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The York by Swiss-Belhotel
The York by Swiss-Belhotel
The York by Swiss-Belhotel
The York by Swiss-Belhotel
The York by Swiss-Belhotel
The York by Swiss-Belhotel
The York by Swiss-Belhotel

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8.4

Excellent

2,135 reviews

2,135 reviews

Housekeeping29
View7
Swimming Pool4
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
St Philip’s Church

70 m

Wynyard Park

150 m

Get & Go

160 m

St Patrick’s Church

170 m

Victoria's Basement

210 m

Popular landmarks
Sea Life Sydney Aquarium

620 m

The Rocks

710 m

Queen Victoria Building (QVB)

810 m

Royal Botanic Garden Sydney

1.1 km

The Opera House to the Botanic Gardens Walk

1.1 km

Closest landmarks
National Roads & Motorists Association

50 m

City Medical Practice

50 m

Consulate General of Portugal

80 m

Consulate of Brazil

80 m

Austrian Consulate General

100 m

The York by Swiss-Belhotel

5 York Street, Sydney CBD, Sydney, Australia, 2000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Sydney CBD, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sydney Opera House. Rated with 4.5 stars, this high-quality property provides guests with access to hot tub, fitness center and indoor pool on-site.

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Highlights

Located in heart of Sydney

Check-in [24-hour]

Airport transport

140 meters to public transportation

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Swimming pool [indoor]

Hot tub

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Sydney every 14 minutes on Agoda.com
Value for money8.1
Distance to city center1 km
Location rating9.0
Nearest airportSydney Airport (SYD)
Distance to airport8.8 km

Rooms available at The York by Swiss-Belhotel

Very good
Room comfort & quality

8

2-Bedroom Premium Apartment
...
  • Room size: 160 m²/1722 ft²
  • City view
  • 1 double bed and 1 queen be...
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Swiss Super Suite
...
  • Room size: 160 m²/1722 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
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2-Bedroom Deluxe Apartment
...
  • Room size: 130 m²/1399 ft²
  • Outdoor view
  • 1 queen bed and 2 single be...
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Deluxe One Bedroom Apartment
...
  • Room size: 88 m²/947 ft²
  • City view
  • 1 queen bed
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Deluxe Studio Apartment
...
  • Room size: 63 m²/678 ft²
  • City view
  • 1 queen bed
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Studio Apartment
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed
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2 Bedroom Standard
...
  • Room size: 138 m²/1485 ft²
  • Balcony/terrace
  • 2 double beds
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2-Bedroom Premium Apartment
...
  • Room size: 138 m²/1485 ft²
  • Balcony/terrace
  • 2 single beds and 1 double ...
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2 Bedroom Executive Apartment
...
  • Room size: 160 m²/1722 ft²
  • Balcony/terrace
  • 2 single beds and 1 double ...
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1 Bedroom Deluxe Suite
...
  • Room size: 75 m²/807 ft²
  • Balcony/terrace
  • 1 queen bed
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Frequently asked questions

Does The York by Swiss-Belhotel have a hot tub?

A hot tub is one of the facilities available at The York by Swiss-Belhotel.

What time is check-in and check-out at The York by Swiss-Belhotel?

Check-in is from 01:30 PM, and check-out is until 10:30 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The York by Swiss-Belhotel?

The York by Swiss-Belhotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 280 AUD. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The York by Swiss-Belhotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 50 AUD per day. Self-parking is conveniently available at the serviced apartment. If you're looking for an easy way to get around Sydney with private transportation, the serviced apartment can arrange car rental for you.

Is breakfast offered at The York by Swiss-Belhotel?

Start your mornings right, with the continental and buffet breakfast options offered at The York by Swiss-Belhotel. There's an additional charge of 20 AUD for adults and 13 AUD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

Can business events be hosted at The York by Swiss-Belhotel?

On-site venues and convenient event services make The York by Swiss-Belhotel an ideal choice for hosting meetings. The venue available at the serviced apartment can accommodate up to 5 people. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at The York by Swiss-Belhotel?

The York by Swiss-Belhotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The York by Swiss-Belhotel?

