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U Hotel Penang
U Hotel Penang
U Hotel Penang
U Hotel Penang
U Hotel Penang
U Hotel Penang
U Hotel Penang

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8.2

Excellent

4,953 reviews

4,953 reviews

Housekeeping226
Car Park45
Shops10
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Kek Lok Si Temple 6.0 km
Chew's Jetty 8.2 km
Khoo Kongsi 8.3 km
Armenian Street 8.3 km
Cheong Fatt Tze - The Blue Mansion 8.8 km
Pinang Peranakan Mansion 8.8 km
Penang Fort Cornwallis 9.4 km
Entopia 14.0 km
Escape Theme Park 14.2 km
Batu Ferringhi Beach 14.4 km
Nearby landmarks
klinik health plus 150 m
Tesco Extra Sungai Dua 230 m
Tasik Aman 330 m
Kinik Perdana 340 m
Tasik Harapan 350 m
USM Footbal Stadium 600 m
Padang Kawad USM 670 m
Bsoft Academy 700 m
Universiti Sains Malaysia 730 m
Parking Area - USM 740 m

U Hotel Penang

676, Jalan Sungai Dua, Gelugor, Penang, Malaysia, 11700 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Gelugor part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion.

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Highlights

990 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Coffee shop

Laundry service

Safety deposit boxes

This property is in high demand!

16 travelers have booked today.

Value for money8.1
Distance to city center27.8 km
Location rating8.2
Nearest airportPenang International Airport (PEN)
Distance to airport6.7 km

Rooms available at U Hotel Penang

Very good
Room comfort & quality

7.9

Regular Queen
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe King
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 king bed
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Regular Twin
...
  • Room size: 16 m²/172 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Room
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices
Regular Twin (Luna)
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices
Regular Twin (Luna)
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
LUNA TWIN ROOM
...
  • Shower
Enter dates to see prices
标准大号床间
...
    Enter dates to see prices
    Standard Twin or Queen
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at U Hotel Penang?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to U Hotel Penang?

      For those who wish to drive their own cars, U Hotel Penang has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

      Can special events be hosted at U Hotel Penang?

      You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at U Hotel Penang. Small or intimate events like birthday parties can also be accomodated. Audio-visual equipment service is offered to help your event go smoothly.

      Can business events be hosted at U Hotel Penang?

      On-site venues and convenient event services make U Hotel Penang an ideal choice for hosting conferences. Free Wi-Fi is available to help your business event or meeting a successful one.

      What is the smoking policy at U Hotel Penang?

      U Hotel Penang does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What is the closest train, metro, or bus station to U Hotel Penang?

      The closest train, metro, or bus station is Penang Intercity Bus Terminal, 980 m away from U Hotel Penang.

      What restaurants are nearby U Hotel Penang?

      U Hotel Penang is located in Gelugor, famous for good restaurants such as Maxim Dim Sum Restaurant, Minah Restaurant and Nasi Kandar Pelita, Sungai Dua.

      What are popular attractions near U Hotel Penang?

      U Hotel Penang is located in Gelugor area, which is famous for attractions such as Jalan Pantai Jerjak 10 Neighbourhood Park, Museum & Galleries Tuanku Fauziah and Putra Place Play Park.

      What popular natural sightseeing spots are close to U Hotel Penang?

      U Hotel Penang is located within Gelugor, which makes it conveniently close to natural sights including Bukit Gambier, Bukit Relau and Bukit Hijau.

      Show more questions
      See map

      Explore the neighborhood

      What people love about U Hotel Penang

      • 10

        Exceptional
        Location

        "Great location, nice stay."

        Eileen

        |

        October 20, 2022

      • 9.2

        Exceptional

        "Overall quite good."

        Melody

        |

        October 19, 2022

      • 8.4

        Excellent
        Cleanliness

        "Room is very clean & hotel provided parking."

