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a pool with a pool table and a lawn chair, Tierra Maya Hotel Spa & Sanctuary in Bacalar
Deluxe Double Room, Tierra Maya Hotel Spa & Sanctuary in Bacalar
a desk with a computer on top of it, Tierra Maya Hotel Spa & Sanctuary in Bacalar
a room with a sign on the wall and a wooden floor, Tierra Maya Hotel Spa & Sanctuary in Bacalar
a man walking across a lush green park, Tierra Maya Hotel Spa & Sanctuary in Bacalar
a large swimming pool in a tropical setting, Tierra Maya Hotel Spa & Sanctuary in Bacalar
a swimming pool with a pool table and chairs, Tierra Maya Hotel Spa & Sanctuary in Bacalar

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8.9

Excellent

289 reviews

289 reviews

See map

6

Good

Location rating score

Parking
FREE
Nearby landmarks
Fuerte de San Felipe 440 m
Cocalitos 1.7 km
Chetumal International Airport 20.6 km
Orange Walk Airport 73.4 km
John Greif II Airport 96.1 km
Caye Caulker Airport 111.8 km
Caye Chapel Airport 116.3 km
Philip S. W. Goldson International Airport 127.6 km
Matthew Spain Airport 178.7 km
Dangriga Airport 189.7 km

Tierra Maya Hotel Spa & Sanctuary

CALLE 26 MZ 9 LT 20 NO. 116 ENTRE AV.5 Y AV.7 CALLE 26 MZ 9 LT 20 NO. 116 ENTRE AV.5 Y AV.7 COLONIA CENTRO, Centro, Bacalar, Mexico, 77930 - See map

Conveniently situated in the Centro part of Bacalar, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Air conditioning

Announcements by hotel (1)
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Contactless check-in/out

Spa

Swimming pool [outdoor]

Room service

Safety deposit boxes

Value for money6.0
Location rating6.0

Rooms available at Tierra Maya Hotel Spa & Sanctuary

Deluxe Double Room
...
  • Room size: 42 m²/452 ft²
  • Shower
  • 2 double beds
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Suite Deluxe
...
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    Twin/Double room - De Luxe
    ...
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      Double room - Single use - De Luxe
      ...
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        DELUXE FOR NON-SMOKERS
        ...
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          Deluxe Room
          ...
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            Room Deluxe
            ...
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              Standard
              ...
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                Suite - Single use - De Luxe
                ...
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                  Double/Double - De Luxe
                  ...
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                    Frequently asked questions

                    What time is check-in and check-out at Tierra Maya Hotel Spa & Sanctuary?

                    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

                    How do I get to Tierra Maya Hotel Spa & Sanctuary?

                    For those who wish to drive their own cars, Tierra Maya Hotel Spa & Sanctuary has a car park available for guests. Parking is free for guests.

                    What is the smoking policy at Tierra Maya Hotel Spa & Sanctuary?

                    Tierra Maya Hotel Spa & Sanctuary does not permit smoking in any of its rooms or indoor areas.

                    See map

                    Explore the neighborhood

                    Overall rating:

                    8.9

                    Excellent
                    289 reviews
                    Cleanliness
                    6.0
                    Facilities
                    2.0
                    Location
                    6.0
                    Read all reviews >
                    More about Tierra Maya Hotel Spa & Sanctuary

                    More about Tierra Maya Hotel Spa & Sanctuary

                    Situated in Bacalar, Tierra Maya Hotel Spa & Sanctuary offers 3-star accommodation with a garden. This 3-star hotel offers room service and a 24-hour front desk. There is a year-round outdoor pool and guests can make use of free WiFi and free private parking. The hotel will provide guests with air-conditioned rooms offering a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Tierra Maya Hotel Spa & Sanctuary rooms are fitted with bed linen and towels. The accommodation offers a à la carte or American breakfast. The nearest airport is Chetumal International Airport, 34 km from Tierra Maya Hotel Spa & Sanctuary.

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                    Amenities and facilities

                    Review score
                    Facilities

                    2

                    Languages spoken
                    • English
                    • Spanish
                    Internet access
                    • Free Wi-Fi in all rooms!
                    • Internet services
                    • Wi-Fi in public areas
                    Things to do, ways to relax
                    • Garden
                    • Spa
                    • Swimming pool [outdoor]
                    • Tours
                    Cleanliness and safety
                    • Anti-viral cleaning products
                    • Cashless payment service
                    • First aid kit
                    • Guest rooms seal after sanitization
                    • Hand sanitizer
                    • Hot water linen and laundry washing
                    • Physical distancing of at least 1 meter
                    • Professional-grade sanitizing services
                    • Protective screens in common areas
                    • Room sanitization opt-out available
                    • Rooms sanitized between stays
                    • Safe dining setup
                    • Sanitized kitchen and tableware items
                    • Shared stationery removed
                    • Staff trained in safety protocol
                    • Temperature check for guests and staff
                    Dining, drinking, and snacking
                    • Room service
                    Services and conveniences
                    • Air conditioning in public area
                    • Contactless check-in/out
                    • Elevator
                    • Food delivery
                    • Safety deposit boxes
                    • Smoke-free property
                    • Smoking area
                    For the kids
                    • Family room
                    Access
                    • CCTV in common areas
                    • CCTV outside property
                    • Fire extinguisher
                    • Front desk [24-hour]
                    • Non-smoking rooms
                    • Pets allowed
                    • Smoke alarms
                    Getting around
                    • Car park [free of charge]

                    Location

                    CALLE 26 MZ 9 LT 20 NO. 116 ENTRE AV.5 Y AV.7 CALLE 26 MZ 9 LT 20 NO. 116 ENTRE AV.5 Y AV.7 COLONIA CENTRO, Centro, Bacalar, Mexico, 77930
                    Good
                    Location

                    6

                    Property policies

                    Children and extra beds

                    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                    All children are welcome.

                    Children 0-12 year(s)
                    Stay for free if using existing bedding.
                    If you need an extra bed, it will incur an additional charge.
                    Guests 13 years and older are considered as adults
                    Must use an extra bed which will incur an additional charge.
                    Others
                    • When booking more than 5 rooms, different policies and additional supplements may apply.

                    Some helpful facts

                    Check-in/Check-out
                    • Check-in from15:00
                    • Check-in until23:00
                    • Check-out from07:00
                    • Check-out until12:00

                    Property announcements

                    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

                    Reviews of Tierra Maya Hotel Spa & Sanctuary from real guests

                    Provided by verified guests of Agoda
                    5.2
                    /
                    10
                    Review score
                    Cleanliness6.0
                    Facilities2.0
                    Location6.0
                    Service6.0
                    Value for money6.0
                    High score for Bacalar
                    Rating
                    9+ Exceptional (0)
                    8-9 Excellent (0)
                    7-8 Very Good (0)
                    6-7 Good (0)
                    <6 Below Expectation (1)
                    Time of the year
                    Mar - May (0)
                    Jun - Aug (0)
                    Sep - Nov (0)
                    Dec - Feb (1)
                    All guests (1)
                    Showing 1 review
                    5.2
                    Andree from Belgium
                    Family with teens
                    Deluxe Double Room
                    Stayed 1 night in February 2020

                    Above average”

                    No internet in the rooms !

                    Reviewed February 11, 2020

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