The closest train, metro, or bus station to The York by Swiss-Belhotel is Wynyard Railway Station, 120 m away.

What restaurants are nearby The York by Swiss-Belhotel?

The York by Swiss-Belhotel is located in Sydney CBD, famous for good restaurants such as Citrus Grove Restaurant, Condor Japanese Noodle Restaurant and Goshu Ramen Tei.

What popular shopping places are close to The York by Swiss-Belhotel?

Shopping options in The York by Swiss-Belhotel’s Sydney CBD neighborhood include Queen Victoria Building (QVB), Victoria's Basement and Karlangu Aboriginal Art Centre.

What are popular attractions near The York by Swiss-Belhotel?

The York by Swiss-Belhotel is located in Sydney CBD area, which is famous for attractions such as Royal Botanic Garden Sydney, The Opera House to the Botanic Gardens Walk and Sydney Tower Eye Observation Deck.

What popular natural sightseeing spots are close to The York by Swiss-Belhotel?

The York by Swiss-Belhotel is located within Sydney CBD, which makes it conveniently close to natural sights including Wollimi Pine and Farm Cove.

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Explore the neighborhood

What people love about The York by Swiss-Belhotel

  • 9.6

    Exceptional
    Cleanliness

    "Whilst our apartment was dated, it was in great condition and very clean."

    Ursula

    |

    March 21, 2022

  • 10

    Exceptional
    Cleanliness

    "Great spot, beautiful clean pool."

    Kathryn

    |

    February 12, 2022

  • 7.2

    Very good

    "we loved the pool and spa."

    Myee

    |

    December 15, 2021

Property ranking|Compared to 1,225 Sydney properties
See all rankings
Room size
110 sqm.
Room comfort score
8/10
Location score
9/10
Cheapest price score
Bigger than
98
%
of Sydney properties
Better than
94
%
of Sydney properties
Better than
93
%
of Sydney properties
Better than
93
%
of Sydney properties
Overall rating:

8.4

Excellent
2,135 reviews
Cleanliness
8.2
Facilities
7.9
Location
9.0
Read all reviews >
What travelers say they love:
Rooms are good, a little dated but great size and very clean...
Jason from Australia
Couple
More about The York by Swiss-Belhotel

More about The York by Swiss-Belhotel

The York by Swiss-Belhotel

For travelers who want to take in the sights and sounds of Sydney, The York by Swiss-Belhotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Sydney has to offer. Enjoy more possibilities on your vacation at The York by Swiss-Belhotel, with its convenient location just 1.2 km from the Sydney Opera House.
Enjoy all that The York by Swiss-Belhotel has to offer! Free internet access provided within the serviced apartment keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire services provided by The York by Swiss-Belhotel makes it easy to plan your day trips, sightseeing, and more around Sydney.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the serviced apartment's tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at The York by Swiss-Belhotel. For health reasons, smoking is not permitted anywhere inside the serviced apartment. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at The York by Swiss-Belhotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the serviced apartment, knowing that some selected rooms include air conditioning. Some rooms at The York by Swiss-Belhotel are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator and a coffee or tea maker are provided in some guestrooms. Bathroom amenities are just as important as others, and at the serviced apartment you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The York by Swiss-Belhotel. At The York by Swiss-Belhotel you can even have groceries delivered to your room with their convenient service.
Fill your days with the array of activities and facilities offered at The York by Swiss-Belhotel. A relaxing end to every day is possible with a visit to the hot tub, steam room, spa and sauna. Don't forget to make a visit or two to the serviced apartment's pool. Burn off you vacation calories with a quick visit to the serviced apartment's fitness facility.
Fun in the water is easy with aquatic activities available, like boats. Family time on relaxed evenings is easy with the serviced apartment's library.


Around the property

An array of attractions are a must-see while visiting Sydney. A great museum trip can be had at The Rocks located 710 m away, with local art that provides a sense of the region.


