UCSI Hotel Kuching
UCSI Hotel Kuching
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"Over good hotel to stay."

Siti K.

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December 14, 2017

Superior Room Twin Beds - Guestroom UCSI Hotel Kuching
Superior Room Twin Beds - Guestroom
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Lobby UCSI Hotel Kuching
Lobby
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Interior view UCSI Hotel Kuching
Interior view
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Swimming pool [outdoor] UCSI Hotel Kuching
Swimming pool [outdoor]
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See map UCSI Hotel Kuching
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Good
Location
6.6
See all 36 photos UCSI Hotel Kuching
See all 36 photos
Removed from saved list
Newly built
Very good
From 159 reviewsSee what guests said
7.8
/
10
Excellent cleanliness
8.4
Recommended by 84% of guests
Value for money8.1
Distance to city center8.5 KM
Location rating6.6
Nearest airportKuching International Airport (KCH)
Distance to airport11.0 km
84%

would recommend to a friend

Agoda Preferred Property

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

  • Room service [24-hour]

Room choices
This property is in high demand!Last booked 5 hours ago
Suite - 1 King Bed
Suite - 1 King Bed
...
  • Room size: 63.65 m²/685 ft²
  • City view
  • 1 king bed
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Superior Room Twin Beds
Superior Room Twin Beds
...
  • Room size: 31.8 m²/342 ft²
  • River view
  • 2 single beds
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Deluxe King
Deluxe King
...
  • Room size: 55.4 m²/596 ft²
  • City view
  • 1 king bed
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King Superior Room
King Superior Room
...
  • Room size: 31.8 m²/342 ft²
  • River view
  • 1 king bed
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SUPERIOR ROOM.
SUPERIOR ROOM.
...
  • Shower and bathtub
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SUITE ROOM.
SUITE ROOM.
...
  • Shower and bathtub
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Super Deluxe.
Super Deluxe.
...
  • Shower and bathtub
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DELUXE ROOM.
DELUXE ROOM.
...
  • Shower and bathtub
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More about UCSI Hotel Kuching

More about UCSI Hotel Kuching

"Hmmmm the view was magnificent"

Shukri A.

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August 15, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Staff was excellent."

