Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)

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8.3

Excellent

2,667 reviews

2,667 reviews

Housekeeping105
24-hour front desk12
View12
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Organic Farmers Market

130 m

Salcedo Saturday Market

130 m

Jaime C. Velasquez Park

150 m

Rustan’s Fresh

180 m

Ayala Triangle Gardens

230 m

Popular landmarks
Robinsons Place Manila

4.7 km

Rizal Park

5.5 km

National Museum

5.5 km

Manila Ocean Park

6.0 km

Fort Santiago

6.2 km

Closest landmarks
Switzerland Embassy

60 m

Valero Access Road 2 Parking

80 m

Citibank Tower Parking

120 m

Netherlands Embassy

120 m

Tiffany Place Rooftop Swimming Pool

130 m

Entire apartment

Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)

Makati, Manila, Philippines - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

750 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent view

Inside city center

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) situation, the property may only accept guests in accordance with government guidelines and restrictions. The property may also request additional documentation from guests to validate identity, travel itinerary, and other relevant information. Certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

70 travelers have booked today.

Value for money8.2
Location rating8.8
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport5.3 km

Rooms available at Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)

One Bedroom Suite
...
  • Room size: 52 m²/560 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 97 m²/1044 ft²
  • Non-smoking
  • 1 queen bed and 2 single be...
Enter dates to see prices
Premiere Queen
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
2-Bedroom Suite with Balcony - Smoking
...
  • Room size: 122 m²/1313 ft²
  • Balcony/terrace
  • 2 single beds and 1 queen b...
Enter dates to see prices
Executive Three-Bedroom Suite (Smoking)
...
  • Room size: 123 m²/1324 ft²
  • Balcony/terrace
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
Three-Bedroom Suite
...
  • Room size: 123 m²/1324 ft²
  • Non-smoking
  • 3 queen beds
Enter dates to see prices
1-Bedroom Queen Suite - Smoking
...
  • Room size: 52 m²/560 ft²
  • Smoking allowed
  • 1 queen bed
Enter dates to see prices
Premier Queen Room - Smoking
...
  • Room size: 29 m²/312 ft²
  • Smoking allowed
  • 1 queen bed
Enter dates to see prices
Premiere Twin
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Premier Twin Room - Smoking
...
  • Room size: 36 m²/388 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)?

Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2000 PHP. Just use the "Let us know what you need" section of the booking page to let the apartment know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed) has a car park that's close to the apartment. Parking is available for a fee of 150 PHP per day. Self-parking is conveniently available at the apartment. If you're looking for an easy way to get around Manila with private transportation, the apartment can arrange taxi service.

Is breakfast offered at Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)?

Wake up to a great continental breakfast at Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed). There's an additional charge of 600 PHP for adults and 218 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the apartment.

What are my dining options at Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)?

Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed) features 2 on-site restaurants for your dining convenience. Dishes are served in a la carte during opening hours.

Can special events be hosted at Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)?

You may choose an indoor venue for your special gathering. Large events and gatherings such as private events and engagements can be hosted at Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed). Small or intimate events like birthday parties, entertainment events and graduation parties can also be accomodated. Services for wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)?

On-site venues and convenient event services make Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 4 venues can accommodate up to 70 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)?

Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed) does permit smoking in some areas and is not 100% smoke-free. The apartment offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)?

The closest train, metro, or bus station to Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed) is Dela Rosa Street, 730 m away.

What restaurants are nearby Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)?

Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)’s neighborhood is Makati which includes popular restaurants such as Mendokoro Ramenba, El Chupacabra and Blackbird.

What popular shopping places are close to Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)?

Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed) is located in Makati area which features shopping places such as Salcedo Saturday Market, Craftsmith and Greenbelt.

What are popular attractions near Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)?

Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)’s location in the Makati neighborhood makes it close to famous attractions including Jaime C. Velasquez Park, Ayala Triangle Gardens and Sultan Kudarat Monument Park.

What popular natural sightseeing spots are close to Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)?

Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)’s nearby natural sights include Sample1 located in the same Makati area.

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Explore the neighborhood

What people love about Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)

  • 10

    Exceptional
    Staff 

    "Friendly and accommodating staff."

    John

    |

    October 22, 2022

  • 10

    Exceptional
    Staff 

    "We loved our stay in the hotel, facilities are clean and staff were all friendly and accommodating."

    Julie

    |

    October 21, 2022

  • 7.6

    Very good
    Location

    "Good location!!"

    Lorenzo

    |

    October 21, 2022

Property ranking|Compared to 3,918 Manila properties
See all rankings
Room size
62 sqm.
Location score
8.8/10
Service score
8.7/10
Cleanliness score
8.4/10
Bigger than
98
%
of Manila properties
Better than
95
%
of Manila properties
Better than
95
%
of Manila properties
Better than
93
%
of Manila properties
Overall rating:

8.3

Excellent
2,667 reviews
Cleanliness
8.3
Facilities
7.9
Location
8.8
Read all reviews >
What travelers say they love:
Best Staycation for people rushing to work in the city.
Ann from Philippines
Business traveler
More about Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)

More about Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)

Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)

Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed) is the perfect choice for travelers who want to take in the sights and sounds of Manila. Experience an urban escape in Manila with a stay at Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed), with its exceptional location right in the city center.
The superior services and facilities offered at Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed) will make for a memorable stay. Post your pictures and answer your emails whenever you want, with the apartment's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the apartment's easy to book transportation services. The apartment provides taxi services to help you find what you want in Manila.
Parking is always available, provided by the apartment for their driving guests. While lodging at this wonderful apartment, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the apartment's tours. The apartment's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms at Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed) are fitted with all the amenities travelers need. The apartment provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed) include rooms with separate living room and balcony or terrace. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The apartment also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms. Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Guests of Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed) can even have groceries delivered to their room for cooking, using the apartment's special service.
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed) lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. For those who hate to miss a workout, a trip to the apartment's fitness facility will keep you fresh and healthy.


Reasons to stay here

Past guests rate facilities here higher than 92% of the city's accommodation.
This apartment scores higher than 94% of accommodations in the city for its location.
This apartment stands out for its staff and service, scoring higher than 94% of the city's accommodation.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Housekeeping

22 mentions

Swimming Pool

11 mentions

Internet

6 mentions

Food & Dining

5 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Pool with view
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service
Food and dining
Breakfast options
  • Asian
  • Continental
  • Buffet
Restaurants on site

Casa Valeros Bistro and Bar

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Nihonryori

  • Cuisine: Japanese
  • Menu: Buffet
Location
152 Valero St. Salcedo Village, Makati, Manila, Philippines, 1227
Excellent
Location

8.8

Airports

  • Ninoy Aquino International Airport (MNL)
    5.3 km 22 min drive
  • Subic Bay International Airport (SFS)
    84.0 km

Public transportation

  • Dela Rosa Street
    730 m
  • Ayala MRT Station
    1.2 km 8 min drive

Hospital or clinic

  • Barangay Bel-Air Health Office
    180 m

Shopping

  • Robinsons Place Manila
    4.7 km

Convenience store

  • Ministop
    110 m 1 min drive

Cash withdrawal

  • ATM
    70 m 2 min walk
What's nearby

Popular landmarks

  • Robinsons Place Manila
    4.7 km
  • Rizal Park
    5.5 km
  • National Museum
    5.5 km
  • Manila Ocean Park
    6.0 km
  • Fort Santiago
    6.2 km
  • Quiapo Church
    6.2 km
  • San Agustin Church
    6.2 km
  • Casa Manila
    6.2 km
  • Manila Cathedral
    6.5 km
  • Intramuros
    6.8 km