Reasons to stay here

Compared to the city's accommodation options, this serviced apartment scored higher than 94% of them for food and dining.
Guests who stayed at this serviced apartment have scored it higher than 93% of accommodations in the city.
According to guests who stayed here, this serviced apartment's room comfort is rated higher than 94% of other accommodations in Sydney.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Housekeeping

33 mentions

Internet

3 mentions

Car Park

3 mentions

View

3 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • French

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Exercise area
  • Garden
  • Hot tub
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Grocery delivery
  • Kitchen

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Transport to airport

Available in all rooms

  • A/C
  • Accessible by elevator
  • Alarm clock
  • Alcohol
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Carpeting
  • Closet
  • Clothes dryer
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Dining table
  • Dishwasher
  • DVD/CD player
  • Fire extinguisher
  • Full kitchen
  • Hair dryer
  • Hand sanitizer
  • Heating
  • Individual air conditioning
  • Iron and ironing board
  • Kitchenette
  • Linens
  • Lock box in room
  • Microwave
  • Mini bar
  • Non-smoking
  • Outdoor furniture
  • Phone
  • Private bathroom
  • Private entrance
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Smoke alarm
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Walk-in shower
  • Washing machine
  • Wi-Fi [complimentary]
  • Wine glasses
Food and dining
Breakfast options
  • American
  • Continental
Location
5 York Street, Sydney CBD, Sydney, Australia, 2000
Exceptional
Location

9

Airports

  • Sydney Airport (SYD)
    8.8 km
  • Bankstown Airport (BWU)
    20.5 km

Public transportation

  • Wynyard Railway Station
    130 m
  • Sydney Light Rail
    520 m

Hospital or clinic

  • City Medical Practice
    50 m

Shopping

  • Queen Victoria Building (QVB)
    810 m

Convenience store

  • EzyMart
    290 m

Cash withdrawal

  • ATM
    90 m
What's nearby

Popular landmarks

  • Sea Life Sydney Aquarium
    620 m
  • The Rocks
    710 m
  • Queen Victoria Building (QVB)
    810 m
  • Royal Botanic Garden Sydney
    1.1 km
  • The Opera House to the Botanic Gardens Walk
    1.1 km
  • Darling Harbour
    1.2 km
  • Sydney Opera House
    1.3 km
  • Sydney Harbour Bridge
    1.5 km
  • Bondi Beach
    7.1 km
  • Manly Beach
    10.7 km

Nearby landmarks

  • National Roads & Motorists Association
    50 m
  • City Medical Practice
    50 m
  • St Philip’s Church
    70 m
  • Consulate General of Portugal
    80 m
  • Consulate of Brazil
    80 m
  • Austrian Consulate General
    100 m
  • Wynyard Railway Station
    130 m
  • Wynyard Park
    150 m
  • Amcal Express
    150 m
  • Get & Go
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property has a strict no-party policy.
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • Please note that all credit card transactions for incidental charges will incur a 2% merchant fee.
  • A credit card security deposit of 50 AUD is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • Parking is available at an additional charge. Guests are required to contact the property after receiving booking confirmation.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from13:30
  • Check-out until10:30
  • Reception open until00:00

Getting around

  • Airport transfer fee280 AUD
  • Distance from city center1 km
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)20 AUD
  • Daily Internet/Wi-Fi fee0 AUD

The property

  • Local Tax ID/ Rental LicenseGST
  • Non-smoking rooms/floorsYes
  • Number of floors28
  • Number of rooms 95
  • Room voltage240
  • Most recent renovation2006

Parking

  • Daily parking fee50 AUD
Legal information
The New South Wales Government has issued a mandatory code of conduct applying to short-term rental accommodations (“STRAs”). The code of conduct includes the rights and obligations of those hosting STRAs and those permitted to use STRAs as guests, in addition to a complaints process.

Reviews of The York by Swiss-Belhotel from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.2
Facilities7.9
Location9.0
Room comfort and quality8.0
Service8.4
Value for money8.1
High score for Sydney
Rating
9+ Exceptional (126)
8-9 Excellent (72)
7-8 Very Good (83)
6-7 Good (34)
<6 Below Expectation (35)
Time of the year
Mar - May (70)
Jun - Aug (85)
Sep - Nov (92)
Dec - Feb (103)
All guests (611)
All room types
All languages

Show reviews that mention 

Showing 350 verified guest comments
12345
9.0
Exceptional
Bronwen from Aruba
Solo traveler
Deluxe One Bedroom Apartment
Stayed 5 nights in November 2009

Review of The York By Swiss- Belhotel”

Great location - right in the heart of the City. 1 bedroom ex. apartment excellent facilities, extremely clean, spacious all modern facilities. Near supermarkets, coffees shops, walking distance to attractions - Darling Harbor, Circular Quay, trains and buses.
The hotel is going through some refurbishment, but this did not affect my stay at all.

The York by Swiss-Belhotel is ideally located in central Sydney. Close to train and buses, walking distance to main attractions in Sydney , Darling Harbor , Circular Quay and major shopping areas. The one bedroom ex. apartments are spacious contain the latest appliances and are serviced everyday. The apartments are really well maintained.The staff are pleasant, extremely helpful and aim to please.

Reviewed November 19, 2009

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8.7
Excellent
Elaine from United Kingdom
Couple
Stayed 11 nights in October 2011

Suberb location, great facilities, excellent staff”

Fab location 5 mins from Circular Quay, good facilities, close to shops (Coles at Wynard) & free paper & even loaned me a mobile charger as forgotten mine

had a fab 11 days in sydney, staying in the york was ideal, wasn't restricted by hotel times of being down to breakfast by 9 etc, could feel relaxed in own apartment with all the facilities of home, always hot water to hand, excellent kitchen so could cook easily or eat out as surrounded by fab bars and restaurants. loads to do & see and could have easily stayed another month. so much to do including shopping, sight seeing, the blue mountains were great to see, def user a tour guide company like john at tours r us. just go & see everywhere, get a weekly travel ticket for the trains, ferries & buses & trash it - go to as many places you can on a ferry - it's fun and at nearly $10 a return trip a weekly ticket is great value. have chips on the beach at watsons bay, eat at bathers at balmoral, lunch at palm beach, take a picnic to taronga zoo, picnic at the botanical gardens & watch the harbour bridge climbers, take a bus from elizabeth street to coggee & walk to bondi along the coastal path & see the beach side sculptures - sydney is fab ! go and go again ....

Reviewed November 19, 2011

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9.0
Exceptional
Aaron from Singapore
Family with teens
Stayed 6 nights in August 2012

Good location and clean rooms”

Location, service, facilities

Was my first visit to Sydney and we wanted a place to stay that is easily accessible. Swiss Belhotel provided that with walking distance to the nearest Wynyard station. Service at the front desk was good and came it secured parking. Apartment was clean and serviced daily. Kitchen came equiped. I would definately stay here again in the next visit.

Reviewed August 12, 2012

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9.3
Exceptional
Kate from United Kingdom
Couple
Deluxe Studio Apartment
Stayed 1 night in May 2011

Great Apartments”

Spacious, well equipped rooms in a great location

we stayed in a deluxe suite and were very impressed by the york. the agoda price is fantastic value for money for a room in central sydney. the location is great, within walking distance of all the major sights. the room was spacious, clean, modern and very well equipped with a full kitchen, living area and large balcony. could not have asked for any more at this price.

Reviewed May 18, 2011

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10.0
Exceptional
Melissa from Australia
Solo traveler
Studio Apartment
Stayed 3 nights in January 2017

Great size rooms, good size kitchenette ”

Had a great stay,good size rooms, large bathroom with washer dryer. 5-10 minute walk to circular quay / darling harbour, plenty of restaurants etc close by. Was on the eleventh floor facing York Street traffic could hear the traffic but you would get that at any major city on a main road. Staff were friendly and helpful. Close to train station, walking distance to Sydney tower, Qv building. Would definitely recommend hotel

Reviewed February 01, 2017

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Location is extremely convenient, regardless of the destination. With public transport just minutes walk away, and a couple minutes walk to George street, it does make the day more productive.I am pleased to read your review and to hear of your great experience at The York apartments. Looking forward to have you again with us kind Regards

Responded May 19, 2017
The York by Swiss-Belhotel
8.4
Excellent
Stella from Australia
Family with teens
Stayed 3 nights in April 2018

Excellent”

Had a great stay, good location. Enjoyed pool and spa area. A little dated but not too bad and this is made up for by how clean and comfortable it is. Unfortunately our stay was left with a negative outcome when we were charged $150 at check out for 3 nights of parking. I was advised that it was on the paperwork I signed at Yes I made the age old error of not reading the page full of fine print but I have never ever stayed anywhere and been charged such an astronomical amount for parking. Next time, I will hold up the front desk and take the time toread the fine print but I do feel such a thing should have been verbalized to me when I asked if they had parking available. I feel that the check in staff did not serve me well by not verbalizing this and when I expressed this at check out I was advised that anywhere you stay in Sydney CBD you will be charged for parking. You shouldn't assume your travellers are local are local and understand Sydney. Therefore, I don't feel it warrants my b

Reviewed April 18, 2018

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I am sorry your stay was marred by the parking charges. The staff have now been advised they must mention this at check in if a guest is parking their car. I am happy to hear the location was desirable and that you enjoyed the swimming pool. We hope to see you again in the future

Responded November 06, 2018
The York by Swiss-Belhotel
10.0
Exceptional
Jim
Couple
Deluxe Studio Apartment
Stayed 3 nights in November 2019

Excellant ”

We just spent our 3rd stay at The York in Sydney, and as usual it was excellent. The staff was exceptionally helpful & friendly. We arrived much earlier than planned, and they were able to get us into our room immediately. The location is superb as it is within walking distance to almost everything. The room is always top notch, and the big plus is having a balcony to enjoy the view. Will always choose The York.

Reviewed November 07, 2019

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7.0
Very good
Kok from Singapore
Family with teens
Studio Apartment
Stayed 4 nights in December 2011

Conveniently Located near The Rocks, Sydney”

Convenient Location

The York by Swiss-Belhotel is conveniently located near major sites in Sydney such as The Rocks, Sydney Harbour, Circular Qual, Harbour Bridge and the Sydney Opera House. The rooms vary in the quality of interior design. Our standard studio apartment was very tastefully fitted out but our adult son's and daughters' room was dated in design and furnishing. The lobby is small and dated in appearance.

Reviewed January 05, 2012

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8.0
Excellent
Sandra from Australia
Couple
Studio Apartment
Stayed 2 nights in July 2018

Very good”

The York by Swiss-Belhotel is located in a great spot, close to metro transport and less than 1km walk to Circular Quay and The Rocks. The hotel itself is a little tired but the rooms are a spacious and comfortable. The place was clean and hotel staff friendly and helpful.

Reviewed July 10, 2018

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Thank you for your kind words and positive feedback. I am happy to hear that you had such an enjoyable stay with us. I will be sure to thank the staff for their attentiveness and hospitality. It is always encouraging to hear such favourable feedback and I would like to thank you for taking the time to share your experience. We look forward to seeing you when you are next in Sydney.

Responded July 11, 2018
The York by Swiss-Belhotel
8.3
Excellent
Shirong from Singapore
Family with young children
Deluxe One Bedroom Apartment
Stayed 3 nights in March 2012

Service with a smile and goes the extra mile!”

Location, Baby Friendly, New amenities in room

We stayed 3 nights in York hotel in Sydney Central. Location is very good as its 15 mins walk to Darling Harbour, and 20 mins walk to Chinatown. The Rocks and Circular Quay is also within walking distance. There are supermarkets nearby, and few asian eateries that's perfect for us (the food's not fantastic but will do) The hotel prepared a baby cot for our little one and it comes with a cot mattress so comfortable that she slept really well. Overall, the apartment is clean and furniture is well furbish and stylish. We took the Deluxe one-bedroom so maybe its already the renovated part of the hotel. The front desk staff is friendly and was a great help to my husband as he had to do the check-in alone with 5 pieces of luggages and a baby. They even help to book our airport shuttle with us, although we missed it, they were kind enough to re-arrange it again. Its really service with an extra mile! All in all, we had a great experience staying with them, and will recommend it for all traveller with young children.

Reviewed April 05, 2012

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7.2
Very good
Hua-Hung from Taiwan
Business traveler
Studio Apartment
Stayed 3 nights in November 2018

Be careful of your minibar...”

The hotel, The York by Swiss-Belhotel, has a great location, very close to several attractions. The facilities are okay and clean. HOWEVER, if your room has minibar, please do check with the front desk after you check-in and before you check-out. I didn't use any food/drink/candies in the minibar, but they insist to charge me AUD39.78. It's very difficult for customers from home country to call them to complain about this. Thus, I strongly suggest you that when you stay with them next time, please do check what in the minibar after you check-in and what in the minibar before you check-out. Please do ask front desk staff to go with you to the room because they might be more reliable than other staffs.

Reviewed November 26, 2018

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Thank you for taking the time to write a review. I will certainly work on some of your suggestions. We hope to welcome you back in the future.

Responded December 10, 2018
The York by Swiss-Belhotel
8.3
Excellent
Robert from Germany
Couple
Deluxe One Bedroom Apartment
Stayed 8 nights in November 2009

well accomidated in Sidney”

We stayed in a new renovated one bed Room Apartment, to our suprise,we found everything in what you expect for daily comfort.
The smoke alarm detector in the room is too sensitive!

Upon arrival, we were very warm welcomed from all FO and Bell service Staff, the check in procedure was very quick and professional. House keeping was every day very attentive and friendly. During our stay at the York,our requests or questions about touring the City, was excellent answered and suggested from Front Office staff, including distances, directions and how to go to places, like walking distance, Taxi or Bus. Any time of the day, when we come back to the York or we went out, the staff always greet us by name and ask if everything is fine. For me and my wife was it the first stay in Sidney,and we can confirm that we would not know the City and his attractions so fast without the guidance and help from York Staff. I am a General Manager of a five Star Hotel in Jakarta and know Hotel / Apartment operation very well, but me and my wife are very impressed what kind of overall service we received. If we can one day return to Sidney, for us out of question that we would choose the york again, not only for the very professional staff, even also for the excellent location.

Reviewed November 30, 2009

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9.0
Exceptional
Antonio from Indonesia
Family with young children
Stayed 3 nights in August 2012

Great hotel location”

Location and Roomy

this great hotel is located only 2 blocks from busy shopping street george street. and the train/subway station also near by. easy access to all of sydney center area / cbd.

Reviewed September 06, 2012

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10.0
Exceptional
Daniel from Australia
Family with teens
Stayed 2 nights in June 2020

Ideal Sydney apartment hotel ”

Great stay at The York with family of 6 in 3br apartment. City views are okay but location is excellent. Walk to CBD, Barangaroo or the Rocks... just near Wynyard if you need the train. Restaurants in each direction. Room was spacious, comfortable and well appointed for byo breakfast, pre dinner drinks, lounging after a long day of shopping and sightseeing. Nice Ramen noodle house downstairs. We would definitely recommend and stay again

Reviewed June 28, 2020

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It was our pleasure to have you staying at The York by Swiss-Belhotel during your recent visit to Sydney, we are very delighted that you had a comfortable and enjoyable stay with us. We thank you for sharing your experience with us and we appreciate taking your time to send us your feedback. We all look forward to welcoming you back to your second home in Sydney. Sincerely, Customer Services

Responded March 08, 2021
The York by Swiss-Belhotel
9.7
Exceptional
Karolyn from Australia
Group
Studio Apartment
Stayed 1 night in May 2012

Great hotel in perfect position”

Perfect postion to access inner Sydne

We stayed at the York Hotel in a studio apartment for one night recently, before being joined by friends and moving to a larger suite. We were very happy with all aspects of the hotel and would certainly recommend it. The hotel is only a block from the train from the airport and once there you are within walking distance of the city, The Rocks and the harbour. The staff were friendly and helpful and the rooms and facilities very good.

Reviewed May 28, 2012

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8.0
Excellent
Nicholas
Couple
Deluxe One Bedroom Apartment
Stayed 3 nights in September 2019

Great Location”

The York is located in a great location in Sydney’s CBD offer is access on foot to all of the main areas of Sydney including both Darling Harbour, the Rocks and Circular Quay. The 1 bedroom room itself had a new Kitchen but the rest of the apartment felt a little dated but nonetheless we enjoyed our stay

Reviewed September 20, 2019

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Hi Nicholas. Thank you very much for taking the time to comment on your stay at the York by Swiss Belhotel. We appreciate all of the feedback that we receive both positive and negative. I am glad to read that you enjoyed your stay with us and found everything you need in your apartment. I have noted that you thought the room was dated and have submitted this comment to the owner of the apartment. Once again thank you for your time and hopefully we can welcome you back to the York in the future. Regards Jason

Responded September 23, 2019
The York by Swiss-Belhotel
8.0
Excellent
Tania from New Zealand
Couple
Studio Apartment
Stayed 1 night in May 2012

Great location with the best rooms!!”

Definatley to room

The York by Swiss-Bel Hotel.... Definatley well worth the stay, our room was on the 10th floor!! Room was absolutley gorgeous!! And the view from the balcony was also gorgeous. Friendly staff and very well secured!! Couldn't have asked for a better place to stay!!

Reviewed May 16, 2012

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8.8
Excellent
Kyoko from Japan
Group
2-Bedroom Deluxe Apartment
Stayed 3 nights in August 2018

Good location and spacious”

The hotel is centrally located and close to Circular quay, the Rocks , the Opera House and Wynyard train station. Our room has two bedrooms, kitchen, a large front room , two bathrooms, a study and a laundry room. Staff are very friendly and helpful. We enjoyed our stay there. If you come to Sydney in a group, I would strongly recommend it.

Reviewed August 11, 2018

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We are appreciative of your review following your recent visit at The York by Swiss-Belhotel. We are delighted you took advantage of our central location and took comfort in our apartments. We look forward to having the opportunity to welcome you again soon.

Responded August 13, 2018
The York by Swiss-Belhotel
10.0
Exceptional
Đỗ from Vietnam
Couple
Studio Apartment
Stayed 5 nights in August 2019

Great value for reasonable money”

My wife and I have spent 5 nights here and the facilities was beyond our expectation. You can access almost everything like you are in your own home: fully furnished kitchen, bathroom with washing machine and dryer, balcony with a great view to Wynyard Park. Only one thing to remind for traveler first time to Sydney: The checkin and checkout time here is 10:30am and 13:30pm accordingly.

Reviewed September 05, 2019

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Thank you very much for taking the time to comment on your stay at the York by Swiss Belhotel. It is very much appreciated. I am so glad you enjoyed your stay with us. We really are blessed with our location. We are so close to everything. I am so glad you enjoyed your stay and thank you very much for the rating you gave us. Yes due to the enormous size of our rooms the check in time and checkout times are slight different to other hotels. We do our best to get everyone in and out as quickly as possible. Once again thank you so much for your time and hopefully we can welcome you back to the York in the future. Regards Jason

Responded September 09, 2019
The York by Swiss-Belhotel
8.4
Excellent
Diana from United Kingdom
Couple
Stayed 2 nights in August 2019

Great location hotel”

This apart hotel was ideally situated to see all the major Sydney sites. Our two bed apartment was huge but dated, if updated if would be fantastic. Check in was efficient and friendly but as we were too early we had to go back later to collect our key, at that point it was chaotic. If you stay here, ask for a room at the back of the hotel as we were on the front and it was very noisy.

Reviewed August 17, 2019

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Hi Diana. Thank you very much for taking the time to comment on your stay at the York by Swiss belhotel. We really do appreciate all of the feedback that we receive. I am glad you enjoyed your stay with us. I am sorry that you were not able to get into your room early when you arrived. It really is dependent sometimes on the people checking out. If they leave early then the team will be able to get it ready early. I have noted your comments in regards to the room being dated and have given this information to the owner of the apartment. Once again thank you for your time and hopefully we can welcome you back to the York in the future. Regards Jason

Responded August 19, 2019
The York by Swiss-Belhotel
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