        NOR

        |

        October 19, 2022

      Property ranking|Compared to 2,531 Penang properties
      See all rankings
      Room comfort score
      7.9/10
      Cleanliness score
      8.5/10
      Couples review score
      8.1/10
      Service score
      8.3/10
      Better than
      96
      %
      of Penang properties
      Better than
      90
      %
      of Penang properties
      Better than
      90
      %
      of Penang properties
      Better than
      89
      %
      of Penang properties
      Overall rating:

      8.2

      Excellent
      4,953 reviews
      Cleanliness
      8.5
      Facilities
      7.5
      Location
      8.2
      Read all reviews >
      What travelers say they love:
      Clean, nice room and parking a lot.
      mohamad from Malaysia
      Business traveler
      More about U Hotel Penang

      More about U Hotel Penang

      U Hotel Penang

      Never miss a single attraction in Penang when staying at U Hotel Penang. Getting around in Penang is easy when staying at this hotel, strategically placed right in the heart of the city.
      Have a hassle-free trip while enjoying the services and amenities offered by U Hotel Penang. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by U Hotel Penang makes it easy to plan your day trips, sightseeing, and more around Penang. Guests can enjoy free parking right at the hotel.
      Front desk services including luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at U Hotel Penang thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
      Smoking is allowed only in the designated smoking areas provided by hotel.
      Enjoy the services offered at U Hotel Penang from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In some select rooms, you can find a coffee or tea maker and bottled water at your disposal. It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.


      Dining and things to do

      Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel.


      Around the property

      Don't miss out on all that Penang has to offer during your stay at U Hotel Penang. Multiple day trip options await you and your travel group close to U Hotel Penang, starting with visits to Chew's Jetty located just 8.1 km away. Cheong Fatt Tze - The Blue Mansion is located 8.7 km away, and is one of the most famous tourist spots to visit and photograph.


      Reasons to stay here

      Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 92% of the city's other accommodations.
      Past guests love the cleanliness here, ranking it higher than 90% of the city's accommodation.
      Guests who stayed here really appreciated the room comfort, scoring it higher than 95% of accommodations in the city.

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      Amenities and facilities
      Very good
      Facilities

      7.5

      Most talked about facilities

      Housekeeping

      132 mentions

      Internet

      32 mentions

      Food & Dining

      20 mentions

      Breakfast

      12 mentions

      Languages spoken

      • English
      • Chinese [Mandarin]
      • Malay

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Cleanliness and safety

      • Anti-viral cleaning products
      • Body thermometer
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Rooms sanitized between stays
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Coffee shop

      Services and conveniences

      • Air conditioning in public area
      • Contactless check-in/out
      • Daily housekeeping
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area

      Access

      • CCTV in common areas
      • CCTV outside property
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Smoke alarms

      Getting around

      • Car park [free of charge]
      • Car park [on-site]
      • Taxi service

      Available in all rooms

      • Air conditioning
      • Clothes rack
      • Coffee/tea maker
      • Desk
      • Free bottled water
      • Hair dryer
      • Individual air conditioning
      • In-room safe box
      • Linens
      • Non-smoking
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Telephone
      • Toiletries
      • Towels
      • Wi-Fi [free]
      Location
      676, Jalan Sungai Dua, Gelugor, Penang, Malaysia, 11700
      Excellent
      Location

      8.2

      Airports

      • Penang International Airport (PEN)
        6.7 km 14 min drive
      • Sultan Abdul Halim Airport (AOR)
        94.7 km

      Public transportation

      • Penang Intercity Bus Terminal
        990 m
      • Penang Hill Railway Station
        6.7 km

      Hospital or clinic

      • klinik health plus
        150 m

      Shopping

      • Gurney Plaza
        9.7 km

      Convenience store

      • 7 Eleven
        130 m

      Cash withdrawal

      • ATM
        120 m
      What's nearby

      Popular landmarks

      • Kek Lok Si Temple
        6.0 km
      • Chew's Jetty
        8.2 km
      • Khoo Kongsi
        8.3 km
      • Armenian Street
        8.3 km
      • Cheong Fatt Tze - The Blue Mansion
        8.8 km
      • Pinang Peranakan Mansion
        8.8 km
      • Penang Fort Cornwallis
        9.4 km
      • Entopia
        14.0 km
      • Escape Theme Park
        14.2 km
      • Batu Ferringhi Beach
        14.4 km

      Nearby landmarks

      • klinik health plus
        150 m
      • Tesco Extra Sungai Dua
        230 m
      • Tasik Aman
        330 m
      • Kinik Perdana
        340 m
      • Tasik Harapan
        350 m
      • USM Footbal Stadium
        600 m
      • Padang Kawad USM
        670 m
      • Bsoft Academy
        700 m
      • Universiti Sains Malaysia
        730 m
      • Parking Area - USM
        740 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-3 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 4-11 year(s)
      Must use an extra bed
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • The property requires a refundable security deposit of MYR 200 upon check-in.
      • Extra bed is not available at this property.
      • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out until12:00

      Getting around

      • Distance from city center27.8 km
      • Travel time to airport (minutes)14

      The property

      • Non-smoking rooms/floorsNO
      • Number of rooms 128
      • Year property opened2014

      Reviews of U Hotel Penang from real guests

      Provided by verified guests of Agoda
      8.1
      /
      10
      Cleanliness8.5
      Facilities7.5
      Location8.2
      Room comfort and quality7.9
      Service8.3
      Value for money8.1
      High score for Penang
      Rating
      9+ Exceptional (328)
      8-9 Excellent (176)
      7-8 Very Good (339)
      6-7 Good (130)
      <6 Below Expectation (154)
      Time of the year
      Mar - May (248)
      Jun - Aug (323)
      Sep - Nov (296)
      Dec - Feb (260)
      All guests (3,102)
      All room types
      All languages

      Show reviews that mention 

      Showing 1,127 verified guest comments
      12345
      10.0
      Exceptional
      elaineysn_0805@hotmail.com from Malaysia
      Couple
      Regular Queen
      Stayed 2 nights in August 2020

      Overall good!”

      It was my 2nd time staying here. Quite new place and clean, staffs are helpful too. I had booked a queen size bed, my friend’s was a king size bed room. Differences will be king size bed look has an extra small fridge and slightly bigger space and bed. (Really slightly bigger). Location wise, 15-20 mins to Georgetown, can refer to google map for food location. Pinang peranakan mansion is a pretty good historical place to go. Other than that, not recommend to go to museums (very lame and ticket is very expensive). Please do check the opening hours as some of the places were closed due to MCO/RMCO. Most of the locations are nearby (walking distance 5-10 mins) but you are recommended to drive cause it is super duper hot! Also, remember to download the Penang parking app if you are driving because the clamping is everywhere in town til 6pm is I’m not mistaken. Likewise, you can go to Karpal Singh for a night walk, for now it is open until 12am only btw. Recommend to try Penang laksa, 鸭蛋炒粿条,福建面, Nyonya kuihs and kopi peng is a must too. Basically all the food and drinks in Penang is very good 10/10. Hehe. Add on, 20-30 mins to Penang hill. 3-5 mins. Very hot, don’t get con by those photo taking asking for RM5/10, not really worth the money. Remember to bring your IC and travel/working visa so that you’re entitled for 2ways ticket of RM12, normal price is RM40 (if I’m not mistaken, go to the main door there will be board showing the exact price ok). If you have time, can go to Butterworth or Bukit Mertajam anyway. More food! 😋 if it’s 3D2N, staying in town will be better so that you won’t waste much time at travelling from a place to another place. Last thing I could remember, nearby this hotel, down the road there is one dimsum shop (美食之家), very long queue, can go earlier. If can wake up early, more choices in town or Butterworth will be a better choice. Convenience stores down the road as well. 👍🏻

      Reviewed August 14, 2020

      See room deals

      10.0
      Exceptional
      Diane from Malaysia
      Couple
      Stayed 1 night in September 2020

      Great choice”

      The Malay reception upon our check in was very professional, courteous and polite. There were dedicated parking space for in house guest, we are provided a complimentary parking card. Parking hassle free...thumbs up for that Room were superb good with afforadable price. Room is well kept and maintained cleanliness. We had a pleasant stay and looks like its gonna be our favourite hotel after this everytime we are in Island. Thank you to the staff and management for understanding customer's need and made our stay a memorable ones. Lift is provided so not a probelm for elderly..

      Reviewed September 13, 2020

      See room deals

      10.0
      Exceptional
      NORAFIDAH from Malaysia
      Family with teens
      Deluxe King
      Stayed 3 nights in September 2019

      We had a nice, comfy room. Clean, great location (as we need d nearest stay 2 USM), staffs r helpful”

      No complain at all. Satisfied with our stays here. Tv, aircond, water heater, kettle, hair-dryer, daily room make-up, clean towels & toilettries - they r all provided. D staffs r nice - a Madam helped with early check-in (of course they hv 2 check availability 1st & I was lucky), Ms. Farah & Mr.Bovan helped with luggage storage after checkout. Location-wise - Tesco Extra is just next to it, near to USM & other shops r nearby.

      Reviewed October 02, 2019

      See room deals

      10.0
      Exceptional
      Shirleywatie from Malaysia
      Solo traveler
      Regular Queen
      Stayed 1 night in February 2019

      Great hotel, staff very helpful n love the environment n ambience in the hotel.”

      The best budget hotel that I ever stayed. The hotel is very very clean, safe, surrounding n ambience is very warm and most of the staff is very friendly n helpful. The best U hotel Penang n I am surely will always come back. Thank you for the great service.

      Reviewed February 04, 2019

      See room deals

      Dear Shirleywatie, Thank you for spending your time to review us. We are deeply humbled and thankful for such an amazing review. Your appreciation of our property and services are greatly appreciated. We hope to see you again whenever you're back in Penang! Thank you!

      Responded March 11, 2019
      U Hotel Penang
      10.0
      Exceptional
      Nurhanani from Malaysia
      Family with young children
      Deluxe King
      Stayed 1 night in October 2020

      Superb!”

      The hotel is so clean and fresh. The room also nice. Excellent services from the staffs! They are very helpful, kind and polite. And the location also very good. It took us about 8 minutes only to queensbay and the hotel is just besides tesco extra. I give 5 stars and would recommend this hotel to others. Good job!

      Reviewed October 09, 2020

      See room deals

      10.0
      Exceptional
      Nur from Malaysia
      Family with young children
      Deluxe King
      Stayed 3 nights in March 2022

      Exceptional”

      This hotel was so good. From their staffs so friendly and the hotel beside lotus that we can just walking. The room was so clean, comfy and suitbale for everyone. Recommended place! 👍🏻👍🏻👍🏻👍🏻

      Reviewed March 30, 2022

      See room deals

      10.0
      Exceptional
      roughlove from Malaysia
      Group
      Regular Queen
      Stayed 1 night in August 2019

      Overall satisfied! Will consider and recommend this place”

      Great place if you have any business around sg dua/usm area. We even found great place for dinner and char kue tiaw nearby. And they gave us amazing discount for late check out. Walking distance to tesco, kfc, mcd, 7/11, pizza hut, baskin robbins, subway, pelita nasi kandar and more

      Reviewed August 07, 2019

      See room deals

      Dear Roughlove, Greetings from U Hotel Penang! It was a great pleasure welcoming you over to our hotel and our staff will definitely be grateful to know of your kind comments. Thank you again for choosing us as your preferred place to stay! Hope to see you again. Regards, The Management.

      Responded August 16, 2019
      U Hotel Penang
      10.0
      Exceptional
      Nita from Malaysia
      Couple
      Regular Queen
      Stayed 1 night in July 2022

      Exceptional”

      Very clean very neat and comfortable. Recommended hotel... Worth for the money. But i feel that they must change check in timing.. Because other hotels all2pm but here 3pm..otherwise everything was good 👍

      Reviewed July 04, 2022

      See room deals

      10.0
      Exceptional
      Chai from Malaysia
      Group
      Regular Twin
      Stayed 1 night in November 2019

      Exceptional”

      The hotel is pretty good with the service and also the room is very clean. Some more the hotel did prepare food and water for PBIM runner. Such a caring seevice.

      Reviewed November 26, 2019

      See room deals

      10.0
      Exceptional
      Nur from Malaysia
      Solo traveler
      Regular Queen
      Stayed 1 night in December 2021

      Superb!”

