular view with luxury services

this hotel is one of the best resort i've ever been to as i travelled around the world. The restaraunts are magnificent. 3 of them are michelin stars. The food is great with a superb services. The room view is the best view of lake toya and ocean. You dont have to go to any mountain for a view like anybody. I could say you can find it here at this hotel. I will definately come back here again for my next visit without any doubt.

Reviewed November 02, 2013

See room deals

9.0
Exceptional
Hong from China
Family with young children
Stayed 2 nights in February 2015

beautiful but a bit confined”

Great Room, spacious lobby and nice view and fantastic skii resport

Windsor's room is fantastic, spacious and overlooking an amazing view with both snowy forest,Toya Lake and seaside. However, the Hotel is a bit isolated from the Toya Lake being on the mountain. If you look for skiiing, this is a great place. IF you look for moving around the city, this is a bit far. Restaurants need early booking, or you end up with room services. Staff are polite, but their English certainly can be improved...

Reviewed February 10, 2015

See room deals

9.0
Exceptional
David from United Kingdom
Couple
Stayed 1 night in February 2013

Excellent hotel to stay for winter activities.”

Lake View, size, service, food.

The sheer size and scale of the hotel is something you don't really get in Japan. Even driving to the hotel you can see from quite far away the hotel perched on top of the mountain overlooking Lake Toya. When you finally arrive, then you get a feel of how big the hotel actually is. We had originally booked Junior ocean view suite, but I think we got upgraded as we were on our honeymoon. The view from the room was amazing. They have one 3 Michelin starred restaurant and another restaurant with 1 Michelin star.

Reviewed March 02, 2013

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss