Tune Hotel – 1Borneo Kota Kinabalu
Tune Hotel – 1Borneo Kota Kinabalu
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"Very satisfying stay this time."

Vui C.

|

May 12, 2018

Double Room with Window Tune Hotel – 1Borneo Kota Kinabalu
Double Room with Window
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Lobby Tune Hotel – 1Borneo Kota Kinabalu
Lobby
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Interior view Tune Hotel – 1Borneo Kota Kinabalu
Interior view
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Interior view Tune Hotel – 1Borneo Kota Kinabalu
Interior view
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See map Tune Hotel – 1Borneo Kota Kinabalu
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Very good
Location
7.4
See all 59 photos Tune Hotel – 1Borneo Kota Kinabalu
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What guests are saying:
Nice place...clean...and suitable for family trip...
Rusinah from Malaysia
Family with young children
Pihak hotel please take note ye.bilik iron tiada .so klu nk iron dlm bilik atas katil rasa kurang sesuai
noor from Malaysia
Business traveler
Small room but very clean.
haizie from Malaysia
Business traveler
clean and comfy room. small but quite well equipped with essentials such as hairdryer, TV and fan. Voices are Slightly penetrable in the room this make it the only drawback. Otherwise at overall it is a very good stay in tune hotel.
Mei from Malaysia
Solo traveler
Provide more hangers
Lilian from Malaysia
Group
the view from windows is disappointing. the door in the 1st floor that connecting to elevator always locked. so I should use stair all the time.
Anisa from Indonesia
Business traveler
Cheap and good
Abd from Malaysia
Couple
room is very small, no closet and bathroom also small but still adorable because of it is located inside the mall
nur from Malaysia
Couple
Friendly staff Good in responding to customer Fast action
Emily from Malaysia
Couple
The staff was very nice and friendly. They were also very helpful. I’ve stayed in a lot of tune hotels and honestly this is the best of the lot! Other tune hotels are really in a bad condition but this one wins!
Kavitajit from Malaysia
Business traveler

Tune Hotel – 1Borneo Kota Kinabalu

Very good location
What's nearby?
Good
From 2028 reviewsSee what guests said
6.9
/
10
Recommended by 82% of guests
Value for money7.4
Distance to city center5 Km
Location rating7.4
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport13.3 km
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Bowling alley

Room choices
This property is in high demand!Booked 52 times last 48 hours | 20 travelers are looking at this property right now
Double Room without Window
Double Room without Window
...
  • Room size: 11 m²/118 ft²
  • No Windows view
  • 1 queen bed
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Twin Room
Twin Room
...
  • Room size: 11 m²/118 ft²
  • Street view
  • 2 single beds
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Family
Family
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Double Room with Window
Double Room with Window
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Double Standard
Double Standard
...
    Enter dates to see prices
    Room - Incl Air-cond, Towel, TV, Wifi (No Window)
    Room - Incl Air-cond, Towel, TV, Wifi (No Window)
    ...
    • Non-smoking
    • Shower
    Enter dates to see prices
    Double
    Double
    ...
    • Shower
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    Single Room Double (Without Breakfast)
    Single Room Double (Without Breakfast)
    ...
    • Shower
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    Twin Room
    Twin Room
    ...
    • Shower
    Enter dates to see prices
    double double
    double double
    ...
    • Shower
    Enter dates to see prices
    Have a question for Tune Hotel – 1Borneo Kota Kinabalu?

    What people love about the property

    • "Staffs are friendly."

      Dievera

      |

      December 16, 2017

    • "Clean room, comfy bed, strategic location."

      norsazlinna

      |

      November 29, 2017

    • "Location wise, it is inside shopping mall, which is convenient."

      Mohd F.

      |

      November 1, 2017

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    More about Tune Hotel – 1Borneo Kota Kinabalu

    More about Tune Hotel – 1Borneo Kota Kinabalu

    "Easy access to mall, cheap and comfortable!"

    Sitah

    |

    January 8, 2018

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    "Location very good."

    Sitah

    |

    January 15, 2018

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (2028)Booking.com Reviews (1538)
    Cleanliness6.9
    Facilities6.3
    Location7.4
    Room comfort and quality6.4
    Service7.3
    Value for money7.4
    Provided by verified guests of Agoda
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    All guests (2028)
    All room types
    Showing 1250 verified guest comments
    12345
    7.2
    Very good
    Yew from Malaysia
    Business traveler
    Double Room with Window
    Stayed 7 nights in November 2018
    Value for money”
    Overall I am satisfied with this Hotel. May come back again!
    Reviewed November 13, 2018
    7.6
    Very good
    brenda from Malaysia
    Couple
    Double Room without Window
    Stayed 1 night in May 2018
    Not bad”
    The room is pretty clean and look new. But the only thing is the room I stay that time dont have window and not many space to have. The room is smaller than in the ads. the staff nice.
    Reviewed November 13, 2018
    Dear Brenda, Thank you for taking the time to leave us a review. We are absolutely delighted that you enjoyed your stay with us. We are improving our product, each day, day by day. It gives us great encouragement to get positive feedback from you. Please do recommend us to your friends and family. Look forward to welcoming you again. Kind regards, Dave
    Responded November 13, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    9.6
    Exceptional
    Winson from Malaysia
    Business traveler
    Double Room without Window
    Stayed 2 nights in November 2018
    The hotel was good & the staffs are accomodating.”
    I had a pleasant stay at this property because this hotel is attached with Hypermall so all the shops, eateries & boutique are walkable. This hotel is equipped with basic amenities although this hotel looks ordinary from outside. Room was comfy, bed linen & pillow case is clean.
    Reviewed November 11, 2018
    Dear Winson, Thank you so much for the wonderful review. It's guest like you that make our job wonderful. We hope to see here again and please bring all your friends and family. See you soon. Kind regards, Dave
    Responded November 12, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    4.8
    CHAY from Malaysia
    Solo traveler
    Double Room with Window
    Stayed 1 night in November 2018
    Small tidy room”
    Low price
    Reviewed November 11, 2018
    Dear Chay, Thank you for taking the time to leave us a review. We want to tell you that we take customer feedback very seriously. See you again soon. Kind regards, Dave
    Responded November 12, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    10.0
    Exceptional
    Caroline from Malaysia
    Couple
    Double Room without Window
    Stayed 1 night in November 2018
    Fav place to stay ”
    easy access to the mall is one of the main reason I always return to this hotel. please improve your room features; as I have been there every month, sometimes twice a month.. I always have issue with the TV. It cannot be switched on. apart from that, all is good. Convenience stores just right beside the hotel for late night snacks.
    Reviewed November 08, 2018
    Dear Caroline, Thank you for taking the time to leave us such a nice review. We are absolutely delighted that you enjoyed your stay with us. We want to tell you that we take customer feedback very seriously. We are already working on tackling the TV issue as I write this. Look forward to seeing you again soon. Sincerely, Dave
    Responded November 12, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    8.4
    Excellent
    Franz from Philippines
    Solo traveler
    Double Room without Window
    Stayed 3 nights in November 2018
    Highly Recommended !!!”
    + Connected to 1borneo hypermall, free wifi, free buffet breakfast, excellent staff. - Far from city center.
    Reviewed November 08, 2018
    Dear Franz, Thank you for the wonderful review. We are glad that you had a pleasant stay with us. We look forward to welcoming you again as our valued guest. Kind regards, Dave
    Responded November 12, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    8.4
    Excellent
    Nadzirah from Malaysia
    Solo traveler
    Double Room without Window
    Stayed 2 nights in November 2018
    great budget hotel for stay”
    otherwise all are good except that, they didn't provide parking.
    Reviewed November 06, 2018
    Dear Nadzirah, Thank you for your feedback. Glad that you enjoyed your stay with us. Please speak with our team on your next visit if you face any challenges to get a car park space. We would be happy to assist you. Look forward to welcoming you again soon. Kind regards, Dave
    Responded November 07, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    8.4
    Excellent
    Zul from Malaysia
    Couple
    Double Room without Window
    Stayed 1 night in November 2018
    A room”
    The best part is it's located at 1 Borneo Hypermall. Roomwise, it's very very small. If you're Muslim, be ready to move the bed a little to do prayer. Facilities provided is wifi and also a cafe. Staff is very polite and friendly. If you like to shop and walk around and only stay at hotel to sleep, this is the hotel for you.
    Reviewed November 06, 2018
    Dear Zul, Thank you so much for the wonderful review. For your kind information, we have male & female Surau available on level 3 on your next visit. Please do not hesitate to speak with our team should need any assistance during your stay. See you again soon. Kind regards, Dave
    Responded November 07, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    2.0
    Mohamad from Malaysia
    Family with young children
    Double Room without Window
    Stayed 1 night in November 2018
    Unfriendly”
    I booked through Agoda on 2nd Nov went to hotel at early 0500 am and had to argue with the only female front office which busy doing and audit in front her computer and was not allowed me to checked in untill 1100am which we we're arrived after midnight with jetlegging. Until she request to add another MYR 15.00 to allow us check in. So rude in front of me and my children. IF I got better choice I will leave at that time. We were offered a room and checked out as early at 0900am. Stay out of this hotel if you have better choice further more this hotel are far from Town or City.😠
    Reviewed November 04, 2018
    Dear Mr. Mohamad, We're really sorry you had to leave us this review. We understand that there's been some miscommunication from our end. It saddens us deeply that you as a guest not been treated well, leading you to write this review. But providing excellent customer service is one of the pillars of our business. We see that the primary issue arises out of a miscommunication from us. If you give us the chance, we want to hear your entire story and fix this for you. In the meantime, our Guest Service Supervisor will be reaching out to you directly. We'd like to discuss the matter further with you and see how we can make things good. I'm sure once we've cleared things up, we'll win you back as our valued guest. Sincerely, Dave
    Responded November 05, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    10.0
    Exceptional
    muhamad from Malaysia
    Solo traveler
    Double Room without Window
    Stayed 1 night in November 2018
    nice holiday with Tune!”
    nothing. all happen well
    Reviewed November 04, 2018
    Dear Mr. Muhamad, Thank you for the wonderful review. Look forward to seeing you again. Kind regards, Dave
    Responded November 05, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    7.6
    Very good
    Aida from Malaysia
    Solo traveler
    Double Room with Window
    Stayed 2 nights in October 2018
    Near a mall and Universiti Malaysia Sabah”
    Attended conference at Universiti Malaysia Sabah and this hotel was convenient as it was nearby and attached to a mall for easy dining options.
    Reviewed November 01, 2018
    Dear Aida, Thank you for the good review of our hotel. Look forward to welcoming you again. Kind regards, Dave
    Responded November 03, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    4.8
    Alvin from Malaysia
    Business traveler
    Double Room without Window
    Stayed 1 night in October 2018
    It was satisfactory ”
    Does not provide parking for guest.. And call a guest 'adik' by the receptionist which is not professional at all! Even though you are older than me. You cannot to call a guest that way. The other things was ok but they do not recognize me as regular guest, so im quite disappointed about it.
    Reviewed October 30, 2018
    Dear Mr. Elvin, Thank you for the feedback. Nice speaking to you just now. We understand that there's been some miscommunication from our end. We want to tell you that we take guest feedback very seriously and remain committed to your business. I'm sure we've cleared things up. will look forward to welcoming you again. Sincerely, Dave
    Responded October 31, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    10.0
    Exceptional
    selamat
    Solo traveler
    Double Room without Window
    Stayed 1 night in October 2018
    Awesome”
    Value for money & very near to the mall which is 1 Borneo Hypermall.
    Reviewed October 30, 2018
    Dear Selamat, Thank you so much for the wonderful review. See you again soon. Kind regards, Dave
    Responded October 31, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    9.2
    Exceptional
    Shazlin from Malaysia
    Family with young children
    Double Room without Window
    Stayed 1 night in October 2018
    Exceptional”
    i hope you serve porridge for breakfast 😂 nice environment, good staff
    Reviewed October 30, 2018
    Dear Shazlin, Thank you for the review. Yes we do have porridge in our menu for breakfast. Please try it on your next visit. See you again soon. KInd regards, Dave
    Responded October 31, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    9.2
    Exceptional
    Caroline from Malaysia
    Couple
    Double Room without Window
    Stayed 1 night in October 2018
    Always my Choice”
    A good place - Absolutely fall in love with all the chairs on the resting area at the 1st floor. cute and comfy!
    Reviewed October 29, 2018
    Dear Caroline, Thank you so much the compliments. A guest like you made our day. We’re looking forward to having You again as Our Valued Guest. Sincerely, Dave
    Responded October 31, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    7.2
    Very good
    Wong
    Business traveler
    Double Room without Window
    Stayed 1 night in October 2018
    Good ”
    Satisfy as business travel
    Reviewed October 29, 2018
    Dear Wong, Thank you for staying with us. Hope to see you again. Kind regards, Dave
    Responded October 31, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    4.8
    nurhaziqah from Malaysia
    Couple
    Double Room without Window
    Stayed 1 night in October 2018
    Lack of facilities ”
    Worst among TUNE hotel branch. No telephone in a room. The room far from reception. No parking for hotel guest. The room is clean but a bit small.
    Reviewed October 28, 2018
    Dear Nurhaziqah, Thank you for taking the time to leave us a review. We want to tell you that we take customer feedback very seriously. We remain committed to your business and continue to strive for improvement. Look forward to welcoming you again. Kind regards, Dave
    Responded October 29, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    6.8
    Good
    Joanne
    Couple
    Double Room without Window
    Stayed 1 night in October 2018
    its ok ”
    everything is okay except there is no kettle or something to boil water
    Reviewed October 24, 2018
    Dear Joanne, Thank you for the review. On your next visit please feel free to let us know if you need a kettle. We will be more than happy to assist. See you again. Kind regards, Dave
    Responded October 25, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    8.8
    Excellent
    Sim from Malaysia
    Business traveler
    Twin Room
    Stayed 1 night in October 2018
    Excellent”
    Pro: Reasonable level of security, good staff service, staff was helpful, located within the 1 borneo mall (dying mall), location is reasonable okay consider the cheaper price, bed sheets were clean and tidy, floor was clean too, good sound insulation, easy to get grab car Cons: Found a used soap in toilet and unwash toilet bowl (with little but visible sticky shit and pee left inside), Hair Dryer bit out of function but still usable if you stretch its wire
    Reviewed October 17, 2018
    Dear Mr/Mrs. Sim, Thank you for your review. We try to maintain the highest standards of service, but clearly, that's not what happened here. But please trust us, this is not a usual occurrence in our business. We'd like to make sure that such mistakes don't happen again. In the meantime, our housekeeping supervisor will be reaching out to you directly. We want to hear all about your concerns and address them in the most suitable way. Hope you will give us a chance to make things right. Sincerely, Dave
    Responded October 18, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    7.2
    Very good
    Loewe from Malaysia
    Business traveler
    Twin Room
    Stayed 1 night in October 2018
    comfortable”
    Just nice to stay
    Reviewed October 14, 2018
    Dear Loewe, Thank you for the nice review. Glad you enjoyed your stay with us. See you again soon. Kind regards, Dave
    Responded October 17, 2018
    Tune Hotel – 1Borneo Kota Kinabalu
    12345
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