Nearby landmarks

  • Switzerland Embassy
    60 m
  • Valero Access Road 2 Parking
    80 m
  • Citibank Tower Parking
    120 m
  • Netherlands Embassy
    120 m
  • Organic Farmers Market
    130 m
  • Tiffany Place Rooftop Swimming Pool
    130 m
  • Salcedo Saturday Market
    130 m
  • Salcedo Village Velasquez Park
    140 m
  • Paseo Center Parking
    150 m
  • Jaime C. Velasquez Park
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the Coronavirus (COVID-19) situation, the property may only accept guests in accordance with government guidelines and restrictions. The property may also request additional documentation from guests to validate identity, travel itinerary, and other relevant information. Certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
  • The pool and Gym are open from Tuesdays to Sundays – 10AM to 7PM, and it is closed every Mondays.
  • The hotel is now accepting leisure and business stays.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee2000 PHP

Extras

  • Breakfast charge (unless included in room price)600 PHP

The property

  • Number of restaurants2
  • Number of rooms 271
  • Room voltage220

Parking

  • Daily parking fee150 PHP
Property announcements

Gym and Pool are open from Tuesdays to Sundays
Gym - 06:00AM to 9:00PM
Pool - 10:00AM to 7:00PM
The lifeguard is available from 10 am to 7 pm and from 6 am -10 am & 7 pm - 9 pm the gym will be unattended

Reviews of Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed) from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.3
Facilities7.9
Location8.8
Service8.6
Value for money8.2
High score for Manila
Rating
9+ Exceptional (304)
8-9 Excellent (100)
7-8 Very Good (113)
6-7 Good (44)
<6 Below Expectation (114)
Time of the year
Mar - May (161)
Jun - Aug (162)
Sep - Nov (170)
Dec - Feb (182)
All guests (1,983)
All room types
All languages

Show reviews that mention 

Showing 675 verified guest comments
12345
10.0
Exceptional
Kathlyn from United Kingdom
Family with teens
2-Bedroom Suite with Balcony
Stayed 3 nights in October 2019

Exceptional! Clean Hotel. Brilliant staff all round, always smiling and welcoming. Super Breakfast!”

From the moment we arrived, we received a warm welcome. Ashleigh at the reception desk did our check in very efficiently and we were given an upgrade at no cost... A three bedroom apartment with balcony! It was a wonderful spacious apartment with amazing views. Everything worked perfect in the apartment , the beds were comfortable and after a very long flight, we had a good night's sleep. The apartment was cleaned daily, new clean towels and complimentary water bottles provided daily too. Breakfast was Super, the choices from the buffet was excellent. Another bonus is the swimming pool, the pool area is well looked after, great place to unwind. Well done to all staff at Valero Grand Suites, you made our stay there very special.

Reviewed November 01, 2019

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10.0
Exceptional
Michelle from Philippines
Family with young children
One Bedroom Suite
Stayed 5 nights in December 2021

Great choice”

Stayed here for quarantine with my little kid. First impression at first night, clean and spacious, but I was disappointed about the shower head leaking, splashing out and flooding the bathroom. The following night I figured out how to fix the leak, so that made it all better. There was a strong smell of probably the cleaning agents they used in the bedroom that took 3 days to die down even after frequent spraying of air freshener. There were no pots and pans in the kitchen, but make sure to ask the housekeeping about whatever you think are missing and you need. They kindly and promptly provided - pots, pans, laddle, 5-gallon water bottle, dishwash soap, scrub, etc! All the staff are courteous and prompt. The food from the in-house cafe was also beyond expectations. My most favorite part though, was the INTERNET! I had to work remotely full-time during quarantine, I had a lot of remote sessions and sites open while my kid also watching on youtube, but I never had a frustrating moment.

Reviewed December 19, 2021

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10.0
Exceptional
Rozena-Linda from United States
Solo traveler
Premiere Queen
Stayed 9 nights in October 2021

The Staff workers are great!”