Sumayyah

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August 17, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (159)Booking.com Reviews (138)
7.8
/
10
Cleanliness8.4
Facilities8.2
Location6.6
Service7.8
Value for money8.1
Provided by verified guests of Agoda
All languages
All guests (159)
All room types
Showing 50 verified guest comments
123
6.4
Good
Dorothy from Malaysia
Family with young children
Suite - 1 King Bed
Stayed 2 nights in November 2018
just so so”
Hotel room was clean and spacious. Went swimming but no staff at the pool, no pool towel provided. Went to breakfast buffet, it was so simple. Food was not refilled. Egg station was so slow. The porridge was dry and lumpy. Services was slow at the restaurant. Will not come back again.
Reviewed November 12, 2018
5.2
Cosmas from Malaysia
Couple
King Superior Room
Stayed 1 night in November 2018
Breakfast sucks”
Staff were mostly university students. Tasteless bakedpotato , ugly omelette, cold and plain sausage. The variety of food were little and disappointing. Not worth the price
Reviewed November 10, 2018
10.0
Exceptional
MAZNI from Malaysia
Couple
SUPERIOR ROOM.
Stayed 1 night in October 2018
Good place for relaxation ”
Will repeat for sure! Maybe you can improve your breakfast next time. Enjoyed our stay so much! Staff was so kind and friendly. The view was just purrfect. Thanks for your hospitality. Much love from me ♥️
Reviewed October 30, 2018
2.4
DR from Malaysia
Business traveler
Deluxe King
Stayed 3 nights in October 2018
Acceptable”
Horrible food
Reviewed October 29, 2018
9.2
Exceptional
mohamad from Malaysia
Group
Superior Room Twin Beds
Stayed 4 nights in October 2018
Clean room”
Need to upgrade cafe
Reviewed October 24, 2018
10.0
Exceptional
Noor from Malaysia
Family with young children
Deluxe King
Stayed 1 night in October 2018
Exceptional”
Need to improve more action in service for F&B, have to wait very long in food delivery
Reviewed October 22, 2018
9.6
Exceptional
liew from Malaysia
Family with young children
King Superior Room
Stayed 1 night in September 2018
nice room, big and clean”
nice swimming pool, my kids were enjoying very much.
Reviewed October 18, 2018
6.4
Good
Lee from Malaysia
Business traveler
Superior Room Twin Beds
Stayed 1 night in September 2018
Overall ok”
Overall ok, but there is an unpleasant smell inside the room. Could be due to bad ventilation and pipe leaking because we found that a wall inside the room is wet and saw water mark on the wall. Breakfast can be improved.
Reviewed September 23, 2018
8.8
Excellent
Dr. from Malaysia
Business traveler
King Superior Room
Stayed 2 nights in September 2018
Quiet n comfort ”
This is the first to me I am here in ucsi hotel and I love the beautiful view.of facing sarawaknriver and sentubung. Enjoy the gym, suana and pool. Good job ucsi hotel.
Reviewed September 23, 2018
6.4
Good
Jyh from Malaysia
Couple
Suite - 1 King Bed
Stayed 1 night in September 2018
Spacious bathroom”
Booked the suite and the bathroom is spacious. Nice view from the hotel room. However, no hair dryer in the room.
Reviewed September 20, 2018
5.2
Nurfiza from Malaysia
Couple
Stayed 1 night in December 2017
Above average”
NO RECEPTIONIST BECAUSE LUNCH HOUR. NONSENSE EXCUSES. NEED TO WAIT FOR HALF AN HOUR.
Reviewed September 18, 2018
8.0
Excellent
Abdul from Malaysia
Couple
King Superior Room
Stayed 1 night in September 2018
Very good”
Your Front desk staff too slow in handling guest check in.
Reviewed September 06, 2018
Dear Frank, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service @ Front Desk for being slow with the check in process. Will continue providing training to our staff in order to provide only the best in customer service. We look forward to seeing you on your next trip to Kuching! Best Regards, Raymond A
Responded September 08, 2018
UCSI Hotel Kuching
10.0
Exceptional
NUR from Malaysia
Couple
Suite - 1 King Bed
Stayed 1 night in July 2018
Just perfect!”
Went here for a honeymoon trip and stayed in a suite room. Asked for a romantic decoration and they provides it for free. A very nice ambient and for sure will recommend it to others!
Reviewed September 05, 2018
9.2
Exceptional
Mohamad from Malaysia
Family with young children
King Superior Room
Stayed 1 night in September 2018
hotel with great swimming pool”
it was a great hotel to stay. but the breakfast should be improve.
Reviewed September 04, 2018
8.0
Excellent
rozilah from Malaysia
Business traveler
Superior Room Twin Beds
Stayed 1 night in August 2018
Very good”
staff and room is very good. only is away of town and business centre not ready breakfast is lousy, every day the same old menu
Reviewed September 04, 2018
7.6
Very good
SUZIE from Malaysia
Family with young children
King Superior Room
Stayed 1 night in August 2018
Environment was good.”
I got few complain & few good review. 1. Cleanliness was good. but we found 1 mother of Cockroach INSIDE our room. My husband killed it. Still can consider about it... 2. We went for breakfast at 7.30 am... but they told us they are not ready yet. I thought they inform the breakfast time was 6.30... why they are not ready yet?? 3. Dessert was limited. 4. the staff at the restaurant was not so friendly. Why dont try to smile even you are not in a good mood.. Just smile to customer. 5. This hotel do have convenience store which will help a bit for us to buy some snack or drinks. 6. Location are good... 7. Aircond was in good and satisfy us and our baby. 8.we love the view of course river view.. Tqsm
Reviewed August 27, 2018
8.4
Excellent
ANDREW from Malaysia
Business traveler
Deluxe King
Stayed 3 nights in August 2018
Nice Hotel but location A bit disappointed ”
Enjoy the hotel with big modern, and nice room. But hotel surrounding got no shops or any convenient store. Recomended those doing own driving only. As the nearest shops might need 5-10 mins drive. Free hotel parking provided too!
Reviewed August 26, 2018
7.2
Very good
LILIAN from Malaysia
Solo traveler
Superior Room Twin Beds
Stayed 1 night in July 2018
Very good”
Staffs very friendly and helpful. Should get room with river view but get facing other building. But its okay as superb spacious room and bathroom.. Breakfast is good.
Reviewed August 22, 2018
6.8
Good
Cav from Singapore
Family with young children
Suite - 1 King Bed
Stayed 1 night in August 2018
Great facilites, but really out of place location”
Relatively new hotel in a very obscure location near the industrial area. If you stay here, be prepared to rent a car and drive. Location is near to Bako national park, but the general vicinity lack all amenities (e.g. supermarket, eateries, malls). The hotel houses a university campus which is kinda weird. Hotel is pretty under utilised, while we wee there, we saw very few other guests. Hotel breakfast provided with our room was pretty average. Lack of variety i guess due to the lack of hotel guests staying there. The facilities were great with gym room, infinity pool offering you superb views of the river. The hotel is located in a isthmus along the river, which provides you 360 degree view of the river no matter where you stay. Helpful, English speaking staff manning the reception.
Reviewed August 21, 2018
9.2
Exceptional
Fairuz from Malaysia
Couple
King Superior Room
Stayed 2 nights in August 2018
Cosy and spacious”
Booked on behalf of my parents as they were attending my uncle's wedding organized at the same hotel. Based on photos sent to me, it did resemble as what the UCSI has portrayed in their own website. Very clean and spacious. Cant tell much about their facilities as my parents didnt use them. Location wise, it is about 15mins drive to Kuching town. Taxi is always available for guests.
Reviewed August 20, 2018
123
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