      Everything is superb! The room rate is affordable, not so expensive, but this hotel provided with high speed wifi. Definitely will come here if i need to travelling while work! The location is nearby to restaurants, tesco, all walking distance. Staff also very friendly.

      Reviewed January 01, 2022

      See room deals

      10.0
      Exceptional
      Firdaus from Malaysia
      Couple
      Regular Twin
      Stayed 1 night in December 2021

      Exceptional”

      The room was comfortable in every way. The staff are helpful and friendly. I experienced smooth check in. I enjoyed during my stay at this hotel.

      Reviewed December 28, 2021

      See room deals

      10.0
      Exceptional
      LIEW from Malaysia
      Family with teens
      Regular Twin
      Stayed 4 nights in May 2022

      Recommended U hotel for everyone ”

      The staff, cleanliness, facilities and all the things is really good ! Strongly recommended to stay there!

      Reviewed June 01, 2022

      See room deals

      10.0
      Exceptional
      Uma from Singapore
      Solo traveler
      Regular Queen
      Stayed 2 nights in September 2019

      Great short stay and good service. Will stay again!”

      super clean rooms and friendly staff! Tesco extra next door and eating places nearby.

      Reviewed September 15, 2019

      See room deals

      9.6
      Exceptional
      Nick from Malaysia
      Couple
      Regular Queen
      Stayed 2 nights in December 2020

      My regular, dependable business or leisure hotel”

      6th or 7th time staying here, never disappointed. Tips for choosing a room: 1) higher floor is better; as lower floor nearer the road can be noisy at night. 2) get a room facing the back carpark - again for noise reasons. 3) as at Dec 2020, I think the beds are new (and very hard), hopefully they soften over time. Cleanliness and comfort are great as usual. Definitely recommended. I would live here if I could!

      Reviewed December 09, 2020

      See room deals

      10.0
      Exceptional
      Danny from Malaysia
      Solo traveler
      Regular Queen
      Stayed 1 night in March 2019

      Clean, Convenient and Cozy”

      The hotel is clean and cozy plus the location is near to USM and tesco mall. Also there is night market just opposite the road every saturday night.

      Reviewed March 27, 2019

      See room deals

      Greetings from U Hotel Penang! We are deeply humbled and thankful for such an amazing review. Your appreciation of our property and services are greatly appreciated. We hope to see you again whenever you're back in Penang! Thank you.

      Responded March 27, 2019
      U Hotel Penang
      10.0
      Exceptional
      Tan from Malaysia
      Business traveler
      Regular Queen
      Stayed 2 nights in September 2020

      Comfy, clean hotel”

      The hotel is strategically located , clean and comfy. Will definitely come again next round of he price stay the same.😁 Really worth it.

      Reviewed September 24, 2020

      See room deals

      10.0
      Exceptional
      Yar from Malaysia
      Family with teens
      Regular Twin
      Stayed 3 nights in February 2022

      Super clean room ”

      The room is clean. The bed is quite big and comfy. Have lots of eateries within walking distance.

      Reviewed February 07, 2022

      See room deals

      10.0
      Exceptional
      Rashveen from Malaysia
      Couple
      Deluxe King
      Stayed 1 night in April 2022

      Good location”

      It was a relatively clean and quiet hotel. Found some very good eateries around this area.

      Reviewed May 25, 2022

      See room deals

      10.0
      Exceptional
      John from Malaysia
      Solo traveler
      Deluxe King
      Stayed 4 nights in February 2022

      Very nice and strategic hotel to stay in”

      Room is a bit small but overall very good. The shower is very powerful. Gated car park with guard. Next to Tesco/Lotus and many restaurants

      Reviewed March 04, 2022

      See room deals

      10.0
      Exceptional
      Mogan from Malaysia
      Family with young children
      Regular Queen
      Stayed 2 nights in March 2020

      Excellent location ”

      The hotel located at the centre of food, education and shopping (Tesco). Easy walk to all place. Food available 24 hours as there is few well known fast food stores.

      Reviewed March 11, 2020

      See room deals

      12345
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