Their staff workers are very helpful especially Camille. She made sure that my trip from the airport to the hotel is easy and safe . My room is nice and comfortable. The amount I paid for the hotel was so worth it! They have good AC unit, hot running water, bigger refrigerator than what I expected. Just make sure to let them know ahead of time if you will be needing a microwave oven in your room or not as it is not always available per room.. They have good menu options for the food though. I didn’t pay for it during booking so I will just order food if I want to. Other than that…. so far so good!

Reviewed October 03, 2021

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Thank you for taking the time to leave a review. We are pleased to hear that you felt our standard of hygiene and sanitation were very high and found the team to be professional. We look forward to welcoming you again soon, under better circumstances.

Responded November 08, 2021
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
10.0
Exceptional
John from United States
Couple
One Bedroom Suite
Stayed 5 nights in November 2021

Wonderful quarantine experience!”

We spent 5 nights here for our quarantine stay. Me and my wife travelled all the way from US to spend our vacation in Manila. We communicated to Valero through “viber” for our requests and questions about the quarantine procedures and with regards to our stay in general. Their staffs are very helpful and prompt in answering my questions. I would like to mention and thank “KEVIN” who helped us in our entire stay. He made sure that our stay will be “comfortable” and memorable in every possible way. Cheers!

Reviewed November 22, 2021

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We appreciate the time and effort you have spent to share your valuable comments. Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. We look forward to your next visit!

Responded November 23, 2021
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
10.0
Exceptional
Juness from Philippines
Solo traveler
Premium Room
Stayed 9 nights in September 2021

Good value for Quarantine Stay”

I stayed here for 10 days. You are allowed only one food delivery. Since my room had a kitchenette, I had groceries delivered and cooked my meals for the duration of my stay. I ordered their Pancit Bihon, and it was absolutely delicious, must recommend it. Also my room came with no microwave, I asked upon check in from the staff if I can request and they said yes. The next morning when I called house keeping, the lady I spoke to was talking to her supervisor and the supervisor was speaking in a rude tone that I can't get a microwave. I was just inquiring if I can get one. I found that situation to be the only issue during my stay. Otherwise, you have to ask house keeping for cooking utensils like a cutting board, cutting knife and pot. The room only had 2 coffee cups, 2 large plates and small plates and 2 of each cutlery. I brought my own frying pan from back home just in case the supplies ran short. Make sure you call housekeeping regarding that.

Reviewed October 03, 2021

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We are sorry to hear that you were disappointed during your stay. Your feedback is highly appreciated and will help us to improve. Rest assured that we will escalate your concern. Thank you for staying with us!

Responded November 23, 2021
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
10.0
Exceptional
Julian from Philippines
Family with young children
Three-Bedroom Suite
Stayed 1 night in September 2019

Highly recommended for staycation for families and friends”

The 3BR unit we rented was very spacious even though it was the cheapest deal in Agoda. Rooms were clean. The living and dining room were big enough for families and friends to converge. However, the sofa and dining table were really small (for a 3BR unit) and there were only 4 dining chairs. We had to ask for monoblock chairs. There was a fully functional kitchen and laundry area. The building was surrounded by restaurants, fast food and 24/7 convenience stores. Frontdesk staff were very helpful and polite. Will definitely come back.

Reviewed October 04, 2019

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10.0
Exceptional
Maria from United States
Solo traveler
Premier Twin Room - Smoking
Stayed 6 nights in January 2022

Great Quarantine Time”

The place is clean and neat and sanitized. I have only one kidney so my diet have to be specific- I ate mostly fruits and veggies and no salt and they accommodated me. There is no microwave in my room but I have a stove. I heated my food using the stove and the pots and pans provided. Just ask for any help from the staff and they will do everything they can within reason to help you. This is my second stay in this hotel and I am not disappointed.

Reviewed January 13, 2022

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Dear Maria, Thank you for choosing to stay in our Hotel agian. It was a pleasure being of service to you and your feedback is highly appreciated. Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. The Management

Responded February 03, 2022
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
10.0
Exceptional
Nadette from Philippines
Solo traveler
Stayed 5 nights in July 2021

The best experience!”

I arrived on Monday from the airport and so tired, I checked in and encounter an attitude lady in the front desk name Janna, don't like the way she talk and her guts. After dealing with front desk went straight away to my room. It’s fine and have some minor inconvenience which don't want to tell as I reported this to the front desk and I have Jen to help me and let me change room which is overall make my experience great! Best view and best room upgrade ever. Me and my friend enjoy the whole stay, oh the guards are beyond helpful and make my whole stay amazing, oh not to mention the resto guys are the nicest people. Thank you! Highly Recommended! Best customer service, thanks to Jen! ♥️

Reviewed July 25, 2021

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We appreciate the time and effort you have spent to share your valuable comments. We are glad that we have exceeded your expectations. We look forward to your next visit to Valero Grand Suites by Swiss-Belhotel!

Responded November 23, 2021
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
10.0
Exceptional
DANICA from Philippines
Solo traveler
One Bedroom Suite
Stayed 5 nights in November 2021

Big and clean place plus they made all transactions very easy”

I did my quarantine in this hotel and everything went smoothly. I booked the one-bedroom suite and I love that the room is spacious and clean. I also love the staff here because they made all transactions very easy for me (from airport transport up to the very last day of my quarantine). I would definitely recommend this hotel to my friends back in Guam who want to travel to the Philippines during pandemic.

Reviewed November 17, 2021

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We appreciate the time and effort you have spent to share your valuable comments. We are glad that we have exceeded your expectations. We look forward to your next visit to Valero Grand Suites by Swiss-Belhotel!

Responded November 23, 2021
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
10.0
Exceptional
Wenna from Philippines
Group
Two Bedroom Suite
Stayed 2 nights in November 2019

Perfect for Groups”

Was looking for a place that can accommodate a group of 6. We booked the two bedroom suite and was impressed. The check in and check out process was really quick. Unit was spacious and clean. Also, we didn’t expect to see 4 toilets inside. They also have a washing machine. Staff were absolutely nice and helpful. Would stay there again. Highly recommended. :)

Reviewed November 23, 2019

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10.0
Exceptional
Victoria from Philippines
Family with teens
Premiere Twin
Stayed 9 nights in September 2021

Super accommodating and friendly staff!”

Our entire stay here for the 10 days quarantine went so smoothly and hassle free. Every single staff that works there are very accommodating, friendly, and helpful. The room was very clean. We enjoyed having a kitchen that allowed us to cook our meals daily. Would highly recommend this place to anyone and would certainly be back again here 😊 Thank you Valero’s staff members! You guys are amazing!

Reviewed September 12, 2021

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We appreciate the time and effort you have spent to share your valuable comments. We are glad that we have exceeded your expectations. We look forward to your next visit to Valero Grand Suites by Swiss-Belhotel!

Responded November 23, 2021
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
10.0
Exceptional
Raul from United States
Business traveler
Premiere Twin
Stayed 1 night in September 2021

just like @ home”

I made the booking for somebody else & was told that their stay was awesome!!! staff were all friendly & accommodating, very clean room specially the location 'twas just like in the heart of Makati City and OH! by the way they felt just like @ home away from home... good job guys 5 Stars

Reviewed September 13, 2021

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We appreciate the time and effort you have spent to share your valuable comments. We are glad that we have exceeded your expectations. We look forward to your next visit to Valero Grand Suites by Swiss-Belhotel!

Responded November 23, 2021
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
10.0
Exceptional
Arlene from Philippines
Group
Premiere Deluxe
Stayed 2 nights in October 2019

Perfect location”

It's located right in a street punctuated with nice restaurants. It's also close to the Salcedo weekend market and to two parks where you can do your morning walk. The staff are very accommodating and pleasant to work with. During our stay, we always went home to a clean room. We love this place.

Reviewed November 12, 2019

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10.0
Exceptional
Lovely from Philippines
Couple
Premiere Queen
Stayed 1 night in March 2022

Delightful!!!”

 I had a wonderful experience at the Valero.. Every staff member I encountered, from the guard to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my family and friends..

Reviewed March 14, 2022

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Dear Lovely, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. It is rewarding to note that we merit a very satisfactory rating from you and that you enjoyed the facilities and services of our hotel. We look forward to serving you again soon. The Management

Responded March 15, 2022
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
10.0
Exceptional
JiYoung from South Korea
Solo traveler
Premiere Twin
Stayed 8 nights in September 2019

VERY GOOD HOTEL ”

I stayed at this hotel several times while I was in Manila. This means this hotel accommodated my needs for comfortable stays in the city. I find very few con factors about this hotel. I commuted to the Greenbelt (big shopping mall complex) on foot for food and shopping everyday and that's my daily exercise. I hope they will welcome me again when I stay there next time.

Reviewed September 24, 2019

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10.0
Exceptional
Rameya from Philippines
Couple
Premiere Queen
Stayed 2 nights in June 2022

Ideal place to stay with value for money”

Went with a close friend. So nice how we're able to stay in without any hassle cause the usual necessities are there. Check in and out went smoothly as well. Each time a staff sees you, they greet you warmly. Overall, it was a good stay and I would reco this with other friends. Also, if you're one to love going out late afternoon to night time – or maybe brunch or lunch! whichever floats your boat – there are a LOT of walkable dining and drinking places!

Reviewed June 05, 2022

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Dear Rameya, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! I am very pleased to hear that you and your friend had an enjoyable stay with us. We know the importance of quality time, so we're delighted that you chose our hotel for your stay. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel

Responded June 13, 2022
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
10.0
Exceptional
Sittie from Philippines
Family with young children
Stayed 1 night in June 2021

Very accommodating”

Wanna say thank you for Valero Grand Suites by Swiss-belhotel staff for doing everything they can just to accommodate guest especially during in this challenging time and I understand protocols which we have to go through, You did all great job! Thank you and I highly recommend this place with spacious room and clean.

Reviewed June 29, 2021

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We appreciate the time and effort you have spent to share your valuable comments. We are glad that we have exceeded your expectations. We look forward to your next visit to Valero Grand Suites by Swiss-Belhotel!

Responded November 23, 2021
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
10.0
Exceptional
Arliegh from Philippines
Business traveler
Premiere Queen
Stayed 1 night in February 2021

Great Service and Location”

I was accommodated by their staff during my stay here. I had a business meeting that's close to this hotel. They have great service, great location and clean rooms! Kudos! We'll book soon.

Reviewed February 20, 2021

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We appreciate the time and effort you have spent to share your valuable comments. We look forward to your next visit to Valero Grand Suites by Swiss-Belhotel!

Responded November 24, 2021
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
10.0
Exceptional
Michelle from Philippines
Family with young children
Premiere Twin
Stayed 2 nights in April 2022

The best stay ever”

The hotel staff are very nice and has the keenest eye for detail even when it is unspoken. They knew that it was our child’s birthday. They surprised her with a cake and a greeting card, making her feel like a VIP! The simple gesture was so precious. She now wants to go back with the rest of the family and wants to become a hotelier just like the awesome hotel staff who made her feel special.

Reviewed April 28, 2022

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Dear Michelle, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! I am very pleased to hear that your family had an enjoyable stay with us. We know the importance of family time, so we're delighted that you chose our hotel for your stay. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel

Responded May 04, 2022
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
10.0
Exceptional
Gisel from United States
Solo traveler
Premiere Twin
Stayed 1 night in March 2022

Worth the money!”

Jerome of front desk was super courteous and helpful. Plus points because they have a weighing scale too for luggages lol. The room looks like a condotel. It’s clean too. I would love to book here again!

Reviewed March 06, 2022

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Dear Gisel, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. It is rewarding to note that we merit a very satisfactory rating from you and that you enjoyed the facilities and services of our hotel. Also, Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. We look forward to serving you again soon. The Management

Responded March 15, 2022
Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
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